Interviewing Interview Questions – not in text

Interview Questions

Knowledge

Skills

Abilities

Content Skills

Functional Skills

Adaptive Skills

Content Skills

“Knowledge”

“Hard skills”

Job-specific

Specific to your job

◦ Software

◦ Typing

◦ Read a blueprint

◦ Drive a forklift

◦ Laws

HIPAA

FERPA

Functional Skills

“Soft Skills”

Skills that transfer to

many situations

Involve people or

information

Skills that transfer to

many situations

◦ Organizing

◦ Prioritizing

◦ Managing

◦ Communicating

Adaptive Skills

“Abilities”

Personality traits

Potential

Self-management

Dependable

Self-sufficient

Positive

Helpful

Creative

Energetic

Curious (willing to

learn)

To prepare: Ask yourself

What skills are important to this job?

What skills will be assessed?

How will they phrase questions to

assess these skills?

Unstructured Questions

Describe yourself in 3 words

What is your greatest strength?

What is your greatest weakness?

What do you believe is the most

important quality for someone to

succeed in this position?

Theoretical Questions

How would you handle an angry

customer?

How would you handle a conflict with a

co-worker?

How would you prioritize your tasks?

Behavioral Questions

Also known as…

◦ Behavior Description Interviews (BDI)

◦ Targeted Selection

Ask for specific examples that demonstrate

skills they seek

“Tell me about a time…”

“Give an example of…”

Give an example of…

… a project you completed as a

member of a team.

… a customer that was not satisfied

with his/her experience.

… a workplace conflict you have

encountered.

Preparing for

Behavioral Questions

Take some time to think through your

Job History

Need positive as well as negative

examples

Answering Behavioral Questions

STAR technique

◦ Situation

◦ Task

◦ Action

◦ Result