Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls....

24
Clinical Intervention Documentation – Pearls Mylinda Dill, PharmD Ascension Health/Wolters Kluwer Health Fellow, Health Information and Clinical Outcomes

Transcript of Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls....

Page 1: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Clinical Intervention Documentation – Pearls

Mylinda Dill, PharmDAscension Health/Wolters Kluwer Health

Fellow, Health Information and Clinical Outcomes

Page 2: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Conflict of Interest Disclosure

No vested interest in or affiliation with a corporate organization offering financial support or grant monies for this continuing education activity

Affiliated with Pharmacy OneSource, a subsidiary of Wolters Kluwer Health.

1

Page 3: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Ascension Health

http://ascension.org/our-work/subsidiaries/ascension-health/sites-of-care

2

Page 4: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

• Understand the need for interventions to align with health system goals

• Describe the difference between meaningful documentation and extraneous information

• Understand lessons learned from the implementation in a large health system of a clinical surveillance system

• Apply effective antimicrobial stewardship interventions that positively impact patient outcomes

Objectives

3

Page 5: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Understand the need for interventionsto align with health system goals

Wild D. ASHP Highlights Need for Strong Ambulatory Pharmacy Biz Models. Pharmacy Practice News 2014;41.

Gather Outcomes & Cost Data

Align Pharmacy Practice With Organizational Goals

Program Standard Interventions Educate staff on proper documentation

Identify Organizational GoalsCommunicate Goals to Staff

Do you know your health system’s goals?

4

Page 6: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Understand the need for interventionsto align with health system goals

Identify Organizational Goals

Communicate Goals to Staff

Do you know your health system’s goals?

Wild D. ASHP Highlights Need for Strong Ambulatory Pharmacy Biz Models. Pharmacy Practice News 2014;41.

5

Page 7: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Understand the need for interventionsto align with health system goals

Align Pharmacy Practice With Organizational Goals

Program Standard Interventions

Educate staff on proper documentation

Identify Organizational Goals

Communicate Goals to Staff

Do you know your health system’s goals?

Wild D. ASHP Highlights Need for Strong Ambulatory Pharmacy Biz Models. Pharmacy Practice News 2014;41.

6

Page 8: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Understand the need for interventionsto align with health system goals

Gather Outcomes & Cost Data

Align Pharmacy Practice With Organizational Goals

Program Standard Interventions Educate staff on proper documentation

Identify Organizational GoalsCommunicate Goals to Staff

Do you know your health system’s goals?

Articulate and promote

the pharmacists’

value proposition for internal

and external

stakeholders

Wild D. ASHP Highlights Need for Strong Ambulatory Pharmacy Biz Models. Pharmacy Practice News 2014;41.

7

Page 9: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Describe the difference between meaningful documentation and extraneous information

• If you didn’t document it, you didn’t do it• Clinical pharmacy starts at the point of order entry

What is your current process?

What is important for documentation purposes?

• Notes vs Interventions

8

Presenter
Presentation Notes
What is good for an intervention vs what is good info for a note
Page 10: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Gather Outcomes & Cost Data

Align Pharmacy Practice With Organizational Goals

Program Standard Interventions Educate staff on proper documentation

Organizational GoalsCommunicate Goals to Staff

Do you know your health system’s goals?

Articulate and promote

the pharmacists’

value proposition for internal

and external

stakeholders

Understand lessons learned from the implementation in a large health system of a clinical surveillance system

Wild D. ASHP Highlights Need for Strong Ambulatory Pharmacy Biz Models. Pharmacy Practice News 2014;41.

9

Page 11: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Gather Outcomes & Cost Data

Align Pharmacy Practice With Organizational Goals

Program Standard Interventions Educate staff on proper documentation

Ascension’s MissionCommunicate Goals to Staff

Do you know your health system’s goals?

Articulate and promote

the pharmacists’

value proposition for internal

and external

stakeholders

Understand lessons learned from the implementation in a large health system of a clinical surveillance system

Wild D. ASHP Highlights Need for Strong Ambulatory Pharmacy Biz Models. Pharmacy Practice News 2014;41.

10

Presenter
Presentation Notes
Ascension’s Mission: Provide Healthcare That Works Healthcare That Is Safe Healthcare That Leaves No One Behind Pharmacists play a vital role in the fulfillment of that mission and Sentri7® is a tool to support clinicians in this effort Developed Clinical AIMS to support mission Developed a system rule set to support clinical AIMS
Page 12: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Gather Outcomes & Cost Data

Align Pharmacy Practice With Organizational Goals

Program Standard Interventions Educate staff on proper documentation

Ascension’s MissionCommunicate Goals to Staff

Do you know your health system’s goals?

Articulate and promote

the pharmacists’

value proposition for internal

and external

stakeholders

Understand lessons learned from the implementation in a large health system of a clinical surveillance system

Wild D. ASHP Highlights Need for Strong Ambulatory Pharmacy Biz Models. Pharmacy Practice News 2014;41.

11

Presenter
Presentation Notes
Ascension’s Mission: Provide Healthcare That Works Healthcare That Is Safe Healthcare That Leaves No One Behind Pharmacists play a vital role in the fulfillment of that mission and Sentri7® is a tool to support clinicians in this effort Developed Clinical AIMS to support mission Developed a system rule set to support clinical AIMS
Page 13: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Gather Outcomes & Cost Data

Ascension’s Clinical AIMs

Program Standard Interventions Educate staff on proper documentation

Ascension’s MissionCommunicate Goals to Staff

Do you know your health system’s goals?

Articulate and promote

the pharmacists’

value proposition for internal

and external

stakeholders

Understand lessons learned from the implementation in a large health system of a clinical surveillance system

Adapted from: Wild D. ASHP Highlights Need for Strong Ambulatory Pharmacy Biz Models. Pharmacy Practice News 2014;41.

12

Presenter
Presentation Notes
Ascension’s Mission: Provide Healthcare That Works Healthcare That Is Safe Healthcare That Leaves No One Behind Pharmacists play a vital role in the fulfillment of that mission and Sentri7® is a tool to support clinicians in this effort Developed Clinical AIMS to support mission Developed a system rule set to support clinical AIMS
Page 14: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

1. Early identification of areas with healthcare associated infections where potential transmission is emerging to help control spread

2. Prompt identification of resistant organisms to facilitate the institution of adequate isolation procedures

3. Improved efficiency of the infection preventionists’ and pharmacists’ work by helping them focus on improving care and processes at the bedside rather than data collection

4. The ability to monitor and analyze infections, evaluate resistance, rational antimicrobial use data with real-time actionable data locally, and at a system level

5. The support and facilitation of public reporting of infection control measures for each Health Ministry

6. The emphasis for appropriate antibiotic stewardship, de-escalation via antimicrobial stewardship, leading to better patient outcomes, less cost, and less antimicrobial resistance

7. Real time antibiograms for clinician use8. Early identification of sepsis9. Drug dosage adjustment in patients with changing or impaired renal function to avoid acute

renal failure10. Evidence based medicine practice, disease management, compliance to therapeutic affinity

group approved clinical initiatives, Anticoagulation management, including VTE prophylaxis11. Real time alert for compliance to the medication management related CMS core measures12. Ministry and enterprise reporting on compliance of rules13. Adherence to infectious disease management protocols

Ascension’s Clinical AIMs

13

Presenter
Presentation Notes
The AIMs provided the basis by which the Ascension core rule set was developed.
Page 15: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

1. Early identification of areas with healthcare associated infections where potential transmission is emerging to help control spread

2. Prompt identification of resistant organisms to facilitate the institution of adequate isolation procedures

3. Improved efficiency of the infection preventionists’ and pharmacists’ work by helping them focus on improving care and processes at the bedside rather than data collection

4. The ability to monitor and analyze infections, evaluate resistance, rational antimicrobial use data with real-time actionable data locally, and at a system level

5. The support and facilitation of public reporting of infection control measures for each Health Ministry

6. The emphasis for appropriate antibiotic stewardship, de-escalation via antimicrobial stewardship, leading to better patient outcomes, less cost, and less antimicrobial resistance

7. Real time antibiograms for clinician use8. Early identification of sepsis9. Drug dosage adjustment in patients with changing or impaired renal function to avoid acute

renal failure10. Evidence based medicine practice, disease management, compliance to therapeutic affinity

group approved clinical initiatives, Anticoagulation management, including VTE prophylaxis11. Real time alert for compliance to the medication management related CMS core measures12. Ministry and enterprise reporting on compliance of rules

Ascension’s Clinical AIMs

14

Presenter
Presentation Notes
The AIMs provided the basis by which the Ascension core rule set was developed.
Page 16: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

System (AMS) Rule/Intervention Example:

Apply effective antimicrobial stewardship interventions that positively impact patient outcomes

Rule Name Rule Description Programmed Intervention Outcomes

ASC Bug/Drug Mismatch -Targeted

Antimicrobials

Rule surveys micro culture results and detects situations in which the organism

shows a resistance to the specific antimicrobial - Carbapenem(s),

Cefepime, Piperacillin/tazobactam, Quinolones - currently in use. The rule

can assist the clinician in identifying patients where a change in antimicrobial

agent(s) may be indicated and lead to appropriate investigation.

Antimicrobial Stewardship/

Drug-bug Mismatch/De-escalation

• Reduce risk of Severe Sepsis and Septic Shock

• Reduced risk for C. difficile

• Reduced risk of Hospital acquired ARF

• Reduced risk of Iatrogenic Delirium

• Reduced risk of a Bleeding Event

• Reduce risk of Admission/ re-admission

• Therapeutic Optimization and Decreased LOS

ASC Targeted Surveillance –

Aztreonam with PCN Allergy

Identify all patients with active order for Aztreonam. Include criteria looking for Penicillin allergy (targeting patients on

Aztreonam I w/ PCN allergy)

Antimicrobial Stewardship/

Drug-bug Mismatch/De-escalation:

Penicillin Allergy

15

Page 17: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Apply effective antimicrobial stewardship interventions that positively impact patient outcomes

4% 0%

16%

1%

19%

3%

57%

Impact of Interventions

NULL

Reduce risk for C.difficileReduce risk of a BleedingEventReduce risk ofAdmission/re-admissionReduce risk of Hospitalacquired ARFReduce risk of IatrogenicDeliriumReduce risk of SevereSepsis and Septic ShockTherapeutic Optimizationand Decreased LOS

16

Page 18: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Gather Outcomes & Cost Data

Align Pharmacy Practice With Organizational Goals: Clinical AIMS

Program Standard Interventions Educate staff on proper documentation

Ascension’s MissionCommunicate Goals to Staff

Do you know your health system’s goals?

Articulate and promote

the pharmacists’

value proposition for internal

and external

stakeholders

Adapted from: Wild D. ASHP Highlights Need for Strong Ambulatory Pharmacy Biz Models. Pharmacy Practice News 2014;41.

Apply effective antimicrobial stewardship interventions that positively impact patient outcomes

17

Presenter
Presentation Notes
Ascension’s Mission: Provide Healthcare That Works Healthcare That Is Safe Healthcare That Leaves No One Behind Pharmacists play a vital role in the fulfillment of that mission and Sentri7® is a tool to support clinicians in this effort Developed Clinical AIMS to support mission Developed a system rule set to support clinical AIMS
Page 19: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Wild D. Pharmacy Practice News 2014;41.

Gather Outcomes & Cost Data

Align Pharmacy Practice With Organizational Goals: Clinical AIMS

Program Standard Interventions Educate staff on proper documentation

Ascension’s MissionCommunicate Goals to Staff

Do you know your health system’s goals?

Apply effective antimicrobial stewardship interventions that positively impact patient outcomes

18

Page 20: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

System (AMS) Rule/Intervention Example:

Apply effective antimicrobial stewardship interventions that positively impact patient outcomes

Rule Name Rule Description Programmed Intervention Outcomes

ASC Bug/Drug Mismatch -Targeted

Antimicrobials

Rule surveys micro culture results and detects situations in which the organism

shows a resistance to the specific antimicrobial - Carbapenem(s),

Cefepime, Piperacillin/tazobactam, Quinolones - currently in use. The rule

can assist the clinician in identifying patients where a change in antimicrobial

agent(s) may be indicated and lead to appropriate investigation.

Antimicrobial Stewardship/

Drug-bug Mismatch/De-escalation

• INCREASE in Dose/Frequency

• DECREASE in Dose/Frequency

• Medication Switch

• Medication Discontinuation

• Medication Start

• False Positive Alert

• Therapeutic Monitoring

• Patient Demographic Clarification (Allergies, ht, wt)

• Other – Please specify in notes section

ASC Targeted Surveillance –

Aztreonam with PCN Allergy

Identify all patients with active order for Aztreonam. Include criteria looking for Penicillin allergy (targeting patients on

Aztreonam w/ PCN allergy)

Antimicrobial Stewardship/

Drug-bug Mismatch/De-escalation:

Penicillin Allergy

19

Page 21: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Apply effective antimicrobial stewardship interventions that positively impact patient outcomes

1%

32%

4%

3%2%

58%

Impact of Interventions

DECREASE in Dose/Frequency

False Positive Alert

INCREASE in Dose/Frequency

Medication Discontinuation

Medication Start

Medication Switch

Other - Please specify in notessection

Patient DemographicClarification-allergies. ht/wt

Therapeutic Monitoring

20

Page 22: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Lessons Learned:• Clinical competency opportunities• Education of proper documentation• Setting expectations • Pharmacy practice variations• Confusion around placement of documentation• Utilizing a surveillance tool can not replace hard stops at

the point of order entry

Apply effective antimicrobial stewardship interventions that positively impact patient outcomes

21

Page 23: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Pearls

• Know your health system goals and align your pharmacy practice with those goals

• Standardize documentation in order to save time and allow for impactful reporting

• Document interventions which impact patient outcomes (that prove value added)

• Articulate and promote the pharmacists’ value proposition for internal and external stakeholders

22

Page 24: Clinical Intervention Documentation – Pearls · Clinical Intervention Documentation – Pearls. Mylinda Dill, PharmD. ... focus on improving care and processes at the bedside rather

Clinical Intervention Documentation – Pearls

Mylinda Dill, PharmDAscension Health/Wolters Kluwer Health

Fellow, Health Information and Clinical [email protected]