Claude Mongeau speaks at the Toronto Board of Trade
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Transcript of Claude Mongeau speaks at the Toronto Board of Trade
What CN Stands For
Claude Mongeau
President and Chief Executive Officer
to the
Toronto Board of Trade
May 15, 2012
A Unique Franchise, a Remarkable Journey
Becoming a True
Supply Chain Enabler
Fundamental
Turnaround
Precision Railroading
Breakthrough
A Business Agenda Shaped by What CN’s Stands For
What CN
Stands for
Operational
and Service
Excellence
Creating
Value for
Shareholders
Delivering
Safely and
Responsibly
Playing our
Role as a
Backbone of
the Economy
Creating
Value for
Customers
A Critical Balancing Act
Operational Excellence Service Excellence
Creating Value for Customers and Shareholders
Delivering reliably and
efficiently every day
Opening up new markets
across the business
Helping our customers
win in their own markets
Investing smartly for
growth and productivity
Staying true to our
business model
Growing the business
at low incremental cost
A Backbone of the Economy
Touching a lot of what moves in Canada
Connecting our customers to the world
Aiming to be a key part of the solution
Acting as true supply chain enablers
Delivering Responsibly, Aiming to be World-Class
Safety first, always
Most environmentally efficient railway
Beyond emissions, to our total environmental footprint
Engaging our people, connecting with communities