Colin Scott Thomashttps://www.linkedin.com/in/colinthomas

Summary

Seasoned Project Manager / ScrumMaster in data center technologies to include cloud infrastructure using Openstack in the Cisco space or Microsoft products in the Microsoft Azure space. Operational experience in facilities power, cooling, security and space management requirements. Extensive experience preparing technical proposals, requirements documents, and scopes of work as well as executing numerous complex projects in the information technology field when collaboration with facilities is a must.

Professional Experience

ScrumMaster/Kanban/Project Manager: Cisco Systems via Adecco, Jun 2015 – Jan2017

ScrumMaster/Kanban Manager responsible for managing DevOps Build and Capacity teams within Cisco InterCloud Services (CIS) using Openstack Kilo and Liberty.

ScrumMaster/Kanban Responsibilities include:

Attended quarterly SAFe Portfolio meetings in San Jose to understand customer vision and provide guidance at the team level.

Facilitated Scrum events such as the backlog, sprint planning, grooming and retrospective sessions.

Facilitated daily standups for distributed teams in multiple time zones to include North Carolina, California, Hong Kong and Australia.

Produced metrics to help product owner understand lead-time, cycle time and completed work. Actively participated in the biweekly Scrum of Scrums identifying and managing inter-team

dependencies. Assisted team retrospectives to help provide team guidance on how we can become more

efficient. Work closely with Product Owner to streamline work processes and put additional rigor around

existing Kanban usage (employ WIP limits, work prioritization, etc.) Managed Feature and User Stories level Definition of Done (DoD) Scrum tools used include CA Rally, Atlassian Jira, Smartsheet

Program Manager Responsibilities include:

Project managed several Network Engineers on compute and storage capacity additions to Cisco’s 11 data centers

Deployment of lab environments, switches, firewalls and packet flow appliances Provided expertise to various business units to understand data center portfolio status Used collaboration tools to include Atlassian Confluence, JIVE and Smartsheet to assist with

project communications Was the liaison for Capacity Build Team for scrum team dependecies

Training achieved at Cisco:

Cisco Agile Scrum Master Training PMI-Agile Certified Practitioner Class Cisco Agile Scrum SAFe Continous Delivery - Development Lancope - StealthWatch for Security Operations (SSO) The Linux Foundation - OpenStack Administration Essentials Cisco Security Ninja White Belt Cisco Product Development Methodology (CPDM) Compliance: I Protect Our Customer Data Cisco Puppet Fundamentals Training The Linux Foundation - Openstack Administration The Linux Foundation - Advanced OpenStack Administration

Examples of Projects deployed at Cisco:

VPNaaS - product was built from the ground up on Openstack with numerous components including Horizon, Neutron and RabbitMQ. First product to be 100% automated.

Network Security Kit – Cisco InterCloud Services 1.0 Texas-4 compute Capacity expansion. London Decommision Proof of Concepts – Citrix CSP-2100, AppFromix

Technical Project Manager: Accent Imaging, Inc (Network On Command Division), Jul 2014 – Feb 2015

The key to my success as a Technical Project Manager and a Microsoft Value Added Reseller (VAR) was the human relationship I built with the customer. This is the relationship that sets the tone for the design, implementation and management of the client network. I became the C - Level Technology Executive that advised and managed all technology related aspects of small to medium sized business.

Responsibilities include:

Survey of the existing design to set the tone for the new design, implementation and management of the client network

C - Level Technology Executive that advised, guided and managed all technology related aspects of the business

Quarterly Account Review: Prepared and delivered a report on a quarterly basis, outlining all services performed, current customer business initiatives/projects, timelines/status for existing projects, and recommendations moving forward

Project Ownership: Provided management of IT related projects, focusing on project deliverables and success by “owning” the project and providing a single point of contact and accountability

Strategic Guidance/Planning: Provided a neutral resource to assist in strategic planning and decision making

Provided technology vision and leadership in the development and implementation of enterprise wide information technology systems and infrastructure

Facilitated communication between staff, management, departments, vendors, and other technology resources

Provided hands on engineering experience on special projects and elevated issue resolution. Ensures that all information systems, networks and policies comply with internal standards, external accrediting agency standards, regulatory agencies and legal requirements

Project Management tools used include: Microsoft Project

Third Party vendor tool: Continuum Managed Service Provider Platform Onsite technical assistance for Microsoft Exchange Hybrid migrations to their end point Moved onsite legacy servers to either Microsoft Azure or Rackspace Managed Microsoft partner status, Action Pak subscriptions and employee Microsoft training.

Training achieved at Accent Imaging, Inc:

Microsoft Corporation: Microsoft Azure Migration and Management Continuum: MSP Provider Platform Expert Microsoft Office 365 Migration

Examples of Projects deployed at Accent Imaging:

Microsoft Office 365 migration for Building Architecture firm which included a new back up to Jungle Drive (Hosted by Rackspace) and exchange migration.

Tax office migration of data to include customer financial information to a hybrid solution on Microsoft Azure. This project also included an updated firewall appliance.

Office build to include new network switches, wireless access points and a vPBX.

IT/Facilities Technical Project Manager and Data Center Operations: Red Hat via TEKSystems Dec 2012 – Mar 2014

A consultant for the Regional IT Operations and ITIL Department at Red Hat. Managed Red Hat’s relocation of their core data center and several test labs from their former headquarters to a hosted site. Project Manager for several large scale construction efforts that included high touch/low touch test lab environments and leased office space requirements.

Responsibilities include:

Data Center Operations

Operations Management of three Tier IV Data Centers (two caged spaces in Research Triangle Park and one 5000 square foot space in Boston) including space design and power requirements.

Ability to review AutoCAD documents to engineer building dimensions and data center space optimization.

Collaborated with Enterprise Architects on Openstack Cloud hardware installations to include power, network and software requirements at various data centers and hubs in Boston and Raleigh.

Provided ITIL/Risk management team with electrical connection records and schematics in their efforts to minimize server/cabinet outages during host site maintenance.

Reviewed of security alerts originating from data center host site and provided guidance to corporate INFOSec.

Maintained budget for data center operations and assisted corporate with financial analysis of invoicing and purchase order alignment.

Worked with building operations to implement TRANE building management system for the Boston site that involved the integration of the numerous MGE UPS units, two building Cummins generators and APC in-row coolers.

Recognition: Red Hat Corporation

Data Center Relocation Effort - Excellent Rating via an audit by CEO’s corporate financial auditors 2013

IT/Facilities Project Coordinator: Dex One Corporation, Jul 2007 – Dec 2012Hired to coordinate site transition activities across IT, Facilities, and Real Estate for the opening, relocation and closure of Dex One sites. Consistently recognized for outstanding performance and assigned increasing responsibilities, such as upgrading and maintaining the 6200 square foot Tier II data center and corporate-wide security administration, building access control and video surveillance. Requested by senior management to sit on the company’s Emergency Response Team (ERT) and IT Security Incident Response Team (SIRT). Core member of the Payment Card Industry Security Standards (PCI) committee to audit and upgrade the company’s policies for our data center, building access, IT network connectivity and hard drive/tape backup disposal. Played a critical role as the security administrator of the strike contingency team during union negotiations.

Responsibilities include:

IT/Facilities (Remote/Local Office) Worked with facilities and IT engineers to provide technical documentation, field reports and

schedules of office opening, relocation and closure. Designed network/telephony LAN/WAN interconnect rooms using Visio templates. Awarded numerous RFPs to various telecommunication/electrical contractors relative to

network/voice/electrical requirements. Interfaced with cabling plant and electrical vendors to ensure proper installation of

cable/fiber/electric to present National Electric Code standards and BISCI TDMM 12 th Edition. Utilized CA Clarity™ Project & Portfolio Manager, version 12.0.5.5350 and Microsoft Project

2007 to coordinate all IT/Facilities project deliverables. Assisted with install of building access panels to include design, installation coordination and

programming of Software House panel/reader products via CCURE security platform version 10.1.

Data Center Facilities Management of 6200 sq. ft. Tier II Data Center including design, installation, and

preventive maintenance of Electrical, UPS, HVAC, Pre-Action Fire Suppression and Generator. Used National Fire Alarm Code 72 (2002 ed.) to perform Data Center Pre-Action fire suppression

design, install, maintenance and inspection. Successful installation of two 150 kVa UPS units including electrical phase balance/realignment. Utilized AutoCAD LT 2005 to engineer building dimensions and data center space optimization. Provided risk management team with records and schematics in their efforts to meet insurance

carrier requests and adhere to Cary Fire Department Preventive Care Program.

Emergency Response Team (ERT) Evaluate the Severity, Potential Impact, Safety Concerns, and Response Requirements based on

the initial information provided by the First Person On-Scene. Taking appropriate personal protective measures for employees. Notifying remote/local Supervisory Personnel and Incident Commander of the incident. Advising personnel in the area of any potential threat and/or initiate evacuation procedures if

needed.

Payment Card Industry (PCI) and Sarbanes-Oxley Act (SOX) Instrumental in coordinating compliance remediation efforts for data center, building access

requests, and facilities items effectively raising our compliance levels in just 6 months.

Participated extensively with external PCI and SOX audits by developing audit evidence and coordinating with internal compliance teams.

Awards: Dex One Corporation One Company/One Team Award 2012 - (Strike Contingency effort – Security Administration) Galaxy (Team) Award 2010 - (Project Coordination of Vancouver Retail Solutions Center) Senior Leadership Award 2010 - (Data Center 150 kVa UPS implementation) Senior Leadership Award 2009 - (Bristol Tennessee LAN/IDF/office renovation) Top Star Award Nomination 2009 - (Data Center 20 ton CRAC installation) Galaxy Award Nomination 2007 - (Data Center hot/cold row rearrangement)

Education

University of Mount Olive, Mount Olive, North Carolina Masters in Business Administration, December 2017 (Current GPA: 3.50) (Student ID: 2393170)

Marist College, Poughkeepsie, New York. Data Center Facilities Management, Certificate, May 2008 (GPA: 3.70) (Student ID: 10123619)

East Carolina University, Greenville, North Carolina. Certified Network Professional, One-Year Graduate Certificate, December 2005 (GPA: 3.75)

North Carolina Wesleyan College, Rocky Mount, North Carolina. Bachelor of Science in Business Administration May 2002 (Final GPA: 3.56)

Duke University, Durham, North Carolina. Advanced Networking Technology, One-Year Certificate, June 2000

Department of Defense Certificates

Department of Defense Information Assurance, Carnegie Mellon Software Eng. Institute Host-Based Security Systems Certificate, November 14 2007

Industry Certificates

CSM – Certified ScrumMaster Scrum Alliance: Certificant ID: 603068, December 2016

DCCA - Data Center University Associate Certification, American Power Conversion Prometric ID: DCU-001 Certificate, December 10, 2007

Comp/TIA Net+ - Network+ Certification, Comp/TIA Prometric ID: N10-001 Certificate, March 30, 2000

DCSE – Dell Certified Systems Engineer Tech ID 396813, Dell Computer

DCP-SP – Avocent MergePoint Infrastructure Emerson Network Power Exam: 251 Certificate, May 04th, 2011

SSP-CNSA – SANS Institute

SANS Exam: 808222 Certificate, December 17, 2008

Military Service

United States Army, Honorable Discharge, Rank of Corporal/E-4 82nd Airborne Division, 2/505 Inf. Brig., Fort Bragg, NC:

o Weapons Squad Leader: Trained and mentored 10 man weapons squad

172nd Airborne Unit, 4/327 Inf. Brig, Fort Richardson, Alaskao President’s Color Guard

Community Service/Volunteer Service

Leave No Trace Master Educator: Leave No Trace Foundation, May 2012 – present

Successful graduates of the Master Educator course have the ability to train others in Leave No Trace skills and ethics. Master Educators can conduct Leave No Trace Trainer courses (two-day) and Awareness Workshops (one-day or shorter).

Neuse RiverKeeper Volunteer: Neuse RiverKeeper Foundation, March 2003 – present

Faithful volunteer for the opportunity to clean the banks and river basin of the Neuse River. The area our group would clean would be from the 401 highway north of Raleigh, North Carolina to as far as the takeout near Kinston, North Carolina.