Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite...

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Collaboration Collaboration Suite Suite Foundation Foundation Suite Suite Mobility Mobility Suite Suite Simplifying the Path to Collaboration Solutions RMAUG 8 May 2013 Avaya Aura ® Suite Licensing

Transcript of Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite...

Page 1: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Collaboration

Collaboration

Suite

Suite

Foundation

Foundation

Suite

Suite

Mobility

Mobility

Suite

Suite

Sim

plify

ing the P

ath

to

Collabora

tion S

olu

tions

RM

AUG

8 M

ay 2

013

Avaya Aura®Suite Licensing

Page 2: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Simplifying Real-Time Collaboration for You

New Avaya Aura

New Avaya Aura®®Suite Licensing

Suite Licensing

Services

Avaya -Proprietary. Use pursuant to your signed agreement or Avaya policy.

2

Next Steps

Page 3: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Avaya Aura Suite Licensing Enables You To

Coordinate business

needs such as

mobile and video

collaboration with

user license

Simplify decisions

on correlating best

communication

solution per

employee

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Reduce application

investment by

consolidating

features per license

Bundle service

solutions for effective

support options

Page 4: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Avaya Aura® Suite Licensing –Business Value

Mix and

Mix and

Match

Match

Licensing

Licensing

End

End--toto--End

End

Solution

Solution

Select different licensing suites based on the unique

needs of different users to help ensure that the right

people are accessible and empowered to make well-

informed decisions rapidly -anywhere, anytime

Create a complete collaborative experience through

new application features

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44

Solution

Solution

Lower

Lower

TCO

TCO

Complete

Complete

Services

Services

new application features

Avoid paying for features a user may not require by

fine tuning feature selection through mix and match

licensing

Support Advantage and Managed Services are

available to match customer’s needs; new bundled

pricing provides savings

Page 5: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Avaya Aura®Suite Licensing

User Profile Driven Collaboration

Mobility Suite

Mobility Suite

Collaboration Suite

Collaboration Suite

Scopia/user *

Desktop & Mobile

Avaya Aura Conferencing

(Audio/Web/Video)

Optionala-la-carte

Conferencing or Scopia (/port)

Optional Video Roomconnectivity

Mix & Match per useracross the enterprise

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Foundation Suite

Foundation Suite

Avaya Aura

CM,SM, SMGR

Avaya Aura

Presence

Flare

for PC

Voice

CM

Messaging

MS Lync

Plug in ACA w/ VideoACE

ACE 6.2

Avaya Aura

CM, SM, SMGR

Avaya Aura

Presence

Flare

for PC

CM

Messaging

MS Lync

Plug in ACA w/ VideoACE

ACE 6.2

One-X

Mobile/

SIP/iOS/CES

Flare

for iPad

Voice

Avaya

SBCE

Avaya Aura

Messaging

Avaya Aura

CM, SM, SMGR

Avaya Aura

Presence

Flare

for PC

CM

Messaging

MS Lync

Plug in ACA w/ VideoACE

ACE 6.2

One-X

Mobile/

SIP/iOS/CES

Flare

for iPad

Voice/Web/Video

Avaya

SBCE

Avaya Aura

Messaging

Optionala-la-carte

Conferencing or Scopia (/port)

* per-user Scopia

ship

s C

Q2

one-X

Communicator

w/Video

one-X

Communicator

w/Video

one-X

Communicator

w/Video

EC500

EC500

Page 6: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

License

License

Standard

Standard

Edition

Edition

(Current)

(Current)

Enterprise

Enterprise

Edition

Edition

(Current)

(Current)

Foundation

Foundation

Suite

Suite

(New)

(New)

Mobility

Mobility

Suite

Suite

(New)

(New)

Collaboration

Collaboration

Suite

Suite

(New)

(New)

AvayaAura CM, System Manager

Avaya Aura IM/Presence

Avaya Aura Session Manager

Survivability (LSP, Survivable Core)

Communication Manager Messaging(basic VM)

one-X Communicator

Avaya Aura®Suite Licensing

Included

a la carte

Included if entitlement

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one-X Communicator

one-X Mobilewith Client Enablement Services

Extension to Cellular

Desktop Video

FlarePC / one-X Communicator Mac

Microsoft Lync Desktop Integration w/ACA

NA

NA

Flare iPad

AvayaAura Messaging

SBCE& Remote Access

Avaya Aura Conferencing

Scopia Desktop & Mobile

NA

NA

NA

NA

Analog License Available

Page 7: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

License Scenarios: Do not apply until upgrade to AV Aura R6.2+

Existing licenses will continue with features have today

Licenses in a single

host must be either

SE/EE or Suite –can’t

mix older with new

Customer at R6.x

(SE or EE) can add

licenses to their

existing system

without moving to

Suite licenses

Suite licenses can be

mixed: Foundation,

Mobility, and

Collaboration

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Suite licenses

Any existing

entitlement is

maintained (EC500,

AES Unified Desktop)

when moving to any

Suite license

Support Advantage

and Managed

Services are available

to match your needs;

new bundled pricing

provides savings

Page 8: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Simplifying Real-Time Collaboration for You

New Avaya Aura®Suite Licensing

Services

Services

Avaya -Proprietary. Use pursuant to your signed agreement or Avaya policy.

8

Next Steps

Page 9: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Services Closes the Technology Gap

Delivering the Full Business Value Available

Enabling clients to achieve the true benefits

Enabling clients to achieve the true benefits

of technology by removing complexity,

of technology by removing complexity,

improving performance and accelerating ROI

improving performance and accelerating ROI

��Dedication to clients needs

Dedication to clients needs

��Innovative services & tools

Innovative services & tools

Services

Services

Continuum

Continuum

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��Innovative services & tools

Innovative services & tools

��Ground

Ground--breaking service delivery

breaking service delivery

Strategic support for optimal

performance

Accelerating business performance

and delivering an improved

customer experience

Total accountability for managing

multi-vendor communications

solutions

Managed Services

Global Support Services

Professional Services

Page 10: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Avaya Aura®Suite Licensing –Availability

Foundation Suite

Foundation Suite

Core telephony,

messaging, SIP-enabled,

Mobility Suite

Mobility Suite

Additionally empowering

roaming users, road

warriors and teleworkers

with UM, mobile clients

Collaboration Suite

Collaboration Suite

Additionally empowering

power and visual

collaborators with video

and multi-modal

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messaging, SIP-enabled,

with desktop soft clients,

supporting all phones

with UM, mobile clients

and secure BYOD access

and multi-modal

conferencing

March 2013

June 2013

Special uplift from Mobility + Conferencing 7

a la carte to Collaboration (March –June)

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AAC7w

Audio/Web/Video Flare

tablet

Avaya Aura®Suite Licensing –Services Pricing

Support Advantage and Managed Services are key services offers

�Full compliment of Support Advantage offers

�Bundle savings apply to Support & Upgrade

Advantage

�Managed Services offers

Scopia *

Desktop & Mobile

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Roaming users, road warriors

and telecommuters, enabled with

mobile clients, secure VPN-less

access and advanced messaging

Mobility Suite

Mobility Suite

Collaboration Suite

Collaboration Suite

$325 new user / $125 upgrade/ $75 w/UA

Per month New SA 3 YearAnnual

From $2.20

SA Essential

From $2.82 SA Preferred

From $1.63

UA, Upgrade Advantage

From $4.25

Managed Assist new user

From $4.75

Managed Operate new user

Power collaborators using premium

video, plus audio/web/video

$525 new user / $275 upgrade/ $175 w/UA

Per month

New SA3 YearAnnual

From $3.50

SA Essential

From $4.48 SA Preferred

From $2.63

UA, Upgrade Advantage

From $4.25

Managed Assist new user

From $4.75

Managed Operate new user

Foundation Suite

Foundation Suite

Avaya Aura with Survivability,

Desktop Clients and Video

$225 new user / $70 upgrade/ $0 w/UA

Per month

New SA 3 YearAnnual

From $1.15

SA Essential

From $1.47 SA Preferred

From $1.13 UA, Upgrade Advantage

From $4.25

Managed Assist new user

From $4.75

Managed Operate new user

* per-user Scopia

ship

s C

Q2

* All P

ricin

g U

S N

PL

Page 12: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Flexible Support Services Options

for Avaya Aura® Suite Licensing

�Mix and match

–Can mix and match new Suite license types at the same

site/sold-to: CM R6+

–All licenses must be in same category: SE/EE or Suite

�Simple and flexible migration path

�SE or EE licenses with an upgrade subscription (+U or UA)

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�SE or EE licenses with an upgrade subscription (+U or UA)

–Can move to Foundation, Mobility or Collaboration Suites

without a support contract recast

�Existing pricing will be honored until renewal or recast

�All applications within a Suite must have the same Service

–Coverage level

–Delivery method

Page 13: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Without Subscription

Without Subscription

With Subscription

With Subscription

Analog to Foundation

Recast Agreement

Recast Agreement

SE toFoundation

Recast Agreement

$ 0KMAT –Contract Remains in Place

SE to Mobility

Recast Agreement

Additive –Uplift Code Only

SE to Collaboration

Recast Agreement

Additive –Uplift Code Only

EE toFoundation

$ 0KMAT –Contract Remainsin Place

$ 0KMAT –Contract Remains in Place

Services Guidelines for Uplifting R6

Licenses within new Avaya Aura® Suite Licensing

Avaya -Proprietary. Use pursuant to your signed agreement or Avaya policy.

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EE toFoundation

$ 0KMAT –Contract Remainsin Place

$ 0KMAT –Contract Remains in Place

EE to Mobility

Additive –Uplift Code Only

Additive –Uplift Code Only

EE to Collaboration

Additive –Uplift Code Only

Additive –Uplift Code Only

Foundation to Mobility

Additive –Uplift Code Only

Additive –Uplift Code Only

Foundation to Collaboration

Additive –Uplift Code Only

Additive –Uplift Code Only

Mobility to Collaboration

Additive –Uplift Code Only

Additive –Uplift Code Only

B5800 to Foundation

Recast Agreement

Recast Agreement

ASIPP to Foundation (CS1K

Migration)

Recast Agreement

Recast Agreement

Page 14: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Services Guidelines for Upgrading R5

Analog, Standard or Enterprise Edition to

Foundation, Mobility and Collaboration Suites

Upgrading to Foundation Suite

Upgrading to Foundation Suite

Upgrading to Mobility or

Upgrading to Mobility or

Collaboration Suite

Collaboration Suite

Existing

License Type

Sales Motion

Without Upgrade

Subscription (SS

or SA)

With Upgrade

Subscription (SSU

or SA+UA)

Without Upgrade

Subscription (SS

or SA)

With Upgrade

Subscription

(SSU or SA+UA)

Analog R5

Order license

upgrade

Recast Support

Agreement

Recast Support

Agreement

Recast Support

Agreement

Recast Support

Agreement

Avaya -Proprietary. Use pursuant to your signed agreement or Avaya policy.

14

upgrade

Agreement

Agreement

Agreement

Agreement

Standard

Edition R5

Order license

upgrade

Recast Support

Agreement

Order $0KMAT

Code

Recast Support

Agreement

Order Additive

(delta) Code

Enterprise

Edition R5

Order license

upgrade

Recast Support

Agreement

Order $0KMAT

Code

Recast Support

Agreement

Order Additive

(delta) Code

Page 15: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Scenarios

Customer has R6 EE and wants to add Foundation

Licenses. What is the Service Impact? What happens to the

EC 500 application?

�There is no Service Impact. Customer keeps EC500 application

�Existing agreement remains in place

Customer has EE and wants to add Mobility Licenses. What is

the Service Impact? What happens to the EC 500 application?

Scenario 1

Scenario 1

Scenario 2

Scenario 2

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the Service Impact? What happens to the EC 500 application?

�There is no service impact to the EC 500 application

�Uplifting from EE R6 to Mobility: additive Uplift code only (with or w/o subscription)

�Upgrading from EE R5 to Mobility:

–With Subscription: order Additive (delta) code

–Without Subscription: recast support agreement

Scenario

Scenario 33

How is license parking handled when upgrading to

Suites?

�There are multiple scenarios, please consult with your Avaya

sales representative for your individual circumstances

Page 16: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Services Impacts

Customer has Foundation and wants to add Aura

Messaging a la carte. What is the Service Impact?

�Add as an a la carte feature.

Scenario

Scenario 44

Scenario

Scenario 55

How do I know if there will be a fee associated with

upgrading to Suite licenses?

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16

�CM SW release is < R6

–With SW upgrade subscription: transactional license upgrade

–Without SW upgrade subscription: license upgrade

�As of 3 June, all upgrades to R6 will be to Avaya Aura Suite

License structure

Scenario

Scenario 66

Can I mix SE/EE and Suite licenses on my R6?

�Licenses must be in the same category: SE/EE or Suite

Page 17: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Without Subscription

Without Subscription

Service

Service

Pricing

Pricing

With Subscription

With Subscription

Service

Service

Pricing

Pricing

Analog to

Foundation

Recast Agreement

$1.47

Recast Agreement

$1.47

SE toFoundation

Recast Agreement

$1.47

$ 0KMAT –Contract Remains in Place

$0

SE to Mobility

Recast Agreement

$2.82

Additive –Uplift Code Only

$1.09

EE toFoundation

$ 0KMAT –Contract Remainsin Place

$0

$ 0KMAT –Contract Remains in Place

$0

Services Pricing Examples

Uplifting R6 Licenses within new Avaya Aura® Suite Licensing

Avaya -Proprietary. Use pursuant to your signed agreement or Avaya policy.

17

EE toFoundation

$ 0KMAT –Contract Remainsin Place

$0

$ 0KMAT –Contract Remains in Place

$0

EE to Mobility

Additive –Uplift Code Only

$1.09

Additive –Uplift Code Only

$1.09

Foundation to

Mobility

Additive –Uplift Code Only

$1.34

Additive –Uplift Code Only

$1.34

Foundation to

Collaboration

Additive –Uplift Code Only

$3.01

Additive –Uplift Code Only

$3.01

Mobility to

Collaboration

Additive –Uplift Code Only

$1.66

Additive –Uplift Code Only

$1.66

Exam

ple

US N

PL P

ricin

g: SA P

refe

rred 3

Yr. A

nnual

Ple

ase c

onsult w

ith y

our re

spective A

vaya S

ale

s T

eam

for confirm

ed p

ricin

g

Page 18: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Services Pricing Examples

Upgrading R5 Analog, Standard or Enterprise Edition to

Foundation and Mobility Suites

Upgrading to Foundation Suite

Upgrading to Foundation Suite

Existing

License Type

Sales Motion

Without Upgrade

Subscription (SS or SA)

Service

Pricing

With Upgrade Subscription

(SSU or SA+UA)

Service

Pricing

Analog R5

Order license upgrade

Recast Support Agreement

$1.47

Recast Support Agreement

$1.47

Standard

Edition R5

Order license upgrade

Recast Support Agreement

$1.47

Order $0KMAT Code

$0

Enterprise

Order license upgrade

Recast Support Agreement

$1.47

Order $0KMAT Code

$0

Avaya -Proprietary. Use pursuant to your signed agreement or Avaya policy.

18

Enterprise

Edition R5

Order license upgrade

Recast Support Agreement

$1.47

Order $0KMAT Code

$0

Upgrading to

Upgrading to Mobility

Mobility

Existing

License Type

Sales Motion

Without Upgrade

Subscription (SS or SA)

Service

Pricing

With Upgrade Subscription

(SSU or SA+UA)

Service

Pricing

Analog R5

Order license upgrade

Recast Support Agreement

$2.82

Recast Support Agreement

$2.82

Standard

Edition R5

Order license upgrade

Recast Support Agreement

$2.82

Order Additive(delta) Code

$1.34

Enterprise

Edition R5

Order license upgrade

Recast Support Agreement

$2.82

Order Additive(delta) Code

$1.34

Exam

ple

US N

PL P

ricin

g: SA P

refe

rred 3

Yr. A

nnual

Ple

ase c

onsult w

ith y

our re

spective A

vaya S

ale

s T

eam

for confirm

ed p

ricin

g

Page 19: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Simplifying Real-Time Collaboration for You

New Avaya Aura®Suite Licensing

Services

Avaya -Proprietary. Use pursuant to your signed agreement or Avaya policy.

19

Next Steps

Next Steps

Page 20: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Summary

�New Avaya Aura Suite Licensing addresses

–Business requirements

–Lowers TCO for collaboration solutions

�Simplifies move from Avaya Aura older release

level to latest version

�Foundation Suite includes key core features such

as SIP, survivability and multi-modal collaboration

Avaya -Proprietary. Use pursuant to your signed agreement or Avaya policy.

2020

as SIP, survivability and multi-modal collaboration

�Mobility Suite is a complete messaging and secure

mobility solution empowering remote, mobile and

traveling workers anytime, anywhere

�Collaboration Suite is the entire UC experience

enabling power collaborators with video and

multi-modal conferencing

�Support Advantage and Managed Services

are available to match customer’s needs

Page 21: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions

Next Steps

Speak to your

Speak to your

Avaya Account Manager

Avaya Account Manager

or Avaya Authorized Partner

or Avaya Authorized Partner

to learn more

to learn more

Avaya -Proprietary. Use pursuant to your signed agreement or Avaya policy.

2121

Download the Avaya

Aura Suite Licensing

Fact Sheet

to learn more

to learn more

Page 22: Collaboration Suite Mobility Suite Suite Licensing ... Suite Licensing...Collaboration Suite Foundation Suite Mobility Suite Avaya Aura Simplifying the Path to Collaboration Solutions