Class Cancellation Policy - TVPPA · Required Reading: Goal Setting & Planning Buddy-to-Boss ......

Course Catalog

Class Cancellation PolicyRegistrants who cancel 7-14 days prior to the class will be charged 50% of the registration cost as a cancellation fee. Registrants who cancel less than 7 daysprior will be charged 75% of the registration cost. Registrants failing to cancel prior to the start of the class will be responsible for the entire registration fee. You may avoid the cancellation fee by sending a substitute registrant. All classcancellations must be in writing and mailed, faxed or e-mailed to TVPPA, ATTN: Training Coordinator, P.O. Box 6189, Chattanooga, TN 37401; Fax: 423-267-2280; Email: [email protected] [email protected] or training tvppa.com.

Complaint PolicyFor suggestions, concerns, compliments and complaints, please call TOLL FREE 855.374.2850 during our office hours of 8am-5pm Eastern and speak with Caleb Hall or Kaitlin Plaster, who may assist you. During non-office hours, please call John Cooke at 423-718-3205 for assistance.

Official National Registry StatementTVPPA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.

Course Catalog

[email protected] • 423-648-2468

TENNESSEE VALLEY PUBLIC POWER ASSOCIATION

Physical Address: 1206 Broad Street Chattanooga, TN 37402

Mailing Address: P.O. Box 6189 Chattanooga, TN 37401

Phone: 423-648-2464Toll Free: 855-374-2850 Fax: 423-267-2280

Caleb Hall, Training Coordinator423-490-7913 • [email protected]

Kaitlin Plaster, Training Coordinator423-490-7917 • [email protected]

Kim Culpepper, Technical Education Manager423-602-3487 • [email protected]

Jim Wyche, Business Development Manager423-490-7926 • [email protected]

John Cooke, Director of Education & Training423-490-7927 • [email protected]

Training Staff:

Course Catalog


Certified Power Executive (CPE) .................................................2

Advanced Certified Power Executive (AdvCPE) .....................3

Certified Power Supervisor (CPSv) .............................................4

Certified Power Technology (CPT) .............................................5

Certified Safety Coordinator (CSC) ...........................................6

Certificate of Customer Service (CCS) ......................................7

Advanced Lineworker Certificate Training (AdvLC)..............8

Certified Utility Accountant (CUA) .............................................9

Utility Human Resources Certification (UHR) ........................10

Power Distribution Engineer (PDE) ...........................................11

Foreman Academy .......................................................................12

Lineman Apprenticeship Program (LAP) ................................13

Power Line Design and Staking (LDS) .....................................14

Substation Maintenance Program (SM) ..................................15

Electrical Metering Program (EM) ............................................16

Protective Relaying Program (PR) ............................................17

Utility Security Professional (USP) ...........................................18

Utility Purchasing & Materials Management .......................19

Table of Contents

1

Course Catalog


Certified Power Executive (CPE)

TVPPA’s Certified Power Executive (CPE) is a unique program of professional certification specifically designed for management of public power distribution systems. It is designed to provide managers a better understanding of their duties and role in the utility industry.The target group for the CPE program has been “redefined” as mid-to upper-level managers who have fundamental supervisory skills and are ready to proceed to the next level of leadership proficiency.

Prerequisite: DISC Profile

Required Reading: The Five Dysfunctions of a Team by Patrick Lencioni

Core Curriculum: Leadership Bridge Understanding Human Resources Dynamics of Change Utility Law Business & Strategic Issues Meeting Management Time Management Conflict Mediation Components of Strategic Planning

2

Course Catalog


Advanced Certified Power Executive (AdvCPE)

This certificate is designed to build on the skills and knowledge gained in the Certified Power Executive curriculum. Included in this advanced program are formalized professional development, management concepts and business principles. All course requirements must be satisfactorily completed within four years of starting the program.

Core Curriculum: Executive Leadership Case Studies in Leadership Designing & Implementing Organizational Change Long-Range Strategic Planning The Stewardship of Executive Management: Part 1 The Stewardship of Executive Management: Part 2 Managing in Turbulent Times: Part 1 Managing in Turbulent Times: Part 2

3

Prerequisite: DISC Profile

Required Reading: Good to Great by Jim Collins, Four Obsessions of an Extraordinary Executive by Patrick Lencioni, The Five Dysfunctions of a Team by Patrick Lencioni, and The Five Levels of Leadership by John Maxwell

Course Catalog


Certified Power Supervisor (CPSv)

TVPPA’s Certified Power Supervisor curriculum is designed for public power distribution system supervisory personnel. This course of study focuses on how to reduce employee grievances, customer complaints, absenteeism, job-related accidents and turnover. In addition to the core classes, 2.8 credit hours of elective credit are required for completion of the CPSv.

Core Curriculum: Fundamental Supervisory Skills Communicating Effectively with Utility Customers Interpersonal Supervisory Skills I Interpersonal Supervisory Skills II Interpersonal Supervisory Skills III

Required Reading: Goal Setting & Planning Buddy-to-Boss Decision Making Making Performance Appraisals Matter

4

Course Catalog


5

Core Curriculum: Power System Theory Power System Equipment: Functions & Maintenance System Configuration, Switching & Troubleshooting Instrumentation & Metering Relaying & System Protection

Certified Power Technology (CPT)

TVPPA’s Certified Power Technology (CPT) program supplements the formal education of engineers not schooled in power theory and methodology. It is also valuable for engineering technicians and associate engineers who have limited electrical power education. The CPT program addresses technological changes within the electric utility industry. Additionally, the program is designed for distributors who have acquired substations and transmission lines.

Course Catalog


6

Certified Safety Coordinator (CSC)

Individuals responsible for safety management must have current, professional knowledge and expertise to achieve and maintain a safe work environment and work practices for utility employees. TVPPA developed the Certified Safety Coordinator (CSC) to address modern health and safety issues. All course requirements satisfactorily completed within four years of starting the program by taking a required core course.

Core Curriculum: OSHA Utility Work Practices and Compliance Rigging, Hoisting, Hand and Power Tool Safety Transportation Safety Industrial Hygiene National Electrical Safety Code Review OSHA 30 hr. Card (Part 1) OSHA 30 hr. Card (Part 2)

Online Course: Work Zone Traffic Control

Course Catalog


7

Certificate of Customer Service (CCS)

In today’s changing business environment, customers demand the best in service from their electric utility. TVPPA developed the Certificate of Customer Service curriculum. to provide the professional skills and expertise to exceed the expectations of escalating customer requirements.

Core Curriculum: Creating Desirable Outcomes for your Utility Communicating Effectively with Utility Customers Selling Utility Services The ABC’s of Electrical Systems

Course Catalog


8

Advanced Lineworker Certificate Training (AdvLC)

This certificate is designed for mid-level lineworkers with an interest in furthering their knowledge, skills and abilities.

Core Curriculum: Advanced Lineworker Certificate Training: Phase 1 Advanced Lineworker Certificate Training: Phase 2 Advanced Lineworker Certificate Training: Phase 3 Advanced Lineworker Certificate Training: Phase 4 Advanced Lineworker Certificate Training: Phase 5

Course Catalog


9

Certified Utility Accountant (CUA)

The Certified Utility Accountant (CUA) program is designed to provide public utility accounting staff who are new to accounting or who have a non- accounting background with the knowledge and resources necessary to effectively and efficiently perform their jobs in the unique utility industry. The CUA program consists of a core curriculum of accounting which range from basic to advanced level classes and non-accounting classes. In addition to the core classes, 2.8 credit hours of elective credit are required for completion of the CUA.

Core Curriculum: Utility Accountants Classification and Principles Workorder, Inventory and Plant Budgeting, Finance & Accounting for Accountants The ABC’s of Electrical Systems Developing a Team-Based Environment Communicating Effectively with Utility Customers Time Management

Course Catalog


10

Utility Human Resource Certificate (UHR)

The Utility Human Resources Certification (UHR) program is designed to provide public utility staff who are responsible for the human resource and personnel development function within their organization with fundamental to advanced level knowledge to efficiently and effectively fulfill their role. The UHR program consists of a core curriculum of nine courses, all of which are specific to and focused on current human resources issues. (UHR) is made up of 9 core classes. Participants are given 4 years to complete all the requirements for their certificate program.

Core Curriculum: Introduction to Personnel Management Personnel Law Organizational Liability: Risk Management Compensation and Benefits Building and Retaining a High Performance Workforce Human Resource Development Strategic Planning and Organizational Development Personnel Issues Update Employee Relations and Communication

Course Catalog


11

Power Distribution Engineer (PDE)

The PDE is designed to significantly enhance the skills and abilities of entry-level engineers working in a distribution utility. The program is intended to provide participants with formal power engineering courses they may not have had in their undergraduate studies and will also serve very well as a refresher for those seeking to “brush-up” their day-to-day engineering skills.

Owing to the unique nature of this program, a significantly greater level of commitment from participants, and their utilities, is required than is typically the case for other TVPPA certificate programs. Only holders of a four- year engineering degree may apply for the PDE. Classes are limited to 10 participants per course offering.

Core Curriculum: Fundamentals of Distribution Circuit Analysis Distribution System Components Modeling & Analysis of Distribution Systems Relaying Protection and Coordination

Course Catalog


Foreman Academy

Our top level training program for lineworkers is Foreman Academy. This series is a good fit for up and coming crew leaders or those already in the role.

Core Curriculum: Foreman Academy Track 1 Foreman Academy Track 2 Foreman Academy Track 3

Online Program: Work Zone Traffic Control

Course Catalog


13

Lineman Apprenticeship Program (LAP)

Apprentice Lineman training introduces the beginning apprentice to the basic math, electricity and alternating current fundamental principles that are the groundwork for understanding the “hows and whys” of this profession. Students learn the basic tools and equipment used in every-day operations, and applications include stringing and sagging wire; underground distribution systems; transmission and distribution line maintenance; transformer connections; meter applications; substation operations; and phasing and measuring voltage and current.

The six laboratory sessions, plus the final exam, enable students to apply the knowledge learned from the correspondence units. Participants learn basic knots and safe climbing techniques, as well as pole-top rescue, both climbing skills necessary for overhead line construction. Participants construct and frame lines using specifications, and learn grounding and preparation of stress cones for underground cable. Effective job briefing and basic troubleshooting steps for overhead and underground systems are demonstrated, as well as transformer bank-ing, bucket truck pre-trip inspection, and bucket truck rescue.

Upon successful completion, enrollees will earn TVPPA Certificate of Completion and Department of Labor Certificate of Completion of Registered Apprenticeship Program if the participating utility or construction company’s program is registered with the USDOL Office of Apprenticeship and the apprentice completes both the required number of hours of on-the-job training and the related instruction.

Core Curriculum: Pre-Apprentice Assessment Workshop Self-Study Module Unit 1 Self-Study Module Unit 2 Self-Study Module Unit 3 Self-Study Module Unit 4 Fundamentals Lab 1 Construction Lab 2 Operations Lab 3 Underground Lab 4 Troubleshooting Lab 5 Final Exam

Online Course: Work zone Traffic Control

Course Catalog


14

Power Line Design & Staking (LDS)

The multi-tiered program focuses on guiding students through the understanding and application of engineering design for electric distribution systems. New line designers will leave each course with the strong foundation necessary to move forward in a career in line design, while experienced designers gain the confidence of knowing how to prove their decisions on paper. Engineering concepts and formulas specific to power line design and relevant to the Field Technician’s responsibilities are taught and enable participants to utilize the knowledge and skills gained for immediate on-the-job benefit. This comprehensive certification program verifies proficiency at each level and provides a roadmap for lifelong learning for electric utility engineering and technical personnel.

The Power Line Design & Staking Certification Program provides the essential tools necessary for engineering and line design personnel to become experts in their field and advance in the utility industry. Many courses in the program are appropriate and relevant for engineering, operations and management personnel.

Core Curriculum: Power Line Design & Staking Stage 1 Power Line Design & Staking Stage 2 Power Line Design & Staking Stage 3 Power Line Design & Staking Stage 4 Power Line Design & Staking Stage 5 Power Line Design & Staking Stage 6

Course Catalog


15

Substation Maintenance Program (SM)

The substation maintenance program is structured similar to a college curriculum. It is a self-study program that includes texts, videos, and classroom labs. The student sets his own pace. There are common core classes that must be completed before a student takes the class or classes required for their specialty path. The specialist certificate paths are:

• Substation Electrical and Mechanical Maintenance Specialist • Substation Electrical Metering Specialist • Substation Protective Relaying Specialist

Core Curriculum: Self-Study Module Unit 1 Self-Study Module Unit 2 Self-Study Module Unit 3 Substation Maintenance Lab A Substation Maintenance Lab B

Course Catalog


Electrical Metering Program (EM)

This is a detailed study of all aspects of metering AC circuits at the transmission, distribution, and customer levels. Students use the EEI Metering Reference manual as the text. Topics such as different the different types of meters, metering that is provided by protective relays, Automated Metering Infrastructure (AMI), Smart Grid access to meters, and communication fundamentals of network and wireless systems are included. Testing equipment and procedures will also be included in this module. Note: Completion of an approved Metering Lab is required for this certificate.

Core Curriculum: Self-Study Module Unit 1 Self-Study Module Unit 2 Self-Study Module Unit 3

16

Course Catalog


17

Protective Relaying Program (PR)

This course contains detailed study of the different types of protective relays, the application of those relays to specific configurations, and a deep dive into the criticality of the timing relationships between various types of devices. The student will be looking at the tools used to set microprocessor relays, and the aspects of the cyber security of the communication wide area and local area networks. An overview of test equipment and testing procedures will be integrated into this specialist certification.

Core Curriculum: Self-Study Module Unit 1 Self-Study Module Unit 2 Self-Study Module Unit 3 Protective Relaying Lab

Course Catalog


18

Utility Security Professional (USP)

Individuals responsible for securing utility assets in the face of today’s threats must have the professional knowledge and expertise to identify physical exposures and weaknesses and subsequently be able to implement response plans to mitigate the likelihood of internal or external attacks, breaches of security, criminal acts of violence or crimes against utility properties. TVPPA developed the Utility Security Professional (USP) to address the growing need from our members to provide the training and knowledge to those individuals who are tasked with protecting their utility. This course is instructed by subject matter experts in law enforcement, physical security, emergency management and utility security. When completed, participants will be exposed to training in the areas of vulnerability and threat assessments, active shooter and workplace violence, critical decision making, de-escalation tactics and negotiation skills, emergency preparedness, responding to and recovering from a critical event, business continuity, physical security measures and other security related topics that will prepare utilities of any size on how to better handle the changes in today’s criminal society that threaten our ability to serve our customers. Annual CEU (continuing education units) courses will be required to maintain the certification and will assure that as trends and threats change, the USP will be able to adapt accordingly. Utilities who have personnel that complete the course and maintain their certification will receive recognition as a “TVPPA Secure Site”.

Core Curriculum: Workplace Violence & Active Shooter Preparedness Critical Decision Making Physical Security Measures (Securing your Facility) Cyber Security Defense De-Escalation Tactics and Negotiation Skills LPC Case Studies/Table Top Exercise

Course Catalog


Utility Purchasing & Materials Management (UPMM)

TVPPA’s Utility Purchasing & Material Management curriculum is designed for public power purchasing personnel. This course of study focuses on contracts, quality metrics, work order systems, negotiations, business strategies, and utility case studies.

Core Curriculum: Quantities, Quality, Pricing & Supplier Selection Workorder, Inventory & Plant Negotiation, Contracts, Relationships and Strategy Case Studies in Utility Purchasing

Course Catalog


Business Development Courses

Course Catalog


21

Accounting & Finance

Budgeting, Finance and Accounting for AccountantsThis course covers the accounting and financial functions of a utility system. Participants study basic accounting practices and procedures; including balance sheets, income and operating statements, plant accounting, performance ratios, the Federal Energy Regulatory Commission. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 14 CPE credits in the Finance field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Advanced. There are not any prerequisites for this course.

2 days • 1.4 CEUs

Intermediate Pricing & Rate DesignThis course is an interactive course in which each participant will apply the concepts from the “Introduction to Pricing and Rate Design” to engage in actual rate design. This course uses a hands-on rate-design and analysis spread-sheet called the Local Rate Adjustment Model (LRAM) to apply pricing and rate design theory and fundamentals in the actual design and pricing of retail rates for Local Power Companies (LPCs).

2 days • 1.4 CEUs

Introduction to Pricing & Rate DesignThe new decoupled wholesale rates give Distributors more freedom and flexibility in retail rate design and pricing. Distributors can create retail rates to better reflect their cost to serve, and, to the extent desired, send price signals for DSM programs, peak shaving, TOU, valley-fill, etc. This puts a whole new emphasis on understanding the fundamentals of pricing, rate design and cost of service, for Distributors to do their own rate design or direct others (consultants, TVA) on desired rate design outcomes.

This workshop will give attendees a conceptual and a working knowledge of the process of determining cost to serve through a Cost of Service Study, and of designing rates to recover costs, meet multiple pricing and rate design goals, create desired price signals, and more effectively take advantage of increased rate-making flexibility.1 day • 0.7 CEUs

Course Catalog


22

Utility Accounts Classification and PrinciplesThis course will train you on classifying transactions/ activities within the TVA/FERC account system. It will also give you insight into the “big picture” of the business and how each small job is related and benefits the end result. Students are given the opportunity to record journal entries and prepare basic financial statements. After completion of this course, you will gain a better understanding of the Federal Energy Regulatory Commission (FERC) and their Uniform System of Accounts. CUA. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 14 CPE credits in the Accounting field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Intermediate. There are not any prerequisites for this course.

2 days • 1.4 CEUs

Workorder, Inventory & PlantThis class will introduce you to the work order system and how it operates in a utility. This course is encouraged for all utility employees in order for them to gain a better understanding of co-workers responsibilities and a work overview of the entire process. The first day you will get the opportunity to go through a manual work order closing step by step, where as the second day shows you through actual participation of closing the work order from request in order to reinforce lessons learned from day one. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 14 CPE credits in the Accounting field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Advanced. There are not any prerequisites for this course.

2 days • 1.4 CEUs

Course Catalog


23

Customer Service

The ABC’s of Electrical SystemsThis course provides a basic survey of electric utility operations, from generation at the power plant to distribution to the end-use customer. Topics covered include methods of generation, high voltage transmission, distribution methods, electrical terminology, and usage measurement through metering and billing. Emphasis is placed on how to improve business transactions for the customer that you will be handling. This is a basic overview course targeted only for the non-technical employee or board member. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 7 CPE credits in the Communications field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Basic. There are not any prerequisites for this course.

1 days • .07 CEUs

Communicating Effectively with Utility CustomersThis course uses group activities to help you learn and grow as a communicator in various situations. The emphasis is placed on creating and recognizing the time to create a memorable experience for the customers. This course is designed to be available for all levels of utility employees. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 14 CPE credits in the Communications field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Intermediate. There are not any prerequisites for this course.

2 days • 1.4 CEUs

Creating Desirable Outcomes for your UtilityDuring this class participants will exercise strategic thinking skills to create their utility`s future vs. reacting to marketplace changes. Participants will apply their specific internal and market conditions to evaluate strategic alternatives using tools specifically developed for this course.

1 days • .07 CEUs

Course Catalog


24

Customer Service Boost CampIn this economic downturn, utilities are seeing a growing need to improve customer perception with regard to responsiveness and a customer-centered focus. As many customers struggle to pay their bills, it has never been more important for utility employees at all levels to demonstrate a real commitment to serving those customers promptly and with great care.

TVPPA’s Customer Service Boost Camp emphasizes what is being done WELL and builds on those strengths to enhance trust and confidence. The fast-paced, interactive format covers the foundational requirements necessary to create stronger customer relationships.

1 day • 0.7 CEUs

Selling Utility ServicesToday, utility customers are looking for more than kWs and meter readings from their utility. In our increasingly complex world, local utilities must support complicated customer relationships and offer specialized products or services to meet specific needs. Knowing how to add value to a customer’s life is a hallmark of great customer service. This class will focus on understanding how we price our primary product, working with customers, and adding value. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 7 CPE credits in the Marketing field o 0.7 CEUs f study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Basic. There are not any prerequisites for this course.1 day • 0.7 CEUs

Course Catalog


25

Human Resources

Compensation & BenefitsDuring this class you will receive the opportunity to examine key strategies for negotiating cost effective benefit packages for employees. Best practices in controlling health care costs as well as administration of benefits programs will be covered. Strategies for keeping employees informed about their benefits will be discussed as well as techniques for enhancing participation and compliance.

2 days • 1.4 CEUs

Conflict MediationAccording to the American Management Association (AMA), supervisors/ managers spend about 24% of their time addressing conflict issues in the workplace. Conflict can be both positive and negative; unaddressed conflict frequently escalates, resulting in additional loss of productivity. Proper diagnosis and evaluation of conflict can result in a 25% reduction in time required to reach resolution. This course teaches participants the skills to proactively address conflict and use the appropriate mediation style to achieve resolution.

1 days • 0.7 CEUs

Developing a Team-Based EnvironmentDuring this class participants are introduced to the methods of developing teamwork and synergy among employees, the concept of empowerment and how to use it effectively, ways of developing trust in the workplace and among employees, and methods for operating team-based meetings. In addition, participants discuss quality issues, such as quality circles, business units, self-directed work teams, task teams, and cross-functional teams. The seminar concludes with methods for sustaining continuous quality improvement. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 7 CPE credits in the Communications field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Basic. There are not any prerequisites for this course.

1 days • 0.7 CEUs

Course Catalog


26

Employee Relations and CommunicationThis workshop will involve the strategies for managing diversity as well as techniques for building high performance teams. Best practices for involving employees in the decisions that affect their jobs will be discussed and applied in project management assignments. In addition, successful communication with union representatives and their members will be reviewed through a series of real life case studies.

1 days • 0.7 CEUs

Meeting ManagementNot all meetings are the same. Just as they have different purposes, they need different facilitation styles. Meetings (two or more people engaged in a com-munication process) consume 60% to 85% of a manager’s time. However, most people do not properly prepare to either lead or participate in such meetings. This workshop helps participants to analyze meeting types, determine appro-priate meeting design and apply targeted facilitation skills to improve meeting efficiency (time) and effectiveness(outcomes). This workshop will also define different meeting types and build fundamental skills to design, participate, and/or facilitate meetings. Participants will practice core skills and techniques of meeting management.

1 days • 0.7 CEUs

Human Resource DevelopmentDuring this class you will receive the opportunity to complete a training calendar for one year while learning to identify training needs through the assessment of current employee skills against those skills needed now and in the future, including strategic succession planning. Techniques for measuring the results of workforce training will be demonstrated. In addition, strategies for using performance evaluations to develop workforce skills and drive training will be reviewed. Students must have completed Building and Retaining a High Performance Workforce to enroll.

2 days • 1.4 CEUs

Course Catalog


27

Introduction to Personnel ManagementThis course will cover an overview of the definition and roles of strategic partner, administrative expert, employee champion and change agent in the utility industry. The class will explore how to prepare for and perform the functions of the day to day operations that you might encounter as a while exploring a Human Resource occupation. Each participant will complete an assessment and gap analysis to develop a curriculum plan based on his/her current needs. Instructions for development of the UHR portfolio will be included as well as introduction to resources for HR professionals.

2 days • 1.4 CEUs

Organizational LiabilityDuring this course, you will discuss how responsibilities of a human resources professional cross into many very important areas of the organization. One of the areas in which human resources staff must be prepared is risk manage-ment and how it will play a role in your personal utility. Topics such as safety, OSHA compliance requirements and record keeping, liabilities, security, drug testing, workplace violence and terrorism, as well as issues such as worker`s compensation will be covered. Real world examples and strategies for risk management will be reviewed for you to gain insight on how others have handled various situations.

2 days • 1.4 CEUs

Strategic Planning and Organizational DevelopmentChanging management, leadership development and ensuring that you are aligning the HR department with the overall goals of the organization will be outlined. During this class you will learn how to examine and apply strategies for measuring the outcomes of the organization at four levels. The HR professional will determine an individualized approach for their organization for tracking results and the ROI (Return on Investment).

2 days • 1.4 CEUs

Course Catalog


Time ManagementManagers are the stewards of the organization’s resources, the natural custodians of its stability, its reputation, its methods, and its future. One the most significant resources is time. Time is a resource that cannot be stockpiled, no matter how you spend it, it still passes. As a manager, time spent in the work place is not your own. You have a contractual and a moral obligation to the organization and those employed by it to ensure that the time spent there is worth the money it costs to sustain what we and our subordinates are doing. Time is money. With every tick of the clock expenses are incurred including the expenses of people’s activities and those expenses must be covered. You will need to complete a five-day time log and read a portion of a case study that will be given to you before the class begins. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 14 CPE credits in the Personal Development field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Advanced. There are not any prerequisites for this course.

2 days • 1.4 CEUs

Understanding Human ResourcesDuring this course, you will discuss how responsibilities of a human resources professional cross into many very important areas of the organization. One of the areas in which human resources staff must be prepared is risk management and how it will play a role in your personal utility. Topics such as safety, OSHA compliance requirements and record keeping, liabilities, security, drug testing, workplace violence and terrorism, as well as issues such as worker`s compensation will be covered. Real world examples and strategies for risk management will be reviewed for you to gain insight on how others have handled various situations.

2 days • 1.4 CEUs

Course Catalog


29

Legal

Personnel Issues UpdateThis workshop is designed to familiarize you with the changes in employment law, which will impact HR operations and will include strategies to address current issues including new rulings and implementation of changes to existing policies and procedures.

1 days • 0.7 CEUs

Personnel LawThis course addresses significant employment law issues including such vital areas as policies, procedures, principles, and management practices. You will learn a step-by-step approach on how to prevent costly work disruptions, employee unrest, and government inquiries. Topics covered include record keeping requirements, discrimination law, and a 1-2-3 approach to understanding lawful practices under state and federal requirements. You will also receive legal information regarding age, race, gender, pregnancy, equal pay, drugs in the workplace, workers` compensation, employee privacy, performance appraisals, discipline, equity in employee recognition systems, diversity and overtime rules.

2 days • 1.4 CEUs

Record Retention & Employee Handbook DevelopmentBring your employee handbooks and record retention policies to this inter-active hands-on workshop and learn about the latest developments in this ever-changing area of legal compliance for human resources professionals. We all understand that an electric utility’s employee handbook and recordkeeping processes are critical to reducing employment related legal risks. We also understand that in the event an employee files a lawsuit, the handbook and employment records will be key to a successful defense. But, have you really thought about how your handbook and records would be used in employment litigation. Is your utility’s handbook a shield against lawsuits or a sword that could strike back against you?

1 days • 0.7 CEUs

Course Catalog


30

Utility LawThis course reviews the legal problems that can occur in electric utility system management. Participants study issues related to the Public Utility Regulatory Policies Act (PURPA), TVA and government regulations, system design, contract use and negotiation, Equal Employment Opportunity Commission (EEOC) and employee benefits. As well as billing, collections and energy diversion, purchasing practices and procedures, vehicle operation, easement and property acquisitions, and the operations and liabilities of a utility’s governing board. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 14 CPE credits in the Business Law field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Advanced. There are not any prerequisites for this course.

2 days • 1.4 CEUs

Course Catalog


31

Management & Supervision

Buddy-to-BossThis workshop is designed to familiarize you with the changes in employment law, which will impact HR operations and will include strategies to address current issues including new rulings and implementation of changes to existing policies and procedures.

1 days • 0.7 CEUs

Building and Retaining a High Performance WorkforceThis workshop will help build your skills in the areas of employee recruitment, hiring, staffing and retention, including entrance and exit interview techniques. Strategies for developing job descriptions and analyzing candidate skills against job requirements will be reviewed for all major job categories. Strategies on developing a work environment conducive to retaining top performers will be discussed.

2 days • 1.4 CEUs

Business and Strategic IssuesThis two-day course is intended to provide participants with a general manager’s perspective and understanding of the business issues associated with running a electric distribution utility. The course will provide a back-ground on our industry, the fundamentals of rate making and a basis for developing a managerial accounting system. Students will come away with an understanding of how to determine the financial health of the utility, and they will learn concepts that will allow them to better interface with governing bodies, employees, and the community on the financial issues and standing of the utility. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 14 CPE credits in the Finance field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Intermediate. There are not any prerequisites for this course.

2 days • 1.4 CEUs

Course Catalog


32

Case Studies in LeadershipThis course offers a unique approach to improving leadership skills through the analysis and debate of real-life case studies from the utility industry. You will have the opportunity to review proven leadership principles and apply these to the cases introduced in class as well as their own experiences. Topics include communications, dealing with unproductive attitudes or behavior, training and development, and motivation.

2 days • 1.4 CEUs

Components of Strategic PlanningChange can be planned or unplanned. Strategic planning is a planned change process designed for creating desired, future results, typically within 3 to 5 years. The design of this workshop focuses on preparing departments/ organizations to initiate a strategic planning process and assess their readiness for strategic change. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 14 CPE credits in the Business Management and Organization field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Advanced. There are not any prerequisites for this course.

2 days • 1.4 CEUs

Decision MakingProblem solving and decision-making skills are important for business and life. Problem-solving often involves decision-making, and decision-making is especially important for management and leadership. This workshop explores the processes and techniques to improve problem-solving related decision-making and the quality of decisions. Problem-solving and decision-making are closely linked, and each requires specific skills in assessment and evaluation in order to identify and evaluate options. Good decision-making requires a mixture of skills: creative development and identification of options, clarity of judgment, firmness of decision, and effective implementation. Additionally, this workshop will discuss ``decision-making styles`` utilizing the DISC profile. Decision-making is more natural to certain people, so these people should focus more on improving the quality of their decisions. Others may excel in the quality of their decisions, but fail to effectively ``sell`` and/or implement good decisions.

1 days • 0.7 CEUs

Course Catalog


33

Designing and Implementing Organizational ChangeChange is unavoidable. During this class you can plan it and facilitate it, or potentially become the victim of those that do. One of the key roles of executives is to plan organizational change; one of the key challenges of management is to design and implement those changes in a way to achieve the desired outcomes. The most common barrier that must be overcome is the emotional reactions to those affected by change. Participants will identify a real, pending organizational change, define their role(s), identify specific activities and design a comprehensive implementation plan.

2 days • 1.4 CEUs

Dynamics of ChangeThe environment of the utility industry is one of constant change further challenged by significant pending regulatory change. Utility managers are challenged by responding to those changes and implementing strategies for the future. This highly interactive workshop describes the various types of change, roles in the change process, and methods for planning/implementing strategic changes. Participants will create an on-the-job change strategy application. If participants have not already taken the DISC profile, you will need to do so. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 14 CPE credits in the Business Management and Organization field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Intermediate. You must complete the course “Leadership Bridge” before enrolling in this course.

2 days • 1.4 CEUs

Executive LeadershipWhat makes leaders effective? What are their roles and responsibilities? What are the attributes of being an executive? The primary role of a leader is to attract and retain followers. That requires the combination of a variety of various roles and the application of a broad range of skills. This course will focus on the roles, skills and techniques required of the executive leader. You will develop a personal portfolio of on-the-job applications for each of the following competencies: developing and communicating vision (personal/organizational), facilitating problem identification and resolution, strategic goal setting and business planning, planning change, distributing organizational power and the role of corporate liaison.

2 days • 1.4 CEUs

Course Catalog


34

Fundamental Supervisory SkillsThis workshop consists of two modules. Managing People stresses and the importance of individual self-esteem in the workplace and shows how to give clear instructions, achieve consensus, and encourage others to commit to common goals. Communicating with People demonstrates active listening techniques, effective communication, and ways to recognize another person`s understanding of the issues. Instructional methods include presentation, videos, group discussion, and skill building exercises.

2 days • 1.4 CEUs

Goal Setting & PlanningWhy set goals? We all know what we want and need to get done, right? To answer these questions, we must answer another: Are we in our respective roles to maintain or to continuously improve, grow and meet the challenges ahead? If we aren’t here to improve, grow and meet the oncoming challenges, even maintaining will eventually fail. Eighty-eight percent of people who set goals never reach them or abandon them altogether. Goals must lead to plans that drive execution.

1 day • 0.7 CEUs

Horseshoes and Hand GrenadesWhat you need to know in order to be a more effective supervisor. A ``no-non-sense``, ``meat and potatoes`` skills program for supervisors that get the results management expects. No dull classroom lectures, this program includes participative activities in the instructional sessions, a before class assignment that prepares the participant for the discussions that are an important part of the experience. Participants will learn how to establish and maintain a working relationship with subordinates, peers, and the boss. Participants will be given an on- the- job action assignment that allows new skills to be applied immediately upon their return to work.

2 days • 1.4 CEUs

Interpersonal Supervisory Skills 1 This course includes three modules: Getting Employee Commitment provides training on how to establish specific and measurable objectives which will gain employee acceptance; Giving Orders & Instructions shows trainees, step-by-step, how to issue orders and instructions effectively; and Delegating Effectively explores the when, whom and what of delegating and how to use delegation as a motivational tool.

2 days • 1.4 CEUs

Course Catalog


35

Interpersonal Supervisory Skills 2This course includes three modules: Positive Reinforcement for Improved Performance illustrates how to make employees more productive through positive supervision; Assessing Employee Performance demonstrates the most effective techniques for measuring results against actual performance; and Using Positive Discipline gives specific guidelines and standards for changing unacceptable behavior without adverse consequences.

2 days • 1.4 CEUs

Interpersonal Supervisory Skills 3During this class you will build on the principles and techniques learned in Interpersonal Supervisory Skills I and II. The course consists of three modules. Improving Employee Work Habits covers difficult employee situations, and offers techniques for enforcing company policies and regulations in a non-threatening or confrontational way. Dealing with Employee Conflicts shows how to identify employee conflicts and teaches methods of conflict resolution, resolving misunderstandings, and avoiding negative interactions. Communicating with Your Boss teaches specific techniques for framing communications with superiors.

2 days • 1.4 CEUs

Leadership BridgeThis leadership class will focus on the desired results of management and how they relate to various leadership styles and effectiveness. This course will review the four leadership styles dealing with flexibility and to lead more effectively. It relates to the DISC model and how you will begin to focus on self awareness by analyzing behavior and relating it to leadership style. You will also learn how to diagnose the development level and enhance motivation among your subordinates. You will need to take a DISC profile and read the book “The Five Dysfunctions of a Team” before attending this class. This is a NASBA approved class. The instructional delivery method is “group-live.” You will receive 21 CPE credits in the Communications field of study. In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted based on a 50- minute hour. The program level is Intermediate. There are not any prerequisites for this course.

3 days • 2.1 CEUs

Course Catalog


36

Long-Range Strategic PlanningIn order to effectively position ourselves, our employees, and our organization for the future, a formal long-range strategic plan is a must for every organiza-tion. This workshop highlights and discusses the primary areas to be included in a long-range plan: mission statement, goals, objectives, and action plans. You will gain an understanding of the process and climate needed to effective-ly develop an organizational long-range strategic plan, how to set the organi-zation on the planning course, and how to develop a mission statement, goals, objectives, and action plans.

1 day • 0.7 CEUs

Making Performance Appraisals MatterMany managers find performance appraisals to be one of the most dreaded responsibilities of their position, they find that reviews are done more out of routine than for growth and improvement. If not done correctly, they can certainly do more harm than good. This session will provide guidance for preparing, scheduling and conducting reviews to make the process simpler but far more powerful, useful and enjoyable for the manager and the employee.

1 days • 0.7 CEUs

Managing in Turbulent Times: Part 1This is the third of four, three-day classes based on Lawrence Wade Johnson’s books on executive leadership. The third and forth classes are based on The Stewardship of Command, which continues on the USS Warren Lynn Card (Destroyer Escort-DE 383) where the crew and ship are participating in combat readiness exercises. During this cruise, the crew experiences not only the very realistic rigors of combat training but also an onslaught of do or die situations that test their mettle as managers. These experiences are compared to turbu-lent times in all organizations especially managers at electric utilities. This class is a continuation of The Steward of Executive Leadership Parts 1 and 2, which are prerequisites for this class.

3 days • 2.1 CEUs

Course Catalog


37

Managing in Turbulent Times: Part 2This is the fourth and final, three-day classes based on Lawrence Wade Johnson’s books on executive leadership. The third and forth classes are based on The Stewardship of Command, which continues on the USS Warren Lynn Card (Destroyer Escort-DE 383) where the crew and ship are participating in combat readiness exercises. During this cruise, the crew experiences not only the very realistic rigors of combat training but also an onslaught of do or die situations that test their mettle as managers. These experiences are compared to turbulent times in all organizations especially managers at electric utilities. This class is a continuation of The Stewardship of Command Part 1, which is a prerequisite for this class.

3 days • 2.1 CEUs

The Stewardship of Executive Management: Part 1This is the first of four, three-day classes based on Lawrence Wade Johnson’s books on executive leadership. The first two classes are based off The Stewardship of Executive Management, which follows a new captain who is taking over the dysfunctional organization of the USS Warren Lynn Card (Destroyer Escort-DE 383). This class will show how he brings it up to combat readiness. Through examples and interactive discussions you will learn how to best mold your staff into a team who is prepared for tough situations, helping install trust and respect for you in your employees.

3 days • 2.1 CEUs

The Stewardship of Executive Management: Part 2This is the second of four, three-day classes based on Lawrence Wade Johnson’s books on executive leadership. The first two classes are based off The Stewardship of Executive Management, which follows a new captain who is taking over the dysfunctional organization of the USS Warren Lynn Card (Destroyer Escort-DE 383). This class will show how he brings it up to combat readiness. Through examples and interactive discussions you will learn how to best mold your staff into a team who is prepared for tough situations, helping install trust and respect for you in your employees. This class is a continuation of The Steward of Executive Leadership Part 1, which is a prerequisite for this class.

3 days • 2.1 CEUs

Course Catalog


38

Purchasing

Case Studies in Utility PurchasingThis is the fourth and final class in the UPMM Certificate. Each participant will be asked to present their purchasing case study to the group during this class. Through the analysis and debate of real-life case studies participants will have the opportunity to review all cases and apply these introduced in class as well as their own experiences.

1 day

Negotiation, Contracts, Relationships and StrategyThis class will examine the important aspects of the purchasing world and how it relates to local power companies here in the valley. Topics discussed will include, EOQ, OPM, the 5 Ws, MRO, centralization and decentralization, policies and procedures, ROP, SOE, contracts, negotiation, quality metrics, supplier selection, and SPC.

2 days

Quantities, Quality, Pricing & Supplier SelectionThis class will examine the important aspects of the purchasing world and how it relates to local power companies here in the valley. Topics discussed will include, EOQ, OPM, the 5 Ws, MRO, centralization and decentralization, policies and procedures, ROP, SOE, contracts, negotiation, quality metrics, supplier selection, and SPC.

2 days

Workorder, Inventory & PlantThis class will introduce you to the work order system and how it operates in a utility. Participants will see how the work order system processes impact each department of the utility and gain a better understanding of each other’s responsibilities. It is designed to give the participants a high level overview of manual work order closing from the time a work order is approved until it is completed and its plant units and costs are closed.

1 day

Course Catalog


39

Safty

Critical Decision MakingEvery day, you are called upon to make important decisions. Poor choices can lead to death or serious bodily harm. Bad decisions can have major service impacts, interfere with your effectiveness and influence customer support for your business. These decisions are frequently made under conditions of stress, hazard or fatigue. Many times, these decisions must be made in uncertain, fast moving or ill-defined circumstances. We call a decision that potentially affects our well-being or that of others and made under intense pressure a critical decision. The National Safety Council (NSC) reports that 44 linemen died in work- related incidents in 2013. Compare this with the FBI’s report that 49 police officers died due to non-criminal causes in the same period. The similarities are interesting. The NSC reports that many incidents occur during routine tasks because workers become too comfortable and complacent. Recognizing the importance of proper mindset, more utility companies are interviewing candidates based on attitude and mental aptitude, not necessarily on specified skill sets that can be developed later through training. This bears a striking similarity to recent trends in law enforcement hiring practices. Understanding the above, we must ask ourselves: is there a way to improve our ability to make critical decisions? In this program, you will be provided with some useful tools to improve your ability to make the sort of critical decisions you’re faced with every day of your career working in the public utility industry.

2 days

Cyber Security DefenseThe goal of Cyber Securi ty Defense is to provide technical and non-technical personnel wi th the hands-on expert ise necessary to defend communication and SCADA networks from cyberterrorism events. CSD is a one-day course that wil l expose part icipants to potential at tack methods from cyberterrorists . After an introduction to cyberterrorism, part icipants wil l learn how to protect network systems by survey of the following: planning and preparation of defenses; installation and administration of defenses; hardening network defenses; administration of defenses; monitoring defenses; and testing and modifying defenses—followed by a review of cyber-terrorism defenses and emerging trends. This is a jam packed day of current threat information.

1 day

Course Catalog


40

De-Escalation Tactics and Negotiation SkillsThis training will focus on de-escalating high stress situations where the out-come will be beneficial for the operations and safety of the Utility workers. This will focus on body language, looking for signs of aggression, how to speak to someone without escalating an already tense situation into a violent encounter. We will also talk about the benefits of having a working relationship with local law enforcement agencies to help out in certain conditions.

1 day

Industrial HygieneDuring this class participants learn how to recognize, evaluate, and control workplace conditions that may cause worker injury, illness, or signif icant discomfort , as well as determine worker exposure, environmental monitoring, analytical methods, engineering controls, work practice controls, and other methods to contain potential health hazards.

1 day

LPC Case Studies / Table Top ExerciseThis 16 hour course will take an in-depth look at some LPC real-life case studies of security events or threats that have happened across the valley so that the participants can break off into small groups and do “live” drills using table top exercises to preplan, manage, respond to and recover from, these events. This course will tie all of the previous courses into one so that participants are tested on their knowledge at the completion of the USP program. This valuable course will also prepare the participant to return to their LPC with the knowledge and experience to coordinate a table top exercise within their utility.

2 days

National Electrical Safety Code ReviewThe NESC is an important compliance document for the electric utility. It frames the safety boundaries for maintenance, construction and design. It also provides a rich source of years of evolving knowledge that represents a practical set of rules that are now updated every five years. These rules and tables have been developed for the safety of the public, utility employees, and the safe operation of the equipment itself. This course will provide a review of the entire document and give insights that will help a person better understand it, provide a comfort level that will reduce the intimidation level, and encourage its common use after the seminar. Participants in this program will need the latest edition of the NESC.

2 days

Course Catalog


41

OSHA 30 Hr. Card (Part 1)The 30-Hour OSHA Outreach Training Program for General Industry is divided into two sessions. Part 1 covers the following topics. Introduction to OSHA, Managing Safety and Health, Walking and Working Surfaces, Emergency Exits, Emergency Action Plans, Fire Prevention and Protection, Electrical Personal Protective Equipment, Hazard Communication, Material Handling. These topics require at least 13 hours of student contact time. The remaining topics will be covered in Part 2.

2 days

OSHA 30 Hr. Card (Part 2)The 30-Hour OSHA Outreach Training Program for General Industry is divided into two sessions. Part 2 covers the following topics. Permit-Required Confined Spaces, Control of Hazardous Energy/Lockout-Tagout, Machine Guarding, Welding, Cutt ing, and Brazing, Bloodborne Pathogens, Recordkeeping, Occupational Noise Exposure, Vehicle-Mounted Elevating and Rotating Aerial Devices.

3 days

OSHA Utility Work Practices Rule ComplianceThis workshop covers the background, overall scope, application, and specific regulatory requirements of the Occupational Safety & Health Administration`s Safety Rule 1910.269.

1 day

Physical Security Measures (Securing your Facility)This 16 hour course will identify the various types of facilities that utilities are tasked with securing, as well as providing the student with the exposure to various methods used in securing those facilities so that they will be able to identify what course of action would benefit their individual utility best, as well as providing various types of methods ranging in costs so that budgetary concerns are considered when constructing a security plan.

2 days

Course Catalog


42

Rigging, Hoisting, Hand and Power Tool SafetyDuring this course participants gain an overview of rigging equipment and practices; inspections and records on chokers and slings; lifting equipment inspections and regulations; maintenance and inspection of hand and power tools; safe work practices; machine guarding requirements; employee training and records; and personal protective equipment.

1 day

Transportation SafetyThis course covers transportation maintenance and mechanical inspection programs; Commercial Drivers License requirements and applicability; substance abuse screening; motor carrier regulations; safety measures to reduce the occurrence of accidents; accident invest igations; and resources available to assist safety coordinators in their transportation safety efforts.

1 days

Work Zone Traffic Control (online)This is a highly interactive, online course that walks the student through utility operations, fundamental WZTC practices, signs, channelizing devices, common applications and practices and flagger operations. Students have an opportunity to apply knowledge learned through practice activities such as demonstrating proper spacing of channelizing devices.

Workplace Violence & Active Shooter PreparednessIn this training program, we’ll provide you with ideas about the ways you can apply the methods discussed to better prepare your business or operation for the active shooter incidents. This presentation is based in large part on the principles described in Active Shooter: Preparing for and Responding to a Growing Threat (Doss & Shepherd, 2015). We’ll finish with a brief knowledge challenge to help you review the content of this training program. This is not a course about tactics or techniques. Rather, this program of instruction is intended to provide you with the tools you need to make better advance preparations for the possibility of a workplace violence episode or active shooter attack.

Please remember, this program is intended for YOU. You will gain the greatest benefit from it by participating in the classroom discussion and by keeping an open mind and taking the time to carefully consider the ideas presented.

2 days

Course Catalog


43

Technical Skills Training Courses

Course Catalog


44

Engineering

Distribution System ComponentsThe objective of the second course in the PDE program is to develop the equivalent circuit models of the various components of the electric system including synchronous generators, power delivery equipment such as transformers and lines and motor type loads. A working knowledge of the structure and parameters of the equivalent circuits of the various system components is essential in a many distribution engineering studies. Distribution System Components aims to provide familiarity with these models as well as in-depth understanding of the physical significance of each element in the equivalent circuit. This understanding is provided through consideration of the basic laws governing component behavior, including the laws of Gauss, Ampere and Faraday. Course participants will gain appreciation of the fundamental principles of operation underlying each component, construction details, key parasitic phenomena and how they degrade performance, loss mechanisms, and how all of these factors are incorporated into the final equivalent circuit model. Students must have completed Fundamentals of Distribution Circuit Analysis to enroll.

3 days • 2.1 CEUs

Fundamentals of Distribution Circuit AnalysisThis class addresses the principles and methods for analyzing distribution circuits operating under sinusoidal steady state conditions. While an understanding of time differentiation is helpful it is shown that, in steady state, the circuit equations to be solved are algebraic; although the algebra is that of complex numbers. Complex numbers and their use as phasers representing sinusoidal time signals is thoroughly explained. The terminal characteristics of resistors, inductors, capacitors and independent sources are explained in the phaser domain. Electric power in ac circuits is far more interesting than in dc circuits where power is simply constant depending on voltage and current level. For ac circuits power concepts include real power, reactive power, complex power, apparent power, power factor angle, and power factor. All of the concepts are defined and demonstrated. The course includes basic principles of circuit analysis including mesh current and node voltage methods. Additional topics include The venin and Norton`s theorems for circuit simplification, power factor correction, per unit notation and calculations, single phase and three phase systems, wye-delta conversions, voltage drop calculations, and short circuit calculations under balanced conditions. Approximately two thirds of the course time is spent on theoretical concepts and one third on solving illustrative problems. This course will allow distribution engineers from all backgrounds to pursue the more advanced topics in the remaining courses.

5 days

Course Catalog


Modeling & Analysis of Distribution SystemsThis is the third course in TVPPA`s Professional Distribution Engineer (PDE) program. Combining the topics from the first two courses of the program, basics of distribution circuit analysis methods and the modeling of the various individual components of the distribution system, the class addresses system level studies. The main distribution system analysis problems of power flow and short circuits will be specifically addressed. The theoretical basis for power flow and short circuit calculations will be combined and applied to small problems suitable for hand calculations and numerical solutions of large systems using a popular commercial grade distribution analysis software package. Students must have completed Distribution System Components to enroll.

5 days

Power System Equipment: Functions and MaintenanceThis workshop covers features of power system equipment, methods of construction, insulation systems, and equipment applications. Partici-pants study circuit breakers and switches, reclosers and sectionalizers, fuses, transformers, voltage regulators, capacitor banks, surge arres-tors, stand-by batteries and grounding.

3 days

Power System TheoryThis workshop provides participants with the theory of generating an alternating current and the application and effects of resistors, inductors, and capacitors. Also included are the theory, construction, and use of vector diagrams; series, parallel, and series-parallel circuits; power factor calculation and correction; three-phase system theory and application; and the theory and use of trans-formers in single phase and three-phase systems. Attendees are assigned practical problems to solve during class, with a group discussion of solutions. Following a review of the basic formulae and equations of power electrical engineering, group activities and problem-solving sessions provide overviews for per unit system representation, symmetrical component and fault current calculations, equipment interruption theory and calculations, and transformer capacity calculations.

5 days

Course Catalog


46

Relaying and System ProtectionThis course covers the philosophy and practical guidelines for electrical protection of distribution systems. Participants gain an understanding of distribution protection methods, basic fault current calculations and analysis, fuses and applications, relay types and applications, lightning protection, and methods used to calculate the settings of various protection relays. Coordination of protection equipment is also discussed.

3 days

Relaying Protection & CoordinationThe purpose of this course is to teach the fundamentals of distribution over current protection and coordination. The course is suitable for beginning technicians and engineers. Fundamentals are stressed and students will do many hands-on examples. Students must have completed Modeling & Analysis of Distribution Systems to enroll.

3 days

System Configuration, Switching & TroubleshootingParticipants gain an understanding of electric system components, substation drawings, switching procedures, substation troubleshooting techniques, and the latest grounding procedures for safety. Instructional methods include presentations, group discussion, practical exercises, video, and the use of electrical drawings.

3 days

Course Catalog


47

Lineman

Advanced Lineworker Certificate Training: Phase 1Protective Grounding Installing protective grounds and short-circuiting leads at the work site protects against the hazards of accidental energizing, static charges and induced voltages. Proper testing, installation and placement of protective grounds determine their effectiveness. This module teaches participants the principles of grounding, along with the reasons for grounding. It outlines the proper procedures and approved grounding equipment for installing temporary safe working grounds on de-energized circuits. Trans-former Fundamentals A lineworker must be able to interpret information on transformer nomenclatures to assure proper and safe application of equipment and the most reliable service for the customer. This module provides a review of electrical measurements, Ohm’s Law, and series and parallel circuits, and how these apply to the operation of a transformer. Participants also discuss the theory of distribution transformer operations. Transformer Connections Each problem in the field communicates a possible source of trouble. A lineworker should stop to think out the problem, consider the circumstances, and measure and analyze the voltage readings to determine the trouble source. Participants in this module gain hands-on experience using miniature training transformers in troubleshooting exercises by measuring actual voltages and using a phase rotation meter.

3 days

Advanced Lineworker Certificate Training: Phase 2Substations and switchyards may seem complex and confusing to untrained personnel, but once they are reduced to the basic components — which this module does — they are much easier to understand. Most substations and switchyards contain the following components: transformers; disconnecting devices such as air break switches, circuit switchers; and disconnects. Components may also include oil circuit breakers, vacuum circuit breakers, gas circuit breakers or air circuit breakers and monitoring devices including relays, fuses, current and potential transformers, and indicating meters. Participants learn the functions and safety requirements for working with each type of substation operating equipment. This module enables the lineworker to identify problems that could occur within a substation on a trouble call. This session reviews transformers and circuit breaker drawing.

3 days

Course Catalog


Advanced Lineworker Certificate Training Phase 3Advanced Transformer When servicing transformer banks in an emergency situation, understanding transformer bank sequence is essential. This module teaches three-phase connections, including troubleshooting within these connections. Voltage phasers are key to transformer bank construction, troubleshooting and emergency transformer bank problem-solving, and lineworkers with an understanding of voltage phasers can more effectively analyze transformer bank problems. This module provides hands-on problem solving through study and analysis of miniature transformers.

3 days

Advanced Lineworker Certificate Training Phase 4Lineworkers need to know how system protective devices operate in emergency situations, to protect equipment from damage, reduce customer outages and limit hazards to life and property. This module provides training on reclosers as well as fuses and sectionalizers. Proper voltage regulation is important to both customer satisfaction and economic operation of a utility system. Voltages that are too high cause premature equipment failure; voltages that are too low result in dissatisfied customers. This module will teach lineworkers how to properly isolate a voltage regulator and familiarize them with the operating principles and settings of voltage regulators.

3 days

Advanced Lineworker Certificate Training Phase 5This module discusses the features of “live front” and “dead front” pad-mounted transformers so that lineworkers can connect, maintain and operate these units correctly. Participants also learn to operate switching units correctly to ensure safety and maintain electric service continuity. Proper installation and operation of underground systems is critical to keeping them maintenance-free. With the many different types of components and accessories — and with manufacturers developing new products each day — it can be difficult for utilities to know the correct procedures for each component. This module provides a comprehen-sive review of underground systems, with an emphasis on proper installation and operating methods. When working with high voltage insulated cable, not following proper procedures can result in tragedy. In this module, lineworkers learn the proper, manufacturer-recommended techniques to prepare cable for splicing and terminating.

3 days

Course Catalog


49

Line Design & Staking Certification Training: Stage 1This class will allow for participants to demonstrate understanding of Proper Fall Arrest usage, Pole positioning, Power space recognition, Basic voltage recognition, and Pole top rescue. It will also cover Basic climbing skills..

3 days

Electrical Metering Unit 3This is a detailed study of all aspects of metering AC circuits at the transmission, distribution, and customer levels. Students use the EEI Metering Reference manual as the text. Topics such as different the di f ferent types of meters, metering that is provided by protective relays, Automated Metering Infrastructure (AMI), Smart Grid access to meters, and communication fundamentals of network and wireless systems are included. Testing equipment and procedures will also be included in this module. Note: Completion of an approved Metering Lab is required for this certificate.

Foreman Academy Track 1This series of classes is designed to provide line crew foremen with knowledge and skills outside the scope of fundamental linework. This will allow them to be more effective leaders and supervisors as well as help them understand their role and responsibilities of their job within the utility. The three-track series will cover topics for the new line-foreman to the experienced line-foreman. Subject areas include leadership, safety, technical and management skills. Individuals attending the Academy will receive a certificate for each Track completed and an overall completion certificate if all three Tracks are completed (and the online class Work Zone Traffic Control). Track 1 addresses attitude and respon-sibility, OSHA standards, labor law and the organizational impact of process-ing paperwork.

4 days

Course Catalog


50

Foreman Academy Track 2This series of classes is designed to provide line crew foremen with knowledge and skills outside the scope of fundamental linework. This will allow them to be more effective leaders and supervisors as well as help them understand their role and responsibilities of their job within the utility. The three-track series will cover topics for the new line-foreman to the experienced line-foreman. Subject areas include leadership, safety, technical and management skills. Individuals attending the Academy will receive a certificate for each class completed as well as an overall certificate for the week. Track 2 addresses team building, generations in the workplace, regulatory compliance, the impact of safety on insurance premiums and understanding and conducting performance appraisals. Students must have completed Foreman Academy Track I and an online DISC profile to enroll.

4 days

Foreman Academy Track 3This series of classes is designed to provide line crew foremen with knowledge and skills outside the scope of fundamental linework. This will allow them to be more effective leaders and supervisors as well as help them understand their role and responsibilities of their job within the utility. The three-track series will cover topics for the new line-fore-man to the experienced line-foreman. Subject areas include leadership, safety, technical and management skills. Individuals attending the Academy will receive a certificate for each class completed as well as an overall certificate for the week. Track 3 addresses interpersonal and communication skills, line staking and accident investigation and emergency communication. Students must have completed Foreman Academy Track I and Track II. The online DISC profile completed for Track II will be used during this class.

5 days

Instrumentation & MeteringThis workshop covers the theory and methodology of making electrical measurements on a power system. Included are instrument transformers, meter construction, calibration techniques for instruments, and safety considerations. New technology in metering reactive loads is also covered. Practical, hands-on exercises in electrical measurements aid in understanding. Specific focus on the 2007 National Electrical Safety Code will be included. A current copy of the NESC will be required for the class.install trust and respect for you in your employees. This class is a continuation of The Steward of Executive Leadership Part 1, which is a prerequisite for this class.

1 day

Course Catalog


51

Line Design & Staking Certification Training: Stage 1The information packed class covers a level of study that will provide the foundational instruction to all career line designers. Stage 1 of the four-stage program will include the basic engineering of overhead services typically expected of beginning line design personnel. It includes a comprehensive overview of, but is not limited to: responsibility and liability issues; safety procedures and equipment; communication and easement acquisition skills; power system overview; mapping, drafting, and field engineering tools and equipment; work order flow; distribution system components and line equipment identification; NESC requirements (thorough overview relative to distribution design); overhead service and secondary lines; and sizing residential transformers. The program is taught at a line design technician level where all engineering calculations are streamlined with easy to read charts for gathering data. New line designers will leave this course with the strong foundation necessary to move forward in a career in line design, while the experienced designers gain the confidence of knowing how to prove their decisions on paper. The certification test for this stage will be given at the end of the last day. Participants must bring the current NESC codebook, an engineer’s scale, a scientific calculator (preferably TI-30XIIB), and a protractor.

3 days

Line Design & Staking Certification Training: Stage 2This class will include a more comprehensive look at design criteria related to overhead design. Among other things, it offers the line design technician the opportunity to further advance their knowledge of: power utility corporate structures and organizations; overhead equipment operation - protection, connection and quality; right-of-way acquisi t ions; government agency (DOT, FAA, etc.) and railroad permitting requirements; NESC requirements relative to overhead lines and construction; conductor blowout and grain bin design and analysis; line design concepts (ruling span, sag and tension, under-standing sag charts); and single phase line design (pole-top pin insulator, angle and dead end guy loading). New line designers will leave this course with the strong foundation necessary to move forward in a career in line design, while the experienced designers gain the confidence of knowing how to prove their decisions on paper. The certification test for this stage will be given at the end of the last day. Participants must bring the current NESC codebook, an engineer’s scale, a scientific calculator (preferably TI-30XIIB) , and a protractor. The student must have completed Line Design and Staking Certification Training Stage 1 to enroll.

3 days

Course Catalog


52

Line Design & Staking Certification Training: Stage 3This is the fourth and final, three-day classes based on Lawrence Wade Johnson’s books on executive leadership. The third and forth classes are based on The Stewardship of Command, which continues on the USS Warren Lynn Card (Destroyer Escort-DE 383) where the crew and ship are participating in combat readiness exercises. During this cruise, the crew experiences not only the very realistic rigors of combat training but also an onslaught of do or die situations that test their mettle as managers. These experiences are compared to turbulent times in all organizations especially managers at electric utilities. This class is a continuation of The Stewardship of Command Part 1, which is a prerequisite for this class.

3 days

Line Design & Staking Certification Training: Stage 4This class includes a more comprehensive view of designing a line from beginning to end including analyzing crossings under existing transmission l ines. Among many other things, this s tage builds on previous levels and examines: NESC requirements relat ive to construction l imits for design; l ine design l imited by insulators, crossarms, bolts etc.; understanding and creating stringing charts for construction; and economics in distribution engineering. New line designers will leave this course with the strong foundation necessary to move forward in a career in line design, while the experienced designers gain the confidence of knowing how to prove their decisions on paper. The certification test for this stage will be given at the end of the last day. Participants must bring the current NESC codebook, an engineer’s scale, a scientific calculator (preferably TI-30XIIB), and a protractor. The student must have completed Line Design and Staking Certification Training Stage 3 to enroll.

3 days

Course Catalog


53

Line Design & Staking Certification Training: Stage 5In this class students will be taken beyond the basics of power line design and staking. They will discuss the aging power infrastructure and will learn how to analyze and correct or improve problems most cost effectively. Students will look at mechanical loading for multi-circuits, will learn about commercial load sizing and will be guided through the process of calculating loads on manufac-tured products. Students will review NESC and learn when and how to apply Rule 250 C and D. They will also learn ways to use utility standards and code to keep their own utility compliant. The certification test for this stage will be given on the last day. Participant must bring the current NESC codebook, an engineer`s scale, a scientific calculator (preferably Casio FX-1153ES or similar), and a protractor. The student must have completed Line Design and Staking Certification Training Stage 4 to enroll.

3 days

Line Design & Staking Certification Training: Stage 6In this class students wil l continue to focus on system rel iabil ity. They will spend time learning about system protection and balance, including proper equipment select ion and placement. They wil l discuss RUS standards and bulletins and how these pertain to their utilities. Students will also discuss storm preparation (hardening of the system) and recovery (getting the system back operational), as well as FEMA policy. Class will wrap up with system analysis to challenge students to find ways to improve efficiency and reliability at their utilities. The certification test for this stage will be given on the last day. Participant must bring the current NESC codebook, an engineer`s scale, a scientific calculator (preferably Casio FX-1153ES or similar), and a protractor. The student must have completed Line Design and Staking Certification Training Stage 5 to enroll.

3 days

Course Catalog


54

Lineman Apprenticeship Final ExamThis comprehensive exam is the final step in completing the TVPPA Lineman Apprenticeship Program. It includes written and field skills elements exam. In order to pass you must satisfactorily complete all critical elements and objectives.

3 days

Lineman Apprenticeship Lab 1 FundamentalsThis lab covers a variety of skills including: safety, PPE inspection, grounding, r igging, pole top rescue, aluminum and copper t ies, and minimum approach distances. Part icipants are given a f ield performance evaluation and a comprehensive written exam. The student must be a qualified climber and have completed the Pre-Apprentice Assessment Workshop.

5 days

Lineman Apprenticeship Lab 2 ConstructionThis lab covers a variety of skills including: safety, job briefings, print reading, guys and anchors, minimum approach distances, overhead construction, grounding, sagging, aluminum ties, and single phase transformer theory. It includes written and field skills element exams. The student must have completed Fundamental Lab 1 to enroll.

5 days

Lineman Apprenticeship Lab 3 OperationsThis lab covers a variety of skills including: safety, aerial lift inspection, arc flash hazards, PPE inspections, bucket truck rescue, systems operations, three phase transformer theory, and insulation/isolation techniques. Participants are given a field performance evaluation and comprehensive written exam. The student must have completed Operations Lab 2 to enroll.

5 days

Lineman Apprenticeship Lab 4 UndergroundThis lab covers a variety of skills including: URD safety, grounding, cable design and preparation, locating cable, fault finding, URD systems and equipment, trouble shooting, tagging, installation, and fusing. Participants are given a field performance evaluation and comprehensive written exam. The student must have completed Operations Lab 3 to enroll.

5 days

Course Catalog


55

Lineman Apprenticeship Lab 5 TroubleshootingThis lab covers a variety of skills including: safety, hotline tools, protective devices, regulators, capacitors and single line drawing. When trouble shooting it is important to understand the needed protective devises and how they work together. This module also discusses trouble shooting techniques, substation, breakers, fuses, regulators, capacitors, instrumentation and metering. Participants are given a field performance evaluation and comprehensive written exam. The student must have completed Underground Lab 4 to enroll.

5 days

Lineman Apprenticeship Pre-Apprentice Assessment WorkshopThis class is an intense workshop designed to help potential Lineman Apprentice experience the everyday demands they will be expected to handle on the job. You wil l have the opportunity to learn various aspects of line work, with an emphasis in climbing. Individual sessions focus on the hazards of electr ici ty, grounding, r igging, hand l ines, aluminum and copper t ies. You wil l be placed on call at night to become adapt to working at al l hours of the day. You wil l have the chance to test your knowledge through homework and test. At the end of the week your manager will be given a written assessment of potential to perform work under stress and your capacity to learn and follow instructions. This class is a great tool for managers to use to determine the potential apprentice’s skills and abilities. They will be asked to complete an apprentice packet before coming to class that includes student information.

6 days

Lineman Apprenticeship Unit 1This workbook is the first of four self-study modules. Students will receive a hard-copy workbook and tests to be administered at their own pace. It is made up of 10 lessons which cover a general discussion and history of the electrical power industry, basic tools used by the lineman, communication basics used in the electrical industry, an overview of OSHA and safety rules in the electrical industry, basic rope techniques and knot tying, basic electricity fundamentals and how electricity is produced, basic math skills used to understand and work with electricity, and a discussion of direct current (DC) fundamentals. Students will be required to pass each test with a score of 70 or above in order to continue to the next module.

Course Catalog


56

Lineman Apprenticeship Unit 2This workbook is the second of four self-study modules. The student must have completed Lineman Apprenticeship Unit 1 to be eligible to enroll in this module. Students will receive a hard-copy workbook and tests to be administered at their own pace. It is made up of 10 lessons which cover a general discussion of how electricity is generated and transmitted, a continuation of math skills needed to understand and work with electricity, an introduction to alternating current (AC) fundamentals, an introduction to resistance, induction and capacitance in an alternating current circuit, the use of protective grounding in the work environment, and the use of hot-line tools. Students will be required to pass each test with a score of 70 or above in order to continue to the next module.

Lineman Apprenticeship Unit 3This workbook is the third of four self-study modules. The student must have completed Lineman Apprenticeship Unit 2 to be eligible to enroll in this module. Students will receive a hard-copy workbook and tests to be administered at their own pace. It is made up of 10 lessons which covers mathematical and safety reviews from previous modules, a discussion of a distribution system and its components, a discussion of series and parallel circuits, an introduction to three phase power, a discussion of the instruments and meters used to measure electricity, a discussion of distribution and transmission poles, techniques used to string and sag conductors, and the basic construction and operation of a transformer. Students will be required to pass each test with a score of 70 or above in order to continue to the next module.

Lineman Apprenticeship Unit 4This workbook is the fourth of four self-study modules. The student must have completed Lineman Apprenticeship Unit 3 to be eligible to enroll in this module. Students will receive a hard-copy workbook and tests to be administered at their own pace. It is made up of 10 lessons which covers a safety review of all previous modules, a discussion of line conductors and connections, an overview of the underground distribution system, maintenance of transmission and distribution systems, transformer banking techniques, system operations in a distribution system, system protection on a distribution system, work procedures for basic equipment on a distribution system, a discussion of insulators used on the electrical system, and a discussion of electric substations their equipment and operations. Students will be required to pass each test with a score of 70 or above.

Course Catalog


57

Protective Relaying LabThis lab covers the following: Basic relay co-ordination, Zones of Protection, Relay testing and programming of Schweitzer 351, Standard Electromechanical Relay, Dispatcher Training, Operations Training for How to read One lines, Primary Maps, coordination of fuses, ocrs, sectionalizers and S&C Change over devices.

5 days

Protective Relaying Unit 3This course contains detailed study of the different types of protective relays, the application of those relays to specific configurations, and a deep dive into the criticality of the timing relationships between various types of devices. The student will be looking at the tools used to set microprocessor relays, and the aspects of the cyber security of the communication wide area and local area networks. An overview of test equipment and testing procedures will be integrated into this specialist certification.

Substation Maintenance Lab A IntroductoryThis is the second of four, three-day classes based on Lawrence Wade Johnson’s books on executive leadership. The first two classes are based of f The Stewardship of Executive Management, which follows a new captain who is takrespect for you in your employees. This class is a continuation of The Steward of Executive Leadership Part 1, which is a prerequisite for this class.

3 days

Substation Maintenance Lab B AdvancedThis lab gives you the opportunity to become exposed to insulation resistance tests, power factor tests, dielectric strength tests, transformers and transformer testing, circuit breakers and test. Additional topics of discussion include batteries, lightening arrestors, substation maintenance safety, substation drawings and other exercises. Students must have completed Substation Lab A to enroll.

5 days

Course Catalog


58

Substation Maintenance Unit 1This course covers all of the components of an electric power system from production to consumption. It also teaches the basic math skills needed to perform calculations used in the industry. This course includes a TI-30 calculator and the text shows actual calculator strokes to work example problems. The course covers the fundamental principles of electricity (voltage, current, power, resistance, impedance) and introduces trigonometry and basic vectors that are used in calculating AC voltages and currents.

This course will pull information from two primary text books. You should have them in hand before you begin to perform the coursework. Each chapter will have self-test questions to allow you to evaluate your comprehension of the material. Within each chapter there may be several self-test questions. There is a tremendous amount of material to cover and there is no way a student can retain all of the reference information. The intent is to have the student master the core knowledge and also be able to draw from and apply the appropriate reference material as they perform substation maintenance. There are five chapter tests to complete for this Unit. Students will be required to pass each chapter test with a 70 or above in order to continue to the next chapter.

Substation Maintenance Unit 2Building on Unit 1, the student is taken through the principals of circuit calculations that include inductors and capacitors. It starts with single phase circuits, and then moves into three phase circuit analysis. The material also covers items such as the relationships of voltages in currents across different transformer configurations, AC power calculations, and metering fundamentals. Each section of this course has an exam that is graded by TVPPA. This module is made up of 10 lessons covering the needed knowledge fundamentals of alternating currents. Students will be required to pass each chapter test with a 70 or above in order to continue to the next chapter. The student must have completed Substation Maintenance Unit 1 Basic Math and Electricity to enroll.

Course Catalog


59

Substation Maintenance Unit 3This specialist certificate course will cover in detail typical maintenance tasks needed to keep substation equipment healthy, maximize lifespan, and minimize failures. Students will receive a hard-copy workbook, access to on-line video segments and tests to be administered at their own pace. Some examination of typical preventative maintenance programs including transformer oil testing, temperature maintenance of transformers, circuit breaker mechanisms, characteristics of gas insulated switchgear and electrical busses. There will be a data application section that shows how various types of substation data can be used to predict failures so costly failures are avoided and reliability of the grid is increased. Students will be required to pass each chapter test with a 70 or above in order to continue to the next chapter. The student must have completed Substation Maintenance Unit 2 to enroll. Note: Substation Lab A and Substation Lab B are required for this certificate.

Operations

Digger Derrick TrainingThe purpose o f th is t raining is to insure the safe and responsible operation of a Digger Derrick truck that follows the guideline as stated by the Altec Sentry Program. With this training the intended outcome is for all those that are using these devices acquire the knowledge and skills to operate the equipment safely and productively.

1 day

Utility Marketing Certificate

Classes to Include:

Marketing 101

Social Media

Economic Development

Government Relations

Selling Utility Services

Contact a TVPPA Training Coordinator for more information.

Coming Soon!

TENNESSEE VALLEY PUBLIC POWER ASSOCIATION, INC.P.O. BOX 6189

CHATTANOOGA, TN 37401-6189423-648-2468

www.tvppa.com

Class Cancellation Policy - TVPPA · Required Reading: Goal Setting & Planning Buddy-to-Boss ......

Documents

Transcript of Class Cancellation Policy - TVPPA · Required Reading: Goal Setting & Planning Buddy-to-Boss ......