Co-Design of eTourism Application. The Case of Ilha de Mozambique
-
Upload
international-federation-for-information-technologies-in-travel-and-tourism-ifitt -
Category
Education
-
view
34 -
download
0
Transcript of Co-Design of eTourism Application. The Case of Ilha de Mozambique
![Page 1: Co-Design of eTourism Application. The Case of Ilha de Mozambique](https://reader035.fdocuments.in/reader035/viewer/2022071814/55a58fab1a28ab7e6c8b46ac/html5/thumbnails/1.jpg)
ENTER 2015 Short Paper Slide Number 1
Co-Design of eTourism Application. The Case of Ilha de Mozambique
Salomão David
Lorenzo Cantoni
Università della Svizzera italiana (USI), Lugano, [email protected]
www.newmine.org
![Page 2: Co-Design of eTourism Application. The Case of Ilha de Mozambique](https://reader035.fdocuments.in/reader035/viewer/2022071814/55a58fab1a28ab7e6c8b46ac/html5/thumbnails/2.jpg)
ENTER 2015 Short Paper Slide Number 2
The Island of Mozambique
The Island of Mozambique was declared in 1996 by UNESCO as World Heritage Site (WHS) due to its outstanding cultural and historical value.
– The town historic sites are located in the northern side of the island;
– Most of the island is built in straw and stone;
– The island has the oldest and complete Fort ( The Fort of São Sebastião) in sub-Saharan Africa built in 1558;
![Page 3: Co-Design of eTourism Application. The Case of Ilha de Mozambique](https://reader035.fdocuments.in/reader035/viewer/2022071814/55a58fab1a28ab7e6c8b46ac/html5/thumbnails/3.jpg)
ENTER 2015 Short Paper Slide Number 3
• The unification of Community radios and telecentres gave birth to Community Multimedia Centers (CMCs).
– Community radio is a radio that broadcasts in local languages, with coverage not higher than 100 Km.
– The telecentre part provides ICT training (word, excel, power point, Access, Internet).
Objectives:– Involve local community in the design of a convivial tool for tourism;
– Promote tourism at national and international level;
– Provide to the CMC capabilities to address community needs;
• A convivial tool is a solution that allows communities to invest their time to enrich the environment with the fruits of their creativity (sanders, 2006)
The island and ICT
![Page 5: Co-Design of eTourism Application. The Case of Ilha de Mozambique](https://reader035.fdocuments.in/reader035/viewer/2022071814/55a58fab1a28ab7e6c8b46ac/html5/thumbnails/5.jpg)
ENTER 2015 Short Paper Slide Number 5
Davis, 1989
Co-design is used as a complementary design strategy to draw artefacts on a shared vision, social learning and mutual understanding (sanders, 2006).
Participants of co-design sessions:
•Local community–Bed and Breakfast owners ;
–Local enterpreneurs;
–School Teachers;
–Government entities;
•CMC–CMC Director;
–Radio Coordinator;
– Volunteers (6)
•RE-ACT Team
Methodology
![Page 9: Co-Design of eTourism Application. The Case of Ilha de Mozambique](https://reader035.fdocuments.in/reader035/viewer/2022071814/55a58fab1a28ab7e6c8b46ac/html5/thumbnails/9.jpg)
ENTER 2015 Short Paper Slide Number 9
Conclusions• This case study explored the implications of a co-design approach aiming
at creating a community e-tourism solution in a developing economy. • The B&B received financial benefits from providing information about
services provided. • The B&B hosted 19 % travellers who declared the community website as
main source of information. • Responses to the questionnaire reflect the diversity of travellers, but it is
unequal when compared to website visitors.