Citizens Charter

130
F O R E W O R D The best come to those who believe they are worthy. That notion has driven LTO to take the challenge of the Civil Service Commission (CSC) to be one of the fifteen pilot agencies to come up with what is known as the Citizen’s Charter. Good governance, which is what a Citizen’s Charter conveys, is too essential to be left to chance, but must be a product of hard work and commitment. With management’s full support to Hon. Ricardo L. Saludo, CSC Chairman, and Assistant Commissioner Atty. Anicia Marasigan-De Lima, the rallying CSC figures behind this program, LTO hurdled the challenge to improve efficiency in the delivery of government service to the public by curtailing bureaucratic red-tape and preventing graft and corruption. At the last quarter of 2008, my predecessor, Assistant Secretary Alberto H. Suansing tapped Director Edgar D. Cabase Sr. of the Law Enforcement Service to head the Task Force on LTO Citizen’s Charter. Consequently, the Technical Working Group was created to provide technical support in the crafting of the LTO Citizen’s Charter. When I took over the helm of the LTO, I gave my full support to the project as part of my vision for the transformation of the agency. Series of orientation seminars, dialogues, and validations of data at different offices in Metro Manila and at Regional level consultations were made to give flesh and breathe life to the Citizen’s Charter, to dramatically modify LTO’s basic structure in terms of reinventing itself. The adoption of simplified procedures and higher standards of public service will promote transparency and accountability in the access of all LTO services for the clientele’s optimum satisfaction. This is what LTO CITIZEN’S CHARTER aims to achieve. This is also what WE in LTO pledge to do. 1

description

Thesis

Transcript of Citizens Charter

Page 1: Citizens Charter

F O R E W O R D

The best come to those who believe they are worthy. That notion has driven LTO to take the challenge of the Civil Service Commission (CSC) to be one of the fifteen pilot agencies to come up with what is known as the Citizen’s Charter. Good governance, which is what a Citizen’s Charter conveys, is too essential to be left to chance, but must be a product of hard work and commitment.

With management’s full support to Hon. Ricardo L. Saludo, CSC Chairman, and Assistant Commissioner Atty. Anicia Marasigan-De Lima, the rallying CSC figures behind this program, LTO hurdled the challenge to improve efficiency in the delivery of government service to the public by curtailing bureaucratic red-tape and preventing graft and corruption.

At the last quarter of 2008, my predecessor, Assistant Secretary Alberto H. Suansing tapped Director Edgar D. Cabase Sr. of the Law Enforcement Service to head the Task Force on LTO Citizen’s Charter. Consequently, the Technical Working Group was created to provide technical support in the crafting of the LTO Citizen’s Charter. When I took over the helm of the LTO, I gave my full support to the project as part of my vision for the transformation of the agency.

Series of orientation seminars, dialogues, and validations of data at different offices in Metro Manila and at Regional level consultations were made to give flesh and breathe life to the Citizen’s Charter, to dramatically modify LTO’s basic structure in terms of reinventing itself.

The adoption of simplified procedures and higher standards of public service will promote transparency and accountability in the access of all LTO services for the clientele’s optimum satisfaction. This is what LTO CITIZEN’S CHARTER aims to achieve. This is also what WE in LTO pledge to do.

                    

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TABLE OF CONTENTS

CHAPTER I

PUBLIC ASSISTANCE AND COMPLAINTS

For Complaints on how to avail service

Public assistance and complaint desk

CHAPTER II

ENFORCEMENT

Apprehension and Settlement

Request for LETAS clearance for lost Plates & Stickers

Request for General Alarm

Request for Lifting of Alarm

CHAPTER III

LICENSING

Application for New Student Permit

Application for New License and for Renewal of Dormant License

Application for Renewal of License

Request for License Change Classification

Application for Additional Restriction Code

Application for Duplicate License

Application for Revision of Records

Application for License Certification for use Abroad

Application for Conversion of License

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CHAPTER IV

MAIDs REPORTING

Manufacturers, Assemblers, Importers, Dealers, (MAIDs) report

CHAPTER V

Motor Vehicle Inspection (MVI)

Motor Vehicle Inspection

CHAPTER VI

REGISTRATION

Application for New or Initial Motor Vehicle Registration (Private/ For Hire/ Government/ Diplomat)

Application for Renewal of Motor Vehicle Registration

Application for Transfer of Ownership

Application for Annotation or Cancellation of Mortgage

Application for Change Classification

Application for Change of Motor/Chassis and/or Body Design

Request for Verification Report or Confirmation and Issuance of Special Conductor’s Permit

Request for Duplicate Certificate of Registration

Request for Duplicate (Plate or Replacement of sticker)

Application for Change of Color

Application for Re-Stamping of Engine / Chassis number or Assignment / Stamping of Locally fabricated Chassis Number

Application for Storage/Reactivation

CHAPTER VII

LTO SCHEDULE OF FEES and PENALTIES

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CHAPTER I. PUBLIC ASSISTANCE AND COMPLAINTS FOR COMPLAINTS ON HOW TO AVAIL SERVICE FILING AND HANDLING OF CUSTOMERS COMPLAINTS / FEEDBACKS

To enhance the delivery of LTO basic services and to ensure that various customers’ needs are properly addressed, all clients are encouraged to give their comments, views, feedbacks and complaints.

Tel. No.

Office of the Assistant Secretary (02) 920-9071 Law Enforcement Service (02) 927-1851 Office of the Executive Director xxxxxx Intelligence and Investigation Division xxxxxx Office of the Regional Director xxxxxx Office of the Assistant Regional Director xxxxxx Office of the District Heads xxxxxx

Public Assistance Desk xxxxxx

WHO MAY FILE A COMPLAINT

• Any concerned person who is dissatisfied with LTO services REQUIREMENTS:

1. Proper identification of complainant (full name, age, address, contact number) 2. Name of specific person / office complained of 3. Short details / explanation of nature of complaints /feedbacks (include attachments if

necessary) 4. In case of written complaint, it must be signed by the complainant 5. In case of text / email / suggestion box, it must be validated first by the office 6. Formal complaint must be under oath.

SCHEDULE OF AVAILABILITY OF SERVICE:

• Monday to Friday (walk-in and suggestion box) Prescribed Office Hours • Monday to Sunday (complaints through text and e-mail) 24 hours

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WALK IN COMPLAINTS:

STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION OF

ACTIVITY FORMS FEES

I -Secure, fill up properly & sign complaint form provided in designated offices.

2mins.

II -Proceed to the head of office and file the complaint.

-District Heads/ Staff -District Heads / Designated Personnel -District Heads / Designated Personnel -District Heads / Designated Personnel

-Receive, log the complaint & advice the client to wait for further instructions -Analyze complaint and take immediate appropriate action if within his level of authority. -If not within his authority, Forward the complaint to the Regional/Central Office. -Inform the client of the Actions taken.

3 mins 5 mins. 1 day 5 mins.

III -If complaint is resolved, acknowledges/ signs the appropriate space in the complaint slip. -If not, elevate the complaint to the Regional Director (RD).

Regional Director (RD)

-Refer to RAAB for Preliminary investigation.

10 mins.

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COMPLAINTS FROM SUGGESTION BOX:

STEPS APPLICANT'S ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION OF

ACTIVITYFORMS FEES

I -Secure, fill up properly & sign suggestion slip provided near the suggestion box at the designated place & drop the same.

Designated Person Designated Person Office of the ED / ARD / DH OED / ARD / DH OED / ARD / DH

-Provide suggestion forms & pens. -Retrieve and record feedbacks. -Classifies the feedback received. -Analyzes and endorses Feedbacks to concerned DO / Center / EO /Division / Section Chiefs for their appropriate action.

Continuing Weekly 5 mins. 1 day

II -Proceed to office or person being referred to or follow the Instruction as advised.

-Implements corrective action. -Prepares reply to client -Monitors status of action taken.

-DO/ Center / Division -Section Chief -Designated Person

1 day 50 mins.

III -If not satisfied, file formal complaint to Office of the Executive Director / Regional Director.

-Refer to RAAB

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COMPLAINT THROUGH E – MAIL:

STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION OF

ACTIVITY FORMS FEES

I -Determine the cell number / email address of the office.

-Posting of Hotline & Tel #’s for Public Information.

II -Email complaint. ([email protected])

-District Heads / Designated Personnel -District Heads / Designated Personnel

-Acknowledges receipt of email. -Identify & log the complaint for records purposes.

3 mins.

3 mins

III -Wait for advice from the office concerned.

-District Heads / Designated Personnel

-Refer soft / hard copy to concerned office for appropriate action

1 Day

IV -Follow the instructions as advised.

District Heads -Inform client of action taken 5 mins.

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PUBLIC ASSISTANCE AND COMPLAINTS DESK

I. SCOPE

Walk in Complaints; Complaints from Suggestion Box; Complaints through text / email:

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES: 1. Central Office 2. Regional, District, Extention Offices and DLRCs

III. CRITERIA / QUALIFICATIONS & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION

A. Any concerned Person.

1. Proper identification of complainant (full name, age, address, contact number) 2. Name of specific person complained of 3. Short details / explanation of nature of complaints /feedbacks

(include attachments if necessary) 4. In case of written complaint, it must be signed by the complainant and made

under oath. 5. In case of text / email / suggestion box, it must be verified first by the office

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WALK IN COMPLAINTS:

STEPS APPLICANT'S ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION OF

ACTIVITY FORMS FEES

I -Secure, fill up properly & sign complaint slip provided near the suggestion box.

2mins.

II -Proceed to the head of office and file the complaint.

-District Heads/ Staff -District Heads / Designated Personnel -District Heads / Designated Personnel -District Heads / Designated Personnel

-Receive, log the complaint & advice the client to wait for further instructions -Analyze complaint and take immediate appropriate action if within his level of authority. -If not within his authority, forward the complaint to the Regional/Central Office. -Inform the client of the actions taken.

3 mins

5 mins.

1 day

5 mins.

III -If complaint is resolved, acknowledges/ signs the appropriate space in the complaint slip. -If not, elevate the complaint to the Regional Director.

Regional Director -Refer to RAAB for preliminary investigation.

5 mins.

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COMPLAINTS FROM SUGGESTION BOX:

STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION OF

ACTIVITY FORMS FEES

I -Secure, fill up properly & sign suggestion / complaint slip provided near the suggestion box at the designated place & drop the same.

-Designated Person -Designated Person OED / ARD / DH -OED / ARD / DH -OED / ARD / DH

-Provide suggestion / complaint slip forms & pens.-Retrieve and record the complaints / feedbacks. -Classifies the complaint / feedback received. -Analyzes and endorses complaints / feedbacks to concerned DO / Center / EO /Division / Section Chiefs for their appropriate action.

Continuing

Weekly

5 mins.

1 day

II -Follow-up to office or person being referred to or follow the instruction as advised.

-DO/ Center / Division / Section Chief -Designated Person -Designated Person

-Implements corrective action on the complaint. Prepares reply to complainant, if necessary. -Monitors status of complaints / feedbacks. -Verifies effectiveness of corrective action.

1 day

1 day

50 mins.

III -If not satisfied, file formal complaint to Office of ED / RD.

-Refer to RAAB

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COMPLAINT THROUGH TEXT / E – MAIL:

STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION OF

ACTIVITY FORMS FEES

I -Determine the cell number / email address of the office.

-Posting of Hotline & Tel #’s for Public Information.

II -Text / email complaint.

-District Heads / Designated Personnel -District Heads / Designated Personnel -District Heads / Designated Personnel

-Acknowledges receipt of text / email. -Verify the existence & identity of the texter. (Call the cell # by texter.) -Identify & log the complaint for records purposes.

3 mins.

3 mins

3 mins

III -Wait for advice from the office concerned.

-District Heads / Designated Personnel -District Heads / Designated Personnel -District Heads / Designated Personnel

-Analyze complaint and take immediate appropriate action if within his level of authority. -If not within his authority, forward the complaint to the Regional/Central Office. -Inform the client of the actions taken.

5 mins.

1 day

5 mins.

IV -Follow the instructions as advised.

District Heads -Inquire if his/her concerned is properly addressed. -If not, advise the client to elevate the matter to the Regional Director.

5 mins.

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CHAPTER II. ENFORCEMENT APPREHENSION AND SETTLEMENT

I. SCOPE

All transactions relative to the Redemption of Apprehensions

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICE:

Central Office, Regional Offices, District Offices

III. CRITERIA / QUALIFICATIONS REQUIRED DOCUMENTS

A. DRIVER'S LICENSE

1. Pink copy of the Temporary Operators Permit (TOP) 2. Traffic Adjudication Service (TAS) Resolution/Decision 3. Official Receipt of Payment 4. Seminar Certificate (if applicable)

B. PLATE/S

1. Pink copy of the Temporary Operators Permit (TOP) 2. Traffic Adjudication Service (TAS) Resolution/Decision 3. Official Receipt of Payment 4. MVIS Inspection Report (if applicable) 5. Copy of Official Receipt and Certificate of Registration 6. Franchise verification from LTFRB (if applicable) 7. Certificate of Emission Compliance (CEC if applicable)

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C. IMPOUNDED VEHICLES

1. Case Resolution/Decision 2. Official Receipt of payment of fine 3. Temporary Operators Permit 4. Impounding Receipt of MV 5. Official Receipt of payment /Certificate of Registration 6. Stencil of Motor and Chassis Numbers 7. LTFRB Franchise verification 8. MVIS Inspection report (if applicable)

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IV. PROCEDURE

STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE /

PLACE

DURATION (Estimate) FORMS FEES

A. APPREHENSIONS I Stops when flagged

down, presents to Apprehending Officer(AO) the Official Receipt(OR) / Certificate of Registration(CR) / Drivers License(DL) Signs and receives the Pink colored TOP

APPREHENDING OFFICER

Flags down vehicle, requests from driver the OR / CR / DL and checks them. Checks vehicles (if no violation is found, the vehicle moves on.) Issues TOP on time and place of apprehension, ensures that TOP issued is duly signed by the driver.

Within 24 hours

II Brings MV to the Impounding area, waits at least 24 hours before going to the LTO office.

Guides motor vehicle to and issues IRMV at the Impounding area, informs the driver to go to LTO office______ at least after 24 hours Prepares the DAR, submits DAR and all the TOPs/IRMVs and all confiscated items to the proper offices, the Data Control Section, the Custodial Section

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STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION (Estimate) FORMS FEES

III a. DATA

CONTROL SECTION

Receives/checks/dockets the DAR submitted by the Apprehending Officer, encodes the data , gathers 35 encoded TOPs/IRMVs as one bundle, transmits the bundled TOPs/IRMVs and confiscated items submits to the Releasing Section

1 hour per bundle per encoder

IV b. Custodial Section

a. License Unit receives confiscated licenses

b. Plate Unit receives confiscated plates

c. Impounding Unit receives

impounded Vehicles

10 mins per 5 bundle transmitted 10 mins 10 mins

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STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION (Estimate) FORMS FEES

B. SETTLEMENT I - presents TOP/IRMV

with the needed documents (OR / CR / DL / FRANCHISE) to CSR Enforcement window

CUSTOMER SERVICE REPRESENTATIVES

-Receives TOP/IRMV and other needed documents (OR / CR/ DL / FRANCHISE), attaches / accomplishes Routing Slip, assigns Queue Number, informs the client to proceed to the next step and returns documents to client.

CSR AREA Enforcement Window

Routing slip Queue Number

II - presents all documents to Traffic Adjudication Service and

Clerk Hearing Officer

-Receives /dockets documents, assist hearing officer accomplishes routing slip, forwards documents Assigns the Hearing Officer to handle the transaction

-Ask client if apprehension is CONTESTED (if such, QUASI JUDICIAL FUNCTION takes effect) or ADMITTED (if such, follow the next step) Adjudicates encodes / prints and signs the resolution.

TAS BLDG/ROOM

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STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE /PLACE

DURATION (Estimate) FORMS FEES

III -Receives the documents

c. Approving Officer d. Clerk

-Reviews and approves/disapproves the Resolution -Dockets the Resolution calls the client releases the documents after client affixes signature on the log sheet informs the client to go to a. TRAINING CENTER (if Seminar is

needed) b. CASHIER

IV -To the CASHIER Window when called, pays the corresponding fee

CASHIER -Calls the client and receives the payment together with the resolution Accomplishes the Routing Slip. Gives the acknowledgement receipt informs client to go to the training center (if with seminar) or to the releasing section

Cashier's window

3 mins Acknowledgement receipt

Confer Schedule Of fees

V -registers / participates in the Seminar

Clerk -Registers and schedules the clients/drivers for seminar.

1 min

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STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION (Estimate) FORMS FEES

VI -To TRAINING CENTER

LECTURER -Gathers the clients Conducts the Seminar based on the prepared Module and written examination. Gives the clients the Seminar Certificate. accomplish Routing Slip Forwards docs to the clerk.

1 hrs & 45 mins.

Participants log book Certificate of Attendance

VII Clerk -Checks the answer sheet and prepares the seminar certificate. Forward the seminar certificate to the approving officer

15 mins.

VIII Approving officer

-Signs the seminar certificate and forwards the same to the clerk

10 mins.

IX Approving officer

-Signs the seminar certificate and forwards the same to the clerk

10 mins.

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STEPS APPLICANT'S ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION (Estimate) FORMS FEES

X -Receives the seminar certificate If passed; Re-take the examination on the same day if failed for the 1st time; re-take the seminar and examination if failed for the 2nd time and proceeds to the releasing section.

Clerk -Releases the seminar certificate

5 mins.

XI -To the RELEASING SECTION Submits documents -Receives released confiscated items/impounded vehicle/Documents

Law Enforcement Service (LES) RELEASING SECTION

-Receives/checks submitted documents. Releases Confiscated Items or impounded Vehicle

a. Receiving / releasing of LETAS Clearance

b. Receiving of LETAS Documents

- (TAS Resolution. Verification of LETAS Alarm)

c. Confiscated Driver's License

d. Confiscated Plates and Other Items

e. Releasing of impounded vehicle

Window 22 Window 23 Window 24 Window 24A Impounding area

10 mins

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PROCEDURE

ANTI SMOKE BELCHING UNIT (ASBU)

STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE / PLACE

DURATION (Estimate) FORMS FEES

I -Presents to CSR Enforcement window the TOP with the required documents. (OR / CR / DL / FRANCHISE)

CUSTOMER SERVICE REPRESENTATIVES (CSR)

-Receives TOP and other required documents (OR / CR/ DL / FRANCHISE, if FOR HIRE); attaches the accomplished Routing Slip; Assigns Queue Number; Informs the client to proceed to the next step; and returns the documents to client.

CSR AREA Enforcement Window

5 mins Routing slip Queue number

II -Gives the documents to the clerk.

Clerk -Verifies number of offense and the amount of penalty through LTO IT System; issues the print-out copy; and issues Pay Order Slip (POS).

5 mins

III -Pays to the cashier Cashier (MVIS/PETC)

-Issues receipt for inspection/emission test

3 mins

IV -Submits the vehicle for emission testing; (if For Hire, go to MVIS, if Private, go to any accredited/ authorized PETC)

Inspector /PETC authorized technician

-Inspects the vehicle and conducts emission test.

Note: if vehicle fails the test, have the defect corrected and submit for another emission test.

MVIS /PETC

20 mins

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ANTI SMOKE BELCHING UNIT (ASBU)

STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBLITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES AND RESPOSIBILITIES

VENUE/ PLACE

DURATION (Estimate) FORMS FEES

V -Pays the penalty and submits the result of the inspection/emission test.

Cashier Collection unit (Central/ Regional office)

-Receives the Pay Order Slip (POS) and the payment. -Releases the corresponding Official Receipt.

Collection Unit (Central/ Regional office)

3 mins

VI -Submits the Official Receipt and documents

-Receives the Plate and/or Driver’s license

LES Plate Custodian

-Receives the Official Receipt and the documents submitted -Releases the confiscated plate/driver’s license

LES Plate Custodian

10 mins

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REQUEST FOR LETAS CLEARANCE FOR LOST PLATES & STICKERS

I. Scope

Issuance of LETAS Clearance for Lost Plates and/or Stickers.

II. Availability of Service at the following offices

1. Central Office Law Enforcement Service (LES) Custodial Section 2. Regional Office Operations Division

III. Criteria/Qualifications & Required Documents

1. Duly notarized affidavit of loss executed by the registered legal owner or his/her authorized representative 2. Photocopy of the Certificate of Registration (CR) and Official Receipt (OR) of payment 3. Copy of Deed Document if the affiant is not the registered owner 4. Copy of Death Certificate (in case the Registered Owner is deceased) together with the legal heir’s proof such as Copy of

marriage contract or Birth Certificate.

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IV. PROCEDURES

STEPS APPLICANT'S

ACTIVITIES AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICERS

LTO ACTIVITIES AND RESPONSIBILITIES PLACE DURATION

(ESTIMATE) FORM

I - Submits all requirements to the LETAS clearance window - Fills out the LETAS clearance request form serves as Payment Order Slip (POS)

(Central Office) Releasing Officer (Regional Office) Operations Division

-Receives the submitted requirements - Evaluates the completeness and authenticity of the documents. - Issues LETAS clearance request form (serves also as the POS)

15 mins.

II - Presents the LETAS Clearance request form (as POS) and pays the corresponding fees and receives the OR.

CASHIER

-Checks the LETAS clearance request form -Receives the payment -issues the Official Receipt (OR)

5 mins.

III - Submits the Official Receipt (OR) and Receives the LETAS clearance certificate.

(CO) Releasing Section

-Receives the Official Receipt (OR) -Prepares/present/release the LETAS Clearance Certificate.

5 mins.

Total Time: 29 mins

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REQUEST FOR GENERAL ALARM

I. SCOPE:

Placing of Alarm on Driver’s License, Motor Vehicle, and/or Plate Numbers.

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES

1. Central office:

Through the Law Enforcement Service (LES), Intelligence and Investigation Division (IID) and Law Enforcement Data Control Section (LEDCS)

2. Regional offices :

Through the Operations Division

III. REQUIRED DOCUMENTS

GENERAL REQUIREMENTS:

1. Letter Complaint 2. Warrant of Arrest copy/ Court Order - endorsed by the Court 3. Alarm Sheet / Police Report from Crame / Police Precint (Car nap /accidents) 4. Resolution from ASSEC’s Office/IID Resolution/EDS Resolution - endorsed by IID 5. Resolution from Bureau if immigration and Deportation for a Foreigner who Have submitted fake (ACR) Alien Certificate of Registration - endorsement by Chief, License Section 6. Resolution from Bureau of Customs for non-payment of Customs- endorsed by Chief, Registration Section 7. Telegram/Fax from LTO Regional Office - endorsed by Regional Directors/Chief, Trans. Regulations Officer/Chief, Property Section 8. Affidavit of loss for Employees – Lost Accountable Forms 9. Resolution from (DOH) Department of Health- endorsed by LTO medical section

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IV. PROCEDURE

STEPS APPLICANT'S ACTIVITIES &

RESPONSIBILITIES

LTO RESPONSIBLE

OFFICERS

LTO ACTIVITIES & RESPONSIBILITIES

PERSON/S IN-CHARGE

VENUE/ PLACE

DURATION (ESTIMATE) FORMS

I -Files the request for alarm to Central Office (at IID) Or at Regional Office (Operations Division)

CSR (IID)

-Receives/Dockets the documents. -Evaluates the documents as to their completeness and authenticity. (If the request for alarm necessitates investigation, the request shall be assigned to an investigator; otherwise the request shall be endorsed to Law Enforcement Data Control Section (LEDCS) for implementation.)

3 days

II Chief of IID Evaluates and Initials the endorsement letter and forwards the documents to the Executive Director’s Office.

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STEPS APPLICANT'S ACTIVITIES &

RESPONSIBILITIES

LTO RESPONSIBLE

OFFICERS

LTO ACTIVITIES & RESPONSIBILITIES

PERSON/S IN-CHARGE

VENUE/ PLACE

DURATION (ESTIMATE) FORMS

III Clerk (Executive Director’s

Office)

Receives/dockets the endorsement letter.

IV Executive Director

Signs the documents and forward to LEDCS

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V Receives the Notice of Alarm.

Chief LEDCS

Receives, encodes and files the documents. Notifies the requesting party of the action taken.

Total processing time: 72 hour

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REQUEST FOR LIFTING OF ALARM

IV. PROCEDURE STEPS APPLICANT'S

ACTIVITIES & RESPONSIBILITIES

LTO RESPONSIBLE OFFICERS

LTO ACTIVITIES & RESPONSIBILITIES

PERSON/S IN-CHARGE

VENUE/ PLACE

DURATION (ESTIMATE)

FORMS

I -Submits request for the lifting of alarm to IID.

CSR -Receives the documents for the lifting of alarm and forwards to the Chief of IID for resolution

3 Days

II Chief of IID -Issues Resolution for the approval of ED/ASSEC

III ED/ASSEC -Approves the resolution.

IV -Receives notice of alarm

LEDCS -Lifts the alarm and issues notice of lifting of alarm

Total processing time: 72 hours

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CHAPTER III. LICENSING

APPLICATION FOR NEW STUDENT PERMIT

I. NATURE AND SCOPE:

Student Permit transactions are classified into the following: - Student Permit for Filipinos - Student Permit for Foreigners

Holder of Dormant licenses (expired licenses for more than 10 years) must re-apply for student permit

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES:

- District Offices - Licensing centers - CO licensing section (Foreigners only)

III. CRITERIA / QUALIFICATION & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION

A. STUDENT PERMIT FOR FILIPINOS

CRITERIA/QUALIFICATION

1. Must be at least sixteen (16) years old 2. Must be physically and mentally fit to operate a motor vehicle 3. Must be able to read and write the local dialect, Filipino or English

REQUIRED DOCUMENTS

1. Original with photocopy of birth certificate in the absence thereof, any of the following:

• Joint affidavit of two (2) disinterested persons who know the applicant and who can attest to

his/her age and identity accompanied by non-availability of records from NSO or local registry office.

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29 

 

• Any legal document to prove his age and identity such as GSIS, SSS, passport or any government issued documents.

2. For applicants below 18 years old, verified parent's or guardians written consent, with photocopy or

I.D. card to prove his identity. 3. Duly accomplished Application for Driver's License (ADL) 4. Taxpayer's Identification Number (TIN)

B. STUDENT PERMIT FOR FOREIGNERS

CRITERIA/QUALIFICATION

1. .Must be at least 16 years old 2. Must know how to read and write in English or Filipino. 3. Must have arrived in the Philippines for at least one (1) month prior to the date of application, and can show

evidence from BID/DFA that he/she (applicant) will stay in the country for at least five (5) months.

REQUIRED DOCUMENTS

1. Original with photocopy of passport with visa duration of at least five (5) months 2. And submits any of the following:

a. Valid alien certificate of Registration (ACR) b. If born in the Philippines, original with photocopy of birth certificate. c. If student, original with photocopy of school I.D.

3. For applicants below 18 years old, verified parent's or guardian's written consent, with photocopy or I.D. card to prove his identity.

4. Duly accomplished Application for Driver's license (ADL)

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30 

 

IV. PROCEDURE

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND

RESPONSIBILITIES

VENUE/ PLACE

DURATION (ESTIMATE) FORMS FEES

I

- Receives queue number - Secure application form

Customer Representative

- CSR issues ADL form to applicants & checklist of requirements. Assigns queue number to applicants. - Accomplishes routing slip.

2 minutes - Refer to approved fees - Computer generated fees

II - Wait for his/her number to be called - Applicant submits requirements to the evaluator.

Evaluator - Evaluator receives and reviews ADL form and submitted required documents for completeness and authenticity. -Creates transaction ID for the applicant and encodes data. -Accomplishes routing slip

5 minutes

Page 31: Citizens Charter

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND

RESPONSIBILITIES

VENUE/ PLACE

DURATION (ESTIMATE) FORMS FEES

III

- Proceeds to photo/signature counter. - Waits for queue number/name to be called for picture taking and for capturing of signature.

Clerk - Clerk captures photo and Signature. - Accomplishes routing slip

5 minutes

IV

Approving Officer

- Approving Officer reviews and approves the transaction - Accomplishes routing slip

5 minutes

V

- Waits for his name to be called at the cashier's counter - Applicant pays the student permit fee

Cashier - Cashier accepts necessary payment - Accomplishes routing slip

5 minutes

31 

 

VI

- Accepts the Official Receipt (OR) and Student permit.

Releasing Officer

- Releasing officer prints the Student Permit (SP), dockets and releases Official Receipt and SP to applicant. - Accomplishes routing slip

8 minutes

Page 32: Citizens Charter

 

APPLICATION FOR NEW LICENSE AND FOR RENEWAL OF DORMANT LICENSE

I. SCOPE:

New license and renewal of dormant (drivers license expired for more than 2 years but not more than 10 years) transactions are further classified into the following:

A. Non-Professional Driver's License B. Non-Professional Driver's License, Filipino with expired Foreign License C. Non-Professional Driver's License, Foreigner with expired Foreign License D. Professional Driver’s License E. Professional Driver's License, Filipino with expired Foreign License F. Professional Driver's License, Foreigner with expired Foreign License G. New Conductor's License H. Non-Professional Driver's License- Dormant for more than 2 years I. Professional Driver's License-Dormant for more than 2 years J. Conductor's License- Dormant for more than 2 years

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES

LEAP Centers (NCR), District offices/Licensing Centers in regional offices. III. CRITERIA / QUALIFICATIONS & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION:

A. NON-PROFESSIONAL DRIVER'S LICENSE

CRITERIA / QUALIFICATIONS

1. Must be at least seventeen (17) years old 2. Must be physically and mentally fit to operate a motor vehicle 3. Must not be a drug user nor an alcoholic 4. Must be able to read and write in Pilipino and English 5. Must be neat and clean

(Wearing of sando, playing shorts and slippers are not allowed) 6. Must have passed the written and practical examination

REQUIRED DOCUMENTS

1. Duly accomplished Application for Driver's License (ADL) 2. Valid Student Permit (at least 1 month old) 3. Medical Certificate with Official Receipt

(From LTO accredited or Government Physician) Valid AFP/ PNP Organic Personnel- ID

4. Negative drug test result (From a DOH accredited drug testing center & Government Hospital)

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5. Taxpayer's Identification Number (TIN) 6. Answer Sheet with passing grade 7. Road Test Score Sheet (RTSS) with passing grade

B. NON PROFESSIONAL DRIVER’S LICENSE, FILIPINO WITH EXPIRED FOREIGN LICENSE CRITERIA / QUALIFICATIONS

1. Must have passed the written and practical examination

REQUIRED DOCUMENTS

1. Duly accomplished Application Form for Driver’s License (ADL) 2. Original and photo copy of valid passport showing the latest date of arrival in the Philippines of

the foreign applicant 3. Original and photo copy of a valid visa or alien Certificate of registration (ACR) if the foreign

applicant temporarily resides in the Philippines. 4. Original copy of medical certificate with official receipt issued by an LTO accredited or

government physician. 5. Negative drug test result by DOH accredited drug testing center or government hospitals. 6. Duly accomplished application for drivers license (ADL). If foreign license is expired, applicant shall

undergo written and practical examinations. 7. Answer Sheet with passing grade 8. Road Test Score Sheet (RTSS) with passing grade 9. Taxpayer's Identification Number (TIN)

C. NON PROFESSIONAL DRIVER’S LICENSE, FOREIGNER WITH EXPIRED FOREIGN LICENSE

CRITERIA / QUALIFICATIONS

1. Must have passed the written and practical examination

REQUIRED DOCUMENTS

1. Original and (1) Photocopy of valid foreign license. if the foreign Drivers license is not in

english language, the applicant should submit an official english translation from the local embassy of the issuing country.

2. Original and photo copy of valid passport showing the latest date of arrival in the Philippines of the foreign applicant

3. Original and photo copy of a valid visa or alien Certificate of registration (ACR) if the foreign applicant temporarily resides in the Philippines.

4. Original copy of medical certificate with official receipt issued by an LTO accredited or government physician.

5. Negative drug test result by DOH accredited drug testing center or government hospitals.

33 

 

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6. Duly accomplished application for drivers license (ADL). If foreign license is expired, applicant shall undergo written and practical examinations.

7. Answer Sheet with passing grade 8. Road Test Score Sheet (RTSS) with passing grade 9. Taxpayer's Identification Number (TIN)

NOTE: if foreign license is converted to Professional Driver’s License – police /NBI/fiscal’s clearance is

required and shall undergo written and practical examinations.

D. NEW PROFESSIONAL DRIVER’S LICENSE

CRITERIA / QUALIFICATIONS

1. Must be at least (18) years old. 2. Must be physically and mentally fit to operate a motor vehicle 3. Must not be a drug user or alcoholic. 4. Must be able to read and write in Pilipino and English 5. Must be neat and clean

(Wearing of sando, playing shorts and slippers during photo-taking and examinations will not be allowed.)

6. Must not be afflicted with any contagious diseases nor an epileptic. 7. Must have passed the written and practical examination

REQUIRED DOCUMENTS

1. Duly accomplished Application Form for Driver’s License (ADL) 2. Valid Student permit (at least 5 months old/) or Non- Professional driver’s License (at

least 1 month old) 3. Medical Certificate with Official Receipt (from LTO accredited or government Physician.) or valid

AFP/PNP ID to members of military. 4. Negative drug test result. 5. Taxpayer's Identification Number (TIN) 6. Any clearance from:

NBI or Police or Court clearance or Certificate from Commanding Officer, if a military personnel. 7. Answer Sheet with passing grade 8. Road Test Score Sheet (RTSS) with passing grade

E. PROFESSIONAL DRIVER'S LICENSE, FILIPINO WITH EXPIRED FOREIGN LICENSE

CRITERIA / QUALIFICATIONS

1. Must have passed the written and practical examination

REQUIRED DOCUMENTS

1. Duly accomplished Application Form for Driver’s License (ADL)

34 

 

Page 35: Citizens Charter

 

2. Original and photo copy of valid passport showing the latest date of arrival in the Philippines of the foreign applicant

3. Original copy of medical certificate with official receipt issued by an LTO accredited or government physician.

4. Negative drug test result by DOH accredited drug testing center or government hospitals. 5. Duly accomplished application for drivers license (ADL). If foreign license is expired, applicant

shall undergo written and practical examinations. 6. Answer Sheet with passing grade 7. Road Test Score Sheet (RTSS) with passing grade 8. Taxpayer's Identification Number (TIN)

F. PROFESSIONAL DRIVER'S LICENSE, FOREIGNER WITH EXPIRED FOREIGN LICENSE

CRITERIA / QUALIFICATIONS

1. Must have passed the written and practical examination

REQUIRED DOCUMENTS

1. Original and (1) Photocopy of valid foreign license. if the foreign drivers license is not in English language, the applicant should submit an official English translation from the local embassy of the issuing country.

2. Original and photo copy of valid passport showing the latest date of arrival in the Philippines of the foreign applicant

3. Original and photo copy of a valid visa or alien Certificate of registration (ACR). 4. Original copy of medical certificate with official receipt issued by an LTO accredited or

government physician. 5. Negative drug test result by DOH accredited drug testing center or government hospitals. 6. Duly accomplished application for drivers license (ADL). If foreign license is expired, applicant

shall undergo written and practical examinations. 7. Answer Sheet with passing grade 8. Road Test Score Sheet (RTSS) with passing grade 9. Taxpayer's Identification Number (TIN) 10. Police / NBI / Fiscal’s Clearance

G. NEW CONDUCTOR'S LICENSE

CRITERIA / QUALIFICATIONS

1. Must be at least eighteen (18) years old 2. Must be physically and mentally fit to work as a conductor 3. Must not be a drug user nor an alcoholic 4. Must be able to read and write in Pilipino and English 5. Must be neat and clean

35 

 

Page 36: Citizens Charter

 

(Wearing of sando, playing shorts and slippers during photo-taking and examinations will not be allowed)

6. Must have passed the written examination.

REQUIRED DOCUMENTS

1. Duly accomplished Application Form 2. Any of the following Proof of Identity:

• Original with Photocopy of Birth certificate • Any Legal or Government issued document to prove client's age and identity: SSS ID, Phil

health ID, GSIS ID,TIN ID, Pag-ibig ID or any Company ID) 3. Medical Certificate with Official Receipt

(From LTO accredited or Government Physician ) 4. Taxpayer's Identification Number (TIN) 5. Any of the Clearances from:

NBI or Police or Court Clearance 6. Answer Sheet with passing grade.

H. NON-PROFESSIONAL DRIVERS LICENSE/ DORMANT

CRITERIA / QUALIFICATIONS

1. Must have passed the written and practical examination.

REQUIRED DOCUMENTS

1. Duly accomplished Application Form for Driver's License (ADL) 2. Expired Driver's License 3. Medical Certificate with Official Receipt (From LTO accredited or Government Physician) 4. Negative drug test result: (From a DOH accredited drug testing center & Government Hospital) 5. Taxpayer's Identification Number (TIN) 6. Answer Sheet with passing grade. 7. Road Test Score Sheet (RTSS) with passing grade

I. PROFESSIONAL DRIVER’S LICENCE – DORMANT

CRITERIA / QUALIFICATIONS

1. Must have passed the written and practical examination

REQUIRED DOCUMENTS

1. Duly accomplished Application Form for Driver's License (ADL)

36 

 

Page 37: Citizens Charter

 

37 

 

2. Expired Driver's License 3. Medical Certificate with Official Receipt

(From LTO accredited or Government Physician) AFP/ PNP members of military 4. Negative drug test result

(From a DOH accredited drug testing center & Government Hospital) 5. Answer Sheet with passing grade. 6. Road Test Score Sheet (RTSS) with passing grade 7. Taxpayer's Identification Number (TIN)

J. CONDUCTOR'S LICENSE – Dormant CRITERIA / QUALIFICATIONS

1. Must have passed the written examination

REQUIRED DOCUMENTS

1. Duly accomplished Application Form 2. Expired Conductor's License 3. Medical Certificate with Official Receipt

(From LTO accredited or Government Physician) 4. Answer Sheet with passing grade. 5. Taxpayer's Identification Number (TIN)

Page 38: Citizens Charter

 

IV. PROCEDURE

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE /VENUE TIME FORMS FEES

I - Request for Application for Driver’s License (ADL), accomplishes - Obtains Queue Number from CSR

CUSTOMER SERVICE

REPRESENTATIVE

- Provides ADL form, and, briefing on how to accomplish the form. - Assigns Queue Number to the transaction, informs the applicant on procedure and accomplish routing slip.

CSRLicensing Window

2 mins - ADL- Routing

Slip

38 

 

Page 39: Citizens Charter

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/VENUE TIME FORMS FEES

II - Submits ADL and other required documents

EVALUATOR - Receives/reviews submitted documents for completeness / authenticity - Verifies license record from AMPI database / evaluates and encodes the data and creates transaction ID for the applicant (Refers to AMPI verification And photo signature) - Accomplishes Routing Slip and Forwards document to the Cashier

17 mins.

39 

 

III - Proceeds to photo/signature counter. - Waits for queue number/name to be called for picture taking and for capturing of signature.

Clerk - Clerk captures photo and signature. - Accomplishes routing slip

3 mins

Page 40: Citizens Charter

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE/VENUE

TIME FORMS FEES

IV - Proceeds to the cashier. When called, pays the application fee and obtains an Official Receipt (OR)

CASHIER - Calls, and informs the applicant on the corresponding fee, collects the fee and issues acknowledgement receipt. Informs the applicant to proceed to The examiner at... for the required written exam

15 mins

Issue Official Receipt (OR)

40 

 

V - Attends lecture and takes written examination - Receives the computer generated letter and comes back for the retake at least after a month - Proceeds to actual driving test

LECTURER EXAMINER

(Written Exam)

- Provides modules for reviews, conducts seminar to the applicant, and facilitates, monitors and evaluates the written examination - Provides applicant of the result of the written exam (computer generated Answer Sheet) - If failed, computer generated Rejection letter is issued to the applicant. - If passed, Informs the applicant to proceed for practical exam. - Accomplish Routing Slip, forwards documents to the Drivers Skills Rater (DSR)

Lecture Room

120 mins

Exam Result

Page 41: Citizens Charter

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE/VENUE

TIME FORMS FEES

VI - Takes the actual driving test - Proceeds to the cashier - Comes back to re-take the practical exam

DRIVER SKILLS RATER

(practical exam)

- Calls, gathers, orients the applicant for the practical exam facilitates, monitors and evaluates the practical exam of the applicant - Accomplishes the Road Test Score Sheet - If passed, informs the applicant of the result and advises him/her to proceed to the cashier - If failed, informs the applicant of the result and advises him/her to retake the practical exam. - Accomplishes routing slip forwards the documents to the approving officer.

Driving Range / Streets

60 mins

Road Test Score Sheet

41 

 

VII APPROVING OFFICER

- Reviews/ Approves the application both electronically and the physical document. Accomplishes Routing Slip and forwards documents to the Cashier

10 mins

Page 42: Citizens Charter

 

42 

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/ VENUE TIME FORMS FEES

VIII - Pays the required license fees

CASHIER - Calls the applicant, collects and receives the license fee, issues an Official Receipt (OR). Informs the client to proceed to the releasing section, forwards document to the releasing section

Collection Section

10 mins

Schedule of

Fees

IX - Receives the Official Receipt (OR) and the License Card or the Temporary Driver License (TDL), - Affixes signature on the Log Sheet

RELEASING CLERK

- Calls the applicant and releases the License Card or the Temporary Driver License (TDL) and the Official Receipts (OR), after the applicant affixes signature in the receipt column of the log book

Releasing Section

5 mins Log Sheet

Page 43: Citizens Charter

 

APPLICATION FOR RENEWAL OF LICENSE

I. SCOPE:

A. Non Professional Driver's License B. Professional Driver's License C. Conductor's License for renewal

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES

- All District Offices, authorized extension offices, E-Patrol (Mobile) and DLRCs

III. CRITERIA/QUALIFICATIONS & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION:

A. For the Non Professional Driver's License

1. Non Professional driver’s license due to expire or expired for not more than two years. 2. Duly Accomplished Application form Driver's License (ADL) 3. Medical certificate with Original Receipt (from LTO accredited or Government Physician

or valid AFP/PNP ID) 4. Negative drug test result (from a DOH accredited drug testing center or Government

Hospital) 5. Taxpayer's Identification Number (TIN)

B. For the Professional Driver's License

1. Professional driver’s license due to expire or expired but not more than two (2) years. 2. Duly Accomplished Application for Driver's License 3. Medical Certificate (from LTO accreditation or Government Physician) or valid AFP/PNP

organic personnel ID 4. Negative drug test result (from DOH accredited drug testing center Government hospital) 5. Taxpayer's Identification Number (TIN)

C. For the Renewal of Conductor's License

1. Conductor's License due to expire or expired for not more than two years. 2. Duly Accomplished Application for Driver's License 3. Medical Certificate with Official Receipt (from LTO accredited or Government Physician

or valid AFP/PNP ID) 4. Taxpayer's Identification Number (TIN)

43 

 

Page 44: Citizens Charter

 

 

IV. PROCEDURE  

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND

RESPONSIBILITIES

PLACE /VENUE

TIME

44 

 

 

 

 

FORMS FEESPlain

Renewal (DLRC/License

Section)

Renewal/Duplicate & Other

Transaction Without Exam

(DOs With Mixed Transaction)

I - Request for application for DL (ADL), accomplishes, - Obtains queue number from CSR

CUSTOMER SERVICE

REPRESENTATIVE

- Provides ADL form, briefing on how to accomplish the form - Assigns queue number to the transaction, informs the applicant on the procedure and accomplish Routing Slip,

CSR Licensing Window

2 mins 2 mins - ADL -Routing

Slip

Page 45: Citizens Charter

 

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND

RESPONSIBILITIES

PLACE/VENUE

TIME

45 

 

 

 

 

 

 

FORMS FEESPlain

Renewal (DLRC/License

Section)

Renewal/Duplicate & Other

Transaction Without Exam

(DOs With Mixed Transaction)

II - Submits ADL and other required documents

EVALUATOR - Receives/reviews submitted documents for completeness / authenticity - Verifies license record from AMPI database / evaluates and encodes the data and creates transaction ID for the applicant - Accomplishes routing slip and forwards document to the cashier

10 mins 17 mins

Page 46: Citizens Charter

 

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND

RESPONSIBILITIES

PLACE/VENUE

TIME

FORMS FEESPlain

Renewal (DLRC/License

Section)

Renewal/Duplicate & Other

Transaction Without Exam

(DOs With Mixed Transaction)

III - Proceeds to photo/signature counter. -Waits for queue number / name to be called for picture taking and for capturing of signature.

Clerk - Clerk captures photo and Signature. -Accomplishes routing slip

3 mins 3 mins

IV APPROVING OFFICER

- Reviews/ Approves the application both electronically and the physical document. - Accomplishes routing slip and forwards documents to the cashier (**Applicable to renewal change address only)

2 mins** 45 mins

 

 

 

46 

 

Page 47: Citizens Charter

 

47 

 

 

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND

RESPONSIBILITIES PLACE/VENUE

TIME

FORMS FEES Plain Renewal

(DLRC/License Section)

Renewal/Duplicate & Other

Transaction Without Exam

(DOs With Mixed Transaction)

V - Pays the required license fees

CASHIER - Collects and receives the license fee, issues an Official Receipt (OR) - Informs the client to proceed to the releasing section, forwards the document to the releasing section

10 mins 50 mins Schedule of

Fees

VI - Receives the Official Receipt (OR) and the License Card or the Temporary Driver License (TDL), - Affixes signature on the log sheet

RELEASING CLERK

- Releases the License Card or the Temporary Driver License (TDL) and the Official Receipts (OR), after the applicant affixes signature in the receipt column of the log book

Releasing Section

5 mins 5 mins Log Sheet

 

Page 48: Citizens Charter

 

48 

 

REQUEST FOR LICENSE CHANGE CLASSIFICATION

I. SCOPE:

A. Non-Professional to Professional License B. Professional License to Non-Professional

II. AVAILABILITY OF SERVICE AT THEFOLLOWING OFFICES:

All Licensing Centers / Authorized District Offices

III. CRITERIA/QUALIFICATION & REQUIRED DOCUMENT PER APPLICABLE TRANSACTION

A. Professional to Non-Professional Driver’s License

1. Professional Driver's License 2. Duly accomplished Application Form 3. Medical Certificate with Official Receipt (for LTO Accredited or Government Physical or valid

AFP/PNP ID) 4. Negative drug test result (from a DOH accredited drug testing center or Government Hospital) 5. Taxpayer's Identification Number (TIN)

B. Non-Professional to Professional Driver’s License

1. Non-Professional Driver's License 2. Duly accomplished application for Driver's License (ADL) 3. Medical Certificate with Official Receipt (from LTO accredited or Government physician or valid

AFP/PNP ID) 4. Negative drug test result (from DOH accredited drug testing center & Government Hospital) 5. Clearance from the Court/NBI/ Police or Certificate from Commanding Office (if a military personnel) 6. Answer Sheet with passing grade 7. Road Test Score Sheet with passing grade 8. Taxpayer's Identification Number (TIN)

Page 49: Citizens Charter

 

IV. PROCEDURE

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE /VENUE TIME FORMS FEES

I - Request for Application for Driver’s License (ADL), accomplishes

49 

 

- Obtains queue number from CSR

CUSTOMER SERVICE

REPRESENTATIVE

- Provides ADL form, and, briefing CSR 2 mins - ADLon how to accomplish the form - Assigns queue number to the transaction, informs the applicant on procedure and accomplish routing slip.

Licensing - Routing Slip Window

II - Submits ADL and other required documents

EVALUATOR - Receives/reviews submitted documents for completeness / authenticity - Verifies license record from AMPI database / evaluates and encodes the data and creates transaction ID for the applicant (Refers to AMPI verification And photo signature) - Accomplishes routing slip and forwards document to the cashier

17 mins.

Page 50: Citizens Charter

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/VENUE TIME FORMS FEES

III - Proceeds to photo/signature counter. -Wait for queue number/name to be called for picture taking and for capturing of signature.

Clerk - Clerk captures photo and signature. - Accomplishes routing slip

3 mins

50 

 

IV - Proceeds to the cashier. When called, pays the application fee and obtains an Official Receipt (OR)

CASHIER - Calls the applicant informs the applicant on the corresponding fee, collects the fee and issues acknowledgement receipt. Informs the applicant to proceed to the examiner at the examination room for the required written examination.

15 mins Issue Official Receipt (OR)

Page 51: Citizens Charter

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE/VENUE

TIME FORMS

51 

 

FEES

V - Attends lecture and takes written examination - Receives the computer generated rejection letter and comes back for the retake at least after a month - Proceeds to actual driving test

LECTURER EXAMINER

(Written Exam)

- Provides modules for reviews, conduct seminar to the applicant, and facilitates, monitors and evaluates the written exam - Provides applicant of the result of the written exam (computer generated Answer Sheet) - If failed, computer generated Rejection letter is issued to the applicant - If passed, Informs the applicant to proceed for practical exam Accomplish Routing Slip, forwards documents to the Drivers Skills Rater (DSR)

Lecture Room

120 mins

Answer Sheet Computer generated rejection letter

Page 52: Citizens Charter

 

52 

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE/VENUE

TIME FORMS FEES

VI - Takes the actual driving test - Proceeds to the cashier - Comes back to re-take the practical exam

DRIVER SKILLS RATER

(practical exam)

- Calls, gathers, orients the applicants for the practical exam facilitates, monitors and evaluates the practical exam of the applicant - Accomplishes the Road Test Score Sheet (RTSS) - If passed, informs the applicant of the result and advises him/her to proceed to the cashier. - If failed, informs the applicant of the result and advises him/her to retake the practical exam. Accomplishes Routing Slip forwards the documents to the Approving Officer.

Driving Range / Streets

60 mins

Road Test Score Sheet

VII APPROVING OFFICER

- Reviews/ Approves the application both electronically and the physical document. Accomplishes routing slip and forwards documents to the cashier

10 mins

Page 53: Citizens Charter

 

53 

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/ VENUE TIME FORMS FEES

VIII - Pays the required license fees

CASHIER - Calls the applicant, collects and receives the License fee, issues an Official Receipt (OR). Informs the client to proceed to the releasing section, forwards the document to the releasing section

10 mins

Official Receipts

(OR)

Schedule of

Fees

IX - Receives the Official Receipt (OR) and the License Card or the Temporary Driver License (TDL), - Affixes signature on the Log Sheet

RELEASING CLERK

- Calls the applicant and releases the License Card or the Temporary Driver License (TDL) and the Official Receipts (OR), after the applicant affixes signature in the receipt column of the log book

Releasing Section

5 mins

Log Sheet

Page 54: Citizens Charter

 

APPLICATION FOR ADDITIONAL RESTRICTION CODE

I. Scope:

A. The types of restriction codes are:

1. RC1- Motorcycles/Motorized Tricycles 2. RC2- Vehicles up to 4500 kgs. GVW (Manual and Automatic Clutch) 3. RC3- Vehicles above 4500 kgs. GVW(Manual and Automatic Clutch) 4. RC4- Automatic Clutch up to 4500 kgs. GVW only 5. RC5- Automatic Clutch above 4500 kgs. GVW only 6. RC6- Articulated Vehicle 1600 kgs. GVW & below 7. RC7- Articulated Vehicle 1601 kgs. Up to 4500 kgs. GVW 8. RC8- Articulated Vehicle 4501 kgs. GVW & above

B. It covers the following: Additional Restricted Code/s (ARC).

• For Professional Driver’s License. • For Non- Professional driver’s License.

II. Availability of Service At the following offices

All NCR Licensing Centers All Authorized District Offices / Licensing Centers in regions

III. CRITERIA/QUALIFICATIONS & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION:

• Duly accomplished application form for the driver's license • Driver’s License Card • Answer Sheet with passing grade • Road Test Score Sheet (RTSS) with passing grade • Negative Drug Test Result (From DOH Accredited Testing Center) • Taxpayer's Identification Number (TIN) • Medical Certificate (from LTO Accredited or Government Physician or Hospital) • Trade Test duly notarized for Restriction Code 8 only

(which exempts from practical exam)

54 

 

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IV. PROCEDURE

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE /VENUE TIME FORMS FEES

I - Request for Application for Driver’s License (ADL), accomplishes - Obtains queue number from CSR

CUSTOMER SERVICE

REPRESENTATIVE

- Provides ADL form, and, briefing on how to accomplish the form - Assigns queue number to the transaction, informs the applicant on procedure and accomplish routing slip.

CSRLicensing Window

2 mins - ADL-Routing

Slip

II - Submits ADL and other required documents

EVALUATOR - Receives/reviews submitted documents for completeness / authenticity - Verifies license record from AMPI database / evaluates and encodes the data and creates transaction ID for the applicant (Refers to AMPI verification and photo signature) - Accomplishes routing slip and forwards document to the cashier

17 mins.

55 

 

Page 56: Citizens Charter

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/VENUE TIME FORMS FEES

III - Proceeds to photo/signature counter. -Wait for queue number/name to be called for picture taking and for capturing of signature.

Clerk - Clerk captures photo and Signature. - Accomplishes routing slip

3 mins

56 

 

IV - Proceeds to the cashier. When called, pays the application fee and obtains an Official Receipt (OR)

CASHIER - Calls the applicant informs the applicant on the corresponding fee, collects the fee and issues acknowledgement receipt. Informs the applicant to proceed to the examiner at the examination room for the required written exam

15 mins Official Receipt (OR)

Page 57: Citizens Charter

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE/VENUE

TIME FORMS

57 

 

FEES

V - Attends lecture and takes written examination - Receives the computer generated rejection letter and comes back for the retake at least after a month - Proceeds to actual driving test

LECTURER EXAMINER

(Written Exam)

- Provides modules for reviews, conducts seminar to the applicant, and facilitates, monitors and evaluates the written exam - Provides applicant of the result of the written exam (computer generated Answer Sheet) - If failed, computer generated Rejection letter is issued to the applicant - If passed, Informs the applicant to proceed for practical examination - Accomplish Routing Slip, forwards documents to the Drivers Skills Rater (DSR)

Lecture Room

120 mins

Answer Sheet Computer generated rejection letter

Page 58: Citizens Charter

 

58 

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE/VENUE

TIME FORMS FEES

VI - Takes the actual driving test - Proceeds to the cashier - Comes back to re-take the practical exam

DRIVER SKILLS RATER

(practical exam)

- Calls, gathers, orients the applicants for the practical exam facilitates, monitors and evaluates the practical exam of the applicant - Accomplishes the Road Test Score Sheet - If passed, informs the applicant of the result and advises him/her to proceed to the cashier - If failed, informs the applicant of the result and advises him/her to retake the practical exam. - Accomplishes routing slip, forwards the documents to the approving officer.

Driving Range / Streets

60 mins

Road Test Score Sheet

VII APPROVING OFFICER

- Reviews/ Approves the application both electronically and the physical document. Accomplishes routing slip and forwards documents to the cashier

10 mins

Page 59: Citizens Charter

 

59 

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/ VENUE TIME FORMS FEES

VIII - Pays the required license fees

CASHIER - Call the applicant, collects and receives the license fee, issues an Official Receipt (OR). Informs the client to proceed to the releasing section, forwards the document to the releasing section

10 mins

Official Receipt (OR)

Schedule of

Fees

IX - Receives the Official Receipt and the License Card or the Temporary Driver License (TDL), - Affixes signature on the Log Sheet

RELEASING CLERK

- Calls the applicant and releases the License Card or the Temporary Driver License (TDL) and the Official Receipts (OR), after the applicant affixes signature in the receipt column of the log book

Releasing Section

5 mins

Log Sheet

Page 60: Citizens Charter

 

APPLICATION FOR DUPLICATE LICENSE

I. SCOPE:

All application for Duplicate/Replacement of Driver’s License, Conductor’s License, or Student Permit.

II. AVAILABILITY OF SERVICES AT THE FOLLOWING OFFICES

Licensing Centers Authorized District Offices

III. CRITERIA/QUALIFICATIONS & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION:

• Duly accomplished application for Driver’s License Form (ADL) • Affidavit of Loss/Mutilated • Valid Identification Cards • Mutilated License (if applicable) • Taxpayer's Identification Number (TIN)

 

60 

 

Page 61: Citizens Charter

 

IV. PROCEDURE 

 

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE /VENUE

TIME FORMS FEES

I - Request for application for DL (ADL), accomplishes, - Obtains Queue Number from CSR

CUSTOMER SERVICE

REPRESENTATIVE

-Provides ADL form, and, briefing on how to accomplish the form - Assigns Queue Number to the transaction, informs the applicant on procedure and accomplish Routing Slip

CSR Licensing Window

2 mins - ADL - Routing

Slip

 

 

 

61 

 

Page 62: Citizens Charter

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/VENUE

TIME FORMS FEES

II -Submits ADL and other required documents

EVALUATOR - Receives/reviews submitted Documents for completeness / Authenticity - Verifies license record from AMPI database / evaluates and encodes the data and creates transaction ID for the applicant(Refers to AMPI verification And photo signature - Accomplishes Routing Slip and Forwards document to the Cashier

17 mins. -ADL -Routing Slip

III - Proceeds to photo/signature counter. -Waits for queue number/name to be called for picture taking and for capturing of signature.

Clerk - Clerk captures photo and Signature. -Accomplishes routing slip

3 mins

 

 

 

62 

 

Page 63: Citizens Charter

 

63 

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE/VENUE

TIME FORMS FEES

IV APPROVING OFFICER

- Reviews/ Approves the application both electronically and the physical document. Accomplishes routing slip and forwards documents to the cashier (Applicable to renewal change address only)

45mins

V - Pays the required license fees

CASHIER - Calls the applicant, collects and receives the license fee, issues an Official Receipt (OR). Informs the client to proceed to the Releasing Section. forwards document to the Releasing section

50 mins

Official Receipt

Schedule of Fees

VI - Receives the Official Receipt (OR) and the License Card or the Temporary Driver License (TDL), - Affixes signature on the log sheet

RELEASING CLERK

- Calls the applicant and releases the License Card or the Temporary Driver License (TDL) and the Official Receipts (OR), after the applicant affixes signature in the receipt column of the log book

Releasing Section

5 mins Log Sheet

 

Page 64: Citizens Charter

 

APPLICATION FOR REVISION OF RECORDS

IV. SCOPE:

All application for Duplicate/Replacement of Driver’s License, Conductor’s License, or Student Permit.

V. AVAILABILITY OF SERVICES AT THE FOLLOWING OFFICES

Licensing Centers Authorized District Offices

VI. CRITERIA/QUALIFICATIONS & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION:

• Duly accomplished application for Driver’s License Form (ADL) • Affidavit of Loss/Mutilated • Valid Identification Cards • Mutilated License (if applicable) • Taxpayer's Identification Number (TIN)

 

64 

 

Page 65: Citizens Charter

 

IV. PROCEDURE 

 

 

 

 

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE /VENUE

TIME FORMS FEES

I - Request for application for DL (ADL), accomplishes, - Obtains Queue Number from CSR

CUSTOMER SERVICE

REPRESENTATIVE

-Provides ADL form, and, briefing on how to accomplish the form - Assigns Queue Number to the transaction, informs the applicant on procedure and accomplish Routing Slip

CSR Licensing Window

2 mins - ADL - Routing

Slip

65 

 

Page 66: Citizens Charter

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/VENUE

TIME FORMS FEES

II -Submits ADL and other required documents

EVALUATOR - Receives/reviews submitted Documents for completeness / Authenticity - Verifies license record from AMPI database / evaluates and encodes the data and creates transaction ID for the applicant(Refers to AMPI verification And photo signature - Accomplishes Routing Slip and Forwards document to the Cashier

17 mins. -ADL -Routing Slip

III - Proceeds to photo/signature counter. -Waits for queue number/name to be called for picture taking and for capturing of signature.

Clerk - Clerk captures photo and Signature. -Accomplishes routing slip

3 mins

 

 

 

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67 

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE/VENUE

TIME FORMS FEES

IV APPROVING OFFICER

- Reviews/ Approves the application both electronically and the physical document. Accomplishes routing slip and forwards documents to the cashier (Applicable to renewal change address only)

45mins

V - Pays the required license fees

CASHIER - Calls the applicant, collects and receives the license fee, issues an Official Receipt (OR). Informs the client to proceed to the Releasing Section. forwards document to the Releasing section

50 mins

Official Receipt

Schedule of Fees

VI - Receives the Official Receipt (OR) and the License Card or the Temporary Driver License (TDL), - Affixes signature on the log sheet

RELEASING CLERK

- Calls the applicant and releases the License Card or the Temporary Driver License (TDL) and the Official Receipts (OR), after the applicant affixes signature in the receipt column of the log book

Releasing Section

5 mins Log Sheet

 

Page 68: Citizens Charter

 

APPLICATION FOR LICENSE CERTIFICATION FOR USE ABROAD

 

I. SCOPE:

License Certification for use abroad

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES

License Section

III. CRITERIA CRITERIA/QUALIFICATIONS & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION

Duly Accomplished Request Form Authorization letter with valid ID of the representative (in absence of license holder)

68 

 

Page 69: Citizens Charter

 

69 

 

 

IV. PROCEDURE

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE / VENUE

TIME FORMS FEES

I - Submits required documents

Evaluator

- Receives required documents - Checks completeness and authenticity of documents - Advises the client to proceed to the Cashier

10 mins Routing slip

II - Pays the corresponding fee - Receives Official Receipt(OR)

CASHIER - Receives corresponding fee - Issues Official Receipt(OR) - Informs client to go to evaluator

Cashier’s Window

10 mins Official Receipt (OR)

 

 

 

 

 

 

 

Page 70: Citizens Charter

 

70 

 

 

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE / VENUE

TIME FORMS FEES

III - Submits the OR - Receives claim stub

EVALUATOR - Receives the OR - Issues Claim Stub and instructs the client to claim the authenticated certification at the DFA office on the date and time indicated in the Claim Stub. - Prints the certification

15 mins

Certificate

IV - Proceeds to DFA to claim the authenticated driver’s license certification

- Forwards all the documents to DFA through the LTO official courier (DHL).

DFA

 

Page 71: Citizens Charter

 

APPLICATION FOR CONVERSION OF LICENSE

I. SCOPE:

a. Non-Professional Driver’s License, Filipino with valid foreign License. b. Non-Professional Driver’s License, Foreigner with valid foreign License. c. Professional Driver’s License, Filipino with valid foreign License. d. Professional Driver’s License, Foreigner with valid foreign License

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES

Metro Manila (NCR)

• License Section • License Enhanced Activities Projects (LEAP) Licensing Centers

In Regions

• Authorized District Offices • Licensing Centers

III. CRITERIA / QUALIFICATION & REQUIRED DOCUMENTS PER APPLICABLE

TRANSACTION

• Original and one (1) photocopy of valid foreign license. If the foreign driver’s license is not in english language, the applicant should submit an official english translation from the local embassy of the issuing country

• Original and photocopy of valid passport showing the latest date of arrival in the Philippines of the foreign applicant

• Original and photocopy of a valid visa or Alien Certificate of Registration (ACR). If the foreign applicant temporarily resides in the Philippines

• Original copy of Medical Certificate with Official Receipt issued by an LTO accredited or government physician

• Negative drug test result issued by DOH accredited Drug Testing Center or government hospital • Duly accomplished applicant for Driver’s License (ADL) • Taxpayers Identification Number (TIN) (in compliance to Executive Order 98)

* If foreign license is expired, applicant shall undergo written and practical examinations * If foreign license is converted to professional driver’s license – police/NBI/Fiscal Clearance is required and shall undergo written and practical examination

71 

 

Page 72: Citizens Charter

 

IV. PROCEDURE 

 

 

 

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/VENUE

TIME FORMS FEES

I - Request for application for DL (ADL), accomplishes, - Obtains queue number from CSR

CUSTOMER SERVICE

REPRESENTATIVE

-Provides ADL form, and, briefing on how to accomplish the form - Assigns queue number to the transaction, informs the applicant on procedure and accomplish routing slip

CSR Licensing

72

Window

2 mins - ADL -Routing

Slip

Page 73: Citizens Charter

 

STEPS APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER LTO ACTIVITIES

AND RESPONSIBILITIES PLACE/VENUE

TIME FORMS FEES

II -Submits ADL and other required documents

EVALUATOR - Receives/reviews submitted documents for completeness / authenticity - Verifies license record from AMPI database / evaluates and encodes the data and creates transaction ID for the applicant(Refers to AMPI verification and photo signature - Accomplishes routing slip and forwards document to the cashier

10 mins.

III - Proceeds to photo/signature counter. -Waits for queue number/name to be called for picture taking and for capturing of signature.

Clerk - Clerk captures photo and Signature. 3 mins -Accomplishes routing slip

 

 

 

73

Page 74: Citizens Charter

 

74

STEPS

APPLICANT'S ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICER

LTO ACTIVITIES AND RESPONSIBILITIES

PLACE/VENUE

TIME FORMS FEES

IV APPROVING OFFICER

- Reviews/ Approves the application both electronically and the physical document. Accomplishes Routing Slip and forwards documents to the cashier (Applicable to renewal change address only)

2 mins

V - Pays the required license fees

CASHIER - Calls the applicant, collects and receives the license fee, issues an Official Receipt (OR). Informs the client to proceed to the releasing section, forwards the document to the releasing section

10 mins Official Receipt

Schedule of

Fees

VI - Receives the Official Receipt and the License Card or the Temporary Driver License (TDL), - affixes signature on the log sheet

RELEASING CLERK

- Calls the applicant and releases the License Card or the Temporary Driver License (TDL) and the Official Receipts, after the applicant affixes signature in the receipt column of the log book

Releasing Section

5 mins Log Sheet

Page 75: Citizens Charter

 

CHAPTER IV. MAIDs REPORTING

MANUFACTURERS, ASSEMBLERS, IMPORTERS AND DEALERS (MAIDs) REPORT  

I. SCOPE

All report pertaining to Motor Vehicle and/or its components by Accredited MAIDs

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES:

• LTO Central Office through Registration Section • Regional Offices through Operations Division

III. CRITERIA / QUALIFICATIONS & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION A. Stock Reporting

1. Imported Motor Vehicle and/or Components

• Certificate of Payment from Bureau of Customs (BOC) • Import Entry and Revenue Declaration • Packing list • Commercial Invoice • Bill of Lading • Stencils • Hard and Soft copy of the report

2. Locally Fabricated Chassis

• Invoice • Hard and Soft copy of the report • Stencils

B. Sales Reporting

• Sales Invoice • Certificate of Stock Reported • Dealer’s Certificate • Stencil of engine/Chassis

75

Page 76: Citizens Charter

 

IV. PROCEDURE A. Stock report

STEPS

APPLICANTS/ CLIENTS ACTIVITIES

AND RESPONSIBILITIES

LTO RESPONSIBLE

OFFICERS

LTO ACTIVITIES AND RESPONSIBILITIES

PARTICULAR PERSON IN

CHARGE

VENUE/ PLACE DURATION FORMS FEES

I Evaluator -Re Receives / evaluates / uploads stock reports

II Scanning clerks -Scans stencils images

III Input/output controllers

-Checks / validates the scanned images against the uploaded report

IV Approving Officers

-Approves / Fails the report transaction

V Supply Officer -Prints Pay Order Slip and or Rejection Letter

VI Cashier -Accept payments and issues official receipts

VII Supplies Officers -Prints Certificate of Stock Reported

VIII Records Officers -Keeps and files stock reports

 

    

 

76 

 

Page 77: Citizens Charter

 

77 

 

B. Sales Report

STEPS

APPLICANTS/ CLIENTS

ACTIVITIES AND RESPONSIBILITY

LTO RESPONSIBLE

OFFICERS

LTO ACTIVITIES AND RESPONSIBILITIES

PARTICULAR PERSON IN

CHARGE

VENUE/ PLACE DURATION FORMS

I

Evaluators

-Receives and verifies sale’s report, evaluates completeness of supporting documents, encodes and uploads sale’s report

II Approving Officer -Approves sale’s report

III Releasing Officer -Tags the transaction as released in the system

 

  

Page 78: Citizens Charter

 

CHAPTER V. MOTOR VEHICLE INSPECTION (MVI)

MOTOR VEHICLE INSPECTION

I. SCOPE Inspection of new and in-use motor vehicle

II. AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES:

• Motor Vehicle Inspection Centers (MVIC) and all Authorized District Offices.

III. CRITERIA/QUALIFICATIONS & REQUIRED DOCUMENTS PER APPLICABLE TRANSACTION

• Official Receipt / Certificate of Registration (OR/CR) • Deed document (for New or Transfer of Ownership) • Certificate of Stock Reported (CSR) for New Registration. • Highway Patrol Group (HPG) clearance (For Change ownership/engine/chassis/ Color and

body configuration) • LES clearance for Lost Plate/CR/OR (recommended for removal) • Resolution from Anti Smoke Belching Unit (ASBU) or Traffic Adjudication Service (TAS)

for redemption of confiscated items. • Certificate of Public Convenience (CPC) or Order for dropping and substitution

(For change classification) • Certificate of Emission Compliance (CEC) from authorized Private Emission Testing Center (PETC) (for inspection conducted in LTO district offices)

78 

 

Page 79: Citizens Charter

 

IV. PROCEDURE a. IN MVIC

STEPS APPLICANT’S

ACTIVITIES AND RESPONSIBILITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES & RESPONSIBILITIES

PERSON IN

CHARGE

VENUE /PLACE

DURATION (ESTIMATE) FORMS FEES

I Submits the required documents.

Clerk Receives the documents, prepares the OR, dockets the transaction and forwards the OR to the cashier.

20 mins

II Pays the inspection fee Cashier

Receives Payment and issues the Official Receipt

10 mins

III Presents the Vehicle for inspection

Inspector Inspects the motor Vehicle for road worthiness; conducts emission test; Prepares the inspection report and returns the same together with the pertinent documents to the client.

35 mins

IV Submits the inspection report for approval and receives the approved inspection report.

Approving Officers

Approves the inspection report and releases the same to the client

10 mins

Total time: 60 mins

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Page 80: Citizens Charter

 

80 

 

b. In District Offices

Total time: 15 mins

STEPS APPLICANT’S

ACTIVITIES AND RESPONSIBILITIES

LTO RESPONSIBLE

OFICERS

LTO ACTIVITIES & RESPONSIBILITIES

PERSON IN CHARGE

VENUE /PLACE

DURATION (ESTIMATE) FORMS FEES

I Submits the required documents and presents the vehicle for inspection and receives the inspection report.

Motor Vehicle Inspector

Receives/evaluates the documents and conducts ocular inspection, Prepares, signs the inspection report; Returns the documents and instructs the client to proceed to the evaluator.

15 mins.

Page 81: Citizens Charter

 

CHAPTER VI. REGISTRATION

APPLICATION FOR NEW OR INITIAL MOTOR VEHICLE REGISTRATION (PRIVATE/FOR HIRE/GOVERNMENT/DIPLOMATIC)

SCOPE • Application for new or initial registration of motor vehicles.

BRAND NEW 1. Locally Manufactured 2. Imported

OTHERS:

1. Imported 2nd hand  2. Chopped/Cut Up/Assembled out of Imported Components 3. Rebuilt/Locally assembled (backyard) 4. Undocumented 5. Imported MV acquired through public bidding conducted by BOC 6. Underbond MVs 7. MVs Under Written Commitment 

 

AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICES  

Imported Motor Vehicles (except those imported by BOI accredited entities) • Diliman District Office • Pasay District Office • Kalookan City District Office • Quezon City District Office

(per Memorandum Circular No. AHS-2008-163)

Exempt MVs / under bond/MVs under written commitment

 

• Diliman District Office

Those not covered by A and B  

• All district offices and authorized extension offices

 

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Page 82: Citizens Charter

 

 

CRITERIA / QUALIFICATIONS / REQUIRED DOCUMENTS:  

A. BRAND NEW  

1. Locally Manufactured  

• Original Sales Invoice of MV with sales evaluation from Regional Office • Certificate of Stock Reported (CSR) • Certificate of Quality Control • Valid PNP-HPG MV Clearance Certificate • Duly accomplished and approved Motor Vehicle Inspection Report (MVIR) • Appropriate insurance certificate of cover • Valid Certificate of Public Convenience duly confirmed by the LTFRB, in case of for hire MV’s • Valid Motorized Tricycle Operators Permit (MTOP), for TC only • Taxpayer’s Identification Number (TIN)

2. Imported 

 

• Commercial Invoice of MV issued by the country of origin • Bill of Lading • BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • Certificate of Stock Reported (CSR) • Sales Invoice of the MV with sales evaluation from the Regional Office • PNP-HPG MV Clearance Certificate • Duly accomplished and approved Motor Vehicle Inspection Report (MVIR) • Appropriate insurance certificate of cover • Valid Certificate of Public Convenience duly confirmed by the LTFRB, in case of for hire MV’s • Valid Motorized Tricycle Operators Permit (MTOP) for TC only • Taxpayer’s Identification Number (TIN)

B. OTHERS   

1. Imported Second Hand (used) exempted from EO 156  

• Commercial Invoice or Certificate of Registration from country of origin • BOC Certificate of Payment - owner’s copy (if not electronically transmitted

by BOC) • Sales Invoice of MV with sale’s evaluation from the Regional Office

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Page 83: Citizens Charter

 

• Certificate of Stock Reported (CSR) • Certificate of Compliance to Emission Standards (CCES) issued by the

Regional Office • PNP-HPG MV Clearance Certificate • Duly accomplished and approved Motor Vehicle Inspection Report (MVIR)

issued by the MVIS or by any alternate MVIS accredited by LTO • Appropriate insurance certificate of cover • Taxpayer’s Identification Number (TIN)

 

2. Imported Second Hand by direct end user (First and Last Importation) 

• Commercial Invoice/Official Receipt or Certificate of Registration from country of origin • BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • Authority under the No Dollar Importation issued by the BIS-DTI • If no authority from BIS-DTI:

- Seizure Proceedings - Notice of Award

• Affidavit of first and last importation • Bill of Lading • Certificate of Compliance to Emission Standards (CCES) issued

by the Regional Office • PNP-HPG Clearance Certification • Duly accomplished and approved Motor Vehicle Inspection Report

(MVIR) issued by the MVIS or any alternate MVIS accredited by the LTO • Appropriate insurance certificate of cover • Taxpayer’s Identification Number (TIN)

                    

3. Imported Acquired through Donation  

• Commercial Invoice/Official Receipt or Certificate of Registration from the country of origin • Deed of Donation • BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • Certificate of Stock Reported • Bill of Lading • Secretary’s Certificate/Board Resolution (if donor is a corporation) • Certificate of Compliance to Emission Standards (CCES) issued by the Regional Office • PNP-HPG MV Clearance Certificate

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Page 84: Citizens Charter

 

• Duly accomplished and approved Motor Vehicle Inspection Report (MVIR) issued by MVIS or any alternate MVIS duly accredited by LTO

• Appropriate insurance certificate of cover • Taxpayer’s Identification Number (TIN)

4. Chopped/Cut‐up MV’s (MC‐88‐044,MC‐88063, Cir 71 s of 1981 and MC 711‐2006) 

   

• Original Sales Invoice of engine, body, and chassis with sales evaluation from Regional Office • BOC Certificate of Payment (if not electronically transmitted by BOC) • Certificate of Stock Reported (CSR) for engine and chassis • Certificate of Stock Reported issued by the Regional Office for the assembly of the rebuilt motor

vehicle • Affidavit of Rebuilt • Affidavit of Conversion, if applicable • Certificate of Compliance to Emissions Standards (CCES) issued by the Regional Office • PNP-HPG MV Clearance Certificate • Duly accomplished and approved Motor Vehicle Inspection Report (MVIR) issued by the MVIS

or any alternate MVIS duly accredited by LTO. • Appropriate insurance certificate of cover • Taxpayer’s Identification Number (TIN)

 

5. Rebuilt with Local Chassis/Body and with Imported                            engine  (Cir‐82‐008,MC‐509‐2004, MC‐542‐2004  BGC‐MC‐01327, MC‐712‐2006) 

• Original sales invoice of engine and chassis with Sales evaluation from Regional Office • Source of body • CSR for Engine and Chassis • Affidavit of Rebuilt executed by the owner and mechanic stating among others the date of

completion • Certificate of Compliance to Emission Standards issued by Regional Office • Certificate of Stock Reported issued by the Regional Office for rebuilt motor vehicle • PNP-HPG for MV Clearance Certificate • Duly accomplished and approved Motor Vehicle Inspection Report (MVIR) issued by the MVIS • Appropriate insurance certificate of cover • Valid Certificate of Public Convenience duly confirmed by the LTFRB in case of for hire MV’s • Taxpayer’s Identification Number (TIN)

 

 

 

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Page 85: Citizens Charter

 

6. Rebuilt with engine and/or chassis that are parts of  previously registered motor vehicles ( Cir 82‐008,MC‐09‐2004, MC‐542‐2004, BCG‐MC‐01327,  MC‐712‐2006) 

 

• Certificate of Registration and latest Official Receipt of payment of registration fees of the engine or chassis

• Source of body • Affidavit of Rebuilt executed by the owner stating among others

the date of completion • Confirmation of CR and OR from the issuing district office if the

rebuilt MV will be registered in another district office • Certificate of Compliance to Emission Standards issued by

Regional Office • Certificate of Stock Reported issued by the Regional Office

certifying that the rebuilt MV was reported to LTO in compliance with RA 6539, the anti-Carnapping Act of 1972

• PNP-HPG MV Clearance Certificate • Duly accomplished and approved Motor Vehicle Inspection Report issued by the MVIS • Appropriate insurance certificate of cover • Valid Certificate of Public Convenience duly confirmed by the LTFRB, in case of for hire MVs • Taxpayer’s Identification Number (TIN)

 

7. Rebuilt Truck/Bus with new or used imported engine and/or chassis (MC‐RIB‐2007‐831)           

• DTI-BIS/DTI Regional or Provincial Office Endorsement • Commercial Invoice from the country of origin • BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • Source of body • Certificate of Compliance to Emission Standards (CCES) • Affidavit of Rebuilt executed by the center’s authorized representative and mechanic stating

among others the date of completion • Certificate of Stock Reported for engine and chassis • Certificate of Stock Reported for rebuilt vehicle issued by the LTO Regional Office • PNP-HPG MV Clearance Certificate • Duly accomplished and approved Motor Vehicle Inspection Report (MVIR) issued by the LTO

MVIS • Appropriate insurance certificate of cover • Taxpayer’s Identification Number (TIN)

 

 

 

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8. Rebuilt Truck/Bus with imported engine or chassis combined with a previously registered component  (MC‐RIB‐2007‐831) 

         

• DTI-BIS/DTI Regional or Provincial Office Endorsement • Certificate of Registration and latest Official Receipt of payment of registration fees of the engine

or chassis • BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • Source of body • Affidavit of Rebuilt executed by the center’s authorized representative and mechanic stating

among others the date of completion • Certificate of Stock Reported for engine and chassis • Certificate of Stock Reported for rebuilt vehicle issued by the LTO Regional Office • Certificate of Compliance to Emission Standards (CCES) issued by Regional Office • PNP-HPG MV Clearance Certificate • Duly accomplished and approved Motor Vehicle Inspection Report (MVIR) issued by the LTO

MVIS • Appropriate insurance certificate of cover • Taxpayer’s Identification Number (TIN)

 

9. Rebuilt Truck/Bus with engine and chassis purchased locally or from previously registered vehicles or combination thereof (MC‐RIB‐2007‐831) 

 

• DTI-BIS/DTI Regional or Provincial Office Endorsement • Certificate of Registration and latest Official Receipt of payment of registration fees (for

previously registered engine and/or chassis) • Confirmation of CR and OR from the issuing district office if the rebuilt will be registered in

another district office • Sale’s Invoice of engine and/or chassis duly reported for sale’s evaluation at the concerned LTO

Regional Office (for locally purchased engine and/or chassis) • Source of body • Affidavit of Rebuilt executed by the center’s authorized representative and mechanic stating

among others the date of completion • Certificate of Compliance to Emission Standards (CCES) • Certificate of Stock Reported for engine and chassis • Certificate of Stock Reported for rebuilt vehicle issued by the LTO Regional Office • PNP-HPG MV Clearance Certificate • Duly accomplished and approved Motor Vehicle Inspection Report issued by the LTO MVIS • Appropriate insurance certificate of cover • Taxpayer’s Identification Number (TIN)

 

10.  

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11. Rebuilt Truck/Bus with imported engine and/or chassis acquired through public bidding (MC‐RIB‐2007‐831) 

                                

• DTI-BIS/DTI Regional or Provincial Office Endorsement • Decision on Seizure Proceedings • Notice of Award • Certificate of Sale/Deed of Sale duly noted by the COA • BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • Affidavit of Rebuilt executed by the center’s authorized representative and mechanic stating

among others the date of completion • Certificate of Stock Reported for engine and chassis • Certificate of Stock Reported for rebuilt vehicle issued by the LTO Regional Office • BOC official receipt evidencing payment of acquisition cost of the component parts. • Certificate of Compliance to Emission Standard (CCES) • PNP-HPG MV Clearance Certificate • Actual Inspection of the MV with duly accomplished and approved MVIR • Appropriate Insurance Certificate of Cover • Taxpayer’s Identification Number (TIN)

 

12. Rebuilt Truck/Bus with undocumented component/s provided that the components do not bear or show any traces of defacing and or tampering (MC‐RIB‐2007‐831) 

 

• DTI-BIS/DTI Regional or Provincial Office Endorsement • Duly approved application together with the official receipt of payment of application fee • BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • Certificate of Stock Reported for engine and chassis • Certificate of Stock Reported for rebuilt vehicle issued by the LTO Regional Office • Affidavit of Ownership/undertakings executed by the owner, stating among others the reasons for

registration of the subject components, the fact surrounding the loss of the documents and absolving any LTO official/employee from any liability, civil/criminal and legal liability or otherwise, arising thereto

• Affidavit of Publication executed by the publisher • Certificate of Compliance to Emission Standards (CCES) • Investigation Report of the MV inspector • Surety Bond equivalent to the prevailing market value of the MV or component, for one (1) year • Affidavit of Rebuilt executed by the center’s authorized representative and mechanic stating

among others the date of completion • PNP-HPG MV Clearance Certificate • PNP-HPG Macro Etching Report • Duly accomplished and approved Motor Vehicle Inspection Report (MVIR) • Taxpayer’s Identification Number (TIN)

 

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13. Imported MVs acquired through public bidding                                 

• Decision on seizure proceedings • Notice of Award • Certificate of Sale/Deed of Sale duly noted by the COA • BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • BOC official receipt evidencing payment of acquisition cost. • Certificate of Stock Reported • Certificate of Compliance to Emission Standard issued by the Regional Office • PNP-HPG MV Clearance Certificate • Actual Inspection of the MV with duly accomplished and approved MVIR by MVIS • Appropriate Insurance Certificate of Cover • Taxpayer’s Identification Number (TIN)

 

14. Underbond MVs  

• BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • Certificate of Stock Reported • Certificate of release of the MV by the authority of the Commissioner • Copy of the Re-export Bond duly approved by the Bureau of Customs to determine the effectivity

date and duration of the MVs temporary stay in the country • Registration Certificate issued by the country of origin or Commercial Invoice from the country of

origin • Bill of Lading • Certificate of Compliance to Emission Standard issued by Regional Office • PNP-HPG MV Clearance Certificate • Actual inspection of the MV with duly accomplished and approved Motor Vehicle Inspection

Report (MVIR) • Appropriate Insurance Certificate of Cover

 

15. MVs Under Written Commitment  

• BOC Certificate of Payment - owner’s copy (if not electronically transmitted by BOC) • Certificate of Stock Reported • Copy of the written commitment duly approved by the Bureau of Customs to determine the

effectivity date and duration of the MVs temporary stay in the country • Registration Certificate issued by the country of origin or Commercial Invoice from the country of

origin • Endorsement from Department of Foreign Affairs if the MV is embassy owned • Bill of Lading • Certificate of Compliance to Emission Standards issued by Regional Office

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• PNP-HPG MV Clearance Certificate • Actual Inspection of the MV with duly accomplished and approved motor vehicle Inspection

Report (MVIR) by MVIS • Appropriate Insurance Certificate of Cover

      

16. Light Electric Vehicle  

• Commercial Invoice of the vehicle from the country of origin • BOC Certificate of Payment – owner’s copy (if not electronically transmitted by BOC) • Type approval from the country of origin with specifications including the speed restrictions • Certificate of Stock Reported (CSR) • Certificate of Conformity (COC) issued by DENR • PNP-HPG MV Clearance Certificate • Duly accomplishes and approved Motor Vehicle Inspection Report (MVIR) • Appropriate issuance certificate of cover • Taxpayer’s Identification Number (TIN)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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LTO RESPONSIBLE  

OFFICER STEPS 

APPLICANT/CLIENT ACTIVITIES AND RESPONSIBILITY  

LTO  ACTIVITIES AND RESPONSIBILITIES VENUE/ PLACE 

DURATION (ESTIMATE)  FORMS FEES

I  ‐Submits documentary requirements to the evaluator. 

Evaluator       ‐Ensures that all documentary   

  requirements are complete and   

  authentic; Processes the transaction;  

‐Forwards the documents to the Input   

  Clerk. 

  20 mins.

II    Input clerk       ‐Encodes details which are not included   

  in the cascaded details from MAIDRs 

‐Forwards documents to the Approving   Officer. 

  15 mins.

III    Approving officer           ‐Approves/disapproves transactions 15 mins.

IV  ‐Pays the corresponding fees 

‐Receives the Official  

‐Receipt of payment 

Cashier  ‐Accepts payment of all necessary fees   

  and issue the receipt to the client   

  (Yellow copy is attached to the  

   records) 

‐Instructs client to proceed to Releasing   Window. 

  20 mins.  Official Receipt (OR) 

 

V    Supply/ Releasing Officer 

‐Prints the Certificate of Registration. 

 

  10 mins.  Certificate of Registration  

 

VI    Chief of office           

90 

 

‐Signs the Certificate of Registration. 10 mins.

VII  ‐Receives the plates, sticker and OR/CR 

‐Signs the plate, sticker and CR log book. 

Supply/ Releasing Officer 

‐Dockets the plates, sticker to be issued    30 mins.  CR logbook

  Issues the plates, sticker and  OR/CR 

‐Ensures that the client had signed the     plate, sticker and CR log book for   audit purposes

   

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PROCEDURE Note: time counted from actual processing of documents under normal conditions.            Total time:   120 minutes 

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APPLICATION FOR RENEWAL OF MOTOR VEHICLE REGISTRATION    

I. SCOPE  

General Requirements for all Classifications

Additional Requirements for:

• Diplomatic • Other Excempt Vehicle (OEV) from SBMA / CPC • For Stolen/Recovered MV’s 

 

II. AVAILABILITY OF SERVICES AT THE FOLLOWING OFFICES:     At all District offices  

 

III. CRITERIA / QUALIFICATIONS & REQUIRED DOCUMENT PER APPLICABLE TRANSACTION

1.   GENERAL REQUIREMENTS FOR ALL CLASSIFICATIONS  

• Original copy of Certificate of Registration (CR) and original copy of Official Receipt (OR) of Payment

• Appropriate Insurance Certificate of Cover (COC) • Actual Inspection of MV with duly accomplished and approved Motor Vehicle Inspection

Report (MVIR) • Certificate of Emission Compliance (CEC) issued by private emission testing centers (PETC)

authorized by DOTC/LTO • TIN • Confirmation of franchise from the Records Section/Regional Office/LTFRB, in case of for hire

only •    Valid Motorized (Municipal) Tricycle Operator’s Permit (MTOP) for tricycle (TC) only 

 

2. Additional Requirements For:

a. Diplomatic/Tax Exempt • Endorsement from the Department of Foreign Affairs (DFA) Protocol’s Office

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• Exempt from Certificate of Emission Compliance (CEC) from PETC and TIN.

b. Other Except Vehicle (OEV) from SBMA & Clerk Development Corporation

• Certificate from SBMA/CDC that the MV is still classified as   Other Except Vehicle (OEV)  

 

 

 

 

 

 

 

 

 

 

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IV. PROCEDURE 

APPLICANT/CLIENT ACTIVITIES AND RESOPNSIBILITY

STEPS LTO RESPONSIBLE  

OFFICER LTO  ACTIVITIES AND RESPONSIBILITIES 

VENUE/ PLACE 

DURATION (ESTIMATE)  FORMS FEES

I  ‐Submits documentary requirements to the evaluator. 

Evaluator       ‐Ensure that all documentary requirements are complete and authentic, 

 ‐Process the transaction  

 informs the client of his/her transaction ID,  

  6 mins

II    Approving officer           ‐Approves/disapproves transactions 4 mins

III  ‐Pays the corresponding fees 

‐Receives the Official Receipt of payment  

       Cashier ‐Accept payment of all necessary fees and issue the receipt to the client (Yellow copy is attached to the records) 

Instructs client to proceed to releasing window 

  10mins

IV  ‐Receives sticker and OR 

Signs the sticker   log book. 

Releasing Officer       ‐Dockets the  sticker to be issued 

‐Issues the sticker and OR 

‐Ensures that the client had signed the  sticker  log book for audit purposes 

  10mins

V    Scanning Clerk         ‐Scan the necessary documents in the IT system (i.e. Previous CR/ LTFRB Confirmation) 

VI    Records Officer         ‐Files all the documents

 

 

94 Note: time counted from actual processing of documents under normal conditions          Total time: 30 minutes 

 

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APPLICATION FOR TRANSFER OF OWNERSHIP

SCOPE  

TRANSFER OF OWNERSHIP 

a. Transfer of Ownership of Underbond MV’s b. Transfer of Ownership Obtain under a sheriff’s Certificate of Sale under a Judicial Foreclosure Sale. c. Transfer of Ownership of MV’s Obtain under a sheriff’s Certificate of Sale under an Extra- Judicial Foreclosure Sale. d. Transfer of Ownership of MV’s Obtain under an Extra- Judicial Foreclosure sale Conducted before the Notary Public e. Transfer of Ownership of MV’s Obtain under Sheriff’s Certificate of Sale Pursuant to a money Judgment which has

become final f. Transfer of Ownership of MV’s purchased from Diplomatic/Tax Exempt Personnel. g. Transfer of Ownership of MV’s Covered by CB No.1168 Purchased from “BALIKBAYANS” h. Transfer of Ownership of Private MV’s i. Transfer of Ownership of For Hire MV’s j. Registration of MV’s acquired through public bidding conducted by government office/entity. k. Registration of MV’s acquired through public bidding conducted by the Bureau of Customs. l. Registration of MV’s acquired through Donation. m. A Notary Public by Virtue of a Mechanic’s Lien obtains registration of MV at public auction. n. Registration of MV’s acquired through Extra-Judicial Settlement of estate of Deceased Person o. Registration of MV’s acquired through Judicial Settlement of estate of Deceased Person. p. Registration of MV’s Subject to lease Agreement.

 

AVAILABILITY OF SERVICE AT THE FOLLOWING OFFICE  

‐ At all LTO district Offices 

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   CRITERIA / QUALIFICATION / REQUIRED DOCUMENTS 

 

1. TRANSFER OF OWNERSHIP  

a. Transfer of Ownership of Underbond MV’s

• Cancellation of Bond from the Bonds Division, Bureau of Customs • Certificate of Payment from the Bureau of Customs • Official receipt of tax payment • Deed of sale • Confirmation of tax payment from the LTO C.O. Registration Section • Latest official receipt of payment of MVUC and other fees • PNP/HPG Motor Vehicle clearance Certificate • Actual inspection of the motor vehicle with duly accomplished and approved Motor Vehicle Inspection Report

(MVIR) • Appropriate Insurance Certificate of Cover. • Certificate of Emission Compliance (CEC) • TIN

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b. Transfer of Ownership Obtain under a sheriff’s Certificate of Sale under a Judicial Foreclosure Sale. (Sec. 14, Act 1508) (AO No. 84AO-DIR-001)

• Original copy of the Sheriff’s Certificate of Sale • Original copy of the Sheriff’s Return • Cancellation of the Chattel Mortgage by the Register of Deeds on the basis of the Sheriff’s Certificate of Sale • Proof of Posting of sale a public auction for at least ten (10) days in at least two (2) public places in the location

whre the mortgator’s property is to be sold, before the sale • Proof of written notice to the Mortgator at least ten (10) days before the sale • Official receipt off payment for the cancellation of Chattel Mortgage from the register of deeds • Original copy of the Certificate of Registration encumbered (CRE) and latest official receipt of the payment of

MVUC and other fees. In the absence thereof, a certification from the Sheriff that the original copies were not turned over to him at the time of the auction sale

• Confirmation of CR/OR when the registered district office is different from the CR/OR

c. Transfer of Ownership of MV’s Obtain under a sheriff’s Certificate of Sale under an Extra- Judicial Foreclosure Sale. (Sec. 14, Act 1598)

• Original copy of the Sheriff’s Certificate of Sale • Original copy of the Sheriff’s Return • Cancellation of the Chattel Mortgage by the Register of Deeds on the basis of the Sheriff’s Return • Proof of posting of notice of sale at public auction for at least ten (10) days in at least two (2) public places in the

municipality when the mortgaged property is to be sold • Proof of written notice of the mortgagor at least ten (10) days before the sale • Official Receipt from the Register of Deeds showing payment of the Chattel Mortgage fee • Original copy of the Certificate of Registration with Encumbrance (CRE) and the latest official receipt of the

payment of registration fees. In the absence thereof, a certification from the Sheriff that the original copy was not turned over at the time of the sale

• PNP/HPG Motor Vehicle clearance • Actual inspection of the motor vehicle and duly accomplished Motor Vehicle Inspection Report (MVIR) • Appropriate Insurance Certificate of Cover.

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d. Transfer of Ownership of MV’s Obtain under an Extra- Judicial Foreclosure sale Conducted before the Notary Public (Arts. 2112 and 2141, new Civil Code of the Philippines in relation to act 1508)

• In addition to the enumeration’s under “P” hereof, a Certification from the Branch Clerk of Court of the city or

municipality where the sale was conducted that there is no available Sheriff or the place where the sale is to take place is far from where the Sheriff performs his official duties, shall be required (Mahoney vs. Tuazon, 19 Phil., 952);

• Article 2112 of the civil code of the Philippines requires a second bidding in case of failure of the first public auction. Where there is a failure of bid at the second public auction, the mortgagee may appropriate the motor vehicles to himself. In case, he shall be obliged to give an acquittal for his entire claim.

e. Transfer of Ownership of MV’s Obtain under Sheriff’s Certificate of Sale Pursuant to a money Judgment which has

become final • Original copy of the Sheriff’s Certificate of Sale • Original copy of the Sheriff’s Return • Cancellation of the Chattel Mortgage by the Register Of Deeds on the basis of the Sheriff’s Return • Proof of posting of notice of sale at public auction for at least ten (10) days before the sale • Proof of written notice of the mortgagor at least ten (10) days before the sale • Official Receipt of payment for the cancellation of the Chattel Mortgage from the Register of Deeds • Original copy of the Certificate of Registration Encumbered (CRE) and the latest Official Receipt of Payment of

registration. In the absence thereof, a certification from the Sheriff that the original copy was not turned over at the time of the sale

• A certification from the Branch Clerk of Court of the city or municipality where the sale was conducted that there is not available sheriff or the place where he sale is to take place is far from where the sheriff performs his official duties, shall be required (Mahoney vs Tuazon, 19 Phil 952)

• Article 2112 of the Civil Code of the Philippines requires a second bidding in case of failure of the first public auction. Where there is a failure of bid at the second public auction, the mortgagee may appropriate the motor vehicle to himself. In this case, he shall be obliged to give an acquittal for his entire claim

• PNP/HPG Motor Vehicle Clearance • Actual Inspection of the motor vehicle with duly accomplished and approved Motor Vehicle Inspection Report (MVIR) • Appropriate Insurance Certificate of Cover • Certificate of Emission Compliance (CEC) • Tax Identification Number (TIN)

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f. Transfer of Ownership of MV’s purchased from Diplomatic/Tax Exempt Personnel.  

• Duplicate original copy of the Decision rendered by the Court under its own seal • Certification by the Clerk of Court that the judgment/decision has become final and executory • Duplicate copy of the writ of execution under the seal of the court. • Original copy of the Sheriff’s Certificate of Sale • Original copy of the Sheriff’s Return • Original copy of the Certificate of Registration encumbered (CRE) and the latest official receipt of payment of MVUC

and other fees. In the absence thereof, a Certification from the Sheriff that the original copy was not turned-over at the time of the sale

• Confirmation of OR/CE when the registry is District Office is different from the D.O that issued the OR/CR. • PNP/HPG Motor Vehicle clearance certificate • Actual inspection of the motor vehicle WITH duly accomplished and approved Motor Vehicle Inspection Report

(MVIR) • Appropriate Insurance Certificate of Cover. • TIN • Certificate of Emission Compliance (CEC)

 

Note: Registration of these Motor Vehicles shall be affected only in the District Office that issued the latest Certificate of Registration. Moreover, all delinquencies in the registration fees and/or outstanding obligations and taxes of the vehicle, if any, shall be collected and paid, at the time of the application. 

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g. Transfer of Ownership of MV’s Covered by CB No.1168 Purchased from “BALIKBAYANS”  

• Certificate of Registration • Latest official receipt of payment of registration fees • Endorsement letter from the Central Bank pursuant to CB NO. 1168 • Certificate of payment of taxes and duties from the Bureau of Customs • Confirmation of tax payment from LTO Registration Section • Deed of sale of the motor vehicle • PNP/HPG Motor Vehicle clearance certificate • Actual inspection of the motor vehicle with duly accomplished and approved Motor Vehicle Inspection report • Appropriate Certificate of Cover • Certificate of Emission Compliance • TIN • Certification from CICCO/Bureau of Import Services regarding the ownership • Original copy of Deed of Sales / Transfer  Confirmation of Registration Certificate (Cir. No. 123)   Board of Resolution of Secretary's Certificate, if the vendor /   

Transferor is a Corporation 

 

NOTE: Only Diliman District Office is authorized to accept this Transaction. 

 

 

 

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h. Transfer of Ownership of Private MV’s

• Original copy of the certificate of Registration (CR) or Certificate of Registration-Encumbered (CRE) • Original copy of latest Official Receipt of payment of MVUC and other fees • Original copy of Deed of Sale/Transfer/Conveyance • Confirmation of CR/OR in case the transacting District Office is different from the District Office that issued the CR • Written Consent from the Financing Company in case of CRE • PNP-HPG MV Clearance Certificate • Actual inspection of MV with duly accomplished and approved Motor Vehicle Inspection Report (MVIR) • Appropriate Insurance Certificate of Cover • Taxpayer’s Identification Number (TIN) • Valid IDs of the Vendor & the Vendee.

i. Transfer of Ownership of For Hire MV’s

• Original copy of the certificate of Registration (CR) or Certificate of Registration-Encumbered (CRE) • Original copy of latest Official Receipt of payment of MVUC and other fees • Original copy of Deed of Sale/Transfer/Conveyance • Confirmation of CR/OR in case the transacting District Office is different from the District Office that issued the CR • Written Consent from the Financing Company in case of CRE • Copy of Valid Franchise duly confirmed by the LTFRB • PNP- HPG MV Clearance Certificate • Actual inspection of MV with duly accomplished and approved Motor Vehicle Inspection Report (MVIR) • Appropriate Insurance Certificate of Cover • Taxpayer’s Identification Number (TIN) • Valid IDs of the Vendor & the Vendee

Note: Copy of the franchise confirmative of the Franchising.

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j. Registration of MV’s acquired through public bidding conducted by government office/entity.  

• Notice of Award together with General Form 17A (Inventory and Inspection Report) • Certificate of Sale or Deed of Sale duly noted by the COA Representative • Official Receipt of Payment of the auctioned property • Original Copy of the Certificate of Registration • Latest Official Receipt of payment of MVUC and other fees (in the absence of the original CR and OR; a Certification

from the Head of Office that conducted the public bidding to the effect that there was no original copy of CR and OR at the time of the bidding)

• Confirmation of CR/OR when the registering District Office is different from the District Office that issued the CR and OR

• PNP/ HPG Motor Vehicle Clearance • Actual inspection of the motor vehicle with duly accomplished and approved Motor Vehicle Inspection Report (MVIR) • Appropriate Insurance Certificate of Cover. TIN

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k. Registration of MV’s acquired through public bidding conducted by the Bureau of Customs.

 

• Decision on the seizure proceedings • Notice of Award • Certificate of Sale or Deed of Sale duly noted by the COA representative • Bureau of Customs’ Certificate of Payment on duties and taxes • Confirmation by the LTO Registration Section • BOC official receipt evidencing payment of the acquisition cost • PNP/ HPG Motor Vehicle clearance • Actual inspection of the motor vehicle and duly accomplished Motor Vehicle Inspection Report (MVIR) • Appropriate Insurance Certificate of Cover.

 

l. Registration of MV’s acquired through Donation.  

• Deed of Donation • Original copy of the Certificate of Registration and latest official receipt of payment of Motor Vehicle Users Charge

(MVUC) and other fees if the motor vehicle is previously registered • Confirmation of CR/OR when the registering D.O. is different from the District Office the issued CR/OR • Confirmation of sales from the Regional Office if the MV is donated by a dealer/assembler (basis of confirmation shall

be the Certificate of Stock Reported (CSR)) • PNP/ HPG Motor Vehicle Clearance Certificate • Actual inspection of the motor vehicle with duly accomplished and approved Motor Vehicle Inspection Report

(MVIR); and • Appropriate Insurance Certificate of Cover. • Certificate of Emission Compliance (CEC) TIN

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m. A Notary Public by Virtue of a Mechanic’s Lien obtains registration of MV at public auction.(Arts. 1131, 1132, 2112,

2213, 2114, and 2122, New Civil of the Philippines)

This refers to motor vehicles obtained by the mechanic as pledge for the motor vehicle owner’s obligations. For failure of the car owner to pay the labor and materials in the repair of the car, the mechanic or shop owner can appropriate the vehicle by means of this procedure: 

• Demand letter of the mechanic addressed to the MV owner who failed to pay the labor and materials in the repair of the motor vehicle as provided in the Contract;

• Copy of the contract entered into by the mechanic and the car owner; • Proof of Notice of the sale at public auction in at least two (2) public conspicuous places; • At least three (3) written notice to the MV owner of the sale at public auction sent personally or by Registered Mail • Original copy of the Certificate of Sale; • Original copy of the Notary Public’s Return; • Affidavit of the Notary Public who conducted the public bidding as proof of compliance to the above requirements; • Original copy of the Certificate of Registration and the latest official receipt of the payment of MVUC and other

fees. In the absence thereof, a certification from the Notary Public that conducted the public bidding that the original copy was not turned over at the time of the sale;

• Confirmation of CR/OR when the registering D.O. is different from the D.O. that issued the CR/OR. • PNP/ HPG Motor Vehicle clearance certificate • Actual inspection of the motor vehicle with duly accomplished and approved Motor Vehicle Inspection Report

(MVIR); and • Appropriate Insurance Certificate of Cover. • Certificate Emission Compliance (CEC) • TIN

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n. Registration of MV’s acquired through Extra-Judicial Settlement of estate of Deceased Person

• Original copy of the Certificate of Registration and the latest official receipt of payment of MVUC and other fees • Deed of Extra-Judicial Settlement of Estate in case the deceased is survived by two (2) or more heirs or Affidavit of

Sole Adjudication in Case the deceased is survived by only one (1) heir • Proof of publication of the Deed in any newspaper of general circulation three (3) times for three (3) consecutive weeks • Proof of recording of the Deed in the Register of Deeds of the locality where the deceased resided • PNP/ HPG Motor Vehicle Clearance certificate • Confirmation of CR/OR when the registering D.O. is different from the D.O. that issued the CR/OR. • Actual inspection of the motor vehicle with duly accomplished and approved Motor Vehicle Inspection Report (MVIR) • Appropriate Insurance Certificate of Cover. • Certificate of Emission Compliance (CEC) • TIN

o. Registration of MV’s acquired through Judicial Settlement of estate of Deceased Person.

 

• Original copy of Certificate of Registration and latest official receipt of payment of MVUC and other. • Confirmation of CR/OR when the registering D.O. is different from the D.O. that issued the CR/OR. • Certified true copy of Copy of Court Decision • PNP/ HPG Motor Vehicle Clearance certificate • Actual inspection of the motor vehicle with duly accomplished and approved Motor Vehicle Inspection Report (MVIR) • Appropriate Insurance Certificate of Cover. • Certificate of Emission Compliance (CEC) • TIN

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p. Registration of MV’s Subject to lease Agreement.

Registration of MV’s subject to lease agreement shall be considered as voluntary encumbrance. An amount prescribed by LTO shall 

be collected for every annotation or cancellation of lease agreement. 

• Original copy of the Certificate of Registration • Latest official receipt of payment of MVUC and other fees • Actual inspection of the motor vehicle with duly accomplished and approved Motor Vehicle Inspection Report

(MVIR). • Taxpayer’s Identification Number (TIN)

 

 

 

 

 

 

 

      PROCEDURE 

 

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STEPS APPLICANT/CLIENT

ACTIVITIES AND RESPONSIBILITY 

LTO RESPONSIBLE  OFFICER 

LTO  ACTIVITIES AND 

RESPONSIBILITIES 

VENUE/ PLACE 

DURATION (ESTIMATE)  FORMS FEES

I  ‐Submits documentary     

  requirements to the   

 evaluator. 

Evaluator       ‐Ensure that all documentary requirements   

  are complete and authentic, 

‐Request for the retrieval of mother file.  

 (if required) 

  5mins.

II    Records officer       ‐Retrieves mother file 

‐Dockets the file number in the outgoing   

  log book 

‐Forwards records to the evaluator 

  10 mins

III    Evaluator       ‐Process the transaction 

 informs the client of his/her transaction   

 ID, 

  5 mins.

IV    Input clerk       ‐Encodes details which are not included in   

  the cascaded details from MAIDRs 

‐Forwards documents to the approving   

 officer 

  4mins.

V    Approving officer           ‐Approves/disapproves transactions 5 mins.

VI  ‐Pays the corresponding   

  fees 

‐Receives the Official   

  Receipt of payment  

Cashier       ‐Accept payment of all necessary fees and   

  issue the receipt to the client (Yellow   

  copy is attached to the records) 

107

 

‐Instructs client to proceed to releasing   

 window 

  5 mins.

VII    Supply officer           ‐Prints the Certificate of Registration 4mins.

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STEPS APPLICANT/CLIENT

ACTIVITIES AND RESPONSIBILITY 

LTO RESPONSIBLE  OFFICER 

LTO  ACTIVITIES AND 

RESPONSIBILITIES 

VENUE/PLACE 

DURATION (ESTIMATE)  FORMS FEES

IX  ‐Receives the plates,   

  sticker and OR/ 

‐Signs the plate, sticker   

  and CR log book. 

Releasing Officer       ‐Dockets the plates, sticker to be issued 

  Issues the plates, sticker and  OR 

‐Ensures that the client had signed the   

  plate, sticker and CR log book for audit   

  purposes 

  22 mins.

X    Scanning Clerk         ‐Scan the necessary documents in the IT   

 system (i.e. Sales Invoice, PNP Clearance 

XI    Records Officer       ‐Files all the documents  

 

 

Note: time counted from actual processing of documents under normal conditions          TOTAL TIME: 64 MINUTES 

 

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CHAPTER VII. SCHEDULE OF FEES

LAW ENFORCEMENT

In compliance with Executive Order No. 218 dated 15 March  2000 as implemented by DOF‐DBM Joint Circular 200‐2 dated 04 April 2000 the following revised schedule of administrative fees, charges, fines and penalties of the Land Transportation Office revising DOTC Department Order 93‐693, are hereby approved and implementation: 

FINES/PENALTIES FOR TRAFFIC AND ADMINISTRATIVE VIOLATIONS:    APPROVED RATES 

    A. Violations in Connection with Licensing              

  1.  Driving without License               1,500.00   2.  Driving without delinquent of expired license          400.00   3.  Driving with suspended or revoked or improper license       1,000.00   4.  Failure to carry Driver’s License             200.00   5.  Failure to sign Driver’s License             200.00   6.  Driving under the influence of liquor.           5,000.00      ‐ and two (2) months suspension of driver’s license       5,000.00             ‐ for the 2nd offense and three (3) months suspension       6,000.00        of driver’s license  

‐ for  subsequent violations after the 2nd offense        7,000.00   and six months suspension of driver’s license;   after 3rd offense automatic revocation of driver’s license  

7.  Driving under the influence of drugs                         10,000.00 8.  Allowing an unlicensed/improperly licensed person to      1,000.00        drive motor vehicle.                   ‐suspension of plates, registrations and Driver’s License      for 2 months      

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9.  Possession and use of fake/spurious Driver’s License         2,000.00                    ‐if the drivers has been issued an authentic license,                     it shall be suspended for 1 year in addition to the fine    ‐if the driver has not been issued an authentic license,     he shall be disqualified, to secure a Driver’s License for a     period of two (2) years.   10.  Conviction of the driver of a crime using a motor vehicle        3,000.00  11.  Student driver operating a MV without being accompanied by a       500.00           Licensed driver  12.  Unlicensed conductor of a motor vehicle for hire          500.00 13.   Operating / driving a motor vehicle which is unregistered / improperly           Registered       ‐if committed by the driver without the knowledge and        2,000.00      Consent of the owner/operator    ‐if the driver is also the processor of the subject motor vehicle       4,000.00    ‐in both cases the motor vehicle shall be impounded or the      plates if any shall be confiscated and shall not be released     until properly registered. 14. Operating a motor vehicle with unregistered substitute or            5,000.00         replacement engine, engine block or chassis    ‐the subject MV shall be impounded until such parts are      properly registered  15. Failure to carry certificate of registration or official receipt             150.00        of registration 16. Operating /allowing the operation of MV with a suspended / revoked       1,000.00        Certificate/Official Receipt of registration.    ‐the subject MV shall be impounded and its plate held     during the suspension 

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   ‐in addition to the original suspension the said MV and      plates shall further be suspended for two (2) years.    17. Tourist operating or allowing the use  of non Philippine registered            5,000.00                     Motor Vehicle beyond the 90 day period of his sojourn in the          country.     ‐the MV shall not be allowed to operate by the confiscation       Of its plates, OR & CR until properly registered.    ‐in addition, if the driver is a holder of local driver’s license,    the same shall be suspended for one (1) month.  

B. Violations in Connection with Number of Plates  18.  Motor Vehicle number plates not firmly attached        200.00 19.  Obscure plates                200.00 20.  License plates different from body number on Public Utility MV    500.00 21. Improper display of a motor vehicle permanent plate      500.00 22.  Display/Use of an expired commemorative plates or stickers     2,000.00 23.  tampered/ marked plates or stickers          2, 000.00 24.  Illegal transfer or use of MV regularly issued MV plates, tags or     10,000.00         stickers except security plates on authorized Motor Vehicle    ‐Owners/Operators are conclusively presumed to have     Committed the illegal transfer.   ‐Drivers of MV involved in illegal transfer of plates, sticker     shall suffer the suspension of their Driver’s License for       three (3) months    ‐if the MV with illegal transferred plates or stickers is used     In the commissions of a crime, its owner shall suffer the penalty      of 12,000.00 fine and suspension of plates and registration       certificate and Official Receipt for two (2) years     

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C.  Violations Relative to Equipments, Parts, Accessories, Devices and Markings of Motor Vehicle  

25. Operating MV with metallic tires in any public high ways      5,000.00 26. Defective Brake                500.00 27. Improper/Defective Horn or signaling device         300.00 28. Use or installation of unnecessary lights in front and rear of a     300.00        Motor Vehicle 29. Operating motor vehicle without head, tail, plate and/or brake lights   300.00 30. Without muffler                150.00 31. Without wiper                150.00 32. Dirty or unsightly or unsanitary MV            300.00 33. Dilapidated or defective MV             1,000.00   ‐to hold release of plates until defect is correct 34. Failure to paint or improper painting of authorize route or PUJ    500.00         Filcabs, Shuttle Services, Trucks For Hire, Taxis and similar for          For Hire Motor Vehicles operating with fixed routes.   ‐to hold plates until defect is corrected 35. Non painting of business or trade name           500.00   ‐to hold plates until defect is corrected 36. Use of unauthorized improvised plates          300.00 37. Without or defective hand brakes            200.00   ‐to hold plates pending correction of defect 38. Without or defective speedometer            200.00   ‐to hold plates pending correction of defect 39. Without or defective windshield wiper          200.00   ‐to hold plates pending correction of defect 40. Without rear view mirror              200.00   ‐to hold plates pending correction of defect 41. Without interior light              200.00   ‐to hold plates pending correction of defect  42. Without name or business name and address of operator inscribe    500.00   ‐to hold Plate or OR/CR until defect is corrected 43. Unauthorized use of bell, siren or exhaust whistle         15,000.00   ‐forfeiture of the said gadgets in favor of the government  44. Without functional spare tire             300.00  

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45. Without red flag or red lights on projecting end of load extending    500.00         more than a meter beyond the bed or body, and in the evening          red lights visible at least 50 meters away. 46. Failure to paint plate number on a motor vehicle for hire      500.00   ‐to be imposed upon the owner/driver 47. Failure to carry Early Warning Device (EWD)          150.00 48. Failure to install EWD 4 meters from the front rear and of      500.00          the stalled motor vehicle    ‐to be imposed upon the owner/driver 49. Without Capacity marking               375.00   ‐to be imposed upon the owner/driver 50. Unauthorized installation of jalousies, painted windshield or     600.00        colored windshield.   ‐to be imposed upon the owner/driver 51. Installation of dim/colored lights, strobe lights, dancing lights    600.00          or similar lights   ‐to be imposed upon the owner/driver of the motor vehicles 52. Use or installation of heavily tinted colored/painted windshield or     600.00         or window glass   ‐to be imposed upon the owner/driver     sunvizor or light tinted are allowed  53. Without permanent tail gate with inscription “Not for Hire”      500.00          sign in a private jeepney/jitney    ‐to be imposed upon the owner 54.Use/installation of a glaring/stainless object upon at the front     500.00        and/or rear of a motor vehicle   ‐to be imposed upon the owner           

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D. Weights and Load Limits:  

55. Load extending beyond the projected width without permit      500.00   ‐to be imposed upon the driver 56. Axle overloading – an amount equivalent to 25% of MVUC at the     300.00       time of infringement on owner/operator or driver of trucks and        trailers for loading beyond their registered gross weight, vehicle       weight. The penalty shall be waived for loads exceeding the        registered GVW by a tolerance of less than 5%. No motor vehicle        shall exceed thirteen thousand five hundred (13,500) kgs. Or the        vehicle load exceeds 150% of the maximum allowable gross weight. 57. Operating a passenger truck (bus) with cargo exceeding 160 kgs.    300.00   ‐to be imposed upon either the driver/operator or conductor  58. Allowing more passengers and/or freight or cargo in excess of carrying   300.00        capacity of MV 59. Baggage or freight carried on top of truck exceeds 20 kgs. Per sq. meter        and not distributed in such a manner as not to endanger the passenger         or stability of the truck  

E. Prohibited or Illegal Operation of Motor Vehicles            60. Out of line                  6,000.00   For Operators/Owners:     1st Offense     & addt’l P1, 500.00 per day reckoned from     the day of apprehension until the case was      settled and suspension of registration and/or     impoundment of MV for three (3) months      2nd Offense     & addt’l P2, 000.00 per day reckoned from      the day of apprehension until the case was     settled and suspension of registration and/or     impoundment of MV for six (6) months    

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    3rd Offense     & addt’l P2, 500.00 per day reckoned from      the day of apprehension until the case was      settled, revocation of registration and forever     banned from applying for a franchise and/or     revocation of franchise if franchise holder     For Drivers:     1st Offense               250.00     & suspension of DL for three (3) months       2nd Offense              500.00     & suspension of DL for six (6) months      3rd Offense              750.00     & suspension of DL for one (1) year  61. Colorum operation   For Operators/Owner:     1st Offense              6,000.00     & addt’l P1, 500.00 per day reckoned from     The day of apprehension until the case was      Settled and suspension of registration and/or     Impoundment of MV for three (3) months      2nd Offense              6,000.00     & addt’l P2, 000.00 per day reckoned from     The day of apprehension until the case was      Settled and suspension of registration and/or     Impoundment of MV for six (6) months      3rd Offense              6,000.00     & addt’l P2, 500.00 per day reckoned from     The day of apprehension until the case was      Settled, revocation of registration and forever     Banned from applying for a franchise and/or     Revocation of franchise if franchise holder 

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     For Drivers:     1st Offense              250.00     & suspension of DL for three (3) months      2nd Offense              500.00     & suspension of DL for six (6) months      3rd Offense              750.00 

    & suspension of DL for (1) year  62. Operating a motor vehicle with expired franchise (CPC)    Driver                  500.00   Operator/owner/possessor of MV per day from the date     1,000.00   of expiry to the date of the CPC      ‐the plate, OR/CR of the subject MV shall be suspended        For six months from the date of apprehension to the fines  63. Operating or using a For Hire Motor Vehicle    for driver    1,000.00        different from its types of services mentioned         in the CPC               for operator    3,000.00  

‐For Hire Motor Vehicles used by the members   of the family of the operator, during emergency   cases is allowed.  

      2nd offense and suspension plates, OR, CR for     for driver    2,000.00       six (6) months            for operator    4,000.00       for subsequent offenses and suspension of DL,    for driver    3,000.00       plate, OR/CR for one (1) year        for operator    5,000.00     

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F. Breach of Condition of Franchise and Related Violations.  64. Employing insolent, discourteous drivers and conductors        400.00   ‐to be imposed against the owner/operator/possessor of MV 65. Discourtesy of drivers and/or conductors towards the passengers      500.00        in addition to the suspension of conductor’s/driver’s license         for (2) two months 66. Unreasonable refusal to convey passengers          1,500.00   ‐to be imposed against the driver and/or the operator in addition     To the suspension of the license of the driver of the license of      the driver for two (2) months. If the operator has knowledge or      consent to the infraction committed, the place, OR & CR shall      likewise be suspended for two (2) months. 67. Non – issuance of fare ticket          for operator  375.00           ‐to be imposed against the operator and the conductor    for conductor  1,000.00 68. Unauthorized use of commercial or trade name          500.00           ‐to be imposed against the operator     69. Undue preference or unjust/unreasonable discrimination        600.00         against the passenger             ‐to be imposed against the driver aside from the penalty,              The license of the driver shall be suspended for two (2) months. 70. Overcharging/Undercharging of fare            750.00           ‐for the driver or the conductor as the case maybe and suspension              of conductors license for two (2) months            ‐the operator shall also be liable for equal fine if found to have             Participated thereto and the plate, OR/CR for the same period            Stated above.            ‐for each subsequent violation the license of the driver or conductor              and/or the plate, OR/CR of the subject MV shall be suspended for              three (3) months.   71. Breach of Condition in the CPC except when already penalized under     500.00         any provisions of this circular.   

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G. Frauds and Falsities                  72. Use of fake plates/stickers/pursuant documents        2,000.00 to 4,000.00   ‐to be imposed upon the owner and/or driver of the  

    subject MV. 73. Misrepresenting a copy of a document pertinent to a motor vehicle    1, 500.00           Before the Traffic Adjudication Service.   ‐to be imposed upon the driver or owner 

 H.  Traffic Violations                74. Parking                     200.00                   a. within an intersection                  b. within 5 meters of the intersection                  c. 4 meter from the driveway entrance                   d. within 4 meters from afire hydrant                  e. in front of a private driveway                  f. on the roadway side of any unmoving or parked MV  at the                       curved way of the highway                  g. at any place where signs of prohibitions have been installed. 

 74.  Reckless Driving 

     1st Offense                   1, 000.00     2nd Offense                  1, 500.00   ‐and suspension of DL for two (2) months      3rd Offense                  2, 000.00   ‐and suspension of DL for six (6) months    Succeeding offense                5, 000.00   ‐and revocation of DL     

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Such as but not limited to the following:   a. Disregarding Traffic Signs  b. Allowing a passenger to top or cover of a motor vehicle except in a truck helper  c. Failure to provide canvass cover to cargos or freight of trucks requiring the same  d. Permitting passenger to ride on running board, step‐board or mudguard of MV      while the same is in motion  e. Failure to dim headlights when approaching another motor vehicle f. Driving For Hire motor vehicle in slippers  g. Driving in a place not intended for traffic or into place not allowed for parking  h. Hitching or permitting a person or a bicycle, motorcycle, tricycle or skate roller to      hitch to a motor vehicle i. Driving against traffic – failure to pass to the right when meeting persons or vehicles     coming towards him j. Illegal turn – failure to conduct the motor vehicle to the right of the intersection of    the highway when turning to the left in going from one highway to another k. Illegal overtaking – failure to pass to the left when overtaking persons or vehicles     going the same direction except when there are two or more lanes for the movement     of traffic in one direction l. Overtaking at an unsafe distance – failure to pass at a safe distance to the left of another     motor vehicle when overtaking that vehicle. 

 m. Cutting an overtaken vehicle – driving to the right side of the highway after overtaking       before his motor vehicle is safely clear of such overtaken vehicles. n. Failure to give way to an overtaking vehicle – failure to give way to another vehicle     approaching from the rear that wishes to overtake his vehicle when the former has     given suitable and audible signal o. Increasing speed when being overtaken – increasing the speed of the motor vehicle      before the overtaking vehicle has completely passed. p. Overtaking when left side is not visible or clear of oncoming traffic  ‐ driving to the left side  of       the center line of a highway in overtaking or passing another vehicle proceeding in the same        direction where the left side is not clearly visible and is not free of oncoming traffic for a       sufficient distance to pass in safely. q. Overtaking upon a crest of a grade – overtaking or passing another vehicle proceeding in the        same direction  when approaching the crest of a grade r. Overtaking upon a curve – overtaking or passing another vehicle proceeding in the same       direction upon a curve in a highway where the driver’s view along the highway is obstructed      within a distance of 500 feet ahead. 

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s. Overtaking at any railway grade crossing – overtaking or passing another vehicle proceeding in       the same direction at any railway grade crossing. t. Overtaking at an intersection – overtaking or passing another vehicle proceeding in the same        direction at any intersection of highways except on a highway having two or more lanes for       movement of traffic in one direction where the driver of a vehicle may overtake another       vehicle on the right. u. Overtaking between “men working” or “caution” signs – overtaking or passing or attempting       to overtake or pass another vehicle proceeding in the same direction between warning or       caution signs indicating that men are working on the highway. v. Overtaking at no overtaking zone – overtaking or passing or attempting to overtake or pass      another vehicle proceeding in the same direction in any “no passing or overtaking” zone. w. Failure to yield the right of way – failure of the vehicle on the left to yield the right         intersection at approximately the same time. x. Failure to yield the right of way – failure of a vehicle approaching but not having entered an       intersection to yield the right of way to a vehicle within such intersection or turning therein to       the left across the line of travel of the first mentioned vehicle when such vehicle has given a      plainly visible signal of intention to turn. y. Failure to yield the right of way – failure of the driver of any upon a highway within a business or residential district to yield the right of to a pedestrian crossing such highway within a crosswalk except at intersection where the movement of traffic is regulated by a peace officer or by traffic signal. 

z. Failure to stop before traversing a “through highway” or railroad crossing – failure of the driver of a vehicle upon a highway to bring to full stop such vehicle before traversing any “through highway” or railroad crossing. 

a.a. Failure to yield right of way – failure of a vehicle entering a highway from a private road or drive to yield the right way to all vehicles approaching on such highway. 

a.b. Failure to yield the right of way to ambulance, police or fire department vehicles – failure of a driver upon a highway to yield the right of way to police or fire department vehicles and ambulances when such vehicles are operated on official business and the drivers thereof sound audible signal of their approach. 

a.c. Failure to yield right of way at a “through highway” or a “stop intersection” – failure of a vehicle entering a “through highway” or a “stop intersection” to yield the right of way to all vehicles approaching in either direction on such “through intersection”. 

a.d. Failure to give proper signal – Failure to give the appropriate signal before starting, stopping or turning into a direct line. a.e. Illegal turn – failure of the driver of a vehicle intending to turn to the right at an intersection to approach such intersection in the lane 

for traffic nearest to be right‐hand side of the highway and. In turning, to keep as close as possible to the right hand curve or edge of the highway. 

a.f. Illegal turn – failure of the driver of a vehicle intending to turn to the left, to approach such intersection in the lane for traffic to the right of and nearest to the center line of the highway, and turning , to pass to the left of the center of the intersection except upon highway laned for traffic and upon one‐way highway. 

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a.g. Failure to stop motor and notch handbrake of motor vehicle when unattended – failure to turn off the ignition switch and stop the motor and notch effectively the handbrake when parking a motor vehicle unattended on any highway. 

a.h. Unsafe towing   

76. Obstruction – obstructing the free passage of other vehicles on the highway while discharging or          taking passengers or loading and unloading freight, or driving a motor vehicle in such a manner as          to obstruct or impede the passage of any vehicle  

  I. Violations involving Taxi Units except those already provided in this circular  

 77. Fast, Tampered, Defective or non operational,       Tampered, broken, fake or altered meter seal.      ‐and suspension of DL for three (3) months  1st Offense  3,000.00      ‐and suspension of DL for four (4) months  2nd Offense  4,000.00        ‐and suspension of DL for six (6) months;  3rd Offense  6,000.00          DL will be revoked and franchise will be        recommended for cancellation                    For the said infraction, the operator of the subject MV shall be summoned. Upon determination  That he is also liable for the said infraction, the plates, OR/CR of the subject MV shall be suspended for the said duration of the suspension suffered by the driver in addition to the fine equivalent to the amount paid by the driver.  78. Tampered, broken, joint, reconnected, fake or altered sealing wire   1, 500.00 

     ‐to be imposed upon the driver or owner 

     whoever maybe responsible. The License       of the driver or the plate, OR/CR of the MV      shall be suspended for one month for the       1st offense. Two (2) months for the 2nd       offense and three (3) months  for the 3rd       offense       ‐after third violation Dl will be revoked and franchise        Will be recommended for cancellation.    

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79. Violation of color scheme, adaptation of MV color or design      500.00         without authority     ‐to be impose upon the owner 80. Old  meter seal/or loose triplex seal            500.00     ‐to be impose upon the and/or driver 81. Flagged up meter and/or operating on contractual basis      750.00     ‐to be impose against the driver.       The License of the driver shall be suspended        For forty five (45) days 82. No taxi Meter                 1, 200.00     ‐to be imposed against the driver                   & 1, 200.00       the total amount of      ‐to be imposed against the operator       The total amount of            2, 400.00 83. Failure to paint the word “Aircon”             750.00     ‐to be impose against the operator/       Owner only. 84.Unauthorized installation of Aircon            750.00     ‐to be impose against the operator/owner and driver  85. No Identification Card               150.00 86. No Taximeter light                200.00 87. Failure to provide top light indicating availability        200.00   ‐to b impose upon the driver and/or owner 88. Failure to print owner/operator’s name, address and/or      500.00         Capacity markings, type of service on taxi units   ‐to be imposed upon the owner/operator or driver  

J. Other Non – Traffic Violations  89. Unauthorized installation of aircon on buses         750.00 90. Non painting of the word aircon for buses          750.00 91. Operating aircon MV with defective aircon          500.00 92. Smoke Belching define under RA 8479              ‐for the 1st offense and to pass the smoke emission test      1, 000.00   ‐for the 2nd offense and to pass the smoke emission test     3, 000.00 

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  ‐for 3rd and subsequent offenses and to pass the smoke      5, 000.00     Emission test and to suspend of plates, CR/OR/     Registration of MV for one (1) year  93. Operating a right hand drive motor vehicles          50, 000 .00 94. Failure to Install Seatbelt as defined under RA 8750        1,000.00 95. Failure to wear/unbuckled seatbelt            250.00 96. Allowing child six years old and below on passenger seat      250.00 97. Display of sign board (PUB & PUJ ONLY) without front panel route    500.00                   

  

 

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MOTOR VEHICLE REGISTRATION

   

TYPE OF TRANSACTION COMPUTER FEE 

LEGAL RESEARCH FUND  

TRANSACTION FEE 

Transfer of Ownership 

• Late Application (Deed of sale exceeds Thirty (30) Days) 

169.06

169.06

10.00

10.00

50.00

150.00

Duplicate Certificate of Registration (CR) 

 

Duplicate Official Receipt (OR) 

169.06

169.06

10.00

10.00

30.00

30.00

Duplicate Plate 

• Motor Vehicle • Trailer • Motorcycle • Clearance fee, applicable to 

all types • Production fee, applicable to 

all types  

169.06

169.06

169.06

10.00

10.00

10.00

450.00

225.00

120.00

30.00

150.00

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Replacement Sticker 

• Motor Vehicle • Trailer/Motorcycle • Clearance fee, applicable to 

all types 

169.06

169.06

10.00

10.00

50.00

20.00

30.00

Annotation/Cancellation of Mortgage 

169.06 10.00 100.00

Change Motor/Chassis/Color  169.06 10.00 30.00

Revision of Gross weight  169.06 10.00 30.00

Change in Body Design  169.06 10.00 100.00

Change Classification  169.06 10.00 30.00

Storage of Plates  169.06 10.00 45.00

       

 

Change Venue Fee      =    100 

       

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PRIVATE CARS – Based on Gross Vehicle Weight (GVW) and Year Model  

VEHICLE CATEGORY  COMPUTER FEE 

LEGAL RESEARCH FUND 

TRANSACTION FEE 

 Light Vehicles up to 1,600 kgs.           Year 1995 Onwards           Year 1994 & Below 

 

169.06 

169.06 

 

10.00

10.00

      2,000.00      1, 400.00

Medium Vehicles‐1,600 to 2,300 kgs.          Year 1997 Onwards          Year 1995 to 1996          Year 1994 & Below 

 

169.06 

169.06 

169.06 

10.00

10.00

10.00

6,000.004,800.002,400.00

Heavy Vehicles‐2,301 kgs. & Up          Year 1995 Onwards          Year 1994 & Below 

 

169.06 

169.06 

10.00

10.00

12,000.005,600.00

Motorcycle with sidecar = Motorcycle without sidecar = 

169.06 

169.06 

10.00

10.00

300. 00300.00

       

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UTILITY VEHICLES

• GVW of up to 2,700 kgs. • GVW in excess of 2,700 shall be computed based on excess kilogram multiplied by .40 

plus 2,000.00  Example.             Actual GVW = 2,800 kgs.              2,800 – 2,700 = 100 kgs.              Excess = 100 kgs.               Amount to be Paid             100 kgs. X .40 = 40.00              2,000.00 + 40.00 = 2,040.00 Total MVUC Fee = 2,040.00 SPORTS UTILITY VEHICLE • GVW of up to 2,700 kgs. • GVW in excess of 2,700 shall be computed based on excess kilogram multiplied by   

.46 plus 2,300.00  Example.              Actual GVW = 2,800 kgs.              2,800 – 2,700 = 100 kgs.              Excess = 100 kgs.               Amount to be Paid              100 kgs. X .46.00 = 46.00              2,300 + 46.00 = 2,346.00 Total MVUC fee = 2,346.00       

        

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VEHICLE CATEGORY

TRUCKS/BUSES               GVW of up to 2,700 kgs.                GVW in excess of 2,700 shall be computed based on excess kilogram                  multiplied by .24 plus 1,800.00  Example.                Actual GVW = 4,600 kgs.                 4,600 – 2,700 = 1,900 kgs.                 Excess = 1,900 kgs.                  Amount to be paid                 1,900 kgs. X .24 = 456.00                  1,800.00 + 456.00 = 2,256.00  

Total MVUC fee = 2.256.00  

TRAILERS             GVW multiplied by .24  Example.              Actual GVW = 10,000 kgs.             10,00 kgs x .24  = 2,400.00  Total MVUC fee = 2,400.00 

 Weekly surcharge                 200 Penalty                  50% of MVUC 

   

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FOR HIRE – Based on Gross Vehicle Weight (GVW) FOR HIRE ‐ All Registration fees now MVUC for For Hire Vehicles had herefore to no aging, hence “ageless” 

 A. PASSENGER CARS 

GROSS VEHICLE WEIGHT LIMIT (GVW) 

AMOUNT TO BE PAID 

EXAMPLE 

Light (GVW up to 1600kg)  900  Medium (GVW 1601 ‐ 2300)  1800  Heavy (GVW > 2300)  5000  B.  1. UTILITY VEHICLE (UV)

GROSS VEHICLE WEIGHT LIMIT (GVW) 

AMOUNT TO BE PAID 

EXAMPLE 

GVW up to 4500kg  .30 x GVW kg  Actual GVW = 4300 4300 x .30 = 1290 Total MVUC = 1290 

2. SPORTS UTILITY VEHICLE (SUV) GVW 2701 – 4500    Actual GVW  = 3000 

3000 – 2700 = 300 300 x .46 = 138 138 + 2300 = 2438 Total MVUC =  2438 

C. Motorcycles / Moped / Tricycles

With sidecars  300  Without sidecars  240.00  

       

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GROSS VEHICLE WEIGHT (GVW) LIMIT 

AMOUNT TO BE PAID  EXAMPLE 

D. TRUCKBUSES

GVW > 4500 kg  0.30 x GVW kg  Actual GVW = 5000 Amount to be paid 5000 x .30   Total MVUC = 1500 

E. TRUCKS

GVW > 4500  GVW – 2700 x .24 + 1800  Actual GVW = 5000 Amount to be paid  5000 – 2700 = 2300 2300 x .24 =  552 552 + 1800 =  2352 Total MVUC = 2352 

F. TRAILERS

GVW  GVW x .24  Actual GVW = 4000 4000 x .24 = 960 Total MVUC = 960