CIMA Sri Lanka part qualified salary survey 2010...CIMA salary survey 2010 – Sri Lanka Foreword 1...

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CIMA Sri Lanka part qualified salary survey 2010

Transcript of CIMA Sri Lanka part qualified salary survey 2010...CIMA salary survey 2010 – Sri Lanka Foreword 1...

Page 1: CIMA Sri Lanka part qualified salary survey 2010...CIMA salary survey 2010 – Sri Lanka Foreword 1 Executive summary 2 Main findings 4 Salaries and bonuses 4 CIMA level 4 Student

CIMA Sri Lanka part qualified salary survey 2010

Page 2: CIMA Sri Lanka part qualified salary survey 2010...CIMA salary survey 2010 – Sri Lanka Foreword 1 Executive summary 2 Main findings 4 Salaries and bonuses 4 CIMA level 4 Student

CIMA salary survey 2010 – Sri Lanka

Foreword 1

Executive summary 2

Main findings 4

Salaries and bonuses 4

CIMA level 4

Student age 5

Gender 5

Sector 6

Job role 6

Recruitment and retention 7

Satisfaction with salary 7

Importance of benefits 8

Satisfaction with benefits 8

Working hours 9

Skill set requirements 11

Geographical mobility 12

Extent of movement 12

Top destinations 14

Future 14

One word to describe CIMA difference 15

Country specific salary information 15

Technical information 16

Further information 16

Global contacts 17

Page 3: CIMA Sri Lanka part qualified salary survey 2010...CIMA salary survey 2010 – Sri Lanka Foreword 1 Executive summary 2 Main findings 4 Salaries and bonuses 4 CIMA level 4 Student

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Foreword

On behalf of the Chartered Institute of Management Accountants

(CIMA), I would like to welcome you to our second global part qualified

salary survey. The results in this report will provide you with an insight

into the current employment experiences and career aspirations of the

business leaders of tomorrow – CIMA’s Sri Lankan student base.

Despite ongoing economic instability in many regions around the world,

our report shows a strong relationship between our students and their

employers. Businesses are looking to their professionally-qualified

management accountants to help guide them through the recession

and on to sustainable success. This gives our students a greater sense of job security than those

studying for many other professional qualifications.

Our global survey clearly shows that most of our students believe they are recession-proof.

92% do not anticipate being affected by redundancy in 2010.This response could also reflect an

increasingly optimistic view of the general economic conditions: this percentage is even higher

than the level of confidence felt by students in last year’s survey (83%). Moreover, nearly two

thirds are feeling positive enough to make a job move in the next two years, although with this

feeling of security comes higher expectations. This year, just 51% of students are happy with

their current salary compared with 58% in 2009. The drop could indicate a greater sense of

professional value as the downturn lifts.

This report which focuses on CIMA students in Sri Lanka identifies a number of important

trends. In Sri Lanka, the average monthly earnings package (salary and bonus) is Rs 54,691. On

a slightly worrying note, the average salary for male students is 42% higher than their female

counterparts. To redress the balance slightly, our survey indicates that fewer male students are

likely to receive a bonus this year (79% of men compared with 85% of women).

However job security and satisfaction is good in Sri Lanka. Just 6% of students fear redundancy

and salary satisfaction remains constant at 46%. Satisfaction with benefits is only slightly better

at 50% which is a marginal drop from last year’s level (51%). Overall, our students’ confidence in

their value is demonstrated by the fact that 72% are planning to change jobs over the next two

years. Australia and the UK being the most popular locations for those looking for work abroad.

Overall, the global survey reinforces the fact that a growing number of students are finding that

CIMA’s professional accountancy qualification is the best way to develop their career potential.

In 2009 we saw a second year of record student growth and, for the first time, a majority of our

new students (56% of the total) were based outside the UK.

Please read through the following pages to find further snapshots of our students’ working lives.

I hope you find it informative reading.

Charles Tilley

Chief Executive

CIMA

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Executive summary

The Sri Lankan economy has managed to survive the global recession without suffering any

prolonged downturn in economic fortunes. Nevertheless, GDP growth slowed during 2009,

growing by 2.6% during the first nine months of 2009, compared to 6.5% for each of the

comparable periods in 2008 and 2007. The most recent figures released by the Central Bank

show the economic outlook for 2010 is looking more positive with growth expected to

increase dramatically to around 6.5% in 2010, up from 3.5% last year.

The second annual global salary survey of CIMA students was carried out in February 2010. A

total of 2,563 employed students (who had sat an exam within the last two years under the

2005 CIMA qualification structure) contributed to the survey of which 182 responses were

from Sri Lanka. This report summarises the results of this survey with a particular focus on

Sri Lanka, looking at how recent economic events are impacting on salary levels and benefit

packages experienced by CIMA students working there.

Salaries and bonuses

• In 2010, the average basic monthly salary in Sri Lanka is Rs.48,805.

• The average bonus is Rs.5,886, providing a total package of Rs.54,691.

• 81% of students are expecting to receive a bonus in 2010. The average bonus for those

expecting to receive one is Rs.7,288.

• For those anticipating a bonus, it is expected to equate to an average of 14% of their

monthly salary.

• Male students typically earn 42% (or Rs.17,643) more than their female colleagues

(female average monthly package is Rs.43,349).

• Although men typically earn more than women, they are less likely to receive a bonus.

79% of men are expecting to receive a bonus in 2010, compared to 85% of women.

However, men receive larger bonuses than women (Rs.6,441 vs Rs.4,887).

• TOPCIMA students are the most likely to receive a bonus in 2010 (91%). They are also

the highest earners, receiving a package of Rs.68,493, 25% (or Rs.13,802) per month more

than the average in Sri Lanka.

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Recruitment and retention

• Salary satisfaction has remained consistent in 2010 at 46%. This is slightly lower than the

global average of 51%.

• As the gap in pay between the genders increases, so too does the salary satisfaction. Only

42% of women are satisfied with their salary compared to 49% of men.

• Although they are not the highest earners, strategic level students are the most satisfied

with their salary (52%). Those at managerial level are the least satisfied with their salary

(38% satisfied), probably because they are the least well paid CIMA level.

• Satisfaction with benefits is lower than the global average of 67%, at 50%. This is possibly

due to low receipt of pensions. Only 6% receive pensions – the lowest of all countries

surveyed – compared to 55% globally, yet it still scored 4 out of 5 in terms of importance.

• CIMA students in Sri Lanka believe the most important benefits are bonus, contribution/

payment of CIMA fees, pay rise as an incentive for passing exams, and healthcare. And

although highly valued by respondents, few are receiving contribution/payment of CIMA

fees and pay rises for passing exams (18% and 4% respectively).

• An average working week consists of 46 hours, which is higher than the global average of

42 hours. Almost one-quarter (24%) of students in Sri Lanka are working over 50 hours

per week, which is again higher than the global average of 9%.

Geographical mobility

• 72% of Sri Lankan CIMA students are planning to change their job at some stage within

the next two years; 45% plan to do so in the next year.

• 50% will be looking to move abroad when making this change (up from 38% in 2009),

with Australia being the most popular destination (80%), followed by the UK (59%).

• The desire for better and new job opportunities and an improved quality of life are the

driving forces behind a move to a different country (79% each), closely followed by salary

increases and improved job opportunities.

Future

• Only 13% of Sri Lankan CIMA students are anticipating one or more negative factors

(i.e pay freezes, salary reductions or redundancy) impacting their salary in 2010. This

is significantly less than the 43% of CIMA students globally who are expecting to be

affected by one or more of these in 2010.

• Of those who do expect to be affected, 8% of students in Sri Lanka are expecting to face

a pay freeze in 2010, 6% anticipate redundancy and 1% a salary reduction.

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Main findings

Salaries and bonuses

In 2010 the average basic salary for Sri Lankan students is Rs.48,805 per month. Coupled

with an average bonus of Rs.5,886, the total monthly remuneration package equals

Rs.54,691.

In 2009, 67% of respondents were earning less than Rs.50,000; this proportion is 65% in

2010.

81% of students are expecting to receive a bonus in 2010 – up from 69% in 2009. The

average bonus amongst those expecting to receive one is Rs.7,288 which equates to 14% of

their salary.

TOPCIMA level students are the most likely to receive a bonus in 2010 (91%), and they are

also the highest earners, receiving 25% (or Rs.13,802) more than the average in Sri Lanka.

Those at managerial level are the lowest earners (Rs.37,520), earning a monthly salary of

46% lower than the average for Sri Lanka.

CIMA level

The basic salary for managerial level1 students is 74% less than those studying at TOPCIMA

level (Rs.33,974 vs Rs.59,412); the gap increases to 82% when bonuses are included.

However, although managerial level students typically earn less, they are the only student

level to have recorded an increase in monthly salary package in 2010 (6% or Rs.2,420).

Average salary and bonus by CIMA level

1 For the purposes of this survey, CIMA level data was collected under the 2005 CIMA qualification structure

and refers to those at managerial level, strategic level, TOPCIMA and passed finalists. For comparison under

the 2010 qualification structure, these levels are respectively now known as operational/management level,

strategic level, T4 Part B Case Study and exams complete

Passed finalist

TOP CIMA

Strategic

Managerial

Sri Lanka overall

£54,046Rs.49,388

Rs.59,412

Rs.51,958

Rs.33,974

Rs.48,805

Rs.68,493

Rs.58,558

Rs.37,520

£54,691

Salary Bonus Total

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Student age

Those under the age of 25 are paid significantly less than older students. On average, a

student under 25 earns Rs.72,231 less per month than those students aged 35-44 years

(Rs.28,561 vs Rs.100,792.) This could be a reflection of the relationship between age and

level of study. 34% of the under 25s are at managerial level, compared to 22% of over 25s.

Gender

It is clear that gender influences earning potential in Sri Lanka. Male students typically earn

a basic monthly salary of 42% more than their female colleagues (Rs.54,551 vs Rs.38,462).

Even though the salary bands used this year have been changed so exact comparisons are

not possible, it seems that the salary gap between genders has grown since 2009. It appears

that there has been a salary drop amongst women while male salaries have remained

constant.

Although men typically earn more than women, they are slightly less likely to receive a

bonus this year. 79% of men are expecting to receive a bonus in 2010 compared to 85% of

women. However, although women are more likely to receive a bonus, the amount received

is lower (Rs.4,887 vs Rs.6,441). The average bonus for men in 2010 is 31% higher (or

Rs.1,555) than the bonus received by women.

Remuneration package by gender

Gender Salary Bonus Total package

Sri Lanka overall Rs.48,805 Rs.5,886 Rs.54,691

Male Rs.54,551 Rs.6,441 Rs.60,992

Female Rs.38,462 Rs.4,887 Rs.43,349

Male students typically earn a basic monthly salary of 42% more than their female colleagues.

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Sector

CIMA is important to the broad base of international industry with the accountancy sector

having the highest proportion of CIMA students (34%), followed by the banking, finance

and insurance sector (25%), manufacturing and engineering (9%), and ICT, technology and

telecoms (7%).

As base numbers are low, for comparison purposes it is safest to use the banking, finance and

insurance, and accountancy sectors. Passed finalists and strategic level students are the most

likely to be working in the banking, finance and insurance sector.

Average salary and bonus by sector

Highest salaries can be found in the construction sector and the largest bonuses are received

by those in the natural resources sector.

Job role

Organisational structure is less traditional for Sri Lankan respondents than other countries,

as only 65% of respondents sit in the finance division (82% globally). A further 13% reside in

the operations division, 5% in information technology, and 4% in strategy.

CIMA students most commonly report their job title as accounts assistant/accounts

executive (16%), accountant (11%), or finance/business analyst (10%). Just 4% of students

in Sri Lanka state their job role as management accountant, whereas globally this is the most

cited job role (20%).

• On average CIMA students monthly salary is Rs.48,805

• The average bonus is Rs.5,886 across all respondents

• For the 81% expecting a bonus the average monthly bonus is Rs.7,288.

• Total monthly salary package including bonus is Rs.54,691

• 19% don’t expect to receive a monthly bonus

Banking, finance and insurance

Accountancy

Sri Lanka overall

Rs.63,962Rs.56,848

Rs.40,984

Rs.48,805

Rs.46,495

Rs.54,691

Salary Bonus Total

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Recruitment and retention

Satisfaction with salary

Overall, satisfaction with salary packages has stayed consistent in 2010 with 46% either

extremely satisfied or satisfied, which is only slightly lower than the global average of 51%.

Those at managerial level are typically the least satisfied (38%) – probably a reflection

of the fact that they typically earn less. However, although satisfaction does generally

increase amongst those who earn more, the highest earners (TOPCIMA students) are not

the most satisfied. 44% of TOPCIMA level students are either extremely satisfied or satisfied

compared to 52% of strategic level students.

Salary satisfaction amongst women is 42% compared to 49% amongst their male

colleagues, and represents a decrease since 2009 (46%), although their salaries have also

decreased by 15%.

Percentage satisfied or extremely satisfied with salary

46%

38%

52%

44%47% 49%

42%

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Almost one quarter of students in Sri Lanka are working over 50 hours per week.

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Importance of benefits

Students believe the most important benefits are bonus, contribution/payment of CIMA fees,

healthcare, and pay rise as an incentive for passing exams. Of these, they are most likely to

actually receive a bonus and healthcare (54% and 50% of students respectively). Just 18%

receive contribution/payment of CIMA fees (globally 61%), and even fewer receive pensions

(6% vs global 55%). 39% of students receive study leave (globally 61%).

Importance of benefits (mean score) by benefits received 5 = extremely important, 1 = not at all important

Male and female students receive roughly the same kind of benefits, although there are a

small number of differences. Men are more likely to receive a company car and access to

leisure facilities, whereas female students are more likely to receive a contribution/payment

of CIMA fees (received by 23% of female students compared to 16% of males).

TOPCIMA students typically receive more benefits and are significantly more likely to

receive a company car/allowance and a mobile phone, while managerial level students are

more likely to receive study leave.

Satisfaction with benefits

There is no significant difference between satisfaction with salary and satisfaction with

benefits, with 50% stating they are extremely satisfied or satisfied with their benefits

package. However, the level is notably lower than the global average of 67%, possibly due to

particularly low receipt of pensions (6% in Sri Lanka vs 55% globally), yet it scored 4 out of

5 in terms of importance.

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Percentage satisfied or extremely satisfied with benefits

Benefit satisfaction is higher amongst men, with 53% of male students stating they are

extremely satisfied or satisfied compared to 45% of women.

Small differences in satisfaction are evident by level of study. Students at managerial

level are less satisfied than those at strategic and TOPCIMA level (41% vs 58% and 56%

respectively) – probably a reflection of fewer benefits being received by the lower levels.

Working hours

Students in Sri Lanka work an average of 46 hours per week. This is higher than the global

average of 42 hours but lower than the average hours worked per week in Malaysia, Pakistan

and India.

The majority of students (54%) state they work between 41 and 50 hours per week,

compared to the global average where the majority fall within 35 to 40 hours per week

(50%). Almost one-quarter (24%) of students in Sri Lanka are working over 50 hours per

week. This again is higher than the global average where just 9% of students are working 50

hours or more.

TOPCIMA and passed finalists are working slightly more hours per week (48 and 47 hours

respectively), and a significantly higher proportion of students at these levels work between

51 and 60 hours per week (26% and 22% respectively compared to an average of 17%).

There is no significant difference in hours worked by gender. However, the number of hours

worked per week seems to increase with age, with those aged between 35 and 44 working

the longest hours at an average of 50.5 hours per week.

43% are expecting their hours to increase in 2010 – higher than the global average of 35%

and up from 33% this time last year. Male students are significantly more likely to see an

increase in hours than females (50% vs 31%), as are strategic level students (50% seeing an

increase).

50%

41%

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Requirement to work outside normal hours

Most (73%) who are experiencing pressure to work longer hours have taken on more

responsibility/more pressure, and over one-third (37%) also cite company growth as a

reason for this (up from 18% in 2009).

Reasons for increasing hours

43%

5%

Increasing

Decreasing

Staying the same52%

73%73%

45%32%

45%13%

27%21%

23%29%

18%37%

Taken on more responsibility/more pressure

Understaffing/lack of resources

Current financial climate

My role has changed

Company culture

Company growth

2009 2010

Company growth is cited by 37% of students expecting their hours to increase in 2010, compared to 18%, this time last year.

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Skill set requirements

Students are keen to acquire a diverse range of skills in 2010. Personal development (66%),

decision making (60%), and communication (59%) and leadership (58%) are the biggest

areas of focus.

Skill sets required

The skills looking to be acquired vary by level of student. Managerial level students are more

interested in developing risk management, budgeting and IT skills. Personal development is

more important to those at strategic level and passed finalists. TOPCIMA students are most

interested in acquiring internal audit and control skills (38% vs 28% average).

Female students appear keener to develop a broader range of skills. They are significantly

more likely to be looking to acquire skills in decision making, reporting and analysis, internal

audit and control, persuading and influencing, and personal development. Male students are

more inclined to develop strategic planning and project management skills in 2010.

66%

60%

59%

58%

57%

56%

53%

52%

48%

43%

39%

38%

36%

31%

29%

28%

15%

Personal development (e.g. career planning, time management)

Decision making

Communication (e.g. negotiating, writing, presenting)

Leadership

Reporting and analysis

Strategic planning and implementation

Time management

Risk management

Problem solving

Team building

Budgeting

Project management

Skills for developing others (e.g. assessing performance, coaching)

Persuading and influencing

IT software (MS Excel, Word, Powerpoint, etc.)

Internal audit and control

IT (hardware systems)

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Geographical mobility

Extent of movement

72% of Sri Lankan CIMA students are planning to change their job at some stage within

the next two years, with 45% planning to do so in the next 12 months. Managerial level

students are the most likely to be looking to move jobs in the next two years (85%). Women

are significantly less willing to change jobs in the next two years (22% compared to 37% of

men).

Timescale to job move

Exactly half will be looking to move abroad when making this change (up from 38% in

2009), with managerial level students the most likely to do this (61% looking to move to

another country). Females are more inclined to move overseas than their male colleagues

(56% vs 47%).

27%

9%

15%

21%

28%

1-2 years

7-11 months

4-6 months

0-3 months

Not currently seeking

Managerial level students are the most likely to be looking to move jobs in the next two years (85%).

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The desire for better and new job opportunities and an improved quality of life are the

driving forces behind a move to a different country (79% each), closely followed by

salary increases and new career opportunities. Experiencing a different culture, improved

employment conditions and a stronger economy are also more highly sought than they were

this time last year.

Relocation reasons of those likely to move abroad

76%79%

74%79%

72%76%

55%56%

50%74%

34%49%

24%47%

23%17%

21%17%

16%18%

11%8%

7%8%

Better employment opportunities

Improved quality of life

Improved salary

Experience a different culture

New career opportunity

Improved employment conditions

Stronger economy

Work promotion

Take time out/travel

Friends and family

To learn a new language

Internal company transfer

2009 2010

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Top destinations

Mobility of CIMA qualification

Of those students who are looking to work abroad, Australia is the most popular destination,

with 80% considering it (this is up from 68% in 2009), followed by the UK (59%, up from

50% in 2009). English speaking countries are the preferred option with Canada, the USA and

New Zealand being secondary choices.

The attraction to the Arabian Peninsula has decreased in 2010. 34% of students considered

the UAE and 10% Saudi Arabia as possible work destinations in 2009, but this has now fallen

to 14% and 5% respectively.

Future

Only 13% of Sri Lankan CIMA students are anticipating one or more negative factors (i.e pay

freezes, salary reductions or redundancy) impacting their salary in 2010. This is significantly

less than the 43% of CIMA students globally who are expecting to be affected by one or

more of these in 2010.

Of those who do expect to be affected, 8% of students in Sri Lanka are expecting to face a

pay freeze in 2010, 6% anticipate redundancy and 1% a salary reduction.

Anticipated impacts in 2010

New Zealand17%Australia

80%

Singapore12%

UK59%

USA20%

Canada17%

UAE14%

87%

8%

6%

1%

None of the below

Pay freeze

Redundancy

Salary reduction

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One word used to describe how CIMA is different from other accountancy qualifications...

The size of the font reflects the number of times the word was spontaneously mentioned.

Country specific salary information

This section provides a breakdown of country specific salary information by key indicators

(where the sample base is large enough to provide reliable information).

Sri Lanka

Base: 182 Salary Bonus Package

Total Rs. 48,805 Rs. 5,886 Rs. 54,691

Age

Under 25 Rs. 25,929 Rs. 2,632 Rs. 28,561

25-34 Rs. 45,693 Rs. 5,220 Rs. 50,913

35-44 Rs. 88,500 Rs. 12,292 Rs. 100,792

45 and over Rs. 108,333 Rs. 16,875 Rs. 125,208

Gender

Male Rs. 54,551 Rs. 6,441 Rs. 60,992

Female Rs. 38,462 Rs. 4,887 Rs. 43,349

Level

Managerial Rs. 33,974 Rs. 3,546 Rs. 37,520

Strategic Rs. 51,958 Rs. 6,600 Rs. 58,558

TOPCIMA Rs. 59,412 Rs. 9,081 Rs. 68,493

Passed finalist Rs. 49,388 Rs. 4,658 Rs. 54,046

Size of organisation

Sole trader Rs. 58,864 Rs. 7,072 Rs. 65,936

Micro (2-9) Rs. 52,500 Rs. 7,373 Rs. 59,873

Small (10-49) Rs. 42,381 Rs. 5,166 Rs. 47,547

Medium (50-249) Rs. 50,000 Rs. 6,666 Rs. 56,666

Large (250+) Rs. 45,320 Rs. 5,054 Rs. 50,374

Experience since enrolling

Less than 1 year Rs. 37,273 Rs. 2,705 Rs. 39,978

1-2 years Rs. 35,625 Rs. 4,422 Rs. 40,047

2-3 years Rs. 35,956 Rs. 3,912 Rs. 39,868

3-4 years Rs. 41,094 Rs. 4,420 Rs. 45,514

4-5 years Rs. 39,219 Rs. 4,066 Rs. 43,285

5 years + Rs. 68,500 Rs. 9,168 Rs. 77,668

Challenging

bestGreatest

Qualitystrategic GOOD Competent

Practical

RecognisedUnique

international

Excellent Outstanding perfect

Diversified

Difficult

ManagementGlobalProfessional

FOCUS

Comprehensive

Change

Valuable

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Technical information

Data collection for the CIMA Global Part Qualified Salary Survey 2010 was carried out

by CIMA itself online during the period 28 January to 14 February 2010. The data was

subsequently rim weighted (by Redshift Research) by country to ensure the profile of the

survey sample accurately represents all CIMA markets.

13,980 CIMA students globally were selected and invited to participate (UK, Ireland, South

Africa, Sri Lanka, Malaysia, India, Hong Kong, Australia, Mainland China, UAE, Botswana,

Pakistan, Russia, Poland and Zambia). A total of 2,563 completed the study globally (18%

response rate), with 182 responses from Sri Lanka. Basic responses were as follows:

The survey represents a re-run of the annual part qualified salary survey, the previous

iteration of which was conducted during January/February 2009. In order to improve the

quality of the data collected, more detailed salary bands were used on the questionnaire to

record details of student salaries. In 2010 the definition of the high, medium and low salary

bands has changed with those earning less than Rs.50,000 previously being considered

to be ‘low’. This band now falls across both ‘low’, ‘medium’ and ‘high’ which means that

comparisons between year on year salary averages are unreliable as the bottom point has

changed. However, in 2009, 67% of respondents were earning less than Rs.50,000, and this

proportion is similar at 65% in 2010.

For the purposes of this survey CIMA level data was collected under the 2005 CIMA

qualification structure and refers to those at managerial level, strategic level, TOPCIMA

and passed finalists. For comparison under the 2010 qualification structure these levels are

respectively now known as operational/management level, strategic level, T4 Part B Case

Study and exams complete.

Further information

For further information on technical matters relating to this survey, contact

[email protected]

For further country specific analysis and reports visit CIMA MY JOBS at

http://myjobs.cimaglobal.com/

Both the Chartered Institute of Management Accountants and Redshift Research are Market

Research Society Company Partners. The organisations abide by the Market Research

Society’s Code of Conduct and the Data Protection Act.

Table of responses by age band

Under 25 35

25-34 119

35-44 25

45 and over 3

Total 182

Table of responses by CIMA level

Managerial 39

Strategic 60

TOPCIMA 34

Passed finalist 49

Total 182

Table of responses by gender

Male 117

Female 65

Total 182

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17

Global contacts

CIMA UK – Head Office26 Chapter StreetLondonSW1P 4NPUnited KingdomT. +44 (0)20 8849 2287F. +44 (0)20 8849 2450E. [email protected]

CIMA AustraliaSuite 1305109 Pitt StreetSydney NSW 2000AustraliaT. +61 (0)2 9376 9900F. +61 (0)2 9376 9905E. [email protected]/australia

CIMA BotswanaPlot 50676, 2nd Floor, Block BBIFM Building, Fairgrounds Office ParkGaborone, BotswanaPostal address:PO Box 403475Gaborone, BotswanaTelefax. +267 395 2362F. +267 395 2362/397 2982E. [email protected]/botswana

CIMA ChinaUnit 1508AAZIA Center, 15th floor1233 Lujiazui Ring RoadPudongShanghai 200120P.R.ChinaT. +86 400 820 4080 +86 (0)21 5528 5119F. +86 (0)21 5228 5120E. [email protected]/chinawww.cncima.com

CIMA Hong KongSuites 1414 – 141514th Floor Jardine HouseCentral, Hong KongT. +852 2511 2003F. +852 2507 4701E. [email protected]

CIMA IndiaUnit 1-A-1, 3rd FloorVibgyor Towers C-62, G Block,Bandra Kurla Complex,Bandra (East),Mumbai - 400 051T. +91 (0)22 4237 0100F. +91 (0)22 4237 0109E. [email protected]/india

CIMA Ireland45-47 Pembroke RoadBallsbridge, Dublin 4T. +353 (0)1 643 0400F. +353 (0)1 643 0401E. [email protected]

CIMA MalaysiaLots 1.03b and 1.05, Level 1KPMG TOWER8 First Avenue, Bandar Utama47800 Petaling JayaSelangor Darul EhsanMalaysiaT. +60 (0)3 7723 0230F. +60 (0)3 7723 0231E. [email protected]/malaysia

CIMA Middle EastOffice E01, 1st Foor, Block 3PO Box 502221Dubai Knowledge VillageAl Sofouh RoadDubai, UAET. +971 4434 7370F. +971 4434 1998E. [email protected]/middleeast

CIMA PakistanNo. 201, 2nd floor Business ArcadePlot No. 27 A, Block 6, P.E.C.H.S.Shahra-e-FaisalKarachi, PakistanT. +92 21 3432 2387/88/89F. +92 21 3432 2390E. [email protected]/pakistan

CIMA Singapore51 Goldhill Plaza, #08-02Singapore 308900T. +65 6535 6822F. +65 6534 3992E. [email protected]/singapore

CIMA South Africa1st Floor, 198 Oxford RoadIllovo, JohannesburgSouth AfricaPostal address:PO Box 745, Northlands 2116, South AfricaT. +27 (0)11 788 8723/0861 CIMA SAF. +27 (0)11 788 8724E. [email protected]/southafrica

CIMA Sri Lanka356 Elvitigala MawathaColombo 5Sri LankaT. +94 (0)11 250 3880F. +94 (0)11 250 3881E. [email protected]/srilanka

CIMA Zambia6053, Sibweni RoadNorthmead, LusakaZambiaPostal address:PO Box 30640, Lusaka, ZambiaT. +260 21 1 290 219/291 708F. +260 21 1 290 548E. [email protected]/zambia

CIMA Zimbabwe6th Floor, Michael House62 Nelson Mandela Avenue,HarareZimbabwePostal address:PO Box 3831, Harare, ZimbabweTelefax. +263 (0) 4 708600/702617F. +263 (0) 4 708600/702617E. [email protected]/zimbabwe

CIMA’s global offices may change during the year, so please visit the global web links for the most up-to-date contact details. For a full list of global contacts, please visitwww.cimaglobal.com/globalcontacts

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Management Accountants

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© May 2010, Chartered Institute of Management Accountants CM1001V0510