Colchester-East Hants Public Library 2003-2004 Annual Report

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Annual Report 2003-2004 Bookmobile Service 1950-2003 End of an Era ~ A Salute to All for a Job Well Done!

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The 2003-2004 annual report for the Colchester-East Hants Public Library system

Transcript of Colchester-East Hants Public Library 2003-2004 Annual Report

Annual Report

2003-2004

Bookmobile Service 1950-2003End of an Era ~ A Salute to All for a Job Well Done!

Board Members 2003/04

Province of Nova Scotia Mrs. Ruby McDorman, 2 Vice-Chairnd

Mr. Rob Landry

Municipality of the Councillor Doug Cooke

County of Colchester Mr. James Thomson

Municipality of East Hants Councillor Fred Canavan

Councillor John Patterson, Chair

Town of Stewiacke Councillor Geraldine Hemeon (to June 03)

Councillor Debbie Frizzell (from Jan 04)

Councillor Dereck Rhoddy, 1 Vice-Chair (to Jan 04)st

Town of Truro Councillor Charles Cox

Miss Edith Patterson

C o v e r P h o t o s

Top: Shirley B. Elliott, Chief Librarian (1950-1953)

Bottom: Bookmobile staff from more recent times

(Front row, left to right) Carroll Wilcox, Dorothy Jack, Patricia Thorsen, Marilyn

MacWha

(Back row, left to right) John Lawrence, Allister Mann

Photo Credit: Unique Images Photography

Board Chair’s Report

The events of the past year 2003/04 have been both exciting and very stressful for the Board and

Staff of the Colchester-East Hants Regional Library. However, as I write this report, I sincerely

believe that we are moving forward in our system. We are moving effectively into the new

information age to provide a better service to our citizens.

The most difficult decision in many years was the one to bring an end to our Bookmobile

Service. This decision was difficult for staff and members of the board. It was especially

difficult in the light of the very real concerns of some of our rural residents and rural

councillors. It is my hope that our outreach services will in the future provide effective

information and materials to our rural areas.

The exciting event for me (as a councillor from Mount Uniacke) was the action of the board to

integrate the library in my community into the regional system. It was another difficult decision

in a year when financial resources were heavily taxed. However, this is another indication that

Colchester-East Hants Regional Library is moving forward.

The dedication of the former historical room as the Eleanor A. Stanfield Program Room was a

pleasant occasion and we thank staff and the Stanfield family for their efforts and participation.

May Miss Stanfield’s excellent contribution to library service be an inspiration for others in the

future.

We extend a sincere thank you to members of the board, to Janet Pelley and all library staff, also

to the Library Foundation – to all, as we look forward to greater success in future years.

John W. Patterson, Chair

Colchester-East Hants

Regional Library Board

Highlights from 2003/04

“Do libraries have a future? Are libraries going to be phased out in the future because

of technology?” A community-minded citizen and supporter of the library was asked these

questions. Our answer: “Libraries do have a future. They will not be phased out. They

will evolve. They always have.”

Susan Goldberg Kent described the role of public libraries clearly and succinctly: “Public

libraries are always going to be about people – the connection of people to resources,

the connection of people to technology, the connection of people to people. 1

In 2003/04, the Colchester-East Hants Regional Library continued to evolve and connect

people to what they needed for maintaining and improving their quality of life.

Connecting People to Resources ~

Evolution is not without pain. December 23rd marked the end of the library’s 53-year

bookmobile service. On the evening of the final run, a committee of staff and friends,

illuminated by spotlights from one of Truro’s fire engines, marked the bittersweet moment of

the mobile library’s final return home.

Three factors – an aging vehicle with rising repair costs and service downtime; insufficient

funds to replace it; declining use of the service – pointed the way to what was “neither a

hasty nor a happy decision”. The days of unpaved roads and spring travel “through a sea of2

mud at 20 miles an hour” were long past and now many rural patrons visit our branch3

libraries; however, for those who do not, new outreach services were launched in January,

namely a books by mail service, two satellite sites, and deliveries to rural seniors’

complexes. The satellites located in Bass River and Maitland, where mobile library service

was highest, are open once every three weeks and provide both books and access to

computers and the Internet.

Susan Goldberg Kent. American public libraries: a long transformative moment [Electronic1

version]. Daedulus, Fall 1996.

Phrase coined by Daphne Cragg, the library’s administrator of adult and outreach services, when2

discussing the board’s decision to end the mobile library service.

Shirley B. Elliott, Chief Librarian (1950-1953), descibing the early days of bookmobile service in a3

letter of greeting for the library’s 50th anniversary celebrations.

Highlights from 2003/04

Evolution can involve expansion. By year’s end all was in place to bring the Mount Uniacke

Community Library under our banner on April 1 and construction was poised to begin onst

the long awaited East Hants Resource Centre, which is to incorporate new, expanded space

for our Elmsdale branch.

Connecting people to resources can take many forms. Many from Truro’s large seniors’

population visit the library or make use of our home reader service, whereby books are

selected by staff, according to each reader’s stated interests, and delivered by staff or

volunteers. Among our many regular visitors, Mrs. Elizabeth Johnston was one of the most

faithful. Every Saturday morning, staff looked for her to come in and select ten large print

books for the following week. Saturday, March 20 was no exception, and so it was withth

sadness, that staff read in the local paper that on the Sunday, Mrs. Johnston, aged 95, had

passed away. Active to the very end, she had slipped away and the library had lost a friend.

For a borrower in Maitland, who is legally blind, we bring in picture books with the text in

braille so that she can read to her grandchild, an example of family literacy – reading

together to learn and to foster a love of reading – at its best. For groups and organizations

wanting to promote family literacy in their communities, there is a new guide. One morning

in November, the Honourable Jamie Muir, Minister of Education, sat on the carpet in the

Truro library’s program room and read to a group of children before launching the Family

Literacy Best Practices Guide for Programs in Nova Scotia. Published by the library under

phase one of its family literacy project, the guide has been distributed widely and is

available online in English and in French at http://cehlibrary.ednet.ns.ca (click on Family

Literacy Project and follow the links) or at www.nald.ca. The project, sponsored by the

library and its partners the National Literacy Secretariat and the Department of Education,

entered a second phase this year, arranging training sessions for family literacy program

practitioners and developing regional working groups throughout the province. A third

phase is planned.

Class tours of branches and school visits by staff have evolved and now connect students to

the services and resources of both the “bricks and mortar” library and the “virtual” library.

The library’s web site – the entrance to our virtual library – was redesigned this year by

Elmsdale staff member Karen King. The increased number of visits and positive feedback

suggest that the site’s new look and handy links to weather forecasts, flight information,

homework help pages, children’s games, teen topics, ... are a hit.

Read to Feed, this year’s winter reading program, promoted reading for pleasure and helping

families in the third world. Through their reading, children and teens earned “shares” and at

the end of the program, the Rotary Club of Truro donated $2,000 to Heifer International for

the purchase of livestock and seedlings for families in Tanzania.

Highlights from 2003/04

An American tourist from Santa Rosa (a half hour from San Francisco) connected with the

science fiction novel he was seeking and commented that we have a “kick-butt fiction

collection!”. O’nevans Nimley, a landed immigrant from war-torn Liberia and a refugee

camp in Ghana, connected with the library and exclaimed in a newspaper article “you can go

to the library for free and get a card to use there!” 1

Connecting People to Technology ~

With information technology comes the continuing challenge of hardware and software

updates, new IT equipment, security, and ongoing training of staff and public.

With the assistance of the provincial technology recycling program, funds from Industry

Canada’s community access program (CAP), and the library’s own automation upgrade

fund, we were able to replace our older computers to improve service now and to prepare for

the migration to Unicorn, new library automation software for all regional libraries outside

Halifax. The new generation catalogue and circulation modules will improve access to the

library’s collections.

What to do with the superseded computers that are still in working order but obsolete in

terms of library service? The board’s new technology recycling/disposal policy saw 11

computers sold to staff and 13 units donated to nonprofit organizations, including Sharing

Tech, a Truro-based group that refurbishes older computers to donate to lower income

families.

Starting as a pilot project out of our Gates Learning Centre in Truro, the library’s digital

camera loan program soon expanded to include all branches, with CAP funds covering the

cost of a camera for each location. High school graduations and weddings are two of the

most frequent uses for the cameras.

Ever creative hackers necessitate continuous vigilance. Staff at the Provincial Library and

our own systems administrator Sylvia MacKenzie are to be commended for keeping IT

security up to date and effective.

Ever changing resources on the Internet necessitate continuous training. This year, staff

learned more about government web sites and the Nova Scotia Health Network (NSHN).

The volunteer income tax clinics, organized by the Canada Customs and Revenue Agency

for the public, included well-attended online sessions in the

1 Monique Chiasson. After years of violence and strife, Liberians happy to be making Truro theirnew home. Truro Daily News (Nov. 19, 2003)

Highlights from 2003/04

Gates Learning Centre. CAP-funded summer students in our Elmsdale, Stewiacke, and Truro

branches demystified computers for seniors, demonstrated the use of digital cameras and

Photoshop software, and showed kids that research on the Internet can be fun. Taking to the

road, Sylvia MacKenzie shared her knowledge with volunteers at the CAP sites in Bass

River, Indian Brook, and Upper Stewiacke, helping them to update their equipment and

learn new software.

Public access to computers and the Internet helps many. A world traveller was so pleased

with the library’s free Internet access that she insisted on giving a five dollar donation. Then

one day a gentleman from the UK came into the Truro branch to use a computer. He left his

card with staff at the circulation desk and mentioned that he was on the last leg of a cross

Canada tour that was being chronicled on the web. A check of the web sites listed on his

card revealed that he is Ted Hellewell, a 67-year-old resident of Cardiff, Wales who crossed

Canada on his BMW motorcycle to raise money for a hospice where his wife had received

excellent palliative care. His last stop was Halifax and in his web log from there, he

mentions his favourite towns/cities (Truro is third on the list) and favourite regions (Nova

Scotia is second on the list). He also notes that among the pleasures on the trip were

“meeting and chatting to a great bunch of people all the way through Canada. The

friendliest people you could ever wish to meet and invariably courteous, kind and helpful”.1

Connecting People to People ~

Library facilities and programs bring people together.

During the school year an adult upgrading class uses Truro’s community room and

throughout the year, tutors and students book time in Truro’s program room.

Perennial program favourites bring infants and their caregivers, toddlers, and older

preschoolers together with their peers for rhymes, stories, and social time. Truro’s Book

Buddies program matches teen volunteers with younger buddies who need help with their

reading. The Teen Friends of the Library group, also in Truro, creates special Hallowe’en,

Christmas, and March Break programs for the younger set and raises money for Big

Brothers, Big Sisters at the annual Bowl for Kids event. Teen Topics, a monthly get together

hosted by the Teen Friends, gives participants the chance to learn more about, for example,

body piercing and tattooing, computer software such as FrontPage, and bicycle safety in

terms of equipment, touring, and racing.

For more information on Mr. Hellewell and his trip across Canada, check online at1

www.bbc.co.uk/wales/southeast/halloffame (click on Community and follow the link)

Highlights from 2003/04

This year saw Nova Scotia’s first library “lock-in”. On July 23 from 8 p.m. to midnight, 16 luckyrd

teens were “locked in” the Truro branch to enjoy music and dance, computers, games (from chess

and library jeopardy to a scavenger hunt) and perhaps most important, food!

In other programs, Dr. R.F. (“Doc.”) Livingston introduced thirteen-year-old Mauri to a full house

of adults and children. From a small village in southern Japan, where Doc.’s daughter is teaching

English, Mauri used maps, dolls, and origami to help explain some of the new and older customs

of her village and country. Workshops on scrapbooking, making marionettes, and creating sand

art, faux stained glass, computer mouse pads, and other crafts were well received. On separate

occasions, children’s author Sarah Ellis and Alberta poet Yvonne Trainer read for appreciative

audiences, and in March, Gwynne Dyer, well known journalist, broadcaster, and lecturer on

international affairs, enthralled an audience of 100, many of whom enjoyed talking with him

following his presentation.

The library fulfills many social needs, some that may not come readily to mind. One Saturday, the

Truro library was the site of a supervised visit between a father and his son, and on December 23 ,rd

three siblings, who would not be together for Christmas, came into the library with their foster

mothers and exchanged gifts in the youth services reading room. For the fourth time on behalf of

the Town of Truro, the library hosted a book of condolence, on this occasion for the family of the

late Robert L. Stanfield.

A thank you to our many allies ~

Board and staff have many allies. Without their help and support, our service would be greatly

diminished. Our thanks go to:

1. The governments of Nova Scotia, Colchester, East Hants, Stewiacke, and Truro for our

core funding, which saw some improvement this year; a trend we hope will continue.

2. Miss Eleanor Stanfield for her very generous bequest a quarter century ago. Her legacy

continues to support quality services for the youth of our region. This year we were honoured

to name a room in the Truro branch, The Eleanor A. Stanfield Program Room, and to unveil a

permanent display about Miss Stanfield.

3. Chairperson Edith Patterson, her fellow volunteers on the board of the Colchester-East

Hants Regional Library Foundation and all donors of the first annual campaign. The goal

of $25,000 was surpassed and, in only five months, gifts totalled $30,964. The foundation

gave $15,000 to the library board to purchase books and to start a fund for a collection security

system. Campaign funds were also directed to the foundation’s endowment fund designed for

long term support of the library.

Highlights from 2003/04

4. The Truro Police Service (Sergeant S. Lee Henderson), RCMP, Bible HillDetachment (Constable Bart L. Leppan), Scholastic Canada Ltd. (Dan M cCue, areamanager), the local sponsors of the Adopt-a-Library Literacy Program, and all donors ofthe program.

5. The following donors for their grants, gifts of money, and in kind contributions to the

library:

Alvaro Sibaja Artavia Sylvia MacKenzieGrace E. Brown Harvey MacPheeJean Brown Harriet McWhirterMaria Cameron Ruby MurphyLois Creighton Edith PattersonHerschel J. Davidner John W. PattersonBrigitte DeBoer Joan Ann PooleGeorge Goodwin Rod ReddenPamela Hoddinott Audrey ReidWally J. Hunt Karen ScottElizabeth JohnstonRev. Dr. Morris Lovesey & Dr. Dorothy Lovesey

Bible Hill Garden Club National Literacy SecretariatCIBC N. S. Department of EducationC. W. Saunders Lodge 125 N. S. Div. of Insulin Pumpers CanadaColchester East Hants Health Authority Rotary Club of TruroFred D. Whitman Memorial Fund Sunrise Quilt GuildIndustry Canada CAP Program Truro & Area Community Health BoardIODE Isgonish Chapter Truro Chapter - Parkinson Society CanadaKnights of Columbus #6633 Walter C. Sumner FoundationLung Association of Nova Scotia Women’s InstituteMulticultural Association of Colchester County

6. Local media outlets for their coverage of library news and events.

On a personal note, sincere appreciation to my allies – library board chair, John Patterson and

the members of the board, everyone on staff at the library, and colleagues at the Provincial

Library and at regional libraries throughout Nova Scotia. Through your skill, dedication,

cooperation, and hard work, “the library of the future is being created right now ... in the library

of the present....” 1

Janet D. Pelley

Regional Library Director

John N. Berry III. The future is here: just take a closer look at the library of the present (Editorial)1

[Electronic version]. Library Journal, Jan. 1997

Statistics

Regional Library established 1950

Population served (2001 census) 71,060

Sources of Board Funds Received in 2003/04

Funding Formula Grants - Provincial

Municipal

61%

22%

Cost Recoveries (e.g. fines, hall rentals, photocopy fees) 1%

Bequests/Donations/Fundraising 8%

Special Project Grants 8%

Total 100%

Library Resources

Staff 31.18 (full time equivalent)

Computers 73 (41 public access; 32 staff use)

Vehicles 3 - 1 mobile library (sold Feb/04)

- 1 rural/branch outreach van

- 1 general purpose van (2004 Chevrolet passenger/cargo

van, purchased Mar/04, replaced a 1987 Plymouth

Voyager van, sold May/04)

Collection

Books (includes large print & talking books) 136,185

Audiocassettes 158

Music CDs 436

Videos/DVDs 1872

Films, filmstrips 288

Microfilm 1,171

Vertical File 2,600

Computer Software 6

Magazine, newspaper & microfilm subscriptions 171

Total Collection 142,896

Statistics

Library Use 2002/03 2003/04 Increase (Decrease)

Registered active members 13,918 13,290 (4.5%) 1

Visits

in person 204,828 210,267 2.66% 2

online 26,523 35,505 33.86%

Use of collections

within the library 82,888 80,108 (3.35%)2 3

on loan from the library 303,560 287,844 (5.18%)

Computer bookings 31,964 42,158 31.89%

Use of subscription databases

within the library 7,686 6,578 (14.43%)

from outside the library 6,554 3,272 (50.07%)

Information questions

in-person/via telephone 13,879 13,372 (3.65%)

online 52 92 7.65%

Requests for specific books, etc. 12,690 15,720 23.88%

Interlibrary loans

borrowed from other libraries 2,922 3,711 27.02%

lent to other libraries 3,052 3,364 10.22%

Programs (no/attendance)

reading and general interest 669 / 11,357 678 / 13,281 1.35% /16.94%

information technology 266 / 971 88/ 392 (66.92%) /(59.63%)

Rural/branch outreach

school visits 99 98 (1%)4

Meeting room bookings 398 455 14.32%

Membership not required for in-person, on site use of most library services and resources1

Estimate based on a sample period2

Revised figure; error in calculation3

To promote reading, public library services, and the summer reading club4

Financial Statement (April 1, 2003 - March 31, 2004)

Revenue and Transfers from Reserves

1. Province of Nova Scotia $869,899

2. Municipality of Colchester 160,096

3. Municipality of East Hants 94,306

4. Town of Stewiacke 6,404

5. Town of Truro 57,794

6. Colchester-East Hants Community Access Program(CAP) Grant

33,600

7. Family Literacy Project Grant 84,240

8. Stanfield Bequest & Interest 81,293

9. Donations and Bequests 11,678

10. Donation from Adopt-a-Library Literacy Program 50

11. Donation from Library Foundation 15,000

12. Fines, Fees, and Sales 14,016

13. Interest - Operating 3,367

14. Interest - Reserves 4,662

15. Hall Rentals 936

16. Photocopy and print fees 4,343

17. Sale of Mobile Library 2,000

18. Automation Reserve 19,234

19. Elmsdale Branch CAP Site Reserve 160

20. Endowment Reserve 10,346

21. Equipment Reserve 5,194

22. Foundation Reserve 5,303

23. Gates Library Initiative Reserve 3,481

24. Library Materials Reserve 3,378

25. Planning Reserve 729

26. Special Events Reserve 82

27. Stanfield Materials & Services Reserve 32,015

28. Vehicles Reserve 35,342

Total Revenue and Transfers from Reserves 1,558,948

Financial Statement (April 1, 2003 - March 31, 2004)

Expenses and Transfers to Reserves

1. Salaries & Benefits $1,019,822

2. Books & Other Library Materials 142,616

3. General Operating 87,820

4. Regional HQ Maint./Repairs/Upgrade 59,128

5. Purchase of Vehicle 37,342

6. Vehicles Operation 16,707

7. Adopt-a-Library Literacy Program 39

8. Planning 729

9. Special Events 82

10. Automation Project 24,423

11. Gates Library Initiative Project 3,581

12. Colchester-East Hants Community Access Program (CAP) 31,032

13. Elmsdale Branch CAP Site 174

14. Family Literacy Project 56,667

15. Start up funds to Library Foundation 21,697

16. Endowment funds to Library Foundation Endowment Fund 10,417

17. Adopt-a-Library Literacy Program Reserve 11

18. Colchester-East Hants CAP Reserve 2,848

19. Family Literacy Project Reserve 27,897

20. Gifts Reserve 194

22. Mount Uniacke Reserve 40

23. Transfer to Reserves (board decision pending) 15,682

Total Expenses and Transfers to Reserves 1,558,948

Facility Profiles 2003/04

Elmsdale Branch

Pop. served 10,500 (est.) Facility Size 2,416 sq. ft.

Open 28 hrs/wk

(46.43% outside business hours)

Staff 2.25 (full time equivalent)

Computers 10 (9 public; 1 staff) Collection 19,031 items (est.)

Library Visits 25,584 (est.) Materials used in Library 9,620 (est.)

Computer Bookings 2,632 Circulation of Materials 43,191

Information Questions 3,093 Requests for Materials 4,170

Programs (no./attendance)

79 / 1,324

Summer Reading Club Members 138

Stewiacke Branch

Pop. served 4,305 (est.) Facility Size 1,454 sq. ft.

Open 22 hrs/wk

(36.36% outside business hours)

Staff 1.64 (full time equivalent)

Computers 7 (6 public; 1 staff) Collection 17,840 items (est.)

Library Visits 16,640 (est.) Materials used in Library 4,316 (est.)

Computer Bookings 2,954 Circulation of Materials 41,525

Information Questions 1,345 Requests for Materials 2,199

Programs (no./attendance)

81 / 805

Summer Reading Club Members 77

Facility Profiles 2003/04

Tatamagouche Branch

Pop. served 3,150 (est.) Facility Size 682 sq. ft.

Open 23 hrs/wk

(30.43% outside business hours)

Staff 0.81 (full time equivalent)

Computers 2 (1 public; 1 staff) Collection 11,779 items (est.)

Library Visits 8,580 (est.) Materials used in Library 9,672 (est.)

Computer Bookings 623 Circulation of Materials 15,850

Information Questions 691 Requests for Materials 1,787

Programs (no./attendance)

6 / 294

Summer Reading Club Members 30

Truro Branch

Pop. served 35,585 (est.) Facility Size 9,000 sq. ft.

Open an average 47.5 hrs/wk

(42.56% outside business hours)

Staff 12.68 (full time equivalent)

Computers 38 (25 public; 13 staff) Collection 63,974 items (est.)

Library Visits 156,915 (est.) Materials used in Library 29,916 (est.)

Computer Bookings 35,949 Circulation of Materials 168,885

Information Questions 8,243 Requests for Materials 7,393

Programs (no./attendance)

501 / 8,823

Summer Reading Club Members 328

Meeting Room Bookings 455

Facility Profiles 2003/04

Mobile Library (April 1/03 - Dec 23/03)

Pop. served 17,520 (est.) 1993 Ford Diesel

Open an average 8.7 hrs/wk Staff 1.52 (full time equivalent)

Computers 2 (staff) Circulation of Materials 17,392

Library Visits 2,548 (est.) Requests for Materials 1,309

Programs (no./attendance)

99 / 2,427

Summer Reading Club Members 69

Stops 50 (44 community, 2 schools, 4 other, e.g. seniors’ buildings)

Regional Headquarters (Administration, Automated & Technical Services,

Reference & Outreach Services*, Requests & Interlibrary Loan Services, Youth

Services)

Pop. served 71,060

Facility Size 5,300 sq. ft.

Hours of Operation 42.5 hrs/wk

Staff 12.28 (full time equivalent)

Computers 16 + 3 servers for Truro Branch/HQ local area networks

Outreach Services collection and back-up collection for the region 25,985 books &microfilm (est.) plus backfiles of magazines and newspapers

* Outreach Services expanded January 1, 2004 to include Books by Mail and Satellite Library Services in Bass River and Maitland

Library Staff 2003/04 (31.18 full-time equivalent)

Regional Headquarters/Truro Branch

Administrative Services

Regional Library Director Janet Pelley

Accounts Administrator Frances Dionne (on leave Sept 03 - Jan 04)

Administrative Assistant Shelley Mattix

Community Relations Coordinator Wendy Robichaud (on leave Oct 03 - Dec 03)

Administrative Clerk Dave Eagles

Web Design Project Coordinator Karen King (from Oct 03)

Public Relations Intern Michelle Grace (May-Aug 03)

Adult Services

Administrator, Adult &

Outreach Services Daphne Cragg

Reference Librarian Sandra Phillips

Adult Services Assistant Barbara Enns

Acquisitions Assistant Harriet McWhirter

Serials Assistant Janet McLellan

Interlibrary Loans Clerk Estelle Grajczyk

Requests Clerk Penny Colpitts

Youth Services

Administrator, Youth Services Lynda Marsh

Youth Services Assistant Mary Bruce Fisher

Youth Services Library Assistant Cathy Newton

Youth Services Clerks Susan LaPointe

Jean Thomas

Jocelyn Toms (on leave Apr 03; retired May 03)*

Janet Tuff (on leave Dec 03 - Mar 04)

Circulation Services

Adult Services Assistant Barbara Enns

Youth Services Assistant Mary Bruce Fisher

Circulation Clerks Dallas Manicom (on leave Oct 03 - Dec 03)

Sheryl Robinson

Jennifer Surette (Oct 03 - Mar 04)

Jean Thomas

Patricia Thorsen

Jocelyn Toms (on leave Apr 03; retired May 03)*

Library Staff 2003/04

Circulation Services (cont’d.)

Book Shelvers Anna Dorrington

Dave Eagles

General Clerks Lisa Loughead (to June 03)

Rebecca MacInnes (from Sept 03)

Elizabeth MacMichael (from Sept 03)

Shannon Mason (to Aug 03)

Sarah Porter (from Sept 03)

Amy Robben (to Apr 03)

Katy Schurman (to Aug 03)

Kathleen Sharbell (from Sept 03)

Katie Stewart (to June 03)

Bradley Thomas (from Sept 03)

Katherine Yorke

Automated & Technical Services

Administrator, Automated &

Technical Services Bill Morgan

Automated & Technical

Services Assistant Ardith Stiles

Systems Administrator Sylvia MacKenzie

Automated & Technical

Services Clerks Brenda Clark

Lori MacKenzie

Book Processors Brenda Clark

Anna Dorrington

Dave Eagles

Book Shelver Anna Dorrington

Outreach Services (from Jan 04)

Books by Mail Clerk Allister Mann

Satellite Services Clerk/Courier Allister Mann

Family Literacy Project

Coordinator Michelle Bowden

Building

Superintendent John Cameron

Library Staff 2003/04

Mobile Library (to Dec 03)

Mobile Library Assistant Marilyn MacWha (to Dec 03)**

Back-up Mobile Library Assistant Patricia Thorsen

Mobile Library Driver/Clerk Allister Mann

Elmsdale Branch

Branch Assistant Rosalind Morrison

Back-up Branch Assistant Karen King

Circulation Clerks Pam Eakin

Shelly MacDonald

General Clerks Patricia MacAulay

Ian MacIntyre

Stewiacke Branch

Branch Assistant Evelyn Caldwell

Back-up Branch Assistant Penny Colpitts

Circulation Clerks Pam Eakin

Linda Grant

Tatamagouche Branch

Branch Assistant Glenn Hamilton

Back-up Branch Assistant Bernadette Martin

* Jocelyn Toms retired after 27 years’ service

** Marilyn MacWha retired after 26 years’ service

COLCHESTER-EAST HANTS REGIONAL LIBRARY

Elmsdale Branch: 883-9838

753 Highway 2

Elmsdale, NS B2S 1A8

Tues. 10:00 am - 8:00 pm

Thurs. 1:00 pm - 8:00 pm

Fri. 1:00 pm - 8:00 pm

Sat. 1:00 pm - 5:00 pm

Stewiacke Branch: 639-2481

Stewiacke, NS B0N 2J0

Tues. 1:00 pm - 5:00 pm

6:00 pm - 8:00 pm

Thurs. 10:00 am - 12:00 noon

1:00 pm - 5:00 pm

6:00 pm - 8:00 pm

Fri. 1:00 pm - 5:00 pm

Sat. 1:00 pm - 5:00 pm

Tatamagouche Branch: 657-3064

Tatamagouche, NS B0K 1V0

Tues. 11:00 am - 5:00 pm

7:00 pm - 9:00 pm

Thurs. 11:00 am - 5:00 pm

Fri. 1:00 pm - 5:00 pm

7:00 pm - 9:00 pm

Sat. 9:00 am - 12:00 noon

Truro Branch and Headquarters:

895-4183 (Circulation & Reference Services)

895-1625 (Youth Services)

895-0235 (Gates Learning Centre)

754 Prince St., Truro, NS B2N 1G9

Branch Hours September-May

Tues.-Fri. 10:00 am - 8:00 pm

Sat. 10:00 am - 5:00 pm

Sun. 1:00 pm - 4:00 pm

Branch Hours June - August

Tues.-Thurs.10:00 am - 8:00 pm

Fri. 10:00 am - 6:00 pm

Sat. 10:00 am - 5:00 pm

Sun. Closed

Satellite Library Service schedule available on our website and at all branches.

Website: cehlibrary.ednet.ns.ca