CME Elements: The Good, The Bad, The Ugly
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Transcript of CME Elements: The Good, The Bad, The Ugly
Learning Objectives and Learning Objectives and Other Useful InformationOther Useful Information
Theresa Barrett, MS, CMPTheresa Barrett, MS, CMPDeputy EVP
New Jersey Academy of Family Physicians
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What needs to be in a What needs to be in a needs assessment?needs assessment?
““My Education Committee said so” is not My Education Committee said so” is not considered a component of a needs considered a component of a needs assessmentassessment
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What needs to be in a What needs to be in a needs assessment?needs assessment?
Let’s start with a definitionLet’s start with a definition A needs assessment is a process of identifying and A needs assessment is a process of identifying and
analyzing data that reflects the need for a particular analyzing data that reflects the need for a particular CME activityCME activity
The data could result from a survey of the potential The data could result from a survey of the potential learners, evaluations from previous CME activities, learners, evaluations from previous CME activities, needed health outcomes, identification of needed new needed health outcomes, identification of needed new skills, literature searchesskills, literature searches
Needs assessment data drives the educational Needs assessment data drives the educational objectivesobjectives
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Use multiple sourcesUse multiple sources
Using multiple sources for your needs Using multiple sources for your needs assessment gives creditability to your research assessment gives creditability to your research and provides a better understanding of needsand provides a better understanding of needs
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Where to find the dataWhere to find the data
Survey results Survey results AAFP annual educational needs assessmentAAFP annual educational needs assessment
Available online (see handout)Available online (see handout)
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Where to find the dataWhere to find the data
Evaluations from previous CME activitiesEvaluations from previous CME activitiesDo more than just ask what your members want Do more than just ask what your members want Craft the question to gather data you can useCraft the question to gather data you can useExample 1: Example 1:
Q: I would like additional education onQ: I would like additional education on A: [fill in the blank]A: [fill in the blank]
Example 2Example 2 Current research shows aggressive treatment of lipids Current research shows aggressive treatment of lipids
leads to reduced CV risk. leads to reduced CV risk. __It is important to me to learn more about th6is__It is important to me to learn more about th6is __I would like more education on this__I would like more education on this __I know all I need to know on this topic__I know all I need to know on this topic
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Where to find the dataWhere to find the data
Identified health outcomes Identified health outcomes 88thth Scope of Work, CDC, DHSS Scope of Work, CDC, DHSS
Identified new skills Identified new skills New guidelines to be followedNew guidelines to be followed
Literature review Literature review PubMed PubMed
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Where to find the dataWhere to find the data
Quality Improvement (QI) dataQuality Improvement (QI) dataAHRQ, P4P, HEDISAHRQ, P4P, HEDIS
Federal/State government mandateFederal/State government mandateMeningococcal vaccine mandated for college Meningococcal vaccine mandated for college
admission in NJ. Physicians need more admission in NJ. Physicians need more information to council patients/parentsinformation to council patients/parents
OthersOthersCDCCDCPatient support websitesPatient support websites
American Heart AssociationAmerican Heart Association American Cancer SocietyAmerican Cancer Society
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Is this a needs assessment?Is this a needs assessment?
The University of California’s The University of California’s Review and Review and Update of Pain and Palliative MedicineUpdate of Pain and Palliative Medicine is is designed to help front-line professionals designed to help front-line professionals better care for their patients who are suffering better care for their patients who are suffering from pain. Areas covered include an overview from pain. Areas covered include an overview of pain, pain syndromes, cancer pain & of pain, pain syndromes, cancer pain & palliative care, pediatric pain, methods of palliative care, pediatric pain, methods of treatment, addiction, and legal issues in pain treatment, addiction, and legal issues in pain medicine.medicine.
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Well, Not ReallyWell, Not Really
This is a good This is a good overviewoverview, but it does not confirm the , but it does not confirm the needneed for such an activity. for such an activity.
What could help?What could help? California has mandated that all physicians receive California has mandated that all physicians receive
CME in pain and palliative care to renew licensureCME in pain and palliative care to renew licensure Data about social disparities in treatment of pain Data about social disparities in treatment of pain New research evidence about undertreatment of painNew research evidence about undertreatment of pain Other suggestions?Other suggestions?
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Better Better
Research has shown that social disparities Research has shown that social disparities exist in the treatment of pain exist in the treatment of pain 1,2,3. 1,2,3. In addition, In addition, the state of California has mandated that the state of California has mandated that all physicians receive 10 credits in all physicians receive 10 credits in continuing medication education in pain continuing medication education in pain and palliative care to renew licensure. and palliative care to renew licensure. Therefore The University of California will Therefore The University of California will offer a CME activity entitled offer a CME activity entitled Review and Review and Update of Pain and Palliative MedicineUpdate of Pain and Palliative Medicine is is address these needs.address these needs.
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Learning ObjectivesLearning Objectives
The needs assessment drives the learning The needs assessment drives the learning objectivesobjectives
Learning Objectives should clearly Learning Objectives should clearly describe what the learner will be able to describe what the learner will be able to know or do after participating in the CME know or do after participating in the CME activity. activity.
Good objectives are SMARTGood objectives are SMART
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Learning ObjectivesLearning Objectives
SSpecificpecificMMeasurableeasurableAAttainablettainableRResults-Focusedesults-FocusedTTime-Focused ime-Focused
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Learning ObjectivesLearning Objectives
S = SpecificS = SpecificConcrete Concrete Use Action WordsUse Action Words
Original Objective:Original Objective:The University will facilitate continuing education The University will facilitate continuing education for pain management.for pain management.
Specific Objective:Specific Objective:The Academy will create a web-based, interactive The Academy will create a web-based, interactive site… site…
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Learning ObjectivesLearning Objectives
M = MeasurableM = MeasurableNumeric or descriptive Numeric or descriptive Quantity, quality, cost Quantity, quality, cost
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Learning ObjectivesLearning Objectives
A = ActionableA = ActionableFeasible Feasible Appropriately limited in scope Appropriately limited in scope Within the learner’s control and influence Within the learner’s control and influence
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Learning ObjectivesLearning Objectives
R = RealisticR = RealisticAble to be accomplishedAble to be accomplished
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Learning ObjectivesLearning Objectives
T = TimelyT = TimelySays when the objective will be accomplishedSays when the objective will be accomplished
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Action VerbsAction Verbs
CiteCite DemonstrateDemonstrate CountCount AnalyzeAnalyze DescribeDescribe FormulateFormulate
AssessAssess DistinguishDistinguish DiagnoseDiagnose DiagramDiagram MeasureMeasure SummarizeSummarize
See additional suggestions in handoutSee additional suggestions in handout
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Words to avoidWords to avoid
Understand Know Realize Be aware of Perceive
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Are these good Are these good learning objectives?learning objectives?
““Global Objectives” for a grand rounds Global Objectives” for a grand rounds series. series. Participants can expect to learnParticipants can expect to learn
preventive measures and screeningspreventive measures and screeningsevidence-based treatment options for specific evidence-based treatment options for specific
diseasesdiseasescurrent issues in medical fieldcurrent issues in medical field
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Suggested ImprovementSuggested Improvement
At the conclusion of each grand rounds session, At the conclusion of each grand rounds session, learners should be able to:learners should be able to:Describe preventive measures and Describe preventive measures and
screenings related to the session topicscreenings related to the session topicUtilize evidence-based treatment options to Utilize evidence-based treatment options to
treat the session topic disease or condition, treat the session topic disease or condition, and/orand/or
Discuss current issues related to the session Discuss current issues related to the session topictopic
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Are these good Are these good learning objectives?learning objectives?
Learning objectives for an annual primary Learning objectives for an annual primary care update activitycare update activity Participants can expect toParticipants can expect to
Learn about current topics in primary careLearn about current topics in primary careFocus is on practical information of use to the Focus is on practical information of use to the
active MDactive MD
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Suggested ImprovementSuggested ImprovementAt the conclusion of this activity, learners At the conclusion of this activity, learners
should be able to:should be able to:Discuss new research in the identification and Discuss new research in the identification and
treatment of fibromyalgia treatment of fibromyalgia Describe three methods of treatment of STDs Describe three methods of treatment of STDs
in adolescentsin adolescentsReview the current recommendations for the Review the current recommendations for the
use of antibiotics in adultsuse of antibiotics in adultsCompare and contrast the differences in Compare and contrast the differences in
treatment for rosacea and urticariatreatment for rosacea and urticaria
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RememberRemember
Learning objectives should inform the learner Learning objectives should inform the learner what he can expect to get out of attending the what he can expect to get out of attending the activity. activity.
Used correctly, strong learning objectives can be Used correctly, strong learning objectives can be an excellent “selling point” for your activityan excellent “selling point” for your activity
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Educational EffectivenessEducational EffectivenessAdult Learning Principles
LESS EFFECTIVE MORE EFFECTIVE
Faculty-centered Learner-centered
Passive participation Active engagement
Knowledge-focused Application-focused
Generalized content Personalized content
One media method Multiple media methods
One intervention Multiple interventions
Sources: AHRQ, Grimshaw et al, and many others
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Educational (PI) EffectivenessEducational (PI) EffectivenessVarious Methodologies
ED / PI METHOD IS IT EFFECTIVE ?Outreach Yes IF … done with audit + feedbackAudit + fdbk Yes IF … low baseline + high intensityReminders Yes IF … right info/right time is neededKOLs Varies by leader + topic
Clin guides Yes IF … physician buy-in + org supportConferences No UNLESS … interactive, need-drivenPrint info Usually NOT effective$ incentives Can be IF … high enough, credible
Sources: Baughner, Bloom, Davis, Freemantle, Jamtvest, Overstreet, Oxman
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Evaluation LevelsEvaluation LevelsEducational Outcome Measurement
Participation (attendance)
Population Health
Satisfaction (learner reactions)
Learning(knowledge, skill, attitude, aptitude)
Performance(change in behavior)
Patient Health
Adapted from: Moore DE, Kirkpatrick, Barr et al
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Evaluation MethodsEvaluation MethodsMeasuring Educational Outcomes
Outcomes Measurement MethodsParticipation - Attendance rostersSatisfaction - Activity evaluation ratingsLearning - Pre-post tests (knowledge, skill, confidence)
- Self, peer, expert assessments
Performance - self-reporting
- chart pulls, practice audits, HEDIS data
Patient Health - Case-specific outcomes (e.g., LOS, QOL, re-admissions, complications, immunizations)
Population Health
- Disease incidence, morbidity/mortality rates
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Choose Evaluation MethodsEvaluation MethodsBased on Learning ObjectivesLearning Objectives
ImmediateImmediate Learning: Learning: Compare pre vs. post interventionCompare pre vs. post intervention Compare case vs. control performanceCompare case vs. control performance
PersistentPersistent Learning: Learning: Use multiple approaches & interventionsUse multiple approaches & interventions
AppliedApplied Learning: Learning: Measure impact on behavior / practiceMeasure impact on behavior / practice
Source: http://ccoe.umdnj.edu/general/outcomes.htm 1/15/07
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Satisfaction SurveysSatisfaction Surveys(NOT RECOMMENDED)
Evaluation of faculty / activity (Evaluation of faculty / activity (NOTNOT learning) learning)ContentContentDeliveryDeliveryPractice RelevancePractice RelevanceHandouts and AVHandouts and AV
““To what extent were you pleased with… ?”To what extent were you pleased with… ?” ““How can we improve in the future ?”How can we improve in the future ?”““Other speakers / topics to suggest ?”Other speakers / topics to suggest ?”
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Self-Assessed Learning SurveysSelf-Assessed Learning Surveys(Better)
To what extent was ___ learning objective met?To what extent was ___ learning objective met?
To what extent are you more To what extent are you more [aware of, prepared to, confident about, proficient at][aware of, prepared to, confident about, proficient at] ___? ___?
To what extent are you To what extent are you [planning to, prepared to, [planning to, prepared to, committed to]committed to] apply this learning in your practice? apply this learning in your practice?
When / how will you measure the impact on your … When / how will you measure the impact on your … [practice or patients][practice or patients]
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Evaluation Evaluation shouldshould be … be …
A basis for continuous improvement:A basis for continuous improvement:UsefulUseful educational outcome data educational outcome dataNewNew needs assessment data needs assessment data InsightsInsights for planning future educational activities for planning future educational activitiesVerificationVerification that content is relevant and unbiased that content is relevant and unbiased
Not just a “necessary requirement”Not just a “necessary requirement”