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  • Cost of Poor Quality

    Cost of Poor Quality * .PPT

    All Rights Reserved, Juran Institute, Inc.

    Cost of Poor Quality * .PPT

    Cost of Poor Quality * .PPT

    All Rights Reserved, Juran Institute, Inc.

    Cost of Poor Quality * .PPTCost of Poor Quality

    PreventionCost of Attaining QualityAppraisal: Prediction AuditAppraisal: DetectionCost of Poor QualityFailure: Internal External

    Cost of Poor Quality * .PPT

    All Rights Reserved, Juran Institute, Inc.

    Cost of Poor Quality * .PPTQuality Costs

    Cost of Poor Quality * .PPT

    All Rights Reserved, Juran Institute, Inc.

    Cost of Poor Quality * .PPTCost of Quality (COQ)PreventionAppraisalInternal FailureExternal Failure$Total Quality Cost

    Cost of Poor Quality * .PPT

    All Rights Reserved, Juran Institute, Inc.

    Cost of Poor Quality * .PPTCOPQ OverviewDefinitionsAll activities and processes that do not meet agreed performance and/or expected outcomes

    Costs that would disappear if every task were always performed without deficiency

    Actual Cost - Minimum Cost = COPQ

    Cost of Poor Quality * .PPT

    All Rights Reserved, Juran Institute, Inc.

    Cost of Poor Quality * .PPTTraditional Cost of Poor Quality(4-5% of Sales)When quality costs are initially determined, the categories included are the visible ones as depicted in the iceberg below.

    Cost of Poor Quality * .PPT

    All Rights Reserved, Juran Institute, Inc.

    Cost of Poor Quality * .PPTCost of Poor Quality

    Cost of Poor Quality * .PPT

    All Rights Reserved, Juran Institute, Inc.

    Cost of Poor Quality * .PPTSigma6 sigma5 sigma4 sigma3 sigma2 sigmaCost