Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions...

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Cloud Telephony & Contact Center for AWS SI

Transcript of Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions...

Page 1: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

Cloud Telephony & Contact Center

for AWS

SI

Page 2: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

THE TRENDS

Page 3: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

Businesses are experiencing increased TCO and scaling limitations on legacy Telephony systems

IT Managers are pressured to ensure quality of telephony service for distributed environments, mobile workforce, and remote call agents

Customers aim to consolidate their IT infrastructure with one IaaS provider

Page 4: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

By 2020, 50% of SMBs and 25% of Large Enterprises will migrate their telephony to the cloud (Gartner)

Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud

Security and latency are still main concerns for cloud migration

Page 5: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

OUR SOLUTION

Page 6: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

An Entire Business Telephony Solution Delivered On A Cloud

Business Telephony Voice Mail

Call Recording Audio/Video Conferencing

Contact Center Unified Messaging

Mobility & Presence

ALL-IN-ONE ON AWS

Dispatch Console

SBC SIP Trunk Termination

Page 7: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

Full Cloud Based Hosted Structure

Page 8: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

Hybrid Structure

Page 9: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

Scalability – Aeonix scales from 10 – 25,000 endpoints.

It is a single software solution making it perfect for the cloud. Add users, sites, or apps. with a change of license.

Open Architecture - Aeonix is a pure SIP platform, and

supports standard protocols such including CSTA, and web services. Enables BYOD

High Availability and Fault Tolerance – Aeonix is the

technology leader in high availability, fault tolerance and resiliency. Its cluster design provides real active/active.

Simplicity – Aeonix’ software design and management

tools make it easy to install, maintain, and upgrade.

AEONIX Reduces TCO

Page 10: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

YOUR BENEFITS

Page 11: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

1. New Revenue stream – Extend each of your migration projects to include enterprise communications

2. Differentiate – Be one of few SI’s to offer telephony migration to AWS

3. Buy only what you need – Offer your customers the functionality they need, when they need it

4. Increase customer satisfaction and retention

5. Benefits of the Tadiran Partner Program

Page 12: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

TAKE ME TO THE CLOUD MAKE ROOM FOR THIS

INCREASE USAGE REDUCE COSTS

CLOUD TELEPHONY

Page 13: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

ABOUT US

Page 14: Cloud Telephony & Contact Center for AWS · the cloud (Gartner) Current cloud telephony solutions do not offer any cloud portability and flexibility. No BYO-Cloud Security and latency

Founded in 1963

Part of Shlomo Group ($1 Bill Turnover)

2015 UC PRODUCT OF THE YEAR AWARD WINNER

The company's global presence is well established, with over 200 Business Partners and

affiliates around the world. Over 20,000,000 IP PBX ports and upwards of 120,000

businesses and organizations in various vertical markets benefit from Tadiran’s quality

solutions and services.

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