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1 11.11.2004 1 CLIENTS DRIVING INNOVATION ON THE WAY TOWARDS SUSTAINABLE KNOWLEDGE SOCIETY THE EUROPEAN APPROACH Pekka Huovila VTT Building and Transport Finland Gold Coast 11.11.2004 2 CLIENTS DRIVING INNOVATION VTT’s Australian Collaboration International Research Network (ICALL) • Performance Based Building (EC PeBBU & AUS-PeBBu) Joint ICT Briefing Tool Development (PRISM / EcoProP) • International IAI and IMS work Long term collaboration between individual experts 11.11.2004 3 CLIENTS DRIVING INNOVATION INFORMATION SOCIETY ROADMAPS Intelligent and Sustainable Cities ICT in Construction Virtual Organisations and Breeding Environments Corporate Responsibility and Stakeholder Reporting INNOVATIVE COMMUNITIES ENABLING ENVIRONMENTS FOR MOBILE CITIZENS SYSTEMIC INNOVATION IN AN AMBIENT ENVIRONMENT INTERNATIONAL INNOVATION 11.11.2004 4 CLIENTS DRIVING INNOVATION INTERNATIONAL INNOVATION INCREMENTAL IMPROVEMENT OR RADICAL CHANGE? who will manage our projects in the future? how much office space do we need in the future? which will be the future lifestyles? what is our global vision? 11.11.2004 5 CLIENTS DRIVING INNOVATION CONSTRUCTION INNOVATION Operation Construction Construction Design materials schedules costs technologies products (goods + services) processes 11.11.2004 6 CLIENTS DRIVING INNOVATION Client’s Business d i s t u r b a n c e Planning, Regulations, Building Codes and other External Requirements Operation & Facility Management Operation & Facility Management Client’s Requirements setting and management Client’s Requirements setting and management Design Design Construction Planning Commissioning Demolition c o n s t r u c t i o n Client’s Needs WHAT’S THE VALUE OF THE CONSTRUCTED ASSET? WHAT IS CONSTRUCTION? disturbance to clients’ business whole life performance whole life costs and profit environmental pressure social impacts INNOVATIONS? systemic innovation social innovations different points of view

Transcript of CLIENTS DRIVING INNOVATIONconstruction-innovation.info/images/pdfs/conference_cd... · 2018. 8....

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11.11.2004 1

CLIENTS DRIVING INNOVATION

ON THE WAY TOWARDS SUSTAINABLE KNOWLEDGE SOCIETY─ THE EUROPEAN APPROACH

Pekka HuovilaVTT Building and Transport

Finland

Gold Coast11.11.2004 2

CLIENTS DRIVING INNOVATION

VTT’s Australian Collaboration• International Research Network (ICALL)• Performance Based Building (EC PeBBU & AUS-PeBBu)• Joint ICT Briefing Tool Development (PRISM / EcoProP)• International IAI and IMS work• Long term collaboration between individual experts

11.11.2004 3

CLIENTS DRIVING INNOVATION

INFORMATION SOCIETY ROADMAPS• Intelligent and Sustainable Cities• ICT in Construction• Virtual Organisations and Breeding Environments• Corporate Responsibility and Stakeholder Reporting

INNOVATIVE COMMUNITIES

ENABLING ENVIRONMENTS FOR MOBILE CITIZENS

SYSTEMIC INNOVATION IN AN AMBIENT ENVIRONMENT

INTERNATIONAL INNOVATION

11.11.2004 4

CLIENTS DRIVING INNOVATION

INTERNATIONAL INNOVATION

INCREMENTAL IMPROVEMENT OR RADICAL CHANGE?• who will manage our projects in the future?• how much office space do we need in the future?• which will be the future lifestyles?• what is our global vision?

11.11.2004 5

CLIENTS DRIVING INNOVATION

CONSTRUCTION INNOVATION

OperationConstructionConstructionDesign

• materials• schedules• costs

technologies

products (goods + services)

processes

11.11.2004 6

CLIENTS DRIVING INNOVATION

Client’sBusiness

d i s t u r b a n c e

Planning, Regulations, Building Codes and other External Requirements

Operation &Facility Management

Operation &Facility Management

Client’s Requirements setting and managementClient’s Requirements setting and management

DesignDesign

ConstructionPlanning

Commissioning

Demolition

c o n s t r u c t i o n

Clie

nt’s

Nee

ds

WHAT’S THE VALUE OF THE CONSTRUCTED ASSET?

WHAT IS CONSTRUCTION?

disturbance to clients’ business

• whole life performance• whole life costs and profit• environmental pressure• social impacts

INNOVATIONS?

systemic innovation

social innovations

different

points of

view

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CLIENTS DRIVING INNOVATION

CHANGING PRIORITIES?

OperationConstructionConstruction

Construction Operation & Facilities ManagementOperation & Facilities Management

WHAT DO WE OPTIMISE?

95 % 5 %

20 % 80 %

11.11.2004 8

CLIENTS DRIVING INNOVATION

CHANGING MARKET ENVIRONMENT

Construction Operation & Facilities ManagementOperation & Facilities Management

WHAT DO WE OPTIMISE?

• new procurement modes• new funding models• new risk scenarios• incremental improvement or rethinking?

20 % 80 %

11.11.2004 9

CLIENTS DRIVING INNOVATION

WHICH ARE OUR TOOLS?

• the product modeling approach

11.11.2004 10

CLIENTS DRIVING INNOVATION

WHICH ARE OUR NEEDS?

• what is still missing?

11.11.2004 11

CLIENTS DRIVING INNOVATION

WHICH ARE OUR NEEDS?seamless flowof information

life cyclemanagementof information

validation

validation

earlieriterations

validation

11.11.2004 12

CLIENTS DRIVING INNOVATION

INTERNATIONAL INNOVATION CASES

INFORMATION SOCIETY ROADMAPS• Sustainability and Intelligent Cities• ICT in Construction• Virtual Organisations and Breeding Environments• Corporate Responsibility and Stakeholder Reporting

INNOVATIVE COMMUNITIES

ENABLING ENVIRONMENTS FOR MOBILE CITIZENS

SYSTEMIC INNOVATION IN AN AMBIENT ENVIRONMENT

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CLIENTS DRIVING INNOVATION

INFORMATION SOCIETY INDEX

600

700

800

900

1000

35 45 55 65 75

DK

FICA

US CH

SICZ

SPIT

AU

11.11.2004 14

CLIENTS DRIVING INNOVATION

ENVIRONMENTAL SUSTAINABILITY INDEX

35

40

45

50

55

60

65

70

75

600 700 800 900 1000

FI

CA

CH

AU

KR

BE

UK

11.11.2004 15

CLIENTS DRIVING INNOVATION

FINLAND

CANADA

NEWZEALAND

DENMARK

GERMANY

BELGIUM

AUSTRALIA

SPAINISRAEL

JAPAN

ITALYCZECHREPUBLIC

sustainability ict literacy

INFO

RMAT

ION SO

CIET

Y IN

DEX

environmentallysustainable

society

informationsociety

sustainableknowledge

society

ENVIRONMENTAL SUSTAINABILITY INDEX

incremental improvement or big changes?

UNITEDSTATES

UNITEDKINGDOM

KOREA

SWITZERLAND

PORTUGALFRANCE

SLOVENIAIRELAND

11.11.2004 16

CLIENTS DRIVING INNOVATION

North

West

South

Central

INFORMATION SOCIETY ROADMAPSSustainable Urban Development and Intelligent Cities

11.11.2004 17

CLIENTS DRIVING INNOVATION

Central Eastern conclusionsbarrierso the transformation processo insufficient resources lead to restricted accesso deficits of ICT knowledge and skillso lack of motivation using new techniqueso social barriers, need of face-to-face contactso the lack of legal regulations

enablerso high accessibility of ICT needs by low cost equipmento ICT knowledge by ICT training for city administrationo ICT development based on local skills and knowledge

Intelcity Scenario voteso alternative scenario 6o virtual city 3,25o environment city 2,75o cultural city 2,15o e-democracy city 0,25o post-catastrophe 0

11.11.2004 18

CLIENTS DRIVING INNOVATION

Central Eastern Alternative ScenariosPatchwork Cityo segregated and differentiated lifestyles and city

districtso specific areas in cities will develop differentlyo disperse urban structureso cities are different and specific scenarios are more

likely to come to pass in one city than in another city

Trend Cityo no dramatic changes; colourful, allowing atmosphereo ICT will not change our city, but

- ICT prevents the city from collapsing- we might depend on ICT- modern society needs complex support systems

Overload Cityo over-complexity leads to less participationo the citizens feel e-violence and e-power, that leads to

less active citizens discouraged to get involved in decision making processes

o coercion

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CLIENTS DRIVING INNOVATION

INTELCITY Landing Places INTELCITY Landing Places

EU Policy Goals:

2003 2006 2013 20302008

2030 Sustainable Development

Basic eSkilled, Sustainability-Aware Society

Environmentally Responsible Networked Society

Culturally Cohesive Post Fossil Fuel Knowledge Society

Sustainable Society in Smart Cities – the eAgora

Key SUD Research Steps Key SUD Research Steps

2010 Knowledge Society

Development of Sustainable Knowledge City VisionDevelopment of Sustainable Knowledge City Vision

Up 2006

e-Skilled Society.Enabling protocols & standards.ICT inter-operabilitySpecification of IOSCP

Up to 2008Networked SocietyImplement IOSCPIntelligent city systemsNano tech’ydata capture

Environ-mentally responsible Society & Life-stylesCSRPolitical stability

Conflict resolution

Culturally Cohesive SocietyAgreed SD/SUD PlansSustainable post fossil fuel life-styles

Up to 2013KnoweldgeSocietyAmbient IntelligenceIOSCP based eGov.DSS linked to sensors

Sustainable Aware Soc.Common visionParticipa-tionMeeting pollution targets

Beyond 2013e-AgoraIntegrated SMART City implementedFull e-DemocracyDematerialisegoods + e-services

Sustainable SocietyClosed urban metabolismFully implemented incentive systeme-planning

Key ICT Research Steps

Summ

ary Roadm

ap diagram

11.11.2004 20

CLIENTS DRIVING INNOVATION

• EC FP6 Integrated Project• IST Networked Business and

Governments• 11,7 M € EU 7 M €• 18 months 0104 – 0705 phase I• 20 Cities, 20 ICT companies, 30+

research organizations

• WP2b e/m-Participation• Wired and Wireless Platforms for

e-Voting/m-Polling• Helsinki, Tampere, Nokia, GoPro,

UIAH, VTT

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CLIENTS DRIVING INNOVATION

INFORMATION SOCIETY ROADMAPSStrategic Roadmap towards Knowledge-

Driven Sustainable Construction

ee--HUBHUB

Europeanconstruction

sector organisations

IMSIMS

Global RTD

Standardisation

Key IST research projects

IST clusters and networks

HungaryHungary

National programmes+ support groups

F P 6 F P 6

ROADCON

ROADCON

GlobEMENGlobEMEN

SloveniaSlovenia

France France PUCAPUCA

bcXMLbcXML

ISO STEPISO STEP

W3CW3C

OMGOMG

OAGOAGIAI/ISOIAI/ISOIFC2xIFC2x

ItalyItalyFTI, MIUR, ANCEFTI, MIUR, ANCE

DenmarkDenmarkDigital Digital buildingbuilding

GermanyGermanyBMVBWBMVBW, , BMWiBMWi,,

GAEBGAEBFinland Finland TEKES, VERA,TEKES, VERA,

ProIT,UTTProIT,UTT

VOSTERVOSTER

ENBRIENBRI

eLEGALeLEGAL

OSMOSOSMOS

ISTforCEISTforCE

eCOGNOSeCOGNOS

ee--CORE CORE

DIVERCITYDIVERCITY

eConstructeConstructNESKEYNESKEY

Other IST roadmaps

ICCIICCI

prodprodAECAEC

ECIECI

CEN / ISSSCEN / ISSS

PROCUREPROCURE

JapanJapan

ENCORDENCORD ECCREDIECCREDI

ISO PLIBISO PLIBISO/ ICISISO/ ICIS

TC59/SC13 WG6TC59/SC13 WG6

INTELCITYINTELCITY

VOMAPVOMAP

NetherlandsNetherlandsConstrucTableConstrucTable,,

PAISPAIS

BelgiumBelgium PolandPoland

CzeckCzeck RepRep..

NorwayNorway SpainSpain

USA USA AustraliaCRC IC

AustraliaCRC IC

SwitzerlandSwitzerland

TurkeyTurkeySwedenSwedenCompetitiveCompetitive BlgBlg

ITBoFITBoF

Portugal Portugal FEDER, MSI, AIFEDER, MSI, AI

UK UK EPSRC, DTI,EPSRC, DTI,CITE, SIENECITE, SIENE

FutWorkspFutWorksp

ROADCON Support Group All major stakeholders286 organisations~70% industry28 countries

11.11.2004 22

CLIENTS DRIVING INNOVATION

ResearchResearch

DevelopDevelop

EmergingEmerging

TakeTake--upup

MobileMobilesimulationsimulation

Value creationValue creationprocessprocess

RequirementsRequirementsengineeringengineering

PerformancePerformancebased procurebased procure--

ment modesment modes

PerformancePerformanceclassificationclassification

systemsystem

CapturingCapturingcustomercustomer

needsneeds

RequirementRequirementmanagementmanagement

toolstoolsValue addingValue adding

procuctsprocucts

ValueValuenetworksnetworks

Cost drivenCost driven business business processprocessUse

ICT ICT basedbasedverificationverification

toolstools

PerformancePerformancebased contractualbased contractual

modesmodes

OnlineOnlineconformityconformityassessmentassessment

Mass custoMass custo--mised systemmised system

conceptsconcepts

VirtualVirtualtestbedstestbeds

ModularModularproductproduct

conceptsconcepts

ProductProductdevelopmentdevelopment

methodologiesmethodologies

Performancedriven procesPerformancedriven process

11.11.2004 23

CLIENTS DRIVING INNOVATION

ResearchResearch

DevelopDevelop

EmergingEmerging

TakeTake--upup

AdvancedAdvancedidentityidentity

managementmanagement

WirelessWirelessnetworknetwork

SeamlessSeamlessinterconnecinterconnec--

tivitytivity

NetworkNetworkreconfigurreconfigur--

abilityability

SecureSecuremobilemobileappliappli--

cationscations

NaturalNaturalLanguageLanguage

RemoteRemotecontrolledcontrolled

devicesdevices

IntelligentIntelligentproductsproducts &&

devicesdevices

ProductProducttaggingtagging

LogisticsLogisticsmanagementmanagement

IntegrationIntegration of of high precisionhigh precision

localisinglocalisingtechnologiestechnologies

SemanticSemanticbased contentbased content

integrationintegration

Ambientaccess

Ambientaccess

NetworkNetworkIntegratedIntegrated

devicesdevices

ContextContextawareaware

systemssystems

GPSGPS--basedbasedservicesservices

Secure accessSecure accessto to distributeddistributedinformationinformation

IntegrationIntegrationof of advanced advanced

interfacesinterfaces

AdaptiveAdaptiveMultiMulti--ModalModalInterfacesInterfaces

UseUse ofofwearablewearable

appliancesappliances

MultimediaMultimediainterfacesinterfaces/ / devicesdevices

LAN, Web (Internet), Mobile LAN, Web (Internet), Mobile phonesphones & & PDAsPDAs, GPS, GPSUse

SmartbuildingSmart

buildingDigital

siteDigital

site

UbiquitousUbiquitous& & realtimerealtimenetworknetwork

Self organisingSelf organisingsemantic based semantic based &&

context aware context aware systemssystems

11.11.2004 24

CLIENTS DRIVING INNOVATION

FacilityManagementMaintenance

OperationUse of facility

ConstructionOnsite operations

LogisticsManufacturing and

transport of products

Currentpractice

RFID in constructionState of the Art

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CLIENTS DRIVING INNOVATION

Vision

FacilityManagemenit

RFID inmaintenance

OperationRFID in

building use

ConstructionRFID in

building siteoperations

LogisticsRFID in

manufacturingand transport

VisionRFID in

life cyclemanagementof facilities

11.11.2004 26

CLIENTS DRIVING INNOVATION

DevelopDevelop

ApplyApplyWirelessWirelesssensorssensors

Practice

ResearchResearch

EmergingEmerging

Happy facilitywith

satisfied users

Scanneddrawing archives

Scanneddrawing archives

RFID in Facility Management

ConditionassessmentCondition

assessmentServicemanualsServicemanuals

Productspecifications

Productspecifications

RFIDRFIDin in productsproducts

RequirementsRequirementsmodelmodel

MaintenanceMaintenanceplanplan

ConstructionConstructionmodelmodel

ProductProduct modelmodellinklink

MaintenanceMaintenancemodelmodel

SelfSelfdiagnosticsdiagnosticsReportingReporting LocalisationLocalisationVirtualVirtual

modelmodel

LearningLearningsystemssystems

PowerlessPowerlessnetworksnetworks

SelfSelfmaintenancemaintenance

NewNewservicesservices

IntegratedIntegratedsensorssensors

AlarmsAlarms

11.11.2004 27

CLIENTS DRIVING INNOVATION

•MOSAIC

Roadmap Design for Collaborative Virtual Organizations in Dynamic Business Ecosystems

Context Aware Collaborative Environments for Next Generation Business Networks

Strategic Action for a Sustainable Knowledge & Information Age

VOmap

Interacts withInteracts with

Goes to Goes to

Contributes toContributes toDeliversDelivers

Prepares / agreesPrepares / agreesSupport delivery ofSupport delivery of

Implements, complieswith & uses

Implements, complieswith & uses

VirtualOrganisation

VirtualOrganisation

BreedingEnvironment

BreedingEnvironment

Productor serviceProduct

or service

......StandardsStandards

ICT platformICT platformProceduresProcedures

......StandardsStandards

ICT platformICT platformProceduresProcedures

Organisation(legal entity)

Organisation(legal entity)

CustomerCustomer

Participates inParticipates inLeadsLeadsInitialisesInitialises

Coordinatesco-delivery ofCoordinates

co-delivery of

Shares,collaborates usingShares,collaborates using

11.11.2004 28

CLIENTS DRIVING INNOVATION

NEw Partnerships forSustainable Development in theKnowledge EconomY

NEw Partnerships forSustainable Development in theKnowledge EconomY

11.11.2004 29

CLIENTS DRIVING INNOVATIONAchieving a Sustainable Society

• Is transparent• Is widely understood, supported and used• Is efficient (leverages ICT capability)• Accepts input and provides data 360 degrees

The threshold for achieving a sustainable society is a sustainable economy that generates both tangible and Intangible wealth.

Such an economy requires a feedback system that

Sustainable society means• environmental sustainability• social sustainability• economic sustainability

11.11.2004 30

CLIENTS DRIVING INNOVATION

IntangibleIndictorsIntangibleIndictors

Built Environment

Indicators

Built Environment

IndicatorsSustainability

Indictors

360Account-

ability

• Measures• Methodologies• Enabling Factors

• Measures• Methodologies• Enabling Factors

• Incentives Research• Competencies Training• Methodologies• Valuation

• SustainabilityMetrics

•Reporting Methodologies

• SustainabilityMethodologiesfor Cities/Regions

11

5

• Measures• Relationships•Test Beds

ICT CapabilityIntegrated Open Source

• Interface based on XML, XSL, VRML, eGIF, and other standards• Decision & analysis system supported by GIS & analysis tools such as data mining, etc.• Integrated multi-dimensional database with intelligent information management.

ICT CapabilityIntegrated Open Source

• Interface based on XML, XSL, VRML, eGIF, and other standards• Decision & analysis system supported by GIS & analysis tools such as data mining, etc.• Integrated multi-dimensional database with intelligent information management.

2233

44

55

66•Supporting technologies•Test Beds

77

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CLIENTS DRIVING INNOVATION

SustainableEconomy

ImprovementsImprovements

ExpandreportingExpandreporting

Short Term2008

Mid Term2015

ResearchLinkagesResearchLinkages

GlobalPoliciesGlobalPolicies

IndexIndex

PolicyChangesPolicyChanges

Common FrameworkCommon Framework

AssessICTAssessICT

Later Stages2030

Immediate2005

ResearchImpactsResearchImpacts

LaunchCommunityLaunchCommunity

OpenPlatform

11.11.2004 32

CLIENTS DRIVING INNOVATION

workplace from the mWorker view point > NEEDS

workplace createdbased on mWorkingrequirements

mWorker has needs in home

homes meeting userrequirements

mWorker has needs in community

communities aredeveloped based on user requirements

mWorker has needs in consuming

commercial servicesbased on customerrequirements

needs

requirements

Interface,conformity

services

products & infrastructure

result

ProductivemWorkspace

Supportive individualsocial nodal point

Supportive collectivesocial network

Self-actualized, esteemed mCustomers

Customer segmenttailored

Whole Life services

Modular home selection services with

mVisualisation aids

Novel, innovative and inclusive 4S services

mCustomer Initiatedflexible self-sustained

mServices

Adaptable productivemOffice-concepts

Adaptable masscustomized comfortable

homes

Serviceable, Sustainable,Safe and Supportive

built environment

Mobile agilevalue networked

infrastructure

mCustomerLiving logistics

mCitizenCapable and

enablingcommunities

mResidentSuitable,

affordable homes

mWorkerDistributedmWorkplace

solutions

mobile usersand workers

builtenvironment

businessopportunities!

ambient intelligent landscape for mWorker, increase of worklife balance bysuitable solutions, increase of sustainable productivity and wellbeing

ENABLING ENVIRONMENTS

11.11.2004 33

CLIENTS DRIVING INNOVATION

LivingLab APPROACH

11.11.2004 34

CLIENTS DRIVING INNOVATION

mLocus CONCEPT

11.11.2004 35

CLIENTS DRIVING INNOVATION

AMI in Europe

11.11.2004 36

CLIENTS DRIVING INNOVATION

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CLIENTS DRIVING INNOVATION

Ron Newbower, Mass GeneralApril 29, 2003

HD

ISC

HA

RG

E

AD

MISSIO

N

REFERRAL

SUPP

LIES

SUPPO

RT

TECHNOLOGYISLANDS WITHSPECIALISTS

REFERRAL

BED

REFERRAL

BED

BED

HEALTHCARE - traditional approach

11.11.2004 38

CLIENTS DRIVING INNOVATION

users of facilities

Networks globally

VISION

operation design processes conditions

LIFE CYCLEPROCESSES

Healing Hospital

COREACTIVITIES

PERFORM-ANCE

SUPPORTINGPROCESSES

HEALING HOSPITAL OF THE KNOWLEDGE SOCIETY

HealingHospital

HealingCommunity

HealingHome

Pekka Huovila VTT & Jarmo Suominen UAIH / MIT 19.03.04

HEALTHCARE – in Future

11.11.2004 39

CLIENTS DRIVING INNOVATION

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CLIENTS DRIVING INNOVATION

FACILITY INVESTMENT

BRAND

ENABLING

PERSONNEL

COMMUNITY

Real estate value

Capital cost

Running costs

Corporate image

Location andlocal services

Communication,CSR

Equipment

Systems

Communication,ICT

€ / m2

€ / person / year

€ / m2

judgement

tick from list

tick from list

tick from list

tick from list

tick from list

economy

identity

technology

MAIN CATEGORY SUB CATEGORY

INDICATOR UNIT /ASSESSMENT

11.11.2004 41

CLIENTS DRIVING INNOVATION

FACILITY WORK PLACE

INDIVIDUALWELL-BEING

SUPPORTSERVICES

PERSONNEL

COMMUNITY

Usability

Performance

Adaptability

Indoorconditions

Workplacedesign

Comfortand pleasure

Diversity ofteamspaces

Conferencingfacilities

Work lifebalance

occupancy

tick from list

tick from list

tick from list

judgement

judgement

tick from list

tick from list

tick from list

productivity

psycho-social

serviceability

MAIN CATEGORY SUB CATEGORY

INDICATOR UNIT /ASSESSMENT

11.11.2004 42

CLIENTS DRIVING INNOVATION

FACILITY ACCESSIBILITY

SUSTAINABILITY

SAFETY

PERSONNEL

COMMUNITY

Designfor all

Publictransport

Lighttransport

Energyconsumption

Service lifeand recycling

Syst. mainten. &environm. risks

Humansecurity

Informationinfrastructure

Materialsafety

measure

tick from list

tick from list

measure

tick from list

tick from list

tick from list

tick from list

tick from list

connectivity

environment

protection

MAIN CATEGORY SUB CATEGORY

INDICATOR UNIT /ASSESSMENT

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CLIENTS DRIVING INNOVATION

FACILITY

INVESTMENT

ENABLING

COMMUNITY

Real estate value

Capital costRunning costs

Corporate imageBRAND Location and local services

Communication, CSREquipmentSystems

Communication, ICT

economy

identity

technology

MAIN CATEGORY

SUB CATEGORYINDICATOR

WORK PLACE

SUPPORT SERVICES

Usability

PerformanceAdaptability

Indoor conditions

PERSONNEL INDIVIDUAL WELL-BEING Workplace designComfort and pleasure

Diversity of teamspacesConferencing facilities

Work life balance

productivity

psycho-social

serviceability

ACCESSIBILITY

SAFETY

Design for all

Public transportLight transport

Energy consumptionSUSTAINABILITY Service life and recycling

Systematic maintenance & Envir. risksHuman security

Information infrastructureMaterial safety

connectivity

environment

protection

35 %

45 %

20 %

25 %

40 %

35 %

25 %

50 %

25 %

30 %

50 %

20 %

BUS

INE

SS

ENAB

LER

SBU

SIN

ES

S EN

ABLE

RS

11.11.2004 44

CLIENTS DRIVING INNOVATION

11.11.2004 45

CLIENTS DRIVING INNOVATION

11.11.2004 46

CLIENTS DRIVING INNOVATION

INTERNATIONAL INNOVATION

CHANGING MARKET ENVIRONMENT• new variables?• new priorities?

SUSTAINABLE KNOWLEDGE SOCIETY VISION• different approaches (Roadmaps)• mobile individuals with varying user profiles

INNOVATIVE OPENINGS• Living Laboratories• Future healthcare• Enabling environments→ systemic and social innovations→ win-win-win concepts