Colquitt, LePine, Wesson Ch1
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Transcript of Colquitt, LePine, Wesson Ch1
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Chapter 1 What is Organizational
Behavior?
McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
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Learning Goals
What is the definition of “organizational behavior”?
What are the two primary outcomes in studies of organizational behavior? What factors affect those two primary outcomes?
Do firms that are good at organizational behavior tend to be more profitable? Why might that be, and is there any research evidence to support this tendency?
What is theory, and what is its role in the scientific method?
What does a “correlation” represent, and what are “big”, “moderate”, and “small” correlations? What is a meta-analysis?
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Discussion Questions
Think of the worst coworker you've ever
had. What did that person do that was so
bad?
Think of the best coworker you've ever
had. What did that person do that was so
good?
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The Best of Coworkers, the Worst
of Coworkers Ta
ble
1-1
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Basic Elements of Organizational
Behavior
Organizational behavior (OB)
Human resource management
Strategic management
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OB Foundations
Theories and concepts in OB are drawn
from a wide variety of disciplines
Industrial and organizational psychology
Social psychology
Sociology
Economics
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Integrative Model of Organizational
Behavior
Individual Outcomes
Individual Mechanisms
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Individual Characteristics
Group Mechanisms
Organizational Mechanisms
Integrative Model of Organizational
Behavior, cont’d
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Integrative Model of OB
Fig
ure
1-1
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Does Organizational Behavior Matter?
Resource-based view
Financial resources (revenue, equity)
Physical resources (buildings, machines)
Knowledge, decision-making, culture
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Discussion Question
Is it really the people that make some
companies more profitable than
others?
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Rare
Resources, people
Inimitable
History
Numerous small decisions
Socially complex resources
What Makes a Resource Valuable?
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What Makes a Resource Valuable?
Fig
ure
1-2
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Research Evidence
OB practices were associated with better firm performance
Firms who valued OB had a 19% higher survival rate than firms who did not value OB
Good people comprise a valuable resource for companies
There is no “magic bullet” OB practice – one thing that, in-and-of itself, can increase profitability Rule of one-eighth
OB on Screen Office Space
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How Do We Know
Method of Experience
Method of Intuition
Method of Authority
Method of Science
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Scientific Studies
Theory
Hypotheses
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The Scientific Method F
igu
re 1
-3
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Correlation (r)
Describes the statistical relationship between
two variables
Can be positive or negative and range from 0
(no statistical relationship) to ± 1 (a perfect
statistical relationship)
Scientific Studies, cont’d
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Different Correlation Sizes F
igu
re 1
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Different Correlation Sizes F
igu
re 1
-4
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Different Correlation Sizes F
igu
re 1
-4
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Social Recognition & Job Performance
How often does social recognition lead to higher job performance? Burger King study
Correlation between social recognition and job performance was .28
Correlation between social recognition and retention
rates was .20
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Notable Correlations Ta
ble
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Meta-analysis
The best way to test a theory is to conduct many
studies, each of which is as different as possible
from the ones that preceded it.
Meta-analysis
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Takeaways
Organizational behavior is a field of study devoted to understanding and explaining the attitudes and behaviors of individuals and groups in organizations. It focuses on why individuals and groups in organizations act the way they do.
The two primary outcomes - job performance and organizational commitment. A number of factors affect performance and
commitment, including individual mechanisms, individual characteristics, group mechanisms, and organizational mechanisms.
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Takeaways, Cont’d
The effective management of organizational behavior can help a company become more profitable because good people are a valuable resource. Rare
Hard to imitate
History that cannot be bought or copied,
Make numerous small decisions that cannot be observed by competitors
Create socially complex resources such as culture, teamwork, trust, and reputation.
Good OB policies have been linked to employee productivity, firm profitability, and even firm survival.
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Takeaways, Cont’d
A theory is a collection of assertions, both verbal
and symbolic, that specifies how and why
variables are related, as well as the conditions in
which they should (and should not) be related.
A correlation is a statistic that expresses the
strength of a relationship between two variables
(ranging from 0 to 1).
A meta-analysis summarizes the results of several
research studies. It takes the correlations from those
research studies and calculates a weighted average to
give more weight to studies with larger samples.