code conduct 2c 1 - Verizon · wee focus outuwaara d dono thehe cusstommerr, ,nont tinnwarrd. WEE...
Transcript of code conduct 2c 1 - Verizon · wee focus outuwaara d dono thehe cusstommerr, ,nont tinnwarrd. WEE...
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Our Commitment:
Customers First
Our Core Values:
Integrity
Respect
Performance Excellence
Accountability
A Message to all Employees..........................................................................................................i
Introduction ....................................................................................................................................1
1. Maintaining an Inclusive, Fair and Healthy Work Environment ............................................4
2. Maintaining Integrity and Fairness in the Workplace ............................................................8
3. Protecting Verizon’s Assets and Reputation ........................................................................12
4. Maintaining Integrity and Fairness in the Marketplace ......................................................18
Conclusion......................................................................................................................................29
Sources of Help..............................................................................................................................30
Quick Reference Chart..................................................................................................................30
Our Expectations and Values
Sustain a Culture of Integrity
Set the Tone at the Top
Build Trust and Credibility
Read the Code
Understand the Code
Utilize Available
Resources
Comply with the Code
Speak Up
Do the Right Thing Because It’s the Right Thing To Do
Where to Report
You Are Accountable
VZ Ethics
and EEO GuideLine www.verizonguideline.com
Imminent Danger or Illegal Conduct
800.997.3287
Discrimination or Harassment
Accounting, Internal Accounting Controls or Auditing Complaints
VZ Ethics and EEO GuideLine
Confidential Reporting and No Retaliation
Cooperation with Investigations
You are required to comply with this Code as a condition of continued employment. This Code does not give you rights of anykind, and may be changed by the company at any time without notice. Employment with Verizon is “at will,” which means thatyou or Verizon may terminate your employment, at any time, with or without cause, with or without notice, for any reason notprohibited by law, unless governed by a collective bargaining agreement or specific contract of employment. This at willemployment relationship may not be modified except in a written agreement signed by the employee and an authorizedrepresentative of Verizon. This Code sets forth policies and practices applicable to all Verizon employees, except employeesof Verizon Wireless, which has its own Code which applies to its employees.
11.1 Diversity and Equal Opportunity Commitment
1.2 Discrimination and Harassment
1.3 Workplace Violence
1.4 Workplace Safety and Environment
800.386.9639
1.5 Substance Abuse - Illegal Drugs and Controlled Substances
1.7 Gambling
1.8 Employee Privacy
1.8.1 Monitoring On the Job
1.8.2 Use of Recording Devices
1.9 Misconduct Off the Job
2.1 Avoiding Conflicts of Interest
2.1.1 Personal Conflicts of Interest
2.1.2 Employment Outside Verizon
2
2.1.3 Activities Outside of Verizon
2.2 Political Conflicts of Interest
2.2.1 Personal Political Interests
2.2.2 Contributions of Corporate Assets
2.2.3 Seeking Public Office
2.3 Insider Trading and Financial Interests
any
2.3.1 Investments in Companies with Which You Conduct Businesson Verizon’s Behalf
3.1 Preparing, Disclosing and Maintaining Accurate Records
3.1.1 Creating Accurate Records
3.1.2 Promoting Transparent and Complete Disclosure
3
3.1.3 Retaining Company Records
http://eweb.verizon.com/bpage/cps/
retention_schedule.pdf
3.2 Safeguarding Company Information
3.2.1 Protecting Non-public Company Information
3.2.2 Acquiring Non-public Company Information of Others
3.3 Proper Use of Verizon’s Property and Property Owned by Others
3.3.1 Company Benefits
3.3.2 Company Property and Funds
3.3.3 Work Time
3.5 Security of Facilities
3.6 Intellectual Property
3.6.1 Proper Use of Others’ Intellectual Property
3.6.2 Information of Former Employers
For approval to speak externally
on behalf of Verizon, please
contact Public Affairs, Policy &
Communications:
http://newscenter.verizon.com/
corporate/media-contacts/
For legal assistance, please
contact your business unit’s
assigned attorney. Please check
within your department to
identify your contact.
Public Affairs, Policy &
Communications:
Media Relations:
corporate/ /
Investor Relations:
Human Resources:
Verizon Security:
3.7 Handling External Communications
www.verizon.com/brandcentral
Media Relations
Investor Relations
Legal and Public Affairs, Policy & Communications Departments
Human Resources
Security and the Legal Department
4.1 Customer Relationships
4.1.1 Customer Privacy and Communications
http://myvzweb.verizon.com/intranet/site/vzweb/privacyoffice
4.1.2 Customer Marketing
4
4.1.3 Selling with Integrity
4.2 The Government as a Customer
4.2.1 Court Orders and Other Legal Documents
4.2.2 Classified and National Security Information
4.3 Selecting and Maintaining Relationships with Business Providers
4.4 Gifts and Entertainment
4.4.1 When Gifts are Appropriate
4.4.2 When Entertainment is Appropriate
4.4.3 Prohibited Exchanges
4.4.4 Gifts Involving Travel or Lodging
4.4.5 Returning Gifts
4.4.6 Gifts Outside the Workplace
4.4.7 Gifts and Entertainment Involving Government Officials
4.5 Bribes, Kickbacks and Loans
4.6 Relationships with and Obligations of Departing andFormer Employees
4.7 Interaction with Competitors
4.7.1 Avoiding Violations of the Antitrust Laws
Price Fixing:
Market Allocation:
Bid Rigging:
Group Boycotts:
Joint Ventures, Teaming Arrangements and Non-Competition Agreements:
Sabotage:
False Statements:
Exclusive Dealing:
Resale Prices:
Refusals To Deal:
Tying:
Reciprocal Dealing:
Bundling:
Below-cost Pricing:
4.7.2 Gathering Information About Competitors
4.8 Relationships With Affiliates
4.9 International Relationships
4.9.1 Locating Offices or Receiving Services Outside of theUnited States
4.9.2 Compliance with Screening Requirements of the Office ofForeign Asset Control (OFAC)
http://myedms.verizon.com/corporate/legal/lg/export_controls/
4.9.3 Import/Export Control
http://myedms.verizon.com/corporate/
legal/lg/export_controls/
4.9.4 Payments, Lobbying, Expenses and RecordkeepingRequirements Internationally
http://myedms.verizon.com/corporate/legal/lg/
export_controls/
Sources of Help
Verizon provides many resources to help you make ethical decisions. In addition to your
supervisor, you may consult with Human Resources, the Legal Department or call the VZ Ethics
and EEO GuideLine.
Verizon’s eWeb (Intranet) - http://myvzweb.verizon.com - contains expansive helpful contact
and subject matter information. In addition, please reference the chart below for some
important resources
Quick Reference Chart
Resource
VZ Ethics and EEO GuideLine
Offi ce of Ethics andBusiness Conduct (OEBC)
Phone Number
800.856.1885 (U.S.)
(+)800.0.624.0007(International)
Website
www.verizonguideline.com
Human Resources (U.S.) Consult website http://vzweb.verizon.com/intranet/wireline/AboutYou/HReSource
Human Resources (International) (+)800.0.932.7947Vnet 932.7947
http://vzweb.verizon.com/intranet/wireline/AboutYou/ContactHR
Security (U.S.) 800.997.3287 http://security.verizon.com
Security (International) 972.615.4343 http://security.verizon.com,Click “International Security”
Legal Department Consult website http://myedms.verizon.com/corporate/legal/lg/index.shtml
Corporate Compliance Counsel Consult website http://eweb.verizon.com/bpage/compliance/legal_group.shtml
Internal Audit 800.856.1885 (U.S.)(+)800.0.624.0007(International)
http://myedms.verizon.com/corporate/fi nance/ia/index.html
Privacy Offi ce Consult website http://myvzweb.verizon.com/intranet/site/vzweb/privacyoffi ce
Environmental, Health & Safety (U.S.) 800.386.9639 https://vzweb.verizon.com/intranet/wireline/AboutYou/HRGuidelines/VzCulture/SafetyAndEnvironmentalCompliance
Environmental, Health & Safety(International)
(+)800.386.9639 https://vzweb.verizon.com/intranet/wireline/AboutYou/HRGuidelines/VzCulture/SafetyAndEnvironmentalCompliance
30
Resource
Labor Relations
Phone Number
Consult website
Website
http://vzweb.verizon.com/intranet/wireline/AboutYou/YourToolkit/ManageLaborRelations
Public Aff airs, Policy & Communications
Consult website http://pa.verizon.com/pa
Public Aff airs, Policy & Communications - Media Relations
Consult website http://newscenter.verizon.com/corporate/media-contacts/
Corporate Responsibility Consult website http://responsibility.verizon.com
Verizon Foundation Consult website www.verizon.com/foundation
Employee Assistance Program (U.S.) 888.441.8674 www.anthem.com/eap/verizon
Employee Assistance Program (International)
Consult website www.anthem.com/eap/global
Notes
31