Collaborative Teaming Working Together Effectively Presented by Seena M. Skelton, Ph.D.
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Transcript of Collaborative Teaming Working Together Effectively Presented by Seena M. Skelton, Ph.D.
Collaborative Teaming
Working Together Effectively
Presented by Seena M. Skelton, Ph.D.
Agenda
Welcome and introductions Collaboration… What is it? Keys to Effective Teamwork and
Collaboration Managing Conflicts … What
happens when we disagree? Getting on the same page - A shared
agenda
Brainstorm - What makes for good teamwork?
• Think - of qualities that make for an effective team.
• Pair - With the person next to you, discuss your list, and add to it
• Share - With the whole group
Collaboration
“an interaction
between at least two equal parties
voluntarily engaged in
shared decision making
as they work toward
a common goal.” (Friend & Cook, 1992)
Characteristics of Effective Collaboration
Individual value Mutual respect,trust and support Open, genuine communication Commitment to the goal Problem solving Share in team roles Is prepared
Teamwork
Work done by a group of people with each doing his/her part but all working towards a common goal for the good of the whole group
Keys to effective teaming
Valuing individual strengths & talents
Collaboration & Problem Solving
Understanding & Accepting Change
Self - care
What happens when we disagree?
5 Responses to Conflict
Avoid Compete Accommodate Compromise
Collaborate
Warning!!!Devaluing any team member reduces the potential of the team
Managing Conflict
Preventing conflict
Resolving Conflict
Self-Assessment
How do you deal with conflict ?
Avoid conflict at all costs?
Feel that any criticism or disagreement is an attack on you?
Hit "below the belt" and regret it later?
How do you deal with conflict?
Feel "out of control" when conflict arises?
Withdraw and become silent when you're angry?
Store up complaints from the distant past?
Preventing Conflicts
Collaborating
Being organized
Effectively Communicating
To effectively communicate we must…
Listen
Monitor communication Exchanges
Give Feedback
Resolving Conflict
u Calm down and check yourself
u Know what you want from the other person (e.g. to hear you out, to change something etc.)
u Set a time to talk to the person that is convenient for you and that person
Resolving Conflict
u State the problem clearly (use “ I” statements. Name not Blame)
u Listen as the other person share his or her views. Seek to understand their perspective
u Discuss solutions
Managing conflict - Activity
Choose a facilitator and note-taker
Read the scenario
Brainstorm responses
Getting on the same page: A shared agenda
What do we want to accomplish?
What will it take to get there?
What will it look like when we’ve arrived and when to do want to get there?
Getting on the same page: A shared agenda
What actions will we take to accomplish our goal?
Whose going to do what, when, and how?
Did we do our plan and did it work?
What are our next steps?