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Transcript of Coaching Workbook_Saeed Mirfattah
2014
Saeed Mirfattah
Catalytic Collaborations
1/1/2014
Coaching Workbook
COACHING WORKBOOK
A Guide to Personal and Professional Development
This coaching workbook is a guide to developing yourself personally
and professionally. It is premised on taking a systematic approach to
developing your skills. Within it, you will find helpful tools, templates
and instructions that you can use to plan how you’ll develop the skills
you need for a satisfying and successful career.
Copyright © Catalytic Collaborations 2014 - By Saeed H. Mirfattah, M.A.
Do not reproduce or distribute without prior permission.
1/1/2014
Coaching Workbook
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1
COACHING WORKBOOK
A Guide to Personal and Professional Development
Introduction
Welcome to the Coaching component of your personal development program. This
service is designed to offer you individual support as you develop your career goals
and increase your skills as a professional. During the coaching program, you will
meet with your coach one-on-one to help you as you develop your success plan.
These are referred to as your One-on-One Coaching Sessions. This coaching manual
is designed to give you some tools to help make your coaching experience relevant
and practical. In addition, your coach may ask you to read articles or complete other
assignments related to your goals. Please make sure that you have this workbook
with you each time you meet with your coach, whether it is in person or by
telephone.
Included in this workbook are:
1. Coaching Session Agenda
2. Coaching Model: GROW
3. Communication Styles: A Self Assessment Exercise
4. Personal S.W.O.T Analysis
5. Developing Your Personal Strategic Plan
6. Goal Setting for Success
7. Preparing For Your First Coaching Session
8. Goal & Action Planning Worksheet
9. Journal of Successes & Challenges
10. Conflict Resolution Process
11. Coaching Agreement
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But first we begin with a story.
"At the age of seven, a young boy and his family were forced out of their home. The
boy had to work to support his family. At the age of nine, his mother passed away.
When he grew up, the young man was keen to go to law school, but had no
education.
At 22, he lost his job as a store clerk. At 23, he ran for state legislature and lost. The
same year, he went into business. It failed, leaving him with a debt that took him 17
years to repay. At 27, he had a nervous breakdown.
Two years later, he tried for the post of speaker in his state legislature. He lost. At
31, he was defeated in his attempt to become an elector. By 35, he had been defeated
twice while running for Congress. Finally, he did manage to secure a brief term in
Congress, but at 39 he lost his re-election bid.
At 41, his four-year-old son died. At 42, he was rejected as a prospective land officer.
At 45, he ran for the Senate and lost. Two years later, he lost the vice presidential
nomination. At 49, he ran for Senate and lost again.
At 51, he was elected the President of the United States of America.
The man in question: Abraham Lincoln.
– Author Unknown
One can read this eloquent story and think about leaders like Lincoln almost as
"mythological" in their ability to rise above their own failures and triumph or even
change history. They can be seen as separate from the rest of humanity and
empowered by some mysterious quality that smoothes their path towards inevitable
success. However, that's not the way to read this story. The alternative reading is to
be inspired by such a story and know that many great individuals throughout
history, including Einstein, Edison, and many others, have struggled against their
own short-comings and against barriers placed upon them by their external
environment and through patience, persistence, focus, discipline and sheer hard
work, they have prevailed. You can too.
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1. Coaching Session Agenda
The initial session will be used to review the Coaching Workbook, establish a
common understanding and collaboratively develop a plan of action.
Initial Session:
Establish session objectives and topic(s)
Review “Preparing for Your First Coaching Session” worksheet
Discuss session topic
Complete action plan
Plan next meeting
Coaching agreement
The regular sessions will be structures in a similar fashion each time to achieve
consistency and develop habits of mind.
Regular Sessions:
Establish session objectives and topic(s)
Review progress/updates/weekly report
Discuss session topic
Complete action plan
Plan next meeting
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2. Coaching Model: GROW
Developed originally in the 1980s by performance coach Sir John Whitmore, the
GROW Model is a simple yet powerful framework for structuring your coaching
sessions.
GROW stands for:
Goal.
Current Reality.
Options (or Obstacles).
Will (or Way Forward).
A good way of thinking about the GROW Model is to think about how you'd plan a
trip. First, you decide where you are going (the goal), and establish where you
currently are (your current reality). You then explore various routes (the options) to
your destination. In the final step, establishing the will, you ensure that you're
committed to making the journey, and are prepared for the obstacles that you could
meet on the way.
Using the Tool
The coaching session is structured using the GROW Model as follows:
1. Establish the Goal (s)
Your coach will help you look at the behavior you want to change, and then
collaboratively, you will structure this change as a goal you want to achieve. You
will use the SMART goal model (Specific, Measurable, Attainable, Realistic, and
Time-bound) to achieve this. More information about his model is provided below.
2. Examine the Current Reality
Next, you and your coach will examine your current reality. This is an important
step: Too often, people try to solve a problem or reach a goal without fully
considering their starting point, and often they're missing some important
information that they need in order to reach their goal effectively.
3. Explore the Options
Once you and your coach have explored the current reality, it's time to determine
what is possible – meaning all of the possible options for reaching your objective.
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4. Establish the Will
By examining the current reality and exploring the options, you will have a good
idea of how to achieve your goal
The final step is to commit to specific actions in order to move forward towards his
goal. In doing this, you will establish your will and boost your motivation.
The GROW coaching model is depicted graphically as follows:
•Cover the full range of options •Invite suggestions •Offer suggestions carefully •Ensure choices are made
•Commit to action •Identify possible obstacles •Make steps specific and define timing •Agree on support
•Invite self-assessment •Offer specific feedback •Avoid or check assumptions •Discard irrelevant history
•Agree topic for discussion •Agree specific objective for session •set long term goals
Goals Reality
Options Will
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3. Communication Styles: A Self-Assessment Exercise1
Personal and professional development is all about discovering who you are and
what you want and creating a long term goal and vision for your career and then
planning how you will get there. However, no serious effort to create such a plan can
be done without adequate self-reflection. The following set of tools and templates are
designed to help you assess yourself in order to fine tool your goals and make them
meaningful and actionable. We start with Communication Styles – a basic building
block of self-development. Effective communication is paramount to success, both
personally and professionally. These tools are useful exercises for both individual as
well as team development.
Instructions: Please select from each pair of attributes the one which is most typical
of your personality. No pair is an either-or proposal. Make your choice as
spontaneously as possible.
There is no wrong answer.
1. I like action.
2. I deal with problems in a systematic way.
3. I believe that teams are more effective than individuals.
4. I enjoy innovation very much.
5. I am more interested in the future than in the past.
6. I enjoy working with people.
7. I like to attend well-organized group meetings.
8. Deadlines are important for me.
9. I cannot stand procrastination.
10. I believe that new ideas have to be tested before being used.
11. I enjoy the stimulation of interaction with others.
12. I am always looking for new possibilities.
13. I want to set up my own objectives.
14. When I start something, I go through until the end.
15. I basically try to understand other people’s emotions.
16. I do challenge people around me.
17. I look forward to receiving feedback on my performance.
18. I find the step-by-step approach very effective.
19. I think I am good at reading people.
1 (Based on the work of P Case “Teaching for the Cross-Cultural Mind” Washington, DC, SIETAR, 1981)
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20. I like creative problem solving.
21. I extrapolate and project all the time.
22. I am sensitive to others’ needs.
23. Planning is the key to success.
24. I become impatient with long deliberations.
25. I am cool under pressure.
26. I value experience very much.
27. I listen to people.
28. People say that I am a fast thinker.
29. Cooperation is a key word for me.
30. I use logical methods to test alternatives.
31. I like to handle several projects at the same time.
32. I always question myself.
33. I learn by doing.
34. I believe that my head rules my heart.
35. I can predict how others may react to a certain action.
36. I do not like details.
37. Analysis should always precede action.
38. I am able to assess the climate of a group.
39. I have a tendency to start things and not finish them up.
40. I perceive myself as decisive.
41. I search for challenging tasks.
42. I rely on observation and data.
43. I can express my feelings openly.
44. I like to design new projects.
45. I enjoy reading very much.
46. I perceive myself as a facilitator.
47. I like to focus on one issue at a time.
48. I like to achieve.
49. I enjoy learning about others.
50. I like variety.
51. Facts speak for themselves.
52. I use my imagination as much as possible.
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53. I am impatient with long, slow assignments.
54. My mind never stops working.
55. Key decisions have to be made in a cautious way.
56. I strongly believe that people need each other to get work done.
57. I usually make decisions without thinking too much.
58. Emotions create problems.
59. I like to be liked by others.
60. I can put two and two together very quickly.
61. I try out my new ideas on people.
62. I believe in the scientific approach.
63. I like to get things done.
64. Good relationships are essential.
65. I am impulsive.
66. I accept differences in people.
67. Communicating with people is an end in itself.
68. I like to be intellectually stimulated.
69. I like to organize.
70. I usually jump from one task to another.
71. Talking and working with people is a creative art.
72. Self-actualization is a key word for me.
73. I enjoy playing with ideas.
74. I dislike wasting my time.
75. I enjoy doing what I am good at.
76. I learn by interacting with others.
77. I find abstractions interesting and enjoyable.
78. I am patient with details.
79. I like brief, to the point statements.
80. I feel confident in myself.
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Scoring System for the Communication Styles Assessment
Instructions: Circle the items you have selected and add up the totals for each
style (one point per answer). The maximum is 20 per style and your total for the
four styles should be 40.
Circle your answer here: Total Score (max. 20):
Style 1
1 - 8 - 9 - 13 - 17 - 24 - 26 - 31 - 33 - 40 - 41 - ____________
48 - 50 - 53 - 57 - 63 - 65 - 70 - 74 – 79
Style 2
2 - 7 - 10 - 14 - 18 - 23 - 25 - 30 - 34 - 37 - 42 - ____________
47 - 51 - 55 - 58 - 62 - 66 - 69 - 75 – 78
Style 3
3 - 6 - 11 - 15 - 19 - 22 - 27 - 29 - 35 - 38 - 43 - ____________
46 - 49 - 56 - 59 - 64 - 67 - 71 - 76 – 80
Style 4
4 - 5 - 12 - 16 - 20 - 21 - 28 - 32 - 36 - 39 - 44 - ____________
45 - 52 - 54 - 60 - 61 - 68 - 72 - 73 – 77
The Four Communication Styles:
Style 1: WHAT Style 2: HOW
ACTION (A)
Results
Objectives
Achieving
Doing
PROCESS (PR)
Strategies
Organization
Facts
Style 4: WHY Style 3: WHO
IDEA (I)
Concepts
Theories
Innovation
People (PE)
Communication
Relationships
Teamwork
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The Main Characteristics of Communication Styles
Style Content – people with this style talk
about…
Process – people
with this style
are…
Action (A) Results Responsibility Pragmatic (down to
earth
Objectives Feedback Direct (to the
point)
Performance Experience Impatient
Productivity Challenges Decisive
Efficiency Achievements Quick (jump from
idea to idea)
Moving ahead Change Energetic
(challenge others)
Decisions
Process (PR) Facts Trying out Systemic (step-by-
step)
Procedures Analysis Logical (cause and
effect)
Planning Observations Factual
Organizing Proof Verbose
Controlling Details Unemotional
Testing Cautious Patient
People (PE) People Self-development Spontaneous
Needs Sensitivity Empathic
Motivation Awareness Warm
Teamwork Cooperation Subjective
Communications Beliefs Emotional
Feelings Values Perceptive
Team spirit Expectations Sensitive
Understanding Relations
Idea (I) Concepts What’s new in the
field
Imaginative
Innovation Creativity Charismatic
Interdependence Opportunities Difficult to
understand
New ways Possibilities Ego-centered
New methods Grand designs Unrealistic
Improving Issues Creative
Problems Potential Full of ideas
Alternatives Provocative
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Adjusting to Other Communication Styles
Communicating with an Action (A) oriented person:
Focus on the result first; state the conclusion at the outset.
State your best recommendation; do not offer many alternatives.
Be as brief as possible.
Emphasize the practicality of your ideas.
Use visual aids.
Communicating with a Process (PR) oriented person:
Be precise; state the facts.
Organize your discussion in a logical order:
o Background
o Present situation
o Outcome
Break down your recommendations.
Include options and alternatives with pros and cons.
Do not rush a process-oriented person.
Outline your proposal.
Communicating with a People (PE) oriented person:
Allow for small talk; do not start the discussion right away.
Stress the relationship between your proposal and the people concerned.
Show how the idea worked well in the past.
Indicate support from well-respected people.
Use an informal writing style.
Communicating with an Idea (I) oriented person:
Allow enough time for discussion.
Do not get impatient when he or she goes off on tangents.
Try to relate the discussed topic to a broader concept or idea
Stress the uniqueness of the idea or topic at hand.
Emphasize future value or relate the impact of the idea to the future.
If writing, try to stress the key concepts that underlie your recommendation
at the outset. Start with an overall statement and work toward the
particulars.
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4. Personal S.W.O.T. Analysis
Organizations commonly use SWOT Analysis (Strengths, Weaknesses,
Opportunities, and Threats) in strategic planning, team building and program
development exercises. It is also a useful tool for individual development. By
understanding your strengths, you can build on them; by knowing your weaknesses,
you can improve on them; by understanding your opportunities, you can exploit
them; and by knowing your threats, you can defend against them. Taken together,
your strengths and opportunities help you identify potential long term career goals.
Your weaknesses and threats you face need to be managed, mitigated or planned for
to ensure your goals remain achievable.
Instructions: Ask yourself a series of questions about your existing circumstances
and fill in the four-quadrant grid provided below.
Strengths (usually internal):
1. What am I really good at?
2. What skills do other people (and your supervisor in particular) recognize in
me?
3. What experiences, resources and connections do I have access to that others
don’t?
Weaknesses (usually internal):
1. What am I trying to master and continue to struggle with?
2. What do other people identify most often as a weakness in me?
3. What are the elements in my approach to work or behavior I would like to
change most?
Opportunities (usually external):
1. What opportunities are available to me in this current situation or
environment?
2. How can I use my strengths to enable me to take advantage of the
opportunities I have identified?
3. What do I need to do to overcome the identified weaknesses in order to take
advantage of the opportunities?
4. What trends or new technologies can I take advantage of?
Threats (usually external):
1. What obstacles do I currently face at work?
2. Could any of my weaknesses lead to threats?
3. Is my job in jeopardy?
4. How can I use these strengths to overcome the threats identified?
5. How will I minimize my weaknesses to overcome the identified threats?
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S.W.O.T Analysis Grid
This concept is depicted graphically as follows:
HELPFUL
(to achieving the goal)
HARMFUL
(to achieving the goal)
INT
ER
NA
L O
RIG
IN
(att
ribu
tes
of
the i
nd
ivid
ual)
STRENGTHS
WEAKNESSES
EX
TE
RN
AL
OR
IGIN
(att
ribu
tes
of
the e
nvir
on
men
t)
OPPORTUNITIES
THREATS
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5. Developing Your Personal Strategic Plan
Just as all good organizations create a strategic plan backed by statements of their
intended purpose, you too must define the basic direction of your development. Your
‘vision’ and ‘mission’ are the fundamental starting point statements without which
your goals and strategies would operate in a vacuum. They define what success and
excellence look like for you. They express your vision for where you want to be in the
future and they reflect your values, principles, and purpose and how you want to
operate as an individual and as a professional in the world.
How does a vision statement differ from a mission statement?
Vision and mission statements are very similar but they are also distinctly different.
Their differences are subtle enough to escape the casual observer so let’s examine
them more closely.
Vision statement:
A vision statement describes what you want to achieve in the future.
The vision statement answers the question “Where do I want to be?”
It defines the optimal desired future state – the mental picture – of what you
want to achieve over time, say in five, ten or more years.
It inspires you to give your best and shapes your understanding of why you
are doing what you do.
Example: “My vision is a future where I am independent financially and am able to
guide the direction of my own life.”
Mission statement:
A mission statement describes what you want now and how you will achieve
your long term aspiration.
A mission statement does not define a long term future state but is more
concerned with the present state. It answers the questions of; “What do I
do?”; “How do I do it?”, “Who do I do it for?”, “What makes me
different”, and “What is the benefit?”
It talks about the present leading to the future, and how you will get to where
you want to be.
Example: “My mission is to be successful in my business by providing value to
clients and to my field and fill gaps in needed services.”
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You can begin this process by using the questions below to guide your thinking:
1. What do I want to accomplish in my career?
2. Why is this accomplishment important to me?
3. What values are at the core of my decision to undertake such accomplishments?
4. How do I want others to perceive me?
5. What does success mean to me?
6. What personal qualities do you most want to emphasize in yourself?
7. How can you use and display these qualities in a working environment?
8. What are the most important values you want to express at work?
9. What am I most passionate about?
10. What will need to happen for me to feel proud of myself?
Now imagine yourself five or ten years from now and try writing your own personal
vision and mission statement. You will work with your coach to further refine your
basic statements.
My Personal Vision Statement:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
My Personal Mission Statement:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
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6. Goal Setting for Success
As a general rule, it is beneficial to apply more energy against fewer goals, because
when it comes to setting goals, the law of diminishing returns is as real as the law of
gravity. The fundamental principle at work here is that human beings are
genetically hardwired to do one thing at a time with excellence. MIT neuroscientist
Earl Miller says, “Trying to concentrate on two tasks causes an overload of the
brain’s processing capacity….” Particularly when people try to perform similar tasks
at the same time, such as writing an email and talking on the phone at the same
time, which compete to use the same part of the brain. If you focus on 2 or 3 well
thought out and well written goals, you can often accomplish them. However, if you
set four to ten goals, you will likely achieve only one or two. You’ll be going
backward! If you go after eleven to twenty goals, you will lose all focus.
This concept is depicted graphically as follows:
NUMBER OF GOALS
2-3 4-10 11-20
GOALS ACHIEVED WITH EXCELLENCE
2-3 1-2 0
S.M.A.R.T. Goals
Developing sound goals is critical to personal as well as professional development.
The S.M.A.R.T. goals process provides a clear framework to developing and reaching
your goals. S.M.A.R.T. goals are defined as ones that are Specific, Measurable,
Achievable, Results-focused, and Time-bound. Below is a definition of each of the
S.M.A.R.T. goals criteria.
Specific:
Goals should be simplistically written and clearly define what you are going to do.
Be specific. Define the What, Why, and How. This is the core of the S.M.A.R.T.
model.
Measurable:
Goals should be measurable so that you have tangible evidence that you have
accomplished the goal. Usually, the entire goal statement is a measure for the
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project, but there are usually several short-term or smaller measurements built into
the goal.
Achievable:
Goals should be achievable; they should stretch you slightly so you feel challenged,
but defined well enough so that you can achieve them. You must possess the
appropriate knowledge, skills, and abilities needed or develop them as needed to
achieve the goal. Achievable goals are motivating and impossible goals never get
accomplished.
Results-focused:
Goals should measure outcomes, not activities. Use data, indicators and
measurements to determine whether you are reaching your goals. Make mid-course
corrections as needed.
Time-Bound:
Goals should be linked to a timeframe that creates a practical sense of urgency, or
results in a tension between the current reality and the vision of the goal. Without
such tension, the goal is unlikely to produce a relevant outcome.
S.M.A.R.T. Goal Questionnaire
The following questionnaire will assist you in creating S.M.A.R.T. goals. Begin by
writing your goal as clearly and concisely as possible. Then answer the related
questions. Conclude by revising your goals and listing them in the following
worksheet for your first coaching session.
1. Specific: What will the goal accomplish? How and why will it be accomplished?
2. Measurable: How will you measure whether or not the goal has been reached
(list at least two indicators)?
3. Achievable: Is it possible? Have others done it successfully? Do you have the
necessary knowledge, skills, abilities, and resources to accomplish the goal? Will
meeting the goal challenge you without defeating you?
4. Results-focused: What is the reason, purpose, or benefit of accomplishing the
goal? What is the result (not activities leading up to the result) of the goal?
5. Time-bound: What is the established completion date and does that completion
date create a practical sense of urgency?
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7. Preparing for Your First Coaching Session
Please complete this worksheet on your own ahead of time and discuss with your
coach at your first meeting.
1. What do I want my coach to know about me?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
2. What do I want to know about my coach?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
3. What are my professional goals for the next 6 months?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
4. What are my personal goals for the next 6 months?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
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8. Goal & Action Planning Worksheets
Complete this goal plan worksheet individually or in collaboration with your coach.
This is your meta-plan.
Name: Current Position: Date Started:
Personal Vision Statement:
Personal Mission Statement:
Major Career Goals (what you need to accomplish in the medium term to further your mission)
Goal 1:
Target Date:
Obstacles to achieving Goal1:
Goal 2:
Target Date:
Obstacles to achieving Goal 2:
Goal 3:
Target Date:
Obstacles to achieving Goal 3:
Goal 4:
Target Date:
Obstacles to achieving Goal 4:
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Weekly Action Plan
For the period of: ______________________________________________________________
Complete this action plan with your coach at the end of your coaching session. Make
extra copies of this page for use at each session.
Action: Target Date:
Today’s Date: Time In: __ Time Out: _______
Next Session:
Special Comments:
______________________________________________________________________________________
___ _______
Coachee’s Signature Coach’s Signature
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9. Journal of Successes & Challenges
Use this journal to keep track of key things that have happened to you as you make
progress. It is for your eyes only. It may be helpful for you to refer to this journal
when preparing for your coaching session. Make copies of this page to use for each
journal period.
For the period of: _____________________________________________________________
1. What success have I experienced?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
2. What challenges have I experienced?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
3. What help do I need?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
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10. Conflict Resolution
Should any conflicts arise between the coach and coachee, either party can initiate
the following process:
1. Acknowledge the conflict
Identify specifically what the conflict is about. Get it clear in your own mind
by writing it down.
Approach the other person about it. Agree to discuss the conflict, and when
to discuss it.
Schedule a meeting.
2. Discuss the conflict
State that you are interested in a solution.
Discuss what you have observed the other person saying or doing, or the
situation that you have observed, and the impact this is having upon you.
Invite the other person to respond, and actively listen to what they have to
say.
Ask questions to clarify and repeat back what you have understood. Make
sure you are both clear about the situation before you continue.
3. Agree on a solution
Discuss alternative solutions.
Decide on a mutually acceptable solution.
Decide on next steps.
Thank the other person for their commitment.
If it is a large conflict, start with small successes and build on this. Agree to
use a mediator if necessary.
4. Follow up
Follow up to ensure the conflict has been resolved.
Develop a new action plan, if necessary.
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11. Coaching Agreement
For a coaching relationship to be successful, it is important that the coach, coachee,
and the coachee’s supervisor agree to and respect certain professional courtesies as
well as the goals of the coachee and the overall plan of action. If there are any other
courtesies, goals or additional items that should be added beyond those already
listed, please list them in the space provided below.
The coach, coachee and coachee’s supervisor agree to the following:
Always maintain professional conduct and respect confidentiality. This
coaching process is designed for personal and professional development. It is
not intended to replace direct communication with your supervisor.
Be on time for all appointments and be prepared for all sessions. Ask for
what you need.
Be open and honest.
Do not allow interruptions during the session. For example, during in-person
sessions, cell phones must be silenced and during telecoaching sessions,
arrange for incoming phone calls to be accepted by another person or by voice
mail/answering service.
Do not cancel appointments in order to do something else unless absolutely
necessary. This is a legitimate business appointment and is just as
important as meeting with a colleague or client.
Coachee will complete all assignments and bring to in-person sessions.
If a conflict arises between the coach and the coachee, both parties will work
together to resolve the issue. If further mediation is required, both parties
should feel comfortable approaching the supervisor and be confident that the
supervisor will act in a fair and objective manner.
Additional agreements, goals and considerations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
We have read and agree to the above courtesies, conflict resolution plan and to the
goals and action plans contained herein.
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(Coachee’s signature) (Coach’s signature) (Supervisor’s signature)
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(Date) (Date) (Date)