What is the difference between a process and a project?A. A process stops when the objective has been achieved, whereas as project does notstop when the objective is metB. A process is continuous and has no end date, whereas a project has a finite lifespanC. In a project the focus is not on the result, whereas with a process the result is importantD. A project is continuous and has no end date, where a process has a finite lifespanAnswer: BQUESTION NO: 38Software is checked for viruses before it goes into the Definite Software Library (DSL).What ITIL process is responsible for ensuring that only virus-free software is put into theDSL?A. Release ManagementB. Capacity ManagementC. Configuration ManagementD. Application ManagementAnswer: AQUESTION NO: 39For which of the following activities of configuration management are audits regularlyimplemented?A. Status monitoringB. IdentificationC. PlanningD. VerificationAnswer: DQUESTION NO: 40Leading the way in IT testing and certification tools, www.testking.com- 14 - When must a Post Implementation Review take place?A. If another incident of the same type occurs again after a change has been madeB. At the request of the person who submitted the change requestC. After every ChangeD. In case of emergency changesAnswer: CQUESTION NO: 41What does Mean Time to Repair (MTTR) mean?A. Average uptime of a serviceB. Average time of the breakdown-free period within a measured periodC. Average downtime of a serviceD. Average time between two consecutive incidentsAnswer: C