Cognition, Emotions, And Networks in the Spanish 15M

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    Politics of the encounter:Cognition, emotions, andnetworks in the Spanish 15M

    Ignacia PerugorríaRutgers University, USA

    Benjamín TejerinaUniversity of the Basque Country UPV/EHU, Spain

    Abstract

    This article seeks to analyze the mobilizations that are currently taking place in Spain

    as a result of the multidimensional crisis unleashed in 2008. The authors study the

    ‘15M movement,’ or that of the Spanish indignados, by focusing on three analyticalaxes: the cognitive, emotional, and relational processes feeding the construction of

    a social movement identity. First, the article refers to the diagnostic, prognostic, andmotivational framing tasks performed by 15M participants to define the problematic

    situation and attribute blame, articulate a solution to the problem and devise strategiesto achieve that end, and motivate participants to sustain their engagement and remedythe situation. Second, the article concentrates on the emotions that were ‘mobilized’ by

    social movement organizations linked to the 15M (e.g. outrage or indignation), and thoseemotions that emerged spontaneously during the ‘encounters’ that took place in the

    public space: joy, efficacy, and empowerment. Finally, the article addresses the relationalaspects entailed in the process of identity construction, that is, the activation and de-activation of both ‘real’ and ‘imaginary’ ties between 15M members and previous and/

    or current political and social collectives within the ‘progressive field.’ In following thistriple objective, the article describes the process of identity-synchronization that hasallowed people with no previous political participation and with different and oftentimes

    opposing politico-ideological trajectories to feel part of the movement. The data comefrom 17 in-depth interviews and eight focus groups with key activists, ethnographic

    observations in camps and assemblies in both Bilbao and Madrid during the summer of

    Corresponding author:

    Ignacia Perugorría, Department of Sociology, Rutgers University, 26 Nichol Avenue, New Brunswick, NJ,

    08901-2882, USA.

    Email: [email protected]

    CSI0010.1177/0011392113479743Current SociologyPerugorríaand Tejerina2013

     Article

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    2011, and visual materials displayed in web pages and Facebook accounts associated to

    the 15M.

    Keywords15M, cognition, emotions, identity, indignados, networks, social movements, Spain

    IntroductionThe global scenario of social mobilization is rapidly mutating. Periods of relative calm

    and stability are being abruptly altered by moments of social effervescence that seem

    to be marking a point of fracture with previous decades. The year 2011 was particu-

    larly fruitful in witnessing a series of so-called ‘mobilizations of the indignant’ that

    sprawled like a raging tide around the world. Reports of these unprecedented global

     protests have portrayed citizens who articulate new kinds of alienation in a now glo- balized world dominated by finance capital, who declare feeling scapegoated by vari-

    ous combinations of socioeconomic crises, and who reject the increasing disparities

     between the rich and poor, the declining mobility of most, and the exclusion and expul-

    sion of many. These citizens repudiate, too, governments and politicians who are per-

    ceived as deceitful and corrupt, or negligent and inept, and who, in each and every

    case, are suspected of brazenly favoring the ‘top 1%’ while remaining astonishingly

    aloof from popular distress.

    Given its multiple sources and diverse manifestations, the task of assessing and diag-

    nosing this current cycle of protest is especially arduous (see Tejerina et al., in this issue).The realities of countries in Northern Africa or the Middle East show relevant nuances

    among themselves, and also profound differences with the state of affairs in western

    countries. However, as stated in the Introduction to this monograph issue, two broad

    mobilizational ‘threads’ can be analytically distinguished within the cycle. First, those

    mobilizations that have mainly demanded political reforms to initiate or deepen ongoing

     processes of democratization in the Arab world. Second, the massive displays of discon-

    tent regarding the erosion of the welfare state and the political mismanagement of the

    socioeconomic crisis in Southern Europe and also in the United States. Among the latter

    are the 15M mobilizations in Spain, the ‘ Indignate-vous’ protests in France, Italy andGreece, Occupy Wall Street, and other mobilizations spearheaded by young people and

    students in the United Kingdom, Belgium, and Israel.

    Among these mobilizations, however, the Spanish case is particularly significant.

    Since 15 May 2011, the ‘15M movement,’ as it came to be known for its inception date,

    or that of the Spanish indignados, as its participants were trivially labeled by the mass

    media, has served as a beacon for mobilizations in Europe, the Mediterranean area, and

    the United States. Transmitted through the most recent information and communication

    technologies both by passersby, individual participants and in a more systematic and

    strategic manner, by its World Extension Teams (WET), 15M mottoes, activities, and

    organizational traits were quickly broadcast to the world. The WET commission of

    Acampada Sol (the 15M camp in the Puerta del Sol Square, Madrid) was in fact set up

    during the first days of the movement with the explicit objective of disseminating and

    coordinating the indignados movement at the global level.

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    The inspirational character of the 15M alone would encourage social movement scholars

    to pay special attention to its study. If we however zoom in to analyze the movement’s char-

    acteristics and peculiarities, and if we zoom out to encompass the changes that have occurred

    in the Spanish political arena during the last few decades, and in particular since the incep-

    tion of the crisis, we find elements that give an additional patina of scientific attractivenessto this movement. In this article we analyze the 15M by focusing on three analytical axes:

    the cognitive, emotional, and relational processes feeding the construction of a social move-

    ment identity. First, we concentrate on the diagnostic, prognostic, and motivational framing

    tasks performed by 15M participants to define the problematic situation and attribute blame,

    articulate a solution to the problem and devise strategies to achieve that end, and, finally,

    motivate participants to sustain their engagement and remediate the situation. Second, we

    concentrate on the emotions that were ‘mobilized’ by social movement organizations linked

    to the 15M (e.g. outrage or indignation), and those positive emotions that emerged spontane-

    ously during the encounters that took place in the public space. Finally, we will address therelational aspects entailed in the process of identity construction, that is, the activation and

    de-activation of both real and imaginary ties between 15M members and previous and/or

    current political and social collectives within the ‘progressive field.’

    In following this triple objective, this article describes the process of identity-syn-

    chronization that has allowed people with no previous political participation and with differ-

    ent and oftentimes opposing politico-ideological trajectories to feel part of the 15M. We

    argue that portraying the movement as a ‘ superhero against injustices’, and as a social

    movement of ‘ persons’ concerned with ‘common problems’ has strategically blurred poten-

    tially alienating axes of fracture and dissent amid a highly heterogeneous base. In addition,we contend that ‘ sharing ’ and ‘being together ’, both online and offline, has been part of the

    solution to the problematic situation. Based on a territorialized way of doing politics from-

    the-bottom-up through the occupation of the public space, and a disembodied political

     praxis mediated by the possibilities and constraints offered by the Internet and online social

    networks, 15M participants have been able to universalize their personal experiences,

    understandings, and emotions related to the crisis and the actors responsible for it. They

    have also been able to acquire or regain a sense of joy, efficacy, and empowerment, not just

    of anger and indignation. This politics of the encounter (Merrifield 2011) performed by 15M

    members has also allowed them to depart from ‘old-time politics’ by temporarily experienc-ing (not just imagining) the utopia of ‘doing real democracy now’, that is, engaging in ‘com-

    mon matters’ in an inclusive, horizontal, non-violent, and participatory fashion.

    Before delving into the analysis of the 15M we offer a description of the sociohistori-

    cal context, and the cycle of protest amid which the movement emerged. Data come from

    17 in-depth interviews and eight focus groups with key activists, ethnographic observa-

    tions in camps (acampadas) and assemblies in Bilbao and Madrid during the summer of

    2011, and web pages and Facebook accounts associated to the 15M.

    Context of emergence of the 15M movement:Multidimensional crisis and cycle of protest

    By late 2007, Spain was blossoming: it had a public account surplus of more than 2%

    of its GDP, and the economy was growing by 3.5%. Just one year later, the surplus had

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     become deficit, growth had fallen to less than 1%, and the Spanish economy was offi-

    cially entering recession. Although the economic decline was related to a worldwide

    financial crisis, it also responded to identifiable domestic facts: the bursting of a dec-

    ade-long real estate bubble, and the implosion of the associated lending market.

    Following the lead of other developed countries, the Spanish government rapidly cre-ated a €99 billion bail-out fund and began to rescue vulnerable banks. Moreover, in an

    attempt to weather the socioeconomic effects of the financial storm, the government

    adopted an economic stimulus plan including an €8 billion investment in infrastructure,

    the extension of jobless subsidies to the long-term unemployed, and a €2500 ‘Baby

    Check’ for each newborn child.

    Despite these measures, the recession ravaged most Spaniards, with a particularly

    severe impact on the young. Unemployment rates soared to more than 40% for 20- to

    24-year-olds – the highest for younger populations in the European Union, and about

    twice the already alarming Spanish average for all ages. Those with jobs, however,were not much better off; despite having one or more university degrees, many of them

    were caught in a system of temporary contracts, and poorly paid, low-status jobs unre-

    lated to the occupations they had been trained for. As such, the Spanish young were

    forced to relinquish a key trait of adulthood, independence; in late 2011, almost 70%

    of the 18- to 29-year-olds still lived with their parents. This delayed independence was,

    in addition, putting further pressure on already tight family budgets and overburdened

    support networks.

    After initially denying the Spanish economy was in trouble, in May 2010 President

    Rodríguez Zapatero announced a slew of adjustment policies. The pack included wagecuts for civil servants, the end of the ‘Baby Check,’ and the freezing of pension increases.

    As talks about Greece’s potential economic bailout began to intensify, attention turned

    on Spain amid worries over its public deficit (60% of its GDP). As a result, the govern-

    ment continued to pass austerity measures, combining them with a considerable rise in

    value added tax. In addition, a labor market reform was approved in September. Presented

    as a necessary means towards reducing joblessness, the reform actually made it easier

    and cheaper for employers to hire and fire workers. In late September 2010 trade unions

    called for the first general strike in a decade to protest against the measure; however,

    despite the bleak state of affairs the mobilization’s impact was almost negligible. InJanuary 2011, the government passed a pension reform raising the retirement age from

    65 to 67 and thus hindering the ‘replenishing’ of labor posts. This time, surprisingly or

    not, the unions were on board.

    In March 2011 university students joined the tide of mobilizations and called for a

    general strike. Thousands of students marched throughout the country in protest against

    the unemployment rate, labor precariousness, the rise in tuition fees, the Bologna Plan,

    and budget cuts in education. A few days later, the platform Youth Without Future

    (Juventud Sin Futuro) organized a demonstration against the economic crisis and the

     bipartisan ‘PP–PSOE partitocracy’ (see Abbreviations section). The slogan was:

    ‘ Homeless, jobless, pensionless, fearless’ (‘Sin casa, sin curro, sin pensión, sin miedo’).

    The long-standing repudiation of the government’s socioeconomic and educational poli-

    cies was soon to be combined with a novel factor: the rage triggered by a measure that

    intended to suffocate the ‘free culture’ of the Internet. In early February 2011, the

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    Internet-based initiative #donotvoteforthem (#nolesvotes) called to withdraw votes from

    the political parties that had approved the so-called Sinde Law (PP, PSOE, and CiU; see

    Abbreviations section) in the following municipal and regional elections. This ‘anti-

     piracy bill’ aimed at shutting down previously legal websites that enabled the free down-

    load of music and film and thus violated copyright laws. The bill was strongly opposed by the Internet collective known as Anonymous, and also by a myriad of bloggers, jour-

    nalists, and tech professionals.

    Spain’s domestic restlessness did not, however, ‘act’ alone; it was boosted by a

    chain of international factors. Among them were the Arab Spring mobilizations for

     political reforms and civil liberties, Iceland’s ‘silent revolution’ against neoliberal

    adjustment policies, and the mobilizations of the Portuguese ‘Desperate Generation’

    (see Baumgarten, this issue). The disclosure of WikiLeaks documents showing Spanish

    government officials to be less than forthright, and Stéphane Hessel’s book Time for

    Outrage! ( Indignez-vous!) also collaborated in inflaming Spanish passions. Seemingly,there was not a single or final straw breaking the camel’s back; this conjuncture of

    uncoordinated domestic and international events worked in a synergic fashion, prompt-

    ing a collective outburst of indignation. In this combustible context, the call issued by

    the digital platform Real Democracy Now! (DRY, ¡Democracia Real Ya!) to take to the

    streets was ‘just’ the spark that ignited the so-called ‘indignado’ mobilizations.

    Using Twitter and Facebook, DRY incited ‘the unemployed, the poorly paid, the sub-

    contractors, the precarious, the young people …’ to take to the Spanish streets on 15

    May, the week prior to regional and municipal elections. The protest was called under the

    slogan ‘We are not commodities in the hands of politicians and bankers .’ Despite beingsilenced by the corporate media channels, hundreds of thousands of people took to the

    streets in 50 Spanish cities; small supporting demonstrations were also organized in

    Dublin, Amsterdam, Istanbul, Bologna, Paris, London, and Lisbon. Coherently with the

    ‘They don’t represent us’ (‘ No nos representan’) slogan, the demonstrations were char-

    acterized by the absence of partisan or trade union flags and placards.

    Triggered by the political and police mismanagement of the May 15 mobilization, in

    the following evenings the calling for ‘Real Democracy Now’ quickly gave way to an

    ‘Occupy the Square’ (‘Toma la plaza’) movement. Despite the explicit restrictions made

     by the electoral bodies and the constant threat of evictions, the camps held the squares inseveral Spanish cities until mid-July; these occupations constituted the movement’s most

    evident act of civil disobedience. Campers rapidly equipped themselves with organizing

    commissions, thematic working groups, and assemblies. The commissions dealt with the

    day-to-day functioning of the camps; they concentrated on issues such as cleaning, infra-

    structure, first aid, nutrition, respect, action (performances and civil disobedience activi-

    ties), extension (art and placard-painting), and communication. The working groups,

    instead, focused on themes such as the economy, sustainability, short-term and long-term

     politics, international liaisons, etc.

    Finally, the camps held their own assemblies, and also general assemblies that gath-

    ered campers and non-camping participants. When the camps could no longer be held in

    mid-June, they gave rise and passed the torch to decentralized assemblies in small town

    and villages, and neighborhoods within large cities. This movement towards ‘the local’

    was characterized by a steep decrease in the number of participants but, paradoxically, it

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    was also accompanied by an internationalization of the protest. The 15M movement was

    almost instantly copied around the globe; the development and online diffusion of manu-

    als, tutorials, and manifestos allowed for the viral and forthwith replication of its experi-

    ences. In addition, 15M activists began to coordinate efforts at the international level,

     particularly for the organization of Global Action Days. On 15 October 2011, 951 citiesin 82 countries witnessed a global non-violent protest guided by the slogan ‘United for

     global change’ against capitalism and austerity measures. The second Global Day of

    Action was 12 May 2012, organized by the Occupy movements (see Tejerina et al., this

    issue) around the world.

    Despite these massive popular mobilizations, Mariano Rajoy’s right-wing People’s

    Party (PP) won a landslide victory in both the May (municipal and regional) and

     November (general) 2011 elections. As voters punished the outgoing Socialist govern-

    ment for the worst economic crisis in generations and the European Union’s highest

     jobless rate, Rajoy declared that the public deficit for 2011 would come in at 8% ofSpain’s GDP, and that the government would be forced to pass new austerity measures.

    On December 30 the President announced a cut in the following year’s public spending

     by €8.9 billion.

    A ‘superhero against injustices’

    Previous studies (Freidin and Perugorría, 2007) have pointed to the difficulties involved

    in forging collective identities amid social movements composed of ‘publics’ (Mische,

    2005, 2008), that is, of interstitial activist forums where participants build relations and pursue joint actions through the equalization and synchronization of multiple identities.1 

    Figure 1 shows a ‘conceptual map of Acampada Sol’ elaborated by the hacker and 15M

    member Marga Padilla. Conceived as what the author has called ‘an individual contribu-

    tion to the movement based on her specific know-how,’ the map turned into an interactive

    and collective ‘product’ after it was posted in various web pages, and 15M members

    circulated it in different digital networks and even posted it in the Puerta del Sol camp.

    In a matter of weeks, the map received hundreds of comments expressing praise, making

    suggestions, and posing critiques that were incorporated by Marga in three ensuing ver-

    sions. Although the map is intended to ‘depict ’ Sol’s camp, we use it here to delve into the process of collective identity construction that is being performed within the 15M. As

    Padilla puts it, ‘This conceptual map … is only a help to depict what cannot be repre-

     sented. It is a humble, unfinished map, precarious at its core. And needed all the same …’

    We understand collective identity as an interactive and shared definition produced by

    a number of individuals, concerning the orientations of their action, and the field of

    opportunities and constraints in which such action is to take place (Melucci, 1995, 1996).

    That understanding usually involves a definition of the problematic situation and an

    attribution of blame (diagnostic framing ), the articulation of a solution to the problem

    and devising strategies to achieve that end ( prognostic framing ), and a ‘call to arms’ or a

    fundamental rationale to engage in collective actions tending to remedy the situation

    (motivational framing ) (Benford and Snow, 2000). Collective identities should be understood

    as a process, that is, as something constructed and negotiated in a dialectical interaction

    with historical events and networks of groups and individuals (Melucci, 1995).

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    As mentioned earlier, the 15M demonstration was the spark that ignited the camps

    and ensuing mobilizations. Although ‘ DRY decoupled from the camp,’ according to

    Padilla’s conceptual map ‘there is continuity in the message.’ The placards designed by

    DRY for the 15 May march (see Figure 2) help us understand what that message was

    about: political corruption, capitalist greed, vital (not only labor) precariousness, andspecial ‘treats’ awarded by the Spanish government to banks and the exceptionally

    wealthy while ‘common people’ suffer adjustment measures and the curtailment of their

    social rights. This diagnostic framing exemplifies what Gamson (1995) denominates

    an injustice frame, that is, an interpretive scheme that characterizes the actions of an

    Figure 1.  Conceptual map of Acampada Sol (v.3), elaborated by Marga Padilla.Note: Linguistic errors in the original.

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    authority system as unjust and legitimates disobedience (Snow et al., 1997). As stated in

    the 15M manifesto How to Cook a Non-violent Revolution: ‘We don’t understand why we

    need to pay the bills of a crisis whose authors continue to enjoy record benefits. We are

     fed up with injustices.’ In words of a 15M member, ‘The 15M has turned into a collective

     superhero that goes wherever there is an injustice’ (interview with Zulo). This fram-

    ing of injustice provided a common language in which activists from different move-

    ments, and persons with no previous political participation, could communicate and find

    common ground.

    However, the 15M did not ‘just’ emerge to denounce this injustice, or to accomplish

    a ‘cathartic’ mission aiming to soothe the anguish and distress deriving from the effects

    of the crisis. Social movements spring up to alleviate or alter situations that activists

    identify as problematic; their direct action therefore depends on the identification of the

    Because company

     benefits are now

    the cause of 

    layoffs.

    Because the current

    electoral law benefits

     big parties, those that

    are indicted in more

    than 700 corruption

    trials.

    Because when you no

    longer have a job, your 

     parents no longer have

    a pension, the price of 

    mortgages goes up,

    and they take away

    your home, you will

    still be owing money

    to the bank.

    Because you

    will not have a

     pension unless

    you have 35

    continuous years

    of work.

    Becuase the

    minimum salary

    of a congressman

    is €3996.

    Because

    almost 50% of 

    the Spanish

    youth are

    unemployed.

    Because you pay

    taxes, and ‘big

    fortunes’ fly their 

    money to tax

    havens.

    Because while

    they trim your 

    social rights,

     banks get

     public (state) aid.

    Because the five

    largest Spanish

     banks obtained

     benefits of€14

    million in 2010.

    Because our 

     politicians rule for 

    the markets, and

    not for the

    citizenry.

    Because we are not commodities in

    the hands of politicians and bankers

    Figure 2.  Real Democracy Now! placards for the May 15, 2011 demonstration.

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    sources of the problem, and relies on boundary and adversarial framing  (Benford and

    Snow, 2000). Marga Padilla’s conceptual map allows us to reconstruct the identity work

    through which 15M participants have crafted a ‘we,’ and a ‘them’ (Aminzade and

    McAdam, 2001; Diani, 2003). The ‘them’ has included those antagonists identified as

    responsible for the situation of injustice: mainly thieving and swindling bankers and cor-rupt politicians. According to the map (see Figure 1), 15M members are ‘united by their

    discomfort ’ towards these actors; these are the enemies  against whom their collective

    action has been directed:

    We can vote, but we don’t have a voice, and we are frustrated by the politicians’ lack of will to

    develop mechanisms of direct participation in decision-making processes. Mechanisms that

    would put an end to corruption and to the lack of transparency in politics and public institutions,

    and that would place the citizen before the markets and other private interests. (15M manifesto

    ‘ How to Cook a Non-violent Revolution’)

    Indignant, but also joyful and empowered

    The formation of a collective actor, however, does not only involve cognitive agreements

    and negotiations – such as those entailed in the framing tasks addressed in the previous

    section – but also demands affective or emotional investments. Passion and emotions, as

    much as ideology and interests, push people to mobilize and act together (Goodwin

    et al., 2001). Having diagnosed the problematic situation, and identified its sources and

    those responsible for the injustice, DRY encouraged  persons to put an end to cynicism

    and apathy. It called Spaniards to feel, and to act; its slogans read ‘Occupy the street ’

    (‘Toma la calle’) and ‘ Be outraged !’ (‘¡Indígnate!’). Borrowing from Stéphane Hessel’s

    viral manuscript, DRY strategically ‘mobilized’ the emotion of indignation to motivate

    and then broaden participation. In doing this, it turned this emotion into the stepping

    stone for the construction of the movement’s collective identity.

    Several 15M members have concurred with Zygmunt Bauman’s controversial state-

    ment: ‘The 15M is an emotional movement ’ (interview with Javier de la Cueva). However,

    in their view, emotions and cognition are not mutually exclusive, but mutually

    invigorating:

    A friend of mine said during the first days of the camp: ‘There is no cynicism here. Everybody

    believes in what she/he is doing ’. … Maybe that’s what Zygmunt Bauman meant when he said

    the 15M was, above all, emotion. … We are alive, and we are together! There is a change of

    atmosphere [clima], and that has a very strong emotional intensity. And you can sense that in

    the bodies, in the faces. … But I wouldn’t say that it is just an emotional movement and that

    there is no thinking involved. There is thought in emotions, and we are thinking a lot. (Interview

    with Amador Fernández-Savater)

    ‘The 15M is an emotional movement ,’ but outrage was not the sole emotion pushing the

    15M forward. Once the uprising was in motion, and people were taking to the streets and

    occupying squares, indignation would be replaced, or at least complemented, by collec-

    tive enthusiasm and joy. As a 15M member put it, ‘The feeling during the 15M demon-

     stration was of happiness’ (interview with Leila Nachawati). Or, ‘[the 15M] is a cry

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    coming from a society that is tired, fed up. It ’ s been a cry, but a smiling one’ (interview

    with Julio Albarrán). Once they were in action, 15M members also felt empowered:

    [With the 15M] We have moved from powerlessness to power, from isolation and competition

    to being together, to discovering the other as an accomplice and no longer as an obstacle, fromcynicism to ‘we can change things’ and we can be protagonists of that change. That generates

    a very strong emotion. (Interview with Amador Fernández-Savater)

    In the early stages of the 15M, reflex emotions such as outrage and anger, but also fear,

    anxiety, and uncertainty, were readily ‘available’ among Spaniards, and were ‘managed

    organizationally’ by DRY members (Goodwin et al., 2004). When afraid or outraged

    about something, people may be more likely to join a movement that aims to do some-

    thing about the perceived source of that indignation and fear, especially when these emo-

    tions are collectively shared, as was the case of the 15M. However, these reflectiveemotions were later spontaneously intertwined with affective emotions (e.g. joy, pride,

    efficacy, empowerment) connected to positive commitments to people, ideas, and places.

    By creating bonds that underlie the rational core of self-interest, these affective emotions

    can engender trust and solidarity, and thus form a solid basis for collective identity and

    more persistent engagement with the movement.

    A social movement of  persons

    But, who are the 15M members after all? Or, more specifically, how do 15M members perceive and ‘present’ themselves? As mentioned earlier, the boundary framing per-

    formed by 15M participants has identified both a ‘them’ against whom collective action

    has been directed, but also a ‘we’ bound by bonds of trust and affection. We argue that

    this ‘we’ has been synthesized in the term persons; ‘persons’ – not ‘people’ – are at the

    heart of the process of collective identity construction being conducted within the 15M.

    Most 15M members do not portray themselves as activists or militants. In their view-

     point, these terms are associated to the ‘old way of doing politics’  (‘la vieja política’),

     based on ideological or partisan affiliations. 15M members reject these ‘acronyms and

     flags, because they divide’ (interview with Miguel Arana). In turn, they think of them-

    selves as members of a community of   persons; they thus encouraged the development of

    individual messages and personalized hand-made placards. The centrality of the term

     person can also be observed in the banners utilized during the 14 October 2011 world

    demonstration for global change (see Figure 3), and appreciated in this interviewee’s

     portrayal of the 15M:

    A movement whose protagonists were not militants, that doesn’t have a codified vocabulary of

     protest, that was very inclusive, that wasn’t just talking about the Left, that didn’t speak about

    revolution in a classical sense … that tries to have everybody, anybody, do politics. … Some

    militant friends used to tell me ‘they are talking about “persons,” and that is not a politicalconcept .’ I, on the contrary, saw the power associated to talking about persons: we are all

     persons, and talking about persons and persons’ problems we can be together, and start talking.

    (Interview with Amador Fernández-Savater)

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    Figure 3.  Banners utilized in the occupy demonstrations that took place all over the world on

    15 October 2011.Note: The placard reads: ‘15 October. Stop the cuts. Rescue persons now !!! United for global change. Take to thestreet. 6 p.m. Paseo del Parque, in front of the Town Hall .’

    Note: The placard reads: ‘15 October. #World revolution. An ethical revolution, a change of course, is needed. Thissystem treats human beings as numbers and not as persons. Together we can change it .’

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    12  Current Sociology 0(0)

    As with injustice frames, talking about  persons allowed both people with no previous

     political participation and those with different militant trajectories to feel part of the

    same collective. This term ‘ synchronized ’ (Mische, 2005) different and probably oppos-

    ing political ideologies; it also blurred other potentially alienating axes of dissent: gen-

    der, class, religious, and political cleavages along the lines of the Left-Right and Spanishunionism-peripheral nationalism divides (for an analysis of the effect of political cleav-

    ages on passive support and active engagement in the 15M, see Perugorría et al.,). The

    ‘We are the 99 percent ’ slogan issued by Occupy Wall Street activists and immediately

    appropriated by the 15M, synthesized this principle of ‘inclusiveness’ in a brilliant fash-

    ion. So did the ‘United by common sense’ (‘Unidos por el sentido común’) slogan that

    could be seen in banners all across Spain:

    We are bringing up the fact that we are the 99 percent, that what unites us are problems and

    ways of thinking that are common to many people, in a very transversal way. … All thesethings can be common to many different people, people who do not have a clear identity. We

    need to start thinking over the basis of common problems, in lieu of identities. [15M ’ s]

     Inclusiveness has to do with this: it is a movement that is based on problems, and not on

    identities. We want to begin with concrete problems, not with ideologies. We will arrive at that,

    or not, eventually. Concrete problems having to do with real life, with everybody’ s life; this

    way the movement will become real, will have to do with the lives we lead and not with

    lucubrations about the world that then do not bear any relation to practices, to life. (Interview

    with Amador Fernández-Savater)

    Having ‘ problems’ instead of ‘ideologies’ or ‘identities’ as a point of departure marked a path of inclusiveness for the 15M since its inception. But these ‘transversal ’ problems

    were not limited to the ‘crisis train,’ and weren’t just collective; they also had individual

    manifestations, and both levels seem to be intertwined in the perspective of 15M mem-

     bers. According to Marga Padilla’s map (see Figure 1), the ‘we’ is integrated by persons

    who feel ‘discomfort with their personal lives’ for ‘doing what they don’t want to do,

    abiding by rules they don’t want to follow, and working at jobs they dislike.’ As we show

     below, collective involvement has provided mitigation to this individual distress for 15M

    members.

    At the collective level, in turn, the ‘we’ is associated to traditional social movements(e.g. labor organizations), new social movements (e.g. feminism, indigenous move-

    ments, squatter movements), and, using an interviewee’s terminology, ‘ social move-

    ments that are not movements’ of diverse kinds (e.g. H for Housing, Anonymous,

    #donotvoteforthem, Youth Without Future). We can also observe ‘events’ (e.g. May ’68

    and Argentina 2001) and even books or manifestos (e.g.  Indignez-vous!, Reacciona).

    The ‘things that happened before’ section of Padilla’s conceptual map can be inter-

     preted as a social movement genealogy composed of both international and domestic

     progenitors, of remote, more recent, and even contemporary ancestry (Zerubavel, 2012).

    The real and ‘imaginary’ ties linking the 15M to these actors within what could be

    called the ‘progressive field’ refer to the relational dimension of identity construction

     processes (Melucci, 1995). This genealogy can be thought of, too, as a ‘narrative of

     becoming’ (Polletta, 1998).

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    Perugorría and Tejerina 13

    Politics of the encounter 

    As we mentioned earlier, collective involvement in the 15M has provided relief to peo-

     ple’s individual distress. According to Padilla’s conceptual map (see Figure 1), Acampada

    Sol is ‘made of people who want to be and live together ’ to combat their ‘discomfort withtheir personal lives.’ In the words of an interviewee, ‘With 15M we have recovered that

     part of “person who is willing to share,” a part we had long forgotten’ (interview with

    Carolina García). In a previous section we showed that ‘ sharing ’ or ‘being together ’ gave

    15M participants a sense of empowerment, efficacy, and joy. This encounter (Merrifield,

    2011) has motivated participants to get involved in the 15M, and to sustain their engage-

    ment even in times of declining activity. This encounter is also at the core of the prognos-

    tic framing performed by 15M members (Freidin and Perugorría, 2007); it is seen as a

    first step in the bumpy and sinuous road towards finding a solution to the multidimen-

    sional crisis (Benford and Snow, 2000). Nonetheless, 15M members do not ‘just’ want to be together; the movement is not a

    ‘ludic rendezvous.’ They see themselves as ‘ self-convened ’ persons that ‘occupy the

     square’ ‘to do real democracy now.’ As Padilla’s map shows, democracy is associated to

    ‘using words, not violence,’ and to a ‘ friendly atmosphere’ promoted by the act of ‘listen-

    ing and respect .’ It is also tied to ‘engaging with common matters,’ with problems that

    affect society as a whole. Real democracy is achieved with ‘collective intelligence,’

    described as ‘heterogeneous and inclusive,’ ‘intergenerational ,’ and ‘unrepresentable’ –

    that is, avoiding ‘acronyms and flags because they divide.’ As mentioned before, one of

    the outcomes of this from-the-bottom-up democratic praxis is collective enthusiasm. So

    is the ‘ growing support ’ in other cities and countries, which in turn ‘ gives strength to’

    Acampada Sol and the movement at large.

    As can be observed in Padilla’s map, real democracy is accomplished (or ‘done’) in

    two different ways:  presentially, in camps, assemblies, thematic working groups, and

    commissions, and in a disembodied   and deterritorialized   fashion through the use of

    online media. The 15M manifesto ‘ How to Cook a Non-violent Revolution’ (2011)

    explicitly alludes to this double embeddedness of collective action:

    We recovered and utilize the public space: we occupied the squares and the streets of our cities

    to meet and work in a collective, open and visible way. We inform and invite every citizen to participate. We debate problems, look for solutions and organize actions and mobilizations.

    Our digital networks and tools are open: all the information is available on the Internet, in the

     streets and in the squares. (15M manifesto ‘ How to Cook a Non-violent Revolution’)

    The 15M encounter  thus combines online activism with more ‘traditional’ forms of mili-

    tancy. On the one hand, it embraces the digital age sociability, where ‘everybody is get-

    ting together’ in social media and can ‘organize without organizations’ in order to ‘change

    the world without taking power’ (Holloway, 2002). This form of activism is inspired by

    the idea that grassroots organizing no longer needs an organizer, a mediator; it followsthe ‘do-it-yourself-with-others’ spirit. On the other hand, the 15M is based on traditional

    repertoires: camps, assemblies, and demonstrations are characterized by the physicality

    of bodies being present in a spatial meeting place (Gladwell, 2010). 15M members create

    group commonality through face-to-face, ‘strong-tie’ offline activism, but also through

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    online ‘weak-tie’ association. Their territorialized  way of doing politics from-the-bottom-

    up through the occupation of the public space, and the disembodied  political praxis medi-

    ated by the possibilities and constraints offered by the Internet and online social networks

    seem to be complementary, and not mutually exclusive. The two flanks strengthen one

    another; adding speed, a new dimension (Merrifield, 2011). We contend that this mutualreinforcement is facilitated by the structural affinity of their methods: assemblies and

    online networks are both characterized by direct participation, horizontality, and open

    deliberation.

    Conclusions

    The 15M movement counts on different organizational precursors in the process of social

    mobilization (Youth Without Future), and in the articulation of forms of online (#donot-

    voteforthem) or hybrid (online–offline) protests (Malestar.org). As we have pointed out,the movement has its immediate origin in the profound discontent regarding the erosion

    of the welfare state, and the political mismanagement of the socioeconomic crisis. The

     plural composition of the indignados  reflects the overwhelming rejection of the most

    negative consequences of the processes of globalization and neoliberal adjustment: the

    increased levels of social inequality, and the precariousness of the life conditions of

     broad swathes of society, especially, but not exclusively, the young. In addition, the 15M

    movement transfers to the public sphere a long-term discontent with the functioning of

    the Spanish democracy, and persistent demands for accountability in the administration

    of public affairs and the prosecution of political corruption. In the perception of 15Mmembers, this situation and this authority system are defined as ‘unjust,’ and it is pre-

    cisely this injustice frame that has legitimated its disobedience.

    Several members agreed with the statement that the 15M is an emotional movement.

    The emotion of outrage or indignation constituted a central stepping-stone for the con-

    struction of a collective identity in the beginnings of the movement. However, once the

    uprising was in motion, indignation was overtaken by collective enthusiasm and joy

    derived from the experience of ‘being together ’.

    Although 15M members have tried to build on ‘common problems’ in lieu of available

    identities, they have nonetheless performed prognostic, diagnostic, and motivationalframing tasks that have begun to craft and shape their own novel collective identity.

    Their boundary and adversarial framing has demarcated a ‘them’ against which collec-

    tive action has been directed: mainly thieving and swindling bankers and corrupt politi-

    cians. It has also forged a ‘we,’ composed of ‘ persons’ – not ‘people,’ not ‘militants’

     – united by their discomfort towards these actors, but also towards the labels and meth-

    ods coming from ‘old-time politics.’ Talking about ‘ persons’ allowed both people with

    no previous political participation and with different militant trajectories to feel part of

    the 15M; it synchronized  different and probably opposing political ideologies and blurred

    other potentially alienating axes of dissent.

    15M members have also crafted a narrative of becoming; that ‘we’ has a present and

    a future, but also has a traceable past. This narrative draws on the relational dimension of

    identity construction processes, and is depicted as a social movement genealogy tying

    the 15M to both international and domestic ‘progenitors.’ The ties – real and imaginary

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    Perugorría and Tejerina 15

     – composing this ‘family tree’ link the movement to recent and also far-removed strug-

    gles, traditional and new social movements, and even ‘ social movements that are not

    movements’ – to use an interviewee’s expression – that belong to what might be denomi-

    nated the ‘progressive field.’ In addition, 15M members have provided their narrative of

     becoming with an individual dimension. 15M members are persons who used to feel adiscomfort with their individual lives, and who now want to ‘be and live together ’ in a

    friendly atmosphere. The ‘progressive’ genealogy crafted by 15M members could even-

    tually come into conflict with the all-synchronizing portrayal of the 15M as a social

    movement of persons, and cause the disaffection of participants who do not sympathize

    with this ideology.

    ‘ Being together ’ has allowed 15M participants to universalize their personal experiences,

    understandings, and emotions, and has given them a sense of joy, empowerment, and effi-

    cacy. ‘Sharing ’ is thus at the core of the prognostic framing performed by 15M members to

    solve the problematic situation, and at the heart of the motivation drawing them to getinvolved and sustain participation. This  politics of the encounter  has been facilitated and

     boosted by a mutually reinforcing offline, ‘strong-tie’ activism and online, ‘weak-tie’ asso-

    ciation, both based on an open, horizontal, and participatory philosophy. In the words of

    Merrifield (2011), squares and digital media have provided a scenario for an illicit rendez-

    vous of human bonding and solidarity, a material, virtual, and emotional topography in

    which something disrupts and intervenes in the previous paralysis. Nonetheless, 15M mem-

     bers do not ‘just’ want to be together; they gather to ‘do,’ to do ‘real democracy,’ interpreted

    and enacted as an engagement in ‘common matters,’ an involvement thought of as inclusive,

    non-violent, and necessarily direct or unrepresentable. In their ‘political encounters’ 15Mmembers begin to materialize, and experience in their everyday lives, what until then seemed

    an utopia confined to representative political institutions.

    Our study of the Spanish 15M reveals the need to build a bridge across the internal

     boundaries of cultural or constructivist approaches to the study of contemporary social

    movements, particularly of those integrating the 2011–2012 protest cycle (see Tejerina

    et al., in this issue). Our findings show that cognitive, emotional, and relational aspects

    are unmistakably interwoven into a complex and fascinating fabric: the collective iden-

    tity that is being crafted by the 15M movement. An in-depth and holistic understanding

    of this intricate process can only rest on the simultaneous analysis of this triad of under-lying fibers.

    Abbreviations

    DRY: Real Democracy Now! (¡Democracia Real Ya!).

    CiU: Convergence and Union (Convergència i Unió), center-right electoral coalition

    in Catalonia, Spain. It is technically a federation of two constituent parties, the larger

    Democratic Convergence of Catalonia (CDC) and its smaller counterpart, the Demo-

    cratic Union of Catalonia (UDC). It is led by Artur Mas, the current president of the

    Catalan Government.

    PSOE: Spanish Socialist Workers’ Party (Partido Socialista Obrero de España),

    center-left political party in Spain.

    PP: People’s Party (Partido Popular), right-wing political party in Spain.

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    Data sources

    Interviews with Julio Albarrán, Miguel Arana, Javier de la Cueva, Amador Fernán-

    dez-Savater, Carolina García, Leila Nachawati, and Zulo, conducted by Stéphane M

    Grueso, Patricia Horrillo, and Pablo Soto during 2011 and 2012 for the project 15M.cc, available at: http://15M.cc.

    The remaining interviews and eight focus groups also analyzed in this article form

     part of the study ‘Political Representations and 15M Movement’ (‘Representaciones

     políticas y movimiento 15-M,’ No. 2921), conducted by the Centro de Estudios So-

    ciológicos in June 2011. Available at: www.cis.es/cis/opencm/EN/1_encuestas/estu-

    dios/ver.jsp?estudio=12664.

    ‘Conceptual map Acampada Sol v.3’ elaborated by Marga Padilla, available at:

    www.15m.cc/2011/09/metodologia-de-trabajo.html.

    Manifesto ‘Cómo cocinar una revolución no violenta’ (‘ How to Cook a Non-violent

     Revolution’), available at: takethesquare.net/es/2011/08/18/como-cocinar-una-

    revolucion-no-violenta/ (accessed 20 January 2012).

    Acknowledgements

    Previous versions of this article were presented at the ISA International Conference ‘From

    Social to Political: New Forms of Mobilization and Democratization’ (Bilbao, 9–10 February

    2012) and at the ESA International Conference ‘The Debt Crisis in the Eurozone: Social

    Impacts’ (Lesvos, 13–14 September 2012).

    The authors would like to thank the participants in these meetings for their critiques and

    suggestions.

    Funding

    This work was supported by the Department of Education, Universities, and Research of the Basque

    government (Research Group IT382-10), and by the Spanish Ministry of Economy and Competitiveness

    through the research project ‘Respuestas sociales a la crisis y procesos de precarización de la vida en

    la sociedad contemporánea’ (‘Social reactions to the crisis and the precarization of life conditions in

    contemporary society’) (CSO2011-23252), directed by Professor Benjamín Tejerina.

    Notes1. We use ‘collective identity’ and ‘social movement identity’ as interchangeable terms; the latter

    is defined as ‘the collective identity based on shared membership in a movement’ (Polletta and

    Jaspers, 2001).

    2. Italics and quotation marks are used to signal words or passages extracted from the tran-

    scriptions of our in-depth interviews, focus groups and observations, or from webpages and

    Facebook accounts associated to the 15M. Italics alone are used to foreground key concepts in

    our analysis.

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    Author biographies

    Ignacia Perugorría is a PhD candidate in sociology at Rutgers University, working on the interac-

    tion between identity battles, social movement networks, and political opportunity structures in themaking of ‘participatory culture.’ She is a Fulbright scholar and has also been awarded fellowships

     by the Institute of International Education and the Graduate School at Rutgers University. She

    received her MA in sociology at Rutgers and her BA at the University of Buenos Aires, both with

    honors. She is affiliated to the Gino Germani Research Institute (University of Buenos Aires) and

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    is currently a visiting researcher at the Collective Identity Research Center (University of the

    Basque Country). She has participated in numerous research projects with Argentine, American,

    and European funding, and has taught undergraduate and graduate courses both in Latin America

    and the United States. Her most recent publications include Global Movements, National

    Grievances: Mobilizing for ‘ Real Democracy’ and Social Justice and  From Social to Political: New Forms of Mobilization and Democratization (edited with B Tejerina, 2012). She is also the

    co-editor of Grassroots: The Newsletter of the Research Committee on Social Movements,

    Collective Action and Social Change of the International Sociological Association. Her research

    interests lie at the intersection of culture and politics, with a particular focus on cultural activism

    and ‘cultural citizenship.’

    Benjamín Tejerina is Professor of Sociology and director of the Collective Identity Research Center

    at the University of the Basque Country. His research interests include collective action and social

    movements, living conditions, precariousness and transformations in work culture, sociology of

    language and ethnolinguistic movements, collective identity, social conflict and youth transitions,

    and sociological theory. Among his selected publications are From Social to Political: New Forms

    of Mobilization and Democratization (edited with I Perugorría, 2012),  La sociedad imaginada.

     Movimientos sociales y cambio cultural en España (2010),  Barrios multiculturales. Relaciones

    interétnicas en los barrios de San Francisco (Bilbao) y Embajadores/Lavapiés (Madrid) (edited

    with A Pérez-Agote and M Barañano, 2010); Hacia una nueva cultura de la identidad y la política.

    Tendencias en la juventud vasca (with B Cavia, G Gatti, AG Seguel, I Martínez de Albéniz, S

    Rodríguez Maeso, A Pérez-Agote and E Santamaría, 2005);  Los movimientos sociales.

    Transformaciones políticas y cambio cultural   (edited with P Ibarra, 1998); and Sociedad civil,

     protesta y movimientos sociales en el País Vasco  (with JM Fernández Sobrado and X Aierdi,

    1995). In 1990 he received the National PhD Dissertation Award in Sociology and Political

    Sciences from the Sociological Research Center (CIS, Spain). He is the president of the Research

    Committee on Social Movements, Collective Action and Social Change (RC48) of the International

    Sociological Association.

    Résumé

    Cet article a comme objectif d’analyser les mobilisations actuelles en Espagne commeconséquence de la crise multidimensionnelle qui commença en 2008. Le mouvement

    15M, aussi connu comme mouvement des ‘Indignados’, est analysé. L’analyse abordent

    trois dimensions analytiques: les processus cognitifs, émotionnelles et de relationprésents dans la constructions de l’identité d’un mouvement social. Dans un premier

    moment, nous aborderons le travail de diagnostique, pronostique et motivation faitpar les activistes du 15M. Ce travail définit la situation problématique et attribue

    responsabilité, propose une solution au problème ainsi comme des stratégies pouratteindre l’objectif, et motivé les participants à tenir leurs compromis sont élaborées.Dans un deuxième moment, l’analyse sera portée tant sur les émotions ‘mobilisées’

    pour les organisations sociales liées au 15M (par exemple, outrage ou indignation),que sur les émotions surgies spontanément des ‘rencontres’ dans l’espace public:

     joie, efficacité et ‘empowerment’. Finalement, les aspects relationnels présents dansles processus de construction de l’identité seront analysés. C’est-à-dire, l’activation etdésactivation des liens ‘réels’ et ‘imaginaires’ entre les membres du 15M et des groupes

    politiques et sociaux précédents ou actuels du ‘champ progressiste’. Notre travail, àtravers ce triple objectif, décrit le processus de synchronisation entre identités qui a

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    Perugorría and Tejerina 19

    permis que individus sans participation politique préalable et avec trajectoires politico-

    idéologiques différentes, et même opposées, se sentent membres du mouvement. Lesdonnées utilisées sont: 17 entretiens et huit réunions de group avec des activistes clés,des observations ethnographiques des campements et des assemblés à Bilbao et Madrid

    durant l’été 2011, et matériels graphiques des pages web et Facebook du 15M.

    Mots-clés

    15M, cognition, émotions, identité, indignados, réseaux, mouvements sociaux, Espagne

    Resumen

    Este artículo pretende analizar las movilizaciones que actualmente están teniendo

    lugar en España como consecuencia de la crisis multidimensional que se desató en

    2008. Estudiamos el movimiento 15M, también conocido como de los ‘indignados’,centrándonos en tres ejes analíticos: los procesos cognitivos, emocionales y relacionalesque están presentes en la construcción de la identidad de un movimiento social. Enprimer lugar, nos referiremos a las tareas de diagnóstico, pronóstico y motivación

    realizadas por los participantes en el 15M para definir la situación problemática y atribuirresponsabilidad, articular una solución al problema y elaborar estrategias para alcanzar

    el objetivo propuesto, y motivar a los participantes a mantener su compromiso. Ensegundo lugar, nos concentraremos en las emociones ‘movilizadas’ por las organizacionesde movimientos sociales vinculadas al 15M (ej. ultraje o indignación), y las emociones

    que surgieron espontáneamente en los ‘encuentros’ que han tenido lugar en el espaciopúblico: alegría, eficacia y empoderamiento. Por último, abordaremos los aspectosrelacionales presentes en el proceso de construcción de la identidad, es decir, la activación

    y desactivación de lazos ‘reales’ e ‘imaginarios’ entre los miembros del 15M y colectivospolíticos y sociales anteriores o actuales presentes en el ‘campo progresista’. Al perseguir

    este triple objetivo, nuestro trabajo describe el proceso de sincronización identitaria queha permitido que personas sin participación política previa o con trayectorias político-ideológico diferentes y a menudo opuestas se consideren parte del movimiento. Los

    datos utilizados provienen de diecisiete entrevistas en profundidad y ocho reunionesde grupo con activistas clave, observaciones etnográficas en acampadas y asambleas en

    Bilbao y Madrid durante el verano de 2011, y materiales gráficos publicados en páginasweb y cuentas de Facebook asociadas al 15M.

    Palabras clave

    15M, cognición, emociones, identidad, indignados, redes, movimientos sociales, España