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Content
Clean Team Ghana Limited Employee Handbook
Edition I - September 2014
Akwaaba!
About Clean Team
Health and Safety
Working Hours
Pay
Annual leave
Public Holidays
Sick Leave
Compassionate Leave
Maternity Leave
Paternity Leave
Disciplinary policy & procedure
Training and Education Support
Termination of Employment
Retirement
Redundancy
Travel and Expenses
Vehicle and Fuel policy
2
3
5
7
9
11
13
14
15
16
19
20
24
25
26
27
29
31
For internal use only
Content
Clean Team Ghana Limited Employee Handbook
Edition I - September 2014
Akwaaba!
About Clean Team
Health and Safety
Working Hours
Pay
Annual leave
Public Holidays
Sick Leave
Compassionate Leave
Maternity Leave
Paternity Leave
Disciplinary policy & procedure
Training and Education Support
Termination of Employment
Retirement
Redundancy
Travel and Expenses
Vehicle and Fuel policy
2
3
5
7
9
11
13
14
15
16
19
20
24
25
26
27
29
31
For internal use only
About Clean Team
We offer an innovative, affordable sanitation solution for low-income c o m m u n i t i e s i n t h e developing world
Millions of people worldwide do not have access to the kind of safe and hygienic sanitation facilities that many of us take for granted. We believe this is unacceptable. We want to transform lives by delivering safe, hygienic and convenient sanitation facilities into the homes of low-income urban dwellers in the developing world.
Simple, empowering, effective.
People of all ages, regardless of circumstance, deserve the right to perform their necessary bodily functions in safety, without the risk of spreading or contracting disease. Our mission is to ensure as many people as possible can enjoy that right.
We offer an affordable, reliable solution to the problem of i n a d e q u a t e s a n i t a t i o n infrastructure in countries that are struggling to provide for the basic needs of their burgeoning urban populations. We work with the local population and tailor to their needs, providing employment and
01 02l
Employee Handbook
Akwaaba!
We are excited to welcome you to Clean Team!
We are a team of motivated individuals who are empowered to provide affordable and dignified solutions to the problem of inadequate sanitation. Helping others is at the forefront of everything we do and we are glad you have joined us at this exciting stage of our journey.
We consider our people to be our key assets and I am committed to helping them develop their skills, knowledge and experience in order to help them succeed individually, and as part of a team. We believe a positive working environment is essential for this and are constantly looking for new ways to get the best out of one another.
P lease use th i s employee handbook as an information guide on your employment with Clean Team. It includes our main policies and procedures and some quick facts to help ensure your time at Clean Team is as enjoyable, productive and successful as possible.
Please make use of the knowledge of your colleagues should you have any questions, or come and speak to me about anything you are unsure about. I look forward to working with you.
Valerie Labi Chief Executive Officer
About Clean Team
We offer an innovative, affordable sanitation solution for low-income c o m m u n i t i e s i n t h e developing world
Millions of people worldwide do not have access to the kind of safe and hygienic sanitation facilities that many of us take for granted. We believe this is unacceptable. We want to transform lives by delivering safe, hygienic and convenient sanitation facilities into the homes of low-income urban dwellers in the developing world.
Simple, empowering, effective.
People of all ages, regardless of circumstance, deserve the right to perform their necessary bodily functions in safety, without the risk of spreading or contracting disease. Our mission is to ensure as many people as possible can enjoy that right.
We offer an affordable, reliable solution to the problem of i n a d e q u a t e s a n i t a t i o n infrastructure in countries that are struggling to provide for the basic needs of their burgeoning urban populations. We work with the local population and tailor to their needs, providing employment and
01 02l
Employee Handbook
Akwaaba!
We are excited to welcome you to Clean Team!
We are a team of motivated individuals who are empowered to provide affordable and dignified solutions to the problem of inadequate sanitation. Helping others is at the forefront of everything we do and we are glad you have joined us at this exciting stage of our journey.
We consider our people to be our key assets and I am committed to helping them develop their skills, knowledge and experience in order to help them succeed individually, and as part of a team. We believe a positive working environment is essential for this and are constantly looking for new ways to get the best out of one another.
P lease use th i s employee handbook as an information guide on your employment with Clean Team. It includes our main policies and procedures and some quick facts to help ensure your time at Clean Team is as enjoyable, productive and successful as possible.
Please make use of the knowledge of your colleagues should you have any questions, or come and speak to me about anything you are unsure about. I look forward to working with you.
Valerie Labi Chief Executive Officer
T M
Health and Safety
This policy applies to all employees
at Clean Team Ghana Limited.
Health and Safety is of primary
importance. Breaking the health
a n d s a f e t y p o l i c y i s g r o s s
misconduct and may lead to instant
dismissal.
IntroductionThe purpose of this policy is to set
c lear s tandards to ensure
employees, customers and visitors
are kept safe at all times at Clean
Team.
In the office?Make sure you know the fire
escape routes
?In the event of a fire, call the fire
service. Do NOT attempt to
tackle it yourself
?E v a c u a t e t h e b u i l d i n g
immediately and do not wait
to gather any personal
belongings
• Ensure wires do not obstruct
walkways
• Beware of wet floors, especially
after it rains
• All spillages should be cleaned
up immediately
Uniform
?Due to the nature of our
business, our uniform is
important from a health and
safety perspective, and is thus
imperative to our employees
keeping safe.
?Furthermore, as a customer
facing, brand driven business
our appearance is of the utmost
importance.
?The uniform remains property
of Clean Team Ghana Limited
at all times. You will be held
r e s p o n s i b l e f o r a n y
unreasonable damage.
?Office based employees should
always keep a 'Ask me about
my toilet' t-shirt in the office for
occasions when they need to
partake in non-office based
activities
04 05l
Employee Handbook
We always have our customers as the focus of our work
We work in unity with our colleagues and our community
We constantly look for ways to adapt our innovations in order to create a sustainable legacy
We respect everyone for who they are and what they bring to our organisation
We take responsibility for our own safety and for those around us
We are professional, truthful and guided by our integrity – but never forget to have fun!
Our Values
T M
Health and Safety
This policy applies to all employees
at Clean Team Ghana Limited.
Health and Safety is of primary
importance. Breaking the health
a n d s a f e t y p o l i c y i s g r o s s
misconduct and may lead to instant
dismissal.
IntroductionThe purpose of this policy is to set
c lear s tandards to ensure
employees, customers and visitors
are kept safe at all times at Clean
Team.
In the office?Make sure you know the fire
escape routes
?In the event of a fire, call the fire
service. Do NOT attempt to
tackle it yourself
?E v a c u a t e t h e b u i l d i n g
immediately and do not wait
to gather any personal
belongings
• Ensure wires do not obstruct
walkways
• Beware of wet floors, especially
after it rains
• All spillages should be cleaned
up immediately
Uniform
?Due to the nature of our
business, our uniform is
important from a health and
safety perspective, and is thus
imperative to our employees
keeping safe.
?Furthermore, as a customer
facing, brand driven business
our appearance is of the utmost
importance.
?The uniform remains property
of Clean Team Ghana Limited
at all times. You will be held
r e s p o n s i b l e f o r a n y
unreasonable damage.
?Office based employees should
always keep a 'Ask me about
my toilet' t-shirt in the office for
occasions when they need to
partake in non-office based
activities
04 05l
Employee Handbook
We always have our customers as the focus of our work
We work in unity with our colleagues and our community
We constantly look for ways to adapt our innovations in order to create a sustainable legacy
We respect everyone for who they are and what they bring to our organisation
We take responsibility for our own safety and for those around us
We are professional, truthful and guided by our integrity – but never forget to have fun!
Our Values
This policy applies to all employees
at Clean Team Ghana Limited. The
principles may differ depending on
which band your role is assigned to.
Please speak to your manager should
you have any questions.
Working Hours
IntroductionThe purpose of this policy is to set
clear standards on the hours
employees are required to work.
As a customer focused business,
we need to be flexible with
additional requirements.
Band A, B & C• Clean Team standard office
working hours are: 8am to
5pm, Monday to Friday
• In some cases, due to personal
circumstances or business
need, you manager may
discuss alternative hours with
you
• This will always be limited to 8
hours per day from Monday to
Friday or a total of 40 hours per
week
• You are entitled to a 1 hour
flexible lunch break between
12pm to 2pm
• This is not included in your
working hours
• In exceptional circumstances,
you may be required to work on
Saturday, Sunday or Public
Holidays. If this is the case, you
s h a l l b e r e m u n e r a t e d
appropriately or given time off
in lieu.
06 07l
Employee Handbook
Waste Collectors/ Anyone
visiting Dompoase• Waste Collectors/Processors
should always wear personal
protective equipment (Safety
boots, hand gloves, nose
masks, face shields and plastic
aprons when working work.
• Visitors should always wear
Personal Protective Equipment
(PPE); safety boots, hand
gloves and nose masks when
visiting Dompoase.
• Visitors must be conducted
around the site by the site
manager.
• Visitors must adhere to all
safety regulations governing
the site.
• Visitors should sign visitor book
on the site.
This policy applies to all employees
at Clean Team Ghana Limited. The
principles may differ depending on
which band your role is assigned to.
Please speak to your manager should
you have any questions.
Working Hours
IntroductionThe purpose of this policy is to set
clear standards on the hours
employees are required to work.
As a customer focused business,
we need to be flexible with
additional requirements.
Band A, B & C• Clean Team standard office
working hours are: 8am to
5pm, Monday to Friday
• In some cases, due to personal
circumstances or business
need, you manager may
discuss alternative hours with
you
• This will always be limited to 8
hours per day from Monday to
Friday or a total of 40 hours per
week
• You are entitled to a 1 hour
flexible lunch break between
12pm to 2pm
• This is not included in your
working hours
• In exceptional circumstances,
you may be required to work on
Saturday, Sunday or Public
Holidays. If this is the case, you
s h a l l b e r e m u n e r a t e d
appropriately or given time off
in lieu.
06 07l
Employee Handbook
Waste Collectors/ Anyone
visiting Dompoase• Waste Collectors/Processors
should always wear personal
protective equipment (Safety
boots, hand gloves, nose
masks, face shields and plastic
aprons when working work.
• Visitors should always wear
Personal Protective Equipment
(PPE); safety boots, hand
gloves and nose masks when
visiting Dompoase.
• Visitors must be conducted
around the site by the site
manager.
• Visitors must adhere to all
safety regulations governing
the site.
• Visitors should sign visitor book
on the site.
Pay
IntroductionThe purpose of this policy is to
inform you about your salary and
taxes. Should you have any queries
about this, please contact the
Finance Manager.
Principles?Employees are paid on the 21st
of every month 21st of every
month
?Employees are responsible for
ensuring all bank and personal
details are up to date
?Your gross salary will be subject
to tax and Social Security
deductions and Clean Team
Ghana Limited will make the
employer's SSF contribution as
required by law.
?Employees are required by law
to contribute 5% of their gross
salary to the social security and
National Insurance Trust
Pension Fund monthly.
?Any other tax levied by the
Government on the salary and
other earnings of the employee
will be deducted from the
employee's salary each month
This policy applies to all office
based employees at Clean Team
Ghana Limited
Employee Handbook
08 09l
Band D• The normal working hours for
waste collectors is 8 hours. i.e
from 6:00am to 2:00pm
• In the event that all work is
completed before this time,
waste collectors may leave
once the site manager is
satisfied that the day's duties
have been completed
• The normal working hours for
service associates is 8 hours.
i.e. from 6:00am to 2:00pm
• Upon completion of all house
visits, service associates must
report immediately to the
office to deposit the cash
safely with the Finance
Manager
Pay
IntroductionThe purpose of this policy is to
inform you about your salary and
taxes. Should you have any queries
about this, please contact the
Finance Manager.
Principles?Employees are paid on the 21st
of every month 21st of every
month
?Employees are responsible for
ensuring all bank and personal
details are up to date
?Your gross salary will be subject
to tax and Social Security
deductions and Clean Team
Ghana Limited will make the
employer's SSF contribution as
required by law.
?Employees are required by law
to contribute 5% of their gross
salary to the social security and
National Insurance Trust
Pension Fund monthly.
?Any other tax levied by the
Government on the salary and
other earnings of the employee
will be deducted from the
employee's salary each month
This policy applies to all office
based employees at Clean Team
Ghana Limited
Employee Handbook
08 09l
Band D• The normal working hours for
waste collectors is 8 hours. i.e
from 6:00am to 2:00pm
• In the event that all work is
completed before this time,
waste collectors may leave
once the site manager is
satisfied that the day's duties
have been completed
• The normal working hours for
service associates is 8 hours.
i.e. from 6:00am to 2:00pm
• Upon completion of all house
visits, service associates must
report immediately to the
office to deposit the cash
safely with the Finance
Manager
Annual leave
Introduction
The purpose of this policy is to
inform you about your holiday
entitlements. To request annual
leave, please speak to your
manager.
Band B?The annual leave year runs from
January to December
?Your annual leave entitlement is
28 days per year
?Public holidays and certified
sickness shall not affect this
?You must aim to give your
manager 15 days notice before
taking leave
This policy applies to all employees in
Clean Team Ghana Limited. The
principles differ depending on which
band your role is assigned to. Please
speak to your manager should you
have any questions.
?With agreement from your
manager, it is permitted for you
to carry forward up to a
maximum of 5 days into the
next calendar year
?These must be taken before
March 31st of the next calendar
year
?Should you not take leave in the
agreed times, it will be forfeited
Band C?The annual leave year runs
from January to December
?Your annual leave entitlement is
22 days per year
?Public holidays and certified
sickness shall not affect this
?You must aim to give your
manager 15 days notice before
taking leave
?With agreement from your
manager, it is permitted for you
to carry forward up to a
maximum of 5 days into the
next calendar year
?These must be taken before
March 31st of the next calendar
year
?Should you not take leave in the
agreed times, it will be forfeited
Employee Handbook
10 11l
“Clean Team has really helped my
family but I have benefited the most
as I used to be in charge of taking my
little siblings to the toilet. Apart from
walking to the public toilet myself, I
used to escort my little sisters to the
toilet anytime they needed to go. Now
they use the toilet at home by
themselves. It has really reduced the
burden on me.”
ADWOA AGYEIWAAH, 10 YEARS
Annual leave
Introduction
The purpose of this policy is to
inform you about your holiday
entitlements. To request annual
leave, please speak to your
manager.
Band B?The annual leave year runs from
January to December
?Your annual leave entitlement is
28 days per year
?Public holidays and certified
sickness shall not affect this
?You must aim to give your
manager 15 days notice before
taking leave
This policy applies to all employees in
Clean Team Ghana Limited. The
principles differ depending on which
band your role is assigned to. Please
speak to your manager should you
have any questions.
?With agreement from your
manager, it is permitted for you
to carry forward up to a
maximum of 5 days into the
next calendar year
?These must be taken before
March 31st of the next calendar
year
?Should you not take leave in the
agreed times, it will be forfeited
Band C?The annual leave year runs
from January to December
?Your annual leave entitlement is
22 days per year
?Public holidays and certified
sickness shall not affect this
?You must aim to give your
manager 15 days notice before
taking leave
?With agreement from your
manager, it is permitted for you
to carry forward up to a
maximum of 5 days into the
next calendar year
?These must be taken before
March 31st of the next calendar
year
?Should you not take leave in the
agreed times, it will be forfeited
Employee Handbook
10 11l
“Clean Team has really helped my
family but I have benefited the most
as I used to be in charge of taking my
little siblings to the toilet. Apart from
walking to the public toilet myself, I
used to escort my little sisters to the
toilet anytime they needed to go. Now
they use the toilet at home by
themselves. It has really reduced the
burden on me.”
ADWOA AGYEIWAAH, 10 YEARS
Public Holidays IntroductionThe purpose of this policy is to
inform you about your public
holiday entitlements. Only in
exceptional circumstances shall a
Clean Team employee be asked to
work on a Public Holiday. Should a
public holiday occur during your
annual leave, it will not count as
part of your annual leave
allowance.
T h i s p o l i c y a p p l i e s t o a l l
employees in all positions at Clean
Team Ghana Limited
Public Holiday
New Year’s Day
Independence Day
Good Friday
Easter Monday
May Day
Africa Unity Day
Republic Day
Eid Ul-Fir
Founder’s Day
Eid Ul-Adha
Farmer’s Day
Christmas Day
Boxing (Proclamation) Day
Date
1st January
6th March
3rd April
6th April
1st May
25th May
1st July
17th July
21st September
23rd September
5th December
25th December
26th December
Employee Handbook
12 13l
Band D?The annual leave year runs
from January to December
?Your annual leave entitlement
i s 1 6 d a y s p e r y e a r
?Public holidays and certified
sickness shall not affect this
You must aim to give your
manager 15 days notice
b e f o r e t a k i n g l e a v e
Public Holidays IntroductionThe purpose of this policy is to
inform you about your public
holiday entitlements. Only in
exceptional circumstances shall a
Clean Team employee be asked to
work on a Public Holiday. Should a
public holiday occur during your
annual leave, it will not count as
part of your annual leave
allowance.
T h i s p o l i c y a p p l i e s t o a l l
employees in all positions at Clean
Team Ghana Limited
Public Holiday
New Year’s Day
Independence Day
Good Friday
Easter Monday
May Day
Africa Unity Day
Republic Day
Eid Ul-Fir
Founder’s Day
Eid Ul-Adha
Farmer’s Day
Christmas Day
Boxing (Proclamation) Day
Date
1st January
6th March
3rd April
6th April
1st May
25th May
1st July
17th July
21st September
23rd September
5th December
25th December
26th December
Employee Handbook
12 13l
Band D?The annual leave year runs
from January to December
?Your annual leave entitlement
i s 1 6 d a y s p e r y e a r
?Public holidays and certified
sickness shall not affect this
You must aim to give your
manager 15 days notice
b e f o r e t a k i n g l e a v e
This policy applies to all employees
in all positions at Clean Team Ghana
Limited
Compassionate Leave
Introduction
The purpose of this policy is to
inform you of your entitlements
should a family member pass
away. As this is a very sensitive
time, please speak to your
manager should you have any
concerns.
Principles
• Employees may be excused
work for compassionate
reasons related to family
bereavement
– Up to a maximum of 5 working
days in the event of a death of
your primary spouse or a
registered dependent
– Up to 3 days on each occasion
for parents and full siblings
• All other compassionate leave
shall be granted at the
discretion of the CEO
• T h e t o t a l n u m b e r o f
compassionate leave days will
be 10 days per any single year
Employee Handbook
14 15l
Sick Leave
Introduction
The purpose of this policy is to
inform you of your entitlements
should you be ill. Please speak to
your manager should you have
any concerns.
This policy applies to all employees in
all positions at Clean Team Ghana
Limited
Principles
• If you feel ill and are unable to
make it into work, you m u s t
call your manager before 8am,
or the start of your s h i f t
(whichever is earlier) to explain
the situation
• If you are ill for 4 consecutive
days, you must provide a
certificate from a medical
practitioner stating that you are
unfit for work and how long
your illness is expected to last
• In line with the Labour Law, if a
medical practitioner certifies
your illness, you are entitled to
up to a maximum of 15 days
Sick Leave on full pay.
This policy applies to all employees
in all positions at Clean Team Ghana
Limited
Compassionate Leave
Introduction
The purpose of this policy is to
inform you of your entitlements
should a family member pass
away. As this is a very sensitive
time, please speak to your
manager should you have any
concerns.
Principles
• Employees may be excused
work for compassionate
reasons related to family
bereavement
– Up to a maximum of 5 working
days in the event of a death of
your primary spouse or a
registered dependent
– Up to 3 days on each occasion
for parents and full siblings
• All other compassionate leave
shall be granted at the
discretion of the CEO
• T h e t o t a l n u m b e r o f
compassionate leave days will
be 10 days per any single year
Employee Handbook
14 15l
Sick Leave
Introduction
The purpose of this policy is to
inform you of your entitlements
should you be ill. Please speak to
your manager should you have
any concerns.
This policy applies to all employees in
all positions at Clean Team Ghana
Limited
Principles
• If you feel ill and are unable to
make it into work, you m u s t
call your manager before 8am,
or the start of your s h i f t
(whichever is earlier) to explain
the situation
• If you are ill for 4 consecutive
days, you must provide a
certificate from a medical
practitioner stating that you are
unfit for work and how long
your illness is expected to last
• In line with the Labour Law, if a
medical practitioner certifies
your illness, you are entitled to
up to a maximum of 15 days
Sick Leave on full pay.
• If you are nursing your baby,
you will be given one hour a
day to attend to his/her needs
for a period of up to 1 year. This
will be treated as working hours
and will not affect your salary
day to attend to his/her needs
for a period of up to 1 year. This
will be treated as working hours
and will not affect your salary
Band C
• A new mother is entitled to take
up to 12 weeks maternity leave
on full pay and up to 4
additional weeks on half pay,
in addition to any remaining
annual leave
• You may choose to take up to 4
of these weeks before the birth
• As soon as you become aware
of your pregnancy, you must
inform your manager so that
any additional risk assessments
can be carried out
• You should give your manager
at least 3 months notice of when
you plan to take this leave
• Whilst on maternity leave, your
contract will not be adapted -
you will receive your full salary
and any additional benefits as
normal
• If you have a medical condition
which is certified by a registered
practitioner, you will be given
add i t i ona l l eave du r ing
pregnancy or after you have
given birth. This will be
discretionary and discussed on a
case by case basis
• If you are nursing your baby, you
will be given one hour a day to
attend to his/her needs for a
period of up to 1 year. This will
be treated as working hours and
will not affect your salary
Band D
• A new mother is entitled to take
up to 12 weeks maternity leave
on full pay, in addition to any
remaining annual leave
• You may choose to take up to 4
of these weeks before the birth
• As soon as you become aware of
your pregnancy, you must
inform your manager so that any
additional risk assessments can
be carried out
• You should give your manager at
least 3 months notice of when
you plan to take this leave
• Whilst on maternity leave, your
contract will not be adapted -
you will receive your full salary
and any additional benefits as
normal
Employee Handbook
16 17l
Introduction
The purpose of this policy is to help
you through the exciting time of
becoming a new mother. We
understand this can be a difficult
time for you, so please speak to
your manager should you have
any concerns.
This policy applies to all employees in
Clean Team Ghana Limited. The
principles differ depending on which
band your role is assigned to. Please
speak to your manager should you
have any questions.
Band A & B
• A new mother is entitled to take
up to 16 weeks maternity leave
on full pay and up to 4
additional weeks on half pay,
in addition to any remaining
annual leave
• You may choose to take up to 4
of these weeks before the birth
• As soon as you become aware
of your pregnancy, you must
inform your manager so that
any additional risk assessments
can be carried out
• You should give your manager
at least 3 months notice of when
you plan to take this leave
• Whilst on maternity leave, your
contract will not be adapted -
you will receive your full salary
and any additional benefits as
normal
• If you have a medical condition
which is certified by a
registered practitioner, you will
be given additional leave
during pregnancy or after you
have given birth. This will be
discretionary and discussed on
a case by case basis
Maternity Leave
• If you are nursing your baby,
you will be given one hour a
day to attend to his/her needs
for a period of up to 1 year. This
will be treated as working hours
and will not affect your salary
day to attend to his/her needs
for a period of up to 1 year. This
will be treated as working hours
and will not affect your salary
Band C
• A new mother is entitled to take
up to 12 weeks maternity leave
on full pay and up to 4
additional weeks on half pay,
in addition to any remaining
annual leave
• You may choose to take up to 4
of these weeks before the birth
• As soon as you become aware
of your pregnancy, you must
inform your manager so that
any additional risk assessments
can be carried out
• You should give your manager
at least 3 months notice of when
you plan to take this leave
• Whilst on maternity leave, your
contract will not be adapted -
you will receive your full salary
and any additional benefits as
normal
• If you have a medical condition
which is certified by a registered
practitioner, you will be given
add i t i ona l l eave du r ing
pregnancy or after you have
given birth. This will be
discretionary and discussed on a
case by case basis
• If you are nursing your baby, you
will be given one hour a day to
attend to his/her needs for a
period of up to 1 year. This will
be treated as working hours and
will not affect your salary
Band D
• A new mother is entitled to take
up to 12 weeks maternity leave
on full pay, in addition to any
remaining annual leave
• You may choose to take up to 4
of these weeks before the birth
• As soon as you become aware of
your pregnancy, you must
inform your manager so that any
additional risk assessments can
be carried out
• You should give your manager at
least 3 months notice of when
you plan to take this leave
• Whilst on maternity leave, your
contract will not be adapted -
you will receive your full salary
and any additional benefits as
normal
Employee Handbook
16 17l
Introduction
The purpose of this policy is to help
you through the exciting time of
becoming a new mother. We
understand this can be a difficult
time for you, so please speak to
your manager should you have
any concerns.
This policy applies to all employees in
Clean Team Ghana Limited. The
principles differ depending on which
band your role is assigned to. Please
speak to your manager should you
have any questions.
Band A & B
• A new mother is entitled to take
up to 16 weeks maternity leave
on full pay and up to 4
additional weeks on half pay,
in addition to any remaining
annual leave
• You may choose to take up to 4
of these weeks before the birth
• As soon as you become aware
of your pregnancy, you must
inform your manager so that
any additional risk assessments
can be carried out
• You should give your manager
at least 3 months notice of when
you plan to take this leave
• Whilst on maternity leave, your
contract will not be adapted -
you will receive your full salary
and any additional benefits as
normal
• If you have a medical condition
which is certified by a
registered practitioner, you will
be given additional leave
during pregnancy or after you
have given birth. This will be
discretionary and discussed on
a case by case basis
Maternity Leave
Paternity Leave
IntroductionThe purpose of this policy is to help
you through the exciting time of
becoming a new father. We
understand this can be a difficult
time for you, so please speak to
your manager should you have any
concerns.
This policy applies to all employees in
all positions at Clean Team Ghana
Limited
Principles• You are entitled to take up to 2
weeks leave, in addition to any
annual leave, after the birth of
your new baby
• Whilst on paternity leave, your
contract will not be adapted -
you will receive your full salary
and any additional benefits as
normal
• Please note that this policy is
restricted to the birth of children
by your primary spouse only
• Should your primary spouse
have a medical condition
which is certified by a
registered practitioner, you
may be given additional leave
during her pregnancy or after
she has given birth. This will be
discretionary and discussed on
a case by case basis.
Over 2.6 billion people on the planet do not have access to adequate sanitation. Every day in the developing world, thousands of tonnes of human faeces are disposed of inadequately, polluting water supplies and spreading disease, mainly amongst women and children. 1.8 million people die every year from diarrheal diseases, and 90% of these are children under the age of 5.
Employee Handbook
18 19l
2.5 billion people – roughly 37 per cent
of the world's population – still lack
what many of us take for granted:
access to adequate sanitation.
• If you have a medical condition
which is certified by a
registered practitioner, you
will be given additional leave
during pregnancy or after you
have given birth. This will be
discretionary and discussed on
a case by case basis
• If you are nursing your baby,
you will be given one hour a
day to attend to his/her needs
for a period of up to 1 year.
This will be treated as working
hours and will not affect your
salary
Paternity Leave
IntroductionThe purpose of this policy is to help
you through the exciting time of
becoming a new father. We
understand this can be a difficult
time for you, so please speak to
your manager should you have any
concerns.
This policy applies to all employees in
all positions at Clean Team Ghana
Limited
Principles• You are entitled to take up to 2
weeks leave, in addition to any
annual leave, after the birth of
your new baby
• Whilst on paternity leave, your
contract will not be adapted -
you will receive your full salary
and any additional benefits as
normal
• Please note that this policy is
restricted to the birth of children
by your primary spouse only
• Should your primary spouse
have a medical condition
which is certified by a
registered practitioner, you
may be given additional leave
during her pregnancy or after
she has given birth. This will be
discretionary and discussed on
a case by case basis.
Over 2.6 billion people on the planet do not have access to adequate sanitation. Every day in the developing world, thousands of tonnes of human faeces are disposed of inadequately, polluting water supplies and spreading disease, mainly amongst women and children. 1.8 million people die every year from diarrheal diseases, and 90% of these are children under the age of 5.
Employee Handbook
18 19l
2.5 billion people – roughly 37 per cent
of the world's population – still lack
what many of us take for granted:
access to adequate sanitation.
• If you have a medical condition
which is certified by a
registered practitioner, you
will be given additional leave
during pregnancy or after you
have given birth. This will be
discretionary and discussed on
a case by case basis
• If you are nursing your baby,
you will be given one hour a
day to attend to his/her needs
for a period of up to 1 year.
This will be treated as working
hours and will not affect your
salary
Informal discussions/counsellingMinor disciplinary matters are
usually best dealt with informally. If
informal discussions do not bring
about an improvement or there is a
further disciplinary offence, the
formal procedure will be used.
The procedureThe outcome of a disciplinary
meeting may be as follows:
First written warningIf, despite informal discussions,
your conduct or performance does
not improve, you will be given a
formal warning. A note of the
warning will be kept. This type of
warning will usually lapse after 9
months, unless otherwise stated,
subject to improvement in your
conduct/performance.
Second written warningIf there is no improvement in
standards, a further offence occurs
or the misconduct is considered
sufficiently serious a written
warning will be given. A copy of
this written warning will be kept on
your personal file. A written
warning will usually lapse after 12
months, unless otherwise stated,
subject to improvement in your
conduct/performance.
Final written warningIf there is no improvement in
standards, a further offence occurs
or the misconduct is considered
sufficiently serious to warrant only
one written warning, a final written
warning will be given. This
warning will make it clear that any
recurrence of the offence or other
serious misconduct within a
specified period will result in
dismissal. A final written warning
will be kept on your personal file.
The warning will normally lapse
after 12 months, unless otherwise
stated, subject to improvement in
your conduct/performance.
Every warning will contain clear
reference to:
?a description of the nature of
the offence
?the nature of the disciplinary
action to be taken
?the action required by you to
improve performance or
conduct
?what stage to the procedure the
warning constitutes and the
likely consequences of further
offences
DismissalIf there is no improvement in
standards, or a further offence
occurs, you will be dismissed.
Employee Handbook
20 21l
Disciplinary Policy & Procedure
IntroductionThe purpose of this policy is to help
and encourage all employees to
achieve and maintain good
s tandards of conduct and
effectiveness.
Company policy, standards of
conduct and procedures are
outlined in your individual
statement of terms and conditions
of employment, in the employee
handbook, and via oral and
w r i t t e n i n s t r u c t i o n s f r o m
management.
The policy may be changed at the
sole discretion of the Company
without notice.
This policy is intended to be
applied to issues of conduct and
p e r f o r m a n c e , i n c l u d i n g
attendance, as well as any other
disciplinary matter for which the
policy is suitable.
This policy applies to all employees in
all positions at Clean Team Ghana
Limited
Principles?No final action will normally be
taken until the case has been
fully investigated.
At each stage you will be
invited to a meeting at which
time you wil l have the
opportunity to state your
case before any decision is
made.
?You will then be advised, in
writing, of the complaint
against you and the action
taken
?Disciplinary action will be
appropriate to the severity of
the matter and all other
circumstances.
?If the situation is serious, or
concerns health and safety,
you may be given more than
one warning in relation to any
one incident
?If you are dismissed you have
the right to appeal. This must be
done within 7 days and details
will be given to you should you
reach this situation.
?A l l r e co rd s o f f o rma l
disciplinary action will be
retained in your personal file.
Informal discussions/counsellingMinor disciplinary matters are
usually best dealt with informally. If
informal discussions do not bring
about an improvement or there is a
further disciplinary offence, the
formal procedure will be used.
The procedureThe outcome of a disciplinary
meeting may be as follows:
First written warningIf, despite informal discussions,
your conduct or performance does
not improve, you will be given a
formal warning. A note of the
warning will be kept. This type of
warning will usually lapse after 9
months, unless otherwise stated,
subject to improvement in your
conduct/performance.
Second written warningIf there is no improvement in
standards, a further offence occurs
or the misconduct is considered
sufficiently serious a written
warning will be given. A copy of
this written warning will be kept on
your personal file. A written
warning will usually lapse after 12
months, unless otherwise stated,
subject to improvement in your
conduct/performance.
Final written warningIf there is no improvement in
standards, a further offence occurs
or the misconduct is considered
sufficiently serious to warrant only
one written warning, a final written
warning will be given. This
warning will make it clear that any
recurrence of the offence or other
serious misconduct within a
specified period will result in
dismissal. A final written warning
will be kept on your personal file.
The warning will normally lapse
after 12 months, unless otherwise
stated, subject to improvement in
your conduct/performance.
Every warning will contain clear
reference to:
?a description of the nature of
the offence
?the nature of the disciplinary
action to be taken
?the action required by you to
improve performance or
conduct
?what stage to the procedure the
warning constitutes and the
likely consequences of further
offences
DismissalIf there is no improvement in
standards, or a further offence
occurs, you will be dismissed.
Employee Handbook
20 21l
Disciplinary Policy & Procedure
IntroductionThe purpose of this policy is to help
and encourage all employees to
achieve and maintain good
s tandards of conduct and
effectiveness.
Company policy, standards of
conduct and procedures are
outlined in your individual
statement of terms and conditions
of employment, in the employee
handbook, and via oral and
w r i t t e n i n s t r u c t i o n s f r o m
management.
The policy may be changed at the
sole discretion of the Company
without notice.
This policy is intended to be
applied to issues of conduct and
p e r f o r m a n c e , i n c l u d i n g
attendance, as well as any other
disciplinary matter for which the
policy is suitable.
This policy applies to all employees in
all positions at Clean Team Ghana
Limited
Principles?No final action will normally be
taken until the case has been
fully investigated.
At each stage you will be
invited to a meeting at which
time you wil l have the
opportunity to state your
case before any decision is
made.
?You will then be advised, in
writing, of the complaint
against you and the action
taken
?Disciplinary action will be
appropriate to the severity of
the matter and all other
circumstances.
?If the situation is serious, or
concerns health and safety,
you may be given more than
one warning in relation to any
one incident
?If you are dismissed you have
the right to appeal. This must be
done within 7 days and details
will be given to you should you
reach this situation.
?A l l r e co rd s o f f o rma l
disciplinary action will be
retained in your personal file.
AppealsYou may appeal after a decision
has been made to dismiss you. To
do so you contact the Chief
Executive Officer with your
reasons, within 7 days of the
decision being communicated to
you. Wherever possible a
manager who was not involved in
the original disciplinary action will
hear the appeal.
At an appeal any disciplinary
decision may be confirmed or
overturned.
Employee Handbook
22 23l
Gross misconductIf, after investigation, it is deemed
that you have committed an
offence which is considered to be
gross misconduct, you will be
dismissed immediately. Examples
of gross misconduct include, but
are not limited to:
?the f t , f raud, de l ibera te
f a l s i f i c a t i o n o r
misappropriation of Company
documents
?? fighting or assault on another
person, including colleagues,
customers and visitor
?? being convicted of a criminal
offence
?? conduct which seriously
undermines the trust between
the ind iv idua l and the
Company
?? other conduct bringing the
Company into disrepute
?? d e l i b e r a t e d a m a g e t o
Company property
?? harassment
?? bullying
?? accepting a bribe
?? being unfit for work through
alcohol or illegal drugs
?? unauthorised possession on
Company premises of alcohol
or illegal drugs
?? gross negligence
?? refusing to accept a reasonable
request made by an authorised
person or other serious failure
to comply with Company rules
and procedures
? deliberate misrepresentation to
obtain employment
? disregard of safety procedures
? breaches of confidentiality
? repeated unauthorised absence
? misuse of the Company
commun i ca t i on s y s t ems
i n c l u d i n g e - m a i l a n d
telephone.
If you are found to have committed
an act of gross misconduct you will
be dismissed without notice or
payment in lieu of notice. Any
decision to dismiss will only be
taken after a full investigation.
SuspensionWhi l s t t he a l l eged g ros s
misconduct is being investigated,
you may be suspended, during
which time you will receive your
normal salary plus any allowances.
Suspension is not to be regarded as
disciplinary action and will be for
as short a period as possible.
?
?
?
?
?
AppealsYou may appeal after a decision
has been made to dismiss you. To
do so you contact the Chief
Executive Officer with your
reasons, within 7 days of the
decision being communicated to
you. Wherever possible a
manager who was not involved in
the original disciplinary action will
hear the appeal.
At an appeal any disciplinary
decision may be confirmed or
overturned.
Employee Handbook
22 23l
Gross misconductIf, after investigation, it is deemed
that you have committed an
offence which is considered to be
gross misconduct, you will be
dismissed immediately. Examples
of gross misconduct include, but
are not limited to:
?the f t , f raud, de l ibera te
f a l s i f i c a t i o n o r
misappropriation of Company
documents
?? fighting or assault on another
person, including colleagues,
customers and visitor
?? being convicted of a criminal
offence
?? conduct which seriously
undermines the trust between
the ind iv idua l and the
Company
?? other conduct bringing the
Company into disrepute
?? d e l i b e r a t e d a m a g e t o
Company property
?? harassment
?? bullying
?? accepting a bribe
?? being unfit for work through
alcohol or illegal drugs
?? unauthorised possession on
Company premises of alcohol
or illegal drugs
?? gross negligence
?? refusing to accept a reasonable
request made by an authorised
person or other serious failure
to comply with Company rules
and procedures
? deliberate misrepresentation to
obtain employment
? disregard of safety procedures
? breaches of confidentiality
? repeated unauthorised absence
? misuse of the Company
commun i ca t i on s y s t ems
i n c l u d i n g e - m a i l a n d
telephone.
If you are found to have committed
an act of gross misconduct you will
be dismissed without notice or
payment in lieu of notice. Any
decision to dismiss will only be
taken after a full investigation.
SuspensionWhi l s t t he a l l eged g ros s
misconduct is being investigated,
you may be suspended, during
which time you will receive your
normal salary plus any allowances.
Suspension is not to be regarded as
disciplinary action and will be for
as short a period as possible.
?
?
?
?
?
Termination of Employment
This policy applies to all employees in
all positions at Clean Team Ghana
Limited
IntroductionThe purpose of this policy is to
inform you of the steps to take
should you wish to resign from your
position at Clean Team.
Principles• Should you wish to terminate
your contract, you can resign at
any time by giving 1 month
notice in writing
• This should be given to your
manager, after a discussion
about the reasons
• Likewise, Clean Team can
terminate your contract at any
time by giving you 1 month
notice in writing. Please refer to
the Disciplinary policy for
exceptions to this.
• Should you not work out your
period of notice, you will be
liable to pay the sum of
remuneration that you were
due to receive in that time
• Similarly, should Clean Team
not give due notice of
termination, you will be paid
the sum of remuneration that
you were due to receive in that
time
• Please note that all voluntary
leavers will be required to
attend an 'Exit Interview',
where they will be asked
q u e s t i o n s a b o u t t h e i r
experiences at Clean Team.
This is to help us keep
improving in the future.
Employee Handbook
24 25l
Training and Education Support
IntroductionThe purpose of this policy is to help
and encourage all employees to
develop themselves in line with our
business priorities.
Band A, B & C• All employees are entitled to
financial assistance up to the
value of 10% of their annual
salary for work related courses
• You should discuss how to best
use this assistance with your
manager
• Should you require additional
funding, you should write a
letter to the CEO outlining:
This policy does not apply to all
employees in Clean Team Ghana
Limited. The principles differ
depending on which band your role is
assigned to. Please speak to your
manager should you have any
questions.
– Details of the programme
( i n c l ud i ng de s c r i p t i o n ,
location, length)
– E s t i m a t e d c o s t o f t h e
programme
– Benefits to you personally
– Benefits to the business
• Each application is reviewed
on a case by case basis
• For free courses, we encourage
e m p l o y e e s t o e x p l o r e
www.coursera.org
Band D?If you have a particular area
that you would like to learn
more about, or improve in,
please speak to your manager
?For free courses, we encourage
e m p l o y e e s t o e x p l o r e
www.coursera.org
Termination of Employment
This policy applies to all employees in
all positions at Clean Team Ghana
Limited
IntroductionThe purpose of this policy is to
inform you of the steps to take
should you wish to resign from your
position at Clean Team.
Principles• Should you wish to terminate
your contract, you can resign at
any time by giving 1 month
notice in writing
• This should be given to your
manager, after a discussion
about the reasons
• Likewise, Clean Team can
terminate your contract at any
time by giving you 1 month
notice in writing. Please refer to
the Disciplinary policy for
exceptions to this.
• Should you not work out your
period of notice, you will be
liable to pay the sum of
remuneration that you were
due to receive in that time
• Similarly, should Clean Team
not give due notice of
termination, you will be paid
the sum of remuneration that
you were due to receive in that
time
• Please note that all voluntary
leavers will be required to
attend an 'Exit Interview',
where they will be asked
q u e s t i o n s a b o u t t h e i r
experiences at Clean Team.
This is to help us keep
improving in the future.
Employee Handbook
24 25l
Training and Education Support
IntroductionThe purpose of this policy is to help
and encourage all employees to
develop themselves in line with our
business priorities.
Band A, B & C• All employees are entitled to
financial assistance up to the
value of 10% of their annual
salary for work related courses
• You should discuss how to best
use this assistance with your
manager
• Should you require additional
funding, you should write a
letter to the CEO outlining:
This policy does not apply to all
employees in Clean Team Ghana
Limited. The principles differ
depending on which band your role is
assigned to. Please speak to your
manager should you have any
questions.
– Details of the programme
( i n c l ud i ng de s c r i p t i o n ,
location, length)
– E s t i m a t e d c o s t o f t h e
programme
– Benefits to you personally
– Benefits to the business
• Each application is reviewed
on a case by case basis
• For free courses, we encourage
e m p l o y e e s t o e x p l o r e
www.coursera.org
Band D?If you have a particular area
that you would like to learn
more about, or improve in,
please speak to your manager
?For free courses, we encourage
e m p l o y e e s t o e x p l o r e
www.coursera.org
Redundancy
This policy does not apply to all employees in Clean Team Ghana Limited. The
principles differ depending on which band your role is assigned to. Please speak
to your manager should you have any questions.
Period of Service
Less than 5 years
5 years and above
Above 10 years – 15 years
Above 15 years – 20 years
Above 20 years – 25 years
Above 25 years – 30 years
Above 30 years
Benefit
Length of Service x Career Average Salary x 1.20
Length of Service x Career Average Salary x 1.30
Length of Service x Career Average Salary x 1.40
Length of Service x Career Average Salary x 1.50
Length of Service x Career Average Salary x 1.60
Length of Service x Career Average Salary x 1.80
Length of Service x Career Average Salary x 2.00
The purpose of this policy is to
inform you of your entitlements
should Clean Team make you
redundant.
PrinciplesA redundancy situation may
occur if the requirement for
employees to undertake work of a
particular kind has ceased or
diminished
?In this situation, your position
with the company may be
terminated
?I f there i s no su i table
employment within Clean
Team, you may be given a
f i nanc ia l r ewa rd upon
your departure
?Should the company be
f a c e d w i t h m a k i n g
employees redundant, we
w i l l u s e t h e f o l l ow ing
guiding principles:
o Announce to all employees
that a restructuring is to
take place
o Individually consult those
who are placed at risk of
redundancy
o F a i r l y s e l e c t t h e
individual(s) who are to be
made redundantEmployee Handbook
26 27l
Retirement
IntroductionThe purpose of this policy is to
inform you of your entitlements
should you reach the age of
retirement whilst an employee of
Clean Team.
This policy applies to all employees
in Clean Team Ghana Limited.
Principles?The official retirement age is 60
years old in Ghana
?In accordance with the Labour
Law, employees at or past
retirement age who want to
keep working may be offered
contracts of one year's duration
?Any such contract renewal
would be conditional on the
r e s u l t s o f a m e d i c a l
examination by a registered
medial practitioner
?Clean Team will inform you 6
months before you are due to
retire. It is your responsibility to
ensure that your personal
details are accurate.
?Upon retirement, you will be
eligible for a retirement benefit,
which is set in accordance with
your length of service and
career average salary.
?Please see below the table of
benefits:
Redundancy
This policy does not apply to all employees in Clean Team Ghana Limited. The
principles differ depending on which band your role is assigned to. Please speak
to your manager should you have any questions.
Period of Service
Less than 5 years
5 years and above
Above 10 years – 15 years
Above 15 years – 20 years
Above 20 years – 25 years
Above 25 years – 30 years
Above 30 years
Benefit
Length of Service x Career Average Salary x 1.20
Length of Service x Career Average Salary x 1.30
Length of Service x Career Average Salary x 1.40
Length of Service x Career Average Salary x 1.50
Length of Service x Career Average Salary x 1.60
Length of Service x Career Average Salary x 1.80
Length of Service x Career Average Salary x 2.00
The purpose of this policy is to
inform you of your entitlements
should Clean Team make you
redundant.
PrinciplesA redundancy situation may
occur if the requirement for
employees to undertake work of a
particular kind has ceased or
diminished
?In this situation, your position
with the company may be
terminated
?I f there i s no su i table
employment within Clean
Team, you may be given a
f i nanc ia l r ewa rd upon
your departure
?Should the company be
f a c e d w i t h m a k i n g
employees redundant, we
w i l l u s e t h e f o l l ow ing
guiding principles:
o Announce to all employees
that a restructuring is to
take place
o Individually consult those
who are placed at risk of
redundancy
o F a i r l y s e l e c t t h e
individual(s) who are to be
made redundantEmployee Handbook
26 27l
Retirement
IntroductionThe purpose of this policy is to
inform you of your entitlements
should you reach the age of
retirement whilst an employee of
Clean Team.
This policy applies to all employees
in Clean Team Ghana Limited.
Principles?The official retirement age is 60
years old in Ghana
?In accordance with the Labour
Law, employees at or past
retirement age who want to
keep working may be offered
contracts of one year's duration
?Any such contract renewal
would be conditional on the
r e s u l t s o f a m e d i c a l
examination by a registered
medial practitioner
?Clean Team will inform you 6
months before you are due to
retire. It is your responsibility to
ensure that your personal
details are accurate.
?Upon retirement, you will be
eligible for a retirement benefit,
which is set in accordance with
your length of service and
career average salary.
?Please see below the table of
benefits:
Travel and Expenses
This policy does not apply to all
employees in Clean Team Ghana
Limited. The principles differ
depending on which band your role is
assigned to. Please speak to your
manager should you have any
questions.
IntroductionThe purpose of this policy is to inform
you of your entitlements to claim back
any monies that you spend whilst on
company business.
Domestic Expenses -
Band A, B & C?Should you spend any personal
money whilst on company
business that is reimbursable,
you must provide the following
information to the Finance
Manager:
o Receipts of expenses incurred
o Wri t t en approva l f rom
manager
?Should the original receipts not
be available, you must provide
a valid reason, along with
approval from the CEO
?Receipts and written approval
must be provided within 14
days of incurring the expense
?Should that date pass without
valid reason, the Finance
M a n a g e r m a y d e n y
reimbursement
?Personal money that is
reimbursable includes, but is
not limited to:
Employee Handbook
28 29l
o Make every effort to identify
suitable employment within the
company, if possible
o Give at least one month's notice
of redundancy
o Support affected employees in
their search for external
employment
o Keep personal information
confidential at all times
?The financial packages offered in
a redundancy situation will be in
line with statutory entitlements
?Any enhanced redundancy pay
will be indicatively announced
when you are put at risk of
redundancy
?The enhanced redundancy pay is
an additional Clean Team Ghana
Limited benefit, and is thus liable
t o c h a n g e i n d i f f e r e n t
restructuring periods
Travel and Expenses
This policy does not apply to all
employees in Clean Team Ghana
Limited. The principles differ
depending on which band your role is
assigned to. Please speak to your
manager should you have any
questions.
IntroductionThe purpose of this policy is to inform
you of your entitlements to claim back
any monies that you spend whilst on
company business.
Domestic Expenses -
Band A, B & C?Should you spend any personal
money whilst on company
business that is reimbursable,
you must provide the following
information to the Finance
Manager:
o Receipts of expenses incurred
o Wri t t en approva l f rom
manager
?Should the original receipts not
be available, you must provide
a valid reason, along with
approval from the CEO
?Receipts and written approval
must be provided within 14
days of incurring the expense
?Should that date pass without
valid reason, the Finance
M a n a g e r m a y d e n y
reimbursement
?Personal money that is
reimbursable includes, but is
not limited to:
Employee Handbook
28 29l
o Make every effort to identify
suitable employment within the
company, if possible
o Give at least one month's notice
of redundancy
o Support affected employees in
their search for external
employment
o Keep personal information
confidential at all times
?The financial packages offered in
a redundancy situation will be in
line with statutory entitlements
?Any enhanced redundancy pay
will be indicatively announced
when you are put at risk of
redundancy
?The enhanced redundancy pay is
an additional Clean Team Ghana
Limited benefit, and is thus liable
t o c h a n g e i n d i f f e r e n t
restructuring periods
Vehicle and Fuel Policy
This policy does not apply to all
employees in Clean Team Ghana
Limited. The principles differ
depending on which band your role is
assigned to. Please speak to your
manager should you have any
questions.
Principles?If you require a vehicle for
Clean Team business purposes,
your default action is to check if
the company driver is available
?Should you be driving in your
own vehicle, and the journey
has been approved by your
manager, you should purchase
fuel on a Tom card.
?Entitled to a reimbursement of
petrol up to GHS50 per month
petrol but all trips must be
approved by line manager
prior to journey.
IntroductionThe purpose of this policy is to
inform you of your vehicle and fuel
entitlements whilst on company
business.
Employee Handbook
30 31l
o Taxis whilst on company
business
o Lunch entertaining customers
o Additional, or unexpected,
payment charges
?Where possible, this should be
approved in advance by your
manager
Foreign Travel Expenses -
Band A, B & C?Should you travel abroad on
company business, you will be
entitled to the following:
o Economy class airline tickets
o Hotel accommodation up to a
total value of $200 per night
o Breakfast, lunch and dinner
expenses up to a total value of
$50 per day
* Please note: the CEO may
provide alternative values,
depending on the cost of living
in the country you are visiting
o All local travel expenses to and
from business meetings ie.
Taxis, buses, trains
o Any vaccinations needed to
travel to your destination
o The cost of a visa for your
destination
o Transport from your home
address to the airport
?Simi lar ly wi th domes t ic
expenses, you must provide the
Finance Manager with the
following:
o Receipts of expenses incurred
o Wri t t en approva l f r om
manager
?Should the original receipts not
be available, you must provide
a valid reason, along with
approval from the CEO
?Receipts and written approval
must be provided within 14
days of you returning from your
business trip
?Should that date pass without
valid reason, the Finance
M a n a g e r m a y d e n y
reimbursement
Vehicle and Fuel Policy
This policy does not apply to all
employees in Clean Team Ghana
Limited. The principles differ
depending on which band your role is
assigned to. Please speak to your
manager should you have any
questions.
Principles?If you require a vehicle for
Clean Team business purposes,
your default action is to check if
the company driver is available
?Should you be driving in your
own vehicle, and the journey
has been approved by your
manager, you should purchase
fuel on a Tom card.
?Entitled to a reimbursement of
petrol up to GHS50 per month
petrol but all trips must be
approved by line manager
prior to journey.
IntroductionThe purpose of this policy is to
inform you of your vehicle and fuel
entitlements whilst on company
business.
Employee Handbook
30 31l
o Taxis whilst on company
business
o Lunch entertaining customers
o Additional, or unexpected,
payment charges
?Where possible, this should be
approved in advance by your
manager
Foreign Travel Expenses -
Band A, B & C?Should you travel abroad on
company business, you will be
entitled to the following:
o Economy class airline tickets
o Hotel accommodation up to a
total value of $200 per night
o Breakfast, lunch and dinner
expenses up to a total value of
$50 per day
* Please note: the CEO may
provide alternative values,
depending on the cost of living
in the country you are visiting
o All local travel expenses to and
from business meetings ie.
Taxis, buses, trains
o Any vaccinations needed to
travel to your destination
o The cost of a visa for your
destination
o Transport from your home
address to the airport
?Simi lar ly wi th domes t ic
expenses, you must provide the
Finance Manager with the
following:
o Receipts of expenses incurred
o Wri t t en approva l f r om
manager
?Should the original receipts not
be available, you must provide
a valid reason, along with
approval from the CEO
?Receipts and written approval
must be provided within 14
days of you returning from your
business trip
?Should that date pass without
valid reason, the Finance
M a n a g e r m a y d e n y
reimbursement