City and Guilds 0405

International Handbook2004-2005Subjects, awards and services

Publications and enquiriesCity & Guilds publications are available from

Publications SalesCity & Guilds1 Giltspur StreetLondonEC1A 9DDT +44 (0)20 7294 2850F +44 (0)20 7294 2400

General information about City & Guilds is available on our website www.cityandguilds.com or may be obtained from Customer Relations at the above address, or by telephoning 020 7294 2800,or by [email protected].

Equal opportunitiesCity & Guilds fully supports the principle of equal opportunities and we arecommitted to satisfying this principle in all our activities and published material.

A copy of our Equal Opportunities Policy statement ‘Access to assessment’ isavailable on our website or from Customer Relations.

Every effort has been made to ensure that the information contained in thispublication is true and correct at the time of going to press. However, City & Guilds’products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time.

City & Guilds cannot accept liability for loss or damage arising from the use ofinformation in this publication.

©2004 The City and Guilds of London Institute. All rights reserved.City & Guilds is a trademark of the City and Guilds of London Institute.

1 Giltspur StreetLondonEC1A 9DDT +44 (0)20 7294 2468F +44 (0)20 7294 2400www.cityandguilds.com

International Handbook2004-2005Subjects, awards and services

03.04/F00040327/ST83496

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05 Introduction

05 Roles and responsibilities of City & Guilds

06 Suitable candidates and pre-requisites

06 Obtaining approval

06 Practical assessments

06 Customised services

06 Assessment entries

07 Recognition

07 Equal opportunities

07 International Vocational Qualifications

08 City & Guilds International awards

11 International branch offices

18 Subjects and awards(Please refer to index for numerical and alphabetical lists of subjects)

89 City & Guilds subjects in numerical index

91 City & Guilds subjects in alphabetical index

93 City & Guilds Pitman Qualifications subjects in numerical order

94 City & Guilds Pitman Qualifications subjects in alphabetical order

Contents

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City & Guilds offers unrivalled expertise in providing qualifications that arerecognised worldwide as hallmarks of achievement of skills and competences. The information contained in this handbook is designed to help education andtraining establishments. It provides an outline of services provided and informationregarding the programmes (qualifications) for which certification is available. Pleasenote that it does not replace the detailed regulations contained in the City & GuildsInternational Directory of Examinations and Assessments, nor does it replacedetailed information contained in individual syllabus booklets, each of which shouldbe used alongside this handbook.

Roles and services of City & GuildsCity and Guilds of London Institute is an independent organisation operating underRoyal Charter. It is a non-profit-making body with an income derived mainly from theexamination entry fees paid by candidates.

It is called the City & Guilds of London Institute because it was founded and financedinitially by the City of London and its Livery Companies. It very soon, however,supported local and regional developments and services which are today providedin over 100 countries. City & Guilds International is dedicated to providing thespecific products and services required by our international customers. It isorganised into a number of departments, covering both City & Guilds and City &Guilds Pitman Qualifications products: product development, market developmentand support, assessment and operations. In order to support our operations wehave a number of branch offices, agents and representatives throughout the world.

City & Guilds offers a range of qualifications (known as programmes) in vocationaland general subjects. The qualifications developed by City & Guilds are designed toprovide a combination of practical experience and theoretical knowledge. They aretherefore recognised by employers as evidence that the holder has the right skills todo a particular job, yet equally they provide a route to further and higher educationand training. Since 1995 the International Product Development team has beenproducing IVQs, a range of international vocational qualifications specificallydesigned for our overseas customers.

Certificates, diplomas and advanced diplomas are awarded to candidates who havebeen successful in all the units of an assessment (examination) at a particular level.Certificates of Unit Credit record success in a component of an assessment.

City & Guilds does not itself provide training or education courses, nor does it alwaysspecify lengths of study preparation. It awards certificates, diplomas or advanceddiplomas for achievement, not attendance on courses. Colleges or other educationor training establishments (known as ‘centres’) will enter candidates for assessmentwhen they are deemed to be ready.

Introduction

05International Handbook 2004-2005 – Subjects, awards and services

Suitable candidates and pre-requisitesThe selection of students is at the discretion of the centre and according to any pre-requisites, where they exist, as outlined in the programme syllabus. There are no age limits restricting entry for assessments.

Practical assessmentsFor certain qualifications, practical tests, coursework or project assessments areincluded. Such assessments may be offered only at those centres where adequatepractical facilities, including machinery, tools and equipment, together withappropriate materials, are readily available.

To obtain approval please refer to ‘Centre Guide – Delivering InternationalQualifications’. This publication provides step by step guidance on applying tobecome a City & Guilds centre, including examples of how you can show us that youwill be able to meet our approval criteria. It includes copies of the appropriate formswith detailed guidance on how to complete them and where to send them.

Obtaining approvalCentres outside the UK wishing to offer a particular programme must apply for andreceive approval before starting any provision.

To obtain approval to run a course leading to a City & Guilds qualification, the centrewill need to complete an application form and provide assurances (and possiblydetails) regarding suitability of the proposed teaching staff and their qualifications,existing accommodation, workshop facilities, equipment and tools. Applicationforms are available from City & Guilds local representatives.

Customised servicesIn addition to offering a large portfolio of work-related qualifications, City & GuildsInternational offers a unique service to clients who have specific assessment and/orcertification needs. Customised Services provides one-off or ongoing consultancyadvice on such areas as standards setting, assessment design, recognitions,accreditation systems, benchmarking or even producing a completely newqualification to meet the specific needs of a client.

Customised awards have been developed for a variety of clients ranging from largemulti-national organisations to training companies and college consortia. If youwould like to find out more about this service we would be happy to hear from you.

Assessment entriesPlease note that all entries for a City & Guilds assessment must be made through anapproved City & Guilds examination centre.

06 International Handbook 2004-2005 – Subjects, awards and services

RecognitionCertificates, diplomas and advanced diplomas awarded by City & Guilds are acceptedthroughout the world as evidence of skills and knowledge certificated to UK standards.Furthermore, a growing number of educational institutions and professional bodieshave formally recognised achievement of certain City & Guilds qualifications asmeeting entry requirements and enabling exemption from some examinations.

Equal OpportunitiesAs an international examination and awarding body, City & Guilds is responsible forensuring that all candidates entered for assessment under the provision of itsprogrammes are treated fairly and on an equal basis. City & Guilds fully supports theprinciples of equal opportunities and is committed to satisfying these principles in allits activities and in its published material. City & Guilds will seek to ensure avoidanceof inequality in formulating its programmes and assessment techniques, inoperating its procedures and in producing its materials. For a copy of the EqualOpportunities policy statement contact Corporate Communications, City & Guilds, 1Giltspur Street, London EC1A 9DD.

International Vocational QualificationsIn addition to the wide range of City & Guilds programmes available from theInstitute’s UK portfolio, the International Product Development team are producing a range of programmes specifically developed to meet the subject experience ofglobal customers.

IVQs currently available:• 1100 Skills Certificate in Health and Safety• 1104 Awards in Teaching and Training• 1121 Retailing• 1122 Awards in Hairdressing• 1123 Awards in Beauty Therapy• 1155 Engineering Skills• 2565 Technician Awards in Engineering• 2730 Telecommunication Systems• 3905 Motor Vehicle Engineering• 4410 Sales and Marketing• 4867 International Tourism• 6161 Construction Industry• 6165 Construction Industry Technician• 7065/6/7/8 Hospitality & Catering (Revised Syllabus)• 7235 Applied Information Technology• 8030 (2000) Electrical and Electronic Engineering



Progressive structureCity & Guilds provides certification in many occupational areas at several levelswithin its progressive structure of awards. Each level can be obtained throughsuccessful performance in competency and/or theory assessments.

Throughout this Handbook, the levels quoted refer to the levels outlined below:

The Full Technological DiplomaThe Full Technological Diploma (FTD) is available to those who fulfill the following criteria:

Candidates should:• be at least 21 years of age• be able to provide a documented period of two years work experience• hold appropriate City & Guilds Technician Diploma and Advanced Technician Diploma.

City & GuildsLevel Qualification/Programme

7 Fellowship (FCGI) The highest level of technological and managerial experience.

6 Membership (MCGI) Professional or managerial status, at the level ofMaster’s degree.

5 Graduateship (GCGI)/ Requires the ability to master and apply complexAssociateship (ACGI)*, principles and techniques in a variety of contexts andNVQ5 to assume significant responsibility for human and

plant resources, at the level of first degree.

4 Full Technological Diploma Demands specialist or technical expertise and the(FTD), Full Technological ability to undertake professional work, at the level Certificate (FTC), of Master Craftsman in Europe.Advanced Technician Diploma,(IVQ), Licentiateship (LCGI),NVQ4

3 Technician Diploma, (IVQ), Denotes skilled work of a complex nature and the Advanced Vocational Diploma, ability to undertake a supervisory role.(IVQ), Vocational (non NVQ/IVQ) Level 3NVQ3

2 Technician Certificate, (IVQ), Recognises competence in a more demanding Vocational Diploma (IVQ), range of activities which require a degree of Vocational (non NVQ/IVQ) Level 2, individual responsibility.NVQ2

1 Vocational Certificate (IVQ), Indicates the ability to perform basic or routine Vocational (non NVQ/IVQ) Level 1, activities which provide the broad foundation NVQ1 for progression.

City & Guilds International awards

Currently, FTDs are available in the following programmes:• Technician Awards in Engineering (2565)• Telecommunications Systems (2730)• Electrical and Electronic Engineering Technician (8030) and (8030-2000)• Motor Vehicle Engineering (3905)• Applied Information Technology (7235)• Technician Awards in the Construction Industry (6165)

Recognition of this award for the purposes of entry into further and higher educationand membership of professional associations is currently under negotiation.

Applying for the Full Technological DiplomaCandidates who wish to obtain the FTD must apply to the International OperationsDepartment. All applications must be accompanied by the appropriate fee asspecified. If the application is unsuccessful, the fee will be refunded, less a deductionto cover administrative costs.

The Licentiateship (LCGI)The Licentiateship of the City and Guilds of London Institute is awarded to recogniseachievement in industry, commerce and the public services. Candidates need toprovide evidence of• a specific vocational qualification at level 2 and level 3 or its equivalent• a Career Extension qualification, or experience (as specified by City & Guilds)• five years’ relevant work experience

Alternatively, candidates are eligible to apply if they:• have been awarded an NVQ at level 4 (or groups of NVQ units) approved by

City & Guilds for the award of the LCGI• can provide evidence of a specified period of employment.

Centres can also gain the award through universities or other centres authorised byCity & Guilds. This may be through the NVQ route or if they have• successfully completed at least six terms or four semesters of a first degree

course at a recognised European university, or an equivalent course (eg HigherNational Diploma)

• have evidence of appropriate work experience or assessed training.

There are currently over 50 industry specific routes to the Licentiateship. For moredetails about the requirements for specific industries, application forms, a list oforganisations with delegated authority and information about recent developments,please contact Senior Awards, 1 Giltspur Street, London EC1A 9DD.


City & Guilds Pitman Qualifications (formally known as Pitman Qualifications) is partof the City & Guilds group of companies and offers internationally recognisedqualifications for the office environment. The qualifications are recognised world-wide by employers, governments and professional bodies as a guarantee of highquality training. Because exam dates can often be restrictive our examinations areon demand which means that centres are able to choose when the exams take place.All we ask is that you let us know at least six weeks prior to the exam date (contactyour local branch for more information).

The range of awards are listed below and each is available at a number of levels:

Information Technology• Visual Presentations• Graphic Design and Document Presentation• Desktop Publishing• Spreadsheet Processing Techniques• Practical Data Processing• Word Processing Techniques• Text Production Skills• Keyboarding

English for Speakers of Other Languages• International English for Speakers of Other Languages• International Spoken English for Speakers of Other Languages• Young Learners English for Speakers of Other Languages• Young Learners Spoken English for Speakers of Other Languages• Spoken English Test for Business• Spoken English Test for Teachers• English for Business Communications• English for Office Skills• Access Certificate in English Language Teaching

Office Skills• Administration and Secretarial Procedures• Business Studies• Office Procedures

Numeracy and Accounts• Accounting• Book-Keeping and Accounts• Commercial Numeracy• Computerised Accounts• Cost and Management Accounts

Please note there is a separate approval procedure for City & Guilds PitmanQualifications awards.

Role of City & Guilds Pitman Qualifications


China branch officeAreas of responsibilityMainland ChinaCountry DirectorUnit 1807-1808Shanghai Kerry Centre1515 Nanjing Road (West)Shanghai 200 040PEOPLES REPUBLIC OF CHINAT +86 216 5298 6611F +86 216 5298 5899E [email protected]

Eastern Africa branch officeAreas of responsibilityKenya, Mauritius, Seychelles, Tanzania, Uganda,Country DirectorSir Isaac Pitman Ltd4th Floor, IPS BuildingKimathi StreetNairobi 00100KENYAT +2542 223992 / 317012F +2542 228358E [email protected]

Eastern Europe branch officeAreas of responsibilityCroatia, Czech Republic, Hungary, Italy, Poland, Romania, Russia, Serbia and Montenegro, Slovakia, Slovenia, Ukraine,Country DirectorPitman QualificationsH-1071 Budapest54 Dembinszky StHUNGARYT +361 413 1301F +361 413 1302E [email protected]

International branch offices


Malaysia and the South East Asia branch officeAreas of responsibilityBrunei, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam, Country DirectorPitman (Malaysia) Sdn BhdLot 3.03 Level 3Bangunan TH, Uptown 3No 3 Jalan SS21/39Damansara utama47400 Petaling JayaSelangor Darul EhsanMALAYSIAT +00 603 7955 5461F +00 603 7955 5403E [email protected]

Southern Africa branch officeAreas of responsibilityBotswana, Lesotho, Malawai, Namibia, South Africa, Swaziland, Zambia, ZimbabweCountry DirectorPitman QualificationsPrivate Bag X12Parkview 2122JohannesburgSOUTH AFRICAT +2711 482 3680/1/2F +2711 726 3585E [email protected]

Hong Kong branch officeAreas of responsibilityHong Kong, Macau, Japan, South Korea, TaiwanCountry DirectorSir Isaac Pitman LtdRoom 1303-5, 13th Floor, Tai Yau Building,181 Johnston Road,Wanchai,HONG KONGT + 852 2832 5833F + 852 2832 9961E [email protected]


South Asia branch officeAreas of responsibilityBangladesh, Bhutan, India, Nepal, Pakistan, Sri LankaCountry DirectorCity & Guilds (South Asia) Pvt Ltd1st Floor Unit 202Tower ASignature TowersSouth City – 1Gurgaon Haryana 122001INDIAT +91 124 508 3920/21F +91 124 508 3928E [email protected]

Representatives:ARGENTINA:Silvina Requejo37 Warren Road School of EnglishRosario 531Buenos Aires 1424ArgentinaT +5411 49010967F +5411 49033675E [email protected]

BRAZIL:Sao PauloMarina RaceyR. Breves 693 ChacaraMonte AlegreCEP 04645-001Sao PauloBrazilT +5511 56438829F +5511 56438829E [email protected]


States of Santa Catarina & ParanaSandra GavinhoRua Conselheiro Carrão, 181 apto 52Juvevê80046-130Curitiba – PRBrazilT +5541 254 3263E [email protected]

CROATIADamir KlemencicCity & Guilds Pitman QualificationsTuskanac 1210000 ZagrebCroatiaT +385 1 4834 525M +385 98 385 559F +385 1 4834 747E [email protected]

CZECH REPUBLICHelena SrutkovaCity & Guilds Pitman QualificationsNa Zvonic̆ce 1015/34147 00 Praha 4 – PodoliCzech RepublicT +420 244 463 799M +420 777 244 919E [email protected]

GHANA & WEST AFRICA:Kingsley Aseidu KoratengStadium Branch Post OfficePO Box SD33AccraGhanaT +233 21230269F +233 21230269E [email protected]


GULF REGIONAmanda KelleherPO Box 60899DubaiUAET +971 4 390 2334M +971 50 565 1623E [email protected]

INDIA:MumbaiVinita ChakravartyA2/603 Saket ComplexThane (West) – 400 601MaharastraIndiaT +91 9820 139994E [email protected]

ChennaiVijay Nair‘No 23, Josier Street’ Ground FloorNungambakkamChennai 600 034IndiaT +91 44 2827 4827E [email protected]

KolkataAtul SinghFE-21 Salt Lake CitySector IIIKolkata 700 106IndiaT +91 3323586571E [email protected]


SRI LANKAMufthy HashimLevel 6, Access Towers278 Union PlaceColombo 02Sri LankaT +94 11 536 1427/8F + 94 11 231 4941E [email protected]

IRELAND:Emer McManusCity & Guilds International9 Clanwilliam TerraceDublin 2IrelandT +353(0)1 631 0200M +353(0) 879 422 380F +3531 (0)1 631 0210E [email protected]

Peter Kerr10 Ard-na-VeighSligo TownCounty SligoIrelandT +353 (0)7151268F +353 (0)7151268E [email protected]

ITALY:Nick BroomVia degli Artisti 650132 Firenze (Fl)ItalyT +39 0555 000222M +39 3356774385E [email protected]

Rosalind HunterVia G. Borsi, 1820143 MilanItalyM +39 328 424 1081E [email protected]


JAMAICAMarva DuncansonSuite la, 21 Connolley AveKingston 4JamaicaT +1 8769229460E [email protected]

LITHUANIA:Jurga Katakinaite –JakubauskieneKonstitucijos II, Room 28LT – 2005 VilniusLithuaniaT +370 5272 4517M +370 6153 3911F +370 5272 [email protected]

SLOVAKIA:Ildiko PathovaBartokova 2943 01 SturovoSlovakiaT +421 0905710036E [email protected]

ZIMBABWE:Thulisa Khosa3rd FloorTravel PlazaCnr Jorsiah Chinamora AveMazare StAvenuesHarareM +263 913 43251E [email protected]


If you cannot find details of a subject in which you are interested, please contact City & Guilds Customer Relations, 1 Giltspur Street, London EC1A 9DD UnitedKingdom and you will be advised accordingly.

Please see the City & Guilds International Publications List for programme syllabusesand support materials for each subject listed under Subjects and Awards.

Subjects and awards


The Institute of Leadership & Management (ILM) is a professional body which aims tobuild leadership and management at the individual, team and organisational levels.ILM provides managers in every sector and at every level with the active support theyneed to advance in management. As part of the City & Guilds Group, ILM represents astrategic initiative to support excellence in leadership and management. ILM has anetwork of 2000 accredited Centres in the UK and internationally which are acombination of private trainers, colleges, universities and companies running in-house training programmes. These Centres are specialists in delivering our range ofprogrammes for existing and aspiring team leaders and managers.

Accredited CentresTo become accredited to offer ILM qualifications and awards, training providers arerequired to present evidence on how they will meet the criteria for accredited Centres.

The timescale to accreditation depends upon the Centre, and this maybe as little as acouple of weeks, or if the Centre has considerable amount of development work todo, then it may take longer.

Professional Development Programmes for ManagersILM offers widely respected career development programmes that provide a flexiblepathway for individuals to develop and enhance their careers. The programmesfocus on developing the practical knowledge and skills necessary for effective teamleading and management. ILM has developed a range of International ManagementQualifications (IMQs) specifically designed to meet the needs of the internationalmarket, and these link directly to the ILM UK qualifications, although they have adifferent structure and assessment process.

ILM International Management Qualifications*Foundation Award in Management PrinciplesCertificate in Team Leading *Certificate in Management *Diploma in Management ** Introductory versions of each level are also available.

Other ILM QualificationsLeadership (From 2005)Coaching and Mentoring at Levels 3, 4 and 5Exploring EnterpriseStarting Your Own Business

The Institute of Leadership & Management (ILM)


Endorsed and Development AwardsThese enable organisations to gain external validation and recognition for their ownleadership and/or management programmes which have been designed to supporttheir specific organisational needs and tailored to their internal systems and practices

MembershipILM is also a Membership body which recognises, represents and rewards memberswith an excellent range of benefits, specifically designed to support professionaldevelopment.


Tropical Agriculture (8100)City & Guilds Level 2Aim of programme:A programme intended to meet the needs of both young, and more mature people.There are three separate syllabuses covering agricultural principles, crop husbandryand animal husbandry.

Syllabus areas:• Principles of tropical agriculture• Crop husbandry• Animal husbandry

Method of assessment is by written paper available in June and practical qualifyingtests/oral examinations available through the year.

Note: This programme requires a Visiting Verifier.

City & Guilds AwardsAgriculture


Computer Aided Draughting and Design using AutoCAD(4351) City & Guilds Level 1Aim of programme:This programme is produced in association with Autodesk, the producers ofAutoCAD. A candidate who satisfactorily completes this programme will have acompetence to use AutoCAD software for the production of a wide variety ofdrawings. In particular, the programme aims to enable candidates to:• acquire an ability to describe and use all the drawing commands• produce drawings for a wide range of uses such as graphic design, architecture

and engineering• edit existing drawings• gain experience in the use of labels• acquire an understanding of the potential use of blocks in the creation of

custom libraries.

Syllabus areas:• Computer aided draughting and design• Three-dimensional design• Customisation and system management• Auto LISP• Using AutoCAD AEC in the Built Environment

Method of assessment is by written papers taken on demand as well as practical assignments.


Computing and information technology


International Vocational QualificationApplied Information Technology (7235)City & Guilds Levels 1, 2, 3 and 4Aim of programme:This qualification in Information Technology reflects current training and employmentneeds and specifically caters for the international market. The qualifications arepresented as a number of units and each specifies a specialist IT area.

Syllabus areas:• Fundamentals of information technology• Introduction to programming• Organisations and application of information technology• Introduction to software applications• Information processing theory 1• Programming • Computer architecture• Data communications and networks• Mathematical techniques for computing• Project: designing, developing and implementing a computer programme • Information processing theory 2• Information processing theory 3• Systems analysis• Systems design• Relational database methods• Business organisations and human resources• Software engineering• Marketing• Microcomputer systems and windows operations• Word processing• Database methods• Spreadsheet methods• Software applications theory 1• Advanced word processing• Advanced database methods• Advanced spreadsheet methods• Business communications and IT systems in organisations• Project: developing and implementing systems• Software applications theory 2• Software applications theory 3


Method of assessment is by written papers in June and December each year.

Coursework assessments are applied to components of theCertificate in Software ApplicationsDiploma in Software ApplicationsTechnician Certificate in Information ProcessingTechnician Diploma in Information ProcessingAdvanced Technician Diploma in Information ProcessingAdvanced Technician Diploma in Business Information Technology

Note: The Full Technological Diploma (FTD) is available to those who successfullycomplete this programme. Candidates applying for the FTD should• be at least 21 years of age• be able to provide a documented period of two years relevant work experience• hold appropriate Technician Diploma and Advanced Technician Diploma qualifications.

Note: This programme requires a Visiting Verifier


e-QuaIs 7262Aim of programme:e-Quals is a new suite of IT qualifications for computer users and IT professionals.

The qualification is based on wide-ranging research into what employers really need,combining practical tasks with the principles behind them.

It gives you the flexibility to choose topics which really suit your needs, your abilitiesand your career objectives.

Employers are looking for people with hands-on skills as well as a goodunderstanding of underlying theory.

e-Quals will give you:• relevant and up to date computer skills• increased IT confidence• improved job prospects• internationally recognised proof of your IT skills

Candidates can choose the level and pathway that best suits their needs and abilities.

Syllabus areas:There are three standard routes:

1 Computer UserFor those who need to improve their skills in using a computer – eg Wordprocessing, using the internet, powerpoint presentations, using databases.

2 Software DeveloperFor those wanting to develop or improve skills in programming, software design,analysis and testing.

3 Systems SupportFor those wanting to develop their career in supporting IT systems, from basiccustomer support to advanced network management.

Candidates can also study any individual subject from the e-QuaIs suite.

e-Quals is a multi-level qualification. Candidates can study e-Quals at levels 1 to 3,Certificate, Diploma and Advanced Diploma levels.

To obtain full syllabus information visit the the e-Quals website at www.e-quals.co.uk

Note 1. Operation of this programme requires a minimum equipment specification –information available upon request.

Note 2. This programme requires a visiting verifier.


International Vocational QualificationCraft Awards in the Construction Industry (6161) City &Guilds Levels 1, 2 and 3Aim of programme:A comprehensive package of qualifications covering craft skills in the following areas:• Timber vocations (site carpentry/bench joinery)• Trowel vocations (brick and blockwork/concreting)• Painting and decorating• Plumbing• Refrigeration and air conditioning• Electrical installation

Available at three levels:Certificate – for candidates starting their training with no prior experience.

Diploma – suitable for candidates seeking to become more proficient in their tradeand requiring minimum supervision.

Advanced Diploma – for the candidate seeking to become an advanced craftsperson with supervisory/site foreman responsibilities.

Syllabus areas:• Core skills (principles and practice)• Basic construction skills (principles and practice)• Safety• Materials• Maths and drawing• Communications and IT• Practical skills• Repair, alteration, restoration, renovation and planned maintenance• Supervision, management and administration

Method of assessment/examination:A combination of multiple choice question papers and practical assignmentsadministered by the centre.


Note: Programme 6161 replaces programmes 5940 / 8230 / 8270 / 8310 / 8320 / 8340and 8350.

Construction and construction services


International Vocational QualificationTechnician Awards in the Construction Industry (6165) City & Guilds Levels 2, 3 and 4Aim of programme:A flexible programme that allows individuals to match their qualifications to theirintended roles as technologists, engineers and managers in a wide range ofconstruction and related occupations.

Available at three levels:Technician Certificate, Technician Diploma and Advanced Technician Diploma.

Syllabus areas:Technician Certificate• Core skills principles• Basic construction skills principles• Construction technician principles• Core skills practice• Timber vocations basic skills• Trowel vocations basic skills• Painting and decorating basic skills• Plumbing basic skills• Refrigeration and air conditioning basic skills• Electrical installation basic skills• Construction technician practice 1

Technician Diploma• Applied scientific techniques• Drawing and surveying techniques• Construction techniques• Environmental science and construction techniques• Measurement• Designing for construction• Construction mathematics• Structural mechanics

Advanced Technician Diploma• Site surveying• Materials and construction technology• Project design and construction management• Tendering and estimating, quantity surveying• Building service science and technology• Design of structural elements, geology and soil science• Architectural detailing, Computer Aided Design• Construction maintenance, estate services• Construction mathematics (applied/diagnostics)


Methods of assessment/examination:A combination of written examinations and practical assignments administered bythe centre.


Note: The Full Technological Diploma (FTD) is available to those who successfullycomplete the Technician Diploma and Advanced Technician Diploma. Candidatesapplying for the FTD should:• be at least 21 years of age• be able to provide a documented period of two years relevant work experience


Concrete Technology and Construction (6290) City & Guilds Level 4Aim of programme:A programme designed for supervision and foremen/women covering the propertiesand supply of concrete.

Syllabus areas:General Principles• Properties of general concrete• Reinforced concrete• Materials• Testing concrete• Specification of concrete, design of mixes and quality control

Practical Application• Testing concrete• Specification of concrete, design of mixes and quality control• Concrete production supply and placing• Joints• Formwork handling falsework• Concrete production and supply• Reinforcement and prestressing stressing• Compaction and finishing• Curing• Roads and floors• Prestressing-cast products and components• Organisation and supervision

Method of assessment is by:Part 1: Written paper available in May.Part 2: Written paper available in May.


Design and Craft – Level 1 (7722)Please note that this programme is available by special arrangements only. Approvalfor this programme will only be processed by the International Quality Assuranceteam in London. Please contact +44 (0)20 7294 8101.

Aim of programme:This certificate is intended for people who want to do a creative activity for the firsttime. Each certificate has two units enabling them to start using the techniques ofthe chosen craft. Candidates can choose from 30 options including textiles,ceramics, interior decorating, sugar modelling, fashion, flower arranging andcreative computing. Each certificate takes 30 hours to complete.

Syllabus areas:This programme consists of• Handbuilt ceramic forms• Sewing machine techniques• Decorative effects• Planning a room• Sugar modelling• Confectionery• Machine knit textiles• Preserved flowers• Pressed plant material• Patchwork and quilting• Bead needle weaving• Curtain making• Enamelling on copper• Felt making• Chair caning• Balloon display• Hand embroidery• Fashion wear• Wood carving• Drawing and painting• Machine embroidery• Stumpwork• Straw work• Mural and set painting• Passesmenterie• Wood turning• Flower arranging• Floristry• Floral styling• Canvas work• Design for craft

Method of assessment:Practical assignments

Creative skills and studies


Design and Craft – Level 2 (7822)Please note that this programme is available by special arrangement only. Approvalfor this programme will only be processed by the International Quality Assuranceteam in London. Please contact +44 (0)20 7294 8101

Aim of programme:These are for people who would like to pursue their skills beyond basic level. Eachcertificate consists of two units (introduction to design and one craft), chosen from11 major categories. Candidates will need to produce three original items and thecertificate takes 120 hours to complete.

Syllabus areas:This programme consists of:• Design for craft• Fashion wear• Decorative effects• Upholstery• Embroidery• Flower arranging• Soft furnishing• Sugar decoration• Lace making• Patchwork and quilting• Ceramics• Machine knit textiles• Hand knit textiles• Woodturning• Curtain making• Regional bobbin lace making• Sugar flowers• Machine embroidery• Preserved flower arranging• Millinery• Picture and frame restoration• Calligraphy and lettering• Life drawing• Upholstery buttoning• Straw work• Lingerie• Pattern cutting• Tailoring• Additional soft furnishing techniques• Cabinet making• Additional decorative effects• Papercraft• Decorative stained glass• Metalwork


• Ceramic restoration• Balloon display• Furniture frame making• Automatic decorative stitching• Theatre costume• Wood carving• Puppet making• Creative computing• Spinning and weaving• Enamelling• Window display• Gilding• Textile decoration• Garden design• Floristry• China painting• Tiffany glass• Tapestry weaving• Visual design and problem solving• Watercolour• Silk painting• Jewellery• Stumpwork• Experimental mark making• Staining and French polishing• Passementerie• Contemporary floral design• Marquetry• Additional woodturning• Fashion illustration• Feltmaking• Woodwork• Additional Floristry• Mixed media• Computer pattern grading• Basket making• Bead needle weaving• Chair caning• Sculpture• Miniature embroidery• Planning a room• Oil painting• Decorative finishes for furniture• Interior floral design• Additional life drawing• Creative computing for web page design• Historical heirlooms


• Historical flower arranging• Rug making• Web graphics• Costume jewellery• Printmaking• Engineering model making• Additional watercolour• Lampshade making• Mural and set painting• Additional mural and set painting• Business for Arts and Crafts

Method of assessmentPractical assignments


Design and Craft – Level 2 (7823)Please note that this programme is available by special arrangement only. Approvalfor this programme will only be processed by the International Quality Assuranceteam in London. Please contact +44 (0)20 7294 8101

Aim of programme:7823 is an extension of 7822

Syllabus areas:This programme consists of:• Design for craft• Veneering• Mosaics• Leatherwork• Overlock stitching techniques• Intensive kiln formed glass• Stone carving• Creative sketchbooks• Business for Arts and Crafts

Methods of assessment:Practical assignments


Certificate in Design and Craft – Level 3 (7922)Please note that this programme is available by special arrangement only. Approvalfor this programme will only be processed by the International Quality Assuranceteam in London. Please contact +44 (0)20 7294 8101

Aim of programme:This is for learners who want to develop their skills to a professional level. They willbe expected to make more demanding items as well as developed their skills inobservation, recording and research. They will have the opportunity to explore new techniques and progress innovative ideas. A design unit plus the craft unit must be completed.

Syllabus areas:This programme consists of• Design for craft• Fashion wear• Patchwork and quilting• Sugar decoration• Decorative effects• Hand knit textiles• Embroidery• Soft furnishing• Machine knit textiles• Upholstery• Ceramics• Flower arranging• Lace making• Creative Computing• Decorative stained glass• Machine embroidery• Floristry• Textile decoration• Life drawing• Millinery• Passesmenterie• Sugar flowers• Basket making• Balloon display• Calligraphy• China painting• Felt making• Jewellery• Sculpture• Silversmithing• Theatre costume• Watercolour• Weaving


• Web design• Picture and frame restoration• Puppet making• Woodcarving• Contemporary floral design• Planning a room• Wood turning• Business for Arts and Crafts



Diploma in Design and Craft – Level 3 (7923)3D StudiesPlease note that this programme is available by special arrangement only. Approvalfor this programme will only be processed by the International Quality Assuranceteam in London. Please contact +44 (0)20 7294 8101

Aim of programme:The level 3 Diploma aims to develop leaners’ skills to a highly advanced level. Eachlevel 3 qualification normally takes two years part time study to complete.

A business unit is available to complement all the above qualifications.

Syllabus areas:This programme consists of• Research for Design• Fashion wear• Patchwork and quilting• Sugar Decoration• Decorative effects• Hand knit textiles• Embroidery• Soft furnishing• Machine knit textiles• Upholstery• Ceramics• Flower arranging• Lace making• Decorative stained glass• Millinery• Machine embroidery• China painting• Woodcarving• Wood turning• Contemporary floral design• Sugar flowers• Basket making• Business for Arts and Crafts



International Vocational QualificationInternational Tourism (4867)Aim of this programme:This tourism qualification is designed for those undergoing training or employed in aservice outlet. The programme is intended to reflect both the international nature ofthe tourism industry and the country or culture-specific activities that are essentialto meet customer needs.

Syllabus areas:Certificate through to Diploma and Advanced Diploma covering:

Certificate level• International Tourism principles 1• Business Aspects of International Tourism 1• International Tourism practical 1

Diploma level• International Tourism principles 2• International Tourism operations 2• International Tourism practical 2

Advanced Diploma level• International Tourism principles 3• International Tourism operations management 3• International Tourism practical 3• Project work

Method of assessment:Method of assessment is by multiple choice papers and practical assessmentscarried out during the learning programme.


Tourism


International Vocational QualificationSkills Certificate in Health and Safety (1100)Aim of this programme:This programme is designed for those undergoing training or employed in any areaof work. The programme aims to reflect the international nature of the knowledge,skills and activities needed for different countries or cultures.

Syllabus areas:Certificate:• Health and Safety Practice

Method of assessment:A practical assessment is carried out during the learning programme.

General education, training and development


International Vocational QualificationInternational Teaching and Training Award (1104) City & Guilds Levels 1 and 2Aim of programme:International Certificate in Training SkillsA broad basic qualification for individuals requiring teaching/ training knowledge andskills which aims to develop competence in:• Preparing teaching/training delivery plans• Planning and preparing teaching aids• Establishing a positive learning environment• Instructing groups and coaching individuals• Assessing learners and reviewing instruction/coaching sessions

International Diploma in Teaching and TrainingA more extensive and demanding programme which adopts a pragmatic andanalytical approach to teaching and training roles and responsibilities. The aim is todevelop competence in:• Identifying individual learning requirements• Planning and preparing learning sessions• Delivering teaching/training sessions• Assessing, evaluating and reviewing the performance of learners• Assessing, evaluating and reviewing the teacher’s own performance

Method of assessment/examination:Practical assignments including practical teaching activities conducted by thecentre, and a short structured question paper.



Numeracy (3750)City & Guilds Levels 1, 2, 3 and 4Aim of programme:The aim of this programme is to enable candidates to use number skills in a variety ofapplications and provide a firm basis for further study in mathematics, vocationalcourses and employment.

Syllabus areas:Part 1:• Understanding of number concepts• Measurement• Pictograms, tables and charts• Concepts of perimeter, area and volume

Part 2:• Measurement of mass, length, capacity and time• Formal calculations of perimeter, area and volume• Pie charts• Construction• Simple line graphs• Percentage, ratio and proportion• Simple algebra

Part 3:• Operations on common and decimal fractions• Percentages, ratio and proportion• Algebra

Part 4:• Trigonometry• Percentage• Algebra• ‘Shape and Space’

Method of assessment is by multiple choice papers available in March, May, July andDecember and coursework assessment.


International Vocational QualificationTechnician Awards in Engineering (2565)City & Guilds Levels 2, 3 and 4Mechanical Engineering Mechanical and Electrical EngineeringMechanical, Electrical and Electronic EngineeringElectrical and Electronic EngineeringAim of these programmes:Provides future engineers with a technical background that combines traditionalskills and the very latest technology. Available at Technician Certificate, TechnicianDiploma and Advanced Technician Diploma level with Applied and Theory routes ateach level.

Syllabus areas:• Engineering fundamentals• Mechanical technology• Electrical and electronic applications• Computer aided draughting• Engineering drawing• Manufacturing technology, theory and processes• Resources• Plant technology, installation and maintenance• Computer aided communication• Implementing engineering design• Mechanical principles• Electrical and electronic principles• Engineering plant technology• Mechatronic systems technology• Analogue and digital techniques

Method of assessment/examination:A combination of multiple choice question papers, structured questions andpractical assignments administered by the centre.


Note: The Full Technological Diploma (FTD) is available to those who successfullycomplete the Technician Diploma and Advanced Technician Diploma.

Candidates applying for the FTD should:• be at least 21 years of age• be able to provide a documented period of two years relevant work experience

Electrical, electronic, informatics and sound engineering


International Vocational QualificationTelecommunication Systems (2730)City & Guilds level 2, 3 and 4Aim of the programme:Available at Certificate, Diploma and Advanced Diploma the TelecommunicationsSystems award is a technician based qualification combining underpinningknowledge assessment with evidence of practical competence.

The Technician Certificate level provides a solid introduction to the broad range of existing and emerging technologies that are fundamental to local and globaltelecommunications systems. At Technician Diploma level candidates combine the study of current telecommunications and computer networks. The TechnicianAdvanced Diploma aims to develop specialised technical skills while developingcandidates’ abilities to relate to colleagues in diverse, interdependent units.

Who is it suitable for?The qualifications are suitable for candidates who are seeking a career as atechnician in the telecommunications industry, those who aim to progress insupervisory roles as senior technicians, or those who want to progress towards workin ICT management.

The IVQ levels are based upon a series of core subjects which include:• high speed synchronous networks• wireless access. networks• internet data centres• TCP and IP applications• Intelligent Networks (Ins)

Syllabus areas:• Health & Safety• Mathematics• Optical fibre systems• Data communication• Switching and routing• Digital transmission• Radio systems• Programming principles• Telecommunications systems• Software Engineering

Method of assessment:Each level consists of both practical assignments carried out during the course plusan examination held twice a year in May/June and November/December.



Electronics Servicing Technology (8020)City & Guilds Levels 1, 2 and 3Aim of programme:This programme is intended for those individuals employed, or undergoing training, in the servicing of television, radio and electronic equipment (bothdomestic and industrial).

Syllabus areas:Part 1:• Electronics systems

Part 2:• Analogue electronics technology• Digital electronics technology• Television and radio reception technology• Control systems technology

Part 3:• Television reception• Digital techniques• Video recording and playback• Radio and audio systems• Electronic measurement and control• Electronic instruments and testing• Microprocessor computer systems

Method of assessment is byPart 1:Multiple choice question papers available in June and December and project assignments.

Part 2:Multiple choice question papers and written papers available in June and December and project assignments.

Part 3:Written papers available in June and December and centre devised written papers.


Some components are not available in the above examination series. Please checkthe International Directory of Examinations and Assessments for availability.


International Vocational QualificationTechnician Awards in Electrical and Electronic Engineering(8030-2000) City & Guilds Levels 2, 3 and 4Aim of programme:This programme reflects the current training and employment needs of theinternational market.

Available at three levels with Theory and Applied routes at each level:

Technician Certificate• a broad introduction to the theory and practical sides of engineering for a front-

line worker or a person beginning an academic training.

Technician Diploma• more practice involving a broader range of skills appropriate to a person who may

also supervise, or who is going on to higher education.

Advanced Technician Diploma• takes the skills learned at Certificate and Diploma to the level appropriate for a

person preparing for or working in first-level management. It is also appropriatefor someone who wants to receive specialised training at a higher level.

Syllabus areas:• Engineering fundamentals• Electrical and electronic applications• Electrical and electronic assignments• Computer aided communication• Electrical power• Electronics• Advanced electrical principles• Control systems and applications• Distribution and utilisation of electrical energy• Generation and supply of electrical energy• Micro-electronic circuits and systems• Electrical plant and equipment• Advanced mathematics

Method of assessment is by:

Multiple choice and short answer question papers plus practical assignments.

Note: The Full Technological Diploma (FTD) is available to those who successfullycomplete this programme (or the appropriate mix of 8030 and 8030 (2000)).


Candidates applying for the FTD should• be at least 21 years of age• be able to provide a documented period of two years relevant work experience• hold appropriate City & Guilds Technician and Advanced Technician Diploma

qualifications



The Engineering Council ExaminationCity and Guilds of London Institute conducts on behalf of the Engineering Council(UK) a world-wide Examination for those who wish to meet the academic standardfor Chartered Engineer but whose circumstances prevent them from pursuing anaccredited degree programme, those who have non-accredited degrees and whowish to undertake further qualification to meet the required standard, and for those overseas who wish to obtain a well respected British engineering qualification.The Examination consists of three progressive parts.

The Engineering Council Examination has been designed to provide a flexible routeto meeting the enhanced academic standard for Chartered Engineer registration asrequired under SARTOR 1997. The structure permits an individual to study at theirown pace and to take as few or as many papers as they wish each year: there is notime limit for the completion of any of the three components of this route.• The Engineering Council Certificate• The Engineering Council Graduate Diploma• The Engineering Council Postgraduate Diploma

The Engineering Council CertificateTo qualify for the award of the Engineering Council Certificate, passes must begained in six of the available subjects. Four of the six subjects are compulsory, withthe remaining two being from a list of options. The entry requirement for theEngineering Council Certificate is passes in two ‘A’ levels (or their equivalent) inmathematics or science subjects.All candidates must be registered prior to requesting exam papers.

The Engineering Council Graduate DiplomaTo qualify for the award of the Engineering Council Graduate Diploma, passes mustbe gained in five technical subjects and a project. The requirement for entry to theEngineering Council Graduate Diploma is successful completion of the EngineeringCouncil Certificate or academic achievement deemed to be of equivalent standard.All candidates must be registered prior to requesting exam papers.

The Engineering Council Postgraduate DiplomaCandidates aspiring to CEng registration may need to undertake further study asoutlined in UK SPEC. The Engineering Council Postgraduate Diploma is theEngineering Council Examinations further learning to MEng standard. To qualify forthe award of the Engineering Council Postgraduate Diploma, passes must be gainedin four technical subjects and a project.


All candidates must be registered prior to requesting exam papers.

The requirement for entry to the Engineering Council Postgraduate Diploma issuccessful completion of the Engineering Council Graduate Diploma or achieving aBEng (Hons) degree accredited by a professional UK institution or by beingexempted by a professional institution licensed by the Council to consider specialcases through an individual Case Procedure.

Further informationEngineering Council Examinations at City & Guilds1 Giltspur StreetLondon EC1A 9DDT +44 (0)20 7294 2658F +44 (0)20 7294 2416E [email protected] www.city-and-guilds.co.uk/ecukexams


International Vocational QualificationAwards in Hairdressing (1122)City & Guilds Levels 1, 2 and 3Aim of programme:Developed in partnership with HABIA, the programme has 3 levels: Certificate, Diplomaand Advanced Diploma. Each level has an Afro-Caribbean option. Certificate levelprovides an introduction to theory and practice for a person starting work in a salon.The Diploma level provides more practice involving a broader range of skills appropriateto a person who may be working independently. Advanced diploma level providesfurther expansion of specific hairdressing skills, and development of skills appropriateto a person who may also be supervising others. Successful Diploma or AdvancedDiploma candidates may apply to be placed on the HABIA Overseas Register.

Syllabus areas:Certificate levelAll hair types –• Shampoo, condition and dry hair• Contribute to reception duties• Contribute to the development of effective working relationships• Support health and safety in the salon• Observe technical services

All hair types except Afro-Caribbean –• Contribute to the perming and colouring processes

Afro-Caribbean only –• Contribute to the perming, relaxing and colouring processes

Diploma levelAll hair types –• Advise and consult with clients• Shampoo and condition hair and scalp• Fulfil salon reception duties• Develop and maintain effective teamwork and relationships• Support the health, safety and security of the salon environment• Cut hair using basic techniques

All hair types except Afro-Caribbean –• Style hair using drying and setting techniques• Perm and neutralise hair• Change hair colour using basic techniques

Afro-Caribbean only –• Style hair using drying and setting techniques• Perm, relax and neutralise hair• Change hair colour using basic techniques

Hairdressing and beauty therapy


Advanced Diploma levelAll hair types –• Maintain and improve services to the client• Cut and re-style hair to achieve a variety of looks• Colour hair using a variety of techniques• Contribute to the financial effectiveness of the business• Contribute to the maintenance of health, safety and security in the salon• Design and create a range of images incorporating hairstyling techniques• Contribute to the planning and implementation of promotional activities

All hair types except Afro-Caribbean –• Perm hair using a variety of techniques• Set and dress hair to achieve a variety of looks

Afro-Caribbean only –• Perm hair using a variety of techniques• Set and dress hair to achieve a variety of looks

Method of assessment:Each level has practical and written assessments.Certificate – written papers in June and DecemberDiploma – written papers in June and DecemberAdvanced Diploma – written papers in June.



International Vocational QualificationAwards in Beauty Therapy (1123)City & Guilds Levels 1, 2 and 3Aim of programme:Developed in partnership with HABIA, the programme has 3 levels: Certificate,Diploma and Advanced Diploma. Certificate level provides an introduction to theoryand practice for a person starting work in a salon. The Diploma level provides morepractice involving a broader range of skills appropriate to a person who may beworking independently. Advanced Diploma level provides further expansion anddevelopment of skills appropriate to a person who may also be supervising others.Successful Diploma or Advanced Diploma candidates may apply to be placed on theHABIA Overseas Register.

Syllabus areas:Certificate level• Contribute to reception duties• Contribute to the development of effective working relationships• Support health and safety in the salon• Skin test prior to treatments• Assist the therapist with treatments• Observe technical services

Diploma level• Advise and consult with clients• Enhance facial appearance using make-up techniques• Improve facial skin condition• Enhance the appearance of eyebrows and eyelashes• Remove and lighten hair using temporary methods• Improve the appearance and condition of nails and adjacent skin• Fulfil salon reception duties• Develop and maintain effective teamwork and relationships• Support the health, safety and security of the salon environment

Advanced Diploma level• Maintain and improve services to the client• Treat clients using body massage techniques• Improve body condition using mechanical and electrical treatments• Improve face and skin condition using electrical treatments• Remove hair using diathermy, blend and galvanic epilation methods• Change and maintain the appearance of nails using artificial nail techniques• Contribute to the financial effectiveness of the business• Contribute to the maintenance of health, safety and security in the salon• Contribute to the planning and implementation of promotional activities• Treat clients using aromatherapy body massage


Method of assessment:Each level has practical and written assessments.Certificate – written papers in June and DecemberDiploma – written papers in June and DecemberAdvanced Diploma – written papers in June



International Vocational QualificationFood Preparation and Cooking/Culinary Arts and Patisserie(7065) City & Guilds Levels 1, 2 and 3Aim of programme:This programme is intended for persons undergoing training for, or who are employedin, the hospitality and catering industry world wide. Its purpose is to establish theknowledge and skills required through progressive levels from initial food preparationtraining in a kitchen to culinary arts and supervisory responsibilities. The programmehas been designed to allow for food preparation, cooking methods and presentationacross a wide range of cultures.

Syllabus areas:Certificate:• Safety and hygiene at work• Food preparation methods• Cooking methods• Basic pastry techniques• Storage and care of materials• Cost control

Diploma:• Safety at work• Food hygiene• Kitchen maintenance and design• Budgeting, costing and control• Nutrition and dietetics• Menu planning• Preparation, cooking and service (of a range of food types)

Diploma in Patisserie:• Safety and hygiene at work• Kitchen maintenance and design• Budgets, costings and control• Preparation and baking of a range of patisserie dishes

Advanced Diploma:• Hygiene operations and supervision• Staff organisation• Product development• Cultural dimensions of food• Costing, budgets and control• Materials management• Production systems, planning and organisation• Food art and presentation• Quality assurance of products and services• Menu policy and planning• Cuisine and/or patisserie studies: advanced techniques

Catering and hospitality


Method of assessment is by:Certificate:Multiple choice question paper available in June and December.On going practical assessment administered by centre.

Diploma:Multiple choice question paper available in June and December.On going practical assessment administered by centre.

Advanced Diploma:Written papers available in June and December.Set practical assignments to be submitted in portfolio by completion of programme.



International Vocational QualificationFood and Beverage Service (7066)City & Guilds Levels 1, 2 and 3Aim of programme:This programme is intended for persons undergoing training for, or employed in, thehospitality catering industry world wide. Its purpose is to establish the knowledgeand skills required through progressive levels from new entrant/trainee tosupervisory responsibilities.

Syllabus areas:Certificate:• Safety and hygiene at work• Security at work• Personal skills• Menu knowledge• General billing procedures• Pre-service procedures• Providing a table service• Providing a beverage service

Diploma:• Safety and hygiene at work• Security at work• Personal skills and attributes• Customer care• Product knowledge• Billing and checking procedures• General pre-service procedures• Providing a table service• Providing a range of food and beverage services

Advanced Diploma:• Safe and hygienic working practises• Customer services• Planning, organisation and evaluation of work• Cash and carry equivalents control• Sales development• Resources development• Provision and training of personnel• Cleaning programmes, furnishing and decorative order• Service of a range of dishes and beverages


Method of assessments:Certificate:Multiple choice question paper available in June and December.On going practical assessments administered by centre.

Diploma:Multiple choice question paper available in June and December.On going practical assessment administered by centre.

Advanced Diploma:Written papers available in June.On going practical assessment administered by centre.



International Vocational QualificationReception Operations and Services (7067)City & Guilds Levels 1, 2 and 3Aim of programme:This programme is intended for persons undergoing training for, or who areemployed in, a front office/reception area of an accommodation and/or cateringestablishment. Its purpose is to establish the knowledge and skills required throughprogressive levels from training in general reception procedures to supervising theoverall operation and accompanying services of reception and front office areas inan international context.

Syllabus areas:Certificate through Diploma to Advanced Diploma covering:• Security practises• Customer care• Personal presentation• Safe practises• Fire safety and prevention• General reception procedures• General front office procedures• Advance reservation procedures• Guest accounting procedures• Selling and marketing techniques

Method of assessment:Certificate:Multiple choice papers available in June and December.On going practical assessments administered by centre.

Diploma:Multiple choice papers available in June and December.On going practical assessment administered by centre.

Advanced Diploma:Written papers available in June.



International Vocational QualificationAccommodation Operations and Services (7068) City & Guilds Levels 1, 2 and 3Aim of programme:This programme is intended for persons undergoing training for, or who areemployed in, the accommodation and hospitality industry world wide. Its purpose isto establish the knowledge and skills that have an international application throughprogressive levels from initial training in accommodation functions to supervision ofthe operations and services involved.

Syllabus areas:• Security at work and safety practices• Customer care• Personal skills• Safety at work• Fire prevention and safety

Common to all levels, and specifically in each level:

Certificate:• Cleaning procedures• Organisation of cleaning• Design, decor and furnishings• Care of textiles

Diploma:• Types of accommodation service• Planning and organising the housekeeping service• Principles of design, decor and furnishings• Control in the accommodation environment

Advanced Diploma:• Range of accommodation service• Staffing the service• Quality control• Financial control• Design aspects


Method of assessment :Certificate:Multiple choice question papers available in June and December.On going practical assessments administered by centre.

Diploma:Multiple choice question papers available in June and December.On going practical assessment administered by centre.

Advanced Diploma:Written papers available in June.On going practical assessment administered by centre.



Television and Video Production (2790)City & Guilds Level 3Aim of programme:This programme is aimed at candidates seeking employment in television units andstudios. To provide understanding of techniques and practices involved in televisionproduction from inception to marketing a programme.

Syllabus areas:• Competence in observing safe practices• Competence in programme production• Competence in vision operations• Competence in audio operations• Competence in video recorder operations• Competence in TV presentation skills• Competence in TV and reception• Competence in TV graphics and design• Background studies

Method of assessment is by written paper available in June, course assessment and project.

Note: The programme requires a Visiting Verifier.

Media and communication


Diploma in Media Techniques (7500) City & Guilds Level 3Aim of programme:This programme is aimed at candidates seeking employment in, and keen to developa career around, journalism and radio. It provides the necessary practical skills andknowledge to be competent at a basic level.

Syllabus areas:• Media industries: organisation• Researching and recording information• Journalism: news and magazine, radio, television, photojournalism• Sound recording• Desk top publishing• Print layout

Method of assessment is by written paper and practical tasks.



Process Plant Operation (0601)City & Guilds Levels 1, 2 & 3Available only by prior arrangement for approved centres.

Aim of programme:This programme is suitable for trainees or adults working as process operatorsacross a range of industries. It is equally suitable for candidates attending in-housecompany courses, studying at colleges of further education, or studying by openlearning methods.

There is also a pharmaceutical variant, suitable for candidates from thepharmaceutical industry.

Syllabus areas:Part 1:• Process science and process calculations• Industrial studies, safety and communication• Instrumentation and control• Plant and plant services• Materials processing – solids• Materials processing – liquids/gases• Special processes

Part 2:• Industrial studies, communication, health and safety• Process chemistry and calculations• Process control systems and fault diagnosis• Fluid flow, transfer and mixing solids/fluids• Heating and cooling technology• Special processes• Distillation• Drying and calcining• Evaporation• Crystallisation• Separation of insoluble solids from liquids• Separation of immiscible liquids• Size reduction• Separation and classification of solids• Aggregation• Compressors and compression technology• Gas treatment

Process industries


Pharmaceutical:• Health and safety• Pharmaceutical practices• Pharmaceutical packaging• Preparation of powders and granules• Tablet compression, coating and encapsulation• Liquid, creams, ointments and related preparations• Pharmaceutical sterile products

Part 3:• Safety• Science chemistry• Product development• Environmental control• Programmed control• Quality control• Special processes• Industrial studies

Part 3 Supplementary studies:• Microprocessor systems• Mathematics• Electrical principles

Method of assessment:Part 1:Multiple choice papers and practicals, available at any time.

Part 2:Written papers available March, June, October and December, coursework practicalsand 2 hour centre devised written papers.

Part 3:Written papers available in June and December and 2 hour centre devised written paper.

Supplementary studies are available throughout the year by centre devisedassessments.



Flour Milling (1230)City & Guilds Levels 2 and 3Aim of programme:This programme which is run in collaboration with the Incorporated NationalAssociation of British and Irish Millers (NABIM) is for new entrants and existingworkers in the Flour Milling industry. Its purpose is to provide a sound understandingof the techniques of flour milling and the principals underlying them. There are also modules of Hygiene, Health and Safety and on Management aspects. Theexaminations are based on NABIM’s correspondence course and entry is restrictedto these students.

Further information can be obtained from:NABIM21 Arlington StreetLondon SW1A 1RNTel: +44(0)20 7493 2521Fax: +44(0)20 7493 6785

Syllabus areas:• Hygiene, health and safety• Wheat and the screenroom• Mill processes and performance• Product handling, storage and distribution• Flour• Power and automation• Flour milling management

Method of assessment is by written papers available in May and December.

This sheme is being withdrawn in 2005. Please see agent/branch for details.


Process Plant Operation (8060)City & Guilds Levels 1, 2 and 3Aim of programme:Aimed at new and existing process operators involved in a variety of processindustries including chemical, petroleum, pharmaceutical, man-made fibres andfood. The programme is also suitable for candidates who wish to use differentmethods of study including open/distance learning.

Syllabus areas:Part 1:• Process science and calculations• Industrial studies, safety and communications• process equipment• Instrumentation• Plant services• Special processes

Part 2:• Solids• Sedimentation• Evaporation• Distillation

Part 3:• Programmed control• Product development and process and performance• Quality performance• Environmental control• Process safety• Process science

Method of assessment is by written paper available in May and December andcentre devised written paper.


International Vocational QualificationEngineering Skills (1155)City & Guilds Levels 1 and 2The Engineering Skills programme is designed for anyone who wants to start acareer in one of the engineering subjects and leads into subject specialisms for aperson committed to engineering.

Who is this qualification suitable for?This qualification is suitable for young people who have completed their schooleducation and who want to start learning the skills and knowledge needed for acareer in engineering. It is also suitable for people who are already at work and whowant to re-train, or who want to have their skills and knowledge formally recognised.

Syllabus areas:At certificate level the candidate will learn the underpinning knowledge relevant toany engineer.

Subjects include –• Maths and drawing, science• Safety at work• Materials• Using hand and machine tools• Measuring and marking out• Fastening and joining

At the Diploma level, all candidates follow a core group of subjects –• Mathematics, drawing and science• Materials

Specialisms are offered in -• Electrical engineering, including use of tools, earthing, bonding and checking

electrical systems, electrical current, conductors, insulation and magneticmaterials, installation and testing, circuits and wiring.

• Metal machining, including safety, drawing and marking out, accuracy andshaping of components, milling and turning operations.

• Mechanical fitting and plant maintenance, including permits to work, temporaryand permanent methods for joining metals, assembly and dismantling; identifyingfaults in poer transmission systems, completing plant maintenance records andusing drawings, sketches and diagrams; bench fitting, lifting and moving.

• Fabrication, welding and pipework, including using tube, developing patters,lifting and moving; welding and soldering, cutting metal, inspection and testing,producing pipework, curves of intersection, surface developments, using drawingand sketches.

• Electronic engineering, including potential hazards, hand tools, components,wires and cables, front panel controls, waveforms, currents, logic gates, securitysystems and circuit boards.


Method of assessment/examinationAt the certificate level –Practical competencesA checklist of practical skills that must be demonstrated.Knowledge requirementsA one and a half hour written test with 50 multiple choice questions.

At the diploma level –Practical competencesA checklist of practical skills that must be demonstrated for the core skills and thechosen option.

Written examinations for each level will be available twice a year, in June and December



International Vocational QualificationRetailing (1121)City & Guilds Levels 1, 2 and 3Aim of programme:Available at Certificate, Diploma level, and Advanced Diploma the Retailingprogramme has been designed for those undergoing training or employed in thisarea of work. The programme aims to reflect the international nature of theknowledge, skills and activities needed for different countries or cultures.

The Certificate level provides a broad introduction to the theory and practical sidesof retailing for a person working in a store selling goods to customers.

The Diploma provides more practice involving a broader range of skills appropriateto a person who may also supervise other people.

Syllabus areas:• Customer contact• Product knowledge and handling• Handling customer payments• Product display• Security• Rights and responsibilities (safety)• Stock control• Health, safety and law• Communication and information technology

Method of assessment/examination:A combination of multiple choice question papers and practical assignmentsadministered by the centre.


Services to industry and commerce


International Vocational QualificationSales and Marketing (4410)Aim of this programme:This programme is designed for those employed or aspiring to be employed in thisdiverse area of commercial activity. It aims to reflect the international nature of salesand marketing activities as well as the sectoral variations, making it valuable if youare working in business to consumer sales environments like retail, or planningcommunication activities and events for a business to business organisation.

Syllabus areas:Certificate:• Understanding the activities of marketing and sales• Building business relationships• Effective planning skills• Using and improving business information• Customer communication and selling

Method of assessment:Each unit will be assessed through an assignment requiring that the concepts andtechniques are applied. There is a synoptic exam based assessment for thecertificate as a whole, based upon a 11⁄2 hour examination



Communication of Technical Information (5360) City & Guilds Levels 1 and 2Aim of programme:This programme is in two parts.

The Certificate in Technical Communications Techniques (5360-01) is designed forthose who need to handle technical information effectively during their work.

The Certificate in Technical Authorship (5360-02) is designed specifically for peoplespecialising or planning to specialise in authorship of technical information forrelated employment.

Syllabus areas:Technical Communication TechniquesProblems of communicationMaterial of communicationMedia for conveying communicationPreparing and presenting information

Technical AuthorshipRole of technical authorPlanning and executing assignmentsPreparation of draftsEditingReproduction & finishing processes

Method of assessment:Part 1: Written paper available in December and May, and by a project.Part 2: Written papers available in June.


Quality Assurance (7430)Career ExtensionAim of programme:The programme deals with setting specifications for performance in manufacturingor service industries and the techniques for measuring their achievement. Part 1 andPart 2 together provide exemption from the Institute of Quality Assurance A1examination.

Syllabus areas:Part 1:• Function of quality assurance• Setting and using purchase and manufacturing specifications• Inspecting and testing• Sampling inspection• Preventing and interpreting frequency• Distributions and quality control check• Operating quality control systems

Part 2:• Costing• Designing quality control systems• Sampling inspection• Analysing frequency distributions• Managing quality assurance systems• Use of computers for control of quality• Evaluating and predicting reliability• Designing quality control checks

Method of assessment:Part 1: Written paper available in June and December.Part 2: Written paper available in June and December.


Cleaning Science (7640)Certificate in Cleaning ScienceThis programme is aimed at those people wishing to seek employment in thecleaning industry and for those already working in it, but who have received little orno formal training. It will enable them to acquire the basic skills and knowledgerelevant to cleaning, and to become proficient operatives with the potential forfurther development.

In this context it is intended that the syllabus should include appropriate examples ofaspects of cleaning in all types of buildings and organisations and from thecandidate’s own work experience.

Certificate in Cleaning Services SupervisionThis programme is suitable for at those people wishing to seek employment in thecleaning industry in a supervisory management capacity and for those alreadyworking in it but who have received little or no formal training. It will enable them toacquire the skills and knowledge relevant to the supervisory management of cleaningoperations, and to become proficient with the potential for further development.

In this context it is intended that the syllabus should include appropriate examples ofall aspects of cleaning in all type of buildings and organisations and from thecandidate’s own work experience.

For further information please contact Customer Relations.


Clothing and Knitting Craft (4600)City & Guilds Levels 1, 2 and 3Available only by prior arrangement for approved centres.

Aim of programme:This programme covers craft skills required by many sectors of the clothing andknitting industry. Successful candidates are employed in the areas of machining,pattern cutting, sample cutting and making, using traditional craft tailoring methods.

Syllabus areas:• The clothing industry• Material selection and identification• Design• Pattern cutting• Cutting• Garment making• Sample development• Production

Method of assessment:Written paper available in May, June and December, coursework assessment and 2hour centre devised written paper.


Textiles and clothing


International Vocational QualificationMotor Vehicle Engineering (3905)City & Guilds Levels 1, 2, 3 and 4Aim of programme:Provides progression routes from front line mechanic to diagnostic technician andsupervisory responsibility. Opportunities are also included for further professionalprogression from technician to motor vehicle engineering degree and managementlevel programmes.

Available at three levels:Certificate, Diploma and Advanced Diploma are available at both Vocational and Technician Level.

The Advanced Diploma is structured in such a way as to allow centres andcandidates to select units from either technician or management options.

Syllabus areas:• Vehicle technology• Systems technology• Mathematics• Vehicle science• Communication studies• Electronic systems• Management principles• Management systems• Financial principles• Legal principles• Information technology

Methods of assessment/examination:A combination of multiple choice question papers or short structured questions andpractical assignments administered by the centre.

A project is required for the Advanced Technician Diploma programme.


The Full Technological Diploma (FTD) is available to those who successfully completethis programme.

Candidates applying for the FTD should• be at least 21 years of age• be able to provide a documented period of two years relevant work experience• hold appropriate City & Guilds Technician Diploma and Advanced Technician

Diploma qualifications.

Motor vehicle and construction plant


Maintenance and Repair of Construction Plant (3930) City & Guilds Levels 1, 2 & 3Aim of programme:For maintenance mechanics who need a good working knowledge of mechanicaland electrical systems in all forms of construction plant, including vehicles, powerunits and lifting gear.

Syllabus areas:Part 1:• Industrial studies• Observing safe practices• Moving loads• Interpreting drawings, specification and data• Measurement and dimensional control• Assembly and dismantling• Forming and joining• Bench fitting• Scheduled servicing of engines• Plant transmission systems• Wheeled plant steering systems• Braking systems• Plant suspension systems• Plant hydraulic systems• Plant pneumatic systems• Wheels and tyres• Plant electrical systems• Servicing light construction plant• Servicing heavy construction plant• Servicing lifting equipment

Part 2:• Welding• Fabrication• Paint finishes• Transmission• Brakes• Suspensions• Tyres and tracks• Hydraulic systems• Pneumatic systems• Lifting equipment• Electrical systems


Part 3:• Engines• Fuel systems• Pressure charging• Cooling and lubrication• Transmissions• Brakes• Steering• Hydraulic systems• Pneumatic systems• Electrical systems• Maintenance and repair• Processes related to plant• Vehicle systems

Method of assessment:Part 1:Multiple choice available in June and coursework assessment.

Part 2:Multiple choice question paper, written paper available in March and June andcoursework assessment.

Part 3:Written paper available in June and July and coursework assessment.



Desktop Publishing (8983)New syllabus available now – download from www. pitmanqualifications.com

Aim of programme:We have revised and updated the syllabus to reflect changes in technology andworkplace requirements.

The aim of the examination is to test the candidate’s ability to apply the concepts ofdesktop publishing and display skills. The award tests candidate’s abilities to use thesoftware to produce single sheet leaflets, multi-page, multi-column documents witha combination of text and graphics, utilising software design features. Quark Expressand Adobe Photoshop are often used for the examinations, which are offered overtwo levels.

Who is it for?The level 1 examination is designed for candidates seeking a first qualification followinga short intensive course or as part of a wider area of study such as media, informationtechnology, business design or general studies. The level 2 award is designed for thosestudying courses involving the production and publication of information. Thecandidate should have a working knowledge of computer systems and diskmanagement, and would benefit from the ability to use word processing skills.

Graphic Design and Document Presentation (8963)This award has been withdrawn (September 2004)

City & Guilds Pitman Qualifications AwardsInformation Technology


Keyboarding (8964)Aim of programme:The aims of the examinations are to test the candidate’s ability to proof readcontinuous copy and to test the candidate’s ability to operate a keyboard efficiently.The qualification will enable the candidate to copy against copy and identify errors.The candidate will also be able to demonstrate timed keystrokes in the alphabetkeys, signs, symbols, and the numeric keyboard.

Who is it for?The examination is aimed at those students who are training to be keyboardoperators rather than typists eg administration officers, database operators, callcentre operators, etc. The examination can be taken on a computer keyboard or on atypewriter. Emphasis is therefore placed on the efficient use of the supplementarykeys in addition to the alphabet keys.

Practical Data Processing (8966)Aim of programme:The Data Processing examinations test candidates in operating databases or record-management software applied to commonly used business applications such aspersonnel, stock records or general customer services.

Who is it for?The Data Processing examinations target those seeking first qualifications in thepractical use of database software. This evaluates candidate’s abilities to create,maintain and operate databases applied to business applications, including generalcustomer services, personnel and stock record keeping on computers. The award isopen to those with some experience in using database software seeking to widentheir competencies.


Spreadsheet Processing Techniques (8970)Aim of programme:Spreadsheets have become the second most utilised application in the modemoffice, after word processing, for the calculation and manipulation of numerical data.The qualification enables the candidate to bring together information in a consistentform using equations to consolidate large amounts of data. The awards cover threelevels, from the essential user to advanced.

Who is it for?These awards are for candidates requiring a qualification which equips them withspreadsheet processing skills. The syllabus will also be of value to professionals whouse spreadsheets and want to extend and gain recognition for their skills.

The awards cover three levels, Essential, Intermediate and Advanced. The Essentiallevel is useful for students in secondary education, other young people seekingemployment, and adults wishing to update their skills. The Intermediate level catersfor candidates seeking employment as administrative assistants. The Advanced levelis aimed at candidates seeking employment where a high level of skill in spreadsheetprocessing is required whilst working independently.

Text Production Skills (8971)This award has been withdrawn (September 2004)

Using e-mail and the Internet (8982)Aim of programmeThis new award is available at Levels 1 and 2 and reflects modern workplace practicein the use of e-mails and Internet. A syllabus for each level can be downloaded fromwww.pitmanqualifications.com

Who is it for?Level 1 is aimed at candidates with no previous experience who wish to developcompetence in the use of e-mail and Internet in a commercial context. Level 2 is forcandidates who wish to extend their skills and knowledge.

Method of assessmentAssessment is via an externally assessed timed examination. Level 1 is a 1 hourexam, Level 2 is 11⁄2 hours.


Visual Presentations (8974)Aim of programme:The Visual Presentations examination assesses the candidate’s ability to usepresentation software to produce non-interactive presentations to a specified brief.By the end of the course the candidate should be able to reflect and communicatethe image of an organisation, making their preparation an integral skill within themodern office environment. Microsoft PowerPoint is often used for this examination.This award is currently offered at intermediate level.

Who is it for?This qualification is ideal for the candidate who needs to prepare and editpresentations using both text and graphics presentational software to a givenspecification and professional standard. Candidates should have a good commandof the English language and be capable of working with limited supervision.

Word Processing Techniques (8975)Aim of programme:Word Processing is the most widely used application in a modern office environment.These awards test candidates in speed, accuracy and the presentation of materialscommon to the majority of business offices using word-processing facilities. Specifictasks include planning layout and responding to printers’ correction signs.

Who is it for?The awards cover four levels: Essential, Intermediate, Advanced and Professional.The Essential level targets candidates seeking a first qualification in word processing.The Intermediate award is for those with a good knowledge of the English language,office systems and displaying business documents, who are aiming for employmentas word-processor operators with limited supervision. For the Advanced level,candidates should be capable of using the full range of word-processing functions,working without supervision and showing initiative in interpreting tasks.

The Professional level award is for those who want a certification of superior-leveloperating skills in terms of accuracy layout, presentation, and production rate.Candidates should have a good knowledge of English, numerical skills and currentbusiness practice, and be able to carry out non-routine tasks unsupervised.


Administration and Secretarial Procedures (8951)This has been withdrawn (September 2004)

Business Studies (8954)Aim of programme:The Business Studies examination, at Level 1, is designed to test the abilities of thecandidate in an introductory appreciation of the business activity in his or her owndomestic economy. At Level 2 the aim is to test candidates’ knowledge andunderstanding of modern business and the domestic and international businessenvironments.

Who is it for?It is appropriate for those who wish to develop skills to function competently in abroad range of business situations. Those aspiring to administrative and managerialroles and who need to cultivate the ability to understand and interact effectivelywould gain from this award.

Office Procedures (8965)Aim of programme:This award covers two levels. Level 1 aims to test candidates’ knowledge of thecontent of office work and the importance of effective communications in modernbusiness. At Level 2 the candidates’ skills are assessed with regard to the structureof organisations, the significance of office technology and the processes anddocumentation and calculations involved in business transactions.

Who is it for?Level 1 is aimed at those who have worked, or intend to work in clerical roles, whileLevel 2 targets those who are working, or who plan to work, in businessenvironments worldwide, having completed foundation courses and wishing tofurther develop their skills.

Office Skills


Shorthand (8980)Aim of programmeThe exam enables candidates to demonstrate their ability to take down dictationusing any recognised shorthand system

Who is it for?This programme is aimed at anyone who needs to take down dictation, includingsecretaries and Pas, and people training to be journalists and reporters.

Method of assessmentThe examination consists of two passages of dictation, either two business letters ora letter ad a memorandum. Following the dictation, candidates have eight minutesto read through their shorthand notes and transfer the information onto a typewriteror computer. On all levels/speeds, English dictionaries and/or shorthand dictionariesand Spellcheck may be used.

Typewriting (8972)Aim of programmeThis programme aims to test a candidate’s ability to demonstrate practical skills andability in producing a range of texts via a keyboard in a given time

Who is it for?This programme is aimed at people who want or need to develop their skills in usinga keyboard to produce a variety of texts accurately and efficiently.

Method of assessmentTypewriting examinations are available at three levels: Elementary, Intermediate andAdvanced. They are free-standing single subjects at each level , and each level has itsown certification. At all levels, the examinations take the form of output tests, inwhich the candidate is required to show how much they can produce in a given time.Elementary – 11⁄2 hour examination consisting of 5 exercisesIntermediate – 2 hour examination plus 5 minutes reading timeAdvanced – 21⁄2 hour examination plus 10 minutes reading time


Accounting (8950)Aim of programme:The accounting award tests a variety of skills from interpreting financial transactionsto making routine decisions with minimal supervision. Also assessed are the effectsof ownership changes on organisations’ capital structures. This award is available atLevel 3. Level 4 was withdrawn in September 2004.

Who is it for?The Level 3 certificate is designed for those who require certification at technicianlevel, aspire to become section leaders, senior book-keepers or secretaries, orspecialise in cost and management accounting.

Book-keeping and Accounts (8953)Aim of programme:Available at Levels 1 and 2 this qualification evaluates candidates’ abilities within thecontext of simple sole-trader business. The skills that are assessed include processingdocuments, double-entry book-keeping, preparing statements as preliminaries tofinancial control and displaying information about business financial states.

Who is it for?The examination is aimed at people seeking a first qualification in book-keeping andaccounts. Candidates who are successful at Level 1 would be qualified to fulfil ajunior role in an accounts office. Level 2 candidates will be competent to fulfil a widerange of routine functions in an accounts office and the examination would provide adegree of specialisation within a broad course of study in business and finance.

Commercial Numeracy (8955)Aim of programme:Available at Levels 1 and 2, this award evaluates candidates’ abilities to apply,calculate and use numerical skills in business and personal situations with emphasison the business applications.

Who is it for?Aimed at people with no formal arithmetic/numeracy qualification, seeking to obtain afirst qualification and a foundation on which to develop their skills. Level 2 allows thecandidates to further develop the skills acquired at Level 1 for use in employment, todeal with general numerical calculations.

Numeracy and Accounts


Computerised Accounts (8956)Aim of programme:The aim of the examinations, which cover three levels, is to test candidates’ ability inthe preparation and operation of computerised accounts software/packages, and totest candidate’s ability to interpret and verify information from source documents.

Who is it for?The Level 1 examination is aimed at the person seeking a first qualification in thepractical use of computerised accounts. This will be a valuable certificate tocompliment Book-keeping and Accounts Level 1. Potential candidates should havean adequate understanding of the terms used in basic book-keeping. For the Level 2examination, is suitable for those: seeking certification of broad experience andwanting to extend their skills or needing to compliment Book-keeping and AccountsLevel 2 study and aspiring to work in computerised accounts.

Level 3 is a new award aimed at candidates with substantial experience at the lowerlevels and who wish to obtain a professional qualification reflecting their skills andexperience in Computerised Accounts

Cost and Management Accounting (8957)Aim of programme:Testing skills from defining basic costing principles and recording materials andlabour costs to calculating products’ profitability and preparing simple salesforecasts, this award is available at Level 3.

Who is it for?Designed to meet the needs of those who aim to acquire a basic knowledge ofaccounting, or who wish to broaden their knowledge to include cost and managementaccounting. This course is also suitable for those working as specialist clerks inindustry and those taking on their first supervisory or management responsibility.


Access Certificate in English Language Teaching (8575)Aim of programme:City & Guilds Pitman Qualifications and the Language and Literacy Studies inEducation Group, University of Manchester, UK, have worked together to provide anAccess Certificate in English language teaching (ACE). This award enables candidatesto gain an initial language teaching qualification in communicative language methods.

Who is it for?ACE is aimed at:• newcomers to the profession who want an initial English language teaching

qualification• existing English language teachers who need to upgrade their skills and qualifications• teachers who want to move into English teaching

It consists of two programmes of learning: one theoretical and one practical.

English for Business Communications (EBC) (8959)Aim of programme:Available at three levels, English for Business Communications tests candidatesunderstanding of business communications and the ability to carry out a series ofwritten tasks concisely and clearly in a business based environment.

Candidates will require a basic understanding of general business procedures, andthe ability to use English effectively and independently to Elementary, Intermediateor Advanced level.

Who is it suitable for?The examinations are designed for candidates who are preparing for or who alreadywork in an occupation requiring the ability to read and write businesscommunications in English.

English for Office Skills (8960)Aim of programme:The aim of these awards is to measure the candidate’s accuracy in the use andtranscription of English at a variety of levels and the ability to perform office-relatedtasks in accordance with spoken and written instructions.

Who is it suitable for?Ideally suited to candidates working or aiming to work in secretarial or officeadministration roles or as a personal assistant requiring the use of English.

International English Qualifications


English for Speakers of Other Languages (ESOL) (8961)This programme will be available until October 2005, when it will bereplaced with International English for Speakers of Other Languages (8984)

Aim of programme:Our English examinations offer a communicative approach to testing reading,writing, and listening skills at five levels from Basic to Advanced. The examinationshave a variety of tasks, assessing skills such as identifying and responding to keyinformation, completing notes, responding to messages, and writing letters.

Who is it for?The ESOL examinations are ideal for students studying English as a foreign or secondlanguage who require certification of their ability to use English for generalpurposes.

English for Young LearnersAim of programme:Young Learners English for Speakers of Other Languages (8962)We have also developed ESOL for Young Learners at Basic and Elementary levels. The specially-designed syllabus includes topics that will appeal to young peopleaged between 8 and 13 years old such as free time, hobbies, animals/pets,classmates and friends, favourite places and science fiction.

Young Learners Spoken English for Speakers of Other Languages (8969)A Young Learners version of SESOL has also been developed at Basic and Elementarylevels. The Spoken English syllabus includes topics that will appeal especially to youngpeople aged between 8 and 13 years such as asking about prices, talking aboutfamilies, shopping, giving directions, buying tickets, making plans and arrangements.


International English for Speakers of Other Languages(ESOL) 8984This programme will be available from October 2004

Aim of programme:These awards develop confidence and proficiency in spoken English, boosting thespecific language and skills required for successful communication. They are idealfor those requiring a quality qualification that is recognised by employers,educational institutions and professional bodies worldwide.

Who is it for?The International examinations are suitable for students who are seeking certificationfor their ability to speak English for general purposes. Learners can be assured that theyhave a relevant qualification to help progress their careers or personal development,while training providers can offer flexible qualifications to suit a range of abilities andinterests. They can also combine the award with the International SESOL exam todemonstrate their proficiency in all four language skills (speaking, listening, reading andwriting). The qualifications are fully supported and easy to administer.

International Spoken English for Speakers of OtherLanguages (SESOL) 8985This programme will be available from October 2004

Aim of programme:The awards develop confidence and proficiency in spoken English, boosting thespecific language and skills required for successful communication. They are idealfor those requiring a quality qualification that is recognised by employers,educational institutions and professional bodies worldwide.

Who is it for?The International examinations are suitable for students who are seeking certificationfor their ability to speak English for general purposes. The flexibility of certifyingspoken English independently allows candidates who have a reasonable level of onlyspoken English the opportunity to have this recognised without requiring anequivalent proficiency in the written language. Learners can be assured that theyhave a relevant qualification to help progress their careers or personal development,while training providers can offer flexible qualifications to suit a range of abilities andinterests. They can also combine the award with the International ESOL exam todemonstrate their proficiency in all four language skills (speaking, listening, readingand writing). The qualifications are fully supported and easy to administer.


Spoken English for Speakers of Other Languages (SESOL)(8968)This programme will be available until October 2005, when it will bereplaced with International Spoken English for Speakers of OtherLanguages (8985)

Aim of programme:Spoken ESOL (SESOL) is a separate range of examinations, available at five levels,that test students’ speaking skills. SESOL is designed to parallel the written ESOLexaminations and focuses on the types of English that students need to be able touse in everyday life. The Spoken ESOL examination consists of a one-to-one interviewwhich will be recorded on a cassette tape and sent to City & Guilds PitmanQualifications for detailed independent marking by an external examiner.

Who is it for?The SESOL examinations are suitable for students, irrespective of their first languageand of the course material used, who are seeking certification for their ability tospeak English for general purposes.

Spoken English Test for Business (8981)Aim of programme:The Spoken English Test (SET) for Business is an exciting qualification for theinternational business community. As with Spoken ESOL, the test consists of acontrolled interview which is recorded on tape and marked centrally in the UK. Thetest gives results on a six-point scale which is mapped to the Common EuropeanFramework. An innovative feature is that the test is offered in three versions, eachspanning two levels. This enables candidates to achieve a range of possibleoutcomes, and increases their chances of success.

Who is it for?The SET for Business is ideal for people who need to speak English for their work,doing business in the international sphere or working in a global company.


Subject title and number Page

0601 Process Plant Operation 62

1100 Skills Certificate in Health and Safety 39

1104 International Teaching and Training Awards 40

1121 Retailing 68

1122 Awards in Hairdressing 49

1123 Awards in Beauty Therapy 51

1155 Engineering Skills 66

1230 Flour Milling 64

2565 Technician Awards in Engineering 42

2730 Telecommunication Systems 43

2790 Television and Video Production 60

3750 Numeracy 41

3905 Motor Vehicle Engineering 74

3930 Maintenance and Repair of Construction Plant 75

4351 Computer Aided Draughting and Design using AutoCAD 22

4410 Sales and Marketing 69

4600 Clothing and Knitting Craft 73

4867 International Tourism 38

5360 Communication of Technical Information 70

6161 Construction Industry 26

6165 Construction Industry Technician 27

6290 Concrete Technology and Construction 29

7065 Food Preparation and Culinary Arts 53

7066 Food and Beverage Service 55

7067 Reception Operations and Services 57

7068 Accommodation Operations and Services 58

City & Guilds subjects available in numerical order



7235 Applied Information Technology 23

7262 e-Quals 25

7430 Quality Assurance 71

7500 Media Techniques 61

7640 Cleaning Science 72

7722 Certificate in Design and Craft – Level 1 30




7923 Diploma in Design and Craft – Level 3 37

8020 Electronics Servicing Technology 44

8030 (2000) Electrical and Electronic Engineering Technician Awards 45


8100 Tropical Agriculture 21

9107 The Engineering Council Examination 47



7068 Accommodation Operations and Services 58

7235 Applied Information Technology 23

1123 Awards in Beauty Therapy 51

1122 Awards in Hairdressing 49





7640 Cleaning Science 72

4600 Clothing and Knitting Craft 73

5360 Communication of Technical Information 70

4351 Computer Aided Draughting and Design Using AutoCAD 22

6161 Construction Industry 26

6165 Construction Industry Technician 27

6290 Concrete Technology and Construction 29

7923 Diploma in Design and Craft – Level 3 37

7262 e-Quals 25

8030 (2000) Electrical and Electronic Engineering Technician Awards 45

8020 Electronics Servicing Technology 44

1155 Engineering Skills 66

1230 Flour Milling 64

7066 Food and Beverage Service 55

7065 Food Preparation and Culinary Arts 53

1104 International Teaching and Training Awards 40

4867 International Tourism 38

3930 Maintenance and Repair of Construction Plant 75

City & Guilds subjects available in alphabetical order



7500 Media Techniques 61

3905 Motor Vehicle Engineering 74

3750 Numeracy 41



7430 Quality Assurance 71

7067 Reception Operations and Services 57

1121 Retailing 68

4410 Sales and Marketing 69

1100 Skills Certificate in Health and Safety 39

2565 Technician Awards in Engineering 42

2730 Telecommunication Systems 43

2790 Television and Video Production 60

9107 The Engineering Council Examination 47

8100 Tropical Agriculture 21


8575 Access Certificate in English Language Teaching 85

8950 Accounting 83

8951 Administration and Secretarial Procedures 81

8953 Book-keeping and Accounts 83

8954 Business Studies 81

8955 Commercial Numeracy 83

8956 Computerised Accounts 84

8957 Cost and Management Accounting 84

8959 English for Business Communications 85

8960 English for Office Skills 85

8961 English for Speakers of Other Languages (ESOL) 86

8962 Young Learners English for Speakers of Other Languages 86

8963 Graphic Design and Document Presentation 77

8964 Keyboarding 78

8965 Office Procedures 81

8966 Practical Data Processing 78

8968 Spoken English for Speakers of Other Languages (SESOL) 88

8969 Young Learners Spoken English for Speakers of Other Languages 86

8970 Spreadsheet Processing Techniques 79

8971 Text Production Skills 79

8972 Typewriting 82

8974 Visual Presentations 80

8975 Word Processing Techniques 80

8980 Shorthand 82

8981 Spoken English Test for Business 88

8982 Using e-mail and the Internet 79

8983 Desktop publishing 77

8984 International English for Speakers of Other languages (ESOL) 87

8985 International Spoken English for Speakers of Other languages (SESOL) 87

City & Guilds Pitman Qualifications subjects in numerical order



8575 Access Certificate in English Language Teaching 85

8951 Administration and Secretarial Procedures 81

8950 Accounting 83

8953 Book-keeping and Accounts 83

8954 Business Studies 81

8955 Commercial Numeracy 83

8956 Computerised Accounts 84

8957 Cost and Management Accounting 84

8983 Desktop Publishing 77

8959 English for Business Communications 85

8960 English for Office Skills 85

8961 English for Speakers of Other Languages (ESOL) 86

8963 Graphic Design and Document Presentation 77

8984 International English for Speakers of Other languages (ESOL) 87

8985 International Spoken English for Speakers of Other languages (SESOL) 87

8964 Keyboarding 78

8965 Office Procedures 81

8966 Practical Data Processing 78

8980 Shorthand 82

8968 Spoken English for Speakers of Other Languages (SESOL) 88

8981 Spoken English Test for Business 88

8970 Spreadsheet Processing Techniques 79

8971 Text Production Skills 79

8972 Typewriting 82

8982 Using email and the Internet 79

8974 Visual Presentations 80

8975 Word Processing Techniques 80

8962 Young Learners English for Speakers of Other Languages 86

8969 Young Learners Spoken English for Speakers of Other Languages 86

City & Guilds Pitman Qualifications subjects in alphabetical order

Published by City & Guilds1 Giltspur StreetLondonEC1A 9DDT +44 (0)20 7294 2468F +44 (0)20 7294 2400www.cityandguilds.com

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