In this Document

PurposeTroubleshooting Steps

1] No Accounting for COGS Recognition Transaction2] Subledger Period close Exception report3] COGS Recognition Transaction with 0 quantity4] RMA Accounting5] Duplicate accounting6] DCOGS account is not zero7] COGS Revenue Matching Report

References

Applies to:

Oracle Cost Management - Version 12.0.0 and laterInformation in this document applies to any platform.

Purpose

The following explains the problems encountered in Cost of Goods Sold (COGS) and Deferred Cost of Goods Sold ( DCOGS)

Troubleshooting Steps

1] No Accounting for COGS Recognition Transaction

Symptom:-COGS Recognition Transaction does not have accounting in MTA table. (costed_flag is NULL)

Explanation:-

If quantity or cost of the item is zero, then COGS Recognition transaction does not have any accounting.

According to the standard functionality,When the transaction value is zero no accounting will be created.COGS recognition is like redistributing expense across DCOGS and COGS. If there is no expense to be distributed at all (zero cost), creating zero dummy accounting entries among two expense accounts would be a waste and

hurting performance unnecessarily as well.So if the item is having zero cost then COGS journals will not be populated.

Use below queries for verification:

1.

Select * from cst_revenue_cogs_match_linesWhere cogs_om_line_id=&om_line_id;check: Column = Unit_cost

2.

Select * from cst_cogs_eventsWhere cogs_om_line_id=&om_line_id;

Here refer cogs lines (i.e., event_type = 3 ) quantity i.e., event_quantity.To get sales order line id use below query

Select trx_source_line_id "om_line_id" from mtl_material_transactionsWhere transaction_id=&transaction_id;

/* Use COGS Recognition or SO Issue transaction */

2] Subledger Period close Exception report

Symptom:-Subledger Period close exception report shows unprocessed COGS recognition events.

Explanation:-If COGS Recognition transaction has zero quantity or zero cost, MTA does not exists but XLA_events data exists. 

This issue is fixed in COGs code, but if ct. has older version then ct. has to apply datafix.Review Note 738529.1 for more detail

For root cause fix, apply latest patch on CSTRCMVB.pls file.

3] COGS Recognition Transaction with 0 quantity

Symptom:-Sales Order Line has non-zero quantity but COGS is showing zero quantity.

Explanation:-If RMA exists before COGS Recognition then COGS Recognition transaction quantity = Sales Order issue quantity - RMA quantity. 

Verify the data in CST_COGS_EVENTS table

Select * from cst_cogs_eventsWhere cogs_om_line_id= &om_line_id;

Note:-Event_type = 1 (Sales Order Issue)= 3 (COGs Recognition)= 2 & 6 (RMA)

4] RMA Accounting

Symptom:-RMA accounting hits COGS some times and hits DCOGS sometimes.

Explanation:-This depends on when RMA is created i.e., before COGS Recognition or after COGS Recognition.

If RMA is created before COGS Recognition then RMA hits DCOGS account.

If RMA is created after complete COGS Recognition then RMA hits COGS account.Partial COGS Recognition then RMA hits both COGS & DCOGs accounts based on COGs recognition percentage.

Refer toOracle Cost Manager User Guide - Revenue and COGS Matching chapter - Supported Business Scenarios 

Scenarios of DCOGS account:

Case 1:Transaction Type      Debit      Credit=================        =====   Sales Order Issue     DCOGS   INVCOGS Recognition      COGS    DCOGSDCOGS balance will be cleared after COGS Recognition.

Case 2:Transaction Type      Debit      Credit=================         =====   Sales Order Issue     DCOGS    INVRMA(Before COGS Rec.) INV     DCOGSDCOGS balance will be cleared after RMA.

Case 3:Transaction Type      Debit      Credit=================         =====   Sales Order Issue     DCOGS   INVCOGS Recognition      COGS    DCOGSRMA(After COGS Rec.)  INV     COGSDCOGS balance will be cleared after COGS Recognition.

Queries

select trx_source_line_id "rma_line_id" from mtl_material_transactionswhere transaction_id=&transaction_id;

/* Use RMA Receipt */

select reference_line_id "om_line_id"from oe_order_lines_allwhere line_id=&rma_line_id;

 

select * from cst_cogs_eventswhere cogs_om_line_id=&om_line_id;

Note:-If RMA is not referring to any Sales Order, then RMA accounting hits only COGS account.

5] Duplicate accounting

Symptom:-Duplicate accounting for COGS Recognition transactions.

Explanation:-This happens when Cost manager and Generate COGS Recognition events programs run in parallel.Issue has been fixed and latest patch is recommended for root cause fix.For old data, ct. has to do manual GL adjustments.

Queries-

SELECT 3/4*SUM(NVL(ln.accounted_dr,0)-NVL(ln.accounted_cr,0)) ,ln.accounting_class_code ,ln.code_Combination_idFROM(SELECT mmt.transaction_id ,COUNT(mta.inv_sub_ledger_id) ,SUM(mta.base_transaction_value)FROM apps.mtl_material_transactions mmt ,apps.mtl_transaction_accounts mtaWHERE mmt.organization_id = &org_idAND mmt.transaction_type_id = 10008AND mmt.transaction_date BETWEEN to_date('&from_date','DD-MM-YYYY') AND to_date('&to_date','DD-MM-YYYY') + .99999AND mmt.transaction_id = mta.transaction_idAND mta.accounting_line_type = 36AND mta.cost_element_id =1GROUP BY mmt.transaction_idHAVING COUNT(mta.inv_sub_ledger_id) > 1) list ,xla_transaction_entities_upg xte ,xla_events xe ,xla_ae_headers hr ,xla_ae_lines lnWHERE xte.ledger_id = &ledger_idAND xte.application_id = 707AND xte.entity_code = 'MTL_ACCOUNTING_EVENTS'AND NVL(xte.source_id_int_1, -9999) = list.transaction_idAND xe.application_id = 707AND xte.entity_id = xe.entity_idAND hr.application_id = 707AND ln.application_id = 707AND hr.event_id = xe.event_idAND hr.ledger_id = xte.ledger_idAND hr.ae_header_id = ln.ae_header_idGROUP BY ln.accounting_class_code ,ln.code_Combination_id;

Note:-Accounting is ducplicated 2 times in MTA and 4 times in XLA tables.

Also review <Doc ID 1103513.1> DUPLICATE COGS RECOGNITIONS TRANSACTIONS

6] DCOGS account is not zero

Symptom:-Amount exists in DCOGS.

Explanation:-Get the output of COGS queries and also output of COGS Revenue Matching Report.

Take sample Sales Order/Sales Order Line.Check whether COGS is not recognized. If COGS event/transaction is not created, please check whether revenue information exists in CRRL table or not.If CRRL data does not exist, verify revenue recognition. If not done, do revenue recognition and then run Collect Revenue Recognition Information & Generate COGS Recognition Events programs. If COGS event/transaction exists but still having balance then check whether COGS is recognized fully or not. Also verify whether cogs event/transaction is costed or not

7] COGS Revenue Matching Report

Symptom:-a. COGS Revenue Matching Report Performance issue.b. Displaying rows even though cogs & revenue are matching.c. Not displaying quantity correctly.d. RMA accounting does not have credit lines.

Explanation:-

Apply latest patch.

R12 = Patch 13437574:R12.BOM.A to update file to latest version CSTRCMVB.pls 120.37.12000000.51 or higher

12.1 = Patch 13948107:R12.BOM.C file version CSTRCMVB.pls 120.45.12000000.63 or higher

 

8. In order to recognize revenue for the Cost of Goods Sold and Deferred Cost of Goods Sold, the following steps need to be performed:

Run these AR steps:Run autoinvoice and generate the invoice transaction.Run Revenue Recognition Master Program and generate the AR revenue recognition

Then the remaining steps:

Record Order Management TransactionsCollect Revenue Recognition InformationGenerate COGS Recognition Events

----------------------A) Once Invoice is created,     Recognize the revenue in AR >    Navigate to : Accounts Receivables>Control>Run Revenue Recognition request

B) After recognizing the revenue, accept it.    Navigate to : Accounts Receivables>Control>Revenue Accounting>Enter reference number: SO (ie.SO Number)Manage Revenue>Schedule Revenue

C) Run a set of concurrent processes to record sales order and revenue recognition transactions and to create and cost COGS recognition transactions.    These COGS recognition transactions adjust deferred and earned COGS in an amount that synchronizes the % of earned COGS to earned revenue on sales    order shipment lines.

   1. Record Order Management Transactions: records new sales order transaction       activity such as shipments and RMA returns in Oracle Order Management.

   2. Collect Revenue Recognition Information: determines the percentage of recognized or earned revenue related to invoiced sales order shipment lines       in Oracle Receivables.

   3. Generate COGS Recognition Events: creates and costs COGS recognition events for new sales order shipments/returns and changes in revenue       recognition and credits for invoiced sales order shipment lines.

   4. When querying for COGS Recognition Transactions :          a. Navigate to Inventory > Transactions > Material Transactions          b. Select the 'Include Logical Transactions' checkbox in the Find Material Transactions Form when running your query and the query will return 3 transaction types:                    1) Sales Order Pick                    2) Sales Order Issue                    3) COGS Recognition          c. While on the Sales Order Issue transaction line, select the Distributions button.  Distributions are shown for Inventory Valuation and Deferred Cost of Goods Sold.          d. While on the COGS Recognition transaction line, select the Distributions button. Distributions are shown for Deferred COGS and COGS.   - Cost > View Transactions > Material Transactions

      -- Please ensure all the steps are performed and check to see whether COGS Recognition transactions are generated. If you forgot to run COGS Recognition processes and  INV and GL periods are closed,  the COGS Recognition would go to the next open period .

References

NOTE:1307906.1 - COGS Dataflow and Diagnostics [Video]

Attachments

DCOGS Flowchart.bmp (1.23 MB)

COGS Dataflow and Diagnostics [Video] [ID 1307906.1]

In this Document

Purpose

In this Document:

Troubleshooting Steps

Goal

Solution

1. COGS Data flow

2. DIAGNOSTICS

3. Video Recording for the COGS Workflow

References

Applies to:

Oracle Cost Management - Version 12.0.0 and laterInformation in this document applies to any platform.

Purpose

In this Document:

GoalSolution1. COGS Data Flow2. Diagnostics3. Video Recording for the COGS Workflow

References

Troubleshooting Steps

Goal

Create a Sales Order, Schedule Revenue and Recognize the COGS. Understand the Dataflow and tables affected for better troubleshooting Use the diagnostics and understand the relevance of various columns and

their values

Solution

1. COGS Data flow

Note:1. In the above and below flow, We have assumed that the Cost Manager has

picked up all uncosted Sales order issues and costed them (costed_flag in mtl_material_transactions should be NULL).2. If the Sales order issue transactions/ RMA Return transactions remain uncosted, then The Record Order Management Transactions concurrent program can be executed, which picks up these transactions and inserts rows in Cogs events and Cogs Revenue Matching Tables to enable remaining programs (Collect Revenue Recognition Information and Generate COGS Recognition) to complete. This process is not mandatory if the transactions are already costed.

Important columns affected:

A. After Sales Order Issue:

1.Cst_cogs_events.COGS_Percentage = '0'.2. (i) Cst_cogs_events.Mmt_Transaction_id will be the Transaction Id in Mtl_Material_Transactions Table for Sales Order Issue Transaction.    (ii) Cst_cogs_events.costed = Mtl_Material_Transactions.costed_flag will be NULL when the sales order transaction is costed3.Cst_cogs_events.Event Type = '1'[Event Type '1' signifies Sales Order Issue].4. In cst_revenue_cogs_match_lines Table, Deferred_COGS_Acct_id and COGS_Acct_id, Unit_cost and Original_shipped_Qty gets populated.

Note: Oe_order_lines_all.Invoice_Interface_Status_Code = 'Yes'.[Invoice_Interface_Status_Code 'Yes' signifies Standard Sales Order and Invoice_Interface_Status_Code 'Not_Eligible' signifies Ship Only Lines].

B. After Revenue Recognition and Revenue Accounting:

RA_CUST_TRX_LINE_GL_DIST_ALL.Account_Set_flag = 'N'. [ Account_Set_flag 'Y' signifies, Revenue recognition is not performed and Account_Set_flag 'N' signifies that Revenue recognition is run].

C. After Collect Revenue Recognition Information is run:

1.Cst_revenue_recognition_lines.Potentially_unmatched_flag = 'Y' 2.Cst_revenue_recognition_lines.Revenue_recognition_percent = '1' [Revenue Recognition percentage of 1 signifies 100%]

D. After Generate COGS Recognition is run:

1. Cst_cogs_events.COGS_Percentage = '1'[COGS Percentage '1' signifies 100%].

2.Cst_cogs_events.Mmt_Transaction_id will be the Transaction Id in Mtl_Material_Transactions Table for COGS Recognition Transaction.3.Cst_cogs_events.Event Type = '3'[Event Type '3' signifies COGS Recognition].4. Cst_revenue_recognition_lines.Potentially_unmatched_flag = 'Null' .

Accounting Impact:

A.After Sales Order Issue:

1. In Mtl_material_transactions Table, three lines will be populated.Sales order issue, staging (source) and Staging (Destination) respectively.2. In Mtl_transaction_accounts Table, the following is accounting impact:

Accounting Entries:-

Staging transactions:-Inventory Account (Destination) is debited and Inventory Account (Source) is credited.

Sales Order issue:-DCOGS Account is Debited and Inventory Account is Credited.Accounting Line Type '1' and '36' in mtl_transaction_accounts signifies 'Inventory Valuation' and 'DCOGS' respectively.

B.After Generate COGS Recognition is run:

1. In Mtl_material_transactions Table,one line will be populated for COGS Recognition.2. In Mtl_transaction_accounts Table, the following is accounting impact:

Accounting Entries:-

COGS Recognition:COGS Account is Debited and DCOGS Account is Credited.

Accounting Line Type '35' signifies 'COGS' in table mtl_transaction_accounts.

2. DIAGNOSTICS

COGSDIAG.sql

How to Use COGSDIAG.sql ----------------------------------------

1. Execute COGSDIAG.sql for any Sales Order you wish to troubleshoot using 'Run Script' command (or) run individual queries as per requirement.

2. The SQL returns rows for all tables related to COGS Recognition from OM, AR, Inventory and Costing.

3. View a Sample Output here - Sample Output

 

3. Video Recording for the COGS Workflow

o Creation of Sales Order

 Video - Creation of Sales Order (05:29) o Revenue Recognition and Accounting

Video -

Revenue Recognition (03:02)

COGS Recognition

 Video - COGS Recognition (03:37) 

You can also download the below Zip files if you are not able to view the videos/ video controls properly- Sales_Order.zip- Revenue_Recognition.zip- COGS.zip

References

NOTE:778.1 - Multimedia Content ReferenceNOTE:867912.1 - COGS and DCOGS WorkflowNOTE:1314335.1 - COGS/ Deferred COGS common problems

Attachments

COGS Recognition (565.69 KB)

COGS Recognition zipfile (566.81 KB)

COGS Diagnostics File (3.55 KB)

COGS_Workflow (90.02 KB)

Revenue Recognition from AR (613.67 KB)

Revenue Recognition zipfile (614.95 KB)

Creation of Sales Order - Demo (764.47 KB)

Sales Order zipfile (765.67 KB)

Sample output for COGSDIAG.sql for the SO (66488) in Video (530.95 KB)