CLIPS April 2007

20
LETTER FROM THE PRESIDENT // 01 DESIGNER FORUM // 02 DESIGN // 04 TRENDS // 06 CULTURE // 08 FASHION // 09 10 // BUILDINGS 11 // OFFICE MANAGEMENT 12 // FURNITURE 14 // HEALTH 15 // SOHO 16 // TECHNOLOGY 17 // CASE STUDY VOLUME 18 APRIL 2007

description

CLIPS is a service provided by Target Commercial Interiors to help keep you informed of industry-relevant trends, issues and ideas. We survey the literature, summarize key articles and present them in a digest format for your convenience.

Transcript of CLIPS April 2007

Page 1: CLIPS April 2007

LETTER FROM THE PRESIDENT // 01DESIGNER FORUM // 02

DESIGN // 04TRENDS // 06CULTURE // 08FASHION // 09

10 // BUILDINGS11 // OFFICE MANAGEMENT12 // FURNITURE14 // HEALTH15 // SOHO16 // TECHNOLOGY17 // CASE STUDY

VOLU

ME18

APRIL

2007

Target gives back over $2 million a week to education, the arts and social services.

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1

Corporate Headquarters81 S. 9th St. Suite 350Minneapolis, MN 55402Ph 612-343-0868Fx 612-332-5733Toll Free 888-333-4664

TCI-1 (Retail Store)2470 West 79th StreetBloomington, MN 55431Ph 952-885-7600

Sales Office / Showroom1365 North Road, Suite CGreen Bay, WI 54313Ph 920-884-0265

Sales Office / Showroom1020 John Nolen DriveMadison, WI 53713Ph 608-257-0521

Sales Office / Showroom2804 Rib Mountain Drive, Suite EWausau, WI 54401Ph 715-849-3131

Sales Office / Showroom801 North Perryville RoadRockford, IL 61107Ph 815-398-3300

targetcommercialinteriors.com

© 2007 Target Commercial Interiors

CLIPS is a service provided by Target CommercialInteriors to help keep you informed of industry-relevant trends, issues and ideas. We survey theliterature, summarize key articles and present them ina digest format for your convenience. Full text articlesare available by contacting [email protected].

envision innovate inspiresustain discover source create

implement dream adapt

International expansion, the competitive marketplace and increasingly discerning customers allmotivate us at Target to continuously upgrade our ability to serve our clients by deliveringexceptional value. Recently we have realized that our basic contribution to the dynamic worldof office interiors depends entirely on our ability to:

Innovate – introduce new ideas, services and creative ways to increase value andproductivity to our clients’ workspaces;

Source – relentlessly search for new products and technologies that will establish ourcustomers as leaders in their businesses; and

Implement – continuously strive for flawless execution in the fulfillment of workplaceplans and strategies.

The degree to which we succeed in these important areas allows us to extend the depth and scopeof our service to our ever-growing roster of small, medium and large scale business partners.

This edition of CLIPS welcomes Tim Carl, a key professional from HGA – one of the most respectedfirms in our industry - to our Designer Forum. His reminder of the importance of careful commu-nication is relevant to all of us.

Remember as always, if you would like any of the articles in full text form, please [email protected].

Sincerely,

Joe Perdew, President

From the President

CLIPS is printed on paper that contains 10% post-consumer recycled content.

Page 3: CLIPS April 2007

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1

Corporate Headquarters81 S. 9th St. Suite 350Minneapolis, MN 55402Ph 612-343-0868Fx 612-332-5733Toll Free 888-333-4664

TCI-1 (Retail Store)2470 West 79th StreetBloomington, MN 55431Ph 952-885-7600

Sales Office / Showroom1365 North Road, Suite CGreen Bay, WI 54313Ph 920-884-0265

Sales Office / Showroom1020 John Nolen DriveMadison, WI 53713Ph 608-257-0521

Sales Office / Showroom2804 Rib Mountain Drive, Suite EWausau, WI 54401Ph 715-849-3131

Sales Office / Showroom801 North Perryville RoadRockford, IL 61107Ph 815-398-3300

targetcommercialinteriors.com

© 2007 Target Commercial Interiors

CLIPS is a service provided by Target CommercialInteriors to help keep you informed of industry-relevant trends, issues and ideas. We survey theliterature, summarize key articles and present them ina digest format for your convenience. Full text articlesare available by contacting [email protected].

envision innovate inspiresustain discover source create

implement dream adapt

International expansion, the competitive marketplace and increasingly discerning customers allmotivate us at Target to continuously upgrade our ability to serve our clients by deliveringexceptional value. Recently we have realized that our basic contribution to the dynamic worldof office interiors depends entirely on our ability to:

Innovate – introduce new ideas, services and creative ways to increase value andproductivity to our clients’ workspaces;

Source – relentlessly search for new products and technologies that will establish ourcustomers as leaders in their businesses; and

Implement – continuously strive for flawless execution in the fulfillment of workplaceplans and strategies.

The degree to which we succeed in these important areas allows us to extend the depth and scopeof our service to our ever-growing roster of small, medium and large scale business partners.

This edition of CLIPS welcomes Tim Carl, a key professional from HGA – one of the most respectedfirms in our industry - to our Designer Forum. His reminder of the importance of careful commu-nication is relevant to all of us.

Remember as always, if you would like any of the articles in full text form, please [email protected].

Sincerely,

Joe Perdew, President

From the President

CLIPS is printed on paper that contains 10% post-consumer recycled content.

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DESIGNER

FORUM

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The Benedicta Art Center Expansion, College of Saint Benedict - St. Joseph, Minnesota

General Mills World Headquarters Expansion - Golden Valley, Minnesota

E. Tim Carl, AIA, LEED APThe Fine Art of Listening

E. Tim Carl, AIA, LEED APVice President, Hammel Green and Abrahamson

Since joining Hammel Green and Abrahamson in 1998, Tim Carl has built a reputationfor simple, authentic designs on a diverse range of project types. Tim believes in thepower of the architectural idea, often exhibited in his early sketches, and his buildingsare rooted in a deep understanding of both the contexts and communities he serves.His highly collaborative style thrives in the multi-disciplined environment of HGA.

Prior to joining HGA, he was at the Minneapolis office of Ellerbe Becket where he led anumber of high profile projects abroad – planning large mixed-use and transportationprojects while navigating the complex working relationships overseas.

Tim’s work has received industry recognition as well as numerous state and nationalawards. In 1993 he was named by Progressive Architecture magazine as one of thecountry’s top emerging young architects. Since 1999 his work has been honored withseven AIA Minnesota Honor Awards. In 2004 his work for General Mills was one ofeleven international finalists in the Architectural Record/Business Week Awards. Hiswork has been published in Architectural Record, Contract, Dwell and the MinneapolisStar Tribune. This past year his design for artist live/work space received the AIANational Housing Committee Design Award.

Tim graduated cum laude from the University of Notre Dame in 1986 and spent histhird year studying in Rome, Italy. He has lectured and is a frequent Visiting Critic atthe University of Minnesota. Tim has served on numerous design juries for organiza-tions including the Minnesota, Alaska and South Dakota AIA chapters. He has been thechair of the AIA Minnesota Committee on Design and Awards since 2003. In 2007 Timwill be the Chair of the AIA National Committee on Design Fall Conference. His mostrecent lecture was on sensitive additions to modern architecture at the Weisman ArtMuseum in Minneapolis.

designer forum

It is important to respect, care about, and listen attentively to theinhabitants of the places we, as architects and builders, help to make.The best buildings emerge not from the application of an abstract stylebut from the close engagement of the complex and delightful ways inwhich buildings can shape our lives. Memorable form, orientation,light, materials and program can all be orchestrated to help us enjoyour cities more, encourage us to go to the theater or the library, to dobetter work.

The increasingly challenging requirements of building delivery shouldnot constrain the design potential of a project. The application of expe-rience and skill in a genuinely collaborative process can effectivelyincorporate goals of design, budget and schedule. Architecture is asocial process, the success of which relies on good communicationbetween all the collaborators – client, user, community, builder andarchitect. Consistently, strong relationships between collaboratorsfoster solutions that are responsive, creative and more personal.I lead a studio of diversely talented people who share this philosophy.Our team’s hallmark is approachability and accessibility. We listen to

our clients, while engaging with a project to uncover its every detailand nuance. By understanding the original intentions of General Millsmid-century campus and its impact on their culture, we helped themcreate a more interactive and productive place to work, while promotingpride in the company. In a similar way, we were inspired by the historicalcontext of Maryland neighborhoods and the patchwork patterns of folkart quilts in the creation of affordable housing for artists outside ofWashington D.C.

Our projects traverse the varied landscape in which we live and workfrom the enhancement of a landmark modernist corporate campus, toa sensitive addition to a revered college performing arts center. Thiscross-pollination of experience and talent helps us approach eachproject with a fresh outlook. It is important to maintain an environ-ment in which the best ideas can come forward to be scrutinized,developed and made better through an inclusive collaboration. Thegoal is to create buildings that are more sustainable and moresuccessful by being embraced – accepted and cared for - by thepeople using them.

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DESIGNER

FORUM

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The Benedicta Art Center Expansion, College of Saint Benedict - St. Joseph, Minnesota

General Mills World Headquarters Expansion - Golden Valley, Minnesota

E. Tim Carl, AIA, LEED APThe Fine Art of Listening

E. Tim Carl, AIA, LEED APVice President, Hammel Green and Abrahamson

Since joining Hammel Green and Abrahamson in 1998, Tim Carl has built a reputationfor simple, authentic designs on a diverse range of project types. Tim believes in thepower of the architectural idea, often exhibited in his early sketches, and his buildingsare rooted in a deep understanding of both the contexts and communities he serves.His highly collaborative style thrives in the multi-disciplined environment of HGA.

Prior to joining HGA, he was at the Minneapolis office of Ellerbe Becket where he led anumber of high profile projects abroad – planning large mixed-use and transportationprojects while navigating the complex working relationships overseas.

Tim’s work has received industry recognition as well as numerous state and nationalawards. In 1993 he was named by Progressive Architecture magazine as one of thecountry’s top emerging young architects. Since 1999 his work has been honored withseven AIA Minnesota Honor Awards. In 2004 his work for General Mills was one ofeleven international finalists in the Architectural Record/Business Week Awards. Hiswork has been published in Architectural Record, Contract, Dwell and the MinneapolisStar Tribune. This past year his design for artist live/work space received the AIANational Housing Committee Design Award.

Tim graduated cum laude from the University of Notre Dame in 1986 and spent histhird year studying in Rome, Italy. He has lectured and is a frequent Visiting Critic atthe University of Minnesota. Tim has served on numerous design juries for organiza-tions including the Minnesota, Alaska and South Dakota AIA chapters. He has been thechair of the AIA Minnesota Committee on Design and Awards since 2003. In 2007 Timwill be the Chair of the AIA National Committee on Design Fall Conference. His mostrecent lecture was on sensitive additions to modern architecture at the Weisman ArtMuseum in Minneapolis.

designer forum

It is important to respect, care about, and listen attentively to theinhabitants of the places we, as architects and builders, help to make.The best buildings emerge not from the application of an abstract stylebut from the close engagement of the complex and delightful ways inwhich buildings can shape our lives. Memorable form, orientation,light, materials and program can all be orchestrated to help us enjoyour cities more, encourage us to go to the theater or the library, to dobetter work.

The increasingly challenging requirements of building delivery shouldnot constrain the design potential of a project. The application of expe-rience and skill in a genuinely collaborative process can effectivelyincorporate goals of design, budget and schedule. Architecture is asocial process, the success of which relies on good communicationbetween all the collaborators – client, user, community, builder andarchitect. Consistently, strong relationships between collaboratorsfoster solutions that are responsive, creative and more personal.I lead a studio of diversely talented people who share this philosophy.Our team’s hallmark is approachability and accessibility. We listen to

our clients, while engaging with a project to uncover its every detailand nuance. By understanding the original intentions of General Millsmid-century campus and its impact on their culture, we helped themcreate a more interactive and productive place to work, while promotingpride in the company. In a similar way, we were inspired by the historicalcontext of Maryland neighborhoods and the patchwork patterns of folkart quilts in the creation of affordable housing for artists outside ofWashington D.C.

Our projects traverse the varied landscape in which we live and workfrom the enhancement of a landmark modernist corporate campus, toa sensitive addition to a revered college performing arts center. Thiscross-pollination of experience and talent helps us approach eachproject with a fresh outlook. It is important to maintain an environ-ment in which the best ideas can come forward to be scrutinized,developed and made better through an inclusive collaboration. Thegoal is to create buildings that are more sustainable and moresuccessful by being embraced – accepted and cared for - by thepeople using them.

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Summary:Matching a company’s skills and attitude to the tasks required of it is crucial to success. This article notes,however, that companies perceive themselves differently than they actually are fully 80% of the time.

This is a lesson learned the hard way by office furniture maker Haworth, Inc. When it began, Haworth fittedthe profile of a “clan” organizational structure, as defined by the University of Michigan model. They wereopen and friendly, internally-focused and driven by group cohesion. Over time, however, the company evolvedinto a “hierarchy” organizational culture with management control and a focus on security and efficiency.Their objective – a “market” culture within an aggressive, results-oriented company – failed to fit with theculture they had actually created. Objectives were being missed and the company seemed becalmed.

This article explores how Haworth is currently using workspace solutions to influence a cultural change. Inparticular, their collaboration with the University of Wisconsin not only helped them to adjust their cultureand direction but has resulted in a “Ideation Lab” which helps to create customized office designs with amix of public and private spaces that fit a chosen culture.

CLIPS

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Daniel Schoonmaker

Grand Rapids Business Journal; August 14, 2006 v24 i33 pB3

Companies Use DesignTo Create Specific Cultures

Summary:This article alerts readers to a makeover currently underwayaround the office cubicle. The author looks to a number ofexperts in office design to help create a picture of what designchanges are coming. Among the more interesting predictions:• Larger companies putting the manager’s office in themiddle of the office, with workstations surrounding it(and getting the window views)

• Higher ceilings and suspended lights will take the glareout of computer screens

• “Softer issues” will gain in importance as daycare andcafeterias become more prevalent and wireless notebooklounge areas are increasingly used to generate conversationand ideas within companies.

Cubicle Farm Reform

Dave Gussow

St. Petersburg Times; September 12, 2006, pD14

CLIPS

DESIGN

design

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Summary:Matching a company’s skills and attitude to the tasks required of it is crucial to success. This article notes,however, that companies perceive themselves differently than they actually are fully 80% of the time.

This is a lesson learned the hard way by office furniture maker Haworth, Inc. When it began, Haworth fittedthe profile of a “clan” organizational structure, as defined by the University of Michigan model. They wereopen and friendly, internally-focused and driven by group cohesion. Over time, however, the company evolvedinto a “hierarchy” organizational culture with management control and a focus on security and efficiency.Their objective – a “market” culture within an aggressive, results-oriented company – failed to fit with theculture they had actually created. Objectives were being missed and the company seemed becalmed.

This article explores how Haworth is currently using workspace solutions to influence a cultural change. Inparticular, their collaboration with the University of Wisconsin not only helped them to adjust their cultureand direction but has resulted in a “Ideation Lab” which helps to create customized office designs with amix of public and private spaces that fit a chosen culture.

CLIPS

5

Daniel Schoonmaker

Grand Rapids Business Journal; August 14, 2006 v24 i33 pB3

Companies Use DesignTo Create Specific Cultures

Summary:This article alerts readers to a makeover currently underwayaround the office cubicle. The author looks to a number ofexperts in office design to help create a picture of what designchanges are coming. Among the more interesting predictions:• Larger companies putting the manager’s office in themiddle of the office, with workstations surrounding it(and getting the window views)

• Higher ceilings and suspended lights will take the glareout of computer screens

• “Softer issues” will gain in importance as daycare andcafeterias become more prevalent and wireless notebooklounge areas are increasingly used to generate conversationand ideas within companies.

Cubicle Farm Reform

Dave Gussow

St. Petersburg Times; September 12, 2006, pD14

CLIPS

DESIGN

design

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TRENDS

trends

Summary:This article warns that Wi-Fi shops and other “defacto offices” will be far morecrowded in 2007 as people start setting some boundaries between their hecticcareers and their personal lives. “It’s a way of getting out of the home offices. Weneed to walk out of the front door to go to work.” Trying to slow down and separatehome and work is looming as one of the big trends of the year. Exacerbating thissituation is another trend spotted by this author – the number of telecommuterswill rise in 2007 because people want to avoid “supercommutes” in an era of highgas prices and environmental concerns. The authors advice? Arrive early to securea good spot!

Joyce Gannon

Pittsburgh Post Gazette; January 1, 2007, pA7

Taking A Meeting With Cream And Sugar. Coffee Shop ‘Offices’And Telecommuting Is On The Rise, Trend Spotters Predict

Grand Rapids Business Journal; August 14, 2006, v24 i33 p81

Designing The Office Of The Future

Summary:This article notes that the generation entering the workforce today istechnology-based, networked, mobile and “highly interactive,” with valuesthat make it difficult for them to adjust to a traditional hierarchicalbusiness structure. The author insists, however, that this culture willinvade the office and greatly impact office design. Design constructs likeacoustical privacy will give way to the adaptive interaction favored by thisgeneration; office furniture has already begun to adapt:• Large work surfaces are no longer needed since the big-boxcomputers have given way to small, mobile laptops

• Many offices are empty for long periods as Wi-Fi and VoIP enhancethe mobility of the workforce

• An increase in the percentage of single adults in the workplacecauses many to look to the workplace for “social connections.”The office takes on a more residential feel as workers spend moreand more time there.

The role of office design becomes one of “humanizing technology.”Workstations will be outfitted to recognize users and will adjust lightsettings, climate control and chair height for each user. Readers areassured that a number of furniture companies are working to incorporatebiometric and Radio Frequency Identification technology into productofferings. At this point, muses the author, furniture companies arebecoming desirable acquisition targets for tech companies.

Traci Fenton

The Christian Science Monitor (Boston); August 23, 2006, pO9

Democracy In The Workplace

Summary:Readers are warned that business leaders face a new wave of workers who want to be actively engaged and contributingforces in the marketplace. This demand for engagement is attributed to five trends:• Technology, the Internet and a leveling of the playing field by MySpace, Wikipedia.com and blogs• A backlash against the greed of Enron;• The success of political democracy throughout the world• The arrival of Generations X and Y who expect to have a voice at work• The search for meaning at work as MegaTrends 2010 calls the “search for meaning” the number one megatrendof our time.

This article declares that this democratic age will result in a democratic approach to business.

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CLIPS

TRENDS

trends

Summary:This article warns that Wi-Fi shops and other “defacto offices” will be far morecrowded in 2007 as people start setting some boundaries between their hecticcareers and their personal lives. “It’s a way of getting out of the home offices. Weneed to walk out of the front door to go to work.” Trying to slow down and separatehome and work is looming as one of the big trends of the year. Exacerbating thissituation is another trend spotted by this author – the number of telecommuterswill rise in 2007 because people want to avoid “supercommutes” in an era of highgas prices and environmental concerns. The authors advice? Arrive early to securea good spot!

Joyce Gannon

Pittsburgh Post Gazette; January 1, 2007, pA7

Taking A Meeting With Cream And Sugar. Coffee Shop ‘Offices’And Telecommuting Is On The Rise, Trend Spotters Predict

Grand Rapids Business Journal; August 14, 2006, v24 i33 p81

Designing The Office Of The Future

Summary:This article notes that the generation entering the workforce today istechnology-based, networked, mobile and “highly interactive,” with valuesthat make it difficult for them to adjust to a traditional hierarchicalbusiness structure. The author insists, however, that this culture willinvade the office and greatly impact office design. Design constructs likeacoustical privacy will give way to the adaptive interaction favored by thisgeneration; office furniture has already begun to adapt:• Large work surfaces are no longer needed since the big-boxcomputers have given way to small, mobile laptops

• Many offices are empty for long periods as Wi-Fi and VoIP enhancethe mobility of the workforce

• An increase in the percentage of single adults in the workplacecauses many to look to the workplace for “social connections.”The office takes on a more residential feel as workers spend moreand more time there.

The role of office design becomes one of “humanizing technology.”Workstations will be outfitted to recognize users and will adjust lightsettings, climate control and chair height for each user. Readers areassured that a number of furniture companies are working to incorporatebiometric and Radio Frequency Identification technology into productofferings. At this point, muses the author, furniture companies arebecoming desirable acquisition targets for tech companies.

Traci Fenton

The Christian Science Monitor (Boston); August 23, 2006, pO9

Democracy In The Workplace

Summary:Readers are warned that business leaders face a new wave of workers who want to be actively engaged and contributingforces in the marketplace. This demand for engagement is attributed to five trends:• Technology, the Internet and a leveling of the playing field by MySpace, Wikipedia.com and blogs• A backlash against the greed of Enron;• The success of political democracy throughout the world• The arrival of Generations X and Y who expect to have a voice at work• The search for meaning at work as MegaTrends 2010 calls the “search for meaning” the number one megatrendof our time.

This article declares that this democratic age will result in a democratic approach to business.

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fashionBarbara Giasone

Orange County Register (Santa Ana, Calif.); June 26, 2006, v28 i4 p61

Summary:This article explores how Thales Raytheon uses a network of employee clubs to bring their workforce togetherto promote teamwork and foster greater competitive advantage. Three standout clubs were:• Raytheon Black Employees Network – helping African-American employees reach their full potential• Winning Opportunities for Women – providing mentors, networking and career development support• Young Engineers and Scientists Network – offering support to recent college graduates throughoutreach programs, seminars and social events.

cultureBarbara Giasone

Orange County Register (Santa Ana, Calif.); June 26, 2006, v28 i4 p61

Chaos By Design

Summary:In contrast to Raytheon’s carefully orchestrated “culture clubs,” thisarticle tells of Google “thriving at the edge of chaos.” Its 1.3 million-square-foot headquarters is a wild mix of volley ball courts, motorizedscooters, free cafeterias and hallway bull sessions. Risk-taking isprized, supervision is light and failure and success are accepted withnearly the same enthusiasm. The corporate culture that has evolved isone where ideas are constantly churning and where product offeringsare fashioned without the necessity of turning an immediate profit.

The problem with this, according to the author, is that the company’sfamous search engine continues to generate nearly all of Google’s con-siderable profits. The new products and services – and there are many– have failed to contribute significantly to the company’s bottom line.

This article does find new profit potential simmering just below thesurface and show how new website add-ons like Google-Earth help toplant Google’s search tool bar on more and more computers, leading tomore and more ad revenue. Acquisitions like My Space and new featureslike ad auctions are discussed and some final thoughts on Google’sdirection are provided.

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CLIPS

CULTURE

Summary:Eleksen Group plc, the world’s leading provider of touch-sensitive smart fabricsfor consumer electronics in apparel and accessories is producing iPod suits forBagir Corp. Their ElekTex® smart fabric touchpad technology transforms a lapelinto a 5-button electronic control panel. The resulting iPod suit is machine washableand wrinkle-resistant. Available in five styles, it combines fashion and functionas well as personal style and mobile entertainment and communication.

Diane Domeyer

Business Wire (New York); September 13, 2006, p1

ElekTex® Powers Fashion-Conscious Professionals WithIPod®-Enabled Tailored Suit; Apparel Company, Bagir,Chooses Eleksen To Create High-End Tech Fashion

CLIPS

9

Corporate Culture

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fashionBarbara Giasone

Orange County Register (Santa Ana, Calif.); June 26, 2006, v28 i4 p61

Summary:This article explores how Thales Raytheon uses a network of employee clubs to bring their workforce togetherto promote teamwork and foster greater competitive advantage. Three standout clubs were:• Raytheon Black Employees Network – helping African-American employees reach their full potential• Winning Opportunities for Women – providing mentors, networking and career development support• Young Engineers and Scientists Network – offering support to recent college graduates throughoutreach programs, seminars and social events.

cultureBarbara Giasone

Orange County Register (Santa Ana, Calif.); June 26, 2006, v28 i4 p61

Chaos By Design

Summary:In contrast to Raytheon’s carefully orchestrated “culture clubs,” thisarticle tells of Google “thriving at the edge of chaos.” Its 1.3 million-square-foot headquarters is a wild mix of volley ball courts, motorizedscooters, free cafeterias and hallway bull sessions. Risk-taking isprized, supervision is light and failure and success are accepted withnearly the same enthusiasm. The corporate culture that has evolved isone where ideas are constantly churning and where product offeringsare fashioned without the necessity of turning an immediate profit.

The problem with this, according to the author, is that the company’sfamous search engine continues to generate nearly all of Google’s con-siderable profits. The new products and services – and there are many– have failed to contribute significantly to the company’s bottom line.

This article does find new profit potential simmering just below thesurface and show how new website add-ons like Google-Earth help toplant Google’s search tool bar on more and more computers, leading tomore and more ad revenue. Acquisitions like My Space and new featureslike ad auctions are discussed and some final thoughts on Google’sdirection are provided.

8

CLIPS

CULTURE

Summary:Eleksen Group plc, the world’s leading provider of touch-sensitive smart fabricsfor consumer electronics in apparel and accessories is producing iPod suits forBagir Corp. Their ElekTex® smart fabric touchpad technology transforms a lapelinto a 5-button electronic control panel. The resulting iPod suit is machine washableand wrinkle-resistant. Available in five styles, it combines fashion and functionas well as personal style and mobile entertainment and communication.

Diane Domeyer

Business Wire (New York); September 13, 2006, p1

ElekTex® Powers Fashion-Conscious Professionals WithIPod®-Enabled Tailored Suit; Apparel Company, Bagir,Chooses Eleksen To Create High-End Tech Fashion

CLIPS

9

Corporate Culture

Page 12: CLIPS April 2007

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Summary:Readers of this article are provided with a step-by-step method for creatingand sustaining a healthy workstation. The author notes that having ahealthy workstation starts with how it is configures – the height andangle of keyboard, chair and computer monitor should all be adjustableto fit your individual needs and you should have sufficient workspace andlegroom to move around and change positions. Other insights:• Concentration is encouraged by staying hydrated and eating small,nutritious meals every 3-4 hours

• Move around every 20-30 minutes by doing light exercises• Every 90 minutes get up and walk down the hall away from yourcomputer.

The author provides seven tips for avoiding eyestrain as well as insightsinto proper desk posture. A number of quick exercises are offered thathelp to reduce fatigue.

Making An Office Move Hassle-Free;Discussion And Preparation Can EaseRelocation Stress; Including Employee Input

Faith Dawson

The Atlanta Journal-Constitution; September 6, 2006, pK610

CLIPS

BUILDINGS

Adobe Photoshops ItsHeadquarters Green

Lloyd Alter

TreeHugger.Com (Blog)/Design & Architecture; February 18, 2007

Summary:When Adobe started building its headquarters in 1996 green buildings were not yet allthe rage. After California's 2001 energy crisis they started thinking about retrofitting,and are now the first renovation of a major office building to achieve LEED platinum.They changed landscaping and reduced water usage by 75%; converted urinals to waterlessmodels; recycle 95% of their waste and added sophisticated controls on lighting andHVAC. Not only is it green but it saves a million bucks a year in operating costs. Goodphotospread at CNet. Full Text: Copyright TreeHugger.Com, Aug 2005.

officeSummary:This article notes that "green" building practices have been adopted as faraway as China, focusing on the Pearl River Tower in Guangzhou, scheduledfor completion in 2009. The objective of this project is to create the firstzero-energy super tall building in the world. New green building techniquesand materials are being used to minimize energy usage, with the building'sexternal wall, underfloor radiant system and ventilation alone combining toreduce energy consumption by about 40%. Systerms developed to exploitthe climate of the Pearl River Project are set to harvest wind, humidity andsolar power that will resullt in a net creation of energy by the building.

Jude Stewart

MetropolisMag.com/Next Generation; August, 2006Super Tall And Ultra Green

Summary:Office relocation – even a move to a different desk within an office – can bestressful. This article provides readers with a guide to successfully moving abusiness. The key, according to the author, is how the move is presented toemployees. Experts note that there is always a bit of anxiety when change isabout to occur. The author suggests allowing employees input, ideally includingthem in planning for the new office. Stress is further reduced by givingemployees as much information as possible. Among the tips provided:• Offer information: pictures of the new office or a tour• Give people a chance to ask questions• Allow employees to control what they can – for example, give them theopportunity to personalize their new workspace.

Cheryl Soltis

Wall Street Journal (Eastern Edition); August 1, 2006, pB7

DESKBOUND: Even If You’re Stuck In Your Cubicle,You Can Stay Active And Brighten The Day

Page 13: CLIPS April 2007

buildings

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entCLIPS

11

Summary:Readers of this article are provided with a step-by-step method for creatingand sustaining a healthy workstation. The author notes that having ahealthy workstation starts with how it is configures – the height andangle of keyboard, chair and computer monitor should all be adjustableto fit your individual needs and you should have sufficient workspace andlegroom to move around and change positions. Other insights:• Concentration is encouraged by staying hydrated and eating small,nutritious meals every 3-4 hours

• Move around every 20-30 minutes by doing light exercises• Every 90 minutes get up and walk down the hall away from yourcomputer.

The author provides seven tips for avoiding eyestrain as well as insightsinto proper desk posture. A number of quick exercises are offered thathelp to reduce fatigue.

Making An Office Move Hassle-Free;Discussion And Preparation Can EaseRelocation Stress; Including Employee Input

Faith Dawson

The Atlanta Journal-Constitution; September 6, 2006, pK610

CLIPS

BUILDINGS

Adobe Photoshops ItsHeadquarters Green

Lloyd Alter

TreeHugger.Com (Blog)/Design & Architecture; February 18, 2007

Summary:When Adobe started building its headquarters in 1996 green buildings were not yet allthe rage. After California's 2001 energy crisis they started thinking about retrofitting,and are now the first renovation of a major office building to achieve LEED platinum.They changed landscaping and reduced water usage by 75%; converted urinals to waterlessmodels; recycle 95% of their waste and added sophisticated controls on lighting andHVAC. Not only is it green but it saves a million bucks a year in operating costs. Goodphotospread at CNet. Full Text: Copyright TreeHugger.Com, Aug 2005.

officeSummary:This article notes that "green" building practices have been adopted as faraway as China, focusing on the Pearl River Tower in Guangzhou, scheduledfor completion in 2009. The objective of this project is to create the firstzero-energy super tall building in the world. New green building techniquesand materials are being used to minimize energy usage, with the building'sexternal wall, underfloor radiant system and ventilation alone combining toreduce energy consumption by about 40%. Systerms developed to exploitthe climate of the Pearl River Project are set to harvest wind, humidity andsolar power that will resullt in a net creation of energy by the building.

Jude Stewart

MetropolisMag.com/Next Generation; August, 2006Super Tall And Ultra Green

Summary:Office relocation – even a move to a different desk within an office – can bestressful. This article provides readers with a guide to successfully moving abusiness. The key, according to the author, is how the move is presented toemployees. Experts note that there is always a bit of anxiety when change isabout to occur. The author suggests allowing employees input, ideally includingthem in planning for the new office. Stress is further reduced by givingemployees as much information as possible. Among the tips provided:• Offer information: pictures of the new office or a tour• Give people a chance to ask questions• Allow employees to control what they can – for example, give them theopportunity to personalize their new workspace.

Cheryl Soltis

Wall Street Journal (Eastern Edition); August 1, 2006, pB7

DESKBOUND: Even If You’re Stuck In Your Cubicle,You Can Stay Active And Brighten The Day

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Summary:Office space is shrinking and privacy is scarcer than ever. Somefurniture designers are responding to this problem by changingthe cube to provide privacy while other designers are keepingGeneration Y happy by doing away with office enclosures alto-gether. In one version of the cubicle, curvilinear panels oftranslucent glass with sliding doors and windows surround work-ers with light while screening out distractions. This article notesthat cubicles are now seen as cumbersome. “Scootable” furnish-ings are the rage. Industry research suggests the key to a senseof privacy is not isolation but control over one’s environment.Light, temperature and noise controls rather than walls are thecurrent keys to creating privacy.

It’s All About MeSofia Galadza

Contract (San Francisco); June, 2006, v48 i6 p80

Summary:One of the most common problems in open office environments isstriking a balance between privacy and informal interaction. "Whenyou have spontaneity-which is important for collaboration-privacy issacrificed," says Joel Van Wyk, senior product manager, systems, atHerman Miller. "People will go hide out in conference rooms or workaway from the office, and they won't be around for idea sharing." MyStudio, the company's new line of systems furniture, aims to solvethat problem. Through a range of design features by Douglas Ball-aveteran in the cubicle design field-users have control over privacy, aswell as how much they connect with fellow workers.

My Studio is designed for the knowledge worker, someone with non-repetitive, cognitive tasks. Ball explains My Studio was conceived bybacktracking to an era when knowledge workers had private offices."I went back to when there were desks, returns, credenzas, and I putthe person at the center." Then again, points out Ball, "Our approachwas to not pretend we were creating a private office, but a new spacethat optimizes a smaller footprint." Ultimately, the goal was to createa space the user can control.

My Studio can be broken down to four key concepts. The first, calledVanishing PointTM, is about making the station feel larger and morespacious than its actual footprint (which ranges from 6-ft. by 8-ft. to8-ft. by 10-ft.). Fostering the flow of light was key; there are gapsbetween the side planes, spine, and translucent panels. Walls standon glides, which make the system float, and the curved corners on theexterior walls promote a greater feeling of spaciousness, says Ball.About FaceTM, the second concept, addresses the computer placementin the workstation. Traditionally, users have faced their computers withtheir backs to the aisle. With My Studio, users can orient their

computers so they can have a view of the doorway and their surroundingswithout necessarily being seen, according to Ball.

The third concept, Zone LogicTM places the user at the center of fourpurpose-specific zones-Create, Display, Organize, and Filter-thatsupport different aspects of work. Filter is what sets this systemapart from others; doors, shutters, and translucent walls filter out orwelcome coworkers. Similarly, Permeable PrivacyTM, the fourth concept,expands users' control over interaction with translucent glassshutters that open and close like sliding windows.

The overall aesthetic of My Studio-steel, translucent glass, neutralcolors, and curved corners-is complementary to its key concepts. Ballexplains the neutral look is intentional. "People give the inside its ownpersonality." It helps that the interior has warm, furniture-likeelements, including a bookcase and overlapping planes.

The result: "The number one comment we receive is that it feels goodto be in the space," Van Wyk notes. If feeling good is feeling incontrol, then it's mission accomplished.

Bill Breen

Seattle Times; Mar, 2007, i113

furnitureOffices ThinkOutside The Box

Barbara Rose

Seattle Times; July 23, 2006, pG1

Steelcase Bringing Cradle-To-CradleThinking To The Rest Of Us

Summary:Steelcase's Think chair is arguably the mostenvironmentally benign piece of furnitureever--free of PVCs, CFCs, VOCs, and other badseeds from the chlorine family. This pastNovember, the company's 100% recyclable Answerproduct line became the first workstation to wincradle-to-cradle certification. And that, apparently,was only the beginning: This pioneer in high-performance, environmentally sustainable officefurniture is now preparing to roll out an onlinediagnostic tool -- the inelegantly named Eco-Design Project -- to help companies assess theirproducts' environmental footprint. An onlinequestionnaire will collect data on materials,production processes, use, disposal, and myriadother factors; an algorithm will then analyze theuser's choices with respect to human health, theenvironment, and the bottom line. "Since thediagnostic combines life-cycle thinking andmaterials chemistry, it gives you a very completeenvironmental picture of your product's impact,"says Allan Smith, Steelcase's chief of environmentalstrategy. "Product development teams can thenuse the analysis as a benchmark for, say,eliminating all carcinogens." No longer just afurniture maker, Steelcase is now manufacturingintelligence.

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Summary:Office space is shrinking and privacy is scarcer than ever. Somefurniture designers are responding to this problem by changingthe cube to provide privacy while other designers are keepingGeneration Y happy by doing away with office enclosures alto-gether. In one version of the cubicle, curvilinear panels oftranslucent glass with sliding doors and windows surround work-ers with light while screening out distractions. This article notesthat cubicles are now seen as cumbersome. “Scootable” furnish-ings are the rage. Industry research suggests the key to a senseof privacy is not isolation but control over one’s environment.Light, temperature and noise controls rather than walls are thecurrent keys to creating privacy.

It’s All About MeSofia Galadza

Contract (San Francisco); June, 2006, v48 i6 p80

Summary:One of the most common problems in open office environments isstriking a balance between privacy and informal interaction. "Whenyou have spontaneity-which is important for collaboration-privacy issacrificed," says Joel Van Wyk, senior product manager, systems, atHerman Miller. "People will go hide out in conference rooms or workaway from the office, and they won't be around for idea sharing." MyStudio, the company's new line of systems furniture, aims to solvethat problem. Through a range of design features by Douglas Ball-aveteran in the cubicle design field-users have control over privacy, aswell as how much they connect with fellow workers.

My Studio is designed for the knowledge worker, someone with non-repetitive, cognitive tasks. Ball explains My Studio was conceived bybacktracking to an era when knowledge workers had private offices."I went back to when there were desks, returns, credenzas, and I putthe person at the center." Then again, points out Ball, "Our approachwas to not pretend we were creating a private office, but a new spacethat optimizes a smaller footprint." Ultimately, the goal was to createa space the user can control.

My Studio can be broken down to four key concepts. The first, calledVanishing PointTM, is about making the station feel larger and morespacious than its actual footprint (which ranges from 6-ft. by 8-ft. to8-ft. by 10-ft.). Fostering the flow of light was key; there are gapsbetween the side planes, spine, and translucent panels. Walls standon glides, which make the system float, and the curved corners on theexterior walls promote a greater feeling of spaciousness, says Ball.About FaceTM, the second concept, addresses the computer placementin the workstation. Traditionally, users have faced their computers withtheir backs to the aisle. With My Studio, users can orient their

computers so they can have a view of the doorway and their surroundingswithout necessarily being seen, according to Ball.

The third concept, Zone LogicTM places the user at the center of fourpurpose-specific zones-Create, Display, Organize, and Filter-thatsupport different aspects of work. Filter is what sets this systemapart from others; doors, shutters, and translucent walls filter out orwelcome coworkers. Similarly, Permeable PrivacyTM, the fourth concept,expands users' control over interaction with translucent glassshutters that open and close like sliding windows.

The overall aesthetic of My Studio-steel, translucent glass, neutralcolors, and curved corners-is complementary to its key concepts. Ballexplains the neutral look is intentional. "People give the inside its ownpersonality." It helps that the interior has warm, furniture-likeelements, including a bookcase and overlapping planes.

The result: "The number one comment we receive is that it feels goodto be in the space," Van Wyk notes. If feeling good is feeling incontrol, then it's mission accomplished.

Bill Breen

Seattle Times; Mar, 2007, i113

furnitureOffices ThinkOutside The Box

Barbara Rose

Seattle Times; July 23, 2006, pG1

Steelcase Bringing Cradle-To-CradleThinking To The Rest Of Us

Summary:Steelcase's Think chair is arguably the mostenvironmentally benign piece of furnitureever--free of PVCs, CFCs, VOCs, and other badseeds from the chlorine family. This pastNovember, the company's 100% recyclable Answerproduct line became the first workstation to wincradle-to-cradle certification. And that, apparently,was only the beginning: This pioneer in high-performance, environmentally sustainable officefurniture is now preparing to roll out an onlinediagnostic tool -- the inelegantly named Eco-Design Project -- to help companies assess theirproducts' environmental footprint. An onlinequestionnaire will collect data on materials,production processes, use, disposal, and myriadother factors; an algorithm will then analyze theuser's choices with respect to human health, theenvironment, and the bottom line. "Since thediagnostic combines life-cycle thinking andmaterials chemistry, it gives you a very completeenvironmental picture of your product's impact,"says Allan Smith, Steelcase's chief of environmentalstrategy. "Product development teams can thenuse the analysis as a benchmark for, say,eliminating all carcinogens." No longer just afurniture maker, Steelcase is now manufacturingintelligence.

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HEALTH

Summary:As the popularity of telecommuting grows, employers are fac-ing new twists on legal issues they had long since consideredsettled at the office. Companies are being taken to court for not paying overtime and for knowingtelecommuters are regularly working through their lunch hours. Among the emerging issues identifiedby this article:

What happens if telecommuters slip in their home office and injure themselves? Does workers’compensation apply? What about accidents with vendors such as computer techs fixing home officePCs or clients visiting a teleworker at home?

Companies have a right to look at everything stored in office PCs, but what about things stored inhome office computers? Do employers have a right to inspect the home office computer if they suspectsomeone is downloading unauthorized material or sending information to a business competitor?

An injured telecommuter would be denied workers’ compensation if there is no clear delineationbetween work time and personal time.

The author believes many of these issues could be put to rest with carefully worded telecommuteragreements and guidelines. Nonetheless, she expects continued questions – and lawsuits – ascompanies and employees wrestle with these issues.

Alison Grant

The Plain Dealer (Cleveland); June 4, 2006, pB1

Taking A Big Risk – Surge In Telecommuters CreatesNew Twists, Novel Legal Questions And Employer Problems

Summary:Continuing harassment in the workplace – from repeated verbal abuse to humiliation – canhave serious consequences, including a range of physical and psychological health problems.It is so widespread that 1 in 6 Americans reports being bullied at work.

This article highlights a growing movement against workplace bullying, withlegislation being introduced that asks employers to correct and prevent such abuse and givesvictims the right to sue for limited damages. Currently studies show that it’s usually thevictims who pay – 37% of victims were fired, 33% quit and 17% were transferred. The bullieswere punished in only 4% of the cases.

The author examines recent case law and discusses ongoing anti-bully efforts. Employeropposition is examined, as are the costs in lost productivity and healthcare expenditures. Thearticle ends with a list of websites to use for further information.

San Francisco Chronicle; January 21, 2007, pF1

Carolyn Said

health

Stress: The Ten Top Ways To Beat It. We’re FeelingThe Strain More Than Ever, New Research Shows.But Don’t Worry, Says Jeremy Laurance; Here AreSome Simple Ways To Stay Calm

Summary:Workplace stress has become a major health issue, withwomen suffering more from stress than men. This articleincludes ten ways to reduce stress levels and improve thequality of work life. Among the more interesting suggestions:• The need to understand what stress is, from the “flightor fight” response to the role of stress hormones

• While many take a drink or listen to music, the mosteffective remedies remain exercise (which boosts thebody’s endorphin levels) and changing your attitudes(learning to accept what you cannot change)

• Avoiding joining successful organizations with their twinstresses of change and instability.

Bullying Bosses Could Be Busted /Movement Against Worst Workplace AbusersGains Momentum With Proposed Laws

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15

OH & S Canada; January/February, 2006 v22 i1 p24

Jennifer Holloway soho

Page 17: CLIPS April 2007

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HEALTH

Summary:As the popularity of telecommuting grows, employers are fac-ing new twists on legal issues they had long since consideredsettled at the office. Companies are being taken to court for not paying overtime and for knowingtelecommuters are regularly working through their lunch hours. Among the emerging issues identifiedby this article:

What happens if telecommuters slip in their home office and injure themselves? Does workers’compensation apply? What about accidents with vendors such as computer techs fixing home officePCs or clients visiting a teleworker at home?

Companies have a right to look at everything stored in office PCs, but what about things stored inhome office computers? Do employers have a right to inspect the home office computer if they suspectsomeone is downloading unauthorized material or sending information to a business competitor?

An injured telecommuter would be denied workers’ compensation if there is no clear delineationbetween work time and personal time.

The author believes many of these issues could be put to rest with carefully worded telecommuteragreements and guidelines. Nonetheless, she expects continued questions – and lawsuits – ascompanies and employees wrestle with these issues.

Alison Grant

The Plain Dealer (Cleveland); June 4, 2006, pB1

Taking A Big Risk – Surge In Telecommuters CreatesNew Twists, Novel Legal Questions And Employer Problems

Summary:Continuing harassment in the workplace – from repeated verbal abuse to humiliation – canhave serious consequences, including a range of physical and psychological health problems.It is so widespread that 1 in 6 Americans reports being bullied at work.

This article highlights a growing movement against workplace bullying, withlegislation being introduced that asks employers to correct and prevent such abuse and givesvictims the right to sue for limited damages. Currently studies show that it’s usually thevictims who pay – 37% of victims were fired, 33% quit and 17% were transferred. The bullieswere punished in only 4% of the cases.

The author examines recent case law and discusses ongoing anti-bully efforts. Employeropposition is examined, as are the costs in lost productivity and healthcare expenditures. Thearticle ends with a list of websites to use for further information.

San Francisco Chronicle; January 21, 2007, pF1

Carolyn Said

health

Stress: The Ten Top Ways To Beat It. We’re FeelingThe Strain More Than Ever, New Research Shows.But Don’t Worry, Says Jeremy Laurance; Here AreSome Simple Ways To Stay Calm

Summary:Workplace stress has become a major health issue, withwomen suffering more from stress than men. This articleincludes ten ways to reduce stress levels and improve thequality of work life. Among the more interesting suggestions:• The need to understand what stress is, from the “flightor fight” response to the role of stress hormones

• While many take a drink or listen to music, the mosteffective remedies remain exercise (which boosts thebody’s endorphin levels) and changing your attitudes(learning to accept what you cannot change)

• Avoiding joining successful organizations with their twinstresses of change and instability.

Bullying Bosses Could Be Busted /Movement Against Worst Workplace AbusersGains Momentum With Proposed Laws

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OH & S Canada; January/February, 2006 v22 i1 p24

Jennifer Holloway soho

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casestudy

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Summary:Global consulting firm Bain & Co. usually employsexecutive visits, DVDs, brochures and its Website torecruit management students. This article focuses ona new and unusual recruitment tool Bain is usingthis year – a podcast.

“Podcasts,” the article explains, “are audio programsposted on the Internet that can be downloaded ontopersonal computers or portable music players.” Anumber of companies are now using podcasts intheir training and recruiting efforts. Employers areexpected to begin using podcasts to make their jobdescriptions come alive and reach “passive” jobseekers who want to learn about employers withoutrevealing anything about themselves.

Appealing building finishes in unique applications make this a standoutspace for clients and employees. Interior architectural features such ascurved walls, custom millwork and dropped ceiling clouds create warmth,interest, and a bit of suspense about “what’s around the corner.”

Elegant seating and warm textures complement custom-designed workstations,allowing technicians to deliver the best experience available.

Services and products provided included:> Space planning

• Color palette and finish selections• Cabinetry design and details

> Specification of furniture fixtures and equipment• Furnishings, flooring, window covers and accessories.

HAIR EXCELLENCESun Prairie, WI

With TJK Design Build

Design/Finishes & Furnishingsby Target Commercial Interiors

technologySummary:This article concerns itself with the creation of office automationsystems that have the potential to transform workplacesinto “smart offices” with computerized features such asprogrammed light switches, voice command systems andremote security cameras. While such systems streamline officeoperations, similar automation will become available toconsumers to control household functions, including lighting,heating and cooling, entertainment equipment and securitysystems. After discussing the range of possibilities, this articleconcludes with a list of steps readers can take to find the righttechnology for their circumstances.

Master Of Your Domain

Claire Ince

Black Enterprise; September, 2006, v37 i2 p54

The Uncertain FutureOf The Desktop Barbara Gomolski

Computerworld; January 30, 2007, v40 i5 p48

A

2006Wisconsin ASID

Gold AwardWinner

Page 19: CLIPS April 2007

casestudy

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CLIPS

TECHNOLOGY

CLIPS

17

Summary:Global consulting firm Bain & Co. usually employsexecutive visits, DVDs, brochures and its Website torecruit management students. This article focuses ona new and unusual recruitment tool Bain is usingthis year – a podcast.

“Podcasts,” the article explains, “are audio programsposted on the Internet that can be downloaded ontopersonal computers or portable music players.” Anumber of companies are now using podcasts intheir training and recruiting efforts. Employers areexpected to begin using podcasts to make their jobdescriptions come alive and reach “passive” jobseekers who want to learn about employers withoutrevealing anything about themselves.

Appealing building finishes in unique applications make this a standoutspace for clients and employees. Interior architectural features such ascurved walls, custom millwork and dropped ceiling clouds create warmth,interest, and a bit of suspense about “what’s around the corner.”

Elegant seating and warm textures complement custom-designed workstations,allowing technicians to deliver the best experience available.

Services and products provided included:> Space planning

• Color palette and finish selections• Cabinetry design and details

> Specification of furniture fixtures and equipment• Furnishings, flooring, window covers and accessories.

HAIR EXCELLENCESun Prairie, WI

With TJK Design Build

Design/Finishes & Furnishingsby Target Commercial Interiors

technologySummary:This article concerns itself with the creation of office automationsystems that have the potential to transform workplacesinto “smart offices” with computerized features such asprogrammed light switches, voice command systems andremote security cameras. While such systems streamline officeoperations, similar automation will become available toconsumers to control household functions, including lighting,heating and cooling, entertainment equipment and securitysystems. After discussing the range of possibilities, this articleconcludes with a list of steps readers can take to find the righttechnology for their circumstances.

Master Of Your Domain

Claire Ince

Black Enterprise; September, 2006, v37 i2 p54

The Uncertain FutureOf The Desktop Barbara Gomolski

Computerworld; January 30, 2007, v40 i5 p48

A

2006Wisconsin ASID

Gold AwardWinner

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LETTER FROM THE PRESIDENT // 01DESIGNER FORUM // 02

DESIGN // 04TRENDS // 06CULTURE // 08FASHION // 09

10 // BUILDINGS11 // OFFICE MANAGEMENT12 // FURNITURE14 // HEALTH15 // SOHO16 // TECHNOLOGY17 // CASE STUDY

VOLU

ME18

APRIL

2007

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