Coaching for ResultsMADRID. 3, 4 AND 5 OF OCTOBER 2011

Leading TeamsMADRID. 17, 18 AND 19 OF OCTOBER 2011

Executive Negotiation WorkshopMADRID. 25, 26, 27 AND 28 OF OCTOBER 2011

Finance and Accounting Workshopfor Non-Financial Managers

MADRID. 21, 22 AND 23 OF NOVEMBER 2011

Change Management WorkshopMADRID. 23, 24 AND 25 OF NOVEMBER 2011

Innovative LeadershipMADRID. 30 OF NOVEMBER, 1 AND 2 OF DECEMBER 2011

Global Leadership for WomenMADRID. 26, 27 AND 28 OF MARCH 2012

www.execed.ie.edu/internationalprograms

Today’s challenges,

tomorrow’s opportunities

Why IE Business SchoolIE Business School is a leading international businessschool oriented at providing top-level training for executives.The recognized prestige of our teaching faculty, the degreeof excellence of our academic programs and a clearinternational focus are the keys behind a learning model thathas ranked IE Business School’s Executive EducationDivision among the top 15 in the world (Financial Time’sRanking, May 2010).

The Executive Education Programs offered by IE BusinessSchool aim to develop the vision, skills and managementcapabilities required to meet the many and varied challengesfacing business organizations, both today and in the future.

Our school’s training model promotes personal, intellectualand professional development and does so in a globalframework to expand and deepen international perspectivesamong participants. The programs we run are open and/ortailored to meet company or individual needs and provide atargeted and thorough foundation that will translate into adirect impact on business or individual performance.

In recognition of the high quality and academic rigor of ourprograms, IE Business School is accredited by EQUIS(European Quality Improvement Systems), AACBS International(The Association to Advance Collegiate Schools of Business)and AMBA (Association of MBAs).

We invite you to join our community and benefit from a uniquelearning experience in an environment that nurtures top-leveltalent both professionally and personally.

“Our programs allow executives to renew theircompetitive edge, commitment, entrepreneurial spirit,

global vision and their motivation – and later on,our business forums and Centers of Excellence

offer platforms for continuous learning.”Santiago Iñiguez. Dean of IE Business School

Fully recognized by the three principal

international accrediting bodies in the field

of business education.

IE Business School is consistently ranked among the top Business Schoolsworldwide by international financial and economic media groups.www.ie.edu/IE/php/en/rankings.php

Executive MBA

Financial Times2nd in Europe7th worldwide

Oct. 2010

International MBA

Wall Street Journal3rd in Europe

Jan. 2010

Financial Times1st in Spain

Jan. 2010

Full-time MBA

Financial Times1st in Spain

3rd in Europe6th worldwide

Jan. 2010

Forbes3rd worldwide

Aug. 2009

America Economía3rd worldwide

Jun. 2010

Business Week1st in Europe

2nd worldwideNov. 2008

Executive Education

Financial TimesExecutive Education

13th worldwideMay 2010

Business WeekExecutive Education

1st in Spain6th worldwide

Nov. 2009

America Economía7th worldwide

Oct. 2009

The Economist2nd worldwide

Jan. 2008

Creating Global Leaders

WorldwideIE Business School’s Executive Education Division is renowned for executivedevelopment programs that provide strategic insight and deliver global perspectives.Our Executive Development Programs are consistently ranked among the top 15 inthe world (Financial Time’s Ranking, May 2010).

Who are these programs designed forThese skills development International Executive Programs have been designed tostrengthen those abilities that are most needed in today’s global businessenvironment. Going far beyond the basic transmission of tools and theories, thesecourses provide applicable lessons in the classroom that can be implementedimmediately within your organizations, and which guarantee you reach your requiredresults. They attract a highly diverse and qualified audience oriented towards amultidisciplinary, cross-industry and international profile.

These programs will be of interest to business executives from all industries and areparticularly targeted at:

• CEOs.• Managing Directors.• General Managers.• Divisional and Functional Managers (Marketing, Finance, Sales, Purchasing,

Operations).• Managers dealing with Partners, Suppliers, Customers and Employees.• Divisional and Functional Managers responsible for change management and

project sponsorship.• Human Resource Department Heads.

Participants’ ProfileAgeLess than 35: 20%35 to 45: 31%45 to 55: 34%Greater than 55: 15%

Company SizeMultinational or large: 52%Small: 14%Medium: 34%

Countries of OriginSpain: 20%Eastern Europe: 18%Western Europe: 25%South America: 15%Rest of the World: 22%

Coaching for ResultsHelping your Collaborators Maximize their Competencies and Results.

Program Overview

Managing the team relationship, but also your 1:1 relationship with each individual is the mostimportant factor to achieve the best performance from all of your subordinates. Each person hassingular strengths, areas of development, experiences, fears, ideas… so the way you deal witheach individual cannot be the same. The coaching relationship between two or more people mustbe very strong and collaborative so that each ‘coachee’ experiences significant improvement intheir performance and effectiveness.

Coaching for Results is an intensive three-day international executive program that guidesexecutives to focus on developing subordinates’ skills and performance, maximizing their humanpotential in their professional areas and beyond, by training observation, active listening,communication and feedback skills to escalate individual capacities and results.

Program Objectives

Throughout this program you will develop skills to:• Identify your areas of development by understanding the importance of managing the coaching

relationship effectively – as well as how your personal preferences affect coaching outcomes.• Motivate and retain the best performances by adapting your coaching style of management to

individual manners, needs and concerns.• Participate in an individual coaching session. A professional coach will work closely with you

throughout the program – providing a focused and feedback-rich learning environment whereyou will practice coaching skills and techniques.

• Build a results-driven development plan using a powerful peer coaching process.• Participate in a follow-up coaching session, conducted by telephone 30 days after the program,

to reinforce and extend classroom learning.

Program Content

The Real Meaning of Coaching• Coaching is a way of leading people; but… how can I start?• Building of an effective coaching model, working in a ‘practice oriented’ way by developing the

behaviors, skills, tools and attitudes that we need to achieve basic coaching aptitudes.• What is a top performer? Do we know what skills we want our collaborators to have; and how we

want them to perform?• What do we need to do as leaders in order to help them shine?

Self Awareness and Feedback• Explanation and exploration of MBTI and FIRO B psychometric tools.• Understanding of how your own preferences influence your coaching style of management.• Awareness of others’ style and preferences.• Understanding the role of feedback within the coaching process.• An approach to giving effective and useful feedback.

Coaching Model• Introduction and demonstration of a coaching model.• The role of models / tools in effective coaching.• Practices to develop your own skills.

Effective Listening and Collaborative Communication• Levels of listening, verbal and non-verbal listening skills.• Elements, attitudes and behaviors of empathic listening, and mistakes to avoid.• Collaborative problem solving techniques.• Helping people clarify their goals and values.

• Providing effective feedback.• Useful questioning.• Dealing with strong emotions.

Individual Coaching Session• Participate in a 1 and a half hour individual coaching session with a professional coach. You’ll

have to decide a personal development area or situation you want to work in beforehand.• Working in pairs, ‘coach – coachee’ in a video recorded coaching session, to receive feedback

on how you put into practice what you learned in the workshop.

Team Coaching• Applying coaching skills to team situations.• Introduction and practice of a model for problem solving.

Faculty

DANIEL MAYORAL. Human Resources Associate Professor, IE Business School• Professor Mayoral has focused his professional career in all aspects related to people

development and the elements that allow people and organizations to be more effective. Afterfour years working in several consultancy projects in Accenture, he then started leading theDevelopment Area in Agilent Technologies (Hewlett Packard).

• Daniel has participated in all aspects of organizational development, such as: creating trainingplans, development of training courses, competencies evaluation, mentoring/ coaching programs,change management, on-line tools development, etc.

• Having created his own firm, he now focuses on helping people and organizations in thedevelopment of tools and training programs that allows personal and professional development.

JANE UPTON. Visiting Coaching Professor at IE Business School• Visiting Executive Fellow of Henley Business School, UK where she tutors on the Henley

Certificate in Coaching and Coaching for Peak Performance course.• 12 years working as an executive coach with senior executives and leadership teams in

international companies. She has clients in Europe and Africa.• Over 15 years experience in international Human Resources, latterly as HR Director Iberia for

United Distillers (now Diageo). Much of her work focused on mergers, acquisitions and culturalchange.

• In addition to extensive training in coaching she is a Master NLP.• BA Hons Latin American Studies, University of Newcastle Upon Tyne, UK.

BEATRIZ MATEO. Working in leadership development as a consultant, facilitator and coachfor more than 15 years• Professor Mateo started her professional career as a change management consultant at Arthur

Andersen, helping executives implement and lead their teams through organizational change.• Beatriz then worked at the Center for Professional Education of Andersen Worldwide in Chicago,

Illinois designing and delivering all the interpersonal curriculum of the firm.• Beatriz has a degree in Law from the Complutense University of Madrid and a Master of Sciences

in Learning and Organizational Change from Northwestern University in Evanston, Illinois whereshe studied as a Fulbright Scholar.

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE3, 4 and 5 of October 2011 Madrid, Spain € 3.900

DANIEL MAYORAL JANE UPTON BEATRIZ MATEO

Leading TeamsManaging Diversity to Achieve Greater Performance.

Program Overview

Managing the cultural, ethnic and generational differences of employees and other organizationalstakeholders has become extremely significant in today’s global business environment, wherecompetitive advantage is delivered -or not- through the successful direction of international teamsacross cultural, geographic and organizational boundaries.

More than ever before, today’s executives must lead teams and organizations with diversebackgrounds and cultures, and drive even greater levels of performance. Promoting this ability isthe key differentiation between managing and leading, and consequently between run-of-the-millorganizations and great ones.

Leading Teams is an intensive three-day executive education program which addresses thechallenges of delivering high performance in a highly diverse and constantly changing multi-culturalenvironment, and focuses on enhancing your managerial skills to create customer andorganizational value.

Program Objectives

Leading Teams will provide you with the mindset, inspirational examples, approaches, modelsand tools to drive even greater performance in any diverse or multi-cultural environment. Duringthe program, you will be able to apply practical learnings to your own challenges within yourorganization and walk away with specific actions you can implement right away within your team.

Throughout this program you will:• Recognize that the ability to lead in a multi-cultural environment is based on your own ability to

lead yourself first and adapt your approach for greater influence.• Understand how to create the right environment that encourages and reinforces both individual

and team responsibility on results across any culture.• Learn how to understand and drive the right team dynamics and communications to guarantee

both open discussions and more effective decision making in multi-cultural and diverse teams.• Recognize the impact of the cultural differences on the day-to-day operations and understand

the key habits and behaviors needed to lead the right outcomes.• Understand the key factors that affect change initiatives and the approaches and processes for

driving effective change in a multi-cultural team environment.• Prepare yourself to become an even better global leader, with the ability to turn cultural and

organizational barriers into a competitive advantage.

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE17, 18 and 19 of October 2011 Madrid, Spain € 3.800

Program Content

The program features interactive discussions, case studies and experiential learning all intendedto assist each participant in creating his or her own leadership strategy, finally translating knowledgeinto action. Topics to be discussed include:

Creating High Performance Teams

Setting the structure for effective multi-cultural teams - Aligning to common outcomes• Assessing the context and identifying potential barriers to team effectiveness.• Team design factors: composition, direction and structure.• Shaping the group culture through norms.

Fostering collective creativity - Team innovation• Setting the conditions to reap the benefits of group brainstorming.• Expanding the scope of a group's current thinking.• The impact of team leadership on creativity.

Individual and collective emotional intelligence - Understanding adaptability• The value of Emotional Intelligence for teams.• Creating awareness of collective emotional states.• Norms that help regulate group’s emotions.

Effective team processes and models - Enabling effective problem solving• Diagnosing the quality of team members’ communication, collaboration and decision making.• Understanding the linkages among diversity, identity dynamics, and team processes.• Intervening to improve dysfunctional processes.

Using the Power of Ownership in Leading Teams

Creating the mindset of outcomes and ownership - Leading yourself first• Creating the focus on outcomes: The target for effective teamwork.• Reinforcing the importance of character in adapting to others in a multi-cultural environment.• Understanding how a leader’s own habits and behaviours can influence their team.

Enabling personal ownership in others - Encouraging adaptability• Developing ownership by using the power of questions.• Adapting your communications, approaches and thinking as an orchestra conductor.• Creating and adapting the habit of follow-up to reinforce the ownership in your team.

Enabling team ownership in a multi-cultural team environment - Driving teamwork• Developing the structure and processes for effective collaboration.• Creating an environment for positive peer pressure and interdependence.• Managing the diverse set of stakeholders and aligning them to your focus.

Driving Change through Teams

Managing people and defining your change strategy - Developing the plan for success• The soft stuff is hard: An illustration of the importance of the human factor.• Capabilities Inventory: The nice to have vs. the need to have - The tough decisions.• The reasonably good is better than the best, and how to close the gaps.

Best practices in driving change through multi-cultural teams - Creating the fundamentals• Functional and Enterprise Change: Differences and commonalities.• Managing change: From Multinationals to SMEs.• Turning insights into action: Your plan for change - Change governance.

Faculty

GERMAN NICOLÁS. Leadership and Organizational Behavior Professor• Managing Director of Hay Group Madrid, Spain.• International business experience in Latin-America, USA and Europe industries such as, FMCG,

professional services, financial services and media.• Expertise in leading top-management teams and full-scale organizational change programs.• Author of Remando Juntos (Rowing Together).

ANGEL BATALLA. Strategic Management and Organizational Change Professor.• PhD Candidate in Humanities, Universidad Francisco de Vitoria, Spain.• Director, Advisor and Hands-on Intermin Executive on restructuring issues.• Member of The Turnaround Management Association, USA and The Instituto de Consejeros y

Administradores (Institute of CEOs and Managing Directors), Spain.

MARK FRITZ. Leadership and Organizational Behavior Professor.• Managing Director of Procedor, consulting firm focused on Personal and Leadership

Effectiveness.• International business career with Eastman Kodak Company, in the USA, Europe, Middle East

and Asia.• Expert in Leading across Distances and Cultures.• Coach to executives moving between USA, Europe and Asia.• Author of The Truth About Getting Things Done and Time to Get Started.

GERMÁN NICOLÁS ANGEL BATALLA MARK FRITZ

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE25, 26, 27 and 28 of October 2011 Madrid, Spain € 4.700

Executive Negotiation WorkshopFrom Experienced to Expert Negotiator.

Program Overview

Everybody negotiates continuously. Executives negotiate on a daily basis with superiors, colleaguesand subordinates, potential partners and competitors, investors and board members, clients andsuppliers, employees and labour unions. In this complex and changing business environment,where consensus and leadership prevail over authority, acquiring excellent negotiation skills isessential to succeed.

IE Business School’s Executive Negotiation Professors combine the latest and most effectivenegotiation theories and practices. Our renowned academics in the field will inspire you withinnovative thoughts and provide winning skills and valuable practices that are applicable to all typesof negotiation settings. Drawing on their combined knowledge, training, and real-world experiences,both faculty members will advise you while you prepare and conduct simulated negotiations, fromsmall to large, internal to external, bi-lateral to multi-lateral, daily to extraordinary.

Program Objectives

This Executive Negotiation Workshop is an intensive four-day international executive programdesigned to sharpen the experienced negotiator’s practical skills and deepen the participants’theoretical knowledge. During the program you will attend short lectures, participate in casediscussions, role-play simulations, multi-party negotiations, and face-to-face exercises. You willlearn how to bargain successfully, and gain the commitment and cooperation of others whichwill help you build long-term partnerships and agreements that will create value for yourcompany.

This workshop will help you to:• Evaluate and enhance innovative negotiation strategies and tactics of proven and extensively

analyzed effectiveness in an open context.• Self-evaluate and improve your personal effectiveness in complex bi- and multilateral

negotiations, and compare your performance to that of other negotiators.• Develop the tools needed to analyze negotiation situations effectively creating value in these

negotiations.• Gain deeper understanding of the essence of any negotiation process.• Propel your negotiation performance from advanced to expert through your deepened analysis

of new and previous negotiation experiences.

Program Content

The program is fronted by Professors Julio Urgel and Enrique Ogliastri, who share an agendabearing a number of fundamental key topics including:

Understanding the core elements of negotiationsBeing able to detect a common structure in most negotiation processes is a required first step toimprove your skills as a negotiator.

The importance of package negotiationsWhat difference does it make to negotiate item by item or package by package? How many andwhat items should be included in a package?

Unequal power in negotiationsThe results of negotiations are not always related to the structural power you bring to the table.How to negotiate when you are in the weakest position? What are the actions that can increase ordecrease your negotiation power?

Managing conflict in organizationsWhen is negotiation a good solution for conflict within an organization? What is the role of the bossin a negotiation among subordinates? How can you create a culture of conflict resolution? Whatrole should be assumed by the boss during an intermediation?

Using agents and attorneys effectivelyWhen is it or is it not advisable to use an agent to negotiate for you? What kind of instructions andmonitoring are appropriate for your agent? Is your attorney a good negotiating agent?

Dealing with complex negotiations: multilateral and multi-issueHow and why does complexity rise in a negotiation when the number of issues to negotiateincreases? And when do the numbers of negotiating parties increase beyond two?

Synchronization of internal and external negotiationsHow can you make sure that you achieve the negotiating objectives of your company while keepingeverybody happy inside the organization? Who determines internally your negotiating goals? Whatif you receive conflicting instructions from your bosses?

Making competition and cooperation compatible and rewardingCan the distribution of the pie take place in a cooperative manner? Will your interest for others getyou a bigger slice of the pie? Should you always get the biggest portion?

Negotiation theory and practice: how to distribute and create valueWhat insights does economic game theory provide to negotiators? Can science help you to performbetter?

Culture and perceptions: inter-cultural negotiationsCulture as a pattern of behavior and decision making in negotiation. How do you become moreaware of cultural expectations?

Faculty

ENRIQUE OGLIASTRI. Negotiation Professor• PhD in Organizational Theory, Northwestern University, USA.• Master in Social Psychology, Northwestern University, USA.• MBA, IESE, Spain.• Professor at IE Business School and INCAE since 2000. • Visiting Professor at University of Andes (Bogotá), Harvard University, (1980-1984), Toulouse

Business School &, University of Nancy (France 1997, 1999), Ajiken (Japan, 1989).• Author of eighteen books, three of them on cross-cultural negotiations.• Consultant on Strategic Planning and Negotiations.

JULIO URGEL. Finance and Negotiation Professor• DBA in Business Administration at Harvard Business School, USA• MBA from IESE, Spain. • MSc. Telecommunication Engineering, UPM, Spain.• Independent consultant in corporate finance with emphasis in mergers and acquisitions, 1982 to

present.• Independent consultant and mediator in complex negotiations, 1988 to present.

ENRIQUE OGLIASTRI JULIO URGEL

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE25, 26, 27 and 28 of October 2011 Madrid, Spain € 3.800

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE21, 22 and 23 of November 2011 Madrid, Spain € 3.800

Finance and Accounting Workshopfor Non-Financial ManagersAnalyzing Opportunities, Assessing Risk, and Estimating your Impact.

Program Overview

Today’s current market environment is a constant reminder that the financial situation of a companyis crucial when making strategic decisions and should not be considered separate from anyfunctional area or business level within the organization, but more as the engine of growth that willsustain all successful business activity.

It is therefore imperative that managers at every level of the organization understand the financialfundamentals behind business rationale and their impact on their firm’s sustainability through theactions they develop.

To accomplish this, all decision makers need to incorporate the financial angle into their decisionmaking process, yet many managers feel they are ill-equipped to do so.

Finance and Accounting Workshop for Non-Financial Managers is an intensive three-dayinternational executive program designed to equip non-financial managers with the basicaccounting and financial management principles required to present and undertake activities thatprovide profitability and long-term competitive advantage to their organizations.

Program Objectives

Through an imminently practical approach, this program is designed to assist managers inunderstanding the critical financial tools that will help them make financially sound decisions on aday-to-day basis and manage their business more effectively.

During the program participants will develop a sound understanding of how to:

• Read and analyze their firm’s financial statements: profit and loss accounts, cash flow statements,balance sheets, as well as, financial ratio analysis.

• Identify which elements affect companies’ external financial needs and how those can beforecasted.

• Grasp the theory and practice of capital budgeting, discovering the tools available to guideinvestment decisions.

• Recognize the drivers of valuation, and how day-to-day decisions may affect company value.• Understand the uses and benefits of sensitivity and scenario analysis.• Acquire the basic financial concepts necessary for an effective communication with the finance

department, as well as, other company stakeholders.

Program Content

The program is fronted by Professors Garen Markarian, Sandrine Naslin and Juan Pedro Gomez,who share an agenda bearing a number of fundamental key topics, including:

Financial Accounting: Understanding financial statements• Understanding the Income Statement, Balance Sheet, and Cash Flow Statement.• Linking your organization’s operations to its profitability.• Understanding the use of financial ratios in examining firm performance.• Assessing firm performance through accounting numbers.

Financial Forecasting: Calculating expected financial needs and returns• Forecasting the profitability and financial needs of a company or division.• The importance of forecasting external financing needs, with a focus on the short-term.• Working capital management and its impact on financing needs.• The use of financial ratios in forecasting.• Benefits and practical applications of sensitivity and scenario analysis.

Capital Budgeting: Evaluating investment opportunities

• Making financially sound choices – Choosing the right tools.• Theory and uses of Discounted Cash Flow Analysis.• Net Present Value, IRR and alternative investment rules - Theory and practical applications for

capital budgeting.

Valuation: The contribution of the financial point of view• From Accounting to Business Valuation - The concept of Free Cash Flow.• The Right Rate of Discount - Risk and return.• Business Valuation in Practice: Relevant cash flows.

Faculty

GAREN MARKARIAN. Financial Accounting Professor.• PhD in Management, Case Western Reserve University, USA.• MBA, University of Louisiana, USA.• BS Natural Sciences, American University of Beirut, Lebanon.

SANDRINE NASLIN. Financial Management Professor.• Former CEO and Head of Equities for UBS Investment Bank, Madrid.• 20 years experience in Investment Banking – Capital Markets, London, Paris and Madrid.• BA in European Business Administration, École Supérieure de Commerce Reims, France.

JUAN PEDRO GÓMEZ. Financial Management Professor.• PhD in Economics, Universidad Carlos III, Spain.• BA in Economics, Universidad Complutense, Spain.

GAREN MARKARIAN SANDRINE NASLIN JUAN PEDRO GÓMEZ

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE25, 26, 27 and 28 of October 2011 Madrid, Spain € 3.800

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE23, 24 and 25 of November 2011 Madrid, Spain € 3.800

Change Management WorkshopMinding Change & Changing Minds.

Program Overview

Panta rei, Greek proverb meaning, everything changes.

Everything is subject to a constant evolving process. Markets, products and technology change.As change becomes cumulative, the systems they affect become more complex while uncertaintyincreases, resulting in a decline in productivity and commitment for those in the trench-lines. Theoutcome: assured losses in resources, both economic and human, and an immense likelihood ofadding to the alarming rate of failure that accompanies change processes.

It is therefore evident that the single most important core competency to develop today, both fororganizations and the executives who manage them, is to learn how to consistently and effectivelymanage the emotional and rational aspects of change and the positive implications changeprocesses can offer their organizations.

IE Business School’s Change Management Workshop offers an in-depth view of the step-by-step process: conceptual, disruptive, theoretical, practical and finally, tactical approaches tochange, as well as, the holistic frameworks needed to understand how the process of changeaffects the core pillars of organizational strategic management: capital, talent and technology, andhow firms can learn to harness them to obtain their given business objectives.

Program Objectives

This hands-on international executive program is designed to provide a clear understanding of thecapabilities needed to address the strategic and tactical aspects of change, and the businessprocesses required to undertake them. The result: A learning organization ready to master itscompetitive edge.

Throughout this program you will develop a sound understanding of how to:• Assess your personal readiness towards change management capabilities.• Discover the main barriers that may derail your organization during change processes.• Identify the change anti-values and barriers that could prevent you from obtaining the best return

for your organization.• Gear up your leadership skills as a change process agent and leader.• Acquire disruptive thinking techniques, for you and your team, to create and promote change.• Determine the resource needs for any organizational change project.• Differentiate among the different types of change required to reinforce and accelerate the path

towards competitive advantage.

Program Content

Understanding the philosophical structure of changeThese sessions will explain how change often has external drivers and forces that can be detected,corrected and/or rebalanced with the use of organizational resources.

Grasping the conceptual structure of changeDuring these sessions diagnostic tools, source selection processes, indicator identification andstrategic analysis will be presented to foresee difficulties in change processes.

Guiding your organization through change processesChange does not necessarily imply revolution. Understanding change as a part of life is requiredto prepare organizations to adequately affront adaptive changes and shifts. The ability to correctthe ship’s course offers a distinctive cost-effective driver.

Change management: Changing management thinkingThere are several types of change, and not all of them require the same mindset or preparation.Different types of thinking serve different types of change processes.

The backbone: Your Corporate ValuesWhen managing change processes we may loose sight of some fundamental concepts such as,corporate values. That is why looking at the DNA of the organization is a fundamental step to ensurethe correct change strategy.

Systemic thinking for change managementOrganizations are open systems. Understanding the fundamental structure of systems and howthey function can help to better decide which drivers, levers or resources may be crucial for specificchange processes.

External and internal marketsExternal and internal markets send signals and messages to corporate systems that can helpmanagement to recommend better change alternatives for their organizations.

Disruptive thinkingThrough the use of disruptive thinking tools, we will discover the key to generating new thinkingmethods that assist change processes.

Innovation and Institutionalization: Spark, hub, take offInnovation is, through its multiple facets, the perfect ally for change. Understanding theenvironmental conditions that drive creativity is a priceless tool when generating a culture of risk-taking that supports new project developments.

Changing culture and leadershipAt the end of the day a successful change process should also provoke a cultural rebirth within theorganization, transforming it into a flexible learning system. Leadership is the key channel for thisprocess.

Faculty

JESÚS V. IZQUIERDO. Change and Talent Management Professor• MA in International Affairs, Georgetown University, USA.• SMP, IE Business School, Spain.• Executive Coach, Newfield, Boulder, USA.• Professional Practice: Change Management, Corporate Coaching and Strategic Alignment.• Managing Leader at The Worldgate Group.

MIGUEL ÁNGEL SERRANO. Change and Corporate Culture and Values Professor

• PhD candidate (DEA) in Economics and Management Science, UPCO ICAI-ICADE, Spain.• Management Consulting Certificate, UNED, Spain.• SMP, IE Business School, Spain.• Professional Practice: Change Management, Corporate Coaching and Story Telling.• Managing Leader at The Worldgate Group.

JESÚS V. IZQUIERDO MIGUEL Á. SERRANO

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE25, 26, 27 and 28 of October 2011 Madrid, Spain € 3.800

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE30 of Nov, 1 and 2 of Dec 2011 Madrid, Spain € 4.300

Innovative LeadershipWinning Skills for You and Your Team.

Program Overview

Fast-evolving markets and heightened competition are the norms in today’s global economy, wherevery few companies, and their results, stand out. This competitive advantage often results not fromthe most ingenious product design, the best marketing strategy, or state-of-the-art productiontechnology, but rather from the effective leadership of a company. Whilst many organizationsrecognize the importance of managing their work force effectively, it is alarming how often firmsand managers fail to do so.

What is more, many organizations are now replacing traditional pyramidal and hierarchicalorganizational structures with flatter managerial models. Under these circumstances, teams arebecoming the principal axis around which most processes pivot. Therefore, the success of anexecutive lies in his or her capacity to develop and lead herself and her team effectively.

Innovative Leadership is a challenging three-day hands-on practical international executiveprogram that focuses on how to identify the roles that a successful global leader plays and how tomaximize them.

Program Objectives

Innovative Leadership examines the most relevant and up-to-date leadership practices andprovides participants with the tools and techniques needed to improve their leadership skills andthose of their organization.

Throughout this program participants will develop a sound understanding of how to:• Acquire a global outlook and the ability to lead across culturally complex organizations.• Motivate and generate enthusiasm in your teams.• Develop the political competencies needed to become increasingly successful leaders.• Learn the effects of social networks on individuals and firms.• Understand power and influence in organizations and how it affects leadership styles.• Practice and develop the principle coaching methods and skills needed to fulfill development and

performance objectives.• Awaken the creative potential and winning spirit of an organization.• Increase self-awareness of key aspects of their personality and leadership preferences through

the use of personal testing and assessment.• Create an action plan for self-improvement, and set goals to enhance strategic personal and

organizational leadership.

Program Content

The program features several stimulating modules that analyze leadership from diverse points ofview. Topics to be discussed include:

Leadership, power and influence in organizations• Analyzing and diagnosing power dynamics in organizations.• Generating and implementing power successfully and ethically.• Developing an effective network: critical aspects.

The leader as a coach • Coaching methods and skills: observation, listening and feedback.• The cost and benefits of formal feedback.• How to use feedback to reach development and performance objectives.

Building social capital• Formal and informal networks.• Organizational network Analysis.• Personal Networks.

Leading your private and professional life• The importance of balancing private and professional life.• How to manage time effectively.• Managing your career.

Managing the superior-subordinate relationship successfully• How to build trust in the superior-subordinate relationship.• Learning to recognize signs of trouble.• Turning hints into information.

Personal leadership• Self Awareness and Self Management.• Leadership and Personal Change.• Developing a Personal Development Plan.

Faculty

JUAN CARLOS PASTOR. Organizational Behavior Professor and Co-director of the LeadershipChair, IE Business School.• PhD in Organizational Behavior, University of New York at Buffalo.• Master of Arts (MA) in Social Psychology, Clark University.• BA in Psychology, Universidad Autónoma, Madrid.• Fulbright Scholar, Harvard University.

FERNANDO BARTOLOMÉ. Organizational Behavior Professor, IE Business School.• Doctor of Business Administration (DBA), Harvard University.• Master of Economics and Business Administration (MED), IESE.• Degree in Law, Universidad de Zaragoza.• Visiting professor, INSEAD.

J. CARLOS PASTOR FERNANDO BARTOLOME

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE25, 26, 27 and 28 of October 2011 Madrid, Spain € 3.800

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE26, 27 and 28 of March 2012 Madrid, Spain € 3.900

Global Leadership for WomenEmpowering your Effectiveness as a Leader.

Program Overview

The focus on diverse workforces in global organizations and the drive to establish executive teams thatare more gender balanced across levels makes it more important than ever for leaders to broaden,strengthen and adapt their leadership skills. This program is geared toward women in leadership roleswho are facing this new environment which requires honing existing skills, identifying new capabilitiesaround motivating diverse multicultural, gender balanced teams, driving change, and communicatingwith confidence. Fundamental to this is developing a strong set of personal and authentic leadershipvalues in order to succeed in this evolving business environment.

What are the opportunities associated with diverse workforce and how can female executives takeadvantage of them? Women leading a diverse workforce with high degrees of responsibility need to moveaway from the traditional face-to-face and direct supervision to alternative forms of motivation based onfollowers ‘need for flexibility, identity and excellence. When it comes to global leadership it is not theformal structure that makes a difference, it is the leader who is in direct contact with the people, theteams that make up the organization.

This three day Global Leadership for Women Program will help talented female executives like youlead change, develop and enhance core skills, gain confidence and a greater understanding of leadershipcommunications and personal self awareness around who you stand for as a leader. The program willsupport you in your quest to empower others to adapt successfully to the changing environment – theprogram will challenge you to grow through reflection, sharing an experiential learning during the 3 days,as well as, an opportunity to engage in an ongoing mentoring and accountability program following.

Who Is This Program Designed For?

Executive International courses at IE Business School are a significant investment for both you and yourorganization. Going far beyond the basic transmission of skills and theories, this Global Leadership forWomen program provides applicable lessons in the classroom that can be implemented immediatelywithin your organizations.

Program Objectives

• Facilitate the exploration of your personal leadership behavior and identify opportunities for career andpersonal development.

• Strengthen your sensitivity in connecting with your direct reports and teams so they are fully engagedand thus excel to their greatest potential.

• Share analytical tools and frameworks to support you in your systematic thinking around leadership atdifferent stages of an organizational pipeline.

• Further develop your communication skills in challenging situations and negotiations so that you canmaximize your effectiveness as a leader of your own career and as a leader of a diverse workforce.

• Increase your awareness of the need for flexible leadership needed to manage successfully in a global,highly competitive and changing business environment.

• Acquire greater confidence and understanding of your personal leadership styles, enabling you to leadeffectively, responsibly and authentically through various transformations.

Program Content

Responsible Leadership for Leading Organizational Change in a Global Business• Challenges and opportunities for female executives leading strategic transformations.• Emotional engagement: Articulating a vision that is meaningful and emotionally uplifting (for self and

others).

Personal Leadership• Learning about your preferred and ideal path to success.• Identifying your leadership resources and developing an action plan.• How to acquire and build on feedback so that it effectively boosts your leadership capabilities.• Leverage your leadership resources for personal career and business growth.

Sustainable Success and Social Well-Being• What is success? The myth of having it all.• Achieving work-life balance while building social capital in stages.• Organizational responsiveness to work-family issues.• Creating competitive advantage through flexibility and leadership adaptation.

Emotional Leadership• Emotional intelligence and emotional competence - Enhancing EQ and “right brain” perception.• Theory U – Open mind, open heart, open will.• Personal mastery - The habits and practices of highly creative people.• From I’llness to We'llness - Dealing with self-interest and greed.

Leading Effectively and Responsibly in Complex 21st Century Organizations• Progressing up the Leadership Pipeline – Key Skills, Values, Time Management across cultures.• Leadership Communication – Difficult and courageous conversations that we all face daily.• Adjusting your social capital according to career and personal choices, and stages.

Cultural Intelligence for Working Across Borders• What is Culture?• Personal attributes of a successful cross cultural manager.• Introduction to cross culture tools such as WORLDPRISM™ to help leverage similarities and differences.• Creating competitive advantage across diverse, cross culture teams.

PROGRAM DATES PROGRAM LOCATION PROGRAM FEE26, 27 and 28 of March 2012 Madrid, Spain € 3.900

Faculty

During this Global Leadership for Women program, you will interact with both academic experts whoare skilled educators, groundbreaking researchers, and award winning authors, as well as, internationalbusiness and field-based leadership and organizational professionals.

MARGARITA MAYO. Professor of OrganizationalBehavior and Co-director of Leadership Chair, IEBusiness School• PhD in Organizational Behavior, University of New York

at Buffalo.• Master of Arts (MA) in Social Psychology, Clark

University.• BA in Psychology, Universidad Autónoma, Madrid.• Fulbright Scholar, Harvard University.

MARIJO BOS. Visiting Professor for careermanagement, mentoring and career transformation,IE Business School.• Managing Director, Bos Advisors (leadership and high

performance teams).• Experience in business with top service and

entrepreneurial organizations focused on Media andEntertainment and Executive leadership; deliveredprogram in more than 25 countries.

• President, EPWN (European Professional Women’sNetwork), an 18 city dynamic online and community ofnetworks.

• Published articles and contribute to books on thetopics of career management, networking, women onboards, the power of mentoring, executive leadershipand career management.

GAUDENZ ASSENZA. Visiting Professor teachingcourses on innovation, life design and careermanagement, IE School of Arts and Humanities• Head, School for Transformative Leadership, UP

Olomouc.• Founder, University for the Future.• Doctorate, University of Oxford (St. Antony’s College).• Masters, Harvard University (John F. Kennedy School

of Government).

MARGARITA MAYO MARIJO BOS GAUDENZ ASSENZA

Learning Model

These international Skills programs have

been designed to push participants

beyond simply acquiring new knowledge

and skills. They are built around

interactive discussions, case studies and

teamwork, all of which are intended to

expose participants to the frameworks

and tools they will need to succeed in an

international and competitive business

environment.

These programs also attract a highly

diverse and qualified audience that

spans a wide range of business titles and

functions. The resulting input of

backgrounds and cultures allows

participants to learn from different

perspectives and techniques, building

upon the experience and expertise of one

another.

In order to continue networking and

sharing with fellow participants after

their experience in Madrid and at IE, we

will launch a virtual online campus which

will allow executives to reconnect,

recharge and recommit to their strategic

and personal development plan.

Skills Track.Agreements are available both for a single individual or group of executives from

the same firm who wish to combine two or more programs from any track.

COACHING FOR RESULTS

LEADING TEAMS

EXECUTIVE NEGOTIATION WORKSHOP

CHANGE MANAGEMENT WORKSHOP

INNOVATIVE LEADERSHIP

GLOBAL LEADERSHIP FOR WOMEN

Skills

TrackSkills

Track

International Executive ProgramsACADEMIC YEAR 2011-2012

SKILLS TRACK• Coaching for Results. October 2011 / June 2012• Leading Teams. October 2011 / May 2012• Executive Negotiation Workshop. October 2011 / June 2012• Change Management Workshop. November 2011/ May 2012 • Innovative Leadership. November 2011 / April 2012• Global Leadership for Women. 26, 27 and 28 of March 2012

FINANCE TRACK• Finance and Accounting Workshop for Non-Financial Managers. November 2011 / March

2012• Alternatives in Capital Markets. November 2011• Corporate Finance. November 2011 / May 2012• Cross-Border Mergers & Acquisitions. December 2011 / June 2012

MARKETING TRACK• Effective Key Account Management. October 2011 / March 2012• Service Marketing and Customer Strategy. October 2011 / May 2012• The Strategy and Tactics of Pricing. November 2011 / March 2012• Marketing Strategy in Business Markets. November 2011 / May 2012• Strategic Brand Management. February 2012• Building a Customer-Centric Organization. June 2012

OPERATIONS TRACK• Global Supply-Chain Management. March 2012• Leading Project-Driven Organizations. November 2011 / April 2012

SECTORIAL TRACK• The Emerging Telco and Media Industry. March 2012• Effective Management for Security Professionals. June 2012

GENERAL MANAGEMENT TRACK• High Potential Leaders Program. May/June 2012

LEARNING THROUGH CONTEXT• India: An Inside View. 11, 12, 13 and 14 of October 2011• China: An Inside View. 15, 16, 17 and 18 of May 2012

María de Molina, 2728006 Madrid. Spain. EU

Tel.: +34 91 568 97 64Fax: +34 91 563 26 32

www.execed.ie.edu

ARTES GRÁFICAS desde 1918

AdmissionAPPLICATION PROCESSCandidates may apply online at www.execed.ie.eduor send the application form that accompanies thisinformation by email to: Melissa.Rodriguez@ie.edu or faxto +34 91 563 26 32.

Coaching for ResultsProgram Dates: 3, 4 and 5 of October 2011Fee: € 3.900

Leading TeamsProgram Dates: 17, 18 and 19 of October 2011Fee: € 3.800

Executive Negotiation WorkshopProgram Dates: 25, 26, 27 and 28 of October 2011Fee: € 4.700

Finance and Accounting Workshop for Non-FinancialManagersProgram Dates: 21, 22 and 23 of November 2011Fee: € 3.800

Change Management WorkshopProgram Dates: 23, 24 and 25 of November 2011Fee: € 3.800

Innovative LeadershipProgram Dates: 30 of November, 1 and 2 of December2011Fee: € 4.300

Global Leadership for WomenProgram Dates: 26, 27 and 28 of March 2012Fee: € 3.900

PROGRAM FEEThe program fee covers tuition, course materials, allcoffee breaks and lunches and an extracurricularnetworking activity.

Fees do not include accommodation. If you wish, wewould be happy to make a reservation for you at one ofthe hotels within walking distance of our premises andwith which we have special agreements.

Payment is due within 30 days of the invoice date or uponreceipt of the invoice if admission is within 30 days priorto the start of the program. Cancellation policies areoutlined in the information provided to applicants uponadmission.

FOR FURTHER INFORMATION, please contact:Melissa Rodríguez Stam

International Executive Programs ManagerMaría de Molina, 2728006 Madrid. Spain. EU

E-mail: Melissa.Rodriguez@ie.eduTel.: +34 91 568 97 64Fax: +34 91 563 26 32www.execed.ie.edu/internationalprograms