Cloudbyz - PMO as a Service · PMO-as-a-Service: Benefits Standardized processes and consistent...
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Cloudbyz PMO-as-a-Service Enable Projects || Ensure Success
Transcript of Cloudbyz - PMO as a Service · PMO-as-a-Service: Benefits Standardized processes and consistent...
CloudbyzPMO-as-a-ServiceEnableProjects||EnsureSuccess
TableofContents
• Background–Projectdeliverychallenges• PMO-as-a-Service
• Overview• Framework• ServiceCatalogue• Benefits/ValuetoCustomers
Background–ProjectDeliveryChallenges
• Geographicallydispersedprojectteams• Co-ordinaKonwithmulKplevendors• Dynamicchangesinscopeandrequirements• ConstantlyincreasingexpectaKonsofshorterdeliveryKmelines
andlowerbudgets• InadequatefocusonchangemanagementforuseradopKon• Inconsistentprojectdeliveryprocesses• LackofacKonableKmelyinsightintoprogram/projectdelivery
performance:• Cost,Schedule,effort,scope,quality,resource,risksandissues
PMO-as-a-Service:Overview
ADVISORYSERVICES
EXECUTIONSERVICES
SHAREDSERVICES
ProjectDeliveryProcessConsul?ng
ProjectDeliveryMaturityAssessment
PMOOpera?ons/ProgramSupportService
PPMTool+PMOProcesssupportsharedservices
PPMToolAdop?onenablement
PMOGovernanceSet-up
PMO-as-a-Service:Framework
Program/Project
Objec?ves
Scope,Budget,EffortandSchedule
Issues,Risks,Dependencies
KnowledgeManagement
SkilledPMOResources
Process&Templates
Tools&Automa?on
Customer
Outcome
Frontend–Customerfacing
BackEnd–ExecuKonfocused
PMOsupportinbackendprocessesenablesProgram/projectleadstofocusonhighvaluefrontendac?vi?esthatarekeyforProgram/projectdeliverysuccess.
Program/Projectdeliveryenablers
PMOServiceCatalogue….# Process
AreaServiceDescrip?on ServiceAc?vi?es
1.0ProjectPorTolioManagement
EnsureporToliomanagershavedata/informaKononoveralldemand,strategicalignmentandresourcecapacitytomakedecisions.
• FacilitatestrategicalignmentbasedprioriKzaKonleveragingPPM• Ensuredatacompleteness&integrityforPorToliodashboard• PorTolioleveldemandandresourcecapacityanalysis• CascadeporToliodirecKons/acKonstoprojectteams
2.0 DemandManagement
Ensureproperfunnelingofprojectdemandandenableforecastandanalysisofdemand.
• Ensurealldemandiscapturedthroughthefunnel• Ensurecompleteness&integrityofprojectdemanddata• Facilitatedemandgovernanceprocessbyprovidingtherequired
analysisanddatapointsforthereviewmeeKngs
3.0 ProjectLifecycleManagement
Define,maintain&governthestandardProjectLifeCycleconsisKngofvariousphases,stagegates,approvallevels,acKviKes,deliverables,Jobaidsandcorrespondingtemplates
• Define/RefineandimproveProcessonanongoingbasis• EnsureKmelinessandadherencetoapprovalprocess• Providetemplates/arKfacts/bestpracKcessupportfor
deliverablesandjob-aids• Facilitatestagegatereviewsandprovide1stlevelreviewofthe
adequacyofdocumentaKonanddataforthesereviews.• EnsurethePMprocessesandmethodologiesarefollowed• Provideprocesscompliance(adherenceandexcepKon)reports.• EnsureprojectsareclosedinPPMalongwithlearnings
PMOServiceCatalogue….
# ProcessArea
ServiceDescrip?on ServiceAc?vi?es
4.0 FinancialManagement
EnsureallprojectacKviKesarecompletedwithindefinedbudgetandensureaccuratereporKngofactualsagainstbudgetbyperiod.
• Ensuredatacompletenessandintegrityoflaborandnon-laborcostdataattask,project,program,porTolioandoverallorganizaKonlevels.
• EnsurebudgetdataandETCdataareupdatedaccordingtoauthorized/approvedchanges.
• Provideanalysisandkeydatapointsonfinancialperformanceforsteeringcommi^eemeeKngs.
• SupportincalculaKnganddocumenKngbenefitsfortheproposedprojectsandhelpintrackingbenefitsasrequireduponprojectcompleKon
5.0 ResourceManagement
EnsureresourcesareefficientlyandeffecKvelyallocatedanduKlized.
• EnsureresourcedataisuptodateinPPMtoolforbothinternalandexternalresources
• AnalyzeandprovideinsightsforproacKvelymanaginggapsinresourcecapacityforaggregateplanning
• AnalyzeresourceallocaKonanduKlizaKondataandprovideinsightforeffecKvemanagementofresourcecapacityonanongoingbasis
• ReviewandtrackresourceKmesheetexcepKonsandfollowuptoensuretheyareclosed.
PMOServiceCatalogue…
# ProcessArea
ServiceDescrip?on ServiceAc?vi?es
6.0 Projectplanning
SupportPMstocreate,maintainandtrackprojectplansinaKmelyandconsistentmanner.
• EnsureplansarecreatedandupdatedinPPMtool• Provideplanningtemplatesfordifferentcategoriesofprojects• AnalyzemilestonesanddependenciesandprovidekeyinsightstoPMs
andPMOheadsfortakingproacKveacKons• EnsurePlanisbaselinedandupdatedforanychange• MilestonestrackingandreporKng• Ensureallcomponentplansadheretoplanningreviewchecklist
7.0 ProjectExecuKon-Risk,Issueanddependencymanagement
SupportPMsandPgMsinmanagingrisksandissuesproacKvely.Ensureproject/programdependenciesareidenKfied,trackedregularlywithanychangeorimpactonoverallprojectcompleKon.
• FacilitateRiskidenKficaKonsessions/reviewsforidenKficaKon,recordingandtrackingofRisk/issues.
• EnsurerisksandissuesareloggedinthePPMtool• AnalyzeandprovideinsightonriskandissuesproacKvely.• SupportPMsintrackingrisksandissuestoclosure• FacilitateandsupportPgMsandPMsinidenKficaKonofdependencies
withenvironments,infrastructureandotherprojects• Ensuredependenciesaretrackedastheprojectprogressesfromone
stagetoanother.
PMOServiceCatalogue…
# ProcessArea
ServiceDescrip?on
ServiceAc?vi?es
8.0 Governance&CommunicaKon
Facilitatevariousgovernanceforumsandprovideanalysisandkeydatapointsinadvancefordecisionmaking.ProvidesupportforKmelycommunicaKontostakeholders
• Facilitatedefining/refiningprojectgovernancestructureandforums• Define/refinereporKngneedsandcommunicaKonmethodswith
frequency.• CascadeinfoandacKonsbetweenlevelsofGovernance• Ensurecompletenessandintegrityofdataforthevariouslevelsof
governanceforums.CaptureacKonitemsandfollowuptoclosure.• EnsureproacKveescalaKonmanagementforprogram/projectsbasedon
analysisandinsightsfromdata• EnsureallstakeholdersarecoveredinprojectcommunicaKon• HelpPMsintermsofcontentanddatapointsforstakeholder
communicaKon.
9.0 ChangeManagement
Ensureallchangerequestsarelogged.Impactassessmentisdoneandreplanningdoneaccordingly.
• Ensurescopebaseliningisdoneforprojects• ChangecontrollogaccessforProjectteam• FacilitateCABmeeKngswithrequiredanalysisandinsights• Facilitateandensurere-baselineofprojectstoagreedandapproved
scopechangerequests.• Ensureagreedchangesarecommunicatedtoallstakeholders.
PMOServiceCatalogue…
# ProcessArea
ServiceDescrip?on
ServiceAc?vi?es
10.0 TransiKonManagement
ToensureapplicaKon/servicesarehandedovertooperaKonsteamasperdefinedplan.
• FacilitatePMsintransiKonplanningintermsofmakingsurethatallthechecklistsanddocumentaKonarecompleted
• ProvideanalysisandkeydatapointsfortheTransiKon/OpshandoverreviewmeeKngs.
11.0 ReporKng&Dashboards
EnsureaccurateandKmelyReportsanddashboardsareinplaceforvariouscommi^ees,forumsandboards
• Define/refineReporKnganddashboardformats/template• Ensurecompleteness,integrityandKmelinessofdatainPPMtoolfor
generaKngreporKnganddashboards• Provideanalysisandinsightsonprojectdeliveryperformancetoenable
proacKvedecisionmakingrightfromPMstoITHead/CIO
12.0 PMCenterofExcellence
HelpestablishandmanageathrivingProgram/Projectmanagementcompetency
• EnableconKnuousimprovementinprojectdeliveryprocesses• MentoringandcollaboraKngonspecializedareaslikeplanning,
esKmaKon,cosKngtechniquesetc.• Providesupportforworkshopsandtrainingsessionsfortheproject
organizaKonandensurelearningfromprojectsarewidelyshared• Createandmaintaintrainingcontent(processguides,userguidesetc)• ProvidePPMtooltrainingtonewusersonanongoingbasis
PMOServiceCatalogue
# ProcessArea
ServiceDescrip?on
ServiceAc?vi?es
13.0 PPMToolsupport
ToprovideongoingrouKnesupportforPPMtoolandensureadopKonandusageofthetool
• Usermanagementonanongoingbasis• AnalyzeandprovideinsightsonPPMtoolusagetoenableimproved
adopKon• ProvidesupportincreaKngandmaintainingmasterdataintermsof
porTolio,resource,budget,applicaKons,projecttemplatesetc.• Updateandmaintainapprovalworkflowsasperchangesinpolicies
PMO-as-a-Service:Benefits
Standardizedprocessesandconsistenttoolusageleadingtosingleversionoftruth
Overallimprovementinprojectdeliveryperformanceandsuccessrates
EffecKveresourcemanagementleadingtocostsavings
ImprovedandproacKverisk&dependencymanagement
Improvedcustomer(businessstakeholder)saKsfacKon
Improvedvisibilityrightfromdemandtoprojectclosure
