Client consultation / Skin types

Client’s first impression

The initial impression may well determine if he or The initial impression may well determine if he or she will return for future services, or recommend she will return for future services, or recommend the salon to othersthe salon to others

First contact with the client is often by way of the First contact with the client is often by way of the telephonetelephone Pleasant voice and speak in a professional Pleasant voice and speak in a professional

mannermanner Knowledgeable of servicesKnowledgeable of services Greets people as they enter the salon for Greets people as they enter the salon for

information or by appointment information or by appointment

Record Keeping

Page 663, fig. 19-13Page 663, fig. 19-13 Record date & type of service being providedRecord date & type of service being provided

Include products used & purchased for home Include products used & purchased for home useuse

Recommend services & products beneficial to Recommend services & products beneficial to clientclient

Clarify the importance of a proven skin care Clarify the importance of a proven skin care regimenregimen

Record card contents Client’s nameClient’s name Home addressHome address Home telephone numberHome telephone number Client’s occupation & date of birthClient’s occupation & date of birth Client’s medical history & medicationClient’s medical history & medication Any contraindicationsAny contraindications

Pacemaker, metal implants, pregnancy, diabetes, Pacemaker, metal implants, pregnancy, diabetes, epilepsy, allergies, high blood pressureepilepsy, allergies, high blood pressure

Information on previous skin care & treatments usedInformation on previous skin care & treatments used Information on skin care productsInformation on skin care products Notation of client referral Notation of client referral Observations on client’s skin type, skin condition & Observations on client’s skin type, skin condition &

abnormalities of the skinabnormalities of the skin

Skin TypeSkin Type Description Description

OILY SKINOILY SKIN Overabundance of sebum , Overabundance of sebum , may be blemished, may be blemished, treatments help to clear & treatments help to clear & normalize production of normalize production of sebumsebum

NORMAL SKINNORMAL SKIN Usually good condition, Usually good condition, adequate sebum & moisture adequate sebum & moisture usually free of blemishes ,can usually free of blemishes ,can benefit from maintenance to benefit from maintenance to keep it healthy & attractivekeep it healthy & attractive

DRY SKINDRY SKIN Lacking oil; often dehydratedLacking oil; often dehydrated

Treatments can stimulate Treatments can stimulate sebaceous glands to produce sebaceous glands to produce natural oils needed to keep natural oils needed to keep skin lubricatedskin lubricated

COMBINATION SKINCOMBINATION SKIN Either oily & normal or Either oily & normal or normal & dry, treatments normal & dry, treatments normalize functioning of normalize functioning of sebaceous glands & improve sebaceous glands & improve health & appearancehealth & appearance

Skin Conditions Specific skin types can contribute to specific Specific skin types can contribute to specific

skin conditions, there are a number of skin conditions, there are a number of conditions that can affect any type of skinconditions that can affect any type of skin

Some of the more common conditions include:Some of the more common conditions include: If If Oily skinOily skin is not cleansed properly, sebum is not cleansed properly, sebum

& dead cells clog pores & lead to & dead cells clog pores & lead to comedones (blackheads)comedones (blackheads)

These are breeding grounds for infectious These are breeding grounds for infectious bacteria &, if not given proper attention, bacteria &, if not given proper attention, can develop into pimples. An occasional can develop into pimples. An occasional pimple may develop into acnepimple may develop into acne

DehydrationDehydration can occur in every skin type, can occur in every skin type, regardless of how oily the skin isregardless of how oily the skin is

Skin Conditions Client skin may have a sufficient amount of oil Client skin may have a sufficient amount of oil

but can still feel dry & flaky because of an but can still feel dry & flaky because of an insufficient fluid intake, too much sun, or the insufficient fluid intake, too much sun, or the use of drying cosmetics are just some of the use of drying cosmetics are just some of the factors that can cause dehydration factors that can cause dehydration

The application of moisturizers in the morning & The application of moisturizers in the morning & evening, along with regular facial treatments, evening, along with regular facial treatments, can help the skin maintain the proper moisture can help the skin maintain the proper moisture contentcontent

SensitivitySensitivity can occur in all skin types as a can occur in all skin types as a reaction to such enemies of the skin as air reaction to such enemies of the skin as air pollution, chemical present in water, & pollution, chemical present in water, & preservatives in foodpreservatives in food

Skin Conditions

Today, it is more important than ever Today, it is more important than ever to treat the skin with proper daily to treat the skin with proper daily carecare

Mature or aging skinMature or aging skin is usually loose, wrinkled, is usually loose, wrinkled, & or lined& or lined

Treatments may be effective in slowing down the Treatments may be effective in slowing down the aging process and can help diminish surface linesaging process and can help diminish surface lines

Skin abnormalities Abnormalities of the sebaceous gland & hair follicle Abnormalities of the sebaceous gland & hair follicle

Comedones, papules, pustules, ingrown hairComedones, papules, pustules, ingrown hair Abnormalities of the capillariesAbnormalities of the capillaries

Dilated capillaries [not broken], rosaceaDilated capillaries [not broken], rosacea Abnormalities of pigmentationAbnormalities of pigmentation

Freckles, liver spots, moles, vitiligo Freckles, liver spots, moles, vitiligo Abnormalities of the corneum layerAbnormalities of the corneum layer

PsoriasisPsoriasis Abnormalities of the connective tissueAbnormalities of the connective tissue

Skin tags, scars, keloidsSkin tags, scars, keloids AbnormalitiesAbnormalities

Warts, cold sores, or herpes simplexWarts, cold sores, or herpes simplex

Summary

The cosmetologist does not treat skin The cosmetologist does not treat skin diseases or disordersdiseases or disorders

However, as a professional, you must be However, as a professional, you must be able to recognize the presence of various able to recognize the presence of various skin ailments in order to suggest that the skin ailments in order to suggest that the client seek medical advice from a physicianclient seek medical advice from a physician

Record keeping is a vital tool in the salonRecord keeping is a vital tool in the salon