Coaching to Success NASPA IV E 2015
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Transcript of Coaching to Success NASPA IV E 2015
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Coachingstrategies to createhigh impact supervision
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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presentersRenee Piquette DowdyAssistant Director, Student Staffing & TrainingMarquette University | @[email protected]
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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presentersSteve PeachResidence Hall DirectorMarquette University [email protected]
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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presentersMichael AllensworthAssistant Community DirectorMichigan State University | @[email protected]
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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the research
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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the research
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
- Lack formal teaching (Bender, 2009; Kegolis 2009; McGraw, 2011; Shupp & Armino, 2012; Tull, 2006)
- Don’t feel ready (Davis, 2004; Waple, 2006; Winston & Creamer, 1997)
- Learn by observing approach embraced
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bad bosses
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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more sick time via Impact Learning Systems
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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50%70%
via Impact Learning Systems
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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34 Days7 Weeks
via Impact Learning Systems
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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why coaching
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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why coaching
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
- Action Plans- Individualized Goals- Incorporating drills into daily work- Flexible communication modes- Aptitude-based placement of team
membersHemmeter, et. al, 2009
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top 10• Have you seen any of the behaviors
listed? What was the result?
• Reflect on the last time an employee came to you with a problem. What was the situation and how did you react?
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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self assessment
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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intervention styles
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
Authoritative Interventions
Authoritative = Checklist Items
Process & Procedure
Tangible steps to be successful
Learning expectations
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intervention styles
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
Adding Links = Facilitative Interventions
Challenge assumptions
Pose questions
Process steps
Release emotions
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Do I react to requests in an automatic fashion or do I consciously choose the response that will bring the most long-term benefit to my team?NASPA IV-East | Schaumburg, IL | November 2015 |
#naspa4e15
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graduate level
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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graduate student perspective 1. Reflect on your
triggers, pet peeves, and create expectations
2. Be okay with making mistakes
3. Learn from your students/peers around you
4. Have consistent expectations
5. Ask for feedback
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entry level
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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assessing one’s performanceInformal & Formal Feedback–Understanding
rather than reacting–“What if what
they are saying is true?”–How realistic is
it?
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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making adjustments• Reflecting on
interactions creates self- awareness
• Understanding different styles
• How does your supervisee respond to feedback?
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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creating individualized performance plans
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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mid level
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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blind spots
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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strengths
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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advocacy
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
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questions?
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
Renee Piquette DowdyAssistant Director, Staffing & TrainingMarquette University
Steve PeachResidence Hall DirectorMarquette University
Michael AllensworthAssistant Community DirectorMichigan State