Cologne - eParticipation

The Lord Mayor City of Cologne

Cologne – the Participatory Budget

Key Challenges of Participation

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La e‐Administración en la Unión Europea / EPSA 2009 Knowledge‐Transfer Workshop, Vitoria, 11‐12 de mayo 2010


Residents: about 1 millionBudget: about EUR 4 billionBudget: about EUR 4 billionPolitics: 90 members in the municipal councilMunicipalities: 9 (between 82,000 and 145,000 p ( , ,

residents)Municipaladministration : 16,000 employees

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„Get rid off the PB

Cologne PB 2010 – Proposal No. 490

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Agenda

1 E-Participation in Cologne

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3

The Online Dialogue

The Participatory Budget 2008/20093

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The Participatory Budget 2008/2009

The Participatory Budget 2010

5 What`s next

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The Lord Mayor City of CologneSCENE

an introduction to the

participatory budget served as…

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an introduction to the topic of e-participation and hence a learning

a kick-off procedurefor the following

budgets of Cologne34

process for other procedures of participation in

budgets of Cologne

p pCologne

a first step toa first step to further development

of future budgets and othere participation processese-participation processes -first concentration on three

topics - later addition of other th d kfl i thaim 2012: themes and a workflow in the

backaim 2012:

Established platform and central medium for city-wide

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procedures of the civil participation


bl

Basic conditions of the participatory budgetPublic – Citizens – target group activation

Procedure Securing the future

Create public Design interactive Sustainable embeddingCreate public awarenessActivate many different citizens

Design interactive internet pages in a user friendly wayGuarantee transparent

Sustainable embedding in politics and administrationEstablishment of a new

Optimised target group address

pprocessesGenerate many contributions

participation culture

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The Online Dialogue

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one platform for all

2010 2011 2012

Demographic changeDevelopment in the municipalitiesCologne development

How does Cologne develope?What do you expect for your municipality?

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Subjects over the years

Streets, paths,open areas

CultureBuilding & urban development

Civic services

208 2

Green spaces Education/schools Health Social Cologne

0

200

201

Sports Environment protection

Promotion of the economy

Youth

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protection economy1 3 42


The Budget for 2008 & 2009

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Participation – the basic conditions3 subject areas: Participatory budget EUR 311 million3 subject areas: Participatory budget EUR 311 million

Green spacesStreets, paths, open areas sports

Online‐Phase: 4 weeks (October 22 – November 19, 2007)

Editorial team: 16 employees, shift operation (8.00 a.m. – 10.00 p.m.), 7 days

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Ways of participationT t l ti 4 973Total suggestions: 4.973 Thereof off‐time the working hours: 40%(8.00 a.m. – 5.00 p.m.)

E‐Mail Written form InternetCall‐Center

Page-Hits 2009 Oct.:

> 5,7 Mio. !

4 238 448 184 103

,

4.238

85%

448

9%

184

4%

103

2%

All classic forms of access but:Internet platform is THE main channel of dialogue among citizens!

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New ways of communication

S t R i Li ki f C i t tSuggest‐ions: imme‐

diately

Regis‐tration onlyfor voting

Catch‐word„Tagging“

Linking ofsuggest‐ions

Consis‐tentsimple handling1

Suggestions, ideas Evaluation pro/con Dialog c/c, a/c Comments Improved

communication2

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AccountabilityThe results of 4 weeks of citizen evaluation 2007The results of 4 weeks of citizen evaluation 2007

Draft resolution for the council

300 suggestions by the citizens for

Report with the decisions

the council with 498 pages

the citizens for the 2008/2009

budget

of the city council

volume of measures

EUR 8 2 million (2008/2009)EUR 8.2 million (2008/2009)EUR 8.8 million (2010/2011)

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Vorher / Nachher

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Participatory budget makes a difference...The worst intersection in town

Do away with the rage intersection

The traffic jam intersections will begotten rid of

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Participatory budget 2010

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Cologne PB 2010 – what`s new?platform

optimised frontendonline-workflow-module in the backend

scientifical evaluationexpert monitoring for one yeareffect analysisrecommendation for process improvement

processprocessnew topics: school/education, environmental protectionlonger, restructured online-phase (5 weeks)votes in written formstregthening of the municipalitiesemphasis on saving proposals (budgetary situation!)

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Basic conditions of the 2nd participatory budget2 new subject areas2 new subject areas

1 Ci i k i d1. Citizens make suggestions and evaluate them

2. Editorial team enters written suggestions into applicationsuggestions into application

3. New evaluation of all suggestions

Environmental protectionSchool and education

4. Validation of suggestions and transfer into workflow‐component

Phase 2:12.12 – 13.12.

Phase 1:17.11. – 11.12.

Phase 3:14.12 – 20.12

Phase 4:21.12 – 30.12

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new: the workflow in the back•allocation of proposals to the different departementsallocation of proposals to the different departements

for expertise verification

• quick possibility for compilation of proposals forquick possibility for compilation of proposals for

e.g. political committees

• easy way of editing the political votes and decisionsy y g p

• immediate publishing of the results of consultants

and decisions

• sustainable monitoring of the realisation of

the accepted proposals

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new: the way of monitoring the results

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Evaluation ‐ Numbers, Data, Facts 2008/2010

50000

60000

40000

50000

25000300002008/2009

7586 900010000

20000 2010

75864973

90005700

1200 3300

0

10000

registered Users

suggestions evaluations comments

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Evaluation : strategic evaluation

Participants: Al t id ti l

Less proposalslively discussionAlmost identical lively discussionLess double entrys

Comments per proposal: 2008 (1,7); 2010 (3,6)

Evaluations per proposal: Evaluations per proposal: 2008 (10,6); 2010 (30,7)

Increase of saving proposals:V 16 % f 26 %

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Von 16 % auf 26 %


Lessons to be learned

1more PR and advertisingmore PR and advertising(is there an evaluationabout the success ofdifferent media?)

3no focusing von special topics if you

want to create quantity

2try to get the localpress and media topreport about the project

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Visions (?)

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What's next?

O l d l t bl h dOonline dialogue establishedParticipation brought in

Guideline adoptedGuideline adopted

European Environmental Noise DirectiveEuropean Environmental Noise Directivenetworking in the local community

Working on new modules esp. Geographicinformation system (GIS)information system (GIS)Ooptimising the workflow

Complaint Management Systemp g ycivic commitment

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“Don`t wait for better days

Cologne PB 2010 – response to Proposal No. 490

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Th k !Thank you!

For further information contact:

City of CologneE‐Government & online servicesGuelichplatz 1‐350667 CologneGGermany+49 (0)221 221 33999e‐government@stadt‐koeln.de

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