Cogent Dedicated Internet Access Solutions forEnterprises · 2020-03-02 · Cogent Dedicated...
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1-877-875-4432 www.cogentco.com [email protected] SERVICE LEVEL AGREEMENT (SLA) Network Availability 100% Packet Delivery > 99.9% Network Latency Intra North America < 45 ms Intra Europe < 35 ms Transatlan�c < 85 ms Transpacific < 140 ms Installa�on Guarantee On-Net 17 business days Off-Net 90 business days Network Opera�ons & Customer Support Centers Washington, DC • Herndon, VA Frankfurt - Germany • Madrid - Spain • Paris - France Dedicated Connec�ons A port on the Cogent network is reserved just for you to ensure that you always get a dedicated symmetrical connec�on. Tradi�onal telco and cable business Internet services are oversubscribed on the basis that not everyone uses their full bandwidth at the same �me. Cogent’s network is engineered so that all of your bandwidth is available all of the �me, both for download and upload. Op�cal Ethernet Fiber-based Ethernet has largely replaced legacy data transmission systems in the world’s communica�on networks. Cogent was among the first to commercially extend Ethernet over op�cal fiber directly to business end users. We offer FastE, GigE and 10GigE speeds to corporate customers in both On-Net and Off-Net loca�ons. IPv6 is available upon request. Reliable Service Cogent’s network is Layer 3 protected and built in a series of rings. In the event of a fiber cut, data is rerouted away from the cut, reaching you from the other direc�on and keeping you connected. We proac�vely monitor your service from our Network Opera�ons Centers and answer support calls quickly, averaging fewer than 25 seconds. Local support teams and online account management are available 24x7x365. Our SLA is our guarantee for outstanding performance and reliability. Off-Net Internet Access Cogent connects you to its fiber network via local loop Fast Ethernet 50 Mbps - 100 Mbps Gigabit Ethernet 200 Mbps - 1 Gbps 10 Gigabit Ethernet 2 Gbps - 10 Gbps On-Net Internet Access In buildings directly connected to Cogent’s fiber network Fast Ethernet 100 Mbps Gigabit Ethernet 200 Mbps - 1 Gbps 10 Gigabit Ethernet 2 Gbps - 10 Gbps Cogent Dedicated Internet Access Solutions for Enterprises The Cogent Advantage Cogent provides Internet connec�vity to thousands of businesses across the globe. Whether you are a small business or a mul�na�onal corpora�on, Cogent bandwidth is the right choice. Cogent stands out from compe�tors by offering dedicated symmetrical connec�vity, fiber-based Ethernet technology, and reliable service backed by local customer support centers and an industry leading Service Level Agreement (SLA). The product set is simple and the installa�on is fast. Trust your company’s data connec�vity to one of the world’s largest and most experienced IP networks.
Transcript of Cogent Dedicated Internet Access Solutions forEnterprises · 2020-03-02 · Cogent Dedicated...
SERVICE LEVEL AGREEMENT (SLA)
Network Availability 100%Packet Delivery > 99.9%Network Latency
Intra North America < 45 msIntra Europe < 35 msTransatlan�c < 85 msTranspacific < 140 ms
Installa�on GuaranteeOn-Net 17 business daysOff-Net 90 business days
Network Opera�ons & Customer Support Centers
Washington, DC • Herndon, VAFrankfurt - Germany • Madrid - Spain • Paris - France
Dedicated Connec�onsA port on the Cogent network is reserved just for you to ensure that you always get a dedicated symmetrical connec�on. Tradi�onal telco and cable business Internet services are oversubscribed on the basis that not everyone uses their full bandwidth at the same �me. Cogent’s network is engineered so that all of your bandwidth is available all of the �me, both for download and upload.
Op�cal EthernetFiber-based Ethernet has largely replaced legacy data transmission systems in the world’s communica�on networks. Cogent was among the first to commercially extend Ethernet over op�cal fiber directly to business end users. We offer FastE, GigE and 10GigE speeds to corporate customers in both On-Net and Off-Net loca�ons. IPv6 is available upon request.
Reliable ServiceCogent’s network is Layer 3 protected and built in a series of rings. In the event of a fiber cut, data is rerouted away from the cut, reaching you from the other direc�on and keeping you connected. We proac�vely monitor your service from our Network Opera�ons Centers and answer support calls quickly, averaging fewer than 25 seconds. Local support teams and online account management are available 24x7x365. Our SLA is our guarantee for outstanding performance and reliability.
Off-Net Internet AccessCogent connects you to its fiber network via local loop
Fast Ethernet 50 Mbps - 100 Mbps
Gigabit Ethernet 200 Mbps - 1 Gbps
10 Gigabit Ethernet 2 Gbps - 10 Gbps
On-Net Internet AccessIn buildings directly connected to Cogent’s fiber network
Fast Ethernet 100 Mbps
Gigabit Ethernet 200 Mbps - 1 Gbps
10 Gigabit Ethernet 2 Gbps - 10 Gbps
Cogent Dedicated Internet AccessSolutions for
Enterprises
The Cogent AdvantageCogent provides Internet connec�vity to thousands of businesses across the globe. Whether you are a small business or a mul�na�onal corpora�on, Cogent bandwidth is the right choice. Cogent stands out from compe�tors by offering dedicated symmetrical connec�vity, fiber-based Ethernet technology, and reliable service backed by local customer support centers and an industry leading Service Level Agreement (SLA). The product set is simple and the installa�on is fast. Trust your company’s data connec�vity to one of the world’s largest and most experienced IP networks.
Tokyo
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To Marseille
ToMarseille
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Madrid
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San Sebastian
Nice
RouenLille
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Munich
Oslo
Bremen
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Caen
Helsinki
Padua/Venice
Florence
Stockholm
Hamburg
Prague
Budapest
Bordeaux
Paris
Tours
StrasbourgStuttgart
Zurich
Nuremberg
Arezzo
Dublin Manchester
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Malmo
CologneDusseldorf
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Glasgow
Slough
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Kiev
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Milan
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Amsterdam
Edinburgh
Genoa
TimisoaraGeneva
BernBaselDijon
Tallinn
Essen
Rome
Montpellier
MarseilleSophia
Frankfurt
LondonCambridge
Rotterdam
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BrnoKrakow
Warsaw
Gijon
LuxembourgMainz
Constanta
Odessa
Kharkiv
Leeds
Malaga
Thessaloniki
Belgrade
Udine
Poznan
Skopje
Athens
Enschede
Liverpool/Southport
Mannheim
Chisinau
Vilnius
Istanbul
Belfast
Riga
Tirana
Podgorica
Katowice
Kolding
DrobetaVarna
Ghent
Turin
Kapitan Andreevo
Reims
Sevilla Granada
Bucharest
To Singapore
To Hong Kong
Houston
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Jackson
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McAllen
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Providence
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São Paulo
Sacramento
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Omaha Des Moines
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Detroit
Herndon
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Newark
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Rio de Janeiro
On-Net and Off-Net Market
On-Net and Off-Net Marketwith Cogent Data Center(s)
Network Route
Route Under Construction
1-877-875-4432www.cogentco.com
Corporate Headquarters2450 N Street, NW
Washington, DC 20037
About CogentCogent Communica�ons Holdings, Inc. (NASDAQ: CCOI) is a mul�na�onal, Tier 1 facili�es-based ISP, consistently ranked as one of the top five networks in the world. Cogent specializes in providing businesses with high speed Internet access, Ethernet transport and coloca�on services. Cogent built one of the largest and highest capacity IP networks in existence. This network enables Cogent to offer large bandwidth connec�ons at highly compe��ve prices.
Service Loca�ons and ProductsCogent offers a wide variety of On-Net service loca�ons, including the largest and most pres�gious office buildings in North America and hundreds of data centers around the world. Off-Net services extend our reach to almost any office building in the markets we serve.
Across our global network, Cogent offers a simple product set, allowing us to specialize in providing you bandwidth.
Call today for informa�on on any
Cogent product.
COGENT FACTS• 2019 U.S. Carrier Ethernet Services Challenge Tier (Vertical Systems)
• Mid-Year 2019 U.S. Carrier Ethernet Services Challenge Tier and Global Provider Ethernet Services Challenge Tier (Vertical Systems)
• 2019 Best in Class - Billing, Customer Service, Data Value (Atlantic-ACM)
• 2018 U.S. Fiber Lit Buildings Challenge Tier (Vertical Systems)
• 2018 U.S. Carrier Ethernet Services Compe��ve Providers (Vertical Systems)
• 2018 Global Ethernet Services Challenge Tier (Vertical Systems)
Cogent customers include:• 80% of the top 100 U.S. law firms• 45% of the largest hedge funds• 30% of the top U.S. government contractors• 30% of Fortune 100 companies• Major stock exchanges & top financial ins�tu�ons• Trusted network of schools & libraries (E-Rate supplier)
UNITED STATES OFFICE LOCATIONSToronto, ON - CanadaMississauga, ON - CanadaMontreal, QC - CanadaAmsterdam - The NetherlandsFrankfurt - GermanyKiev - Ukraine
INTERNATIONAL OFFICE LOCATIONSLondon - United KingdomLuxembourgMadrid - SpainParis - FranceStockholm - SwedenSingapore
Atlanta, GABoca Raton, FLBoston, MACharlo�e, NCChicago, ILColumbus, OHDallas, TXDenver, CO
Herndon, VAHouston, TXLa Mirada, CALos Angeles, CAMiami, FLMinneapolis, MNNew Orleans, LANew York, NY
Oakland, CAPasadena, CAPhiladelphia, PAPhoenix, AZSan Diego, CASan Francisco, CASanta Clara, CASea�le, WA
Somerville, MASterling, VATroy, MIVienna, VAWashington, DC
EthernetServices
IP Transit
U�lityCompu�ngColoca�on
