8/3/2019 Cisco Systems (a)

1/6

CISCO SYSTEMS (A)

Core competency- computer networking know-

how

Based on BCG matrix- winner category (high level

industry attractiveness and string business

strength)

According to 5 forces model- forces are weak; as

it initiates the standard of hardware and software

E-business initiative to maximize customer

satisfaction and minimize the cost

8/3/2019 Cisco Systems (a)

2/6

CISCO SYSTEMS (A) contd..

JIT to save time and costs

Implementation and execution of the ERP just

right

8/3/2019 Cisco Systems (a)

3/6

CISCO SYSTEMS (B)

Standardised B2B commerce platforms

Automated purchasing process

Cisco combines its knowledge of networkingtechnologies with its organizational acumen to

help "raise the capacity" of promising non-profit

organizations

Cisco and its non-profit peers focus on mutual

respect and open, active communications

8/3/2019 Cisco Systems (a)

4/6

What do you think of the way Cisco funds new

e-business initiatives?

0.75% of the total revenue

E-biz was evaluated on the basis of cost

reduction, overlooking impacts on sales,

customer satisfaction, or employee retention.

Decentralized IT investments (CFM model)

Automated purchasing process

8/3/2019 Cisco Systems (a)

5/6

Do you think Cisco should centralize any aspect

of the innovation process? Which of thethree possibilities above seems most

appropriate (or can you suggest a differentone)? Why? How would you define the

specific charter of the new organization?

A Technology Research and Training Team

centralized Venture Engineering Team

An Internal Venture Capital Group

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6/6

Can Cisco measures its innovative efforts? Tie

compensation to these efforts? If so, how?

Custom software that integrates the customers

purchasing systems with Ciscos ordermanagement systems

Cisco, in conjunction with Rosetta Net, is

developing protocols and platforms that will

simplify this process and obviate the need for

custom solutions