COCHIN SHIPYARD LIMITED · Navy, the Indian Coast Guard and the Shipping Corporation of India...

COCHIN SHIPYARD LIMITED

(A Government of India Enterprise)

Request for Proposal (RFP)

for

SUPPLY, DESIGN, IMPLEMENTATION,

COMMISSIONING AND MAINTENANCE OF

NETWORK INFRASTRUCTURE – Vol. I

Enquiry No: ISD/128/SYS/INFRA/2020

PO Bag # 1653, Perumanoor P O

Kochi 682015

Tel: +91 484 2501296, 2501298

Web: www.cochinshipyard.com

Note: This RFP contains two volumes and an annexure, kindly refer all the documents before

quoting for this RFP.

This document is Volume I of the CSL RFP

Tender No. - ISD/128/SYS/INFRA/2020 – Volume I

COCHIN SHIPYARD LIMITED Page 1 of 71

DISCLAIMER

This Request for Proposal (“RFP”) is issued by the Cochin Shipyard Limited (hereinafter referred as

‘CSL’). Whilst the information in this RFP has been prepared in good faith, it is not and does not

purport to be comprehensive or to have been independently verified. Neither CSL, nor any of its

officers or employees, nor any of their advisers nor consultants accept any liability or responsibility

for the accuracy, reasonableness or completeness of, or for any errors, omissions or misstatements,

negligent or otherwise, relating to the proposed project, or makes any representation or warranty,

express or implied, with respect to the information contained in this RFP or on which this RFP is

based or with respect to any written or oral information made or to be made available to any of the

recipients or their professional advisers and, so far as permitted by law and except in the case of

fraudulent misrepresentation by the party concerned, and liability therefore is hereby expressly

disclaimed.

The information contained in this RFP is selective and is subject to update, expansion, revision and

amendment at the sole discretion of the CSL. It does not, and does not purport to, contain all the

information that a recipient may require for the purpose of making a decision for participation in

this process. Neither CSL nor any of its officers, employees nor any of its advisors nor consultants

undertakes to provide any party with access to any additional information or to update the

information in this RFP or to correct any inaccuracies therein which may become apparent. Each

party must conduct its own analysis of the information contained in this RFP, to correct any

inaccuracies therein and is advised to carry out its own investigation into the proposed project, the

regulatory regime which applies thereto and by and all matters pertinent to the proposed project

and to seek its own professional advice on the legal, financial and regulatory consequences of

entering into any agreement or arrangement relating to this project.

This RFP includes certain statements, estimates, projections, targets and forecasts with respect to

the project. Such statements, estimates, projections, targets and forecasts reflect various

assumptions made by the management, officers and employees of CSL, which (the assumptions and

the base information on which they are made) may or may not prove to be correct. No

representation or warranty is given as to the reasonableness of forecasts or the assumptions on

which they may be based and nothing in this RFP is, or shall be relied on as, a promise,

representation or warranty.



TABLE OF CONTENTS

SECTION I – SCOPE OF WORK ................................................................................................... 5

1. Introduction .................................................................................................................................. 5

1.1 Purpose of the Document ..................................................................................................... 5

1.2 Project Background ............................................................................................................... 5

1.3 Existing Infrastructure and Systems at Data Centre and Disaster Recovery Centre ............ 5

2. Scope of Work............................................................................................................................... 7

2.1 IMPLEMENTATION PHASE – Design, Supply, Installation, Testing and Commissioning of

the Network Infrastructure at CSL ........................................................................................ 8

2.1.1 Proposed Design Architecture (tentative): ................................................................... 9

2.1.2 Detailed scope of work ................................................................................................ 10

2.2 OPERATIONS PHASE - Operations and Maintenance services for the Network

Infrastructure at CSL ........................................................................................................... 14

2.2.1 Detailed scope of work ................................................................................................ 14

3. Warranty Support: ...................................................................................................................... 18

3.1 Support during Warranty .................................................................................................... 19

3.2 Warranty shall cover the following ..................................................................................... 20

3.3 System Availability Requirements & Deduction for Non-performance .............................. 21

3.4 Service Level Agreements ................................................................................................... 21

3.5 SLA Violations and Associated Penalties ............................................................................. 22

4. Performance Monitoring and Reporting .................................................................................... 23

5. Performance Standard ................................................................................................................ 23

6. Software and Tools ..................................................................................................................... 23

7. Manuals and Documents ............................................................................................................ 24

SECTION II - TECHNICAL SPECIFICATIONS OF NETWORK COMPONENTS ................................... 25

1. WAN ROUTER ............................................................................................................................. 25

2. CORE SWITCH ............................................................................................................................. 27

3. 24 PORT EDGE SWITCH ............................................................................................................... 36

4. WAN SWITCH .............................................................................................................................. 44

5. LINK LOAD BALANCER ................................................................................................................. 52

6. NEXT GEN FIREWALL - EXTERNAL ............................................................................................... 54

7. NEXT GEN FIREWALL - INTERNAL ............................................................................................... 58

8. AAA SOLUTION ........................................................................................................................... 61



List of Acronyms

AAA Authentication, Authorization, Accounting

ACL Access Control List

CSL Cochin Shipyard Limited

EMD Earnest Money Deposit

ERP Enterprise Resource Planning

FAT Final Acceptance Test

LOI Letter of Intent

MAF Manufacturer’s Authorization Form

NAC Network Access Control

OEM Original Equipment Manufacturer

PO Purchase Order

RFP Request for Proposal

SI System Integrator

TCO Total Cost of Ownership

UTM Unified Threat Management

VPN Virtual Private Network

VLAN Virtual Local Area Network



Request for Proposal (RFP) Structure

The content of this RFP has been documented as a set of two volumes and an annexure explained

below:

a. Volume – I: Solution Scope for Supply, Design, Implementation, Commissioning and Maintenance

of Network Infrastructure. The content in this volume has two section explained as below:

S No RFP Section # RFP Section Name Details for Volume I

1. Section I Scope of Work Volume I of RFP intends to bring

out all the details with respect to

functional and technical

requirements of installation and

commissioning of Network

Infrastructure

2. Section II Technical specifications of network

components

b. Volume – II: Bidding Terms and Conditions for the RFP. The content in this volume has three

section explained as below:

S No RFP Section # RFP Section Name Details for Volume II

1 Section I Invitation to Bid Volume II of RFP purports to

detail out all that may be needed

by the potential bidders to

understand the evaluation

criteria, commercial terms, bid

process details and price bid

2 Section II Instructions to Bidders

3 Section III General Conditions of the

Contract

c. Annexure: Formats for Bid Submission.

This document is Volume I of the RFP.

Note: Kindly refer to both the volume I, volume II and the annexure attached with this RFP, before

quoting.



SECTION I – SCOPE OF WORK

1. Introduction

Cochin Shipyard Ltd. (CSL) was incorporated in the year 1972 as a fully owned Government of

India company. In the last three decades, the company has emerged as a forerunner in ship

building and ship repair industry. CSL has secured shipbuilding orders from internationally

renowned companies from Europe & Middle East and is presently constructing country's first

indigenous Air Défense Ship. The key shipbuilding clients on the domestic front include the Indian

Navy, the Indian Coast Guard and the Shipping Corporation of India Limited. Cochin Shipyard is

the first Greenfield and presently the most modern shipbuilding and ship repair yard in India. The

manpower strength on the permanent rolls of the company is approximately 1800. CSL is situated

adjacent to the port of Cochin in the West Coast of India.

This tender call for bids, to select the System Integrator for CSL to carry out the Supply, Design,

Implementation, Commissioning and Maintenance of Network Infrastructure for five years.

1.1 Purpose of the Document

The intent of this tender is to furnish the required details and requirements as far as possible, to

enable the bidder to submit their best offer within stipulated time frame, as per the scope of

work and other details described in subsequent sections of this tender document.

The bidder is required to assess the requirements mentioned in various sections of this RFP and

accordingly propose IT products, solution and services which shall fulfil CSL’s requirements in

accordance with the scope defined.

1.2 Project Background

CSL has laid out an ambitious plan for accelerated growth in terms of business, manpower and

geographical outreach. A key focus area for CSL in the near future is geographical expansion by

teaming up with the major ports on the eastern and western coasts of India. CSL plans to

upgrade their existing IT infrastructure to meet the emerging challenges in view of the evolving

business requirements.

1.3 Existing Infrastructure and Systems at Data Centre and Disaster Recovery Centre

In the existing system, the data centre is populated with racks which hosts one core switch, four

firewalls, four L2 switches, two SAN Switches and physical Servers. Virtual machines are used

for both ERP and Non-ERP applications.



Figure 1: Existing architecture design

In the current architecture design, CSL have eight (8) ISP links from service providers. The two

firewalls are interconnected and configured with high availability mode and the firewall also

acts as a Router and load balancer for the external and internal network traffic. These firewalls

are connected to the core switch via their respective secondary switches.

All the users of the CSL campus network are connected to the L2 edge switches which in turn

are connected to the core switch via fiber connection which enables the user to get access to

the applications hosted in Data center. The Core switch acts as a central point of connectivity

between external users and applications hosted in CSL.

The servers are connected to the core switch via L2 switches. The SAN switch is used to connect

between the ERP/ Non-ERP Servers to the storage box and tape library. The tape library is

connected to the SAN storage, which enables CSL to take backup using tapes. The near Disaster

Recovery site is connected to core switch in DC through OFC connectivity. Currently, Data

Centre and near Disaster Recovery are present in the same campus.

There are total of 46 locations connected across the campus from Network Operation Centre to

main office building. There are total of 143 edge switches present across the CSL campus

network. 1200+ users are connected across the campus and are able to access the applications

in the Data Centre through these 24 ports and 8 ports edge switches.



The existing IT infrastructure components list provided in the ‘Annexure 2 - List of existing IT

Infrastructure at CSL for information’ in Annexures.

Upgrade works are planned in the SAP ERP hardware, servers, storage and security systems.

Separate RFPs shall be released for these works parallelly. All the components that may be

implemented as part of those RFP/s also need to work without any issues with the upgrades

planned in this RFP and any redesign required has to be carried out as required and as

applicable.

2. Scope of Work

The scope of work to be carried out by the bidder for the upgradation of network infrastructure

including the Supply, Design, Implementation, Commissioning and Maintenance of Network

Infrastructure at CSL. The whole exercise is divided into two different phases, Implementation

Phase and Operations Phase.

Implementation Phase – Design, Supply, Installation, Testing and Commissioning of the Network

Infrastructure

Operations Phase – Operations and Maintenance services for the Network Infrastructure

The main goal of this project is to upgrade/improve the network infrastructure to ensure the high

availability service and security. The successful bidder may leverage the data centre principles in

such a way that services are interoperable, highly robust, efficient, agile, and scalable on demand

and best technology platforms to provide a next level user experience.

The bidder must design a solution with the latest network infrastructure hardware technologies

and ensure high levels of redundancy for continuous availability of business functioning wherever

required.

The bidders are advised to study the existing IT landscape by way of site survey at their own cost

and risk to get first-hand information on the existing infrastructure mentioned in ‘Annexure 2 -

List of existing IT Infrastructure at CSL for information’ in Annexures to this RFP. Kindly note the

key events and dates regarding this RFP (Refer ‘Section I – Invitation to Bid’ mentioned in volume

II for the detailed list).

S No Particular Details

1. Release of request for proposal (Tender)

documents 20 April 2020 at 05:00 PM

2.

Site visit (if required)

Note: Would be conducted only if the

lockdown situation is revoked. Else, a call

with CSL IT team would be set-up

24 April 2020 to 30 April 2020 between 09:00

AM to 05:00 PM to the address mentioned in

the section I of the Volume II.

3. Last date for submission of queries 05 May 2020 till 03.30 PM

4. Pre-Bid meeting 11 May 2020 at 03.30 PM

5. Date, time and place of Tender 20 May 2020 till 03:00 PM



Submission

6. Opening of Pre-qualification & Techno

commercial Bids 20 May 2020 till 03:30 PM

7. Date, time for Price Bid opening Will be intimated to the technically Qualified

Tenderers only

2.1 IMPLEMENTATION PHASE – Design, Supply, Installation, Testing and Commissioning

of the Network Infrastructure at CSL

The initial phase of the scope of work is to Design, Supply, Install, Test and Commission the

Network Infrastructure at Cochin Shipyard Limited as per the Bill of Materials (BOM) mentioned

in this RFP within 4 months from the date of issue of Purchase Order (PO).The Bidder has to

accept and acknowledge the PO within 10 working days from issuance of PO. The Bill of

Material is given to avoid overprovisioning or under provisioning of IT resources. Bidders must

submit their price bid in the CAPEX and OPEX model quoting same or higher quantity for all the

components proposed as per the price bid format mentioned in this RFP. The components

proposed should comply with the minimum technical specifications mentioned in ‘Section II -

Technical specifications of network components’ of this RFP. Any additional components

required for the completeness of the solution must be included/ factored by the bidder as part

of this bid.



2.1.1 Proposed Design Architecture (tentative):



Figure 2: Proposed reference architecture

The above-mentioned diagram is a tentative solution design diagram. Bidders are requested to

propose high available and fault tolerance solution at every level to meet the prescribed SLA in

the RFP. The proposed solution has to take care of link failures and hardware failures till the

network interface at the node level. The solution should be robust and has to secure the entire

data end to end. All components must support scalability to provide continuous growth to meet

the requirements and demand in future. Bidder should ensure the components of the designed

solution must provide adequate redundancy to ensure high availability. The entire solution

should be interoperable, in order to support information flow and integration. Bidders shall

propose their solution architecture during the presentation. In the above proposed design

architecture, the below BOM is in scope of work:

S. No. Item Quantity

1 WAN Routers 2

2 Link Load Balancer 2

3 WAN Switch 2

4 External Firewall 2

5 Core Switch 2

6 Internal Firewall 2

7 Edge Switch 170

8 APT Switches 2

9 AAA Appliance 2

Table 1: Proposed Bill of material (BOM)

The bidder shall ensure that the proposed solution is able to integrate with the existing and

upcoming infrastructure at CSL with minimal configuration changes. Also, the bidder is

responsible to integrate the existing and upcoming infrastructure with the proposed solution at

CSL. The bidder shall coordinate with existing and upcoming System Integrators for smooth

integration.

2.1.2 Detailed scope of work

The detailed scope of work for the implementation phase is as follows:



1. The System Integrator (SI) should understand the current infrastructure and application

landscape of CSL in order to design the envisaged solution for continuous availability of

business functioning wherever required.

2. The envisaged solution should be interoperable, highly robust, efficient, agile, and scalable

on demand and best technology platforms to provide a next level user experience

3. The SI should provide all the necessary network components which includes routers,

switches, link load balancers, firewalls as per the envisaged solution.

4. The SI is also requested to provision required necessary additional components, connecting

cables, as applicable, configuration of network and integration devices, transceiver optics

and required accessories, configuration and their licencing of all the components.

5. The proposed solution should be able to connect all new offices of CSL over leased line/

MPLS links/VSAT etc.

6. If the suggested solution is built on the technologies of multiple OEMs, the SI should ensure

that infrastructure components (like routers, core switches, edge switches, internal and

external firewalls, Link load balancing) from various OEMs operate together to create a

seamless integrated solution.

7. The SI and the respective OEM shall ensure the equipment/components being supplied by

them will not be declared “End of Sale” for minimum 3 years from date of the issuance of

Purchase Order (PO). If the same is de-supported by the OEM for any reason whatsoever,

the SI shall replace it with an equivalent or better substitute that is acceptable to purchaser

without any additional cost to the purchaser and without impacting the performance of the

solution in any manner whatsoever

8. SI and respective OEMs shall propose the switches (Core, edge and WAN switches) with life

time warranty as long as CSL use these products as part of the proposed solution.

9. SI shall factor minimum two (2) Automatic Power Transfer switches as part for the proposed

design.

10. Also, SI shall propose all the switches from same OEM vendor (same make)

11. The SI shall ensure the devices supplied should be IPv6 compliant

12. The SI shall provision racks (black), components, sub-components, assemblies, sub-

assemblies required for installation of network infrastructure, without any additional cost to

CSL.

13. The SI must ensure that all the components/services required for the designed solution

should comply with the minimum technical specifications mentioned in ‘Section II - Technical

specifications of network components’ of this RFP.



14. The SI shall submit stage wise reports encapsulating the details of the work executed for all

network components including routers, switches, link load balancers, firewalls and all

necessary common infrastructure services to CSL.

15. The SI shall provision necessary and competent manpower and resources for the

Implementation period

16. The proposed network design by the SI should be as per the best practice’s guidelines

published by the OEM’s. OEM must certify their product/s in the design prepared by the SI

for correctness and adherence to best practices.

17. Installation and commissioning of the network components has to be carried out by an OEM

certified engineers with support from OEM. The OEM must be involved with the SI`s

installation engineer throughout the installation, commissioning activity and provide training

to CSL team.

18. All the required software licenses and content update licenses must be procured in the

name of CSL (If any). The soft or hard copy of the same needs to be submitted to CSL at the

time of FAT.

19. The SI must provide soft and hard copies of the OEM product documentation and

configuration manual at the time of FAT.

20. The SI must provide list of supplied inventories along with OEM serial number/service tag at

the time of FAT

21. The SI should do the following at all the locations within CSL campus where network

components are implemented as and when required:

a. Installation of the network components which includes racking and stacking.

b. Supply all interconnecting cables, transceiver optics and required accessories.

c. Shall be responsible for cable dressing and management with tagging for all the

interconnecting cables within the scope.

d. Supply necessary cable ties, cable channels and cable lacing cord, tag marker etc.

e. All devices and cables shall be numbered and tagged as per industry standard.

22. The SI should design and configure all the network services such as VLAN, Network Access

Control (NAC), VPN, ACL, SNMP, NTP, all layer 2 switching and layer 3 routing and security

services.

23. The SI should propose the internal and external firewalls of different OEM’s and comply to

the technical specifications mentioned in section II in this RFP.

24. The SI must provide documentation for installation and configuration after successful

installation and integration of the solution. The documentation must include systematic

procedures to configure the devices, schematic diagram of the solution showing details of



the interconnection and OEM serial number, service tags of the supplied equipment. This

document must be submitted to CSL prior to commencement of FAT.

25. The entire solution shall be implemented as per the project timelines mentioned in the RFP.

26. The SI should appoint implementation Project Manager (PM), during the entire

implementation period. He would be the single point of contact for the implementation

activities and for all communication with CSL. The PM shall follow the escalation matrix

defined by CSL.

27. The SI post completing the implementation activities must submit the FAT report to CSL

based on which the commissioning certificate would be issued to the SI and the Operation

Phase of the project would start from then. Also, the SI shall schedule the backup of the

configuration data of devices in discussion with CSL and submit the backup of the

configuration data of the devices.

28. The SI shall arrange detailed periodic trainings from the OEM to CSL personnel or its

designee(s) to enable them to understand/ configure and maintain infrastructure provided

under this RFP.

29. The civil, interior works, furniture and electrical work if any, then it will be the responsibility

of CSL as per the designs of the SI. The SI should explicitly intimate the requirements in

advance to CSL before the commencement of implementation.

30. The SI has to submit the following deliverables, but not limited to:

S. No. Item Timelines

1 Project and migration plan T+ 1 Week

2 Solution design document T+ 4 Weeks

3 Exit management plan T + 4 Week

4 Solution deployment document T+16 Weeks

5 User manuals, installation guides and administration guides T+16 Weeks

6 Configuration and procedure documents T+16 Weeks

7 Schematic diagram of the solution T+16 Weeks

8 Fortnightly and weekly reports on the project

implementation status

Fortnightly and weekly

T = Letter of Intent (LOI)/ Purchase Order (PO) date



Table 2: List of deliverables

2.2 OPERATIONS PHASE - Operations and Maintenance services for the Network

Infrastructure at CSL

The second phase of the scope of work is operations and maintenance/ services for the network

infrastructure at Cochin Shipyard Limited. The duration of the operations and maintenance

services would start from the date of issuance of commissioning certificate.

2.2.1 Detailed scope of work

The detailed scope of work for the operations and maintenance services for the network

infrastructure at Cochin Shipyard Limited is as follows:

2.2.1.1 Onsite Support

1. The SI should deploy the required manpower as mentioned in the RFP requirement during

the specified O&M Period in the Purchase Order (PO). They should be deployed on or before

the O&M period starts. The SI shall provide the onsite support to meet the Service Level

Agreements (SLA) mentioned in ‘Section I, under Service Level Agreements clause’ of this

RFP.

2. The SI shall also commit to provide all necessary manpower resources onsite to resolve any

issues/incidents and carry out required changes, optimizations and modification as per the

SLA.

3. The SI shall provide onsite comprehensive technical support services for all the hardware

and software proposed for the entire period of the contract. The technical support should

include all the upgrades, updates and patches that are released by the respective OEMs

during the period of contract

4. The warranty period of the components supplied shall commence from the date of issuance

of commissioning certificate.

2.2.1.2 Infrastructure Management

1. The SI shall provision skilled and experienced manpower resources to administer and manage

the entire network infrastructure solution at CSL as per the RFP requirement.

2. The SI shall be responsible for activities including but not limited to setting up of network

devices, configuring, account management and automating reporting tasks, and executing

hardware and software updates whenever necessary.

3. The SI shall be responsible for troubleshooting issues in the network infrastructure solution.

4. The SI shall implement and maintain standard operating procedures for the maintenance of

the network infrastructure based on the policies formulated in discussion with CSL and based



on the industry best practices / frameworks. The SI shall also create and maintain adequate

documentation / checklists for the applicable standards.

5. The SI in consensus with CSL shall be responsible for managing the user names, roles and

passwords of all the relevant subsystems, including, but not limited to routers, switches,

firewalls, link load balancers devices, etc which are implemented as part of the solution.

6. The SI shall ensure proper configuration of network parameters. The SI shall be the single

point of accountability for all hardware maintenance and support the network infrastructure.

It should be noted that the activities performed by the SI will be under the supervision of CSL

7. The SI shall be responsible for network administration, including but not limited to

management of users, processes, preventive maintenance and management of upgrades

including updates, upgrades and patches to ensure that the system is properly updated.

8. The SI shall also be responsible for installation and re-installation in the event of system

crash/failures with OEM support.

9. The SI shall undertake regular analysis of events and logs generated in all the sub systems.

The SI shall undertake actions in accordance with the results of the log analysis. The SI should

also ensure that the logs are backed up and truncated at regular intervals.

10. The SI should adopt a defined process for change and configuration management in the areas

including, but not limited to, changes in network components, applying patches, etc.

11. The SI should provide hardening of network components in line with the defined security

policies

12. Documentation regarding configuration of all network components

13. The SI should inform Cochin Shipyard Limited in the event of failure of network service with

escalation.

2.2.1.3 Network and Security Administration

1. The SI should extend necessary support in connectivity, network, cabling & configuration as

and when required

2. The SI shall ensure the network infrastructure is available 24x7x365 as per the prescribed

SLAs which will include activities including but not limited to configuration, provisioning,

patches, updates, firmware upgrades, port/transceiver replacements and augmentation as

necessary, policy management, trouble shooting, and root cause analysis as necessary for all

network devices commissioned

3. The operations and administration including configuration, necessary patches and firmware

upgrades as applicable & trouble shooting of network services is also expected to cover

devices including but not limited to internet router, link load balancers, external & internal



firewalls, core & access switches and any other network device that may be additionally

provisioned by CSL in future

4. Configuration and backup of network devices including documentation of all configurations

5. Create and modify VLAN, assignment of ports and segregation of application traffic.

6. Execute break fix maintenance of the LAN cabling or maintenance work

7. Addressing the ongoing needs of security management including, but not limited to,

monitoring of various devices / tools such as firewall, intrusion detection, content filtering

and blocking, virus protection, and vulnerability protection through implementation of

proper patches and rules

8. The SI will be required to submit reports in a format provided by CSL

9. Root domain administration by creating the root and sub-domains and setting the root level

security policies such as authentication mechanisms (single/multi factor), password policies

such as password length, password complexity, password expiry, account lockout policy,

certificate policies, IPSEC policies etc.

10. Maintaining an updated knowledge base of all the published security vulnerabilities and virus

threats for related software and microcode etc.

11. Ensuring that patches / workarounds for identified vulnerabilities are applied in a timely

manner

12. Respond to security breaches or other security incidents and coordinate with respective OEM

to ensure that appropriate patches and upgrades are applied

13. Maintenance and management of security devices, including, but not limited to maintaining

firewall services to restrict network protocols and traffic, detecting intrusions or

unauthorized access to networks, systems, services, applications or data.

2.2.1.4 Patch Management

1. The SI shall ensure an effective patch management process may be implemented for all OEM

supplied patches, configuration changes, or changes to the organization's internally

developed software

2. Patch Management for common infrastructure should be completed on timely manner

3. The SI shall ensure the configuration review of all the devices periodically

4. Co-ordination and intimation to CSL Team for necessary patch updates as and when relevant

5. Policies and procedures shall be established, and supporting processes and technical

measures implemented, for timely detection of vulnerabilities within applications,

infrastructure network and system components to ensure the efficiency of implemented

security controls



6. Policies and procedures shall be established, and supporting business processes and technical

measures implemented, to prevent the execution of unauthorized code, defined as software

transferred between systems over a trusted or untrusted network and executed on a local

system without explicit installation or execution by the recipient, on organization allowed or

managed user end-point devices (e.g., issued workstations, laptops, and mobile devices) and

network infrastructure network and systems components

2.2.1.5 Report Management

1. The SI should submit all necessary MIS reports in a format mutually discussed and approved

by CSL.

2. CSL may use the services of a 3rd party Consultant/Auditor to analyse the MIS reports and

formats for review of SLA compliance and operations.

3. SI should submit all necessary reports, but not limited to reports indicated below and the

type and format of reports will be reviewed by CSL any time during the operations phase. Any

necessary report formats in compliance with the Audit & Certification requirements are to be

made available by the SI.

Daily reports

• Summary of issues / complaints logged at the Help Desk

• Summary of resolved, unresolved and escalated issues

complaints

• Log of backup and restoration undertaken

Weekly reports

• Issues / Complaints Analysis report for virus calls, call trend, call

history, etc.

• Summary of systems rebooted

• Summary of issues / complaints logged with the OEMs

• Inventory of spare parts for critical components

• Summary of changes undertaken including major changes like

configuration changes, patch upgrades, database

reorganization, storage reorganization, etc. and minor changes

like log truncation, volume expansion, user creation, user

password reset etc.

Monthly reports

• Component wise physical as well as network infrastructure

availability and resource utilization

• Summary of component wise uptime

• Consolidated SLA / (non)-conformance report.

• Log of preventive / scheduled maintenance undertaken

• Log of break-fix maintenance undertaken

Quarterly reports



Half-Yearly reports



• Consolidated SLA / (non)-conformance report.



Table 3: List of report

2.2.1.6 Exit Management

1. Exit management shall involve the complete handover of the operations of the existing

network infrastructure to the team identified by CSL, which would take care of continued

operations during or after the tenure of the contract with the SI.

2. Exit Plan has to be submitted by the SI and approved by CSL.

3. Exit procedure needs to be carried out as per approved exit plan.

4. Exit Plan would include transfer of Intellectual property, transfer of assets, knowledge

transfer and smooth transition from SI’s operation and maintenance team to new team

selected and managed by CSL.

5. Exit Plan would also include the list of pending and planned future activities to CSL

6. At the end of the contract period, the SI shall handover all the equipment/ software/

components supplied and installed under the project as per purchase order along with

media, manuals, documentation to the CSL or its nominee in up and running condition with

location-wise inventory / stock registers.

7. The SI shall hand over the entire physical and intellectual infrastructure deployed under the

project in good running condition and supported by respective reports (in form of Hard and

Soft copy), documents, updates/ upgrades record pertaining to software for networking

equipment, security solutions, operating systems, Help/Service Desk, tools deployed for

service level management, facility management, configuration management, etc.

8. The SI shall also provide complete inventory record of all the equipment including necessary

tools installed and operational along with their maintenance record at the time of handover

of the project. However, at the time of actual handover CSL may ask the SI to provide any

information related to the project which may not be covered in this section.

9. The SI has to unconditionally provide all such information to CSL or its nominee within

desired timeframe in unobtrusive way.

10. SI would be providing such information without any additional cost to CSL.

11. Failure to provide such information in time shall be treated as a breach of contract.

3. Warranty Support:

All the supplied equipment/system (hardware/software) except core, edge and WAN switches shall

be covered under an OEM warranty for total 05 (FIVE) years and core switch and edge switches with

life time warranty as long as CSL use these products. Warranty period shall start from the date of

issuance of the commissioning certificate.



Warranty & Support shall be delivered directly by the respective OEMs and shall be supported with

the MAF as per the ‘Form 4 – Manufacture’s Authorization Form’ in Annexures.

The OEM shall undertake to:

a) Provide Comprehensive warranty for the supplied systems/subsystems for a period of 05 (FIVE)

years from the date of issue of commissioning certificate.

b) Warrant the tapes, Diskettes, CDs or the media to be free of defects in material and

workmanship under normal case. The defective material shall be replaced free of cost.

c) If any item / document/manual supplied by the supplier are found to be inadequate/ incomplete

within the period of the contract, the supplier shall replace/complete such item/

document/manual at their cost within 15 days’ time.

d) The scope under warranty shall cover to provide services as described below for all the

equipment (including Hardware and Software) in this tender to ensure maximum uptime and

performance levels of all hardware & software in the Landscape of CSL’s IT Environment.

The warranty period for the network infrastructure shall commence from the date of issuance of

commissioning certificate/ commencement of operation and maintenance.

CSL shall take the decision to discontinue the specific network components/ service due to

unresolvable, incompatible, non-upgradable and inconsistent issues. Also, SI has to inspect and

notify any equipment which has reached end of life 6 months in advance for planning replacement /

corrective actions.

3.1 Support during Warranty

The successful bidder shall deploy one onsite engineer to manage the network Infrastructure

components from the date of issue Purchase Order (PO). The deployed onsite engineer shall be

available onsite for support from 9 AM to 6PM on all CSL working days, and on need basis during

non-office hours the engineer shall reach the site within one hour.

Bidder must provide the man power cost for onsite on per year basis in the price bid. CSL holds the

right to negotiate rate terms with the successful bidder.

CSL has the right to discontinue the onsite man power services and take over support after one year

from the date of Purchase Order (PO)and also ask for a change in man power by citing reasons if

competency is not sufficient. The bidder shall arrange a replacement within 3 (THREE) working days

having the same or higher competency level.



The SI has to continue support by default even in case of termination of onsite man power contract.

Also, SI shall propose a point of contact/ SPOC during this period (after the termination of on-site

man power). Provision for remote support shall be arranged if required during this required. The

escalation matrix of the SI should also be provided. SPOC must submit a weekly, monthly, quarterly

and half-yearly reports as mentioned in the ‘Section I, under Report Management clause’, along with

a fortnightly visit to CSL every month without any additional cost to CSL.

3.2 Warranty shall cover the following

1. Repair / Replacement of Hardware and other supplied items inclusive of all types of spare parts.

a) Installation / Re-Installation / Maintenance of OS, system software and other supplied

software

b) All system patches, upgrades, service packs etc. of the OS and all other software supplied

and installed by the OEM shall be made available free of cost.

c) System management during onsite deployment of the engineer of the successful bidder:

i. Monitoring, logging and reporting of the equipment operation on 24x7x365 basis

ii. Periodic health checks of the systems and implementing proactive rectification

measures.

iii. Analysing, troubleshooting and reporting all system related issues.

iv. All incidents must be documented and logged as per the format mutually agreed upon.

d) Liaison with various vendors, OEMs, agencies and service providers for equipment

maintenance & related work.

2. Server Administration: Server administration Functions include following activities in

consultation with CSL Personnel during the onsite deployment of the engineer of the successful

bidder:

a) Operating system administration and tuning

b) OS and software re-installation in the event of system crash/failures with OEM coordination

during duration of the contract

c) Configuring file systems, volumes and apportioning disk space

d) Ensure proper configuration of server parameters.

e) Periodic system performance tuning.



f) Addition, deletion, re-configuration of devices, additional users and printers etc.

g) Implementing security patches on servers at all levels.

h) Orderly start-up and shutdown of servers as per laid down procedures.

i) Security management – Configuring account policy, access rights and control as per security

policy.

j) Ensure all critical services are running properly on the servers. Schedule and optimize these

services.

k) Maintain lists of all system files, root directories and volumes.

l) Resolving all server related problems.

m) Escalating unresolved problems to ensure resolution as per the agreed SLA.

3.3 System Availability Requirements & Deduction for Non-performance

These availability requirements are associated with non-performance deduction to have desired

uptime availability and delivery of service to CSL. The availability requirements shall remain effective

during warranty period. Non-Performance deduction during these periods shall be calculated.

The bidder shall maintain logs for each of the service provided and shall provide necessary reports

which shall help in ascertaining the service levels and calculation of non-performance deduction.

The downtime for scheduled maintenance (patch application, upgrades – OS, Database, etc.) shall

need to be mutually agreed between CSL and the SI. To reduce this time, various maintenance

activities can be clubbed together with proper planning.

3.4 Service Level Agreements

The response time (time before the reported incident must be updated/acknowledged by the

support team post assignment) and resolution time (time before the reported incident stands

completely resolved and the erroneous functionality becomes operational again) shall be the basis

for defining service level agreements (SLA) for functional & technical support:

Priority Max Response Time Max Resolution Time

(High) Business Showstopper 30 Minutes 4 Hours

(Medium) 30 Minutes 8 Hours (one working day)

(Low) 30 Minutes 24 Hours (three working days)

Table: Severity levels definition



Priority Criteria Service Levels

(In Business Hours)

(High) Business

Showstopper

A critical function is not available or

very seriously impaired; the impact on

business is severe; a large number of

end users are unable to perform their

normal work; and/or no readily

available alternative exists

Response within 30 minutes,

restoration of service shall be

within 4 hours

(Medium)

A critical service is unavailable or

seriously impacted by a problem;

degraded system performance; no

realistic work around is available and

financial, customer-related or safety

related impacts could occur

Response within 30 minutes,

restoration of service shall be

within 8 hours

(Low)

A non-critical service is unavailable or

impaired by a problem; Degraded

system performance. There is no direct

immediate impact on the business.

Work can continue with minor

disruptions or loss of efficiency.

Alternative ways of performing normal

work is available

Response within 30 minutes

and resolution within 24 hours.

Note: Irrespective of the above SLA, the SI shall ensure that repair/ replacement of faulty

component (in case of HA component) is carried out within 48 hours.

Table: Severity levels along with Response time and Resolution time

The above-mentioned SLA’s is applicable on holidays also. The performance of the support team

shall be tracked on a monthly basis as per the SLA detailed in table above.

In case of slippage in SLA percentage for any category of incidents, the bidder shall be penalised as

detailed below.

3.5 SLA Violations and Associated Penalties

A quarterly performance evaluation shall be conducted using quarterly reports of that respective

quarter.

Penalty Calculations: Penalty calculation will be done as per the below methodology. Penalty table

includes penalty that would be levied on bidder on non-achievement of SLAs. Slabs have been

created for each SLA and penalty would be imposed on bidder as per the SLA achievement/ non-

achievement for the period under consideration.

Priority Allotted

Time

Blocks(hrs)

Number of

Issues

unresolved

Pending

hours (No.

of

additional

time

blocks)

P=No. issues

unresolved

*No time

blocks

Weightage Penalty

Charges



Priority Allotted

Time

Blocks(hrs)

Number of

Issues

unresolved

Pending

hours (No.

of

additional

time

blocks)

P=No. issues

unresolved

*No time

blocks

Weightage Penalty

Charges

High 0-4 x a p1=x*a 0.003 p1* 0.003*T

Medium 0-8 y b p2=y*b 0.002 p2* 0.002*T

Low 0-24 z c p3=z*c 0.001 p3* 0.001*T

Table: Penalty calculation

Where T is the total payment due for corresponding quarter of Warranty.

Supplier shall ensure 99% uptime for the total solution in high availability mode

Penalty is limited to maximum 10% of the amount due for the year.

Payments to the Bidder are linked to the compliance with the SLA metrics. During the contract

period, it is envisaged that there could be changes to the SLAs, in terms of addition, alteration or

deletion of certain parameters, based on mutual consent of both the parties i.e. CSL and Bidder.

The Bidder shall monitor and maintain the stated service levels to provide quality service. Bidder

shall provide automated SLA reports/ MIS reports and provide access to CSL or its designated

personnel to the tools used for SLA monitoring.

4. Performance Monitoring and Reporting

a) Ensure regular monitoring and maintain a log of the performance monitoring of networks.

b) Ensure regular analysis of events and logs generated in the entire network and ensure that the

logs are backed up and truncated at regular intervals.

c) Undertake appropriate actions in accordance with the results of the log analysis to ensure

optimal performance

5. Performance Standard

It should be ensured that network equipment’s performance and responses are according to the

definition as indicated in the SLA.

6. Software and Tools

All software to be supplied under the scope of the project must be of current versions that are

currently supported by their originator, if relevant. Software tools must be compliant with generally

accepted standards. All required genuine licenses for any of the component must be provided in the

name of Cochin Shipyard Limited.



7. Manuals and Documents

The SI should provide system administration manual(s), User / operational manual(s) and all related

manual(s), service guides and handbooks, which shall be used by CSL to run the entire network. This

should include how the various parameters should be monitored / tuned in a live system.

All installation and configuration reports, documents, diagrams etc are to be supplied before

commissioning. Two set of printed manuals and one set in soft copy on CD should be provided.



SECTION II - TECHNICAL SPECIFICATIONS OF NETWORK COMPONENTS

1. WAN ROUTER

S. No Minimum Requirements Compliance

(Yes / No)

REQ. WR.001 Must support 1000 Mbps initially and upgradable to 1500 Mbps of

Throughput

REQ. WR.002 Must have 12 WAN / LAN Giga Ports with 12 SFP combo port

REQ. WR.003 Must support 3 Open Slots for future expandability

REQ. WR.004 Must Support 8 GB RAM with 2 USB support

REQ. WR.005 Must support Dual redundant power supply with both AC and DC

support

REQ. WR.006

Must support Layer 2 Tunneling Protocol, Bidirectional Forwarding

Detection, Multiprotocol Label Switching, Virtual routing and

forwarding, Virtual Extensible LAN; Ethernet over MPLS

REQ. WR.007 Must support Encryption of DES, 3DES, AES-128 or AES-256;

Authentication: RSA (748/1024/2048 bit), MD5, SHA1

REQ. WR.008

Must support QoS, Class-Based Weighted Fair Que, Weighted

Random Early Detection (WRED), Hierarchical QoS, Policy-Based

Routing (PBR), Performance Routing/ Network Quality Analyzer

(NQA)

REQ. WR.009

Must support IPv4, IPv6, static routes, Routing Information

Protocol Versions 1 and 2 (RIP and RIPv2), Open Shortest Path First

(OSPF), Border Gateway Protocol (BGP), BGP Router Reflector,

Intermediate System-to-Intermediate System (IS-IS)

REQ. WR.010

Must support Multicast Internet Group Management Protocol

Version 3 (IGMPv3), Protocol Independent Multicast sparse mode

(PIM SM), PIM Source-Specific Multicast (SSM), Resource

Reservation Protocol (RSVP)

REQ. WR.011 Must support Internet Key Exchange (IKE), access control lists

(ACL), Dynamic Host Configuration Protocol (DHCP), Frame Relay




(Yes / No)

(FR), DNS

REQ. WR.012

Must support RADIUS, authentication, authorization, and

accounting (AAA), IPv4-to-IPv6 Multicast, MPLS, Layer 2 and Layer

3 VPN, IPsec, Layer 2 Tunnelling Protocol (L2TP), Bidirectional

Forwarding Detection (BFD), IEEE 802.1ag

REQ. WR.013

Must support Generic routing encapsulation (GRE), Ethernet,

802.1q VLAN, Point-to-Point Protocol (PPP), Multilink Point-to-

Point Protocol (MLPPP), Frame Relay, High-Level Data Link Control

(HDLC), Serial (RS-232, RS-449, and V.35), and PPP over Ethernet

(PPPoE)

REQ. WR.014

Must support GUI-based device-management tool simplifies that

routing, firewall, VPN, unified communications, and WAN and LAN

configuration

REQ. WR.016 Support secured bootloader software to prevent malicious or

unintended software from booting on the system

REQ. WR.017

Must support Dynamic VPN, zone-based firewalls, and content

management by protecting data, providing authentication

credentials, and enable transmissions that are not backhauled

through the data center

REQ. WR.019 Must support SDWAN functions with Application awareness and

IPS signature updates

REQ. WR.020 Must support SDWAN functions with dynamic multi-path with TCP

optimization

REQ. WR.021 Must support SDWAN functions with hub and spoke and full mesh

topology with Application & SLA based policies

REQ. WR.022 Must support SDWAN functions with unlimited segmentation /

VPN

REQ. WR.023 Must support SDWAN functions with URL Filtering with DNS

security visibility and SSL proxy with webcaching




(Yes / No)

REQ. WR.024 Must be NDPP or EAL certified

REQ. WR.025 Must have Operating temperature of 0º to 40ºC

REQ. WR.026

The OEM should be leader or challengers in Gartner's magic

Quadrant for last 3 (three) Consecutive years (2017,2018 & 2019)

for wired and wireless LAN access infrastructure.

REQ. WR.027

The Proposed router should support 5 Years 8 X 5 X NBD hardware

replacement support with twenty-four-hour global access to OEM

Technical assistance center.

2. CORE SWITCH

S. No Functionalities Minimum Requirements Compliance (Yes

/ No)

REQ.CS.001

Shall have minimum five slots each of

which is available for hot-swappable

network port modules

REQ.CS.002

The switch shall have shall have

distributed switching architecture on

each interface module (any

additional hardware shall be

proposed to achieve distributed

switching)

REQ.CS.003

The switch shall have shall have

distributed switching architecture on

each interface module (any

additional hardware and software

shall be proposed to achieve

distributed switching)

REQ.CS.004

• The switch shall support

minimum 144 autosensing

10/100/1000 ports or 144 SFPs.

• The switch must be populated

with 20 X 1G SM SFP ,8 X 1G

MM SFP and 8 X1G copper




/ No)

interface.

• 2 * 40 Gbps need be connected

either via QSFP+ or QSFP Cables

to form HA between Switches.

REQ.CS.005

The switch shall support 2000 Gbps

Backplane and minimum 900 MPPS

forwarding throughput and dual core

processor, 8 Gb DRAM 16Gb Flash

REQ.CS.006

The switch shall support SFP+ (Fiber)

and Copper (10G-Base T, UTP) 10G

capability to allow customer to

choose based on the backbone

cabling design

REQ.CS.007 The Switch should support Multi-

Gigabit ports

REQ.CS.008 The switch shall support Non-PoE,

PoE and PoE+ Gigabit Line cards

REQ.CS.009 1 RJ-45 console port

REQ.CS.010

Packet buffer size of minimum 10 MB

per module to support

video/streaming traffic

REQ.CS.011 Shall have routing/switching capacity

of minimum 960 Gbps

REQ.CS.012 Shall have 570 million pps or more

switching throughput

REQ.CS.013 Shall provide High-performance, low-

latency

REQ.CS.014

Software defined

Networking

The Switch should support OpenFlow

1.0 and 1.3 specifications to enable

SDN by allowing separation of the

data (packet forwarding) and control

(routing decision) paths

REQ.CS.015

The Switch should create custom

OpenFlow pipelines (processing

stages) on-demand to support new

SDN applications

REQ.CS.016 Policy manager/ management

support

REQ.CS.017

The Switch should support unified

wired and wireless policies using

Policy manager/ management

REQ.CS.018 The Switch should support HTTP

redirect function




/ No)

REQ.CS.019

The Switch should able to configure

switch for port security, add VLAN,

and set PoE priority

REQ.CS.020

Quality of service

(QoS)

The Switch should classify traffic

using multiple match criteria based

on Layer 2, 3, and 4 information;

applies QoS policies such as setting

priority level and rate limit to

selected traffic on a per-port or per-

VLAN basis

REQ.CS.021 Traffic prioritization

REQ.CS.022

The Switch should support real-time

traffic classification into eight priority

levels mapped to eight queues

REQ.CS.023 Bandwidth shaping

REQ.CS.024

The switch should support port-

based rate limiting to provides per-

port ingress-/egress-enforced

increased bandwidth

REQ.CS.025 The switch should support classifier-

based rate limiting

REQ.CS.026

The switch should provide per-port,

per-queue egress-based reduced

bandwidth

REQ.CS.027

The switch should support IEEE

802.1p priority tag based on IP

address, IP Type of Service (ToS),

Layer 3 protocol, TCP/UDP port

number, source port, and DiffServ

REQ.CS.028

Management

The switch should mirror selected

ingress/egress traffic based on ACL,

port, MAC address, or VLAN to a local

or remote Switch located anywhere

on the network

REQ.CS.029 The switch should support RMON,

XRMON, and sFlow

REQ.CS.030


802.1AB Link Layer Discovery

Protocol (LLDP)




/ No)

REQ.CS.031

The switch should leverage RADIUS

to link a custom list of CLI commands

to an individual network

administrator's login; an audit trail

documents activity

REQ.CS.032 The switch should support Friendly

port names

REQ.CS.033

The switch should support provide

independent primary and secondary

operating system files for backup

while upgrading

REQ.CS.034 The switch should support Multiple

configuration files

REQ.CS.035

The switch should support

Unidirectional Link Detection

(UDLD)/DLDP

REQ.CS.036

The switch should use settings in

DHCP to enable Zero-Touch

ProVisioning with Network

Management tool

REQ.CS.037

Connectivity


802.3az Energy Efficient Ethernet

REQ.CS.038


802.3af and IEEE 802.3at Power over

Ethernet (PoE)

REQ.CS.039 The switch should support Jumbo

frames

REQ.CS.040

The switch should provide automatic

adjustments for straight-through or

crossover cables on all 10/100 and

10/100/1000 ports

REQ.CS.041

IPV6 Feature

The switch should support IPv6 host

REQ.CS.042 The switch should support Dual stack

(IPv4 and IPv6)

REQ.CS.043 The switch should support MLD

snooping

REQ.CS.044 The switch should support IPv6

ACL/QoS

REQ.CS.045 supports ACL and QoS for IPv6 traffic

REQ.CS.046

The switch should support static,

RIPng, OSPFv3 routing protocols

from day one




/ No)

REQ.CS.047


encapsulation of IPv6 traffic in IPv4

packets from day one

REQ.CS.048

The switch should have RA guard,

DHCPv6 protection, dynamic IPv6

lockdown, and ND snooping

REQ.CS.049

Resiliency and

availability

The Switch should create one virtual

resilient switch from two switches

and attached the network devices

using standard LACP for automatic

load balancing and high availability to

simplify network operation by reduce

the need for complex protocols like

Spanning Tree Protocol (STP), Equal-

Cost Multipath (ECMP), and VRRP

REQ.CS.050

The switch should support Virtual

Router Redundancy Protocol (VRRP)

from day one

REQ.CS.051 The switch should support Nonstop

switching

REQ.CS.052 The switch should support Nonstop

routing

REQ.CS.053


Redundant management module and

power

REQ.CS.054


802.1s Multiple Spanning Tree

Protocol and 802.1w Rapid Spanning

Tree Protocol

REQ.CS.055


802.3ad Link Aggregation Control

Protocol (LACP) and port trunking

REQ.CS.056

The switch should support up to 144

trunks, each with up to eight links

(ports) per trunk

REQ.CS.057

The switch should enable loop-free

and redundant network topology

without using Spanning Tree

Protocol; allows a server or switch to

connect to two switches using one

logical trunk for redundancy and load

sharing




/ No)

REQ.CS.058

The switch should provide

uninterrupted power and allows hot-

swapping of the redundant power

supplies when installed

REQ.CS.059 The switch should support Hot-

swappable modules

REQ.CS.060 The switch should support Uplink

Failure Detection

REQ.CS.061

The switch should support easy-to-

configure link redundancy of active

and standby links

REQ.CS.062

Layer 2 Switching

MAC address table size of 64000

entries

REQ.CS.063 The switch should support IEEE

802.1v protocol VLANs


802.1ad Q-in-Q

REQ.CS.065 The switch should support MAC-

based VLAN

REQ.CS.066 The switch should support Rapid Per-

VLAN Spanning Tree (RPVST+)

REQ.CS.067


dynamically load balancing across

multiple active redundant links to

increase available aggregate

bandwidth to allow concurrent Layer

3 routing

REQ.CS.068 The switch should support GVRP and

MVRP

REQ.CS.069 allows automatic learning and

dynamic assignment of VLANs

REQ.CS.070

The switch should support VxLAN

encapsulation (tunnelling) protocol

for overlay network that enables a

more scalable virtual network

deployment

REQ.CS.071 The switch should support VLAN and

tagging

REQ.CS.072


802.1Q standard and 4096 VLANs

simultaneously

REQ.CS.073 Layer 3 services

The switch should support User

Datagram Protocol (UDP) helper

function




/ No)

REQ.CS.074 The switch should support Loopback

interface address

REQ.CS.075 The switch should support Route

maps

REQ.CS.076 The switch should support DHCP

server

REQ.CS.077


Bidirectional Forwarding Detection

(BFD)

REQ.CS.078

Layer 3 routing

The switch should support 10000

(IPv4), 5000 (IPv6) routing entries

REQ.CS.079

The switch should support Static IP

routing for both IPv4 and IPv6

networks

REQ.CS.080

The switch should support OSPFv2

for IPv4 routing and OSPFv3 for IPv6

routing from day one

REQ.CS.081 The switch should support Policy-

based routing from day one

REQ.CS.082

The switch should support Border

Gateway Protocol (BGP) from day

one

REQ.CS.083

The switch should support RIPv1,

RIPv2, and RIPng routing from day

one

REQ.CS.084

Security

The switch should provide filtering

based on the IP field,

source/destination IP

address/subnet, and

source/destination TCP/UDP port

number on per-VLAN or per-port

basis


802.1X users per port

REQ.CS.086

The switch should support Web-

based authentication from a Web

browser for clients that do not

support IEEE 802.1X supplicant

REQ.CS.087 The switch should support MAC-

based authentication

REQ.CS.088


Concurrent IEEE 802.1X, Web, and

MAC authentication schemes per

port




/ No)

REQ.CS.089

The switch should detect traffic

patterns typical of worm-type viruses

and either throttles or entirely

prevents the virus from spreading

across the routed VLANs or bridged

interfaces without requiring external

appliances

REQ.CS.090

The switch should support DHCP

protection to blocks DHCP packets

from unauthorized DHCP servers,

preventing denial-of-service attacks

REQ.CS.091

The switch should support secure

encryption of all access methods (CLI,

GUI, or MIB) through SSHv2, SSL,

and/or SNMPv3

REQ.CS.092 The switch should support CPU

protection

REQ.CS.093

The switch should support ICMP

throttling to defeat ICMP denial-of-

service attacks by enabling any

switch port to automatically throttle

ICMP traffic

REQ.CS.094 The switch should support STP BPDU

port protection

REQ.CS.095 The switch should support Dynamic

IP lockdown

REQ.CS.096 The switch should support Dynamic

ARP protection

REQ.CS.097 The switch should support STP Root

Guard

REQ.CS.098 The switch should support Detection

of malicious attacks

REQ.CS.099

The switch should support Port

security to allow access only to

specified MAC addresses, which can

be learned or specified by the

administrator

REQ.CS.100 The switch should support MAC

address lockout

REQ.CS.101 The switch should support Source-

port filtering

REQ.CS.102 The switch should support

RADIUS/TACACS+




/ No)

REQ.CS.103 The switch should support Secure

Shell


Sockets Layer (SSL)


FTP

REQ.CS.106

The switch should support secure

management interfaces such as

SNMP, telnet, SSH, SSL, Web, and

USB at the desired level

REQ.CS.107 Switch management logon security

REQ.CS.108

helps secure switch CLI logon by

optionally requiring either RADIUS or

TACACS+ authentication

REQ.CS.109


customized security policy when

users log in to the switch


802.1AE MACsec

REQ.CS.111 The switch should support Private

VLAN

REQ.CS.112

Convergence

The switch should support IP

multicast routing

REQ.CS.113

The switch should support IP

multicast snooping (data-driven

IGMP)

REQ.CS.114 The switch should support LLDP-MED

(Media Endpoint Discovery)

REQ.CS.115 PoE allocations

REQ.CS.116

The switch should support multiple

methods (automatic, IEEE 802.3af

class, LLDP-MED, or user specified) to

allocate PoE power for more efficient

energy savings

REQ.CS.117 The switch should support Auto

VLAN configuration for voice

REQ.CS.118 The switch should support Local MAC

Authentication

REQ.CS.119 Environmental

features

Shall support IEEE 802.3az Energy-

efficient Ethernet (EEE) to reduce

power consumption

REQ.CS.120 Operating temperature of 0°C to

40°C




/ No)

REQ.CS.121

Safety and Emission standards

including EN 60950; IEC 60950; FCC

part 15 Class A

REQ.CS.122

Warranty and

support

The below Warranty shall be offered

directly from the switch OEM.

REQ.CS.123

Life time warranty as long as CSL use

this product, with next-business-day

support

REQ.CS.124 Software upgrades/updates shall be

included as part of the warranty

REQ.CS.125

The OEM should be a ‘Leader’ or ‘or

‘Challenger’ in latest Gartner Magic

Quadrant for the Wired and Wireless

LAN Access Infrastructure for last

consecutive 3 years (2017,2018 &

2019)

3. 24 PORT EDGE SWITCH

S. No Functionalities Minimum Requirements Compliance

(Yes / No)

REQ.24ESW.001

24 RJ-45 autosensing 10/100/1000 ports

and 2x1G SFP (SM) Should be populated

from day 1

REQ.24ESW.002 Life time warranty as long as CSL use these

products, with advance replacement and

next-business-day delivery Day one

REQ.24ESW.003 Switch shall support 2 MB Packet buffer size

REQ.24ESW.004 Shall have switching capacity of 128 Gbps

REQ.24ESW.005 Shall have up to 95 million pps switching

throughput

REQ.24ESW.006 The Switch should support minimum 8000

MAC address

REQ.24ESW.007 The switch should have Routing table size of




(Yes / No)

10000 entries (IPv4), 5000 entries (IPv6)

REQ.24ESW.008

SDN capability

OpenFlow protocol capability to enable

software-defined networking

REQ.24ESW.009 The switch should support OpenFlow 1.0

and 1.3 specifications to enable SDN by

allowing separation of the data (packet

forwarding) and control (routing decision)

paths

REQ.24ESW.010

Features

The switch should support HTTP redirect

function

REQ.24ESW.011 The switch should support User role to

defines a set of switch-based policies in

areas such as security, authentication, and

QoS. A user role can be assigned to a group

of users or devices, using switch

configuration

REQ.24ESW.012 The switch should support authentication

and network policies will be applied and

enforced at the Controller

REQ.24ESW.013 The Switch should support clients visibility

with static IP address

REQ.24ESW.014

Quality of service

(QoS)

The switch should support Traffic

prioritization (IEEE 802.1p)

REQ.24ESW.015 The switch should support Layer 4

prioritization to enable prioritization based

on TCP/UDP port numbers

REQ.24ESW.016 The switch should support Class of Service

(CoS) to sets the IEEE 802.1p priority tag

based on IP address, IP Type of Service

(ToS), Layer 3 protocol, TCP/UDP port




(Yes / No)


REQ.24ESW.017 The switch should support Rate limiting to

sets per-port ingress enforced maximums

and per-port, per-queue minimums

REQ.24ESW.018 The switch should provide congestion

management

REQ.24ESW.019 Connectivity The switch should support Auto-MDIX

REQ.24ESW.020

IPV6 Feature

The switch should support IPV6 host to

enable switches to be managed in an IPv6

network

REQ.24ESW.021 The switch should support Dual stack

REQ.24ESW.022 The switch should support MLD snooping to

forward IPv6 multicast traffic to the

appropriate interface

REQ.24ESW.023 The switch should support ACL and QoS for

IPv6 network traffic

REQ.24ESW.024 The switch should support static and RIPng

protocols for IPV6

REQ.24ESW.025

Security

The switch should support RA guard,

DHCPv6 protection, dynamic IPv6 lockdown,

and ND snooping

REQ.24ESW.026 The switch should have Energy-efficient

design

REQ.24ESW.027 The switch should support Energy-efficient

Ethernet (EEE) to reduce power

consumption in accordance with IEEE

802.3az




(Yes / No)

REQ.24ESW.028 The switch should support very low latency,

increased packet buffering, and adaptive

power consumption

REQ.24ESW.029 Selectable queue configurations

REQ.24ESW.030 The switch should have facility to allow for

increased performance by selecting the

number of queues and associated memory

buffering that best meet the requirements

of the network applications

REQ.24ESW.031

Convergence

The switch should support IP multicast

routing and PIM Sparse and Dense modes to

route IP multicast traffic

REQ.24ESW.032 The switch should support IP multicast

snooping and data-driven IGMP

REQ.24ESW.033 The switch should support LLDP-MED


REQ.24ESW.034 The switch should support IEEE 802.1AB Link

Layer Discovery Protocol (LLDP)

REQ.24ESW.035 The switch should support Local MAC

Authentication

REQ.24ESW.036

Resiliency and

availability


resilient switch from four switches and

attached the network devices using

standard LACP for automatic load balancing

and high availability

REQ.24ESW.037 The switch should support Virtual Router

Redundancy Protocol (VRRP)

REQ.24ESW.038 The switch should support IEEE 802.1s

Multiple Spanning Tree




(Yes / No)

REQ.24ESW.039 The switch should support IEEE 802.3ad link-

aggregation-control protocol (LACP) and

port trunking

REQ.24ESW.040 The switch should provide easy-to-configure

link redundancy of active and standby links

REQ.24ESW.041

Management and

Manageability

The switch should support SNMPv1, v2, and

v3

REQ.24ESW.042 The switch should support Zero-Touch

Provisioning (ZTP)

REQ.24ESW.043 The switch should support cloud-based

management platform offers simple, secure,

and cost-effective way to manage switches

REQ.24ESW.044 The switch should support Dual flash images

REQ.24ESW.045 The switch should allow assignment of

descriptive names to ports

REQ.24ESW.046 Find-Fix-Inform

REQ.24ESW.047 The switch should have the capability to find

and fixes common network problems

automatically, then informs administrator

REQ.24ESW.048 The switch should allow multiple

configuration files to be stored to a flash

image

REQ.24ESW.049 The switch should support RMON, XRMON,

and sFlow

REQ.24ESW.050 The switch should provide advanced

monitoring and reporting capabilities for

statistics, history, alarms, and events




(Yes / No)

REQ.24ESW.051 The switch should support ingress and

egress port monitoring enable network

problem solving

REQ.24ESW.052 The switch should support Unidirectional

link detection (UDLD)

REQ.24ESW.053 The switch should support IP service level

agreements (SLA) for voice

REQ.24ESW.054

Layer 2 switching

The switch should support IEEE 802.1Q

(4094 VLAN IDs) and 2K VLANs

simultaneously

REQ.24ESW.055 The switch should support Jumbo packet

support

REQ.24ESW.056 The switch should support IEEE 802.1v

protocol VLANs

REQ.24ESW.057 The switch should support Rapid Per-VLAN

Spanning Tree (RPVST+)

REQ.24ESW.058 The switch should support GVRP and MVRP

REQ.24ESW.059 The switch should support encapsulation

(tunnelling) protocol for overlay network

that enables a more scalable virtual network

deployment

REQ.24ESW.060 Layer 3 services The switch should support DHCP server

REQ.24ESW.061

Layer 3 routing

Routing Information Protocol (RIP)

REQ.24ESW.062 The switch should support RIPv1, RIPv2, and

RIPng routing and support 10,000 RIP routes

REQ.24ESW.063 The switch should support OSPFv2 and

OSPFv3 protocols for routing between




(Yes / No)

access and the next layer on the LAN.

REQ.24ESW.064 The switch should support Policy-based

routing

REQ.24ESW.065

Other

functionalities

The switch should support IEEE 802.1X

REQ.24ESW.066 The switch should support Web-based

authentication

REQ.24ESW.067 The switch should support MAC-based

authentication

REQ.24ESW.068 The switch should support Multiple IEEE


REQ.24ESW.069

The switch should support Concurrent IEEE

802.1X, Web, and MAC authentication

schemes per port

REQ.24ESW.070 The switch should support Access control

lists (ACLs)

REQ.24ESW.071

The switch should provide IP Layer 3 filtering

based on source/destination IP

address/subnet and source/destination

TCP/UDP port number

REQ.24ESW.072 The switch should support Source-port

filtering

REQ.24ESW.073 The switch should support RADIUS/TACACS+

REQ.24ESW.074 The switch should support Secure shell

REQ.24ESW.075 The switch should support Secure Sockets

Layer (SSL)

REQ.24ESW.076 The switch should support Port security




(Yes / No)

REQ.24ESW.077 The switch should support MAC address

lockout

REQ.24ESW.078 The switch should support Secure FTP

REQ.24ESW.079 The switch should support Switch

management logon security

REQ.24ESW.080 The switch should support STP BPDU port

protection

REQ.24ESW.081 The switch should support DHCP protection

REQ.24ESW.082 The switch should support Dynamic ARP

protection

REQ.24ESW.083 The switch should support STP root guard

REQ.24ESW.084 The switch should support Identity-driven

ACL

REQ.24ESW.085 The switch should support Per-port

broadcast throttling

REQ.24ESW.086 The switch should support Private VLAN

REQ.24ESW.087

Environmental

features

Shall support IEEE 802.3az Energy-efficient


consumption

REQ.24ESW.088 Operating temperature of 0°C to 45°C

REQ.24ESW.089

Safety and Emission standards including EN

60950; IEC 60950; VCCI Class A , FCC Class A

or equivalent certification

REQ.24ESW.090 Warranty and

support

The below Warranty shall be offered directly

from the switch OEM.

REQ.24ESW.091 Life time warranty as long as CSL use this




(Yes / No)

product with next-business-day delivery

support

REQ.24ESW.092 Software upgrades/updates shall be


REQ.24ESW.093



Quadrant for the Wired and Wireless LAN

Access Infrastructure for last consecutive 3

years (2017,2018 & 2019)

4. WAN SWITCH


(Yes / No)

REQ.WANSW.001

24 RJ-45 autosensing 10/100/1000 ports

and 2x1G SFP (SM) Should be populated

from day 1

REQ.WANSW.002

Life time warranty as long as CSL use these

products with advance replacement and

next-business-day delivery Day one

REQ.WANSW.003 Switch shall support 2 MB Packet buffer

size

REQ.WANSW.004 Shall have switching capacity of 128 Gbps

REQ.WANSW.005 Shall have up to 95 million pps switching

throughput

REQ.WANSW.006 The Switch should support minimum 8000

MAC address

REQ.WANSW.007 The switch should have Routing table size

of 10000 entries (IPv4), 5000 entries (IPv6)




(Yes / No)

REQ.WANSW.008

SDN capability

OpenFlow protocol capability to enable

software-defined networking

REQ.WANSW.009

The switch should support OpenFlow 1.0

and 1.3 specifications to enable SDN by

allowing separation of the data (packet

forwarding) and control (routing decision)

paths

REQ.WANSW.010

Features

The switch should support HTTP redirect

function

REQ.WANSW.011

The switch should support User role to

defines a set of switch-based policies in

areas such as security, authentication, and

QoS. A user role can be assigned to a group

of users or devices, using switch

configuration

REQ.WANSW.012

The switch should support authentication

and network policies will be applied and

enforced at the Controller

REQ.WANSW.013 The Switch should support clients visibility

with static IP address

REQ.WANSW.014

Quality of service

(QoS)

The switch should support Traffic

prioritization (IEEE 802.1p)

REQ.WANSW.015

The switch should support Layer 4

prioritization to enable prioritization based

on TCP/UDP port numbers

REQ.WANSW.016

The switch should support Class of Service

(CoS) to sets the IEEE 802.1p priority tag

based on IP address, IP Type of Service

(ToS), Layer 3 protocol, TCP/UDP port





(Yes / No)

REQ.WANSW.017

The switch should support Rate limiting to

sets per-port ingress enforced maximums

and per-port, per-queue minimums

REQ.WANSW.018 The switch should provide congestion

management

REQ.WANSW.019 Connectivity The switch should support Auto-MDIX

REQ.WANSW.020

IPV6 Feature

The switch should support IPV6 host to

enable switches to be managed in an IPv6

network

REQ.WANSW.021 The switch should support Dual stack

REQ.WANSW.022

The switch should support MLD snooping

to forward IPv6 multicast traffic to the

appropriate interface

REQ.WANSW.023 The switch should support ACL and QoS for

IPv6 network traffic

REQ.WANSW.024 The switch should support static and RIPng

protocols for IPV6

REQ.WANSW.025

Security

The switch should support RA guard,

DHCPv6 protection, dynamic IPv6

lockdown, and ND snooping

REQ.WANSW.026 The switch should have Energy-efficient

design

REQ.WANSW.027

The switch should support Energy-efficient


consumption in accordance with IEEE

802.3az

REQ.WANSW.028 The switch should support very low

latency, increased packet buffering, and




(Yes / No)

adaptive power consumption

REQ.WANSW.029 Selectable queue configurations

REQ.WANSW.030

The switch should have facility to allow for

increased performance by selecting the

number of queues and associated memory

buffering that best meet the requirements

of the network applications

REQ.WANSW.031

Convergence

The switch should support IP multicast

routing and PIM Sparse and Dense modes

to route IP multicast traffic

REQ.WANSW.032 The switch should support IP multicast

snooping and data-driven IGMP

REQ.WANSW.033 The switch should support LLDP-MED


REQ.WANSW.034 The switch should support IEEE 802.1AB

Link Layer Discovery Protocol (LLDP)

REQ.WANSW.035 The switch should support Local MAC

Authentication

REQ.WANSW.036

Resiliency and

availability


resilient switch from four switches and

attached the network devices using

standard LACP for automatic load

balancing and high availability

REQ.WANSW.037 The switch should support Virtual Router

Redundancy Protocol (VRRP)

REQ.WANSW.038 The switch should support IEEE 802.1s

Multiple Spanning Tree

REQ.WANSW.039 The switch should support IEEE 802.3ad

link-aggregation-control protocol (LACP)




(Yes / No)

and port trunking

REQ.WANSW.040

The switch should provide easy-to-

configure link redundancy of active and

standby links

REQ.WANSW.041

Management and

Manageability

The switch should support SNMPv1, v2,

and v3

REQ.WANSW.042 The switch should support Zero-Touch

Provisioning (ZTP)

REQ.WANSW.043

The switch should support cloud-based

management platform offers simple,

secure, and cost-effective way to manage

switches

REQ.WANSW.044 The switch should support Dual flash

images

REQ.WANSW.045 The switch should allow assignment of

descriptive names to ports

REQ.WANSW.046 Find-Fix-Inform

REQ.WANSW.047

The switch should have the capability to

find and fixes common network problems

automatically, then informs administrator

REQ.WANSW.048

The switch should allow multiple

configuration files to be stored to a flash

image

REQ.WANSW.049 The switch should support RMON, XRMON,

and sFlow

REQ.WANSW.050

The switch should provide advanced

monitoring and reporting capabilities for

statistics, history, alarms, and events




(Yes / No)

REQ.WANSW.051

The switch should support ingress and

egress port monitoring enable network

problem solving

REQ.WANSW.052 The switch should support Unidirectional

link detection (UDLD)

REQ.WANSW.053 The switch should support IP service level

agreements (SLA) for voice

REQ.WANSW.054

Layer 2 switching

The switch should support IEEE 802.1Q

(4094 VLAN IDs) and 2K VLANs

simultaneously

REQ.WANSW.055 The switch should support Jumbo packet

support

REQ.WANSW.056 The switch should support IEEE 802.1v

protocol VLANs

REQ.WANSW.057 The switch should support Rapid Per-VLAN

Spanning Tree (RPVST+)

REQ.WANSW.058 The switch should support GVRP and MVRP

REQ.WANSW.059

The switch should support encapsulation

(tunnelling) protocol for overlay network

that enables a more scalable virtual

network deployment

REQ.WANSW.060 Layer 3 services The switch should support DHCP server

REQ.WANSW.061

Layer 3 routing

Routing Information Protocol (RIP)

REQ.WANSW.062

The switch should support RIPv1, RIPv2,

and RIPng routing and support 10,000 RIP

routes

REQ.WANSW.063 The switch should support OSPFv2 and




(Yes / No)

OSPFv3 protocols for routing between

access and the next layer on the LAN.

REQ.WANSW.064 The switch should support Policy-based

routing

REQ.WANSW.065

Other

functionalities

The switch should support IEEE 802.1X

REQ.WANSW.066 The switch should support Web-based

authentication

REQ.WANSW.067 The switch should support MAC-based

authentication

REQ.WANSW.068 The switch should support Multiple IEEE


REQ.WANSW.069

The switch should support Concurrent IEEE

802.1X, Web, and MAC authentication

schemes per port

REQ.WANSW.070 The switch should support Access control

lists (ACLs)

REQ.WANSW.071

The switch should provide IP Layer 3

filtering based on source/destination IP

address/subnet and source/destination

TCP/UDP port number

REQ.WANSW.072 The switch should support Source-port

filtering

REQ.WANSW.073 The switch should support

RADIUS/TACACS+

REQ.WANSW.074 The switch should support Secure shell

REQ.WANSW.075 The switch should support Secure Sockets

Layer (SSL)




(Yes / No)

REQ.WANSW.076 The switch should support Port security

REQ.WANSW.077 The switch should support MAC address

lockout

REQ.WANSW.078 The switch should support Secure FTP

REQ.WANSW.079 The switch should support Switch

management logon security

REQ.WANSW.080 The switch should support STP BPDU port

protection

REQ.WANSW.081 The switch should support DHCP

protection

REQ.WANSW.082 The switch should support Dynamic ARP

protection

REQ.WANSW.083 The switch should support STP root guard

REQ.WANSW.084 The switch should support Identity-driven

ACL

REQ.WANSW.085 The switch should support Per-port

broadcast throttling

REQ.WANSW.086 The switch should support Private VLAN

REQ.WANSW.087

Environmental

features

Shall support IEEE 802.3az Energy-efficient


consumption

REQ.WANSW.088 Operating temperature of 0°C to 45°C

REQ.WANSW.089

Safety and Emission standards including EN

60950; IEC 60950; VCCI Class A , FCC Class

A or equivalent certification

REQ.WANSW.090 Warranty and The below Warranty shall be offered




(Yes / No)

support directly from the switch OEM.

REQ.WANSW.091

Life time warranty as long as CSL use this

product with next-business-day delivery

support

REQ.WANSW.092 Software upgrades/updates shall be


REQ.WANSW.093



Quadrant for the Wired and Wireless LAN

Access Infrastructure for last consecutive 3

years (2017,2018 & 2019)

5. LINK LOAD BALANCER


(Yes / No)

REQ.LLB.001 Minimum Throughput of 1 Gbps from Day 1 Upgradable to 4 Gbps

on same hardware appliance

REQ.LLB.002 Minimum of 5 X 1G Ethernet ports

REQ.LLB.003 Minimum 4 X SFP ports (empty slots)

REQ.LLB.004 Should have minimum 4 GB RAM from Day 1

REQ.LLB.005 Round Robin and Weighted Round Robin, Least Connections,

Weighted Least Connection

REQ.LLB.006 Input Voltage at 230V at 50Hz




(Yes / No)

REQ.LLB.007 Minimum Misses, Connection Time-outs, Maximum Connections

REQ.LLB.008 Bandwidth, Link, Response Time, Source IP Hash

REQ.LLB.009 URL Content Based Load Balancing, Persistence Support

REQ.LLB.010 Generic NAT Many to One & One to One

REQ.LLB.011 Dynamic NAT

REQ.LLB.012 Should provide Load balancing for inbound & outbound traffic

REQ.LLB.013 Logic based on least number of bytes, least numbers of users, CPU

Utilization

REQ.LLB.014 Selection of shortest path to destination based on load / Hops /

response time

REQ.LLB.015 Device should detect link failure automatically

REQ.LLB.016 Proposed solution should support proximity

REQ.LLB.017 In case of link failure traffic should be diverted to another link

REQ.LLB.018 Command Line Interface, WebUI for configuration and reporting,

Element Manager, SNMP V3

REQ.LLB.019 (SSH), Secure Copy (SCP) V2, HTTPS, TFTP




(Yes / No)

REQ.LLB.020 Multi-level Administration, RADIUS, TACACS+, Secure Shell

REQ.LLB.021 Support graceful shutdown & activation of links

REQ.LLB.022 Redirection of traffic based on Source IP, destination IP and Port

REQ.LLB.023

Vendor Should be in Leaders or Challenger Quadrant of latest

Gartner ADC magic Quadrant report for last consecutive 3 years

(2017,2018 & 2019)

6. NEXT GEN FIREWALL - EXTERNAL


(Yes / No)

REQ.NGFW.001

The Firewall solution offered must be rated as ‘leaders’ or

'Challengers' in the latest Gartner Magic Quadrant for Enterprise

Network Firewall published by Gartner from last three consecutive

years (2017,2018 & 2019).

REQ.NGFW.002 The Firewall offered must be given recommended status by NSS

Lab Report.

REQ.NGFW.003

The proposed solution/appliance MUST be upto Layer 7

protection. There should be no performance degradation in the

overall transaction processing. The solution shall be deployed in

HA/Non-HA mode in the DC/ICCC.

REQ.NGFW.004

The appliance-based security platform should be capable of

providing firewall, application visibility, and control, VPN

functionality and anti-apt in a single appliance.

REQ.NGFW.005

The appliance should support at least 12 * 1G Gigabit ports,

minimum 2 x 10G SFP+ loaded with multimode module from day 1

and should be scalable to additional 8 * 10G in future




(Yes / No)

REQ.NGFW.006

Proposed Firewall should not be proprietary ASIC based in nature

& should be open architecture based on multi-core cpu's to

protect & scale against dynamic latest security threats. The

appliance hardware should be a multicore CPU architecture with a

hardened 64-bit operating system to support higher memory

REQ.NGFW.007 The proposed solution should have dual redundant power supply

and redundant hot swappable fans.

REQ.NGFW.008 Should support 4.5 Gbps of NGFW (FW, AVC and IPS) real-world /

production performance

REQ.NGFW.009 Firewall should have VPN throughput of 1.5 Gbps

REQ.NGFW.010 Firewall should support at least 2,000,000 concurrent sessions

with application visibility turned on

REQ.NGFW.011 Firewall should support at least 20,000 connections per second


REQ.NGFW.012 Firewall should support at least 1000 VLANs

REQ.NGFW.013

Firewall should provide application detection for DNS, FTP, HTTP,

SMTP, ESMTP, LDAP, MGCP, RTSP, SIP, SCCP, SQLNET, TFTP, H.323,

SNMP

REQ.NGFW.014 Firewall should support creating access-rules with IPv4 & IPv6

objects simultaneously

REQ.NGFW.015 Firewall should support operating in routed & transparent mode

REQ.NGFW.016 Should support Static, RIP, OSPF, OSPFv3 and BGP

REQ.NGFW.017 Firewall should support manual NAT and Auto-NAT, static nat,

dynamic nat, dynamic pat

REQ.NGFW.018 Firewall should support IPV6 and IPV4 dual stack

REQ.NGFW.019 Firewall should support Multicast protocols like IGMP, PIM, etc




(Yes / No)

REQ.NGFW.020 Should support security policies based on security group names in

source or destination fields or both

REQ.NGFW.021 Should support capability to limit bandwidth on basis of apps /

groups, Networks / Geo, Ports, etc

REQ.NGFW.022

The detection engine must be capable of detecting and

preventing a wide variety of threats (e.g., malware, network

probes/reconnaissance, VoIP attacks, buffer overflows, P2P

attacks, zero-day threats, etc.).

REQ.NGFW.023

The solution must be capable of passively gathering information

about network hosts and their activities, such as operating system,

services, open ports, client applications, and vulnerabilities, to

assist with multiple activities, such as elimination of false positives,

and policy compliance.

REQ.NGFW.024

The solution must be capable of dynamically tuning IDS/IPS

sensors (e.g., selecting rules, configuring policies, updating

policies, etc.) with minimal human intervention.

REQ.NGFW.025

Should support more than 25,000 (excluding custom signatures)

IPS signatures or more. Should support capability to configure

correlation rule where multiple rules/event can be combined

together for better efficacy

REQ.NGFW.026 The solution shall provide sandbox technology where the

objectionable content may be executed and inspected.

REQ.NGFW.027 Should support Advanced Malware Protection for anti-

ransomware protection and response.

REQ.NGFW.028

The proposed Firewall shall support detection & prevention of

Cryptors & ransomware viruses and variants (Cryptlocker,

CryptoWall etc) through use of static and/or dynamic analysis.

REQ.NGFW.029

The proposed Firewall shall be able to scan & find for unknown

threats in executable, archive files ,documents, JAVA and flash

specifically: 7z,cab,csv,doc,pdf, potx, pps, ppsm, ppsx, ppt, pptm,




(Yes / No)

pptx, rar, rtf, scr, swf, tar tgz, docm, docx, dot, dotm, dotx, jar, xla,

xls, xlsb, xlsm, xlsx, xlt, xltm, xltx, xlw, zip etc.

REQ.NGFW.030

Advanced malware defense tools that correlate threat indicators

from UTM and Host Sensors to stop known, unknown and evasive

malware.

REQ.NGFW.031 Shall be able to decreases time to detection and remediation

through policy-based automation.

REQ.NGFW.032 Shall be able to provide signature-less anti-malware solution that

relies on artificial intelligence to automate malware discovery.

REQ.NGFW.033 NG Firewall should support Active/Standby failover and

Active/Active

REQ.NGFW.034

Firewall should support ether channel or equivalent functionality

for the failover control & date interfaces for provide additional

level of redundancy

REQ.NGFW.035 Firewall should support redundant interfaces to provide interface

level redundancy before device failover

REQ.NGFW.036 Firewall should support 802.3ad Ether channel or equivalent

functionality to increase the bandwidth for a segment.

REQ.NGFW.037 The management platform must provide a highly customizable

dashboard.

REQ.NGFW.038

The management platform must be capable of role-based

administration, enabling different sets of views and configuration

capabilities for different administrators subsequent to their

authentication.

REQ.NGFW.039 Should support REST API for monitoring and config

programmability

REQ.NGFW.040 The management platform must provide multiple report output

types or formats, such as PDF, HTML, and CSV.




(Yes / No)

REQ.NGFW.041 The management platform must support multiple mechanisms for

issuing alerts (e.g., SNMP, e-mail, SYSLOG).

REQ.NGFW.042

The management platform must provide robust reporting

capabilities, including a selection of pre-defined reports and the

ability for complete customization and generation of new reports.

REQ.NGFW.043 The management platform must risk reports like advanced

malware, attacks and network

REQ.NGFW.044

The management platform must include an integration

mechanism, preferably in the form of open APIs/ Rest APIs and/or

standard interfaces, to enable events and log data to be shared

with external network and security management applications,

such as Security Information and Event Managers (SIEMs), and log

management tools.

REQ.NGFW.045

The NGFW should be able to generate system events/logs for

events that have taken place in the system such as a login, changes

to configuration and system related errors or warnings.

REQ.NGFW.046 Traffic statistics of all the included path

REQ.NGFW.047 Specific application utilization

REQ.NGFW.048 The NGFW should have GUI (Graphical User Interface) for Report

Generation.

REQ.NGFW.049

The NGFW must provide reports on Latency, Jitter & Packet loss on

the links of Individual Link Quality/Virtual Link Quality on daily,

weekly, monthly etc.

REQ.NGFW.050 The solution should provide option for scheduling reports.

REQ.NGFW.051 All Reports must be exportable in CSV format / PDF format

7. NEXT GEN FIREWALL - INTERNAL




(Yes / No)

REQ.NGFWI.001

The Next Firewall solution offered must be rated as ‘leaders’ or

'Challengers' in the latest Gartner Magic Quadrant for Enterprise

Network Firewall published by Gartner from last three

consecutive years (2017,2018 & 2019).

REQ.NGFWI.002 The Next Gen Firewall offered must be given recommended status

by NSS Lab Report.

REQ.NGFWI.003

The proposed solution/appliance MUST be upto Layer 7

protection. There should be no performance degradation in the

overall transaction processing. The solution shall be deployed in

HA mode in the DC/ICCC.

REQ.NGFWI.004

The appliance-based security platform should be capable of

providing firewall, application visibility, and control, VPN

functionality and anti-apt in a single appliance.

REQ.NGFWI.005

The appliance should support at least 12 * 1G Gigabit ports,

minimum 4 x 10G SFP+ loaded with multimode module from day

1 and should be scalable to additional 8 * 10G in future

REQ.NGFWI.006

Proposed Firewall should not be proprietary ASIC based in nature

& should be open architecture based on multi-core cpu's to

protect & scale against dynamic latest security threats. The

appliance hardware should be a multicore CPU architecture with a

hardened 64-bit operating system to support higher memory

REQ.NGFWI.007 The proposed solution should have dual redundant power supply

and redundant hot swappable fans.

REQ.NGFWI.008 Should support 4.5 Gbps of NGFW (FW, AVC and IPS) real-world /

production performance

REQ.NGFWI.009 Firewall should have VPN throughput of 1.5 Gbps

REQ.NGFWI.010 Firewall should support at least 2,000,000 concurrent sessions


REQ.NGFWI.011 Firewall should support at least 20,000 connections per second


REQ.NGFWI.012 Firewall should support at least 1000 VLANs

REQ.NGFWI.013

Firewall should provide application detection for DNS, FTP, HTTP,

SMTP, ESMTP, LDAP, MGCP, RTSP, SIP, SCCP, SQLNET, TFTP,

H.323, SNMP

REQ.NGFWI.014 Firewall should support creating access-rules with IPv4 & IPv6

objects simultaneously

REQ.NGFWI.015 Firewall should support operating in routed & transparent mode

REQ.NGFWI.016 Should support Static, RIP, OSPF, OSPFv3 and BGP

REQ.NGFWI.017 Firewall should support manual NAT and Auto-NAT, static nat,

dynamic nat, dynamic pat

REQ.NGFWI.018 Firewall should support IPV6 and IPV4 dual stack

REQ.NGFWI.019 Firewall should support Multicast protocols like IGMP, PIM, etc

REQ.NGFWI.020 Should support security policies based on security group names in

source or destination fields or both

REQ.NGFWI.021 Should support capability to limit bandwidth on basis of apps /

groups, Networks / Geo, Ports, etc




(Yes / No)

REQ.NGFWI.022

The detection engine must be capable of detecting and

preventing a wide variety of threats (e.g., malware, network

probes/reconnaissance, VoIP attacks, buffer overflows, P2P

attacks, zero-day threats, etc.).

REQ.NGFWI.023

The solution must be capable of passively gathering information

about network hosts and their activities, such as operating

system, services, open ports, client applications, and

vulnerabilities, to assist with multiple activities, such as

elimination of false positives, and policy compliance.

REQ.NGFWI.024

The solution must be capable of dynamically tuning IDS/IPS

sensors (e.g., selecting rules, configuring policies, updating

policies, etc.) with minimal human intervention.

REQ.NGFWI.025

The solution must provide a full-featured NBA capability to detect

threats emerging from inside the network (i.e., ones that have not

passed through a perimeter IPS). This includes the ability to

establish “normal” traffic baselines through flow analysis

techniques (e.g., NetFlow) and the ability to detect deviations

from normal baselines.

REQ.NGFWI.026

The NBA capability must provide the option of supplying endpoint

intelligence to the IPS for correlation against intrusion events to

aid in event impact prioritization.

REQ.NGFWI.027 NG Firewall should support Active/Standby failover and

Active/Active

REQ.NGFWI.028

Firewall should support ether channel or equivalent functionality

for the failover control & date interfaces for provide additional

level of redundancy

REQ.NGFWI.029 Firewall should support redundant interfaces to provide interface

level redundancy before device failover

REQ.NGFWI.030 Firewall should support 802.3ad Ether channel or equivalent

functionality to increase the bandwidth for a segment.

REQ.NGFWI.031 The management platform must provide a highly customizable

dashboard.

REQ.NGFWI.032

The management platform must be capable of role-based

administration, enabling different sets of views and configuration

capabilities for different administrators subsequent to their

authentication.

REQ.NGFWI.033 Should support REST API for monitoring and config

programmability

REQ.NGFWI.034 The management platform must provide multiple report output

types or formats, such as PDF, HTML, and CSV.

REQ.NGFWI.035 The management platform must support multiple mechanisms for

issuing alerts (e.g., SNMP, e-mail, SYSLOG).

REQ.NGFWI.036

The management platform must provide robust reporting

capabilities, including a selection of pre-defined reports and the

ability for complete customization and generation of new reports.

REQ.NGFWI.037 The management platform must risk reports like advanced

malware, attacks and network




(Yes / No)

REQ.NGFWI.038

The management platform must include an integration

mechanism, preferably in the form of open APIs/ Rest APIs and/or

standard interfaces, to enable events and log data to be shared

with external network and security management applications,

such as Security Information and Event Managers (SIEMs), and log

management tools.

8. AAA SOLUTION

S. No Specifications Compliance

(Yes / No)

REQ.AAA.001

The Solution should provide a highly powerful and flexible attribute-

based access control solution that combines authentication,

authorization, and accounting (AAA); profiling, posture assessment

and guest management services on a single platform.

REQ.AAA.002

It should allow enterprises to authenticate and authorize users and

endpoints via wired, wireless, and VPN with consistent policy

throughout the enterprise

REQ.AAA.003 Provides complete guest lifecycle management by empowering

sponsors to on-board guests

REQ.AAA.004 Solution should be scalable enough to support 1500 endpoints in the

network.

REQ.AAA.005

Delivers customizable self-service portals as well as the ability to

host custom web pages to ease device and guest on-boarding,

automate endpoint secure access and service provisioning, and

enhance the overall end-user experience inside business-defined

workflows

REQ.AAA.006 The solution should support guest users onboarding through social

media login to simplify the registration process

REQ.AAA.007

The solution should support sponsor approval for guest users

connecting into the network and the approval request should have

control from multiple sponsor to avoid single point of failure




(Yes / No)

REQ.AAA.008 The solution should support flexible guest account approval even in

absence of sponsor

REQ.AAA.009

The Solution should support complete guest lifecycle where Sponsor

should be able to extend, suspend and reinstate guest accounts with

reasons.

REQ.AAA.010

Offers comprehensive visibility of the network by automatically

discovering, classifying, and controlling endpoints connected to the

network to enable the appropriate services per endpoint

REQ.AAA.011

Offers a built-in monitoring, reporting, and troubleshooting console

to assist helpdesk operators and administrators streamline

operations

REQ.AAA.012 The solution should be able to block unauthenticated/rogue machine

without giving any access to the network.

REQ.AAA.013

Augments network-based profiling by targeting specific endpoints

(based on policy) for specific attribute device scans, resulting in

higher accuracy and comprehensive visibility of what is on your

network

REQ.AAA.014 The NAC solution should be able to control the user even before IP

address is assigned. It should act as a pre-admission solution

REQ.AAA.015 The NAC solution should be able to integrate with APT, NBAD and

SIEM solution

REQ.AAA.016

Manages endpoint access to the network with the Endpoint

Protection Service, which enables administrators to specify an

endpoint and select an action - for example, move to a new VLAN,

return to the original VLAN, or isolate the endpoint from the

network entirely - all in a simple interface

REQ.AAA.017 Utilizes standard RADIUS protocol for authentication, authorization,

and accounting (AAA).




(Yes / No)

REQ.AAA.018

Supports a wide range of authentication protocols, including PAP,

MS-CHAP, Extensible Authentication Protocol (EAP)-MD5, Protected

EAP (PEAP), EAP-Flexible Authentication via Secure Tunneling (FAST),

and EAP-Transport Layer Security (TLS).

REQ.AAA.019

Offers a rules-based, attribute-driven policy model for creating

flexible and business-relevant access control policies. Provides the

ability to create fine-grained policies by pulling attributes from

predefined dictionaries that include information about user and

endpoint identity, posture validation, authentication protocols,

profiling identity, or other external attribute sources. Attributes can

also be created dynamically and saved for later use

REQ.AAA.020

Provides a wide range of access control mechanisms, including

downloadable access control lists (dACLs), VLAN assignments, URL

redirect.

REQ.AAA.021

Should have predefined device templates for a wide range of

endpoints, such as IP phones, printers, IP cameras, smartphones, and

tablets.

REQ.AAA.022

It should allow Administrators to create their own device templates.

These templates can be used to automatically detect, classify, and

associate administrative-defined identities when endpoints connect

to the network. Administrators can also associate endpoint-specific

authorization policies based on device type.

REQ.AAA.023

The Solution should have capability to collect endpoint attribute

data via passive network telemetry, querying the actual endpoints,

or alternatively from the infrastructure via device sensors on

switches.

REQ.AAA.024

The Solution should have capability to see endpoints attribute data

via passive network telemetry or alternatively from the

infrastructure via device sensors on switches at Core, Distribution

and Access Layer.




(Yes / No)

REQ.AAA.025

Solution should allow end users to interact with a self-service portal

for device on-boarding, providing a registration vehicle for all types

of devices as well as automatic supplicant provisioning and

certificate enrolment for standard PC and mobile computing

platforms.

REQ.AAA.026

Should support full guest lifecycle management, whereby guest

users can access the network for a limited time, either through

administrator sponsorship or by self-signing via a guest portal.

Allows administrators to customize portals and policies based on

specific needs of the enterprise.

REQ.AAA.027

Enables administrators to centrally configure and manage profiler,

guest, authentication, and authorization services in a single web-

based GUI console, greatly simplifying administration by providing

consistency in managing all these services.

REQ.AAA.028

Includes a built-in web console for monitoring, reporting, and

troubleshooting to assist help-desk and network operators in quickly

identifying and resolving issues. Offers comprehensive historical and

real-time reporting for all services, logging of all activities, and real-

time dashboard metrics of all users and endpoints connecting to the

network.

REQ.AAA.029

Should support consistent policy in centralized and distributed

deployments that allows services to be delivered where they are

needed

REQ.AAA.030 Solution should have capability to establish user identity, location,

and access history, which can be used for compliance and reporting.

REQ.AAA.031

Solution should have capability to assign services based on the

assigned user role, group, and associated policy (job role, location,

device type, and so on).

REQ.AAA.032

Solution should have capability to grant authenticated users with

access to specific segments of the network, or specific applications

and services, or both, based on authentication results.




(Yes / No)

REQ.AAA.033

The portal used for Device registration should be customizable,

allowing to customize portal theme by changing text, banners,

background color, and images

REQ.AAA.034

Should provide a Registered Endpoints Report which provides

information about a list of endpoints that are registered through the

device registration portal by a specific user for a selected period of

time. The report should provide the following details

•Logged in Date and Time

•Portal User (who registered the device)

•MAC Address

•Identity Group

•Endpoint Policy

•Static Assignment

•Static Group Assignment

•Endpoint Policy ID

•NMAP Subnet Scan ID

•Device Registration Status

REQ.AAA.035 Solution should support receiving updated endpoint profiling policies

and the updated OUI database as a feed from the OEM database.

REQ.AAA.036

The solution should provide facility to control where mobile devices

are allowed on the network, based on the device type, operating

system, owner of the device and user login credentials.

REQ.AAA.037

When endpoints are discovered on the network, they can be profiled

dynamically based on the configured endpoint profiling policies and

assigned to the matching endpoint identity groups depending on

their profiles.

REQ.AAA.038

Should support using a simple filter that you can use to filter

endpoints. The quick filter filters endpoints based on field

descriptions, such as the endpoint profile, MAC address, and the

static status that is assigned to endpoints when they are created in

the Endpoints page.




(Yes / No)

REQ.AAA.039

Should support importing endpoints from a comma-separated values

(CSV) file in which the list of endpoints appears with the MAC

address and the endpoint profiling policy details separated by a

comma.

REQ.AAA.040

Support for importing endpoints from LDAP server. Should allow to

import MAC addresses and the associated profiles of endpoints

securely from an LDAP server. Should support an LDAP server to

import endpoints and the associated profiles, by using either the

default port 389, or securely over SSL, by using the default port 636.

REQ.AAA.041

Should support multiple Admin Group Roles and responsibilities like

Helpdesk Admin, Identity Admin, Monitoring Admin, Network Device

Admin, Policy Admin, RBAC Admin, Super Admin and System Admin

REQ.AAA.042

Should support Role-based access policies which are access control

policies which allow you to restrict the network access privileges for

any user or group. Role-based access policies are defined when you

configure specific access control policies and permissions. These

admin access policies allow you to customize the amount and type of

access on a per-user or per-group basis using specified role-based

access permission settings that apply to a group or an individual

user.

REQ.AAA.043

Should support Identity source sequences which defines the order in

which the solution will look for user credentials in the different

databases. Solution should support the following databases:

•Internal Users

•Internal Endpoints

•Active Directory

•LDAP

•RSA

•RADIUS Token Servers

•Certificate Authentication Profiles




(Yes / No)

REQ.AAA.051

Solution should support the following endpoint checks for

compliance for windows endpoints:

- Check operating system/service packs/hotfixes

- Check process, registry, file & application

- Check for Antivirus installation/Version/ Antivirus Definition Date

- Check for Antispyware installation/Version/ Antispyware Definition

Date

- Check for windows update running & configuration

REQ.AAA.052 Must be able to differentiate policy based on device type +

authentication

REQ.AAA.053 The NAC solution should be standard RADIUS server with built-in

certificate authority

REQ.AAA.054

The CA server should be able to provision certificate for multiple use

cases like BYOD, EAP authentication and Third-Party Client and

Server-side authentication.

REQ.AAA.055

The solution must have internal CA server functionality with

flexibility to create certificate template to be used by other network

services

REQ.AAA.056 Should have Ability to authenticate at least one phone and multiple

users on the same

REQ.AAA.057 switchport without interrupting service

REQ.AAA.058

Solution should support MAB and can further utilize identity of the

endpoint to apply the proper rules for access. Mac Address Bypass is

typically used for devices which do not support 802.1x

REQ.AAA.059 Solution must support Non-802.1x technology on assigned ports and

802.1x technology on open use ports

REQ.AAA.060

Solution must allow users access to the network in a worst-case

scenario in case of AAA server outages or any other reasons like

WAN failure.




(Yes / No)

REQ.AAA.061 Should support authenticating Machines and users connected to the

same port on the switch in a single authentication flow

REQ.AAA.062 Should support authenticating IP phones and users connected

behind IP phones on the same physical port.

REQ.AAA.063

Solution should have profiling capabilities integrated into the

solution in order to detect headless host. The profiling features

leverage the existing infrastructure for device discovery. Should

support the use of attributes from the following sources or sensors:

* Profiling using MAC OUIs

* Profiling using DHCP information

* Profiling using RADIUS information

* Profiling using HTTP information

* Profiling using DNS information

* Profiling using NetFlow information

* Profiling using SPAN/Mirrored traffic

REQ.AAA.064

Solution should support troubleshooting authentication issues by

triggering session reauthentication to follow up with an attempt to

reauthenticate again.

REQ.AAA.065 Troubleshooting & Monitoring Tools

REQ.AAA.066 Should support TCP dump utility & also support saving a TCP dump

file.

REQ.AAA.067

Solution should support schedule reports to run and re-run at

specific time or time intervals & send and receive email notifications

once the reports are generated.

REQ.AAA.068

The solution must have internal CA server functionality to provision

certificate for multiple use cases like BYOD, Contractor, Employee

Asset etc.

REQ.AAA.069

The Solution should support complete guest lifecycle where Sponsor

should be able to Extend, Suspend and reinstate guest accounts with

reasons.




(Yes / No)

REQ.AAA.070

The solution should support centralized and distributed deployment

options with clustering of nodes or cross-site failover for disaster

recovery scenarios

REQ.AAA.071

NAC Solution should strictly support pre-connect model and should

not allow Endpoint into network to complete profiling or discovery

of Endpoint.

REQ.AAA.072

When Network device connectivity to NAC is lost or authentication

service outage occurs the Endpoint should be retained in

unauthenticated VLAN and should be automatically subjected to

Reauthentication when server is marked alive to ensure that the

Endpoint does not join the network without authentication.

REQ.AAA.073

Solution must support identifying the profile of endpoint joining the

network as early as possible without granting Endpoint access to the

network and there by speed up the Endpoint discovery without

compromising security.

REQ.AAA.074

Solution should consume license only based on active devices on the

network where Devices include user endpoints (such as laptops,

tablets and smartphones), non-user devices (such as printers, IP

phones, security equipment, medical devices, manufacturing

equipment), virtual machines, Network infrastructure devices (such

as switches, routers and access points) should not consume license

and If so vendor should consider these licenses exclusively and

should be counted along with User/Endpoints.

9. RACK Automatic Power Transfer Switch (APT)

S. No Specification Minimum Requirement Compliance ( Yes/ No)

REQ.ATS.001 Nominal Output Current 16A

REQ.ATS.002 Nominal Output Voltage 230V

REQ.ATS.003 Nominal input voltage 208/220/230/240 V

REQ.ATS.004 Input frequency 50/60 Hz

REQ.ATS.005 Transfer time Up to 8 ms

REQ.ATS.006 Input Connections 2 IEC C20 + 2 input cables

REQ.ATS.007 Output Connections Minimum 6 IEC C13 and

Minimum 1 IEC C19



REQ.ATS.008 Ethernet Port Optional

REQ.ATS.009 Serial Port Mandatory

REQ.ATS.010 USB Port Optional

REQ.ATS.011 Warranty Five years

REQ.ATS.012 Rack Mountable

Mandatory (Including

Mounting hardware, Rack

Mounting brackets)

Note:

1. For all the above components, bidder must specifically highlight the above asked requirements in

their product data sheets/ brochures and submit the same to CSL.

2. SI shall provide Proof of Concept (POC) for the above asked BOM before implementation, if

requested by CSL with no additional cost.




for



NETWORK INFRASTRUCTURE – Vol. II



Kochi 682015

Tel: +91 484 2501296, 2501298


Note: This RFP contains two volumes and an annexure, kindly refer all the documents before quoting

for this RFP.

This document is Volume II of the CSL RFP

Tender No. - ISD/128/SYS/INFRA/2020 – Volume II


DISCLAIMER

This Request for Proposal (“RFP”) is issued by the Cochin Shipyard Limited (hereinafter referred as

‘CSL’). Whilst the information in this RFP has been prepared in good faith, it is not and does not

purport to be comprehensive or to have been independently verified. Neither CSL, nor any of its

officers or employees, nor any of their advisers nor consultants accept any liability or responsibility

for the accuracy, reasonableness or completeness of, or for any errors, omissions or misstatements,

negligent or otherwise, relating to the proposed project, or makes any representation or warranty,

express or implied, with respect to the information contained in this RFP or on which this RFP is

based or with respect to any written or oral information made or to be made available to any of the

recipients or their professional advisers and, so far as permitted by law and except in the case of

fraudulent misrepresentation by the party concerned, and liability therefore is hereby expressly

disclaimed.

The information contained in this RFP is selective and is subject to update, expansion, revision and

amendment at the sole discretion of the CSL. It does not, and does not purport to, contain all the

information that a recipient may require for the purpose of making a decision for participation in

this process. Neither CSL nor any of its officers, employees nor any of its advisors nor consultants

undertakes to provide any party with access to any additional information or to update the

information in this RFP or to correct any inaccuracies therein which may become apparent. Each

party must conduct its own analysis of the information contained in this RFP, to correct any

inaccuracies therein and is advised to carry out its own investigation into the proposed project, the

regulatory regime which applies thereto and by and all matters pertinent to the proposed project

and to seek its own professional advice on the legal, financial and regulatory consequences of

entering into any agreement or arrangement relating to this project.

This RFP includes certain statements, estimates, projections, targets and forecasts with respect to

the project. Such statements, estimates, projections, targets and forecasts reflect various

assumptions made by the management, officers and employees of CSL, which (the assumptions and

the base information on which they are made) may or may not prove to be correct. No

representation or warranty is given as to the reasonableness of forecasts or the assumptions on

which they may be based and nothing in this RFP is, or shall be relied on as, a promise,

representation or warranty.



Table of Contents

SECTION I – INVITATION TO BID.................................................................................................... 6

SECTION II – INSTRUCTIONS TO THE BIDDERS ............................................................................... 7

1. General Instruction to Bidders ..................................................................................................... 7

2. Compliant Proposals / Completeness of Response ...................................................................... 7

3. Site visit ......................................................................................................................................... 8

4. Pre – Bid Meeting and Clarification .............................................................................................. 9

5. Responses to Pre- Bid Queries and Issue of Corrigendum ........................................................... 9

6. Right to Terminate the Process .................................................................................................... 9

7. Earnest Money Deposit (EMD) ................................................................................................... 10

8. Forfeiture of Earnest Money Deposit ......................................................................................... 10

9. Preparation and Submission of Proposal ................................................................................... 10

10. Due Date and Time ..................................................................................................................... 13

11. Deviations ................................................................................................................................... 13

12. Evaluation Process ...................................................................................................................... 13

13. Stage-wise evaluation will be carried out as stated below: ....................................................... 14

13.1 Stage –I: Pre-Qualification Bid Evaluation ........................................................................ 14

13.2 Stage –II: Techno Commercial Bid Evaluation .................................................................. 14

13.3 Price Bid Evaluation .......................................................................................................... 14

14. Pre-Qualification Criteria ............................................................................................................ 15

15. Technical Qualification Criteria .................................................................................................. 20

16. Start-ups (MSEs or otherwise) .................................................................................................... 24

17. Acceptance of Tender and Withdrawals .................................................................................... 24

18. Security Deposit .......................................................................................................................... 24

19. Warranty Bank Guarantee .......................................................................................................... 25

20. Integrity Pact ............................................................................................................................... 26

21. Release of Work Order ............................................................................................................... 26

22. Execution of Work Order ............................................................................................................ 26

23. JV/ Consortium ........................................................................................................................... 26

SECTION III - GENERAL CONDITIONS OF THE CONTRACT .............................................................. 27

1. Publicity ...................................................................................................................................... 27



2. Discrepancies, omission and additional Information ................................................................. 27

3. Confidentiality ............................................................................................................................ 28

4. Liquidated Damage ..................................................................................................................... 28

5. Indemnity .................................................................................................................................... 29

6. Risk Purchase & Termination of Contract ................................................................................... 29

7. Force Majeure ............................................................................................................................. 29

8. Black Listing ................................................................................................................................ 30

9. Jurisdiction/ Arbitration clause................................................................................................... 31

10. Grievance Redressal Committee ................................................................................................ 31

11. Conflict of Interest ...................................................................................................................... 31

12. Fraud and Corruption ................................................................................................................. 32

13. Timelines ..................................................................................................................................... 32

14. Payment Terms and Schedule .................................................................................................... 33

14.1 Infrastructure Procurement Cost (CAPEX) ....................................................................... 33

14.2 Operations Cost (OPEX) .................................................................................................... 34

15. Taxes and Duties ......................................................................................................................... 34

16. Other Terms and Conditions....................................................................................................... 34

17. Spares, Consumables and Special Tools ..................................................................................... 34

18. Limitation of Liability .................................................................................................................. 35



List of Acronyms

CSL Cochin Shipyard Limited

EMD Earnest Money Deposit

FAT Final Acceptance Test

FMS Facility Management Service

LOI Letter of Intent

NAC Network Access Control

OEM Original Equipment Manufacturer

PO Purchase Order

RFP Request for Proposal

SI System Integrator



Request for Proposal (RFP) Structure

The content of this RFP has been documented as a set of two volumes and an annexure explained

below:

a. Volume – I: Solution Scope for Supply, Design, Implementation, Commissioning and Maintenance

of Network Infrastructure. The content in this volume has two section explained as below:

S No RFP Section # RFP Section Name Details for Volume I

1. Section I Scope of Work Volume I of RFP intends to bring

out all the details with respect to

functional and technical

requirements of installation and

commissioning of Network

Infrastructure

2. Section II Technical specifications of network

components

b. Volume – II: Bidding Terms and Conditions for the RFP. The content in this volume has three

section explained as below:

S No RFP Section # RFP Section Name Details for Volume II

1 Section I Invitation to Bid Volume II of RFP purports to

detail out all that may be needed

by the potential bidders to

understand the evaluation

criteria, commercial terms, bid

process details and price bid

2 Section II Instructions to Bidders

3 Section III General Conditions of the

Contract

c. Annexure: Formats for Bid Submission.

This document is Volume II of the RFP.

Note: Kindly refer to both the volume I, volume II and annexure attached with this RFP, before

quoting.



SECTION I – INVITATION TO BID

The invitation to Bid is for “Supply, Design, Implementation, Commissioning and Maintenance of

Network Infrastructure” for a period of five years.

The Bidders are advised to study the tender document carefully. Submission of Bids shall be deemed

to have been done after careful study and examination of the tender document with full

understanding of its implications.

Key Events and Dates

S No Particular Details

1. Tender Inviting Authority Cochin Shipyard Limited (CSL)

2. Name of the Project

Supply, Design, Implementation,

Commissioning and Maintenance of Network

Infrastructure for five year

3. Tender Reference ISD/128/SYS/INFRA/2020

4. Place of Execution Cochin Shipyard Campus - Kochi

5. Downloading of Tender Documents

Tender documents can be downloaded from

https://www.cochinshipyard.com and

https://eprocure.gov.in/cppp

6. Earnest Money Deposit

INR 1,00,000.00 (Rupees One Lakh Only)

To be paid by submitting a Demand Draft (DD)

from any Scheduled Bank drawn in favor of

Cochin Shipyard Limited, payable at Ernakulam.

7. Release of Request for Proposal

(Tender) Documents 15 June 2020 at 05:00 PM

8.

Site visit (if required)

Note: Would be conducted only if the

lockdown situation/ entry restriction is

revoked. Else, a call with CSL IT team would

be set-up

19 June 2020 to 22 June 2020 between 09:00

AM to 05:00 PM at the address mentioned in

(S.No# 1 &15) below.

9. Last date for submission of queries 24 June 2020 till 03.30 PM

10. Pre-Bid Meeting 26 June 2020 at 03.30 PM

11.

Date, Time and place of Tender

Submission 07July 2020till 03:00 PM

12. Opening of Pre-qualification & Techno

commercial Bids 07 July 2020 till 03:30 PM

13.

Date, Time for Price Bid Opening

Will be intimated to the technically Qualified

Tenderers only

14. Address for communication The Assistant General Manager (IT)

Cochin Shipyard Limited,



Perumanoor P.O. Kochi – 682015, Kerala, India

15. Email ID’s for site visit &pre-bid queries

Senior Manager (IT):

[email protected]

Assistant General Manager (IT):

[email protected]

SECTION II – INSTRUCTIONS TO THE BIDDERS

1. General Instruction to Bidders

I. While every effort has been made to provide comprehensive and accurate background

information and requirements and specifications, Bidders must form their own conclusions

about the solution needed to meet the requirements. Bidders and recipients of this RFP may

wish to consult their own legal advisers in relation to this RFP

II. All information supplied by Bidders may be treated as contractually binding on the Bidders,

on successful award of the assignment by the CSL on the basis of this RFP

III. No commitment of any kind, contractual or otherwise shall exist unless and until a formal

written contract has been executed by or on behalf of the CSL. Any notification of preferred

Bidder status by the CSL shall not give rise to any enforceable rights by the Bidder. The CSL

may cancel this public procurement at any time prior to a formal written contract being

executed by or on behalf of the CSL

IV. This RFP supersedes and replaces any previous public documentation & communications,

and Bidders shall place no reliance on such communications

2. Compliant Proposals / Completeness of Response

I. Bidders are advised to study all instructions, forms, terms, requirements and other

information in the RFP documents carefully. Submission of the bid shall be deemed to have

been done after careful study and examination of the RFP document with full understanding

of its implications.

II. Failure to comply with the requirements of this paragraph may render the proposal non-

compliant and the proposal may be rejected. Bidders must:

a) Include all documentation specified in this RFP

b) Follow the format of this RFP and respond to each element in the order as set out in this

RFP

c) Comply with all requirements as set out within this RFP



3. Site visit

I. A site visit would be planned (if the lockdown across country/ Kerala/ Kochi/ CSL campus is

revoked) at Cochin Shipyard Limited (CSL) campus, Kochi for the interested bidders to

familiarize themselves with the site before submitting the tender.

II. The visit would be scheduled by CSL and the date and timing for the same would be

communicated via mail to the interested bidders before the pre-bid queries.

III. The bidder shall mail the below details to the mail id’s as mentioned in ‘Section I - Invitation

to bidders’ of this RFP with subject line “Site visit_ Supply, Design, Implementation,

Commissioning and Maintenance of Network Infrastructure – Bidder’s name”, to schedule

a site visit between the dates as mentioned in ‘Section I - Invitation to Bidders’. A team of

maximum two members shall be allowed from each bidder and due to security reasons,

vehicles (2 or 4 Wheelers) are not allowed inside CSL campus.

Note: Hard disk/ Pen drives/ Power Banks are not allowed inside CSL campus due to security reasons

IV. If there is lockdown situation / entry restrictions across the country or in Kerala/ Kochi/

CSL campus, then the Site visit would be cancelled and a call with the IT team would be

set-up for the interested bidders. The schedule for the same would be communicated via

mail to the interested bidders before the pre-bid queries.

V. The bidder shall mail the below details to the mail id’s as mentioned in ‘Section I - Invitation

to bidders’ of this RFP with subject line “Supply, Design, Implementation, Commissioning

and Maintenance of Network Infrastructure – Bidder’s name”, to schedule a call with IT

team.

S: No Name Organization Mobile

Number

Laptop and mobile Details (if any)

Make Model Serial No.

1

2

S: No Name Organization Mobile Number/

Office Number

1

2



4. Pre – Bid Meeting and Clarification

Pre-Bid meeting will be held at CSL as per the date mentioned in ‘Section I - Invitation to Bidders’. All

the queries from the bidders need to be submitted to the email ID’s mentioned in the ‘Section I -

Invitation to Bidders’. The queries submitted through e-mail and received before the pre-bid query

end date only will be clarified during pre-bid meeting.

The clarification offered at the Pre-Bid meeting will be recorded and the

clarifications/corrigendum/addendum issued will be published on the CSL website. . The queries

shall necessarily be submitted in the below format:

S. No

RFP Document Reference(s)

Section

Page Number

Original

statement

(according to

RFP)

Query

All the pre-bid queries shall be mailed with the subject line as follows- “Pre-bid queries_ Supply,

Design, Implementation, Commissioning and Maintenance of Network Infrastructure - Bidder’s

name” and the queries to be submitted on excel sheet only.

5. Responses to Pre- Bid Queries and Issue of Corrigendum

I. At any time prior to the last date for receipt of bids, CSL may, for any reason, whether at its

own initiative or in response to a clarification requested by a prospective bidder, modify the

RFP Document by a corrigendum.

II. The corrigendum, addendum (if any) & clarifications to the queries from all bidders will be

posted on the CSL website. Any such corrigendum and addendum shall be deemed to be

incorporated into this RFP.

6. Right to Terminate the Process

I. CSL may terminate the RFP process at any time and without assigning any reason. CSL makes

no commitments, express or implied, that this process will result in a business transaction

with anyone.

II. This RFP does not constitute an offer by the CSL. The bidder's participation in this process

may result CSL selecting the bidder to engage towards execution of the subsequent contract.



7. Earnest Money Deposit (EMD)

I. Earnest Money Deposit (EMD) amount is INR. 1,00,000 (INR 1 Lakh only). The EMD amount

shall be paid by Demand Draft (DD) in favour of “Cochin Shipyard Limited” payable at

“Kochi” from any scheduled banks along with tender. No other mode of payment will be

accepted.

II. Exception to the above clause (I) has been detailed out in clause 16 – ‘Start-ups (MSEs or

otherwise)’ of this RFP

III. In respect of unsuccessful bidders, EMD shall be returned within 30 days after placement of

purchase order. The above EMD held by CSL till it is returned to the unsuccessful bidders will

not earn any interest thereof.

IV. EMD of the successful bidder shall be returned after submission of Performance bank

guarantee.

V. The bidder shall adhere to all the conditions related to EMD mentioned in the PRE-

CONTRACT INTEGRITY PACT mentioned in Annexure 3.

8. Forfeiture of Earnest Money Deposit

The EMD may be forfeited:

I. If a bidder withdraws its bid during the period of bid validity.

II. If a bidder doesn’t accept the order place on them within the validity period

III. If a bidder regret to effect supplies, even after accepting the order

IV. In case of a successful bidder, if the bidder fails to sign the contract in accordance with this

RFP.

9. Preparation and Submission of Proposal

I. The tender shall be filled by the bidder in English language only.

II. Each page of the proposal shall be signed and sealed by the bidder and submitted along with

techno commercial bid

III. The filled-up techno commercial bid along with un-priced bid as per the price bid format

mentioned in ‘Form 14 – Price bid Format’ of Annexure, shall be submitted along with all the

supporting documents and documentary proofs mentioned in the techno commercial bid

and incomplete details on the above will be treated as non-responsive offer and the tender

is liable for rejection.

IV. The filled-up price bid shall be submitted separately as price bid, and incomplete details will

be treated as non- responsive offer and the bid is liable for rejection.



V. The rate shall be indicated in Indian Rupees clearly in figures and words with taxes applicable

separately. The rate quoted shall be firm and shall not be subjected to any variation clauses

and conditions.

VI. The bidder shall be responsible for all costs incurred in connection with participation in the

RFP process, including, but not limited to, costs incurred in conduct of informative and other

diligence activities, participation in meetings/discussions/presentations, preparation of

proposal, in providing any additional information required by CSL to facilitate the evaluation

process, and all such activities related to the bid process.

VII. CSL will not be responsible or liable for those costs, regardless of the conduct or outcome of

the bidding process.

VIII. Bidders shall submit their responses as per the formats given in this RFP in the following

manner:

Envelope # Marked As Content of Envelope

One Pre-qualification Bid for Supply, Design,

Implementation, Commissioning and

Maintenance of Network Infrastructure for

CSL.

Response to pre-qualification

criterion. One original hard copy &

one soft copy (CD/DVD) of the pre-

qualification proposal prepared as

per the formats specified in pre-

qualification bid in annexures

Two Techno commercial bid for Supply, Design,



CSL.

Response to technical criterion. One

original hard copy & one soft copy

(CD/DVD) of the technical proposal

prepared as per the formats

specified for techno commercial bid

in annexures. The bidder shall

enclose a signed un-priced copy of

price bid (copy of price bid without

price details) as per form 14 in

annexures.

Note:

1. Bidder must specifically highlight

the minimum technical

requirements (as asked in Vol. I –

Technical specification) in their



Envelope # Marked As Content of Envelope

product data sheet/ brochure

and submit the same to CSL.

2. Each page of the proposal shall

be signed and sealed by the

Bidder and submitted along with

the Techno-commercial bid

3. Please note that techno

commercial bid SHOULD NOT

CONTAIN ANY PRICE details.

Three Price Bid for Supply, Design,



CSL.

One Hard Copy of the Price Bid as per

the format mentioned in the ‘Form

14 – Format for price bid’ in

Annexure.

IX. The Bidder’s Proposal in response to pre-qualification, techno commercial and price bid

evaluation (as mentioned in previous point) shall be covered in separate sealed envelopes

super-scribing “Pre-Qualification Bid”, "Techno Commercial Bid" and “Price Bid” respectively.

Each copy of the proposal shall also be marked as "Original".

X. The bid response should also be made available in CD/DVD format. The CD’s/DVD’s should

be enclosed along with hard copy of the respective bid envelope that contains copies of the

pre-qualification and technical responses. For Ex: CD/DVD containing soft copies of all

documents necessary for the pre-qualification response must be made available in the pre-

qualification bid envelope.

XI. Please note that prices shall not be indicated in the pre-qualification bid or techno

commercial bid but shall only be indicated in the price bid.

XII. The three envelopes containing copies of pre-qualification bid, techno commercial bid and

price bid shall be put in another single sealed envelope clearly marked “Response to RFP for

<Name of the project> -< RFP Reference Number> and the wordings “DO NOT OPEN BEFORE

<Date and Time of Submission>”.

XIII. The outer envelope thus prepared shall also indicate clearly the name, address, telephone

number, E-mail ID and fax number of the Bidder.

XIV. All the pages of the proposal must be sequentially numbered and must contain the list of

contents with page numbers. Any deficiency in the documentation may result in the

rejection of the Bidder’s Proposal.



XV. It shall contain no interlineations or overwriting, except as necessary to correct errors made

by the Bidder itself. Any such corrections must be initialled by the authorized signatory of

the Bidder.

XVI. All pages of the bid including the duplicate copies (if any), shall be initialled and stamped by

the authorized signatory of the Bidder. In case any discrepancy is observed by the CSL in the

contents of the submitted original paper bid documents with respective copies (if any), the

information furnished on original paper bid document will prevail over others.

XVII. The offer submitted by the Bidders shall be valid for a minimum period of 180 days from the

date of submission of tender

10. Due Date and Time

The tender has to be submitted in physical form at the address before due date and time as

mentioned in the ‘Section I – Invitation to Bidders’. The tender submitted after due date and time

shall be summarily rejected. Bids received after bid date and time shall be termed as late bids and

may not be considered for bid opening.

11. Deviations

The Bidder may provide deviation to the contents of the RFP document in the format prescribed in

‘Form 7 – Statement of No Deviation’ in Annexure. Deviations mentioned elsewhere will not be

considered.

12. Evaluation Process

The CSL shall evaluate the responses to the RFP and all supporting documents / documentary

evidence. The decision of CSL in the evaluation of responses to the RFP shall be final. CSL reserves

the right to reject any or all Proposals on the basis of any deviations contained in them.



13. Stage-wise evaluation will be carried out as stated below:

13.1 Stage –I: Pre-Qualification Bid Evaluation

I. Evaluation will be carried out for the compliance against the Pre-Qualification criteria

mentioned in the RFP

II. All the documentary proof shall be legible & readable otherwise the document will not be

considered for evaluation

III. No content in the documentary proofs shall be scored/shaded/deleted/erased otherwise the

document will not be considered for evaluation

IV. The Bids which does not comply against the stage I evaluation will not be taken up for

further evaluation

13.2 Stage –II: Techno Commercial Bid Evaluation

I. Evaluation will be carried out based on the technical evaluation criteria. The techno

commercial Bid will be evaluated based on the compliances filled up in the techno

commercial Bid and all the terms and conditions of the tender.

II. The entire documentary proof shall be legible & readable otherwise the document will not

be considered for evaluation.

III. No content in the documentary proofs shall be scored/shaded/deleted/erased otherwise the

document will not be considered for evaluation

IV. Those Bidders who scored 60% or more in the techno commercial bid will be called as

“Technically Qualified Bidders” and those bidders only will be taken for further evaluation.

V. If the highest score is less than 60%, CSL reserves the right to fix the minimum marks to

qualify in the techno commercial bid.

VI. The Price Bids of techno-commercially qualified Bidders only will be opened and evaluated.

The decision of CSL will be final in this regard.

13.3 Price Bid Evaluation

The Price Bid consists of four sections as detailed below:

1. Part A – Hardware Cost (CAPEX cost with 5-Year Warranty)

2. Part B – Manpower Cost year wise

3. Part C - Buyback components



4. Part D –

a. L1 calculation is indicated in ‘L1 calculation - Cost Summary’ of ‘Form 14 – Price bid format’

in Annexure.

b. Rate Card - SI shall provide the rate card for switches with life-time warranty during the

period of contract. CSL reserves the right to make this negotiation at the time of issuing the

contract

The price Bid evaluation will be carried out as stated below:

I. Arithmetical errors in the price Bid will be rectified on the following basis.

a) If there is a discrepancy between the unit price and the total price that is obtained by

multiplying the unit price and quantity, the unit price shall prevail and will be considered

for future calculations, unless in the opinion of the purchaser there is an obvious

misplacement of the decimal point in the unit price, in which case the total price as

quoted shall govern and the unit price corrected accordingly.

b) b) If there is an error in a total corresponding to the addition or subtraction of subtotals,

the subtotals shall prevail and the total shall be corrected; and

c) If there is a discrepancy between words and figures, the amount in words shall prevail

unless the amount expressed in words is related to an arithmetic error, in which case the

amount in figures shall prevail subject to (a) and (b) above. If there is such discrepancy in

an offer, the same is to be conveyed to the bidder with target date on the above lines and

if the bidder does not agree to the observation of the purchaser, the tender is liable to be

rejected and the same is to be intimated.

14. Pre-Qualification Criteria

The bidder's pre-qualification bid will be evaluated as per the following criteria:

# Minimum Eligibility Required Documents Required

1 The bidder must be a company registered in

India (System Integrators for Data centre

management, IT Infrastructure) under Indian

Companies Act 1956 and 2013. Shall have been

in operation for a period of at least 5 years as on

bid submission date.

The Bidder must submit copy of

a) Certificate of Incorporation &

Memorandum of Association

b) PAN Card

c) GST Registration

d) The Bidder must also submit any

Project work order/PO dated after 01

June 2014 as proof in the name of

bidding entity.




2 The bidder whose company registered in India

shall have an average annual turn-over of not

less than INR 25 Crores for IT Infrastructure

service as on

year ending 31st

March 2020 for latest three

Financial Years i.e., 2017-18, 2018-19 & 2019-20.

or

(In case, the Financials for March 2020 are not

available, then bidder can provide Financials

from last three years starting from 31st

March

2019) year ending 31st

March 2019 for latest

three Financial Years i.e., 2016-17, 2017-18 &

2018-19.


a) Audited financial statements for

the last three financial years (2017-

18, 2018-19 & 2019-20) or (2016-17,

2017-18 & 2018-19).

b) Certificate from the Statutory

Auditor/Company secretary on

turnover details for the last three (3)

financial years (2017-18, 2018-19 &

2019-20) or (2016-17, 2017-18 &

2018-19)

Note: For the above point (b), if the

turnover from IT infrastructure

services is not separately identifiable

then, a certificate from statutory

auditor showing the split-up details of

the turn-over shall be submitted

3 The Bidder shall have a positive net worth for

the last financial year ending 31st

March 2020 or

31st

March 2019 (whichever is latest available) as

evidenced by the audited accounts of the

company.

Certificate from the Statutory

Auditor/Company secretary on

positive net-worth for the last

financial year as on 31st

March 2020

i.e. 2019-20 or 31st

March 2019 i.e.

2018-19.

4 Bidder shall have executed for activities related

to IT System Integration projects /Data centre

set up projects including supply, design,

implementation, commissioning, operations and

maintenance in the last 5 years as on Bid

submission date at least:

1 (one) order in India of minimum INR

5,00,00,000/- (Rupees five crores)

OR

The Bidder shall submit:

a) Work order/purchase

order/contract clearly highlighting the

scope of work, Bill of Material and

value of the contract/ order

b) Completion Certificate issued &

signed by the competent authority of

the client entity.




2 (two) orders in India for minimum INR

3,00,00,000 (Rupees three crores) each

OR

3 (three) orders in India for minimum INR

2,00,00,000 (Rupees two crores) each

In case completion certificate is not

there, a proper evidence or

satisfactory certificate from the

respective client clearly highlighting

Work in progress, project duration

and milestone completed

5 Bidders shall have valid ISO 27001:2013 or ISO

9001:2008 or ISO 20000:2016 certification as on

tender date.

The Bidder must submit copy of valid

certificate.

6 The Bidder shall not have been black listed by

any Government/ Government Board/

Corporation/ Company/ Statutory Body/ PSU

Company/ Non-Government/ Funding Agencies

as on bid submission date.

The Bidder shall submit an

Undertaking signed by CEO/ Country

Head/ Authorized signatory of the

company to be provided on Non –

judicial stamp paper of INR 100/- or

such equivalent amount and

document duly attested by notary

public.

7 The Bidder/Group Company/Parental Company

must have implemented hardware and provided

support to at least 1 (one) Government/ PSU

client in last 5 (five) years.








the client entity.










8 Documentary evidence of proof of authority of

the bid signatory.

Power of attorney or authorization

letter.

9 The Bidder shall have experience in providing

Operations & Management/Facility

Management Services (FMS) for at least one

Data Centre / Server farm in the last 5 years as

on Bid submission date. The facility

management services shall include IT

Infrastructure related (e.g. Servers, storage,

networks etc.)

Note: Bidder’s in-house Data Center project

experience shall not be considered.








the client entity.







10 Must be an authorized partner of the OEM for

the products supplied and must have back to

back agreement between the OEM and the

Bidder. Agreement shall clearly indicate that

OEM would provide support for the duration /

life of the project.

Authorization letters from the

Original Equipment Manufacturers

(OEMs) / software copy right holders

to this effect shall be furnished. The

authorization letter shall mention that

if authorized representative fails to

meet the obligation for items

supplied and / or to be supplied

under this tender, then OEM would

be responsible for all obligations for

their items.

11 The Bidder must have at least 20 qualified

personnel in the field of networking, security,

system on their payroll and trained by the OEMs.

Undertaking on Bidder’s Letterhead

confirming the details of engineers

12 The Bidder shall have a branch office in any of

the State of Andhra Pradesh, Karnataka, Kerala,


a) BSNL Telephone Bills




Tamil Nadu, and Telangana. OR

b) Electricity Bills

OR

c) Office Rent agreement

13 a) The Bidder shall provide an undertaking to

carry out Supply, Installation,

Configuration, Testing, Commissioning,

Operate & Support as per the scope of

work as stipulated in the bid document.

b) The Bidder shall quote for a turn-key

solution for the entire scope of this tender.

Partial bids i.e. for a single system will not

be entertained. Self-Declaration from

Authorized Signatory of the Bidder as per

Form 5.

Self-Declaration from Authorized

Signatory of the Bidder as per ‘Form 5

– Self Declaration’ in Annexures.

14 EMD of INR 1,00,000/- (One Lakh Rupees) The Bidder shall submit the original

Demand Draft.

Kindly note that:

a) There can be only 1 bid from each Bidder.

b) Bidder shall have to quote for all the items as specified Bill of material

c) Relevant portions, in the documents submitted in pursuance of eligibility criterion shall be

highlighted. If bid is not accompanied by all the above documents mentioned, the same would

be rejected.

d) CSL reserves the right to verify / confirm all original documentary evidence submitted by bidders

in support of above-mentioned clauses of eligibility criteria. Upon verification, evaluation /

assessment, if in case any information furnished by the bidder is found to be false / incorrect,

their total bid shall be summarily rejected and EMD will be forfeited and no correspondence on

the same shall be entertained.



15. Technical Qualification Criteria

The bidder's Technical Qualification bid will be evaluated as per the following criteria:

# Technical Evaluation Criteria Documents Required Marks Max

Marks

1 Experience in handling

projects including supply,

implementation,

commissioning and

operations for a period

exceeding 5 years in IT

System Integration projects in

the last 5 years as on Bid

submission date.

1 (one) order in India of

minimum INR 5,00,00,000/-

(Rupees five crores)

OR

2 (two) orders in India for

minimum INR 3,00,00,000

(Rupees three crores) each

OR

3 (three) orders in India for

minimum INR 2,00,00,000

1. Work order/ PO showing project value and

scope of services

2. Completion certificate/ongoing certificate

Value of Projects (in INR Crores)

Single

Order

value( Rs

crore)

No. of orders

Marks

>=5 1 10

>=5 2 15

>=5 >2 20

>= 3cr and

< 5 cr

2 10

>= 3cr and

< 5 cr

3-4 15

>= 3cr and

< 5 cr

>4 20

>= 2cr and

< 3 cr

3 10

>=2 cr and 4-5 15

20




Marks

(Rupees two crores) each < 3 cr

>=2 cr and

< 3 cr

>5 20

Maximum marks = 20

2 Experience of providing

Operations &

Management/Facility

Management Services (FMS)

for at least one Data Centre

in the last 5 years as on Bid

submission date. The facility

management services shall

include IT Infrastructure

related (e.g. networks

,servers, storage, etc.)

Note: Bidder’s in-house Data

Center project experience

shall not be considered.

1. Work order/ PO showing project value and

scope of services

2. Completion certificate

1 Project 10 Marks

2 - 4 Projects 15 Marks

More than 4 Projects 20 Marks

20




Marks

3 Approach and Methodology A detailed presentation to be submitted covering

areas that include but are not restricted to

a) Understanding of the project

b) Approach & Methodology

c) Proposed work Plan and timelines

d) Understanding of risk factors and mechanism

to mitigate them

Assessment of technological & managerial understanding

of bidder based on criteria like:

Understanding of the project 5 Marks

Approach & Methodology to execute the

project

5 Marks

Bidder’s Proposed work Plan and Timeline 5 Marks

Understanding of risk factors and

mechanism to mitigate them

5 Marks

20

4 CVs of Resources dedicated

for this project. One

dedicated resource is

required.

Systems engineer :

• Diploma/B.E/B.Tech/MCA

• Minimum 07 years of

experience and out of 07

years, 03 years must be

in network and system

domain

• Certification:

CCNA/CCNP/CEH or

CVs of resources as per the specified criteria.

Note: Bidder has to submit the scan copy of

certifications as evidence.

Note: In case bidder fails to submit the CV as per

the mentioned criteria for any designation, zero

(0) marks shall be allotted.

System engineer :

Total years of experience -7

years

Experience in network and

system domain - 3 year

Certification: CCNA/CCNP/CEH

or equivalent

8

Total years of experience > =8

years

Experience in network and

system domain >= 4 years

Certification: CCNA/CCNP/CEH

10

10




Marks

equivalent or equivalent

5 Bidder must have at least 20

technically qualified

resources in the field of

networking/security/system

on their payroll.

Confirmation from company’s HR on letter head >=20 <=30 resources - 10 Marks

>30 <=40 resources - 15 Marks

>40 resources - 20 Marks

20

6 Bidders shall have valid ISO

27001:2013 and/or ISO

9001:2008 and/or ISO

20000:2016

Scan copy of ISO 27001:2013 and/or ISO

9001:2008 and/or ISO 20000:2016

1 Certificates 8 Marks

>= 2 Certificates 10 Marks

10

Total Marks 100

Note:

1. Each page of the proposal shall be signed and sealed by the bidder and submitted along with the Techno-commercial bid

2. Those Bidders who scored 60% or more in the techno commercial bid will be called as “Technically Qualified Bidders” and those bidders only will be

taken for further evaluation.



16. Start-ups (MSEs or otherwise)

I. For Start-ups (MSEs or otherwise), the turnover and prior work experience expressed in

monetary terms, are relaxed to 50% of the prescribed limit above.

II. Start-up Registration certificate as defined under notification of DIPP GSR 501(E) dated 23

May2017 shall be submitted along with offer for availing the above relaxations.

III. All firms who are registered with District Industries Centre and come under the category of

micro and small enterprises holding a valid EM part II certificate or udyog adhaar

certificate, are exempted from submission of Earnest Money Deposit (EMD)

IV. For all the firms who are registered with nsic and come under micro and small enterprises

holding a valid nsic certificate, the below benefit is also extended in addition to ‘III’ above.

I. Waiver of security deposit (SD) for the performance of the contract (10% of the

order value by the way of bank guarantee till the supplies are completed). However,

to ensure performance of the item during the guarantee period a performance bank

guarantee (PBG) (10% of order value by the way of bank guarantee) to be submitted

by the firm as applicable.

V. Public Procurement Policy for Micro and Small Enterprises (MSEs) is/shall be applicable.

17. Acceptance of Tender and Withdrawals

The right of final acceptance of the tender is entirely vested with CSL who reserves the right to

accept or reject, any or all of the tenders in full or in parts without assigning any reason whatsoever.

There is no obligation on the part of CSL to communicate with rejected Tenderers/Bidders. After

acceptance of the tender by CSL, the bidder shall have no right to withdraw his tender or claim

higher price.

18. Security Deposit

The successful bidder shall remit a Security Deposit of 5% of the total order value (excluding taxes,

duties) in the form of demand draft drawn in favour of Cochin Shipyard Limited, towards the

satisfactory performance of the contract (till commissioning), if an order is placed on them.

Alternatively, a Bank Guarantee equivalent to above 5% of the total order value (excluding taxes,

duties) as per the format mentioned in ‘Annexure 4 - Bank Guarantee in lieu of Security Deposit/

Warranty Guarantee’ from a Scheduled Indian bank to be submitted. The Bank Guarantee should be

valid till the completion of supplies/ commissioning plus a grace period of 90 days.



Fixed Deposit Receipt (for equivalent amount of security Deposit required as per tender) in lieu of

bank guarantee is also acceptable. Fixed Deposit Receipt shall be in the name of supplier with lien

marked in favour of Cochin Shipyard Limited, Kochi

Non-Submission of Security deposit: Exemption towards submission of Security deposit will not be

granted to any bidders (excluding firms exempted as per govt. guidelines (like MSME /NSIC etc.).

Refund of Security Deposit: Security Deposit will be refunded to the bidder without any interest,

within 30 days after he has duly performed and completed the supply and commissioning of the

work in all respects and Warranty Bank Guarantee as per clause 19 of this RFP is furnished for the

period specified.

Forfeiture of Security Deposit: Security deposit shall be forfeited by CSL in case of non-performance

of agreed terms and/ or default/breach by bidder with application of risk purchase provisions where

applicable.

Renewal of Security Deposit: CSL will monitor the validity of security deposit vis-a-vis

delivery/completion period as per the contract. In case delivery /completion is likely to be delayed,

CSL will instruct the bidder to extend the validity of security deposit till the completion of delivery. In

case, Bank Guarantee for security deposit is not extended/ renewed by the bidder as per the request

of CSL, CSL may withhold the equivalent amount from the immediate next payment due for the

bidder.

19. Performance Bank Guarantee

On satisfactory completion of the supply and commissioning, bidder shall submit a Bank guarantee

equivalent to 5% of total order value (excluding taxes and duties) as per the format mentioned in

‘Annexure 4 - Bank Guarantee in lieu of Security Deposit/ Performance Guarantee’ from a Scheduled

Indian Bank for enforcement of satisfactory performance of the equipment or material supplied /

work done as per the contract during the agreed warrantee period. The Bank Guarantee, as

mentioned in clause 18 of this RFP may be revalidated to cover the agreed guarantee period plus 90

days.

Performance Bank Guarantee is applicable for equipment’s and for items where installation and

commissioning are involved. This is to cover the defects arising from design, materials, workmanship

or any omission from the part of bidder during a specified period of months from the date of

commissioning or from the date of dispatch in case of goods whichever is earlier.

Fixed Deposit Receipt (for equivalent amount of performance bank guarantee required as per

tender) in lieu of bank guarantee is also acceptable. Fixed Deposit Receipt shall be in the name of

supplier with lien marked in favour of Cochin Shipyard Limited, Kochi.

The Performance Bank Guarantee shall be returned to the bidder at the end of the

guarantee/warranty plus 90 days and on satisfactory liquidation of all guarantee claims, if any.



Exemption towards the submission of Performance Bank Guarantee shall not be granted to any

bidders excluding firms exempted as per Govt. guidelines. If the bidder doesn’t submit SD/WBG as

per CSL GTC, CSL reserves the right to withhold the remain payments of bidder.

20. Integrity Pact

As per Government of India (Central Vigilance Department), CSL and the SUPPLIER have to sign an

Integrity Pact for the high value contracts, for ensuring transparency, equity and competitiveness in

public procurement. The Tenderer has to sign Pre-Contract Integrity Pact as per format enclosed at

'Annexure 3 - Integrity Pact' and to submit along with offer (Mandatory condition).

21. Release of Work Order

After the execution of the agreements specified in the tender Document and after receipt of the

performance bank guarantee remittance, CSL will release the formal Work Order to the Successful

Bidder.

22. Execution of Work Order

The Successful Bidder shall nominate and intimate CSL, a Project Manager specifically to handle the

Work Order from CSL and ensure that he fully familiarizes with the terms and conditions of the

tender, scope of work, Work Order and the guidelines, and is responsible to effectively execute the

Work Order complying all the terms and conditions.

23. JV/ Consortium

The RFP does not allow JV/ Consortium to respond. The bidder can only bid as a Single Bidder.



SECTION III - GENERAL CONDITIONS OF THE CONTRACT

General Conditions of the Contract

1. Publicity

a) Any publicity with regard to this response, future contract negotiations and/or subsequent

installation, whether in the form of brochures, releases or verbal announcement, may be made

only with the prior written consent of CSL.

b) Bidders are not authorized to use CSL’s name, CSL’s logos, or any information about CSL in

bidder advertising or promotional materials, including but not limited to customer lists, and case

studies.

2. Discrepancies, omission and additional Information

a) Bidder is responsible for examining this RFP and all addenda/corrigendum that will published in

CSL website till date of tender opening. Failure to do so will be at the sole risk of bidder.

b) This document describes CSL’s tentative plans and if any point is unclear, it is the bidder’s

responsibility to ascertain the true facts and considerations to enable the bidder to properly

respond to this RFP in a timely manner.

c) Shall the bidder find discrepancies, omissions, unclear or ambiguous content, or shall any

question arise concerning this RFP, bidder shall notify the CSL contact of such findings and/or

questions as per the mentioned timeline for clarification of any queries with regards to this RFP.

d) Shall such matters remain unresolved by CSL prior to bidder’s preparation of its response, such

matters must be addressed in bidder’s response.

e) CSL is not responsible for oral statements made by its employees, agents, or representatives

concerning this RFP.

f) No enhancement of rates for whatever cause will be allowed once the offer is accepted and an

order is placed. Withdrawal of the quotation after it is accepted (ie. after opening of the price

bid within the validity of the period) or failure to make the supply within the stipulated delivery

period, will entail cancellation of the order and forfeiture of Security Deposit, if any and/or Risk

Purchase.

g) Taxes and duties if any, payable extra are to be intimated in the offer

h) Prices shall be fixed for effecting supplies for order placed within offer validity period,

irrespective of delivery period of items.

i) L1 computation shall be based on total cost of materials (with warranty) and onsite manpower

charges for 5 years.



j) In the event price bid is different from the un-priced format already submitted, yard reserves the

right to reject the offer without any further discussions.

k) Bidders under tender holiday (as on bid opening date) list of any PSE/PSU in India would not be

qualified in this tender. A declaration to be submitted by bidder (Form 6 of the Annexure)

indicating that they are not on tender holiday list as on due date of bid submission. Offers not

accompanied with such declaration shall make the bidders liable for rejection. Any wrong

declaration in this context shall make the bidders liable for action under CSL holiday listing

procedure

l) In case any of the conditions are not acceptable to the tenderer, it should be specifically

indicated in the tender failing which it will be presumed that all the terms and conditions are

acceptable.

3. Confidentiality

a) This request for proposal and all materials submitted by CSL for this purpose, must be

considered confidential, and may not be distributed or used for any purpose other than the

preparation of a response for submission to CSL.

b) The Bid documents shall remain the exclusive property of the CSL without any right to the Bidder

to use them for any purpose other than the preparation of a response for submission to CSL.

Non-Disclosure Agreement (NDA) as per ‘Annexure 5 - Non-Disclosure Agreement’ shall be

signed by the successful bidder.

c) Disclosure of any part of the information contained therein to parties not directly involved in

providing the services /products requested, could result in disqualification and/or legal action.

When submitting confidential material to CSL, the bidder must clearly mark it as such.

4. Liquidated Damage

In cases of delay in providing deliverables as per the payment milestones beyond the stipulated

delivery period, which is not attributable to CSL, bidder shall pay Liquidated Damages (and not by

way of penalty) a sum equivalent to ½ % (half percent) per week or part of the week of the total

order value (excluding freight, taxes, other charges etc.) of equipment and of the order value of the

materials delayed, subject to a maximum of 10% of the order value of undelivered material/

equipment with a grace period of 15 days.

If it is found that the item/ equipment supplied does not conform to the binding data furnished,

Liquidated Damages towards corrective action needed for the installation onboard on account of

such non-conformity, a sum equivalent to ½ % per week of the order value, subject to a maximum of

5% of the total contract value shall be imposed and the same shall be deducted from the balance

payment.



Further, GST will be applicable upon Liquidated Damages and the same also will be deducted along

with Liquidated Damages. However, Liquidated Damages applicability is without prejudice to CSL

right to terminate contract for delayed delivery or other actions.

5. Indemnity

The Bidder will indemnify the Purchaser from and against all third-party claims of infringement of

patent, trademark/copyright or industrial design rights arising from the use of the supplied

software/ hardware/manpower etc. and related services or any part thereof. Purchaser stand

indemnified from any claims that the bidder’s manpower may opt to have towards the discharge of

their duties in the fulfilment of the purchase orders. Purchaser also stand indemnified from any

compensation arising out of accidental loss of life or injury sustained by the bidder’s manpower

while discharging their duty towards fulfilment of the purchase orders.

6. Risk Purchase & Termination of Contract

If the bidder fails to provide the service / project phase ordered within the delivery period as per

project plan or violate any of the terms and conditions of the contract, CSL shall have the following

rights:

• To terminate the contract with 15 days’ notice and invoke the BG.

• To award the work to any third party at the risk and cost of service provider (at total order/

bid value ).

• The firm will be awarded tender holiday for an appropriate period in line with CSL extant

methodology.

The contract with the successful bidder may be terminated in the following circumstances:

a. In the event of the successful bidder having been adjudged insolvent or going into liquidation or

winding up their business or failing to observe any of the provisions of the contract or any of

the terms and conditions governing the contract or failure to render the contracted services in

time, CSL shall be at the liberty to terminate the contract forthwith without prejudice to any

other right or remedies under the contract and to get the work done by other agencies at the

risk and cost of the successful bidder and to claim from the vendor any resultant loss sustained

or costs incurred (limited to the total contract value).

b. When the successful bidder is found to have made any false or fraudulent declaration or

statement to get the contract or he is found to be indulging in unethical or unfair practices.

c. When both parties mutually agree to terminate the contract.

d. If the successful bidder subcontracts or transfers or assigns the contract or any part thereof to a

third party.

7. Force Majeure

Should failure in performance of the contract or part thereof arise from war insurrection, restrain

imposed by Government, Act of Legislature or other Statutory Authority or illegal strike, riot, legal



lock-out, plague, epidemic, pandemic, outbreaks of infectious disease or any other public health

crisis, including quarantine or other employee restrictions imposed by State Government or Indian

Government, flood, fire, explosion, act of God or any inevitable or unforeseen event beyond human

control which may be construed as reasonable ground for an extension of time, CSL may allow such

additional time as is mutually agreed, to be justified by the circumstances of the case. The

occurrence / cessation of force majeure situation is to be informed with documentary evidence

within 15 days from the date of occurrence /cessation.

8. Black Listing

In case the buyer fails to execute the contract properly as per the terms and conditions of the

contract CSL reserves the right to procure the material otherwise as considered appropriate in which

case any loss to CSL on account of this will be recovered from the suppler as per clause IV (4). In case

of noncompliance of the Purchase /work order conditions, Cochin Shipyard also reserves the right to

attach / forfeit the EMD / security deposit/PBG in this connection. Also, the firm will be black listed

for one year from the date of black listing.



9. Jurisdiction/ Arbitration clause

I. Any disputes arising during the currency of the contract shall, in the first instance be

settled by mutual discussions and negotiations. The results of such resolution of dispute

shall be incorporated as an amendment to the contract, failing which the parties can resort

to arbitration.

II. If any dispute, disagreement or question arising out, of or relating to, or in consequence of

the contract, or to its fulfilment, or the validity of enforcement thereof, cannot be settled

mutually or the settlement of which is not herein specifically provided for, then the dispute

shall within thirty days from the date either party informs the other in writing that such

disputes, disagreement exists, be referred to arbitration. The arbitrators shall be

appointed, and the arbitration proceedings shall be conducted in accordance with and

subject to the Arbitration and Conciliation Act, 1996 (No. 26 of 1996) as amended from

time to time and the decision of the Arbitrators shall be final and binding on the parties

hereto. The arbitration will be done by a panel comprising one arbitrator nominated by

each party, and a mutually agreed Umpire. Each party shall bear its own cost of preparing

and presenting its case. The cost of arbitration shall be shared equally by the parties unless

the award provides otherwise. The enforcement of the award shall be governed by the

rules and procedures in force in the State in which it is to be executed. Performance under

this Contract shall however, continue during arbitration proceedings and no payment due

or payable by the parties hereto shall be withheld unless any such payment is or forms a

part of the subject matter of arbitration proceedings. The language of arbitration shall be

English and the law applicable shall be Indian law. The seat of arbitration shall be

Ernakulam, Kerala.

III. In case of disputes, the same will be subjected to the jurisdiction of Courts at Ernakulam,

Kerala only. Orders shall be governed and construed in accordance with Indian law.

10. Grievance Redressal Committee

Cochin Shipyard has constituted a grievance committee as an alternate mechanism for redressal of

grievances in all contracts for purchase of goods and services, where the value is above Rs 100 Lakhs.

The parties to this contract can approach this committee in case they are unable to settle their

disputes through discussions with concerned department of Cochin Shipyard overseeing the contract

11. Conflict of Interest

CSL requires that bidder must provide professional, objective, and impartial advice and at all times

hold the interests paramount, strictly avoid conflicts with other assignments/jobs or their own

corporate interests and act without any consideration during the scope of work as mentioned in this

RFP. In case the bidders have any subsisting interest, either by themselves or through their partners,



that is likely to conflict the work specified in the Scope of Work, CSL reserves the right to accept or

reject such bids.

12. Fraud and Corruption

CSL requires that bidder selected through this RFP must observe the highest standards of ethics

during the performance and execution of such contract.

I. In pursuance of this policy, CSL:

(a) Defines, for the purposes of this provision, the terms set forth as follows:

a) "Corrupt practice" means the offering, giving, receiving or soliciting of anything of value

to influence the action of CSL or any personnel of Bidder(s) in contract execution.

b) "Fraudulent practice" means mis-presentation of facts, in order to Influence a

procurement process or the execution of a contract, to CSL, and includes collusive

practice among Bidders (prior to or after tender submission) designed to establish bids

at artificially high or non-competitive levels and to deprive CSL of the benefits of free

and open competition

c) "Unfair trade practices" means supply of services different from what is ordered on, or

change in the Scope of Work

d) "Coercive practices" means harming or threatening to harm, directly or indirectly,

persons or their property to influence their participation in the execution of contract.

II. Will reject a proposal for award, if it determines that the bidder recommended for award

engaged in corrupt, fraudulent or unfair trade practices.

III. Will declare a firm ineligible, either indefinitely or for a stated period of time, for awarding

the contract or terminate the awarded contract, if it at any time determines that the firm

has engaged in corrupt, fraudulent and unfair trade practice in competing for, or in

executing, the contract.

13. Timelines

The Timeline for the prescribed scope will be counted from the date of issue of LOI/PO (T). The L1

successful bidder shall complete the work within the stipulated time.

S. No Activity Timeline (in weeks)

1 LoI issuance to Successful L1 Bidder T

2 Delivery of hardware T + 6



3 Installation and configuration at CSL T+12

4 Acceptance test T + 14

5 Knowledge and technology transfer T + 15

6 Go-Live and handover the project T + 16

14. Payment Terms and Schedule

The payment shall be made against an invoice describing, as appropriate, the milestone completed.

The Contract Price shall be paid in Indian Rupees in accordance with the Payment Schedule below:

14.1 Infrastructure Procurement Cost (CAPEX)

S No Project Milestone

Duration

from PO date

(T1)

Payment

(%)

1. Delivery of the all the IT components as per purchase

order T1+ 6 weeks 70

2.

Completion of Design, Supply, Configuration,

Installation, Commissioning & Performance guarantee

tests of all the components

T1+ 12 weeks 10

3. At the successful completion of Final Acceptance Test ,

knowledge and technology transfer and project go-Live

T1+ 16 weeks

(T2) 10

4. Completion of one-year warranty One year

after T2 2

5. Completion of second year warranty Two years

after T2 2

6. Completion of third year warranty Three years

after T2 2

7. Completion of fourth year warranty Four years

after T2 2

8. Completion of fifth year warranty Five years

after T2 2

Total 100



Note:

1) Payment after T2 to be done at the end of each half-yearly, from the date of commissioning

certificate

2) SI has to provide 5-year warranty certificate from OEM before first milestone payment.

14.2 Operations Cost (OPEX)

S No Project Milestone Payment Milestone

1 Operational cost which includes manpower

cost

For each half year, payment shall be

made as per the details given below:

a) 70% advance of half yearly

operational cost

b) Balance 30% after successful

completion of each half year.

The contract period is for 5 years (10 half

years) from the date of issuance of PO .

15. Taxes and Duties

Except as otherwise specifically provided in the contract, the supplier shall bear and pay all taxes,

duties, levies, and charges assessed on the supplier by all municipal, state, or national government

authorities, in connection with the Goods and Services supplied under the contract. However, the

breakup of prices and taxes & duties shall be furnished as per price schedule. GST shall be paid extra.

Statutory variation in taxes, duties and levies in India within the original completion period shall be

to the purchaser’s account.

16. Other Terms and Conditions

a) Supplier at his own cost shall arrange the clearance of the spare parts, equipment etc. from

customs and port authorities in India and shall pay all requisite duties including customs duty,

demurrages, if any, clearance fees, charges, port fees, clearing and forwarding agent

fees/charges, inland transport charges etc.

b) Supplier will have to arrange his own transport facility for the maintenance engineer/technician

to attend to the maintenance calls and for movement of spares.

c) Supplier will have to arrange his own accommodation for its engineer/technician at Cochin

17. Spares, Consumables and Special Tools

The supplier at his own cost shall arrange all consumables, special tools, tackles and appliances

required for installation, testing & commissioning.



18. Limitation of Liability

The maximum aggregate liability for all claims under or in relation to this agreement shall be

regardless of the form of clauses (s) limited to the total order value. In no event, either party be

liable for any indirect or consequential damages, including but not limited to any loss of use, loss of

data, business interruption and loss of income or profits, irrespective of whether it had an advance

notice of the possibility of any such damages.

YES NO

1Submission of Tender in two parts-Price & Techno-commercial

2 Delivery date confirmation to yards delivery schedule

4Payment term as per tender enquiry

6Are you an MSME registered vendor? If yes,Please attachvalid Udyog Adhaar Certificate

COMMERCIAL CHECK LIST

Validity of offer - 6 months

DESCRIPTION

5

3

COMPLIANCE

Agency Commission payable to Indian Agent, if any, andif so amount payable by the supplier

REMARKSSL NO

9

8Have you quoted for the perdiem rate for additional daysof stay at Cochin of your service engineer

For overseas firms only : Have you quoted rates for bothFOB (indicating sea/airport) and C&F Cochin port. Pricesto be quoted in USDFor indegenious suppliers : Have you quoted the rates fordelivery at Cochin Shipyard (For CSL Store) basis.

7Have you included the minimum days of service/commissioning/installation engineers

10A copy of price offer without price to be included in thetechno-commercial offer. Please confirm

11Have you specified Taxes, duties, levies, packing &forwarding etc., if any, in the offer.

12

Security Deposit for 5% of order value by way of BankGuarantee to be submitted towards satisfactoryperformance of contract on placement of order. The BGshould be valid till completion of contract plus 90 daysgrace peroid and later revalided to cover the Guaranteeperiod as specified by CSL.

13L.D. payable as per relevant Clause in the General termsof enquiry .

14Disputes in connection with contract subject to jurisdictionof courts at Cochin, India.

15Willingness to come to Cochin for techno commercialnegotiation

16Termination of contract/Risk purchase as per relevantclause in the General terms of enquiry.

17Suppliers credit as per relevant clause in the Generalterms of enquiry

18Confirm all other terms and conditions of enquiry areacceptable.

Signature

Address of the Tenderer.

Note: Whether there is non-agreement, deviations to be mentioned in detail

Address of the Tenderer.




for



NETWORK INFRASTRUCTURE – Annexure



Kochi 682015

Tel: +91 484 2501296, 2501298


Note: This RFP contains twovolumes and an annexure, kindly refer all the documents before quoting

for this RFP.

This document is Annexure of the CSL RFP

Tender No: ISD/128/SYS/INFRA/2020 - Annexure


Table of Contents

Annexure 1: BID FORMAT .......................................................................................................... 3

1. Formats for Pre-Qualification Bid ................................................................................................. 3

1.1 Form 1: Pre-Qualification Bid Letter ..................................................................................... 3

1.2 Form 2: Bidder’s Profile ........................................................................................................ 5

1.3 Form 3: Compliance to Pre-qualification Criteria ................................................................. 7

1.4 Form 4: Manufacturer’s Authorization Form...................................................................... 12

1.5 Form 5: Self-Declaration ..................................................................................................... 14

1.6 Form 6: Declaration of Track Record .................................................................................. 15

1.7 Form 7: Statement for No Deviation .................................................................................. 16

2. Formats for Technical Commercial Proposal .............................................................................. 17

2.1 Form 8: Technical Commercial Bid Submission Letter ........................................................ 17

2.2 Form 9: Manpower CV Format ........................................................................................... 18

2.3 Form 10: Technical evaluation – Bidder’s Past experience in System Integration services19

a) Detailed form .............................................................................................................. 19

b) Bidder’s system integration services summary form .................................................. 19

2.4 Form 11: Bidder’s experience in Providing Facility Management Services (FMS) .............. 20

a) Detailed form .............................................................................................................. 20

b) Bidder’s Facility Management Services (FMS) summary form ................................... 20

2.5 Form 12: Team Composition and their Availability ............................................................ 21

2.6 Approach & Methodology .................................................................................................. 21

2.7 Valid Certification................................................................................................................ 21

3. Formats for Price Bid .................................................................................................................. 22

3.1 Form 13: Price Bid Letter .................................................................................................... 22

3.2 Form 14: Price Bid Format .................................................................................................. 24

I. Part A ................................................................................................................... 24

1. Hardware procurement Cost (with 5-Year Warranty) .......................................... 24

2. Detailed Hardware Cost breakup ............................................................................. 26

II. Part B.............................................................................................................................. 29

Manpower Cost ............................................................................................................. 29

III. Part C – Buy back components ...................................................................................... 29

IV. Part D ............................................................................................................................. 30

a. L1 calculation - Cost Summary ............................................................................... 30



b. Rate Card ................................................................................................................ 31

Annexure 2: List of existing IT Infrastructure at CSL for information ........................................ 32

a. List of Network Components present in the CSL Campus ................................................ 32

b. List of Applications Hosted at CSL Data Centre ................................................................ 33

Annexure 3: Integrity Pact ..................................................................................................... 35

Annexure 4: Bank Guarantee in lieu of Security Deposit/ Warranty Guarantee ....................... 43

Annexure 5: Non-Disclosure Agreement ................................................................................ 45



Annexure 1: BID FORMAT

1. Formats for Pre-Qualification Bid

1.1 Form 1: Pre-Qualification Bid Letter

(To be submitted on Bidder’s Letterhead)

To

ASSISTANT GENERAL MANAGER (AGM) – IT

COCHIN SHIPYARD LTD

(GOVT. OF INDIA ENTERPRISE,)

PO BAG No. 1653, PERUMANOOR PO,

COCHIN, 682 015

Dear Sir/ Madam,

Subject: Supply, Design, Implementation, Commissioning and Maintenance of NetworkInfrastructure

at CSL

Reference:ISD/128/SYS/INFRA/2020

We, the undersigned Bidders, having read and examined in detail all the Tender documents do

hereby propose to provide the services as specified in the Tender document number < Tender

Number > along with the following

1. Earnest Money Deposit (EMD)

We have paid an EMD of INR 1,00,000/- (Rupees One Lakh Only). This EMD is liable to be forfeited in

accordance with the provisions mentioned in ‘Section II – Forfeiture of Earnest Money Deposit’ of

volume II

2. Contract Performance Guarantee Bond

We hereby declare that if the contract is awarded to us, we shall submit the performance bank

guarantee in the form prescribed in the Annexure 4 of RFP

3. Self-Declaration

We hereby declare/confirm the following information on our offered solution:

a) We will quote for a turn-key solution for the entire scope of this tender.

b) We will carry Supply, Design, Implementation, Commissioning and Maintenance of Network

infrastructure at CSL as per the entire scope of work as stipulated in the bid document.



c) We will provide warranty supportfor all the Equipment’s supplied at CSL for a period of 05

years.

We hereby declare that our Bid is made in good faith, without collusion or fraud and the information

contained in the Bid is true and correct to the best of our knowledge and belief. We also accept that,

if at any stage the information furnished is found to be incorrect or false, we are liable for

disqualification from this tender and also is liable for any penal action that may arise due to the

above

We understand that the bid is binding on us and that you are not bound to accept a bid you receive.

Thanking You

Yours Faithfully

Name

Designation

Seal

Date:



1.2 Form 2: Bidder’s Profile

1. Name of the Bidder

2. Address of the Bidder

3. Status of the Company (Public / Pvt

Ltd)

4.

Details of Incorporation of the

Company

Date:

Reference:

5. Details of Commencement Business

Date:

Reference:

6. GSTIN

7. Permanent Account Number

8.

Name and Designation of the

Contact person to whom all

references regarding this tender

shall be made

9. Telephone Number with STD Code

10. E-Mail of the contact person

11. Fax No:

12. Web Site

13. Financial Details (As per Audited

Balance sheets)

Year 2014-

15

2015-

16

2016-

17

2017-

18

2018-

19

14. Net Worth

15. Turn Over

Date:



Place:

Bidder Bidder’s Seal:

Name: Signature:

Designation:



1.3 Form 3: Compliance to Pre-qualification Criteria

# Minimum Eligibility Required Documents Required Compliance (Yes/

No)

1 The bidder must be a company

registered in India (System

Integrators for Data centre

management, IT Infrastructure)

under Indian Companies Act 1956

and 2013. Shall have been in

operation for a period of at least 5

years as on bid submission date.

The Bidder must submit

copy of

a) Certificate of

Incorporation &

Memorandum of

Association

b) PAN Card

c) GST Registration

d) The Bidder must also

submit any Project work

order/PO dated after 01

June 2014 as proof in the

name of bidding entity.

2 The bidder whose company

registered in India shall have an

average annual turn-over of not less

than INR 25 Crores for IT

Infrastructure service as on

year ending 31st

March 2020 for

latest three Financial Years i.e.,

2017-18, 2018-19 & 2019-20.

or

(In case, the Financials for March

2020 are not available, then bidder

can provide Financials from last

three years starting from 31st

March

2019) year ending 31st

March 2019

for latest three Financial Years i.e.,

2016-17, 2017-18 & 2018-19.


copy of

a) Audited financial

statements for the last three

financial years (2017-18,

2018-19 & 2019-20) or

(2016-17, 2017-18 & 2018-

19).

b) Certificate from the

Statutory Auditor/Company

secretary on turnover

details for the last three (3)

financial years (2017-18,

2018-19 & 2019-20) or

(2016-17, 2017-18 & 2018-

19)

Note: For the above point

(b), if the turnover from IT




No)

infrastructure services is not

separately identifiable then,

a certificate from statutory

auditor showing the split-up

details of the turn-over shall

besubmitted

3 The Bidder shall have a positive net

worth for the last financial year

ending 31st

March 2020 or 31st

March

2019 (whichever is latest available)

as evidenced by the audited

accounts of the company.

Certificate from the

Statutory Auditor/Company

secretary on positive net-

worth for the last financial

year as on 31st

March 2020

i.e. 2019-20 or 31st

March

2019 i.e. 2018-19.

4 Bidder shall have executed for

activities related to IT System

Integration projects /Data centre set

up projects including supply, design,

implementation, commissioning,

operations and maintenance in the

last 5 years as on Bid submission

date at least:

1 (one) order in India of minimum

INR 5,00,00,000/- (Rupees five

crores)

OR

2 (two) orders in India for minimum

INR 3,00,00,000 (Rupees three

crores) each

OR

3 (three) orders in India for minimum

INR 2,00,00,000 (Rupees two crores)

each



order/contract clearly

highlighting the scope of

work, Bill of Material and


b) Completion Certificate

issued & signed by the

competent authority of the

client entity.

In case completion

certificate is not there, a

proper evidence or

satisfactory certificate from

the respective client clearly

highlighting Work in

progress, project duration





No)

5 Bidders shall have valid ISO

27001:2013 or ISO 9001:2008 or ISO

20000:2016 certification as on

tender date.


copy of valid certificate.

6 The Bidder shall not have been

black-listed by any Government/

Government Board/ Corporation/

Company/ Statutory Body/ PSU

Company/ Non-Government/

Funding Agencies as on bid

submission date.

The Bidder shall submit an

Undertaking signed by CEO/

Country Head/ Authorized

signatory of the company to

be provided on Non –

judicial stamp paper of INR

100/- or such equivalent

amount and document duly

attested by notary public.

7 The Bidder/Group

Company/Parental Company must

have implemented hardware and

provided support to at least 1 (one)

Government/ PSU client in last 5

(five) years.










client entity.

In case completion


proper evidence or









No)

8 Documentary evidence of proof of

authority of the bid signatory.

Power of attorney or

authorization letter.

9 The Bidder shall have experience in

providing Operations &

Management/Facility Management

Services (FMS) for at least one Data

Centre / Server farm in the last 5

years as on Bid submission date. The

facility management services shall

include IT Infrastructure related (e.g.

Servers, storage, networks etc.)

Note: Bidder’s in-house Data Center

project experience shall not be

considered.










client entity.

In case completion


proper evidence or






10 Must be an authorized partner of the

OEM for the products supplied and

must have back to back agreement

between the OEM and the Bidder.

Agreement shall clearly indicate that

OEM would provide support for the

duration / life of the project.

Authorization letters from

the Original Equipment

Manufacturers (OEMs) /

software copy right holders

to this effect shall be

furnished. The authorization

letter shall mention that if

authorized representative

fails to meet the obligation

for items supplied and / or

to be supplied under this

tender, then OEM would be




No)

responsible for all

obligations for their items.

11 The Bidder must have at least 20

qualified personnel in the field of

networking, security, system on their

payroll and trained by the OEMs.

Undertaking on Bidder’s

Letterhead confirming the

details of engineers

12 The Bidder shall have a branch office

in any of the State of Andhra

Pradesh, Karnataka, Kerala, Tamil

Nadu, and Telangana.


copy of

a) BSNL Telephone Bills

OR

b) Electricity Bills

OR

c) Office Rent agreement

13 a) The Bidder shall provide an

undertaking to carry out

Supply, Installation,

Configuration, Testing,

Commissioning, Operate &

Support as per the scope of

work as stipulated in the bid

document.

b) The Bidder shall quote for a

turn-key solution for the entire

scope of this tender. Partial

bids i.e. for a single system will

not be entertained. Self-

Declaration from Authorized

Signatory of the Bidder as per

Form 5.

Self-Declaration from

Authorized Signatory of the

Bidder as per ‘Form 5 – Self

Declaration’ in Annexures.

14 EMD of INR 1,00,000/- (One Lakh

Rupees)

The Bidder shall submit the

original Demand Draft.



1.4 Form 4: Manufacturer’s Authorization Form

(To be submitted on OEM’s Letter head and to be submitted for all OEM’s separately)

To


COCHIN SHIPYARD LTD



COCHIN, 682 015

Dear Sir/ Madam,

Sub: Authorization of <company name of Authorized partner> to Provide Services Based on Our

Product(s)


This is to certify that I/We am/are the Original Equipment Manufacturer in respect of the products

listed below. I/ We authorize …………………………………………………. To bid /quote /negotiate and finalize

the contract for supply, installation, commissioning of our equipment’s listed below as per Request

for Proposal (RFP) document relating to CSL

S No Product Name Version

The authorized bidder would ensure reliable service and in case of any default, alternative

arrangement would be done by us on the same terms and conditions as negotiated and finalized in

this tender enquiry.

We authorize …………………………………………………to provide Warranty Services for a period of 5 Years

for our products for CSL’s Supply, Design, Implementation, Commissioning and Maintenance of

Network infrastructure vide tender No……………. Dated………. We also commit necessary backend

support in terms of Technical support, spares, and upgrades, patch updates, for relevant hardware

and software for a period of 5 Years from the date of issue of commissioning certificate.



Yours faithfully,

Authorized Signatory Place:

Designation Date:

OEM’s company name

CC: Bidder’s corporate name



1.5 Form 5: Self-Declaration

(To be submitted on Bidder’s Letterhead)

To


COCHIN SHIPYARD LTD



COCHIN, 682 015.

Dear Sir/ Madam,

We would like to declare/confirm the following information on our offered solution:

1. We will quote for a turn-key solution for the entire scope of this tender.

2. We will carry out Supply, Design, Implementation, Commissioning and Maintenance of

Network infrastructure at CSL as per the entire scope of work as stipulated in the bid

document.

3. We will provide direct warranty support for all the Equipment’s supplied at CSL for a period

of 5 years from the date of issuance of commissioning certificate and AMC for IT and Non-IT

equipment’s for 05 Years starting from date of expiry of existing contract

Thank you

Yours faithfully,

Authorized Signatory

Designation

Bidder’s company name

Place

Date



1.6 Form 6: Declaration of Track Record

To


COCHIN SHIPYARD LTD



COCHIN, 682 015.

Dear Sir/ Madam,

Subject: Supply, Design, Implementation, Commissioning and Maintenance of Network

infrastructure at CSL


We, the undersigned bidders, have carefully gone through the Terms & Conditions contained in the

RFP Document [No._________________] regarding Appointment of “Supply, Design,

Implementation, Commissioning and Maintenance of Network infrastructure”.

We hereby confirm that our firm has not been blacklisted by any State Government / Central

Government. We further confirm that our firm has no legal case pending in any of the courts for

winding up the company.

We hereby declare that the particulars furnished by us in this offer are true to the best of my / our

knowledge and we understand and accept that, if at any stage the information furnished is found to

be incorrect or false, we are liable for disqualification from this tender and also liable for any penal

action that may arise due to the above.

Thanking You

Yours Faithfully

Name

Designation

Seal

Date:



1.7 Form 7: Statement for No Deviation

To


COCHIN SHIPYARD LTD



COCHIN 682 015.

Dear Sir/ Madam,


Infrastructure at CSL.


We, the undersigned bidders, hereby declare that all terms and condition of the tender are

acceptable to us and that there are no deviations (null deviations) from the terms and conditions of

the tender except the deviations identified in the table below.

S No Tender Clause

Number Page Number

Deviation

Submitted Remarks

Signature

Name

Designation

Address

Date



2. Formats for Technical Commercial Proposal

2.1 Form 8: Technical Commercial Bid Submission Letter

(To be attached along with the Technical Bid and on the letterhead of bidding firm)

To


COCHIN SHIPYARD LTD



COCHIN, 682 015.

Dear Sir/ Madam,


Infrastructure at CSL


We, the undersigned, offer to provide services for tender for Supply, Design, Implementation,

Commissioning and Maintenance of Network infrastructure at Cochin Shipyard Limited with

reference to your Request for Proposal bearing <insert RFP reference number> dated <insert date>.

We are hereby submitting our Technical bid.

We hereby declare that all the information and statements made in this Technical bid are true and

accept that any misinterpretation contained in it may lead to our disqualification.

We agree to abide by this Bid for a period of 180 days after the date fixed for Bid opening or for any

further period for which Bid validity has been extended and it shall remain binding upon us and Bid

may be accepted at any time before the expiration of that period.

We agree to abide by all the terms and conditions of all the volumes of this RFP document and

understand that the bid is binding on us and that you are not bound to accept a bid you receive.

Thanking you,

Yours faithfully,

(Signature of the Bidder)

Name

Designation

Seal

Date:



2.2 Form 9: Manpower CV Format

The manpower CV format is to be used to specify the CV of resources that are to be deployed during

the actual implementation and operations phase as mentioned in sub-clause 4 of Technical

evaluation criteria (clause# 15) in Section IIin volume II.

1. Employee Name

2. Designation

3. Date of Birth

4. Nationality

5. Education

Qualification Name of School/

College/University Degree

Date

Attended

6. Language

Language Read Write Speak

7. Employment Record

Employer Position From To

(Starting with present position list in reverse order – Up to

three quarters of a page)

8. Relevant Experience (An outline on the experience most pertinent to tasks

mentioned in the project. Describe degree of responsibility

held on relevant assignments – Up to half of a page).

9. Certification

I, the undersigned, certify that to the best of my

knowledge and belief, this bio-data correctly describes

myself, my qualifications, and my experience.

Date:

Place

Signature of the Authorized Signatory



2.3 Form 10: Technical evaluation – Bidder’s Past experience in System Integration

services

a) Detailed form

Assignment name:

Approx. value of the contract (in INR):

Country:

Location within country:

Duration of assignment (months):

Name of Client:

Total No. of staff-months of the assignment:

Contact Person, Title/Designation, Tel.

No./Address:

Start date (month/year):

Completion date (month/year):

No. of professional staff-months provided by

your consulting firm/organization or your sub

vendors:

Name of associated Vendors, if any:

Name of senior professional staff of your

firm/organization involved and designation

and/or functions performed (e.g. Project

Director/Coordinator, Team Leader):

Description of Project:

Description of actual services provided by your staff within the assignment:

b) Bidder’s system integration services summary form

S.No Client Name Project Cost Year of execution Files attached for

documentary proof*

* Documentary Proof would include copy of Work Order/ PO showing project value and scope of

service and Completion certificate/ ongoing certificate



2.4 Form 11: Bidder’s experience in Providing Facility Management Services (FMS)

a) Detailed form

Assignment name:

Approx. value of the contract (in INR):

Country:

Location within country:

Duration of assignment (months):

Name of Client:

Total No. of staff-months of the assignment:

Contact Person, Title/Designation, Tel.

No./Address:

Start date (month/year):

Completion date (month/year):

No. of professional staff-months provided by

your consulting firm/organization or your sub

vendors:

Name of associated Vendors, if any:

Name of senior professional staff of your

firm/organization involved and designation

and/or functions performed (e.g. Project

Director/Coordinator, Team Leader):

Description of Project:

Description of actual services provided by your staff within the assignment:

b) Bidder’s Facility Management Services (FMS) summary form

S.No Client Name Project Cost Year of execution Files attached for

documentary proof*

*Documentary Proof would include copy of Work Order/ PO showing project value and scope of

service and Completion certificate/ ongoing certificate



2.5 Form 12: Team Composition and their Availability

In this section, bidder must at have least 20 technically qualified resources in the field of

networking/ security/ systems on their payroll, proposed technical staff with detailed CVs.

S

N

o

Type of

Resourc

e

Number

of

Resource

s

Key

Responsibiliti

es

Total

Years of

Experienc

e

Academic

Qualifications

& Certification

Documentary Proof

HR Certificate with

PF statement

validating availability

on rolls for

resources

1.

YES/NO 2.

3.

• Bidder’s may add additional/ delete line items as necessary

• Bidders may be asked to submit documentary evidence for breakup of technical resources

2.6 Approach & Methodology

Pre-Qualified bidders will be expected to provide a technical presentation on Technical Solution

covering areas that include but are not restricted to

a) Understanding of the project

b) Approach & Methodology to execute the project

c) Proposed Work Plan and Timelines

d) Understanding of risk factors and mechanism to mitigate them

NOTE: A draft of the presentation is to be included as part of the technical bid response. All

technically qualified bidders will be asked to make a technical presentation. Revisions to the PPT can

be made during this stage and the bidders will be expected to submit a final copy of the presentation

during the technical presentation.

2.7 Valid Certification

Scan copies of ISO 27001:2013 and/or ISO 9001:2008 and/or ISO 20000:2016

Note:

1) Each page of the proposal shall be signed and sealed by the bidder and submitted along with the

Techno-commercial bid.

2) The bidder shall enclose a signed un-priced copy of price bid (copy of price bid without price

details) as per form 15 in annexures (excluding price columns), with the techno commercial bid.



3. Formats for Price Bid

3.1 Form 13: Price Bid Letter

(To be attached along with the Commercial Bid and the letterhead of bidding firm)

To


COCHIN SHIPYARD LTD



COCHIN, 682 015.

Dear Sir/Madam,


infrastructure at CSL


We, the undersigned Bidder, having read and examined in detail all the Tender documents in respect

of Selection of Supply, Design, Implementation, Commissioning and Maintenance of Network

infrastructure at CSL do hereby propose to provide services as specified in the Tender documents

number

Price and Validity

All the prices mentioned in our Tender are in accordance with the terms as specified in the Tender

documents. All the prices and other terms and conditions of this Tender are valid for a period of 180

calendar days from the date of opening of the Tenders.

We hereby confirm that our Tender prices include all taxes. All taxes are quoted separately under

relevant sections as required in the commercial bid response

Unit Rates

We have indicated in the relevant schedules enclosed the unit rates for the purpose of payment as

well as for price adjustment in case of any increase to / decrease from the scope of work under the

contract.

Deviations

We declare that all the services shall be performed strictly in accordance with the Tender documents

except for the variations and deviations, all of which have been detailed out exhaustively



irrespective of whatever has been stated to the contrary anywhere else in our Bid. Further we agree

that additional conditions, if any, found in the Tender documents, other than those stated in

deviation schedule, shall not be given effect to.

Tender Pricing

We further confirm that the prices stated in our Bid are in accordance with your Instruction to

Bidders included in Tender documents.

Qualifying Data

We confirm having submitted the information as required by you in your Instruction to Bidder. In

case you require any other further information/documentary proof in this regard before evaluation

of our Tender, we agree to furnish the same in time to your satisfaction

Bid Price

We declare that our Bid Price is for scope of work as specified in Section I of volume I and the Bill of

Material as identified in ‘Section I, under scope of work involume I’.

Performance Bank Guarantee

We hereby declare that in case the contract is awarded to us, we shall submit the performance bank

guarantee as mentioned in Annexure 4.

We hereby declare that our Tender is made in good faith, without collusion or fraud and the

information contained in the Tender is true and correct to the best of our knowledge and belief.

We understand that our Tender is binding on us and that you are not bound to accept a Tender you

receive.

We confirm that no technical deviations are attached here with this commercial offer.

Thanking you,

Yours faithfully,

(Signature of the Bidder)

Name

Designation

Seal

Date:



3.2 Form 14: Price Bid Format

I. Part A

1. Hardware procurement Cost (with 5-Year Warranty)

S No.

Item

HSN/SAC Unit Quantity

(A)

Make &

Model

Per Unit

Cost

(B)

Total

amount

(without

Tax)

(C) = A*B

Tax

Amount

(INR)

(D)

(CGST +

SGST/

IGST)

Tax % (in

percentage

)

Total

amount

including

Tax (INR)

E = C +D

1 WAN

Routers

No. 2

2 Link Load

Balancer

No. 2

3 WAN

Switch

No. 2

4 External

Firewall

No. 2

5 Core Switch No. 2

6 24-Port

edge switch

No. 170



S No.

Item


(A)

Make &

Model

Per Unit

Cost

(B)

Total

amount

(without

Tax)

(C) = A*B

Tax

Amount

(INR)

(D)

(CGST +

SGST/

IGST)

Tax % (in

percentage

)

Total

amount

including

Tax (INR)

E = C +D

7 Internal

Firewall

No. 2

8 APT

switches

No. 2

9 AAA

Solution

No 2

10

One-time

implement

ation cost

-

11 Others

Total Cost (in figures)

Total Cost (in Words)

Note:

1. Bidders at minimum must provide items as mentioned in the Bill of Material (BOM)



2. Bidders may add line items as necessary

3. All the switches (Core, 24 port edge and WAN switches) should be quoted with life time warranty (as long as CSL uses these products)

2. Detailed Hardware Cost breakup

Bidders must provide the detailed cost break up for hardware procurement as required in the below table.

S.

No

.

Item Total

Amount

without

Tax (in

INR) (C)

(as

mentione

d in table

3.2 (I)

70% payment on

Delivery of all IT

components all

as per the

purchase order

10% payment on

Completion of

Design, Supply,

Configuration,

Installation,

Commissioning &

Performance

guarantee tests

of all the

components

10 %

payment

after

successful

completio

n of FAT

10% payment (Payment to be made

across 5 years) Tax

Amount

(INR)

(E)

(CGST +

SGST/

IGST)

Tax %

(in

percent

age)

(CGST +

SGST/

IGST)

Total

amount

including

Tax (INR)

E = C +D

Year

1

(2%

pay

ment

)

Year

2

(2%

Pay

ment

)

Year

3

(2%

Pay

ment

)

Year

4

(2%

Pay

ment

)

Year

5

(2%

Paym

ent)

1 WAN

Routers

2 Link Load

Balancer

3 WAN

Switch



S.

No

.

Item Total

Amount

without

Tax (in

INR) (C)

(as

mentione

d in table

3.2 (I)

70% payment on

Delivery of all IT

components all

as per the

purchase order

10% payment on

Completion of

Design, Supply,

Configuration,

Installation,

Commissioning &

Performance

guarantee tests

of all the

components

10 %

payment

after

successful

completio

n of FAT


across 5 years) Tax

Amount

(INR)

(E)

(CGST +

SGST/

IGST)

Tax %

(in

percent

age)

(CGST +

SGST/

IGST)

Total

amount

including

Tax (INR)

E = C +D

Year

1

(2%

pay

ment

)

Year

2

(2%

Pay

ment

)

Year

3

(2%

Pay

ment

)

Year

4

(2%

Pay

ment

)

Year

5

(2%

Paym

ent)

4 External

Firewall

5 Core

Switch

6

24-Port

edge

switch

7 Internal

Firewall

8 APT

Switches



S.

No

.

Item Total

Amount

without

Tax (in

INR) (C)

(as

mentione

d in table

3.2 (I)

70% payment on

Delivery of all IT

components all

as per the

purchase order

10% payment on

Completion of

Design, Supply,

Configuration,

Installation,

Commissioning &

Performance

guarantee tests

of all the

components

10 %

payment

after

successful

completio

n of FAT


across 5 years) Tax

Amount

(INR)

(E)

(CGST +

SGST/

IGST)

Tax %

(in

percent

age)

(CGST +

SGST/

IGST)

Total

amount

including

Tax (INR)

E = C +D

Year

1

(2%

pay

ment

)

Year

2

(2%

Pay

ment

)

Year

3

(2%

Pay

ment

)

Year

4

(2%

Pay

ment

)

Year

5

(2%

Paym

ent)

9 AAA

Solution

10

One-time

implemen

tation

cost

11 Others

Total

Kindly note the line items and amount mentioned in the both the tables (like amount without tax, tax amount and amount with tax) must be same and

should match. In case of any discrepancies, CSL reserve the right to reject the price bid.



II. Part B

Manpower Cost

S.

No.

Resource

Category

HSN/SAC Man-

Power

Rate

(INR)

for

Year 1

(A)

Man-

Power

Rate

(INR)

for

Year 2

(B)

Man-

Power

Rate

(INR)

for

Year 3

(C)

Man-

Power

Rate

(INR)

for

Year 4

(D)

Man-

Power

Rate

(INR)

for

Year 5

(E)

Total

Man-

Month

Rate

F= (A+B+

C+D+E)/5

Tax Amount

(in INR)

(G)

(CGST+SGST/

IGST)

Tax % (in

percentage)

Man-

Month

Rate

with

Tax

H=F+G

Total

Years

(I)

Total Cost

incl. Tax (in

INR)

J=H*I

1 Manpower

- Onsite

05

Total Cost for resources (in figures)

Total Cost for resources (in words)

III. Part C – Buy back components

S. No. Item Units Unit Price (including tax,

if any)

Total Price (including tax,

if any)

1 Switches Refer annexure 2

Note –



1. CSL reserves the right to change the quantity of Buy-back. Indicate the percentage of tax if any for the above buy-back items.

2. Buy-Back components total cost will be deducted from Total of Hardware procurement cost and Manpower cost

IV. Part D

a. L1 calculation - Cost Summary

S. No Items Total amount (INR) including taxes

1 Hardware procurement Cost (with 5-year warranty)

2 Manpower Cost

3 Buy-back components

Grand Total = Sum of line item 1 to 2 in this table (Part A + Part B) - line item 3 (Part C) in this table

GRAND TOTAL (in Figures)

GRAND TOTAL (in Words)

Note: The price bid shall be inclusive of all taxes and central duties such as GST, customs duty and central excise duty as part of the price. Rate of GST

Prevailing as on date of Publication of tender only to be taken into consideration, for evaluation purpose.



b. Rate Card

S No.

Item


(A)

Make &

Model

Per Unit

Cost

(B)

Total

amount

(without

Tax)

(C) = A*B

Tax

Amount

(INR)

(D)

(CGST +

SGST/

IGST)

Tax % (in

percentage

)

Total

amount

including

Tax (INR)

E = C +D

1 Core Switch No. 2

2 24 port

edge switch

No. 50

3 WAN

switch

No. 10

Note:

1. THIS SECTION WILL NOT BE INLCUDED FOR L1 CALCULATION

2. CSL will work out a rate card contract with the Bidder when the agreement is executed

3. Bidders are required to quote for all switches (with life-time warranty) listed below. These prices will be deemed to be valid during the 5-year period of

O&M

4. Additional components may also be included in the rate card at the time of issuing the contract/ work order

5. The Quantity indicated in the table above is a projected number and is not an indication of the actual quantity of procurement during the course of the

project.



Annexure 2: List of existing IT Infrastructure at CSL for information

a. List of Network Components present in the CSL Campus

S.No Make Switch Model Number of Switch

Port

Number of

Switches

1 DAX 5016ES 16 Port 16 1

2 DAX 8 port switches 8 1

3 DAX Dax 16 1

4 DLINK 1016A 16 1

5 DLINK 1016D 16 2

6 DLINK 1024D 8 4

7 DLINK 24 1

8 DLINK 8 port 8 2

9 DLINK 8 port -3 numbers 8 1

10 DLINK 8 Port Switch 8 1

11 DLINK 8 port switch - 2 no's 8 1

12 DLINK 8 port switch - 5 no's 8 1

13 DLINK 8 port switches 8 1

14 DLINK DES1016 16 1

15 D-Link 8 port 8 1

16 HP HP 1420 12 1

17 HP HP V1910 24 1

18 HP HP1810G 24 1

19 HP HP1910 8g 8 1

20 HP HP1920 8g 8 1

21 HP HP2920 24g 24 1

22 HP Office connect 1920 24g 24 2

23 HP Office connect 1920 24port 24 4

24 HP Office connect 1920 8port 8 3

25 HP Procurve 1400 24G 24 4

26 HP Procurve 1620 24G 24 3

27 HP Procurve 1800 24G 24 13

28 HP PROCURVE 1800 8g 8 1

29 HP Procurve 1810 24G 24 5

30 HP Procurve 1820 24G 24 4

31 HP Procurve 1910 24G 24 23

32 HP Procurve 1920 24G 24 21

33 HP Procurve 2312 12 2

34 HP Procurve 2312 12 1



S.No Make Switch Model Number of Switch

Port

Number of

Switches

35 HP Procurve 2524 24G 24 1

36 HP PROCURVE1400 24g 24 1

37 HP PROCURVE1810 24g 24 2

38 HP PROCURVE4108 gl 24 1

39 HP PROCURVE5406 ZL 48 1

40 HPE Office connect 1920 24 3

41 HPE Office connect 1920S 24 1

42 HPE Officeconnect 1910 24 3

43 HPE Officeconnect 1920 24 1

44 HPE Officeconnect 1920S 24 4

45 HPE Procurve 1400 24 1

46 HPE Procurve 1400 24G 24 5

47 HPE Procurve 1410 24 1

48 HPE Procurve 1410 24G 24 2

49 Net gear Net gear JGS516 16 1

50 Net gear Net gear JGS524 24 1

51 NETGEAR prosafe 16 port 16 1

52 NETGEAR prosafe 24 port 24 1

b. List of Applications Hosted at CSL Data Centre

The following are the list of application hosted in the CSL data center:

S. No. Software Applications

1 SAP Enterprise Resource Planning Application

2 SAP Enterprise Resource Planning Database

3 CSL Intranet Applications

4 Symantec NetBackup Console

5 CSL Mail Server

6 Search Engine for SAP ERP Application

7 Solman for SAP

8 McAfee - Intrusion Prevention System

9 Web Dispatcher

10 Network Security Manager for IPS Server

11 IP surveillance Server



S. No. Software Applications

12 Attendance Server

13 Ramco ERP application server

14 Antivirus Server.

15 Mobile application server

16 Board meeting application server



Annexure 3: Integrity Pact

PRE-CONTRACT INTEGRITY PACT

General

This pre-bid pre-contract Agreement (hereinafter called the Integrity Pact) is made on ………………day

of the month of………………, between, on one hand, the President of India acting through Deputy

General Manager, Cochin Shipyard Ltd (CSL) having its registered office at Cochin, Kerala India

(hereinafter called the PRINCIPAL, which expression shall mean and include, unless the context

otherwise requires, his successors in office and assigns) of the First part and M/s …………………………

represented by Shri …………………………., Chief Executive Officer (hereinafter called the BIDDER/Seller

which expression shall mean and include, unless the context otherwise requires, his successors and

permitted assigns) of the second part.

WHEREAS the PRINCIPAL proposes to procure……………………………………………. and the BIDDER/Seller is

willing to offer /has offered the stores and

WHEREAS the BIDDER is a private company / public company / Government undertaking

/partnership /registered export agency, constituted in accordance with the relevant law in the

matter and the PRINCIPAL is a Government of India PSU performing its functions on behalf of The

President of India.

NOW, THEREFORE,

To avoid all forms of corruption by following a system that is fair, transparent and free from any

influence/prejudiced dealings prior to, during and subsequent to the currency of the contract to be

entered into with a view to: -

Enabling the PRINCIPAL to obtain the desired said stores/equipment/item at a competition price

inconformity with the defined specifications by avoiding the high cost and the distortionary impact

of corruption on public procurement, and

Enabling BIDDERs to abstain from bribing or indulging in any corrupt practice in order to secure the

contract by providing assurance to them that their competitors will also abstain from bribing and

other corrupt practices and the PRINCIPAL will commit to prevent corruption, in any form, by its

officials by following transparent procedures.

The parties hereto hereby agree to enter into this Integrity Pact and agree as follows: -

Commitments of the PRINCIPAL

1.1. The PRINCIPAL undertakes that no official of the PRINCIPAL, connected directly or

indirectly with the contract, will demand, take a promise for or accept, directly or through

intermediaries, any bribe, consideration, gift, reward, favour or any material or immaterial

benefit or any other advantage from the BIDDER, either for themselves or for any person,

organization or third party related to the contract in exchange for an advantage in the



bidding process, bid evaluation, contracting on implementation process related to the

contract.

1.2. The PRINCIPAL will, during the pre-contract stage, treat all BIDDERs alike and will provide

to all BIDDERs the same information and will not provide any such information to any

particular BIDDER which could afford an advantage to that particular BIDDER in comparison

to other BIDDERs.

1.3. The officials of the PRINCIPAL will report to the appropriate Government office any

attempted or completed breaches of the above commitments as well as any substantial

suspicion of such a breach.

2. In case any such preceding misconduct on the part of such official(s) is reported by the BIDDER

to the PRINCIPAL with full and verifiable facts and the same is prima facie found to be correct by

the PRINCIPAL, necessary disciplinary proceedings, or any other action as deemed fit, including

criminal proceedings may be initiated by the PRINCIPAL and such a person shall be debarred

from further dealings related to the contract process. In such a case while an enquiry is being

conducted by the PRINCIPAL the proceedings under the contract would not be stalled.

Commitments of BIDDERs

3. The BIDDER commits itself to take all measures necessary to prevent corrupt practices, unfair

means and illegal activities during any stage of its bid or during any pre-contract or post contract

stage in order to secure the contract or in furtherance to secure it and in particular commit itself

to the following: -

3.1. The BIDDER will not offer, directly or through intermediaries, any bribe, gift, consideration,

reward, favour, any material or immaterial benefit or other advantage, commission, fees,

brokerage or inducement to any official of the PRINCIPAL, connected directly or indirectly

with the bidding process, or to any person, organization or third party related to the

contract in exchange for any advantage in the bidding, evaluation, contracting and

implementation of the contract.

3.2. The BIDDER further undertakes that it has not given, offered or promised to give, directly or

indirectly any bribe, gift, consideration, reward, favour, any material or immaterial benefit

or other advantage, commission, fees, brokerage or inducement to any official of the

PRINCIPAL or otherwise in procuring the Contract or forbearing to do or having done any



act in relation to the obtaining or execution of the contract of any other contract with the

government for showing or forbearing toshow favour or disfavour to any person in relation

to the contract of any other contract with the Government.

3.3. BIDDERs of foreign origin shall disclose the name and address of their Indian agents and

representatives, if any and Indian BIDDERs shall disclose their foreign principals or

associates, if any.

3.4. BIDDERs shall disclose the payments to be made by them to their Indian agents/brokers or

any other intermediary, in connection with this bid/contract and the payments have to be

in Indian Rupees only.

3.5. 3.5 The BIDDER further confirms and declares to the PRINCIPAL that the BIDDER is the

original manufacturer/ integrator/authorized agent of the stores/equipment/items and has

not engaged any individual or firm or company whether Indian or foreign to intercede,

facilitate or in any way to recommend to the PRINCIPAL or any of its functionaries, whether

officially or unofficially to the award of the contract to the BIDDER, nor has any amount

been paid, promised or intended to be paid to any such individual, firm or company in

respect of any such intercession, facilitation or recommendation.

3.6. The BIDDER, either while presenting the bid or during pre-contract negotiations or before

signing the contract, shall disclose any payments he has made, is committed to or intends

to make to officials of the PRINCIPAL or their family members, agents, brokers or any other

intermediaries in connection with the contract and the details of services agreed upon for

such payments.

3.7. The BIDDER will not collude with other parties interested in the contract to impair the

transparency, fairness and progress of the bidding process, bid evaluation, contracting and

implementation of the contract.

3.8. The BIDDER will not accept any advantage in exchange for any corrupt practice, unfair

means and illegal activities.

3.9. The BIDDER shall not use improperly, for purposes of competition or personal gain, pass on

to others, any information provided by the PRINCIPAL as part of the business relationship,

regarding plans, technical proposals and business details, including information contained

in any electronic data carrier. The BIDDER also undertakes to exercise due and adequate

care lest any such information is divulged.



3.10. The BIDDER commits to refrain from giving any complaint directly or through any other

manner without supporting it with full and verifiable facts.

3.11. The BIDDER shall not instigate or cause to instigate any third person to commit any of the

actions mentioned above.

3.12. 3.12 If the BIDDER or any employee of the BIDDER or any person acting on behalf of the

BIDDER, either directly or indirectly, is a relative of any of the officers of the PRINCIPAL, or

alternatively, if any relative of an officer of the PRINCIPAL has financial interest/stake in the

BIDDER.s firm, the same shall be disclosed by the BIDDER at the time of filing of tender.

The term “relative” for this purpose would be as defined in section 6 of the Companies Act

1956.

3.13. The BIDDER shall not lend to or borrow any money from or enter into any monetary

dealings or transactions, directly or indirectly, with any employee or the PRINCIPAL.

4. Previous Transgression

4.1. The BIDDER declares that no previous transgression occurred in the last three years

immediately before signing of this Integrity Pact, with any other company in any country in

respect of any corrupt practices envisaged hereunder or with any Public Sector Enterprise in

India or any Government Department in India that could justify; BIDDER.s exclusion from

the tender process.

4.2. The BIDDER agrees that if it makes incorrect statement on this subject, BIDDER can be

disqualified from the tender process or the contract, if already awarded, can be terminated

for such reason.

5. Earnest Money (Security Deposit)

5.1. While submitting commercial bid, the BIDDER shall deposit an amount NIL (to be specified

in RFP) as Earnest Money as applicable/Security Deposit, with the PRINCIPAL through any of

the following instruments:

I. Bank Draft of Pay Order in favour of CSL.

II. A confirmed guarantee by an Indian Nationalized Bank, promising payment of the

guaranteed sum to the PRINCIPAL on demand within three working days without any

demur whatsoever and without seeking any reasons whatsoever. The demand for

payment by the PRINCIPAL shall be treated as conclusive proof of payment.



III. Any other mode or through any other instrument (to be specified in the RFP).

5.2. The Earnest Money if applicable/Security Deposit shall be valid up to the complete

conclusion of the contractual obligations to the complete satisfaction of both the BIDDER

and the PRINCIPAL, including warranty period.

5.3. In case of the successful BIDDER a clause would also be incorporated in the Article

pertaining to Performance Bond in the Purchase Contract that the provisions of sanctions

for Violation shall be applicable for forfeiture of Performance Bond in case of a decision by

the PRINCIPAL to forfeit the same without assigning any reason for imposing sanction for

violation of this Pact.

5.4. No interest shall be payable by the PRINCIPAL to the BIDDER on Earnest Money/Security

Deposit for the period of its currency.

6. Sanctions for Violations

6.1. Any breach of the aforesaid provisions by the BIDDER or anyone employed by it or acting on

its behalf (whether with or without the knowledge of the BIDDER) shall entitle the

PRINCIPAL to take all or any one of the following actions, wherever required: -

(i) To immediately call off the pre-contract negotiations without assigning any reason

or giving any; compensation to the BIDDER. However, the proceedings with the

other BIDDER(s) would continue.

(ii) The Earnest Money Deposit (in pre-contract stage) and/or Security Deposit/

Performance Bond(after the contract is signed) shall stand forfeited either fully or

partially, as decided by the PRINCIPAL and the PRINCIPAL shall not be required to

assign any reason, therefore.

(iii) To immediately cancel the contract, if already signed, without giving any

compensation to the BIDDER.

(iv) To recover all sums already paid by the PRINCIPAL, and in the case of an Indian

BIDDER with interest thereon at 2% above the prevailing Prime Lending Rate of State

Bank of India, while in case of a BIDDER from a country other than India with interest

thereon at 2% above the LIBOR (London Inter Bank Offer Rate). If any outstanding

payment is due to the BIDDER from the PRINCIPAL in connection with any other

contract for any other stores, such outstanding payment could also be utilized to

recover the aforesaid sum and interest.

(v) To encash the advance bank guarantee and performance bond/warranty bond, if

furnished by the BIDDER, in order to recover the payments, already made by the

PRINCIPAL, along with interest.



(vi) To cancel all or any other contracts with the BIDDER. The BIDDER shall be liable to

pay compensation for any loss or damage to the PRINCIPAL resulting from such

cancellation/recession and the PRINCIPAL shall be entitled to deduct the amount so

payable from the money(s) due to the BIDDER.

(vii) To debar the BIDDER from participating in the future bidding processes of CSL for a

minimum period as deemed appropriate, which any be further extended at the

discretion of the PRINCIPAL.

(viii) To recover all sums paid in violation of this Pact by BIDDER(s) to any middleman or

agent or broker with a view to securing the contract.

(ix) In cases where irrevocable Letters of Credit have been received in respect of any

contract signed by the PRINCIPAL with the BIDDER, the same shall not be opened.

(x) Forfeiture of Performance Bond in case of a decision by the PRINCIPAL to forfeit the

same without assigning any reason for imposing sanction for violation of this pact.

6.2. The PRINCIPAL will be entitled to take all or any of the actions mentioned at para 6.1(i) to

(x) of this pact also on the Commission by the BIDDER or any one employed by it or acting

on its behalf(whether with or without the knowledge of the BIDDER), of an offence as

defined in chapter IX of the Indian Penal code, 1860 or Prevention of Corruption Act, 1988

or any other statute enacted for prevention of corruption.

6.3. The decision of the PRINCIPAL to the effect that a breach of the provisions of this pact has

beencommitted by the BIDDER shall be binding on the BIDDER. However, the BIDDER can

approach the Independent Monitor(s) appointed for the purposes this Pact.

7. Fall Clause

7.1. The BIDDER undertakes that it has not supplied/is not supplying similar

product/systems/items or subsystems at a price lower than that offered in the present bid

in respect of any other Ministry/Department of the Government of India or PSU and if it is

found at any stage that similar product/systems or sub systems/items was supplied by the

BIDDER to any other Ministry/Department of the Government of India or PSU at a lower

price, then that very price, with due allowance for elapsed time, will be applicable to the

present case and the difference in the cost would be refunded by the BIDDER to the

PRINCIPAL, if the contract has already been concluded.

8. Independent Monitors



8.1. The PRINCIPAL has appointed Independent Monitor (hereinafter referred to as Monitor) for

this Pact in consultation with the Central Vigilance Commission.

………………………………………………………………………………………………….

………………………………………………………………………………………………….

………………………………………………………………………………………………….

………………………………………………………………………………………………….

………………………………………………………………………………………………….

8.2. The task of the Monitors shall be to review independently and objectively, whether and to

what extend the parties comply with the obligations under this Pact.

8.3. The Monitors shall not be subject to instructions by the representatives of the parties and

perform their functions neutrally and independently.

8.4. Both the parties accept that the Monitors have the right to access all the documents

relating to the project/procurement, including minutes of meetings.

8.5. As soon as the Monitor notices, or has reason to believe, a violation of this pact, he will so

inform the Authority designated by the PRINCIPAL.

8.6. The PRINCIPAL accepts that the Monitor has the right to access without restriction to all

Project documentation of the BUYER including that provided by the BIDDER. The BIDDER

will also grant theMonitor, upon his request and demonstration of a valid interest,

unlimited access to his project documentation. The same is applicable to Subcontractors.

The Monitor shall be under contractual obligation to treat the information and documents

of the BIDDER/Subcontractor(s) with confidentiality.

8.7. The PRINCIPAL will provide to the Monitor sufficient information about all meetings among

the parties related to the Project provided such meetings could have an impact on the

contractual relations between the parties. The parties will offer to the Monitor the option

to participate in such meetings.

8.8. The Monitor will submit a written report to the designated Authority of PRINCIPAL

/Secretary in the Department/ within 8 to 10 weeks from the date of reference or

intimation to him by the PRINCIPAL /BIDDER and, should the occasion arise, submit

proposals for correcting problematic situations.

9. Facilitation of Investigation

In case of any allegation of violation of any provisions of this pact or payment of commission, the

PRINCIPAL or its agencies shall be entitled to examine all the documents including the Books of



Accounts of the BIDDER. The BIDDER shall provide necessary information and documents in English

and shall extend all possible help of the purpose of such examination/inspection.

10. Law and Place of Jurisdiction

This Pact is subject to Indian Law. The place of performance and jurisdiction is the seat of the

PRINCIPAL.

11. Other Legal Actions

The actions stipulated in this Integrity Pact are without prejudice to any other legal action that may

follow in accordance with the provisions of the extent law in force relating to any civil or criminal

proceedings.

12. Validity

12.1. The validity of this Integrity Pact shall be from date of its signing and extend up to 5 years

or the complete execution of the contract to the satisfaction of both the PRINCIPAL and the

BIDDER/Seller,including warranty period, whichever is later. In case BIDDER is unsuccessful,

this Integrity Pact shall expire after six months from the date of the signing of the contract.

12.2. Should one or several provisions of this Pact turn out to be invalid; the remainder of this

pact shall remain valid. In this case, the parties will strive to come to an agreement to their

original intentions.

13. The parties hereby sign this Integrity Pact at…………………. on……………………….

PRINCIPAL BIDDER

Name of the Officer CHIEF EXECUTIVE OFFICER

Designation

Dept./MINISTRY/PSU

Witness Witness

1…………………………………. 1………………………………….

2……………….………………. 2………………………………....

* Provisions of these clauses would need to be amended/deleted in line with the policy



Annexure 4: Bank Guarantee in lieu of Security Deposit/ Warranty Guarantee

TO

COCHIN SHIPYARD LTD


PO BAG No. 1653, PERUMANOOR PO, COCHIN, 682 015.

WHEREAS …………………………………………………………………………………………………(Name & Address of

Supplier) (hereinafter called "the Supplier") has undertaken, in pursuance of

Contract………………………………………………………………………………………………………….

No.……………………………………………. Dated: ………………………… to execute

……………………………………………………………………………………………………………………………………

…………………………………………………………………… (Name of Contract and brief description of works)

(hereinafter called "the Contract").

AND WHEREAS it has been stipulated by COCHIN SHIPYARD LTD (The Buyer - hereinafter called

"CSL") in the said contract that the Supplier shall furnish CSL with a Bank Guarantee for the sum

specified therein as security for compliance with the Supplier’s obligations in accordance with the

Contract.

AND WHEREAS we have agreed to give the Supplier such a Bank Guarantee.

NOW THEREFORE we ………………………………………………………………………………… (Name of the Bank)

having its Head Office at …………………………………………………………………… ……………………………………………

(Address of Head Office) and acting through its branch office at …………………………………… (Address of

the executing branch) (hereinafter called "the Bank") hereby affirm that we are the Guarantor and

responsible to CSL, on behalf of the Supplier up to a total of ………………………………………… (amount of

Guarantee) ……………………………………………………………………(in words).

We, the Bank, hereby irrevocably undertake to pay you any amount not exceeding in total the

Guarantee Amount upon receipt by us of your demand in writing accompanied by the following

documents:

1. Your signed statement certifying that the Supplier is in breach of his obligation(s) under the

Contract and the respect in which the supplier is in breach.

2. Your signed statement certifying that the Supplier has been given a prior written notice by e-

mail from you to make good the aforesaid breach and that the Supplier still failed to fulfil the

Contract within 30 days of such notice. A copy of such notice given by e-mail to the Supplier

shall be attached to the demand of payment.



Any demand for payment should contain your authorized signatures which must be authorized by

your bankers or by a notary public.

We, the Bank, further agree that no change or addition to or other modification of the terms of the

Contract or of the Works to be performed there under or of any of the Contract documents which

may be made between CSL and the Supplier shall in any way release us from any liability under this

guarantee, and we hereby waive notice of any such change, addition or modification. We, the Bank,

further agree that any change in the constitution of the said contractor or the said bank shall not

discharge our liability here under.

Notwithstanding anything contained herein:

1. Our liability under this Bank Guarantee shall not exceed………………………………………

(…………………………………………………………………………………………………………………… only).

2. This Bank Guarantee shall be valid up to (date) and

3. We are liable to pay the guaranteed amount or any part thereof under this bank guarantee

only and only if CSLserve upon us a written claim or demand on or before

……………………………(validity date).

Any demand of payment under this guarantee must be received by us at this office during working

hours on or before the validity date. Should we receive no claim from you by the validity date, our

liability to you will cease and the guarantee will definitely become null and void whether returned to

us or not.

Yours truly,

Signature and seal of the guarantor: ……………………………………………………………………

Name of Bank: …………………………………………………………………………………………………………………………………

Address: ………………………………………………………………………………………

Date: …………………

[1] An amount shall be inserted by the Guarantor, representing the percentage of the Contract Price

specified in the Contract and denominated in Dollars / Indian Rupees/ Other currency



Annexure 5: Non-Disclosure Agreement

M/s Cochin Shipyard Limited, Perumanoor PO, Cochin-682015, (hereinafter called M/s CSL) has

entered into a contract with M/s(Company Name) ……………., with its registered office at (Office

address), (hereinafter called M/s(Company Name in Short) ………… for the " Supply, Design,

Implementation, Commissioning and Maintenance of Network infrastructure" , by placing Purchase

Order (PO) ……….(PO number) Dt.(PO date)…… for an amount of RS.(PO Amount)………. on

M/s(Company Name) ………. As per confidentiality Clause (Clause no) of the PO, a Non-disclosure

agreement has to be signed between M/s(Company Name) and M/s CSL for complying the same

without any level of dilution.

This Non-Disclosure Agreement dated as of (Agreement date) ……… is made and signed between

M/s CSL and M/s(Company Name) ……. in connection with the "Supply, Design, Implementation,

Commissioning and Maintenance of Network infrastructure". M/s(Company Name) ….…. means any

person employed by M/s(Company Name) ………. either directly or through their sub-contractors or

provisional employees or trainees working for the Supply, Design, Implementation, Commissioning

and Maintenance of Network infrastructureand M/s CSL means any person of CSL employed either

directly or through their sub-contractors or provisional employees working for CSL. In this

Agreement, unless the context otherwise requires. M/s CSL and M/s (Company Name) ………. shall

hereinafter be jointly referred to as the "Parties" and individually as the "Party"- The Party herein

after disclosing information shall be referred to as the "Disclosing Party" and the Party hereinafter

receiving information shall be referred to as the "Recipient" or "Receiving Party".

The Non-disclosure agreement covers the following:

Information relating to the Supply, Design, Implementation, Commissioning and Maintenance of

Network infrastructure at M/s CSL shall not be disclosed by M/s (Company Name)…..to any agency

or any other persons not officially concerned with such process. The undue use by M/s (Company

Name)…. of confidential information related to the process may be treated as breach of

confidentiality and dealt with accordingly. Except with the prior written consent of M/s CSL, M/s

(Company Name)….shall not at any time communicate either in hard copy form or electronic means

or in any other mode to any other organization, person or entity any confidential information

acquired in the course of the contract.

Neither Party will disclose to any third party without the prior written permission consent of the

other party any confidential information which is received from the other party for the purpose of

providing or receiving services.

Each party will take measures to protect the confidential information of the other party that, in the

aggregate are no less protective than those measures it uses to protect the confidentiality of its own

comparable confidential information, and in any event, not less than a reasonable degree of

protection. Both parties agree that any confidential information received from other party shall only



be used for the purpose of providing or receiving services under the above referenced contract

Supply, Design, Implementation, Commissioning and Maintenance of Network infrastructureat CSL.

In this agreement "Confidential Information" shall mean any information relating to the Disclosing

Party's business, commercial information or any information of a technical nature comprising inter

alia products, processes, methodologies, frameworks, models, ideas, interpretations, Legal, technical

and other documents, manuals, tariffs, standards, software, discs, reports, research, working notes,

papers, data or information in wired or wireless mode, drawings, layout , installation details of any

equipment/crane/ machinery, data and techniques used by/owned by "Cochin Shipyard Limited" in

connection with Supply, Design, Implementation, Commissioning and Maintenance of Network

infrastructure at CSL whatever form, provided all oral disclosure of confidential information is

submitted by the Disclosing Party in writing to the Recipient within 30 (thirty) days, indicating

compliance to the terms of this agreement.

In due consideration of the above, Cochin Shipyard Limited granting M/s (Company Name) ……….

access to the Confidential Information and vice-versa, the Parties undertake that:

Subject to Clause 8 below, the Recipient will keep the Confidential Information strictly confidential

and will not disclose it to any third party without the Disclosing Party's prior written consent, at any

point of time.

Confidential Information will be disclosed only to those personnel and permitted assigns of the

Recipient who need access to the Confidential Information for the proper performance of their

duties in relation to the project and only to the extent necessary for the purpose of Supply, Design,

Implementation, Commissioning and Maintenance of Network infrastructureat CSL. The Recipient

will solemnly take required steps appropriately in all means to ensure that all personnel to whom

access to the Information is given are aware of its confidentiality and that they are bound by

restrictions at least as onerous as those placed on the Parties by the terms of this agreement.

The Parties acknowledge that some or all of the Information is or may be price sensitive information

and that the use of such information may be regulated or prohibited by applicable legislations and

the Recipient undertakes not to use any such Information for any unlawful purpose. On acquiring

any Confidential Information, the Recipient shall comply with all applicable laws in India in relation

to insider trading and otherwise the acquisition of securities.

The Recipient agree to indemnify and hold harmless the Disclosing Party, its partners and staff and

any of the Disclosing Party's clients to whom the Information relates against all loss, damage and

expense (including legal expenses relating to any actions, proceedings and claims brought or

threatened) of whatsoever nature and howsoever arising out of any breach by the Recipient of the

confidentiality obligations under this Agreement.

Confidential Information disclosed to the Recipient will be used solely for the purpose of Supply,

Design, Implementation, Commissioning and Maintenance of Network infrastructure.



The Recipient shall establish and maintain all reasonable security measures to provide for the safe

custody of the Information in whatever form it may be and to prevent unauthorized access to it.

This Agreement shall remain in effect for 10 years from the Effective Date of this Agreement

("Term"). On completion of Supply, Design, Implementation, Commissioning and Maintenance of

Network infrastructure, the Recipient shall return all the Confidential Information disclosed to the

Recipient and any copies thereof in whatever form it may be including soft copies, electronic forms

to the Discloser.

The obligations contained above shall not apply to any Information which

is or subsequently comes into the public domain otherwise than through a breach of this agreement;

is already rightfully in the Recipient's possession;

is obtained by the Recipient from a third party without any restriction on disclosure;

The Recipient required to disclose by law or professional or regulatory obligation with the Disclosing

Party's prior written consent.

Each party shall be responsible for any breach of this Agreement by any of their respective

Representatives. If the Recipient becomes aware of any breach of confidence or threatened breach

of confidence by any of the Recipient's direct employees or provisional employees including trainees

or agents or sub-contractors, the Recipient will promptly notify the Disclosing Party of the same and

give the Disclosing Party all reasonable assistance in connection with any proceedings which the

Disclosing Party may institute against such persons. In case of breach of confidence, the damages

will be assessed by the discloser and compensation claimed from the recipient as per the suitable

laws as applicable in India including Indian Penal Code, Information Technology Act2000, Intellectual

Property law, Indian Contract Act, company laws and the jurisdiction for all such proceedings will be

at the courts at Ernakulam.

The Recipient shall comply with the obligations set out herein throughout the tenure of contract and

thereafter.

The Recipient acknowledges that the Disclosing Party shall retain the copyright and intellectual

property rights in the Confidential Information and that the Receiving Party shall not copy, adapt,

transmit through wired media or wireless media, modify or amend full or any part of the

Confidential Information or otherwise deal with any part of the Confidential Information except with

the prior express written consent of Disclosing Party during period of the above contract.

This Agreement shall be fully governed by and construed in accordance with the relevant laws of

India.

Notices: Any notice, claim or demand in connection with this agreement shall be given in writing to

the relevant party at the address set out herein and sent by letter/fax shall be deemed received

when properly sent, any notice sent by hand shall be deemed received when actually delivered and

any notice sent by post shall be deemed received 72 hours after posting. A copy of all notices/replies



sent between M/s CSL and M/s (Company Name) shall be emailed to (Company mail id) &

[email protected] respectively.

For M/s Cochin Shipyard Limited

Witness: 1

Witness: 2

For M/s (Company Name) Business Head

Witness: 1

Witness: 2

-----------------End of the document-------------------

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