Changing IT Landscape & The Evolving Role of IT

Stefan Haase

Product Director, Data Cloud Services

THE CLOUD CIRCLE

The role of IT in the year 2000

• IT Director is the GP of the business

– Network (LAN / WAN) & security

– Servers & storage

– Operating systems and applications

– Desktops & end point protection

– Independent systems

The role of IT in the year 2011

• IT Director is moving towards specialism

– Supported by specialist cloud services

– Specialise in end users and applications

• Access from anywhere• Home working• Application availability• Integration of systems and applications• Business continuity & DR planning

The role of IT in the year 2020

• IT Director has board level responsibility by default

– Managing cloud suppliers

– Reducing operating costs

– Increasing ROI

– Delivering revenue

– Business visionary

What is driving the change?

• Business agility

• Fast changing environments

• Cost reduction

• Opex models

Relationship of IT and the Business

• IT as an enabler

• Integrated with business objectives

• Move from cost centre to revenue generation

So how do we get there?

Making the transition

• Review business drivers

• Translating drivers into IT opportunities

• Cloud Readiness Assessment

• Develop strategic IT business case

• Cloud delivery model

So instead of needing a data centre at HQ …

... your services are delivered from inside the network

Computer Room

Network

Servers

Storage

Operating Systems

Applications

Application Data

Cloud Computing providers deliver the complete application infrastructure including managing the application data

Cloud Computing by default

Addressing data security and protection

• Despite a lack of major data breaches, why are IT still unwilling to hold corporate data on the Cloud? – Compliance requirements– Data security– Shared environments

• What is going to have to change to make this happen?– Cost reduction– Increased adoption

Changing skill sets

• What are the new skills that will be required? – shift from ‘managing the servers’ to

‘managing the users’– business relationship management,

business analyst– demand management – solutions integration– managing outsourced partners

– Need for key staff training & recruitment

IT Delivering Value

• How can IT move up the value chain?

– Hide complexity and deliver simplicity

– Drive business innovation

– Drive flexibility

– Enhance end user experience

– Reduce costs

Summary

• The role of IT is changing• IT parameters are changing• Relationship to the business is changing• Making the transition• Cloud as an enabler• Overcoming objections• Changing skill set• Delivering value

THANK YOU

Stefan Haase

Product Director, Data Cloud Services