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The Diacom name is synonymous in the Hospitality sector as we have a long-established track record working with hotel groups, hotels or individual family run establishments, restaurants and public houses. Diacom provide exceptional service to the hospitality sector through a multitude of service offerings. Diacom source and support everything from the server room to the front desk and bedrooms from a Telecom, IT, IT Security, Audio Visual and Cloud perspective. We tailor specific packages to meet our client’s needs which ensure your site works 24/7 with no disruption in service.

FRONT | HOSPITALITY

DIACOM HOSPITALITY

Hospitality PBXAT Diacom, we understand that hospitality staff are operating in a highly-pressured environment. We make it our mission to ensure that your customers’ experience is not affected by technology failure and downtime. Good communication is at the heart of every successful Hotel, Diacom customers enjoy flexible, scalable, secure communications, optimised to meet the needs of the Hospitality industry.

Guest Wi-FiToday’s business and leisure travellers are more ‘tech savvy’ than ever and expect high-speed Internet access for their smart devices everywhere. According to the Hotel Federation, ‘83% of hotel guests take the time to report a bad Wi-Fi experience, and 36% won’t rebook if they had one.’ Wi-Fi service is paramount in the hotel industry and repeat business can be jeopardised on the basis of poor Wi-fi. Diacom will design, deploy and manage your wireless infrastructure, and provide it as a simple, affordable, fully managed Guest Wi-Fi service.

Our comprehensive Hospitality solution incorporatessThe first stage in joining the Diacom family is to have an onsite evaluation of your current or future set up. An experienced engineer will visit the property to perform an in-depth assessment of your IT, IT Security, Telephony, Network and AV environment providing back a comprehensive report of their findings and recommendations.

Our comprehensive Hospitality solution incorporates:• An integrated communications platform developed in line with Hospitality industry requirements• Open systems that allow Hoteliers to protect their investment in traditional telephony whilst benefitting from new IP devices

and applications• Improved back office communications focused on increasing staff efficiency and raising guest service• Full Audio-Visual solutions that enable Hotels to differentiate and compliment their conference facilities• Networking, AV, IT and IT Security Consultancy and review of requirements and existing infrastructure • Network design and planning.• Wireless Network Surveys and network design.• Detailed wireless coverage survey, including marked CAD• Wireless network hardware and software installation• Compliance with group converged network standards• Definition of a cloud strategy• Hosting and management of a Hotels infrastructure in the cloud• Management of all 3rd Party Vendors• Project Management• Installation, commissioning and Training• Ongoing support and network monitoring 24/7/365

DIACOM CYBERSAFE DIACOM VOICE DIACOM CLOUD21 DIACOM HOSPITALITY DIACOM TOTAL NETWORKING DIACOM AUDIO VISUAL

Please call today on (01) 419 5959 or email sales@diacom.ie to arrange your complimentary assessment

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