College of DuPage Library Presented by: Debra J. Kakuk Smith, MA, MLIS Health Sciences Librarian...

College of DuPage LibraryCollege of DuPage Library

Presented by:Presented by:

Debra J. Kakuk SmithDebra J. Kakuk Smith, MA, MLIS, MA, MLISHealth Sciences LibrarianHealth Sciences Librarian

YourYour WHATWHAT Hurts?Hurts?

Finding Quality Health InformationFinding Quality Health Information

Credible?Credible? Accurate?Accurate?Up-to-date?Up-to-date?

Health Consumers Health Consumers useuse the Internet the Internet

• MEDLINEplus Internet queries MEDLINEplus Internet queries increasingincreasing• 53,07153,071 visitors in 1 visitors in 1stst quarter, 1998, quarter, 1998,

viewing viewing 682,215682,215 pages pages

• 41,900,000 41,900,000 visitors in 2 visitors in 2thth quarter, quarter, 2010, viewing 2010, viewing 182,000,000 182,000,000 pagespages! !

• 154 154 millionmillion people sought health people sought health information online in 2008 (67% of information online in 2008 (67% of all adults) all adults) (Harris Poll)(Harris Poll)

• Only 27% go to health specific Only 27% go to health specific sites, the rest use search enginessites, the rest use search engines

• 85 million Americans (roughly 3/4 85 million Americans (roughly 3/4 of all health seekers) hardly ever of all health seekers) hardly ever or NEVER check the source and or NEVER check the source and date of informationdate of information

• ""One-third later talked to a doctor One-third later talked to a doctor about what they found online. about what they found online. Two-thirds did not.Two-thirds did not.""

According to recent Harris and Pew According to recent Harris and Pew Internet & American Life Project Polls Internet & American Life Project Polls

http://www.nlm.nih.gov/medlineplus/usestatistics.html#graph

Seeker’s Dilemma...Seeker’s Dilemma...

Where is the best information? Where is the best information? Can it be Can it be trustedtrusted??

Triangle ConnectionTriangle Connection

Consumer

Information Health Professionals Professionals

Responsibilities of Health Responsibilities of Health ProfessionalsProfessionals

• Provide diagnostic and screening Provide diagnostic and screening tests/servicestests/services

• Communicate results to patients in Communicate results to patients in compliance with HIPAA regulationscompliance with HIPAA regulations

• Develop plans of care Develop plans of care withwith patients based patients based on suggested/recommended treatment on suggested/recommended treatment optionsoptions

• Administer treatment and monitor patient Administer treatment and monitor patient progressprogress

• Educate patients and caretakersEducate patients and caretakers• Provide safe, accurate care and Provide safe, accurate care and

informationinformation

Librarians can help find Librarians can help find accurateaccurate, , reliable reliable

health information health information

Library Staff ResponsibilitiesLibrary Staff Responsibilities

• Listen to what you have to say Listen to what you have to say

• Ask if you have researched the subject beforeAsk if you have researched the subject before

• Identify the purpose & specific information Identify the purpose & specific information needed (W,W,W,W,H,W)needed (W,W,W,W,H,W)

• Determine the correct format(s)Determine the correct format(s)

• Ask about literacy level/computer comfortAsk about literacy level/computer comfort

• Respect Confidentiality/PrivacyRespect Confidentiality/Privacy

• Provide Provide information information

• Avoid interpreting informationAvoid interpreting information

• • Neither diagnose nor recommend treatment Neither diagnose nor recommend treatment

• • Practice Practice compassionate neutralitycompassionate neutrality

• • Always Always refer specific medical questions to refer specific medical questions to health care providers health care providers

Library Staff ResponsibilitiesLibrary Staff Responsibilities

Responsibilities of Responsibilities of ConsumersConsumers

• Express question(s) as clearly Express question(s) as clearly as possibleas possible

• Share Share allall pertinent information pertinent information• Know the correct spelling for Know the correct spelling for

drugs, diseases, conditionsdrugs, diseases, conditions• Confirm the credibility of Confirm the credibility of

resources & informationresources & information• Ask follow-up questionsAsk follow-up questions

WhenWhen evaluatingevaluating information…consider:information…consider:

•Authorship/AuthorityAuthorship/Authority

•BiasBias

•Content/ScopeContent/Scope

•CurrencyCurrency

•Ease of UseEase of Use

•LevelLevel

•PurposePurpose

•Reliability/AccuracyReliability/Accuracy

•UniquenessUniqueness

?? ??



•BiasBias


•CurrencyCurrency


•LevelLevel

•PurposePurpose



http://www.chadd.org/http://www.chadd.org/

•LeadershipLeadership

•AdvocacyAdvocacy

•ResearchResearch

•EducationEducation

•SupportSupport



•BiasBias


•CurrencyCurrency


•LevelLevel

•PurposePurpose



• Health TopicsHealth Topics

• Drugs & Drugs & SupplementsSupplements

• VideosVideos

• Medical DictionaryMedical Dictionary

• EncyclopediaEncyclopedia

• DirectoriesDirectories

• OrganizationsOrganizations

• Clinical TrialsClinical Trials

• Easy-to-Read Easy-to-Read materialsmaterials

• Multiple Multiple LanguagesLanguages

• All agesAll ages

medlineplus.gov



•BiasBias


•CurrencyCurrency


•LevelLevel

•PurposePurpose



http://kidshealth.org



•BiasBias


•CurrencyCurrency


•LevelLevel

•PurposePurpose



http://www.ahrq.gov/questionsaretheanswer/http://www.ahrq.gov/questionsaretheanswer/

Unique resources and tools

Librarians can help you locate Librarians can help you locate accurateaccurate, , reliablereliable health information health information

Villa Park Public LibraryVilla Park Public Library

Resources youResources you

can take home!can take home!

discuss information with discuss information with your health care provider, your health care provider, who can interpret it for who can interpret it for you and apply it to your you and apply it to your individual caseindividual case

Remember to…Remember to…

Harris Interactive Inc. “Internet Provides Public with Health Care Information that They Value and Trust and Which Often Stimulates Discussion with Their Doctors.” Harris Poll #83 (July 28, 2009). Available: http://news.harrisinteractive.com/profiles/investor/ResLibraryView.asp?BzID=1963&ResLibraryID=34347&Category=1777. Accessed: April 14, 2010.

MedlinePlus Usage Statistics (July 11, 2010). Available: http://www.nlm.nih.gov/medlineplus/usestatistics.html Accessed: August 25, 2010.

Pew Internet & American Life Project: “Online Health Search 2006." October 29, 2006. Available: http://www.pewinternet.org/PPF/r/190/report_display.asp.

College of DuPage Library Presented by: Debra J. Kakuk Smith, MA, MLIS Health Sciences Librarian...

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