Clean install Using the DVD - Samsung US · PDF fileClean install using the DVD ... –...

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Clean install Using the DVD

Transcript of Clean install Using the DVD - Samsung US · PDF fileClean install using the DVD ... –...

Page 1: Clean install Using the DVD - Samsung US · PDF fileClean install using the DVD ... – Enter the product key ... How can I check which device needs a Windows 8.1 driver? A: Windows

Clean install Using the DVD

Page 2: Clean install Using the DVD - Samsung US · PDF fileClean install using the DVD ... – Enter the product key ... How can I check which device needs a Windows 8.1 driver? A: Windows

Clean install using the DVD

Clean install using the Windows 8.1 Setup DVD Use the Windows 8.1 Setup DVD that you purchased from the Microsoft website or a

retailer shop to update Windows 8 to Windows 8.1. All your applications and files will

be deleted.

– Some data files used in Windows 8 are saved in the C:\Windows.old folder. You may

delete this folder to free up disk space.

– Make sure to back up important data to an external hard drive prior to the installation.

– Samsung Electronics does not sell or provide the DVD.

Page 3: Clean install Using the DVD - Samsung US · PDF fileClean install using the DVD ... – Enter the product key ... How can I check which device needs a Windows 8.1 driver? A: Windows

Clean install using the DVD – Insert the Windows 8.1 Setup DVD. Wait until it runs

automatically. If the DVD does not run automatically, double click setup.exe.

– Select Go online to install updates now (recommended) and press Next.

– Enter the product key included in the DVD and press Next.

– Read the End Users License Agreement. Check I agree and press Next.

– Select Nothing and start installing Windows 8.1.

– After the installation is completed and your system will be rebooted, follow the instructions displayed on the screen. Then log in to Windows 8.1.

– Download SW Update program and install necessary drivers and applications.

Page 4: Clean install Using the DVD - Samsung US · PDF fileClean install using the DVD ... – Enter the product key ... How can I check which device needs a Windows 8.1 driver? A: Windows

Windows 8.1 Update FAQ Q: The system rolls back to Windows 8 while updating to Windows 8.1.

A: Please run Windows Update and update applications and drivers to the latest versions before upgrading your system to Windows 8.1.

Q: Some programs don't run properly after Windows 8.1 update.

A: Please uninstall the problematic applications and then reinstall all them in Windows 8.1. For Samsung software, you can use SW

Update for the installation. For information on Windows 8.1's compatibility, visit www.windows.com/compatibility.

Q: I want to register a local user account instead of an Microsoft account.

A: The MS account issue occurs when you are connected to a network. By selecting the Skip this option text menu, you can create a

local user account.

Q: How can I check which device needs a Windows 8.1 driver?

A: Windows Key + X → Device Manager → Items with the exclamation point (a.k.a. Yellow bang)

Q: I don't have SW Update installed in my system.

A: Visit http://orcaservice.samsungmobile.com/SWUpdate.aspx to download the latest version of SW Update.

Q: I want to roll back to Windows 8.

A: Run the Charm bar. Select Settings → Change PC settings → Update and Recovery → Recovery → Remove everything and reinstall

Windows → Get Started → Next → Just remove my files → Reset.