CIC Indy Thursday 2019 · HD High-Amp Alternator Thermal Globally, DENSO offers a wide variety of...
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CO CHAIRS:
KEN WEISS
AARON SCHULENBURG
Parts & Materials
Parts Definitions Update• CIECA decided definitions were not in their purview
• CIC Parts & Materials Committee will lead again
• New sub-committee will convene bi-weekly meetings beginning Aug 16
• Objective still to find parts descriptions & definitions the collision industry can adopt nationally.
Today’s AgendaPanel Discussion: Understanding the Vehicle Manufacturer and Tier One Supplier Panel will discuss part development and supply chain
Panelists: Eric Mendoza | Toyota Motor North America David Williams | DENSO Products & Services, Americas
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PROTECTED 関係者外秘
ERIC MENDOZAManagerTOYOTA MOTOR NORTH AMERICACollision Operations | Guest Experience & Retention
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PROTECTED 関係者外秘
TOYOTA MOTOR NORTH AMERICAPARTS OPERATIONS
July 2019 Collision Industry Conference
Presented by:David H. WilliamsDirector Automotive Original Equipment Service GroupDENSO Products and Services Americas, Inc.
July 25, 2019
DENSO Corporation is one of the top 5 largest automotive suppliers in the world.
ENVIRONMENT
AT A GLANCE1949
GLOBAL HQKARIYA, JAPAN COUNTRIES
AND REGIONS Four Key Focus Areas
SAFETY
COMFORT
CONVEINIENCE
SALES & INVESTMENT
$48.3B
GlobalRevenue
$10.9B
N. AmericaRevenue
9.3%
GLOBAL INVESMENTIN R&D
N. AMERICA23K
GLOBAL172K
EMPLOYEES
DEMMING PRIZE FOR QUALITY
JD POWER & ASSOCIATES CHAIRMAN’S
AWARD
ISO9000/14000 CERTIFIED
AWARDS
Powertrain
PRODUCTS
PORTABLE A/C AUTOMATIC DATA CAPTURE
ROBOTICS
Communications
Safety
AUTOMOTIVE HEAVY DUTY
PowerEdge™ HD High-Amp Alternator
Thermal
Globally, DENSO offers a wide variety of products and services
Established
38
FY18(April 2018- Mar. 2019)
• AC Compressors• Air Filters• Alternators• Cabin Air Filters• Condensers• Diesel Fuel Injection Systems• Direct Ignition Coils• Expansion Devices• Fuel Injectors• Fuel Pumps & Strainers
• Glow Plugs• Ignition Wire Sets• Mass Air Flow Sensors (MAFS)• Oil Filters• Oxygen and Air/Fuel Sensors• Radiators• Receiver Driers/Accumulators• Relays• Robots• Scan Tools/Software
• Spark Plugs• Spot Coolers• Starters • Tire Pressure Monitoring
Systems (TPMS)• Wiper Blades
DENSO Products and Services Americas, Inc.
Aftersales Headquarters
Our Brands
DENSO First Time Fit ®
DENSO Iridium Power ®
DENSO Platinum TT ®
Focus Areas
LIGHT DUTY (LD)
HEAVY DUTY (HD)Remanufacturing
FacilityMURRIETA, CALONG BEACH, CA
Product Offerings: Powertrain, Thermal, Rotating Electrical, Electronic
Why Reman?Remanufacturing aligns with DENSO’s philosophy and management principles, which include providing customer satisfaction through quality products and services and working toward preserving the environment. Reman Operation CertificationsReman Portfolio• Alternators (LD & HD)• Diesel injectors (HD)• Starters (LD & HD)• High-pressure supply
pumps (LD & HD)
Reman Goals• 50% reduction in
energy consumption & CO2 emissions by 2025
• Grow product lines• Enhance reman
capabilities
Markets We Serve
N. America
S. AmericaC. America
So. Cal.
We are a sales and marketing organization focusing on automotive service parts
QMS - ISO 9001: 2015 EMS ISO 14001: 2015
LD = Light duty, HD = Heavy duty
BS OHSAS 18001 : 2007
Understanding the Vehicle Manufacturer and Tier One Supplier
Moderators: Aaron Schulenburg | Society of Collision Repair Specialists Ken Weiss | SSF Auto Parts
Subject Matter Experts: Eric Mendoza | Toyota Motor North America David Williams | DENSO Products & Services Americas
