Club Culture

Club Culture

And how it affects my club

Presented By

Eric Pace

Club CultureHow it affects my club

“Who you are speaks so loudly

I can’t hear what you’re saying”.

Ralph Waldo EmersonAmerican Poet, Lecturer & Essayist 1803-1882


In today’s session:

What is club culture?

How club culture is communicated?

What a winning club culture is?

Club CultureWhat is club culture: some questions Are your members enthusiastic?

Is everybody working as a team and collaborating?

Are there any free riders?

Are you satisfied with your clubs performance?

Is the morale in your club high?

Are members’ needs being met?

Are members’ goals being achieved?

Is your membership turnover rate acceptable?

What is club culture?

Of an organisations members and their behaviours

Tangible signs (artifacts)

normsvalues

assumptions

Use of jokes / language

What is club culture?Club culture can be reflected by

Timing of meetings

Dress code

Manual speeches

Bias

There is no right or wrong cultureBut what people see and experience will

affect their perception of your club

Club CultureHow is it communicated?

Positive Negative

Things we do

Treat others with respect Talking during speeches

Things we say

Using educational titlesJohn Smith CC

Using harsh or critical language when evaluating

Things we don’t do

Not laughing when someone forgets their speech

Not offering encouraging words to the loser of a contest

Things we don’t say

Not commenting on how boring an educational was

Not asking a visitor to join

Club CultureWhat is a winning club culture?

“where everyone in the team is committed to creating a

performance focused environment where every

member has the opportunity to grow and achieve”


ACTIVITY

Q. What are we doing that we should keep doing?

Q. What are we doing that we should stop doing?

Q. What are we not doing that we could do to improve club performance?


Questions

Club CultureSummary

What club culture is & how it is communicated

There is no right or wrong club culture

Club culture determines the things we do or don’t say, do or don’t do

We looked at specific actions that will improve our clubs

People and clubs success are affected by it


What’s the next step?

1.Think about club culture: What’s good. What’s bad. What needs to change

2.Ask your members if they are happy with the clubs performance

3.Conduct a Quality Club Audit or Moments of Truth session at your next exec meeting

4.Focus on developing a winning club

Club Culture

Education

Transcript of Club Culture