Citibank Travel Card Electronic Tools Overview

66
GSA Federal Supply Service Citibank ® Travel Card Electronic Tools Overview

Transcript of Citibank Travel Card Electronic Tools Overview

Page 1: Citibank Travel Card Electronic Tools Overview

GSA Federal Supply Service

Citibank® Travel Card Electronic Tools Overview

Page 2: Citibank Travel Card Electronic Tools Overview

Citibank® Travel Card Electronic Tools Overview

Citibank® Commercial Cards, Government Services

The Eighth Annual GSA SmartPay ConferencePatricia Walls, August 1, 2006

Explore

Page 3: Citibank Travel Card Electronic Tools Overview

2

Goal and Objectives

Provide an overview of Citibank’s electronic tools– CitiDirect® Card Management System– Citibank® Electronic Reporting System– Citibank® Custom Reporting System– Citibank® Online Statements

Assist with your selection of the appropriate hands-on session to better manage your program

Page 4: Citibank Travel Card Electronic Tools Overview

3

Agenda

Electronic Tools and Reporting Evolution

Benefits of Electronic Tools and Reporting

CitiDirect® Card Management System

Citibank® Electronic Reporting System

Citibank® Custom Reporting System

Citibank® Online Statements

Key Resources

Summary

Page 5: Citibank Travel Card Electronic Tools Overview

4

Electronic Tools and Reporting Evolution

CitiDirect® Card Management System– Online Applications

Citibank® Electronic Reporting System– Paper to electronic reporting– Secure site for lead A/OPC to upload and download data

Citibank® Custom Reporting System– Enhanced subscription features such as calendar day

subscriptions and elimination of report overwriting– Email notification on executed reports

Citibank® Online Statements– Payments on individually billed accounts – View unbilled activity– A/OPC access now available

Page 6: Citibank Travel Card Electronic Tools Overview

5

Benefits of Electronic Tools

Improved: – Security of program information– Ability to analyze and manage data– Payment options– Ability to share reports

Reduced:– Work effort and time– Delivery timeframe– Delinquencies– Storage and associated costs

Environmentally friendly and complements e-gov

Complements strategic sourcing initiatives

Page 7: Citibank Travel Card Electronic Tools Overview

6

Benefits of Electronic Tools (continued)

Technology Tools Overview

Access also through: www.citimanager.com

CitiDirect®

Card Management System

Access byCardholdersProgram Administrators

CARD MANAGEMENT

www.cards.citidirect.com

Citibank® Custom Reporting System

Access byProgram AdministratorsFinancial Officers AuditorsOthers

REPORTINGDATA MINING

www.cards.citidirect.com

Citibank® Electronic Reporting System

Access byProgram Administrators

SECURE DOCUMENT DELIVERY

www.electrpts.cards.citidirect.com

Citibank® Online Statements

Access byCardholdersProgram Administrators

STATEMENT VIEWINGONLINE PAYMENTS

www.onlinestatement.cards. citidirect.com

Page 8: Citibank Travel Card Electronic Tools Overview

7

Benefits of Electronic Tools (continued)

Where to go for information

Page 9: Citibank Travel Card Electronic Tools Overview

8

Benefits of Electronic Tools (continued)

Web-Based Tools

CitiDirect® Card Management System

Citibank® Custom Reporting System

Citibank® Electronic Reporting System

Citibank® Online Statements

Registered users can access our Web-based tools through the following links:

Page 10: Citibank Travel Card Electronic Tools Overview

Citibank Travel Card Electronic Tools Overview

CitiDirect® Card Management System

Page 11: Citibank Travel Card Electronic Tools Overview

10

CitiDirect® Card Management System

Description– System that allows you to manage your card program online

and view transactions

User profile– Control access through entitlements

• Cardholders• Program Administrators• Approving Officials

Features– Setup, modify or view accounts– Review transaction data for 36 months– Review cardholder e-statements– Monitor status of disputes– Reallocate transactions to specific lines of accounting– Use e-statement approval process

Page 12: Citibank Travel Card Electronic Tools Overview

11

CitiDirect® Card Management System (continued)

Page 13: Citibank Travel Card Electronic Tools Overview

12

CitiDirect® Card Management System (continued)

Page 14: Citibank Travel Card Electronic Tools Overview

13

CitiDirect® Card Management System (continued)

Page 15: Citibank Travel Card Electronic Tools Overview

14

CitiDirect® Card Management System (continued)

Page 16: Citibank Travel Card Electronic Tools Overview

15

CitiDirect® Card Management System (continued)

Page 17: Citibank Travel Card Electronic Tools Overview

16

CitiDirect® Card Management System (continued)

Page 18: Citibank Travel Card Electronic Tools Overview

17

CitiDirect® Card Management System (continued)

Page 19: Citibank Travel Card Electronic Tools Overview

18

CitiDirect® Card Management System—Tutorial

Page 20: Citibank Travel Card Electronic Tools Overview

19

CitiDirect® Card Management System (continued)

Page 21: Citibank Travel Card Electronic Tools Overview

20

CitiDirect® Card Management System (continued)

Page 22: Citibank Travel Card Electronic Tools Overview

21

CitiDirect® Card Management System - Schedule

CitiDirect® Card Management System for Experienced Users, Hands-on Training Wednesday 8:00 am – 9:10 am

CitiDirect® Card Management System Hands-on Training for New Users Wednesday

Citibank® Travel Card Administration Using Electronic Solutions, Hands-on Training for Experienced Users

Wednesday 2:00 pm – 3:10 pm

CitiDirect® Card Management System for Experienced Users, Hands-on Training (Repeated session)

Wednesday 3:30 pm – 4:40 pm

12:30 pm – 1:40 pm

Page 23: Citibank Travel Card Electronic Tools Overview

Citibank Travel Card Electronic Tools Overview

Citibank® Electronic Reporting System

Page 24: Citibank Travel Card Electronic Tools Overview

23

Citibank® Electronic Reporting System

Description– Web-based report and file delivery system

User profile– Control access through entitlements

• Program Administrators• Approving Officials

Features– View, download, and manipulate standard TBR reports – View summary and transaction detail– Receive e-mail notifications– Upload or download files securely

Page 25: Citibank Travel Card Electronic Tools Overview

24

Citibank® Electronic Reporting System (continued)

Page 26: Citibank Travel Card Electronic Tools Overview

25

Citibank® Electronic Reporting System (continued)

Page 27: Citibank Travel Card Electronic Tools Overview

26

Citibank® Electronic Reporting System (continued)

Page 28: Citibank Travel Card Electronic Tools Overview

27

Citibank® Electronic Reporting System (continued)

Page 29: Citibank Travel Card Electronic Tools Overview

28

Citibank® Electronic Reporting System - Schedule

Citibank® Travel Card Administration Using Electronic Solutions, Hands-on Training for Experienced Users

Wednesday 2:00 pm – 3:10 pm

Page 30: Citibank Travel Card Electronic Tools Overview

29

Citibank® Electronic Reporting System - Schedule

Citibank® Online Statements and Citibank®

Electronic Reporting System, Hands-on Training for Experienced Users

Thursday 9:30 am – 10:40 am

Page 31: Citibank Travel Card Electronic Tools Overview

Citibank Travel Card Electronic Tools Overview

Citibank® Custom Reporting System

Page 32: Citibank Travel Card Electronic Tools Overview

31

Citibank® Custom Reporting System

Description– Web-based ad hoc reporting tool

User profile– Control access through entitlements

• Program Administrators• Approving Officials• OIG / Finance

Page 33: Citibank Travel Card Electronic Tools Overview

32

Citibank® Custom Reporting System (continued)

Features– Access your card database files to create custom reporting– Review up to 18 months of data including Level 3 data if

passed by merchant– Access folders with: Global Shared, Agency Shared Reports,

Standard Report, My Reports– Subscribe or schedule reports– Support agency data mining initiatives

Page 34: Citibank Travel Card Electronic Tools Overview

33

Citibank® Custom Reporting System (continued)

Page 35: Citibank Travel Card Electronic Tools Overview

34

Citibank® Custom Reporting System—Customize it!

Page 36: Citibank Travel Card Electronic Tools Overview

35

Citibank® Custom Reporting System—Shared Reports

.

Page 37: Citibank Travel Card Electronic Tools Overview

36

Citibank® Custom Reporting System—Shared Reports

Page 38: Citibank Travel Card Electronic Tools Overview

37

Citibank® Custom Reporting System—Over 600 Data Fields

Page 39: Citibank Travel Card Electronic Tools Overview

38

Citibank® Custom Reporting System—Over 600 Data Fields

Page 40: Citibank Travel Card Electronic Tools Overview

39

Citibank® Custom Reporting Systems—ATM Transactions

Page 41: Citibank Travel Card Electronic Tools Overview

40

Citibank® Custom Reporting Systems—Delinquency

Page 42: Citibank Travel Card Electronic Tools Overview

41

Citibank® Custom Reporting Systems—Delinquency Report

Page 43: Citibank Travel Card Electronic Tools Overview

42

Citibank® Custom Reporting Systems—Delinquency Report

Page 44: Citibank Travel Card Electronic Tools Overview

43

Citibank® Custom Reporting System—Schedule

Citibank® Custom Reporting System, The Basics for New Users, Hands-on Training Tuesday 2:00 pm – 3:10 pm

Citibank® Custom Reporting System, Creating a Report for New Users, Hands-on Training Tuesday 3:30 pm – 4:40 pm

Page 45: Citibank Travel Card Electronic Tools Overview

44

Citibank® Custom Reporting System—Schedule

Citibank® Custom Reporting System, The Basics for New Users, Hands-on Training(Repeated session)

Wednesday 8:00 am – 9:10 am

Citibank® Custom Reporting System, Hands-on Training for the Travel Card for Advanced Users

Wednesday 12:30 pm – 1:40 pm

Citibank® Custom Reporting System,Using Filters for Advanced Users, Hands-on Training (Repeated session)

Wednesday 2:00 pm – 3:10 pm

Citibank® Custom Reporting System,Creating a Report for New Users, Hands-on Training(Repeated session)

Wednesday 3:30 pm – 4:40 pm

Page 46: Citibank Travel Card Electronic Tools Overview

45

Citibank® Custom Reporting System—Schedule

Citibank® Custom Reporting System for the Travel Card Hands-on Training for Advanced Users, (Repeated session)

Thursday 8:00 am – 9:10 am

Page 47: Citibank Travel Card Electronic Tools Overview

Citibank Purchase Card Electronic Tools Overview

Citibank® Online Statements

Page 48: Citibank Travel Card Electronic Tools Overview

47

Citibank® Online Statements

Description– A Web-based statement and payment tool

User profile– Control access through entitlements

• Billing account reviewer• Cardholders

Features– Review twelve cycles of historical statements– Receive e-mail notification when statement is ready to view– Download in PDF, Microsoft Excel® or CSV– Self-register for access to accounts– Initiate password reset– Initiate payment for individually billed travel– Review newly posted, unbilled transactions

Page 49: Citibank Travel Card Electronic Tools Overview

48

Citibank® Online Statements (continued)

Page 50: Citibank Travel Card Electronic Tools Overview

49

Citibank® Online Statements (continued)

Page 51: Citibank Travel Card Electronic Tools Overview

50

Citibank® Online Statements (continued)

Page 52: Citibank Travel Card Electronic Tools Overview

51

Citibank® Online Statements (continued)

Page 53: Citibank Travel Card Electronic Tools Overview

52

Citibank® Online Statements (continued)

Page 54: Citibank Travel Card Electronic Tools Overview

53

Citibank® Online Statements (continued)

Page 55: Citibank Travel Card Electronic Tools Overview

54

Citibank® Online Statements (continued)

Page 56: Citibank Travel Card Electronic Tools Overview

55

Citibank® Online Statements—Schedule

How to Use Citibank® Online Statements and the Electronic Payment Tool(Lecture session)

Wednesday 2:00 pm – 3:10 pm

Citibank® Online Statements and Citibank®

Electronic Reporting System, Hands-on Training for Experienced Users

Thursday 9:30 am – 10:40 am

Page 57: Citibank Travel Card Electronic Tools Overview

Citibank® Travel Card Electronic Tools Overview

Summary of Hands-on Sessions

Page 58: Citibank Travel Card Electronic Tools Overview

57

Citibank Electronic Tools Overview

Citibank® Custom Reporting System, The Basics for New Users, Hands-on Training Tuesday 2:00 pm – 3:10 pm

Citibank® Custom Reporting System Creating a Report for New Users, Hands-on Training

Tuesday 3:30 pm – 4:40 pm

Page 59: Citibank Travel Card Electronic Tools Overview

58

Citibank Electronic Tools Overview (continued)

Citibank® Custom Reporting System The Basics for New Users, Hands-on Training (Repeated session)

Wednesday 8:00 am – 9:10 am

Citibank® Custom Reporting System for Travel Card, Hands-on Training for Advanced Users Wednesday 12:30 pm – 1:40 pm

CitiDirect® Card Management System for Experienced Users, Hands-on Training Wednesday 8:00 am – 9:10 am

CitiDirect® Card Management System Hands-on Training for New Users, (Repeated session) Wednesday 12:30 pm – 1:40 pm

Page 60: Citibank Travel Card Electronic Tools Overview

59

Citibank Electronic Tools Overview (continued)

How to Use Citibank® Online Statements and the Electronic Payment Tool(Lecture session)

Wednesday 2:00 pm – 3:10 pm

Citibank® Travel Card Administration Using Electronic Solutions, Hands-on Training for Experienced Users

Wednesday 2:00 pm – 3:10 pm

Citibank® Custom Reporting System Creating Reports for New Users, Hands-on Training(Repeated session)

Wednesday 3:30 pm – 4:40 pm

Citibank® Custom Reporting System Using Filters for Advanced Users Hands-on Training(Repeated session)

Wednesday 2:00 pm – 3:10 pm

CitiDirect® Card Management System Hands-on Training for Experienced Users, (Repeated session)

Wednesday 3:30 pm – 4:40 pm

Page 61: Citibank Travel Card Electronic Tools Overview

60

Citibank Electronic Tools Overview (continued)

Citibank® Custom Reporting System for the Travel Card, Hands-on Training for Advanced Users, (Repeated session)

Thursday 8:00 am – 9:10 am

Citibank® Online Statements and Citibank®

Electronic Reporting System, Hands-on Training for Experienced Users

Thursday 9:30 am – 10:40 am

Page 62: Citibank Travel Card Electronic Tools Overview

61

Summary

Review of session objectives

Benefits of electronic tools

www.citimanager.com

CitiDirect® Card Management System

Citibank® Electronic Reporting System

Citibank® Custom Reporting System

Citibank® Online Statements

Page 63: Citibank Travel Card Electronic Tools Overview

62

Citibank® Travel Card Electronic Tools Overview

Questions?

Page 64: Citibank Travel Card Electronic Tools Overview

63

Reminders

Thank you for attending this session!

Visit the Citigroup Welcome Center– Majestic Ballroom C, Level Two– National Industries for the Blind will have a display of products

Visit the Citigroup Technical Demonstration Center– Landmark 5, Level One

Please take a moment to complete your GSA survey for this session

Citibank party is tonight!– America’s Center, Exhibit Hall 3, Level One, at 7:00 p.m.

Page 65: Citibank Travel Card Electronic Tools Overview

Citigroup's Corporate and Investment Bank ("CIB") maintains a policy of strict compliance to the anti-tying provisions of the Bank Holding Company Act of 1956, as amended, and the regulations issued by the Federal Reserve Board implementing the anti-tying rules (collectively, the "Anti-tying Rules"). Moreover, our credit policies provide that credit must be underwritten in a safe and sound manner and be consistent with Section 23B of the Federal Reserve Act and the requirements of federal law. Consistent with these requirements, and the CIB's Anti-tying Policy:

• You will not be required to accept any particular product or service offered by Citibank or any Citigroup affiliate as a condition to the extension of commercial loans or other products or services to you by Citibank or any of its subsidiaries, unless such a condition is permitted under an exception to the Anti-tying Rules.

• CIB will not vary the price or other terms of any Citibank product or service based on the condition that you purchase any particular product or service from Citibank or any Citigroup affiliate, unless we are authorized to do so under an exception to the Anti-tying Rules.

• CIB will not require you to provide property or services to Citibank or any affiliate of Citibank as a condition to the extension of a commercial loan to you by Citibank or any Citibank subsidiary, unless such a requirement is reasonably required to protect the safety and soundness of the loan.

• CIB will not require you to refrain from doing business with a competitor of Citigroup or any of its affiliates as a condition to receiving a commercial loan from Citibank or any of its subsidiaries, unless the requirement is reasonably designed to ensure the soundness of the loan.

This presentation is for informational purposes only. Citibank USA, N.A. and its affiliates does not warrant the accuracy or completeness of any information or materials set forth herein. This material does not constitute a recommendation to take any action, and Citibank USA, N.A and its affiliates are not providing investment, tax or legal advice. Citibank USA, N.A. and its affiliates accept no liability whatsoever for any use of this presentation or any action taken based on or arising from the material contained herein.

Page 66: Citibank Travel Card Electronic Tools Overview

© 2006 Citigroup Inc. All rights reserved.

CITIGROUP and the Umbrella Device are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world.