CIO RoundtableIT Professionals

Peter Coffee: salesforce.comJoe Drouin: Kelly Services Inc.Dick Escue: RehabCare Group Inc.Jane Moran: Thomson Reuters Inc.Otto Rosendahl: Innoros Ltd.Kirsten Wolberg: salesforce.com

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Peter CoffeeHead of Platform Researchsalesforce.com

Moderator:

Joe Drouin, SVP/CIOKelly Services Inc.

Dick Escue, SVP/CIORehabCare Group Inc.

Thomson Reuters Inc.

Otto Rosendahl, CIOInnoros Ltd.

Kirsten Wolberg, CIOsalesforce.com

Jane Moran, Global CIO

Points for Discussion Is cloud computing mainly perceived as cost reduction?

– Has corporate perception of global economy brightened?– Does CapEx containment or OpEx control dominate discussion?

– Or is the cloud’s role in process acceleration seizing spotlight?

Is cloud now perceived as more of a mainstream option?– Are security, governance and compliance still major issues?– Has “cloudwashing” by old-guard vendors created confusion?

Is collaboration a rising priority?– Does the “Facebook Imperative” resonate with management?– Is it what business units wish they could have in the workplace?

How does the role of the CIO evolve – or transform?

• Founded the temporary staffing industry in 1946

• Revenue in 2009 $4.3 billion

• Provides employment to 480,000 employees annually

• Ranked #3 in the US, #5 in the world

• Maintains approximately 575 branch locations across its Americas region and another 1,100 branches internationally

• More than 550 partnered staffing on-site locations

• Kelly offers a 100% satisfaction guarantee if not satisfied with our serviceJoe Drouin

Senior VP & CIO

Kelly Services Inc.

RehabCare Group Inc.

Established in 1982, RehabCare Group, Inc. is a leading national provider of post-acute services, managing rehabilitation programs in partnership with over 1,600 post-acute care facilities (primarily Skilled Nursing Facilities) in 42 states. The company also owns and operates 35 post-acute care and rehabilitation hospitals.

RehabCare has 19,000 employees, and roughly$1.4 billion in revenue, but only 55 people in the IT department.

The vision of RehabCare is to provide a clinically integrated continuum of post-acute care that helps people regain their lives.

Dick EscueSenior VP & CIO

Thomson Reuters Inc.

Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. The company’s offerings combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, healthcare and science and media markets, powered by the world’s most trusted news organization. 

With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs 55,000 people and operates in over 100 countries. 

Jane MoranGlobal CIO

Innoros Ltd.

Innoros Ltd. performs direct sales & marketing of building and heating products. Product specifications are developed in-house, but everything is produced by sub-contractors.

The company is located in Finland; its principal market is Scandinavia.

By Finland standards, the company classifies itself as a small/medium enterprise: annual turnover is €15M, and the company has 25 employees.

Otto RosendahlCIO/Entrepreneur

salesforce.com inc.

Salesforce.com is the enterprise cloud computing company. Based on salesforce.com’s real-time, multitenant architecture, the company’s platform and CRM applications have revolutionized the way companies collaborate and communicate with their customers.

As of October 31, 2010, salesforce.com manages customer information for approximately 87,200 customers including Allianz Commercial, Dell, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.Kirsten Wolberg

CIO

Joe Drouin, SVP/CIOKelly Services Inc.

Dick Escue, SVP/CIO

Jane Moran, Global CIO

Peter Coffee, salesforce.com inc.Moderator:

RehabCare Group Inc.

Thomson Reuters Inc.

Otto Rosendahl, CIOInnoros Ltd.

Kirsten Wolberg, CIOsalesforce.com inc.

In Conclusion

The cloud means context and connection: not merely better than on-premise, but fundamentally different.

The cloud means speed and flexibility, plus superior disaster readiness – not just improved cost-effectiveness. Achieve cloud leverage, or prepare to greet your replacement.

Your cloud extends beyond your walls: services like Chatter and Content deliver greatest benefits network-wide.

Security is essential, but don’t get bogged down in governance apparatus that’s more than you’re required to have and much more than you need.

The vast majority of IT offerings are not right for your company. Ask questions and demand informative answers.

CIO Roundtable

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