Cisco Customer Educationcombining video, phone and LCD monitor display into a compact 14”...

Cisco Confidential 1 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.

Cisco Customer Education Seeing Is Believing: Cisco Collaboration Demo - Mobile, Visual and Social

Brian J. Avery

Territory Business Manager – Cisco Systems

This session was recorded via Cisco WebEx! You can watch the live session recording via the following URL:

https://new-webex.webex.com/new-webex/lsr.php?RCID=2b51ebee9eda40f19ffa0bb1436236a9

Thanks for your interest and participation!





Cisco Customer Education Seeing Is Believing: Cisco Collaboration Demo - Mobile, Visual and Social

Brian J. Avery

Territory Business Manager – Cisco Systems

Connect using the audio conference box or you can call into the meeting:

1. Toll-Free: (866) 432-9903

2. Enter Meeting ID: 207 609 926 and your attendee ID number.

3. Press “1” to join the conference.

Cisco Confidential 3 © 2014 Cisco and/or its affi l iates. All rights reserved.

Agenda

§ Introduction

§ Welcome to the 21st Century

§ Redefining Collaboration

§ Seeing Is Believing § Ease of Management § The User Experience § Cloud Collaboration § Exceptional Video

§ Conclusion

About Your Host Brian Avery Territory Business Manager, Cisco Systems, Inc.

[email protected]


Who Is Cisco?


Computer scientists, Len Bosack and Sandy Lerner found Cisco Systems

Bosack and Lerner run network cables between two different buildings on the Stanford University campus

A technology has to be invented to deal with disparate local area protocols; the multi-protocol router is born

1984


Who Is Cisco?

John Chambers, Chairman and CEO, Cisco

• Dow Jones Industrial Average Fortune 100 Company

• $145B Market Capitalization

• $48B in Revenue

• $8B in Annual Profits

• $33B More Cash than Debt

• $5.9B in Research and Development

http://finance.yahoo.com/q/ks?s=CSCO+Key+Statistics




Market Leadership Matters

No. 1 Voice

39%

No. 1 TelePresence

43%

No. 1 Web

Conferencing 41%

No. 1 Wireless LAN

50%

No. 2 x86 Blade Servers

27%

No. 1 Routing Edge/Core/

Access 45%

No. 1 Security

33%

No. 1 Switching Modular/Fixed

64%

No. 1 Storage Area

Networks 47%

Q1CY14


§ CCE is an educational session for current and prospective Cisco customers

§ Designed to help you understand the capabilities and business benefits of Cisco technologies

§ Allow you to interact directly with Cisco subject matter experts and ask questions

§ Offer assistance if you need/want more information, demonstrations, etc.

What Is the Cisco Customer Education Series?

Welcome to the 21st Century!

What ever happened to our flying cars, robot servants and all that cool stuff?


20 Years Ago: Cubicles Office Space with different Networks

Wired Ethernet and Dedicated Phone Lines


work home

Video Is Now Pervasive

Any Time, Any Place Across All Devices

Mobile Devices Are the New Workspace

PCs & Macs Android & iOS Tablets Smart Phones


Cisco Collaboration Redefining the Collaboration Experience

Cisco Confidential 15 C97-730913-00 © 2014 Cisco and/or its affi l iates. All rights reserved.

Typical Multi-Vendor Network

Switching Routing Security Wireless Voice

Cisco HP Dell 3Com Dlink NetGear Linksys

Cisco 3Com Juniper Huwai Adtran

Cisco Watchguard Sonicwall Axis Checkpoint NetGear Dlink Linksys

Cisco 3Com NetGear Dlink Aruba

Cisco Nortel Avaya Mitel Siemens Shoretel Samsung Panasonic Toshiba Intertel Comdial NEC Alcatel


Results in The Frankenstein Effect!

Switching Routing Security Wireless Voice

Cisco HP Dell 3Com Dlink NetGear Linksys

Cisco 3Com Juniper Huwai Adtran

Cisco Watchguard Sonicwall Axis Checkpoint NetGear Dlink Linksys

Cisco 3Com NetGear Dlink Aruba

Cisco Nortel Avaya Mitel Siemens Shoretel Samsung Panasonic Toshiba Intertel Comdial NEC Alcatel

§ Reliability challenges

§ Inconsistent warranties

§ Higher maintenance costs

§ No single point of support

§ Basic levels of integration


Cisco Collaboration Portfolio

Collaboration Endpoints Conferencing Customer

Collaboration Unified Communications


Collaboration: Enabled by a Comprehensive Architecture

Collaboration Services

Voice and Video

IM and Presence

Content Sharing

Conferencing

Customer Contact

Messaging and Recording

Edge

Workflow

Network-Based Platform Security Network

Data Center

Management Medianet

Consistent Experience

Deployment Models On Premises Cloud +


of Fortune 500 Use Cisco®

Collaboration

95%

Cisco IP Phones

85+ Million

Cisco WebEx® Minutes

per Month

3+ Billion

Cisco Collaboration Customers

200,000+

Cisco TelePresence®

Endpoints

2+ Million

Cisco Contact Center Agents

3.3+ Million Cisco Jabber®

Seats

22+ Million

Leading the Industry


Cisco’s Packaged Collaboration Solutions Portfolio

Cisco Business Edition 6000 for Midmarket

Cisco Business Edition 7000 for Enterprise

Simple, Cost-Effective, Complete Solutions

§ Business Edition 6000 for Midmarket

§ Single server - 1,000 users, 50 sites

§ Business Edition 7000 for Enterprise

§ Scalable, modular - 1,000+ users/sites

Turnkey Platforms, Come Ready-to-Activate

§ Preloaded applications on virtualized UCS servers

§ Smooth migration paths for hardware and software


Cisco Collaboration Runs on Cisco Unified Computing

Source: 1 IDC Worldwide Quarterly Server Tracker, Q3 2013, December 2013, Revenue Share Source: 2 As of Cisco Q1FY14 earnings results Data Center Revenue is defined as Cisco UCS and Nexus 1000V

#1 Americas market share in x86 blades 1

3,850+ UCS CHANNEL PARTNERS

38,800+ UNIQUE UCS CUSTOMERS 2

100 world record performance benchmarks to date

More than 85% of all

customers have invested in UCS Fortune 500


BE6000 for Midmarket Companies

Purpose-built, Affordable

Collaboration

§ Two Models § End-to-End Collaboration up to 1,000

users, 2500 devices, 9 apps, 100 call center agents

§ Entry-Level Communications for up to 150 users, 300 devices, 5 fixed apps

§ Scale-up, single-platform design –

support for high availability

Purpose-built, Affordable

Collaboration

§ Two Models § End-to-End Collaboration up to 1,000

users, 2500 devices, 9 apps, 100 call center agents

§ Entry-Level Communications for up to 150 users, 300 devices, 5 fixed apps

§ Scale-up, single-platform design –

support for high availability


BE7000 for Enterprise Organizations

Flexible, Scalable Collaboration

§ Same feature set as BE6000

§ Supports over 1,000 users, 3,000

devices, multiple sites, applications

§ Scale-out, building-block approach -

stack servers to add more users,

devices, applications

§ Easy to design, plan, order and install

Ease of Management

Danny Nicholson Consulting Systems Engineer


With Cisco Prime Collaboration Provisioning Before Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning Benefits

• Accelerated site rollouts and reduction in time required to add users

• Delegation of moves, adds, and changes to help desk personnel

• Lowering of training requirements through single user interface for call control, messaging, and presence

• Fine-grained, role-based access control

• Tracking and auditing of all activity for improved accountability and troubleshooting

Cisco UCM Interfaces

Cisco® Unified Communications Manager Cluster

Cisco Unity®

Connection Voicemail

Cisco Unified Communications Manager

Express, Cisco Unity Express

Cisco Unity Connection Interfaces

Cisco IOS®

CME and Cisco Unity Express Interfaces

Cisco Unity®

Interfaces

Request for Services

Service Active

Engineer Admin

Reduced Deployment and Operating Costs Through:

Improved Operational Consistency and Control:


With Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning Benefits

• Accelerated site rollouts and reduction in time required to add users

• Delegation of moves, adds, and changes to help desk personnel

• Lowering of training requirements through single user interface for call control, messaging, and presence

• Fine-grained, role-based access control

• Tracking and auditing of all activity for improved accountability and troubleshooting

Cisco UCM Interfaces

Cisco® Unified Communications Manager Cluster

Cisco Unity®

Connection Voicemail

Cisco Unified Communications Manager

Express, Cisco Unity Express

Cisco Unity Connection Interfaces

Cisco IOS®

CME and Cisco Unity Express Interfaces

Cisco Unity®

Interfaces

Request for Services

Service Active

Admin

Reduced Deployment and Operating Costs Through:

Improved Operational Consistency and Control:

Cisco Confidential 27 ©2014 Cisco and/or its affi l iates. All rights reserved.

Prime Collaboration Demo

The User Experience

Brian Avery Territory Business Manager

An Easy and Simple Experience from Any Device

Every Desk

Every Room

Every Pocket


Enable Collaboration from Any Desktop • All users and environments • Basic voice to the most-advanced integrated collaboration • Focus on ease of use and superior experience

Cisco® IP Phone Portfolio Cisco DX Series

3900 Series

8900 Series

7800 Series

8800 Series

7900 Series DX80 9900

Series DX650 DX70

Comprehensive Integrated Collaboration Experiences for Every Desktop and Device

Basic Voice Next Generation Voice Communication

Professional Voice Professional Voice and Video Phones

Jabber

Cisco Jabber


All-in-One UC Application § Presence and IM § Voice, video, voice messaging § Desktop sharing, conferencing

Rich, Real-time Collaboration with Cisco Jabber® Any Device, Any Location

Collaborate from Any Workspace § PC, Mac, tablet, smart phone § On-premises and Cloud § Integration with Microsoft Office


Jabber Demo


Cloud Collaboration

Josh Stanley Collaboration Sales Specialist


Complexity

How do I connect everyone together? In one meeting? Let’s Meet What devices

will be used? How many people

in my meeting? Where is everyone

joining from?


Audio Conferencing

Video Conferencing

Web Conferencing

Conferencing Conundrum

Productivity Value Customer Adoption


Web Conferencing

Video Conferencing

Audio Conferencing Conferencing

The New WebEx

§ Industry-leading web conferencing ̵ Audio, web, and high-definition video ̵ WebEx® Meetings, Training, Events, and

Support versions

§ Document, application, desktop sharing § One-time and scheduled meetings,

including scheduling with Outlook and Lotus Notes

Unlimited virtual rooms

Cisco Spark

An app that instantly creates a place for teams to work

together, where their work can live, and a way to stay

connected to it all

Persistent and secure messaging

and file sharing

Face-to-face meetings with screen sharing

Superior business class experience


Cisco Spark and WebEx Demo


Exceptional Video

Jeff Graham Collaboration Partner Development Manager


The typical desktop workspace The typical meeting room


• Integrated system for simplified end user experience

• Amazing audio and video quality

• Intuitive touch controls

The “NEW” meeting room The “NEW” desktop workspace


Every Desk: The Collaboration Desk Portfolio

DX70 DX650 DX80

Android-based smart desk phone Integrated collaboration at the desktop Compact size for limited spaces

Android-based smart display combining video, phone and LCD monitor display into a compact 14” touchscreen device.

Android-based smart display delivers immersive face-to-face experiences via video, phone and LCD monitor display combined on a 23” touchscreen device.

MX300 G2

Quiet / Small Room

Small / Medium Room

Medium Room Large Room Training / Board Room / Auditorium

Immersive Room

SX20 SX80 SX10

Turn Any Room into a Collaboration Room

MX200 G2 IX5000

MX700 MX800

SpeakerTrack 60

http://www.google.com/url?sa=i&rct=j&q=Cisco+SX20&source=images&cd=&cad=rja&docid=mYJliTdiCbDD2M&tbnid=v_mV-mhODZVO2M:&ved=0CAUQjRw&url=http://www.flickr.com/photos/cisco_pics/6494251711/&ei=PPJlUab3McGg0QWVmoCYCg&bvm=bv.45107431,d.ZG4&psig=AFQjCNFtRRHegt9bmSiU3imTv2jkoYewyg&ust=1365721948162135

https://www.youtube.com/watch?v=SJPKtfGf98A

https://www.youtube.com/watch?v=6400USLWEKg


Categories Impacted:

§ Travel Reduction

§ Workplace Transformation

§ Organizational Communications

§ Customer Care

Increase Business Value with Video Collaboration!

Cisco Project Workspace

Workplace Transformation

Travel Reduction

Organizational Communications

Customer Care Cisco Project Workspace

http://www.cisco.com/assets/sol/tp/workplace_app/index.html#/

http://www.cisco.com/assets/sol/tp/workplace_app/index.html


Accelerate Sales with Demonstrations https://www.ciscomeetingonus.com/schedule.php

https://www.ciscomeetingonus.com/schedule.php

ON A MISSION:

TO BRING AMAZING TO EVERYONE IN THE WORLD https://www.youtube.com/watch?v=uOGS83EtQGs

https://www.youtube.com/watch?v=uOGS83EtQGs


Conclusion


Building Business Value Through Collaboration

Enable mobile workers and BYOD

Collaborate with external organizations

Locate and access remote experts


Only Cisco Can Bring It All Together

Unified Communications

Customer Collaboration

Conferencing

Open & Interoperable

Intercloud: Premises, Cloud & Hybrid

Ecosystem: Partners & Cisco Services


Thank You and Next Steps

Brian Avery [email protected]

Contact Your Cisco Partner https://tools.cisco.com/WWChannels/LOCATR/performBasicSearch.do

www.

Learn more about Cisco Collaboration: www.cisco.com/go/collaboration/

mailto:[email protected]

https://tools.cisco.com/WWChannels/LOCATR/performBasicSearch.do

https://tools.cisco.com/WWChannels/LOCATR/performBasicSearch.do

http://www.cisco.com/go/collaboration/


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