Clickadvisor Crowdsourcing 0608

45
CROWDSOURCING A NEW MARKET RESEARCH TECHNIQUE [email protected] clickadvisor insight for innovation

Transcript of Clickadvisor Crowdsourcing 0608

Page 1: Clickadvisor Crowdsourcing 0608

CROWDSOURCINGA NEW MARKET RESEARCH TECHNIQUE

[email protected]

insight for innovation

Page 2: Clickadvisor Crowdsourcing 0608

CONGRATULATIONS! YOU ARE PERSON OF THE YEAR

Page 3: Clickadvisor Crowdsourcing 0608

THE RISE OF CITIZEN JOURNALISTS

Page 4: Clickadvisor Crowdsourcing 0608

THE RISE OF CITIZEN BROADCASTERS

Page 5: Clickadvisor Crowdsourcing 0608

THE RISE OF CITIZEN EXPERTS

Page 6: Clickadvisor Crowdsourcing 0608

THE RISE OF CITIZEN EDITORS

Page 7: Clickadvisor Crowdsourcing 0608

THE RISE OF CITIZEN REVIEWERS

Page 8: Clickadvisor Crowdsourcing 0608

THE RISE OF CITIZEN MARKETERS

Page 9: Clickadvisor Crowdsourcing 0608

“To find something comparable you have to go back 500 years to the printing press,

the birth of mass media. Technology is shifting power away from the editors, the publishers, the establishment, the media elite. Now it’s the people who are taking

control.”

Rubert Murdoch

Page 10: Clickadvisor Crowdsourcing 0608

CUSTOMERREALLYIS KING

Page 11: Clickadvisor Crowdsourcing 0608

SO WHAT FOR MARKET RESEARCH?

Page 12: Clickadvisor Crowdsourcing 0608

CUSTOMER ADVOCACY IS A KEY BRAND METRIC

Page 13: Clickadvisor Crowdsourcing 0608

BRAND HEALTH MEANS BEING “REMARKABLE”

Page 14: Clickadvisor Crowdsourcing 0608

MARKET-LED INNOVATION IS THE FUTURE

Page 15: Clickadvisor Crowdsourcing 0608

CROWDSOURCING | CITIZEN BRAINSTORMING

Page 16: Clickadvisor Crowdsourcing 0608

MAY 2007 SIMON RODRIGUEZ, CUMANÁ VENENZUELA

Page 17: Clickadvisor Crowdsourcing 0608

SOURCING SOLUTIONS FROM THE CROWD

Page 18: Clickadvisor Crowdsourcing 0608

JASON DICEMAN’S DOTMOCRACY

Page 19: Clickadvisor Crowdsourcing 0608

CROWDSOURCING | CITIZEN BRAINSTORMING AS A BUSINESS MODEL(THREADLESS - TOP VOTED DESIGNS GET PRINTED)

Page 20: Clickadvisor Crowdsourcing 0608

CROWDSOURCING | CITIZEN BRAINSTORMING AS A BUSINESS MODEL(GOLDCORP - ONLINE TREASURE HUNT YIELDS $3BN GOLD)

Page 21: Clickadvisor Crowdsourcing 0608

CROWDSOURCING | CITIZEN BRAINSTORMING AS A BUSINESS MODEL(P&G / ELI LILLY)

Page 22: Clickadvisor Crowdsourcing 0608

NIH

NOTINVENTEDHERE

Page 23: Clickadvisor Crowdsourcing 0608

PFE

PROUDLYFOUNDELSEWHERE

Page 24: Clickadvisor Crowdsourcing 0608

CROWDSOURCING REDUCES INNOVATION RISK(MUJI - TAKING PRE-ORDERS FOR TOP VOTED CONCEPTS)

Page 25: Clickadvisor Crowdsourcing 0608

CROWDSOURCING SPEEDS UP INNOVATION(NESTLE CO-CREATING WITH PROFESSIONALS)

Page 26: Clickadvisor Crowdsourcing 0608

CROWDSOURCING TAKES COST OUT OF INNOVATION(BREWTOPIA - USING CONSUMERS AS A CREATIVE RESOURCE)

Page 27: Clickadvisor Crowdsourcing 0608

CROWDSOURCING TAKES COST OUT OF INNOVATION

Page 28: Clickadvisor Crowdsourcing 0608

THE SCIENCE BIT | CITIZEN BRAINSTORMING & SURVIVAL OF THE FITTEST

Page 29: Clickadvisor Crowdsourcing 0608

CROWDSOURCINGPUTS MARKET RESEARCH AT THE HEART OF BUSINESS

Page 30: Clickadvisor Crowdsourcing 0608

BUT CAN WE CROWDSOURCEINSIGHT?

Page 31: Clickadvisor Crowdsourcing 0608

YES WE CAN!

Page 32: Clickadvisor Crowdsourcing 0608

USING “IDEA WIKIS” TO CROWDSOURCE INSIGHT(UNILEVER IDEA WIKI (HOUSEWORK TIPS))

Page 33: Clickadvisor Crowdsourcing 0608

THE TECH BIT: THE DATABASE-BACKED SOCIAL WEB MAKES ALL THIS POSSIBLE

Page 34: Clickadvisor Crowdsourcing 0608

USING “IDEA BLOGS” TO CROWDSOURCE INSIGHT(STARBUCKS IDEA BLOG)

Page 35: Clickadvisor Crowdsourcing 0608

USING “IDEA BLOGS” TO CROWDSOURCE INSIGHT(TRENDWATCHING IDEA BLOG)

Page 36: Clickadvisor Crowdsourcing 0608

USING “IDEA BLOGS” TO CROWDSOURCE INSIGHT(SIMPLE SKINCARE IDEA BLOG WITH E-SHOP)

Page 37: Clickadvisor Crowdsourcing 0608

USING “IDEA CLOUDS” TO CROWDSOURCE INSIGHT(BRANDTAGS.NET)

Page 38: Clickadvisor Crowdsourcing 0608

USING “IDEA CLOUDS” TO CROWDSOURCE INSIGHT(BRANDTAGS.NET)

Page 39: Clickadvisor Crowdsourcing 0608

USING “IDEA CLOUDS” TO CROWDSOURCE INSIGHT(CLICKADVISOR.COM)

Page 40: Clickadvisor Crowdsourcing 0608

ONE MORE THING...

Page 41: Clickadvisor Crowdsourcing 0608

CROWDSOURCING CREATES BRAND FANS!

Propensity to Recommend

Page 42: Clickadvisor Crowdsourcing 0608

For reprints/research enquiries: [email protected] +44 777 95 77 248

clickadvisorinsight for innovation

Page 43: Clickadvisor Crowdsourcing 0608

clickadvisorinsight for innovation

About Clickadvisor★ Hello, we’re Clickadvisor, a new digital insight agency that uses crowdsourcing

technology to help brands do market-led innovation

★ Instead of running traditional groups and interviews, we uncover needs, opportunities and solutions using online idea and design contests

★ Innovation Idea Contests

★ Trendspotting Contests

★ Brand Naming Contests

★ Pack/Cover Design Contests

★ Our idea and design contests help brands do collaborative innovation, delivering creative insight fast and cost-effectively

Page 44: Clickadvisor Crowdsourcing 0608

clickadvisorinsight for innovation

About the SpeakerPaul Marsden is director at clickadvisor.com, a digital insight agency specialising in innovation

An experienced market researcher, career highlights to date include:

★ Product management, sales and market research at Astra Zeneca★ PhD in social psychology (social influence) - development of online

research tool featured in The New Scientist★ Led London School of Economics team validating the link between

brand advocacy and sales growth - worked on innovation research projects for BBC, LVMH, Nokia, Economist, and Unilever

★ Co-founded two successful digital marketing agencies (Spheeris (online communication) and Brainjuicer (online research))

★ Co-authored popular business book ‘Connected Marketing’

Paul’s latest venture, clickadvisor.com, helps brands do collaborative innovation through brand-sponsored idea and design contests

Page 45: Clickadvisor Crowdsourcing 0608

clickadvisorinsight for innovation

FlipsideA reformed bodybuilder, Paul is a diving fanatic and a qualified divemaster