CLIFFORD ANDERSON

4301 Confederate Point Rd #173 Jacksonville, FL 32210 (904)710-3863 canders24@comcast.net

TO SECURE A CHALLENGING NETWORK TECHNICIAN POSITION WHERE MY ASSOCIATES IN NETWORK SYSTEMS ADMINISTRATION, VISIO, TWO YEARS OF HANDS ON IT AND EXTENSIVE CUSTOMER SERVICE

EXPERIENCE WILL BE UTILIZED.

EDUCATION

ITT Technical Institute, Jacksonville FL.

Associates of Science in Network Systems Administration, December, 2014 GPA: 3.4

TECHNICAL SKILLS

Microsoft Operating Systems Microsoft Networks Operating

Systems I & II WAN Technology and Applications Network Technology & Service

Integration Network Systems Management Network Management and Security Information Systems Security

Management Firewall Configuration CISCO/IOS/VPN FTP/TCP/IP

Linux Operating System Proficient in Microsoft Office

Suite Network Standards and

Protocols Windows Server 2003/2008 Migrations/Upgrades Perform System Back Up VMware Build Personal Computer

Systems Wiring/Cable Terminations Active Directory

PROFESSIONAL EXPERIENCE

Computer Consulting, Jacksonville, FL 3/2012- PresentIT Consultant

Responsible for building wireless and wired home networks including; routers and switches.

Analyze, troubleshoot and repair individual PC workstations including; replacing video cards, adding more memory and replacing hard drives.

Updated and installed Windows 7 and Microsoft Office Suite software. Update and maintain virus protection software, perform system scans

and remove any detected viruses, spyware and malware.

TEK System/Ascension Health, Jacksonville, FL 2/2015- 3/2015Network Analyst (Contract Position)

Mapping network closets for desktops, laptops, peripherals.

OBJECTIVE

E

CLIFFORD J ANDERSONRésumé Page Two

Create a Visio diagram showing all of the IT network equipment to facilitate a network equipment changeover.

Support Cisco to Avaya migration on the core network.

All Elements Mechanical, Orlando, FL HVAC Service Technician 11/2009-1/2012

Responsible for servicing residential and commercial HVAC systems. Troubleshot and resolved residential appliances including; refrigerators,

toasters, ovens, washers, dryers and microwaves. Set up computer server rooms for various companies. Troubleshoot and resolve low and high voltage HVAC units. Educate the homeowner with the appropriate usage and upkeep techniques

for their systems. Installation of high end equipment and programming of logic boards.

All Weather Contractors, Jacksonville, FL HVAC Service Technician 06/2007-10/2009

Responsible for managing all service, maintenance and installation operations of HVAC systems for WRH, Patriot and other property management companies.

2nd in the city of Jacksonville for sales of residential HVAC equipment. Troubleshoot and resolve low and high voltage HVAC units for heating and

cooling operations. Providing detailed reports to both the company and the customer Exceeded expectations for monthly contracts and maintenance quotas Set up computer server rooms for various companies.

AWARDS

Perfect Attendance in 1st & 2nd QuartersHonors in 1st, 2nd, & 3rd Quarters

Highest Honors in 1st, 2nd and 3rd Quarter

ASSOCIATIONS

National Technical Honor Society, 2013

REFERENCES AVAILABLE UPON REQUEST