Cism Basic1 May 2009 Ians[1]

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A dvanced Training C riticalIncidentStress M anagem ent– IndividualC risis Intervention and Peer Support C ourse objectives The course participants are capable and prepared to conductstructured defusing conversations w ith colleagues affected by critical incident stress sym ptoms C ourse contents M easures ofcriticalincident stress m anagem ent C risis intervention R ules,contentand advice forthe conductofcriticalincidentstress defusing Phases,content,rules of critical incidentstress debriefings C ontentand conductof dem obilization and group debriefings Furthercare W ho should attend AirTraffic C ontrollers nom inated as potential critical incidentstress m anagem entpeers. Entry requirem ents Itis recom m ended to have a m inimum of5 years experience aftervalidation on operationalpositions . C ourse duration 3 days N um berofparticipants M inim um 10, M axim um 18 Training m ethods Lectures Exam ples Videos R ole Plays C ase Studies Dates 04.– 07.05.2009 Price 950,-EU R O perparticipant plus 19 % VAT Venue EURO CO NTRO L Institute ofAir N avigation Services,Luxem bourg Language English Rem arks This program m e w as designed in accordance w ith E ATM P guidelines. Aftercom pletion the participants w ill be certified as peers according to the standard ofthe International C ritical IncidentStress Foundation (IC ISF) C ontact D FS D eutsche Flugsicherung G m bH AirN avigation Services Academ y Ms.BirgitKlenk Am DFS Cam pus 4 D -63225 Langen Phone:+49 6103 707 5178 Fax: +49 6103 977438 e-m ail: academy@ dfs.de

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cism