Click to edit Master subtitle styleCURRICULUM &IMMERSION EXPERIENCE

ECC 2010

Robert Heckman, Sr. Associate DeanSchool of Information Studies

Syracuse University

June 14, 2010

Powered by Syracuse University’s collaboration with JPMorgan Chase & Co.

Presentation Outline

1. The collaboration between JPMorgan Chase and Syracuse University

1. The Global Enterprise Technology (GET) Curriculum

1. The GET Immersion Experience

1. Expanding university and industry engagement

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Syracuse University –JPMorgan Chase Collaboration:Initial Statement (2007) of Purpose and Intent

Drive innovation in university education and financial services technology, transforming the way technologists are trained and creating a sustainable model for world-class university-industry collaboration that delivers long term value to both organizations and the broader community (both local and global). In support of this vision, we will:

Build an interdisciplinary and experiential learning curriculum for technologists that becomes known as the best in the world of its kind

Collaborate on research projects of joint interest, develop "centers of excellence" in key technology areas which are recognized as such by our peers

Foster knowledge sharing with other universities, industry partners and the community to extend the benefits of the collaboration and reach a wider audience of constituents

World-Class Global Enterprise Technology

Synergy Across the Workstreams

Tech Cente

r

Curr-icculu

m

Research

Enable the curriculum:

Provide "experiential learning" via internships & realistic course projects

Bringing the "real world" into the classroom via guest speakers & course project reviewers

Fuels research: Easier collaboration and

discussion "around the water cooler“

SU faculty and students to work in a secure JPMC environment

Enhance curriculum & research: Research projects generate new and enhanced

courses

Curriculum focus trains/improves student researchers

The Foundation:The Global Enterprise Technology

Curriculum

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Communicating orally and in

writing for the Global Enterprise

Critical thinking for complex technical

challenges

Understanding large-scale and

global information systems

Developing and managing systems

in the Global Enterprise

Managing the business of IT in the context of

global challengesTheory

PracticeExperien

ceReflectio

n

Interdisciplinary Content drawing from:Information ManagementBusiness ManagementEngineering and Computer Science

Open Access:Courses- no prerequisitesStudents from any disciplineEmployers in any sectorMultiple college institutions

Real-world Focus:Strategy formulationExperiential learningPractitioner engagementBest practice evaluation

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GET Minor

Finance/Mgmt.Inf. Systems

Arts and Sciences

Computer Science

Integrating a common core (the GET Minor) with a variety of Majors

Technical Depth

Applic

ati

on

Know

ledge

GET Certificate

IM (iSchool)

SIS (iSchool or LCS)

MBA (Whitman)Engineering Mgmt (LCS)

CS(LCS)

Integrating a common core (the GET Certificate)

with GET-enhanced programs (specializations)

Technical DepthA

pplic

ati

on

Know

ledge

The GET Programs Undergraduate Graduate

2008 Deliverables 2009 Deliverables 2010 Plan 2011 Vision

For both undergraduate and graduate programs:

There is a “core” set of courses taken by students with a variety of backgrounds

The core is a recognized program (GET Minor, GET Certificate of Advanced Study)

There are GET-related courses in several specific areas of focus (ex. majors) that focus on GET-concepts within the students specialization (these often have prerequisites and are not open to the general student population)

New Program (as a result of the JPMC-SU collaboration)

Global Enterprise Technology (GET) Curriculum Vision

Strategies for the GET Curriculum

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Curricular mission: GET is an interdisciplinary program focused on preparing students for successful careers in large-scale, technology-leveraged global operating environments. Focus on integration of the classroom and the global workplace:

Experiential, Problem Based Learning - Learn from multidisciplinary faculty and industry practitioners on class projects and paid internships that link theory and practice

Access to the world’s practitioners – Engage through real-world case studies, guest lecturers, best-practice examples, contemporary approaches, perspectives from senior technology and business executives

The GET Immersion Experience – An integrated spring and summer learning experience combining course work and a paid internship over an extended period.

The 2011 GET Immersion Experience

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January Residency

January 21 - 30, 2011: Required residency in a selected city. Get to know colleagues and professors.

Spring at Work

January 31 - May 13, 2011: On-site paid work at sponsoring employer offices in assigned city.GET Immersion Experience Internship (3-6 CR); Initial online meetings in late April for summer course (see below)

Maymester at Syracuse(optional)

June 1 – August 5, 2011: On-site paid work at sponsoring employer offices in assigned city.

Standard portion of Immersion Experience concludes. Students return and prepare for fall semester classes

Summer at Work

Or, students/employers may jointly elect to continue paid internship work;

Immersion Abroad(optional)

August 6 – 19, 2011: (Optional and unpaid) Faculty-led, multi-city global seminar

May 16 - 27, 2011: “Maymester” mini-semester at Syracuse University (Optional)

Special 6-day course: Large IT Projects: A Business and Technology View (3 CR)

Courses by Online Learning: IT Enabled Innovation (3 CR) and Communication Principles & Practices (3 CR)

April: Formal Team Presentations to senior management of sponsoring employerStart spring coursework in initial face-to-face residency classes

Continuation of course by Online Learning: Leadership and Ethics (3CR)

Opportunity for students to take additional coursework in residency for concentration track (3 CR);

Or, students can elect unpaid time off.

Coursework: Issues and Challenges in Global Technology-driven Companies (3 CR)Visit selected global company offices (ex. JPMC, IBM, Accenture) to learn global aspects of offices and rolesExtra cost for this optional travel and associated credits

Total IE Program: 15-21 credits and 24 -28 weeks of paid work experience

Discipline focus – based on a student’s major and interests:• Core courses are common across the program•Specialization can be achieved by course mapping to a student’s degree, as well as individual project assignments in core courses that align with the discipline focus

Learning during the GET Immersion Experience

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Information Management :• Provides broad exposure to Global Enterprise Technology challenges – across systems and organizations• Of interest to students with an “MIS” focus, but appropriate for any major – courses have no prerequisites. Business Management and Decision Making:• Focuses on the business value of information and how decision makers analyze options in the context of

scale, global markets and the organization’s strategies. Appropriate for management, finance or business majors who want to broaden their skillset to include strategies for leveraging information technology.

Engineering and Computer Science:• Provides hands-on software development, with a focus on software architecture, design and construction• Appropriate for Computer Science majors and others wanting to have a technically-focused experience

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Examples of real-world problems in the courses:Large IT Projects:

How does one “put into production” a large IT system – including analyzing potential technical and business risks as well as modeling the financial costs and value of that IT system.IT Enabled Innovation:How can new technology be leveraged within the corporation – including analysis of financial and organizational challenges Communication Theory and Practice within a Global Enterprise: How to thrive productively in large global teams dealing with cultural nuances.

GET Immersion Experience Highlights

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Internship – Experiential Learning• 24-28 weeks of internship, January- August• Fortune 500 company experience• Paid, full-time internship• Open to students from any college/university

Coursework/credits• Participants may earn 15- 21 credits• Residency sessions- January & May, supplemented with virtual classes

throughout internship

Content Disciplines• Information Management• Business Management• Engineering and Computer Science

Unique focus• The impact of scale• Interdisciplinary content• Integrated internship/experiential learning model

Program and Student Support

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Syracuse University: Coordination with the industry partners Review and recommendation of student candidates Student assistance for program application and course registration Coordination of transfer credit/Records and financial aid Program promotion: information sessions, resume workshops and

promotional materials Course instruction

Affiliate School /University: Work with SU Administration to establish and facilitate the program Identify promotional opportunities on home campus Participate and assist in coordination of information sessions Identify career development resources for recruiting and placement Identify academic advising resources for credit transfer and degree mapping Nominate potential industry partners as GET IE employers

Preparing Students for the Immersion Experience

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“Working with JPMorgan Chase & Co. was incredible, and far exceeded my expectations. The GET Immersion Experience provided exposure to the financial industry and the functions of a global organization, along with online curriculum, training, and networking opportunities.”

Katie Bennett ’10 Information management and technology major, School of Information Studies (center), pictured with Matt Rose, ’09 and Maxine Shaw ’11 at their final presentation to the CIO ofJPMorgan Chase in May 2009, the culmination of their GET Immersion Experience.

PLAN AHEAD!Students need to plan for the GET Immersion Experience early in their coursework and degree programs. The required courses will be able to map best into degree requirements if advisors help them to plan for that early on.

QUALIFICATIONS:Any Junior who has an interest in gaining a better understanding of how technology is deployed and managed in a large-scale organization is encouraged to apply for this opportunity. With proper approvals, Sophomores and Seniors can also join the program. Qualifications vary with the sponsoring firm, but generally will include: A strong academic record with a preferred minimum GPA of 3.2. Demonstrated interpersonal skills and an aptitude for leadership. The ability to communicate effectively at all levels, to multitask, and to solve problems creatively. Evidence of being self-directed, results-oriented, and customer-focused. Technical aptitude, which may include programming, requirements gathering, or infrastructure analysis or support.

THE STUDENT COUNTDOWN SEQUENCE:September: Create resume; investigate GET Immersion ExperienceOctober: Apply and Interview with employers for the Immersion ExperienceNovember: Employers make final hiring decision for Immersion Experience participantsDecember: Start packing!

HOUSING:Specific housing options are identified for each employer location. Students are provided a stipend to secure housing. Additional information will be provided when position postings are active.

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Expanding University and Industry Engagement

University Partners

Universities (Curriculum / GET Extended Internships):

University of Delaware (teaching in the GET Immersion Experience, contributing course content)

Ohio State University (contributing course content to our repository), Immersion Experience)

Georgia Institute of Technology (contributing course content to our repository)

Pavia University (contributing course content for a newly developed SU course)

Rutgers University (Immersion Experience)

Immersion Experience 2011 discussions ongoing with a number of otherUniversities

Industry Partners

IBM (Green Data center, Immersion Experience 2010, contributing course content)

GE (Immersion Experience 2010)

Cisco (guest Lectures, potential applied research with CISAT, Immersion Experience 2010)

Bloomberg (Immersion Experience 2011)

RSA / EMC (guest Lectures, potential research with CISAT), interest in Immersion Experience 2011)

Symantec (Guest lecture)

Potential Industry Partners

Accenture – (interest in Immersion Experience 2011)

Ernst & Young – (interest in Immersion Experience 2011)

Fidelity Investments – (interest in Immersion Experience 2011)

GET Curriculum WorkshopSeptember 30, 2010 @ Syracuse University

An exchange of ideas between educators and industry on practice-based learning in the Global Enterprise Technology domain. This interactive workshop will include:

• A collaborative industry-academic idea exchange on educational requirements for 21st century technologists

• A deep dive into the state of the art in industry-academic practice-based learning

• An exploration of ways to expand the reach of practice-based learning collaborations to new industry partners and universities

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