Clatsop Community College Strategic Planning

RESULTS OF DATA COLLECTION ACTIVITIES

ACADEMIC YEAR 2011-2012• [email protected]

•WEBSITE SURVEY• FACULTY/STAFF/STUDENT SURVEY

• LEADERSHIP VISITS TO COMMUNITY GROUPS

Clatsop Community CollegeStrategic Planning

[email protected]

The President’s Office has maintained an email inbox addressed [email protected] for nearly a year. The president and his staff monitor the messages sent to the box from time to time, seeking ideas to deal with emerging challenges and to monitor the pulse of those contributing.

Approximately 120 messages had been received by April 16.

mailto:[email protected]

[email protected]

The slides that follow summarize the categories of ideas that have come in since the email box was opened:

Cost-cutting ideas 36 messagesRange from hire more work/study and eliminate printers

and paper to cut administration and more/fewer PT instructors

Revenue Generation 34 messagesRange from charge for parking and sell advertising space

on campus to seek grants and start a thrift store

[email protected]

Utilize regional strengths 9 messagesRange from sponsor conferences (rent) and partner more

closely with Tongue Point JCC to merge CCC, OCCC, and TBCC and combine CCC and Astoria libraries.

Unique ideas 9 messagesRange from COLAs only for low paid staff to market my

video game for the profits

Online education 7 messagesRange from More offerings and make a virtual tour of the

campus/college to sell ads on BlackBoard

[email protected]

Promote the arts 5 messagesRange from sponsor arts events in summer to start drama

and music programs

Restructured services 5 messagesRange from cut to core services to hire para-professional

advisers

Increase enrollment 4 messagesRange from discount repeat/>12 enrollment to rebate on

completion

Health occupations 4 messagesRange from more technician programs to veterinary

technician

[email protected]

K-12 connections 3 messagesRange from provider of HS elective to become the ESD

Business connections 2 messagesRange from teach marketing to veterinary technician

business support

Website Survey

Please tell us a little about yourself so that we can identify patterns among the answers to the survey. Your individual responses will never be reported; only averages will be.

Female 36 Male 25 No Response 1 Total 62

Website Survey

Please tell us a little about yourself so that we can identify patterns among the answers to the survey. Your individual responses will never be reported; only averages will be.

Younger than 18 118-24 13 25-44 23 45-59 19 60+ 5 No Response 1 Total 62

Website Survey

Please tell us a little about yourself so that we can identify patterns among the answers to the survey.

Astoria (97103) 40 Seaside (97138) 7 Warrenton (97146) 6 Long Beach, WA (98631 3 Hammond (97121) 1 Ocean Park, WA (98640) 1 Nehalem (97131) 1 Away from North Coast 3Total 62

Website Survey

Please tell us a little about yourself so that we can identify patterns among the answers to the survey. Your individual responses will never be reported; only averages will be.Have you taken a class at CCC since June

2010? Yes = 40 No = 21

If “Yes”, was the class (classes) for credit? Yes = 35 Both credit and non-credit = 3

Website Survey

1. The college offers a wide range of educational services, including preparing students for transfer to four year colleges, providing technical job skills, teaching basic reading, writing and math to adults, and supporting local businesses. In your view, what programs or services

should CCC offer to meet local needs?What CCC programs and services are the

highest priorities for the next 5 years?

Website Survey

In your view, what programs or services should CCC offer to meet local needs?

Program AreasA. AAOT –clearer paths to majorsB. Business job skillsC. Basics (Reading, Writing, Mathematics)D. Health OccupationsE. Maritime

Press the clicker key for your highest priority!

Website Survey

In your view, what programs or services should CCC offer to meet local needs?

Service AreasA. Night and weekend offerings – convenienceB. Tourism/CulinaryC. Personal Enrichment – Ed4LifeD. Emergency Response partnerships


Website Survey

What CCC programs and services are the highest priorities for the next 5 years?

Program AreasA. AAOT/TransferB. BusinessC. Allied HealthD. Core offeringsE. Remedial


Website Survey

What CCC programs and services are the highest priorities for the next 5 years?

Service AreasA. Quality of InstructionB. Breadth of OfferingsC. Fund Raising


Website Survey

2. To enable the college to remain financially sound, which of the following actions would you supportEliminate instructional programsReduce personnelSell the Performing Arts CenterRaise tuition and feesPass an operating levyOther

Website Survey

2. To enable the college to remain financially sound, which of the following actions would you support

A. Eliminate instructional programsB. Reduce personnelC. Sell the Performing Arts CenterD. Raise tuition and feesE. Pass an operating levy


Website Survey

2. To enable the college to remain financially sound, which of the following actions would you supportEliminate instructional programs

11.5%Reduce personnelSell the Performing Arts Center

Raise tuition and feesPass an operating levyOther

Website Survey


11.4%Reduce personnel 9.8%Sell the Performing Arts Center

Raise tuition and feesPass an operating levyOther

Website Survey



49.2%Raise tuition and feesPass an operating levyOther

Website Survey



49.2%Raise tuition and fees

39.3%Pass an operating levyOther

Website Survey




39.3%Pass an operating levy

59.0%Other

Website Survey




39.3%Pass an operating levy

59.0%Other

45.9%

Website Survey

2. To enable the college to remain financially sound, which of the following actions would you support

OtherGrantwriting/fund raisingCut administrators: numbers and payConvert to PT staffCharge for parkingAggressively rent or sell facilitiesReduce staff/hire studentsFaculty pay cutSurvey the community for wants, then offer what it wants

Website Survey

3. What should the college do to add local jobs and spur economic growth in Clatsop County?1. Business support2. Entrepreneurial support3. Can’t do much4. Health training5. Employ students6. Job placement focus7. Career counseling8. Computer careers9. College hire more people

Website Survey

4. What can you personally do to make CCC a more effective and efficient educational resource for Clatsop County and SW Washington?1. Volunteer2. Promote the college in the community3. Organize alumni4. Seek upper division providers in Clatsop County5. Attend the college6. I don’t know

Website Survey

4. What can you personally do to make CCC a more effective and efficient educational resource for Clatsop County and SW Washington?

A. VolunteerB. Promote the college in the communityC. Organize alumniD. Seek upper division providers in Clatsop

CountyE. Attend the college

Press the clicker key for which you would be willing to do!

Website Survey

5. What else can you tell us to become a better postsecondary education resource for the people of our region?1. Listen2. Communicate college student’s success3. Personalize service4. Develop a program and course index5. Fewer administrators

Faculty, Staff, and Student Survey

Circulated late February 2012 to end of March

20 completed surveys received


Right now, what does Clatsop do best?Serve studentsProvide instruction[Endure]


If money were no limit and change would not affect anyone’s job, what is the next big thing the college should add to its services, offerings, or activities?

A. Advising-retentionB. Expand job trainingC. Develop locally relevant career technical

programsD. Build a student centered facility (Health and

wellness +)



Rank the importance of the following possible strategic goal categories with 1 being the most important and 7 being the least: Create a Student-Centered Culture 4.47 Create a Collegial Environment 4.65 Expand Business and Community Partnerships 4.35 Promote Student Success3.11 Obtain New Revenue 2.25 Ensure students transfer successfully 4.35 Equip students for employment 3.45


Rank of the importance of the following possible strategic goal categories by survey respondents: Obtain New Revenue 2.25 Promote Student Success3.11 Equip students for employment 3.45 Expand Business and Community Partnerships 4.35 Ensure students transfer successfully 4.35 Create a Student-Centered Culture 4.47 Create a Collegial Environment 4.65


Rank the importance of the following possible strategic goal categories with 1 being the most important and 7 being the least:

A. Obtain New RevenueB. Promote Student SuccessC. Equip students for employmentD. Expand Business and Community PartnershipsE. Ensure students transfer successfully

Press the clicker key for which strategic goalcategory is the most important!


If you had your way, how you would want to be able to describe the college 5 years from now?

A. Stable funding/Sustainable staffingB. VitalC. Respected and supportedD. Supports job trainingE. Supports transferPress the clicker key for which of the above

most closely describes your preference!


Clatsop Community College has identified four core themes for itself. For each, rate the college’s performance.

Core Theme I: Foundational Skills: Develop a foundation of

skills and abilities for students so they become capable of attaining their educational goals.

Core Theme II: Transfer: Prepare students to successfully continue their education at a four-year college or university.

Core Theme III: Workforce: Prepare students to succeed and compete in a global economy.

Core Theme IV: Community Outreach: Engage in collaborative leadership to meet the cultural, economic, educational, personal development, social, and vocational needs for the community.


Core Theme I: Foundational Skills: …what are our strengths?

1. Remedial Courses2. Student Services3. Plus Program4. Advising

…what gaps remain?1. Remedial Courses not always adequate2. Advising

…what can be improved immediately?1. Bilingual2. Summer term offerings3. Connect with K-12


Core Theme II: Transfer: …what are our strengths?

1. Plus Program2. Program level advising

…what gaps remain?1. Advising (non PLUS students)2. Articulation with 4 year schools

…what can be improved immediately?1. Summer advising2. AAOT gaps3. Student life


Core Theme III: Workforce: …what are our strengths?

1. MERTS2. Health

…what gaps remain?1. Job placement2. Equipment upgrades/replacement

…what can be improved immediately?1. Contact with employers2. Equipment upgrades/replacement3. Review job data


Core Theme IV: Community Outreach: …what are our strengths?

1. Positive image2. Advisory committees

…what gaps remain?1. Relationships with K-122. Alumni relations

…what can be improved immediately?1. CWE/Work experience2. Service learning3. More events


Clatsop Community College has identified four core themes for itself.

Core Theme I: Foundational SkillsCore Theme II: TransferCore Theme III: Workforce Core Theme IV: Community Outreach

Are these the right Core Themes for Clatsop Community College?A. YesB. No

Press the clicker key with your answer!


Of the four core themes, which would you recommend dropping or changing?A. Core Theme I: Foundational SkillsB. Core Theme II: TransferC. Core Theme III: Workforce D. Core Theme IV: Community OutreachE. None: they are just rightPress the clicker key for which of the above

most closely describes your answer!

Survey of Strategic Planning Session participants

Used by Cabinet members when meeting with community groups

Limited use and response rates – about 20 responses tabulated.


Have you personally had an interaction with the college? Percentage “Yes”: 89%

How satisfactory was that interaction? Percentage of those responding:

Very 50% OK 38% Some problems 12% Not at all 0%


Have you personally had an interaction with the college?

What obstacles or barriers did you encounter? Parking & stairs Art showing-no sign to tell where it was Classes booked in overlapping rooms…not in a good

space Extension office in Seaside is easy to find [not main

campus] Delayed response-refusal to engage-stonewalling-very

territorial! One particular course was disappointing--very political


Do you currently have or have you had employees or colleagues who were graduates from CCC? Percentage “Yes”: 40%

Did they have skills to add value to your enterprise? ? Percentage “Yes”: 100%

How could their skills have been improved? Professionalism Better communication skills-both interpersonal and

presentation


What three programs or offerings would you like to see CCC add within the next 5 years?

Office Protocol=What not to say or do! Fitness/Health/Well being [NC] Brewing [Program and NC] Do it Yourself [NC] More languages [NC] Ethnic cooking [NC] Business/Small Business/Marketing/Hospitality Mgmt Music/Drama/Video production


What programs or offerings should the college consider discontinuing?

Lowest demand Least connected to 2 yr/Associate Programs


How else we improve the college? Let community know what you are doing Be part of the community! Harness senior/retired professionals for special

forums Rent out space Better map/signage More "fun" community ed. choices. Strengthen core programs A downtown campus w/noon brown bag short courses

e.g. business math, computers, public speaking, marketing, yoga, etc.


Would you encourage friends or family members to take courses/attend CCC?

Percentage “Yes”:72%

Why? Kudos on Kids Camp Continued education important Great community college Astoria is lucky to have a community college Every kid should do their 1st 2 yrs at CCC Learning is fun! Clatsop has a great set of courses in place…at a local

level


Would you encourage friends or family members to take courses/attend CCC?

Percentage “No”: 11%Why not?

Cuts to course offerings have diminished; no longer the best option

Over-priced and poorly taught-in the ??? dept., at least

Notes from Strategic Planning Sessions

1. Be a part of county emergency response2. Continuity with K-123. Be integral part of community ambiance4. Professional Continuing Education (HR, ICS,

Realtor)5. Combine/coordinate city and college library6. CPR/First Aid/ AED training7. Customer service/workplace communication8. Fisheries9. Sustainability

THANK YOU FOR YOUR PARTICIPATION AND

ASSISTANCE!

Clatsop Community CollegeStrategic Planning

Clatsop Community College Strategic Planning

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