CITGO Gift Card Procedures

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CITGO Gift Card Procedures Verifone Commander/Ruby Ci Sale 1. Enter dollar amount to be added to the card 2. Swipe CITGO Gift Card on the PIN Pad Activation 1. Choose Function (Always select Activate, never Recharge— even on cards with a balance) 2. Enter amount between $5 and $300 3. Tender Sale 4. Swipe CITGO Gift Card on the PIN Pad 5. The display will read “Is Pre-Value Card Yes or No”—select No 6. Transaction will process and receipt will print Activation Failures 1. Select Refund 2. Select Gift Card 3. Enter amount 4. Swipe Gift Card on the PIN Pad 5. Select Method of Payment 6. Transaction will process and receipt will print Gilbarco Passport Set-Up PLU for Sale/Activation 1. In Manager Work Station, select Pricing 2. Select Item 3. Select PLU number with description, department and item type as Gift Card 4. Check for Price required Sale/Activation 1. Select Sale/Activation 2. On Sale screen, type in PLU# or select PLU 3. Select Yes for Activation or No for Recharge (Never Recharge) 4. Enter dollar amount to be added to the card 5. Swipe CITGO Gift Card on the PIN Pad 6. Receipt will print with activation verification and amount Vx520 1. Prepaid Card Button Select a. Sale b. Refund c. Activation d. Replenish 2. Enter Amount 3. Swipe CITGO Gift Card on the PIN Pad 4. Enter Clerk ID 5. Transaction will process and receipt will print Below are procedures for Gift Card sales, activations and more for a variety of POS equipment. Remember: Be sure to keep CITGO Gift Cards in stock. They work just like cash and customers are able to set the value of their card in whole dollar increments, ranging from $5 to $300. To order additional CITGO Gift Cards, please contact your CITGO gasoline supplier.

Transcript of CITGO Gift Card Procedures

CITGO Gift Card Procedures

Verifone Commander/Ruby CiSale1. Enter dollar amount to be added to the card2. Swipe CITGO Gift Card on the PIN PadActivation1. Choose Function (Always select Activate, never Recharge—

even on cards with a balance)2. Enter amount between $5 and $3003. Tender Sale4. Swipe CITGO Gift Card on the PIN Pad5. The display will read “Is Pre-Value Card Yes or No”—select No6. Transaction will process and receipt will printActivation Failures1. Select Refund2. Select Gift Card3. Enter amount4. Swipe Gift Card on the PIN Pad5. Select Method of Payment6. Transaction will process and receipt will print

Gilbarco PassportSet-Up PLU for Sale/Activation1. In Manager Work Station, select Pricing2. Select Item3. Select PLU number with description, department and item type

as Gift Card4. Check for Price requiredSale/Activation1. Select Sale/Activation2. On Sale screen, type in PLU# or select PLU3. Select Yes for Activation or No for Recharge (Never Recharge) 4. Enter dollar amount to be added to the card5. Swipe CITGO Gift Card on the PIN Pad6. Receiptwillprintwithactivationverificationandamount

Vx5201. Prepaid Card Button Select a. Sale b. Refund c. Activation d. Replenish2. Enter Amount3. Swipe CITGO Gift Card on the PIN Pad4. Enter Clerk ID 5. Transaction will process and receipt will print

Below are procedures for Gift Card sales, activations and more for a variety of POS equipment.

Remember: Be sure to keep CITGO Gift Cards in stock. They work just like cash and customers are able to set the value of their card in whole dollar increments, ranging from $5 to $300. To order additional CITGO Gift Cards, please contact your CITGO gasoline supplier.