Close Brothers Asset Management · Benefits of our model Integrated proposition meeting clients’...
Transcript of Close Brothers Asset Management · Benefits of our model Integrated proposition meeting clients’...
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4 December 2018
Close Brothers Asset
Management
Investor seminar
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2Modern Merchant Banking
Certain statements included or incorporated by reference within this presentation may constitute “forward-looking statements” in
respect of the group’s operations, performance, prospects and/or financial condition.
By their nature, forward-looking statements involve a number of risks, uncertainties and assumptions and actual results or events
may differ materially from those expressed or implied by those statements. Accordingly, no assurance can be given that any
particular expectation will be met and reliance should not be placed on any forward-looking statement. Additionally, forward-looking
statements regarding past trends or activities should not be taken as a representation that such trends or activities will continue in
the future. No responsibility or obligation is accepted to update or revise any forward-looking statement resulting from new
information, future events or otherwise. Nothing in this presentation should be construed as a profit forecast.
This presentation does not constitute or form part of any offer or invitation to sell, or any solicitation of any offer to purchase any
shares or other securities in the company, nor shall it or any part of it or the fact of its distribution form the basis of, or be relied on in
connection with, any contract or commitment or investment decisions relating thereto, nor does it constitute a recommendation
regarding the shares and other securities of the company. Past performance cannot be relied upon as a guide to future performance
and persons needing advice should consult an independent financial adviser.
Statements in this presentation reflect the knowledge and information available at the time of its preparation.
Liability arising from anything in this presentation shall be governed by English Law. Nothing in this presentation shall exclude any
liability under applicable laws that cannot be excluded in accordance with such laws.
Disclaimer
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3Modern Merchant Banking
Agenda
1. Introduction Preben Prebensen, Group Chief Executive
2. Business model and strategy Martin Andrew, Chief Executive Officer Asset Management
3. Advice and financial planning Andy Cumming, Head of Advice
4. Investment proposition Nancy Curtin, Chief Investment Officer and Head of Investments
5. Conclusion Martin Andrew, Chief Executive Officer Asset Management
6. Q&A
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IntroductionPreben Prebensen
Group Chief Executive
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5Modern Merchant Banking
Asset Management within the Close Brothers group
Introduction
Relationships Expertise Service Discipline
Asset Management Banking Winterflood
• Excellent strategic fit with Close Brothers
brand and culture
• Valuable component with growing
contribution to AOP
• Attractive growth potential over longer term
FY18 performance:
• 33% AOP growth
• 14% of group operating
income
• 8% of group AOP
Characteristics of the Close Brothers model
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Business overview and strategyMartin Andrew
Asset Management Chief Executive Officer
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7Modern Merchant Banking
Building a new model UK wealth management business
Realising our vision for Asset Management
Long-term growth opportunity
Evolving marketplace
Appetite for advice
Differentiated and client centric
Fee compression
New technology
AdviceInvestment
management
Platform
technology
New model
Private
Client
business
Regulation
2011 premises 2011 vision
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8Modern Merchant Banking
Top 20 UK wealth manager
9 offices
£12bn* client
assets
65
investment professionals
100+ advisers
Close Brothers Asset Management today
Affluent clients HNW clients
15,000+ families 2,500+ families
£200k - £1m £1m - £20m+
Professionals, business owners, retirees, trustees…
Investable
assets
Clients
Financial
adviser
Investment
manager
Dedicated personal service with highly qualified
and experienced professionals…
… leads to deep and longstanding relationships
Target
market
*£12.2bn at 31 July 2018; £11.9bn at 31 Oct 2018
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9Modern Merchant Banking
UK wealth management
Where Close Brothers fits in the market place
Self directedPrivate banksWealth
managers
Financial
advisers and
networks
Vertically
integrated firms
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10Modern Merchant Banking
Vertically integrated and multi-channel
Close Brothers’ distinctive business model
Direct clients Intermediated clientsClient
channel
Vertical
integration
Dual channel
• Maximises growth
potential
• Diversification
• Third party
endorsement of
investment
management
Vertical integration
• “Sticky” client
relationships
• Higher revenue
margin
• Less risk of
disintermediation
Relationship
approach
Close Brothers advisers and
portfolio managers
Third party IFAs and
intermediaries
Platform
Multi-channel distribution model
Platform
Advice
only
Investment
onlyInvestment Management
Advice and
Investment
Management
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11Modern Merchant Banking
Client benefits and distribution of revenue and TCA
Business model
Direct clientsIntermediated
(IFA) clients
Net inflows** 67% 33%
£9bn £3bnTotal client assets
Advised
£6bn
IM only
£3bnClient asset mix IM only
£3bn
Revenue marginAdvice + IM
c.130 bps*IM only
c.70 bps
One stop shop
Choice and flexibility
Adaptable to client needs
Value
Benefits to clients Benefits to Close Brothers
*Revenue margin for clients benefitting from our integrated and advised
only services
**Average net inflow split over last 3 years
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12Modern Merchant Banking
6.2
10.4 12.2
3.6
1.7 (1.1) 1.8
0
2
4
6
8
10
12
14
31 July2013 AuM
Net Inflows Markets Disposals 31 July2018 AuM
AdvisedOnly
31 July2018 TCA
£ b
illi
on
sGrowth in managed assets
Financial performance
Growth in managed assets … + Advised only assets = TCA
Growth in managed assets (FY14 to FY18)
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13Modern Merchant Banking
Strong net inflows and steady increase in operating margin
Key performance indicators
Net Inflow % of opening
managed assets
10%
6%
9%
10%
6%
9%
12%
0%
3%
6%
9%
12%
15%
FY14 FY15 FY16 FY17 FY18
12%
19%
16%17%
20%
0%
5%
10%
15%
20%
25%
FY14 FY15 FY16 FY17 FY18
Operating Margin**
*
*Includes a 4% non-recurring contribution from our former private equity
business disposed in 2008
** Adjusted operating profit divided by adjusted operating income
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14Modern Merchant Banking
Top line revenue growth
Profit drivers
Existing clients
New clients
Organic
Hybrid
Inorganic
Retention
Share of wallet
Referrals
Multi-channel
Hiring
Acquisitions
97% overall service
satisfaction from HNW clients
94% overall client service
satisfaction in advice
NPS of +61 for our HNW
Bespoke business
Over 500 financial
education seminars per
annum
Via relationships with 150 corporates
7 IFA acquisitions in the
last 8 years
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15Modern Merchant Banking
Improving operating leverage and efficiency
Digital portal,
custody and IM
Client relationship management
Profit drivers
Front office
Client segmentation
Adviser and PM productivity
Technology
Completed End 2019
Significant cost reduction for
the business
Significantly enhanced client
experience
Improved digital functionality and faster processing times for clients
Improved efficiency through
reduced data entry and greater
automation
Operational efficiency through investment in technology
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Advice and financial planningAndy Cumming
Head of Advice
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17Modern Merchant Banking
People need, and are willing to pay for, good financial advice
Benefits of our model
Integrated proposition meeting clients’ needs
Fund required income in retirement
Invest to achieve the best returns
Ensure protection for unforeseen events
Maximise tax opportunities
Provide inheritance for the next generation
Clients need a wealth management planClient wealth management plan
Va
lue
in
wh
at
we
do
re
co
gn
ise
d
by c
lie
nts
an
d a
dvis
ers
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18Modern Merchant Banking
Distinctive service
Breadth of advice proposition
Broad range of
advice offering
includes…
Financial planning
Investment planning
Pension planning
Estate and tax planning
Protection
Distinctive Close Brothers service…Breadth and quality
of capabilities
Personal client
service
Mortgage advice
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19Modern Merchant Banking
Breadth of service proposition
Face to face Telephone
Delivery
method
Online
Type
Full service
Ad hoc
Full service
Ad hoc
N/AClient
choice in
advice
Client centric proposition designed to maximise growth
Investment
approach
- CBAM
- 3rd party
- CBAM
- 3rd party
- CBAM
- 3rd party
Integrated propositions
Distinctive Close Brothers service …Single point of
contact
Personal client
service
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20Modern Merchant Banking
Priorities
Providing personal service and long term client relationships
- Client segmentation
- Adviser segmentation
- Adviser retention and client insight
1
Growing adviser numbers
- Hiring
- Academy
- Small acquisitions
2
Increasing adviser productivity
- Segmentation
- Technology and automation
- Optimising support
3
Strategy for financial advice
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Investment managementNancy Curtin
Chief Investment Officer and Head of Investments
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22Modern Merchant Banking
Multi asset class investment approach leads to real returns
Long-term wealth
creation
Optimised risk adjusted
returns
Total investment
solution
Appeal to wide
spectrum of clients and
advisers
Reduces exposure to
single asset class and
sector
Less volatility in flows Multi asset
Global
Risk graded
Research
Diversified investment management proposition
Benefits to Close BrothersBenefits to client
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23Modern Merchant Banking
Diversified investment management proposition
Vehicle
Style
Risk level
Strategic asset allocation
Institutional discipline & simplicity here . . . allows for . . . Flexibility & choice here
Client choice
Equities
Fixed
income
Alternatives
Funds
ETFs
Research
Investment engine
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24Modern Merchant Banking
65 investment professionals
Investment Management range and capabilities
Funds
Direct Managed Passive
Bespoke
Supported by
Research team
Risk and performance team
31
Investment Managers
£4.1bn £4.0bn
Vehicle
Style
Risk graded portfolios
Managed Assets*
*The £10.4bn managed assets at 31 July 2018 also includes other revenue streams such as the Close
Inheritance Tax Service, other discretionary portfolio services and sub-advisory relationships
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25Modern Merchant Banking
Strong long-term performance for clients
Investment performance – absolute
Close Brothers absolute investment performance – annualised returns (%)
Co
ns
erv
ati
ve
Ba
lan
ce
dG
row
th
1 year 3 years 5 years
Note: Data as at 30/09/2018
0
5
10
15
Direct Managed Passive Bespoke
0
5
10
15
Direct Managed Passive Bespoke
0
5
10
15
Direct Managed Passive Bespoke
0
5
10
15
Direct Managed Passive Bespoke
0
5
10
15
Direct Managed Passive Bespoke
0
5
10
15
Direct Managed Passive Bespoke
0
5
10
15
Direct Managed Passive Bespoke0
5
10
15
Direct Managed Passive Bespoke
0
5
10
15
Direct Managed Passive Bespoke
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26Modern Merchant Banking
Strong performance record vs competition
Investment performance – relative
Close Brothers annualised investment performance relative to peer group (%)
Co
ns
erv
ati
ve
Ba
lan
ce
dG
row
th
1 year 3 years 5 years
Source: CBAM direct, managed and passive annualised fund performance relative to IA and
bespoke relative to ARC benchmark as at 30/09/18
-1
0
1
2
3
4
5
Direct Managed Passive Bespoke -2
-1
0
1
2
3
4
5
Direct Managed Passive Bespoke 0
1
2
3
4
5
Direct Managed Passive Bespoke
0
1
2
3
4
5
Direct Managed Passive Bespoke -1
0
1
2
3
4
5
Direct Managed Passive Bespoke0
1
2
3
4
5
Direct Managed Passive Bespoke
0
1
2
3
4
5
Direct Managed Passive Bespoke -1
0
1
2
3
4
5
Direct Managed Passive Bespoke0
1
2
3
4
5
Direct Managed Passive Bespoke
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27Modern Merchant Banking
Differentiated investment management proposition
Summary
Choice via a range of propositions
- Range of propositions across risk level, style and vehicle
- Optimised strategic asset allocation framework
- Appeals to widest possible arena of clients and advisers
1
Institutional quality and discipline
- Research – in house plus 3rd party
- Proprietary Risk Management System
- Collegiate process with private-client mindset
- Strong long-term performance across our propositions
2
Ongoing investment
- Investment manager talent
- Technology
- New propositions
3
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Key takeaways and future outlookMartin Andrew
Asset Management Chief Executive Officer
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29Modern Merchant Banking
A well positioned business with significant long-term opportunity
Outlook for Close Brothers Asset Management
• Integrated model presents economic
advantages and strategic flexibility
• Client centric proposition offers flexibility
and choice
• Strong relationships provide clear value
• Robust and scalable technology platform
with digital portal optionality
• A need for high quality advice that clients
are willing to pay for
• Strong brand that resonates with clients,
advisers and investment managers
Long-term growth opportunity
Evolving marketplace
Appetite for advice
Differentiated and client centric
Fee compression
New technology
Regulation
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Q&A
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Appendices
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32Modern Merchant Banking
Biographies
Martin joined Close Brothers in 2005
and has been CEO of the Asset
Management division since 2008.
Previously he was with Merrill Lynch
Investment Managers (MLIM) where he
worked in a range of roles in the US and
the UK, including strategy, distribution
and marketing culminating in leading
MLIM’s European private client
business.
Before MLIM Martin worked for
McKinsey & Co in London. He has a
First Class degree in Economics from
Leicester University and an MBA from
Harvard Business School.
Martin Andrew
Chief Executive Officer
Andy has held the position of Head of
Advice since July 2014.
Andy joined Close Brothers Asset
Management in 2011 when Scott
Moncrieff were acquired by Close
Brothers and he initially held the position
of Head of Advice in Scotland.
Andy was Managing Director of Scott
Moncrieff for 12 years prior to its
acquisition and he has over 30 years’
experience within the financial service
industry, incorporating Financial
Planning, Investment Advice and
Business Development.
Andy Cumming
Head of Advice
Appointed in 2010, Nancy oversees a
successful, award winning team of 55
investment professionals with a highly
disciplined investment process.
Nancy has over 20 years’ experience
including Managing Partner, Fortune,
where she ran an alternatives
investment business, Schroders where
she was Head of Global Investments for
its $20bn Global Mutual Fund
businesses and Barings where she was
Head of Emerging Markets and served
in a range of global asset allocation
roles.
Nancy holds a bachelor’s degree in
political science, summa cum laude,
from Princeton University and an MBA
from Harvard Business School.
Nancy Curtin
Chief Investment Officer and
Head of Investments
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LENDING │ DEPOSITS │ WEALTH MANAGEMENT │ SECURITIES
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Close Brothers Group plc
10 Crown Place
London EC2A 4FT
www.closebrothers.com