CIA Tradecraft Primer Structured Analytic Techniques

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    A Tradecraft Primer:

    Structured Analytic Techniquesfor Improving Intelligence Analysis

    Prepared by the US Government

    March 2009

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    This primer highlights structured analytic techniquessome widely used in the private

    sector and academia, some unique to the intelligence profession. It is not a

    comprehensive overview of how intelligence officers conduct analysis. Rather, the

    primer highlights how structured analytic techniques can help one challenge judgments,

    identify mental mindsets, stimulate creativity, and manage uncertainty. In short,

    incorporating regular use of techniques such as these can enable one to structure

    thinking for wrestling with difficult questions.

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    Introduction ................................................................................................................. 1

    How To Use These Techniques .................................................................................. 5

    Diagnostic Techniques................................................................................................ 7

    Key Assumptions Check..................................................................................... 7

    Quality of Information Check............................................................................. 10

    Indicators or Signposts of Change.................................................................... 12

    Analysis of Competing Hypotheses (ACH)....................................................... 14

    Contrarian Techniques............................................................................................... 17

    Devils Advocacy................................................................................................ 17

    Team A/Team B ................................................................................................. 19

    High-Impact/Low-Probability Analysis............................................................... 22

    What If? Analysis............................................................................................. 24

    Imaginative Thinking Techniques .............................................................................. 27

    Brainstorming..................................................................................................... 27

    Outside-In Thinking............................................................................................ 30

    Red Team Analysis............................................................................................. 31

    Alternative Futures Analysis............................................................................... 34

    Strategies for Using Structured Analytic Techniques................................................ 38

    Selective Bibliography ............................................................................................... 40

    T A B L E O F C O N T E N T S

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    1

    Intelligence

    analysts should

    be self-conscious

    about their reasoningprocesses. They

    should think about

    how they make

    judgments and reach

    conclusions, not just

    about the judgments

    and conclusions

    themselves.

    Richards Heuer,The Psychology of

    Intelligence Analysis

    THE MIND-SET CHALLENGE

    Using the analytic techniques contained

    in this primer will assist analysts indealing with the perennial problemsof intelligence: the complexity ofinternational developments, incompleteand ambiguous information, and theinherent limitations of the human mind.Understanding the intentions andcapabilities of adversaries and otherforeign actors is challenging, especiallywhen either or both are concealed.Moreover, transnational threats todaypose even greater complexity, in thatthey involve multiple actorsincluding

    nonstate entitiesthat can adapt andtransform themselves faster than thosewho seek to monitor and contain them.Finally, globalization has increased thediversity of outcomes when complex,interactive systems such as financial flows,regional economies or the internationalsystem as a whole are in flux.2

    The first hurdle for analysts is identifyingthe relevant and diagnostic informationfrom the increasing volume of ambiguousand contradictory data that is acquiredthrough open source and clandestinemeans. Analysts must also pierce theshroud of secrecyand sometimesdeceptionthat state and nonstate actorsuse to mislead. A systematic approachthat considers a range of alternativeexplanations and outcomes offers oneway to ensure that analysts do not dismisspotentially relevant hypotheses andsupporting information resulting in missedopportunities to warn.

    Cognitive and perceptual biases inhuman perception and judgment areanother important reason for analysts to

    consider alternatives. As Richards Heuerand others have argued, all individualsassimilate and evaluate informationthrough the medium of mental models(sometimes also called frames ormind-sets). These are experience-based constructs of assumptions andexpectations both about the world ingeneral and more specific domains.These constructs strongly influence whatinformation analysts will acceptthat is,data that are in accordance with analystsunconscious mental models are more

    likely to be perceived and rememberedthan information that is at oddswith them.

    Mental models are critical to allowingindividuals to process what otherwisewould be an incomprehensible volume ofinformation. Yet, they can cause analyststo overlook, reject, or forget importantincoming or missing information that isnot in accord with their assumptions andexpectations. Seasoned analysts maybe more susceptible to these mind-setproblems as a result of their expertiseand past success in using time-testedmental models. The key risks of mind-sets are that: analysts perceive what theyexpect to perceive; once formed, they areresistant to change; new information isassimilated, sometimes erroneously, intoexisting mental models; and conflictinginformation is often dismissed or ignored.

    I N T R O D U C T I O N

    1 Richards J. Heuer, Jr.,The Psychology ofIntelligence Analysis (Washington: Center for theStudy of Intelligence, 1999).

    2 These observations were drawn from a lengthiertreatment of cognitive bias found in the ShermanKent Centers Occasional Paper, Making Sense ofTransnational Threats, Vol. 3, No. 1, October 2004.

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    2

    Common Perceptual and Cognitive Biases

    Perceptual BiasesExpectations. We tend to perceive what we

    expect to perceive. More (unambiguous)

    information is needed to recognize an

    unexpected phenomenon.

    Resistance. Perceptions resist change even

    in the face of new evidence.

    Ambiguities. Initial exposure to ambiguous

    or blurred stimuli interferes with accurate

    perception, even after more and better

    information becomes available.

    Biases in Evaluating EvidenceConsistency. Conclusions drawn from a

    small body of consistent data engender

    more confidence than ones drawn from a

    larger body of less consistent data.

    Missing Information. It is difficult to

    judge well the potential impact of missing

    evidence, even if the information gap

    is known.

    Discredited Evidence. Even though

    evidence supporting a perception may

    be proved wrong, the perception may not

    quickly change.

    Biases in Estimating Probabilities

    Availability. Probability estimates are

    influenced by how easily one can imagine an

    event or recall similar instances.

    Anchoring. Probability estimates are

    adjusted only incrementally in response to

    new information or further analysis.

    Overconfidence. In translating feelings of

    certainty into a probability estimate, people

    are often overconfident, especially if they

    have considerable expertise.

    Biases in Perceiving Causality

    Rationality. Events are seen as part of

    an orderly, causal pattern. Randomness,

    accident and error tend to be rejected

    as explanations for observed events. For

    example, the extent to which other people

    or countries pursue a coherent, rational,

    goal-maximizing policy is overestimated.

    Attribution. Behavior of others is attributed

    to some fixed nature of the person or

    country, while our own behavior is attributed

    to the situation in which we find ourselves.

    Intelligence analysts must actively reviewthe accuracy of their mind-sets by applyingstructured analytic techniques that willmake those mental models more explicitand expose their key assumptions.The techniques found in this primer aredesigned to assist in this regard by:

    Instilling more structure into the

    intelligence analysis.

    Making analytic arguments moretransparent by articulating them andchallenging key assumptions.

    Stimulating more creative, out-of-the-

    box thinking and examining alternativeoutcomes, even those with lowprobability, to see if available data mightsupport these outcomes.

    Identifying indicators of change (or

    signposts) that can reduce the chancesof surprise.

    Incorporating findings derived from thesetechniques into our intelligence productsalso serves the policymaker by:

    Highlighting potential changes that

    would alter key assessments orpredictions.

    Identifying key assumptions,

    uncertainties, intelligence gaps anddisagreements that might illuminaterisks and costs associated with policychoices.

    Exploring alternative outcomes for which

    policy actions might be necessary.

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    3

    Strategic Assumptions That Were Not Challenged

    1941 World War II

    Japan would avoid all-out war because it recognized US military superiority.

    Given that US superiority would only increase, Japan might view a first strike as the only

    way to knock America out of the war.

    1950s Korean War

    China would not cross the Yalu River in support of the North Korean government.

    Red China could make good on its threats to counter US aggression against the North.

    1962 Cuban Missile Crisis

    The Soviet Union would not introduce offensive nuclear weapons into Cuba.

    The Kremlin could miscalculate and believe it could create a fait accompli that a young

    US President would not be prepared to reverse.

    1973 Yom Kippur War

    Arabs knew they could not win because they had failed to cooperate in the past andstill lacked sufficient air defenses to counter Israeli airpower.

    A surprise Arab attack, even if repelled, could wound Israel psychologically and promptinternational calls for cease-fires and diplomatic negotiations.

    1989 German Unification

    East Germany could not unify with the West Germany against the wishes of theSoviet Union.

    The Soviet Unionunder Gorbachevmight not be prepared to intervene militarily in

    Eastern Europe as it had in the past.

    1998 Indian Nuclear Test

    Conducting a nuclear test risked international condemnation and US sanctions andwould threaten a newly elected coalition government.

    A successful and surprise nuclear test could boost Indian nationalist pride and solidifypublic support for a shaky coalition government.

    2003 Iraqs WMD Programs

    Saddam failed to cooperate with UN inspectors because he was continuing to developweapons of mass destruction.

    If Iraqi authorities had destroyed their WMD stocks and abandoned their programs,they might refuse to fully acknowledge this to the UN to maintain Iraqs regional status,

    deterrence, and internal regime stability.

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    The analytic techniques in this primerare designed to help individual analysts,as well as teams, explore and challenge

    their analytical arguments and mind-sets. Some techniques are fairly simpleto understand and employsuch asBrainstorming and Devils Advocacy.Others are more complex and demand agreater degree of analytical sophistication,resource commitment, and time. All thetechniques are included because theyhave helped other analysts avoid rigidways of thinking or assisted them inexploring new outcomes or implicationsof an intelligence problem.

    The techniques are grouped by theirpurpose: diagnostic techniques areprimarily aimed at making analyticarguments, assumptions, or intelligencegaps more transparent; contrariantechniques explicitly challenge currentthinking; andimaginative thinking

    H O W T O U S E T H E S E T E C H N I Q U E S

    techniques aim at developing newinsights, different perspectives and/ordevelop alternative outcomes. In fact,

    many of the techniques will do somecombination of these functions. However,analysts will want to select the tool thatbest accomplishes the specific taskthey set out for themselves. Althoughapplication of these techniques aloneis no guarantee of analytic precision oraccuracy of judgments, it does improvethe sophistication and credibility ofintelligence assessments as well as theirusefulness to policymakers. As RichardsHeuer notes in his own work on cognitivebias, analysis can be improved.3

    3 Heuer, Psychology of Intelligence Analysis, p. 184.

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    7

    KEY ASSUMPTIONS CHECK

    List and review the key working

    assumptions on which fundamentaljudgments rest.

    WHEN TO USE

    A Key Assumptions Check is most usefulat the beginning of an analytic project. Anindividual analyst or a team can spendan hour or two articulating and reviewingthe key assumptions. Recheckingassumptions also can be valuable atany time prior to finalizing judgments,to insure that the assessment does notrest on flawed premises. Identifying

    hidden assumptions can be one of themost difficult challenges an analystfaces, as they are ideas heldoftenunconsciouslyto be true and, therefore,are seldom examined and almost neverchallenged.

    A key assumption is any hypothesis thatanalysts have accepted to be true andwhich forms the basis of the assessment.For example, military analysis may focusexclusively on analyzing key technicaland military variables (sometimes called

    factors) of a military force and assumethat these forces will be operated in aparticular environment (desert, openplains, arctic conditions, etc.). Postulatingother conditions or assumptions,however, could dramatically impact theassessment. Historically, US analysis ofSoviet-Warsaw Pact operations againstNATO had to assume a level of non-Soviet Warsaw Pact reliability (e.g., wouldthese forces actually fight?). In this case,there was high uncertainty and dependingon what level of reliability one assumed,the analyst could arrive at very different

    conclusions about a potential Sovietoffensive operation. Or when economistsassess the prospects for foreign economic

    reforms, they may consciously, or not,assume a degree of political stability inthose countries or the region that mayor may not exist in the future. Likewise,political analysts reviewing a developingcountrys domestic stability mightunconsciously assume stable oil prices,when this key determinant of economicperformance and underlying social peacemight fluctuate. All of these exampleshighlight the fact that analysts often relyon stated and unstated assumptions toconduct their analysis. The goal is not toundermine or abandon key assumptions;rather, it is to make them explicit andidentify what information or developmentswould demand rethinking them.

    VALUE ADDED

    Explicitly identifying working assumptionsduring an analytic project helps:

    Explain the logic of the analytic

    argument and expose faulty logic.

    Understand the key factors that shape

    an issue.

    Stimulate thinking about an issue.

    Uncover hidden relationships and links

    between key factors.

    Identify developments that would cause

    you to abandon an assumption.

    Prepare analysts for changed

    circumstances that could surprise them.

    D I A G N O S T I C T E C H N I Q U E S

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    Key Assumptions Check: The 2002 DC Sniper Case

    The outbreak of sniper shootings in the Washington, DC area in the fall of 2002 providesa good example of how this technique could have been applied. After the initial flurry ofshootings, the operating assumption that quickly emerged was that the shootings were thework of a single, white male who had some military training and was driving a white van.If law enforcement officials had conducted a Key Assumptions Check, they could havebroken this statement into its key components and assessed the validity of each statementas follows:

    Key Assumption Assessment

    The sniper is a male.

    The sniper is acting alone.

    The sniper is white.

    The sniper has militarytraining/experience.

    The sniper is driving awhite van.

    Highly likely (but not certain) given past precedent withserial killers. We are taking little risk by not looking for afemale.

    Highly likely (but not certain) given past precedents.

    Likely, but not as certain, given past precedents. We wouldbe taking some risk if we rule out nonwhites as suspects.

    Possible, but not sufficient reason to exclude fromconsideration potential suspects who have not had anymilitary training.

    Possible because you have a credible eyewitness accountbut worthy of continuing scrutiny given the number ofwhite vans in the area (more than 70,000 registered in theMaryland suburbs of Metropolitan Washington, DC) andthat different kinds of vehicles are being described.

    A Key Assumptions Checkcould have allowed law enforcement ofcials to:

    Avoid jumping to conclusions (the sniper is white, has military training, and is driving

    a white van) that did not hold up under closer scrutiny. By explicitly examining eachassumption, officials could have avoided prematurely narrowing down the potential pool

    of suspects to a group that did not include the actual perpetrator. Similarly, they might

    have been more cautious about accepting that the sniper was driving a white van.

    Be receptive to new leads and citizen tips, such as eyewitness reports that the sniper ed

    the scene driving a specific model Chevrolet.

    More seriously consider evidence that subsequently became available, which

    contradicted a key assumption. If officials had stated explicitly that they were assuming

    the sniper was acting alone, they might have been sensitive to new information that

    contradicted that key assumption. Often this type of information gets lost in the noise if

    the analyst has not already thought about what key assumptions he or she is making.

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    THE METHOD

    Checking for key assumptions requiresanalysts to consider how their analysis

    depends on the validity of certainpremises, which they do not routinelyquestion or believe to be in doubt. A four-step process will help analysts:

    1. Review what the current analytic line onthis issue appears to be; write it downfor all to see.

    2. Articulate all the premises, both statedand unstated in finished intelligence,which are accepted as true for thisanalytic line to be valid.

    3. Challenge each assumption, askingwhy it must be true and whether itremains valid under all conditions.

    4. Refine the list of key assumptions tocontain only those that must be trueto sustain your analytic line; considerunder what conditions or in the face ofwhat information these assumptionsmight not hold.

    QUESTIONS TO ASK DURING THISPROCESS INCLUDE:

    How much condence exists that this

    assumption is correct?

    What explains the degree of condence

    in the assumption?

    What circumstances or information

    might undermine this assumption?

    Is a key assumption more likely a key

    uncertainty or key factor?

    Could the assumption have been true in

    the past but less so now?

    If the assumption proves to be wrong,

    would it significantly alter the analyticline? How?

    Has this process identied new factors

    that need further analysis?

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    QUALITY OF INFORMATION CHECK

    Evaluates completeness and soundness

    of available information sources.

    WHEN TO USE

    Weighing the validity of sources is a keyfeature of any critical thinking. Moreover,establishing how much confidenceone puts in analytic judgments shouldultimately rest on how accurate andreliable the information base is. Hence,checking the quality of information usedin intelligence analysis is an ongoing,continuous process. Having multiplesources on an issue is not a substitute

    for having good information that hasbeen thoroughly examined. Analystsshould perform periodic checks ofthe information base for their analyticjudgments. Otherwise, important analyticjudgments can become anchored to weakinformation, and any caveats attachedto those judgments in the past can beforgotten or ignored over time.

    If a major analytic assessment is planned,analysts should individually or collectivelyreview the quality of their information

    and refresh their understanding of thestrengths and weaknesses of pastreporting on which an analytic line rests.Without understanding the context andconditions under which critical informationhas been provided, it will be difficultfor analysts to assess the informationsvalidity and establish a confidence level inan intelligence assessment.

    VALUE ADDED

    A thorough review of informationsources provides analystsas well

    as policymakerswith an accurateassessment of what we know and whatwe do not know. It is also an opportunityto confirm that sources have been citedaccurately. In the case of HUMINT, this willrequire extensive review of the sourcesbackground information and access as wellas his or her motivation for providing theinformation. Similarly, reviewing technicalsourcing can sometimes reveal inadvertenterrors in processing, translation, orinterpretation that otherwise might havegone unnoticed.

    In addition, a quality of information checkcan be valuable to both collectors andpolicymakers:

    It can help to detect possible deception

    and denial strategies by an adversary.

    It can identify key intelligence gaps and

    new requirements for collectors.

    It can assist policymakers in

    understanding how much confidenceanalysts are placing on analyticjudgments.

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    THE METHOD

    An analyst or a team might begina quality of information check by

    developing a database in whichinformation is stored according to sourcetype and date, with additional notationsindicating strengths or weaknesses inthose sources.4 Ideally, analysts wouldhave a retrieval and search capability onthe database, so that periodic reviewsare less labor intensive and result in amore complete review of all sourcesused in past analysis. For the informationreview to be fully effective, analysts willneed as much background informationon sources as is feasible. Knowing the

    circumstances in which reporting wasobtained is often critical to understandingits validity. With the data in hand, analystscan then:

    Review systematically all sources for

    accuracy.

    Identify information sources that appear

    most critical or compelling.

    Check for sufcient and strongcorroboration of critical reporting.

    Reexamine previously dismissed

    information in light of new facts orcircumstances that cast it in adifferent light.

    Ensure that any recalled reporting is

    identified and properly flagged for otheranalysts; analysis based on recalledreporting should also be reviewed todetermine if the reporting was essential

    to the judgments made.

    Consider whether ambiguous

    information has been interpreted andcaveated properly.

    Indicate a level of condence that

    analysts can place in sources, whichare likely to figure in future analyticassessments.

    Quality of Information Problem on Iraq

    . . . Analysts community wide are unable to make fully informed judgments on the

    information they received, relying instead on nonspecific source lines to reach their

    assessments. Moreover, relevant operational data is nearly always withheld from analysts,

    putting them at a further analytical disadvantage . . .

    Senate Select Committee on Intelligence, Report on the US Intelligence Communitys

    Prewar Intelligence Assessments on Iraq

    Analytic errors included over-reliance on a single, ambiguous source, [and, in addition

    to collection shortfalls] failure of analysts to understand fully the limitations of technical

    collection . . .

    The Intelligence Community relied too heavily on ambiguous imagery indicators . . .

    Commission on the Intelligence Capabilities of the United States Regarding

    Weapons of Mass Destruction.

    4Analysis of Competing Hypotheses (ACH),discussed later in the primer, is a useful techniquefor exploring the possibility that deception couldexplain the absence of evidence.

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    INDICATORS OR SIGNPOSTS OF

    CHANGE

    Periodically review a list of observableevents or trends to track events, monitor

    targets, spot emerging trends, and warnof unanticipated change.

    WHEN TO USE

    An analyst or team can create anindicators or signposts list of observableevents that one would expect to see if apostulated situation is developing; e.g.,economic reform, military modernization,political instability, or democratization.Constructing the list might require only a

    few hours or as much as several days toidentify the critical variables associatedwith the targeted issue. The techniquecan be used whenever an analyst needsto track an event over time to monitorand evaluate changes. However, it canalso be a very powerful aid in supportingother structured methods explained laterin this primer. In those instances, analystswould be watching for mounting evidenceto support a particular hypothesis, low-probability event, or scenario.

    When there are sharply divided viewson an issue, an indicators or signpostslist can also depersonalize theargument by shifting analytic attentionto a more objective set of criteria. Usingan indicators list can clarify substantivedisagreements, once all sides agreeon the set of objective criteria used tomeasure the topic under study.

    VALUE ADDED

    By providing an objective baseline fortracking events or targets, indicators

    instill rigor into the analytic processand enhance the credibility of analyticjudgments. An indicators list included

    in a finished product also allows thepolicymaker to track developments andbuilds a more concrete case for the analytic

    judgments. By laying out a list of criticalvariables, analysts also will be generatinghypotheses regarding why they expectto see the presence of such factors. In sodoing, analysts make the analytic line muchmore transparent and available for scrutinyby others.

    THE METHOD

    Whether used alone, or in combination withother structured analysis, the process is thesame:

    Identify a set of competing hypotheses orscenarios.

    Create separate lists of potential

    activities, statements, or events expectedfor each hypothesis or scenario.

    Regularly review and update the

    indicators lists to see which are changing.

    Identify the most likely or most correct

    hypotheses or scenarios, based on thenumber of changed indicators that are

    observed.

    Developing two lists of indicators for eachhypothesis or scenario may prove usefulto distinguish between indicators that adevelopment is or is not emerging. This isparticularly useful in a What If? Analysis,when it is important to make a case that acertain event is unlikely to happen.

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    Tracking the Potential for Political Instability in a Foreign Country

    Topics Indicators 1999 2000

    I II III IV I II III

    Government

    Capacity

    Quality of leadership/organizational capabilities

    Responsiveness to popular demands

    Ability to deliver basic goods and services

    Internal Security Capabilities

    Effectiveness of civil/criminal justice systems

    Legitimacy of

    Regime

    Breadth and depth of political participation

    Perceived level of corruption

    Human rights violations

    Weakness of civil society

    Pervasiveness of transnational criminal organizations

    External support for government

    Opposition

    Activity

    Ethnic/religious discontent

    Military discontent with civilian government

    Popular demonstrations/strikes/riots

    Insurgent/separatist/terrorist group activity

    External support for opposition

    Threat of conflict with or in neighboring state

    Economic

    Factors

    Weakness of domestic economy/unemployment/inflation

    Degree of income disparity

    Capital flight

    Decreased access to foreign funds

    Reduced trade openness

    Environmental

    Issues

    Extent of environmental degradation

    Food/energy shortages

    Ability to respond to natural disasters

    Presence of Trigger Mechanisms ( if present)

    Contested elections

    Unpopular changes in food/energy prices

    Sudden imposition of unpopular policies

    Coup plotting

    Government mismanagement of natural disaster or nationalemergency

    Death of key figure

    Serious concernSubstantial concern

    Moderate concern

    Low concern

    Negligible concern

    Tracking the Potential for Political Instability in an Indicators Matrix .Analysts tracked the potential forregime change in 2000 and identified a list of indicators, to which they posed the question, is this occurring or not?

    Analysts also went further and developed a list of trigger mechanisms that might bring about a political shift.

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    ANALYSIS OF COMPETING

    HYPOTHESES (ACH)

    Identification of alternative explanations(hypotheses) and evaluation of all

    evidence that will disconfirm rather thanconfirm hypotheses.

    WHEN TO USE

    Analysis of Competing Hypotheses(ACH) has proved to be a highly effectivetechnique when there is a large amountof data to absorb and evaluate. Whilea single analyst can use ACH, it ismost effective with a small team thatcan challenge each others evaluation

    of the evidence. Developing a matrixof hypotheses and loading alreadycollected information into the matrix canbe accomplished in a day or less. If thedata must be reassembled, the initialphases of the ACH process may requireadditional time. Sometimes a facilitator orsomeone familiar with the technique canlead new analysts through this processfor the first time.

    ACH is particularly appropriate forcontroversial issues when analysts want

    to develop a clear record that showswhat theories they have considered andhow they arrived at their judgments.Developing the ACH matrix allowsother analysts (or even policymakers)to review their analysis and identifyareas of agreement and disagreement.Evidence can also be examined moresystematically, and analysts have foundthat this makes the technique ideal forconsidering the possibility of deceptionand denial.

    VALUE ADDEDACH helps analysts overcome threecommon mistakes that can lead toinaccurate forecasts:

    Analysts often are susceptible to being

    unduly influenced by a first impression,based on incomplete data, an existinganalytic line, or a single explanation thatseems to fit well enough.

    Analysts seldom generate a full set

    of explanations or hypotheses at theoutset of a project.

    Analysts often rely on evidence to

    support their preferred hypothesis,but which also is consistent with otherexplanations.

    In essence, ACH helps analysts to avoidpicking the first solution that seemssatisfactory instead of going through allthe possibilities to arrive at the very bestsolution.

    THE METHOD

    ACH demands that analysts explicitlyidentify all the reasonable alternativehypotheses, then array the evidenceagainst each hypothesisrather thanevaluating the plausibility of eachhypothesis one at a time. To create a levelplaying field, the process must:

    Ensure that all the information and

    argumentation is evaluated and givenequal treatment or weight whenconsidering each hypothesis.

    Prevent the analyst from prematureclosure on a particular explanation orhypothesis.

    Protect the analyst against innate

    tendencies to ignore or discountinformation that does not fitcomfortably with the preferredexplanation at the time.

    To accomplish this, the process shouldfollow these steps:

    Brainstorm among analysts with

    different perspectives to identify allpossible hypotheses.

    List all signicant evidence and

    arguments relevant to all thehypotheses.

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    Analyze how sensitive the ACH results

    are to a few critical items of evidence;should those pieces prove to be wrong,

    misleading, or subject to deception, howwould it impact an explanations validity?

    Ask what evidence is not being seen but

    would be expected for a given hypothesisto be true. Is denial and deception apossibility?

    Report all the conclusions, including the

    weaker hypotheses that should still bemonitored as new information becomesavailable.

    Establish the relative likelihood for thehypotheses and report all the conclusions,including the weaker hypothesesthat should still be monitored as newinformation becomes available.

    Identify and monitor indicators that would

    be both consistent and inconsistent withthe full set of hypotheses. In the lattercase, explore what could account forinconsistent data.

    Prepare a matrix with hypotheses

    across the top and each piece ofevidence on the side. Determine

    whether each piece of evidenceis consistent, inconsistent, or notapplicable to each hypothesis.5

    Rene the matrix and reconsider the

    hypothesesin some cases, analystswill need to add new hypotheses andre-examine the information available.

    Focus on disproving hypotheses rather

    than proving one. Talley the piecesof evidence that are inconsistent andconsistent with each hypothesis to see

    which explanations are the weakest andstrongest.

    5 The diagnostic value of the evidence will emergeas analysts determine whether a piece of evidenceis found to be consistent with only one hypothesis,or could support more than one or indeed allhypotheses. In the latter case, the evidence canbe judged as unimportant to determining whichhypothesis is more likely correct.

    Terrorism in Tokyo From Aum Shinrikyo

    Weight H: 1 H: 4 H: 2 H: 3

    Kooky

    Cult

    Terrorist

    Group

    Political

    Movement

    Criminal

    Group

    Inconsistency Score -1.0 -1.0 -2.0 -3.0

    E3 Attacks on Journalists MEDIUM I N I I

    E2 Religious Affiliation MEDIUM C I I I

    E4 Established Party MEDIUM N N C I

    E1 Blind Leader Mastsumoto MEDIUM C C C C

    ACH Matrix of Terrorism in Tokyo.In March 1995, a largely unknown group attacked the Tokyo subways byusing a highly lethal nerve agent known as sarin. ACH provides a mechanism to carefully examine all the evidence and

    possible explanations for understanding what type of group could have been responsible. In simplified form, the above

    matrix arrays each piece of evidence on the vertical axis and then evaluates each in terms of the items consistencywith four possible explanations for the terrorist attack in Tokyo (horizontal axis). Analysts rate a piece of evidence as

    consistent (C); inconsistent (I); or neutral (N) . This process allows analysts to see that some evidence will be consistent

    with more than one hypothesis and be less valuable in disproving hypotheses.

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    DEVILS ADVOCACY

    Challenging a single, strongly held

    view or consensus by building thebest possible case for an alternativeexplanation.

    WHEN TO USE

    Devils Advocacy is most effective whenused to challenge an analytic consensusor a key assumption regarding a criticallyimportant intelligence question. Onthose issues that one cannot afford toget wrong, Devils Advocacy can providefurther confidence that the current analyticline will hold up to close scrutiny. An

    individual analyst can often assume therole of the Devils Advocate if he or shehas some doubts about a widely heldview, or a manager might designate acourageous analyst to challenge theprevailing wisdom in order to reaffirm thegroups confidence in those judgments.In some cases, the analyst or a teamcan review a key assumption of acritical judgment in the course of theirwork, or more likely, a separate analyticproduct can be generated that arraysall the arguments and data that supporta contrary hypothesis. While this caninvolve some analytic time and effort,when a group of analysts have workedon an issue for a long period of time, itis probably wise to assume that a strongmind-set exists that deserves the closerscrutiny provided by Devils Advocacy.

    VALUE ADDED

    Analysts have an obligation topolicymakers to understand wheretheir own analytic judgments might beweak and open to future challenge.Hence, the Devils Advocacy processcan highlight weaknesses in a currentanalytic judgment or alternatively help toreaffirm ones confidence in the prevailingjudgments by:

    Explicitly challenging key assumptions

    to see if they will not hold up undersome circumstances.

    Identifying any faulty logic or information

    that would undermine the key analyticjudgments.

    Presenting alternative hypotheses

    that would explain the current body ofinformation available to analysts.

    Its primary value is to serve as a checkon a dominant mind-set that can developover time among even the best analystswho have followed an issue and formedstrong consensus that there is only oneway of looking at their issue. This mind-set phenomenon makes it more likely thatcontradictory evidence is dismissed or

    not given proper weight or consideration.An exercise aimed at highlighting suchevidence and proposing another way ofthinking about an issue can expose hiddenassumptions and compel analysts to reviewtheir information with greater skepticismabout their findings. The analyst couldcome away from the exercise more certainthat: 1) the current analytic line was sound;2) the argument is still the strongest, butthat there are areas where further analysisis needed; or 3) some serious flaws in logicor supporting evidence suggest that theanalytic line needs to be changed or at

    least caveated more heavily.

    THE METHOD

    To challenge the prevailing analytic line, theDevils Advocate must:

    Outline the mainline judgment and

    key assumptions and characterize theevidence supporting that current analyticview.

    Select one or more assumptionsstated

    or notthat appear the most susceptible

    to challenge.

    Review the information used to determine

    whether any is of questionable validity,whether deception is possibly indicated,or whether major gaps exist.

    C O N T R A R I A N T E C H N I Q U E S

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    Highlight the evidence that could

    support an alternative hypothesis orcontradicts the current thinking.

    Present to the group the ndings

    that demonstrate there are flawedassumptions, poor quality evidence, orpossible deception at work.

    Consider drafting a separate contrarian

    paper that lays out the arguments fora different analytic conclusion if thereview uncovers major analytic flaws.

    Be sure that any products generated

    clearly lay out the conventional wisdomand are identified as an explicitly

    Devils Advocate project; otherwise,the reader can become confused as tothe current official view on the issue.

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    TEAM A/TEAM B

    Use of separate analytic teams that

    contrast two (or more) strongly heldviews or competing hypotheses.

    WHEN TO USE

    A Team A/Team B approach is differentfrom Devils Advocacy, where the purposeis to challenge a single dominant mind-set. Instead, Team A/Team B recognizesthat there may be competing and possiblyequally strong mind-sets held on an issuethat need to be clarified. Sometimesanalysts confuse the two techniques bydrafting a Team B exercise that is really a

    Devils Advocacy exercise.

    If there are at least two competingviews within an analytic office orperhaps competing opinions withinthe policymaking community on a keyissue, then Team A/Team B analysis canbe the appropriate technique to use.Developing a full-blown Team A/Team Bexercise requires a significant commitmentof analytic time and resources, so it isworthwhile considering if the analytic issuemerits this kind of attention.

    A longstanding policy issue, a criticaldecision that has far-reaching implications,or a dispute within the analytic communitythat has obstructed effective cross-agencycooperation would be grounds for usingTeam A/Team B. If those circumstancesexist, then analysts will need to review allof the data to develop alternative papersthat can capture the essential differencesbetween the two viewpoints.

    VALUE ADDED

    Managers have found that when there areoffice tensions among competing factions

    of analysts, a Team A/Team B approach canhelp opposing experts see the merit in theother groups perspective. The process ofconducting such an exercise can reducethe friction and even narrow the differences.At a minimum, it allows those holdingopposing views to feel that their views havebeen given equal attention.

    For the policymaker, this technique helpsto surface and explain important analyticdifferences within the expert community.Often senior officials can learn more by

    weighing well-argued conflicting views thanfrom reading an assessment that maskssubstantive differences or drives analysisto the lowest common denominator.By making the key assumptions andinformation used for each argument moretransparent, a policymaker can judge themerits of each case, pose questions backto the analysts, and reach an independentjudgment on which argument is thestrongest. Moreover, highlighting alternativeviews puts collectors on notice that theyneed to be searching for new information

    that can confirm or disconfirm a range ofhypotheses.

    If opposing positions are well established,it can be useful to place analysts on teamsthat will advocate positions they normallydo not support; forcing analysts to arguethe other side can often make them moreaware of their own mind-set.

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    A Team A/Team B View: Chinas Military

    A: Chinas Hollow Militaryby Bates Gill and Michael OHanlon

    B:Chinas Military: A SecondOpinion by James Lilley and Carl Ford

    . . . We believe that the recent clamor

    over Chinas strategic ambitions is greatly

    overblown. Most of the Chinese aims that

    run counter to US interests are in fact

    not global or ideological but territorial

    in nature and confined primarily to the

    islands and waterways to Chinas south

    and southeast . . .

    An enormous gap separates Chinas

    military capabilities from its aspirations.The PRCs armed forces are not very good

    and not getting better very fast. Whatever

    Chinas concerns and intentions, its

    capacity to act upon them in ways inimical

    to US interests is severely limited, and will

    remain so for many years . . .

    The PRCs power projection capabilities,

    too, are constrained by huge weaknesses

    especially in areas such as aerial refueling,

    electronic warfare, command and control

    and amphibious and air assault assets.

    China owns considerably less top-level

    equipment than medium powers like Japan

    and Britain; it owns even less than smaller

    powers such as Italy, South Korea or The

    Netherlands . . . The resources it devotes

    to acquiring modern weaponry are akin to

    those of countries spending $10-20 billion

    a year on defense . . .

    . . . We think they got it half right. China

    is no military superpower and will not

    acquire that status for some years to

    come. But measured in terms of its

    capacity to challenge key US allies in East

    Asia, Chinas capabilities have grown

    exponentially . . .

    By emphasizing direct comparisons

    between the defense capabilities of the

    United States and the PRC, the authorscreate an artificial and misleading

    construct . . . What the regime gives

    every indication of striving for is sufficient

    military clout to achieve its aims in Asia.

    In the short term, it wishes to intimidate

    Taiwan sufficiently to bring about

    unification on Beijings terms . . .

    . . . Investments of the sort Beijing is

    making can mean only one thing: China

    is determined to improve the PLAs

    fighting capability. While most nations

    are reducing defense expenditures in the

    postCold War era, China is one of the few

    doing the opposite . . . Across the board,

    the PLA is engaged in a major spending

    effort to upgrade weapons and equipment

    and improve its operational capability.

    According to the Pentagon, these efforts

    have already enhanced Chinas ability to

    project military power . . .

    Excerpted from journal articles found in The National Interest, Fall and Winter 2000/2001.

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    THE METHOD

    Analysis Phase.A Team A/Team Bexercise can be conducted on an

    important issue to:

    Identify the two (or more) competing

    hypotheses or points of view.

    Form teams or designate individuals to

    develop the best case that can be madefor each hypothesis.

    Review all pertinent information that

    supports their respective positions.

    Identify missing information that would

    buttress their hypotheses.

    Structure each argument with an explicit

    presentation of key assumptions,key pieces of evidence, and carefularticulation of the logic behind theargument.

    Debate Phase.An oral presentation ofthe alternative arguments and rebuttals inparallel fashion can then be organized for

    the benefit of other analysts:

    Set aside time for an oral presentation

    of the alternative team findings; this canan informal brainstorming session or amore formal debate.

    Have an independent jury of peers

    listen to the oral presentation andbe prepared to question the teamsregarding their assumptions, evidence,or logic.

    Allow each team to present their case,challenge the other teams arguments,and rebut the opponents critique of itscase.

    Let the jury consider the strength of

    each presentation and recommendpossible next steps for further researchand collection efforts.

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    HIGH-IMPACT/LOW-PROBABILITY

    ANALYSIS

    Highlights a seemingly unlikelyevent that would have major policy

    consequences if it happened.

    WHEN TO USE

    High-Impact/Low-Probability Analysisis a contrarian technique that sensitizesanalysts to the potential impact ofseemingly low probability events thatwould have major repercussions on USinterests. Using this technique is advisablewhen analysts and policymakers areconvinced that an event is unlikely but

    have not given much thought to theconsequences of its occurrence. Inessence, this can be a warning that theintelligence and policy communitiesmust be alert to an unexpected but notimpossible event. For example, the fallof the Shah, the collapse of the SovietUnion, and the reunification of Germanywere all considered low probability eventsat one time; however, analysts mighthave benefited from considering theconsequences of such events and howthey might plausibly have come about.

    VALUE ADDED

    Mapping out the course of an unlikely,yet plausible, event can uncover hiddenrelationships between key factors andassumptions; it also can alert analyststo oversights in the mainstream analyticline. In addition, an examination of theunthinkable allows analysts to developsignposts that may provide early warningof a shift in the situation. By periodicallyreviewing these indicators an analystis more likely to counter any prevailing

    mind-set that such a development ishighly unlikely.

    THE METHOD

    If there is a strongly held view that an eventis unlikely, then postulating precisely the

    opposite should not be difficult.

    Dene the high-impact outcome clearly.

    This process is what will justify examiningwhat most analysts believe to be a veryunlikely development.

    Devise one or more plausible

    explanations for or pathways to the lowprobability outcome. This should be asprecise as possible, as it can help identifypossible indicators for later monitoring.

    Insert possible triggers or changes inmomentum if appropriate. These canbe natural disasters, sudden healthproblems of key leaders, or neweconomic or political shocks that mighthave occurred historically or in otherparts of the world.

    Brainstorm with analysts having a broad

    set of experiences to aid the developmentof plausible but unpredictable triggers ofsudden change.

    Identify for each pathway a set of

    indicators or observables that wouldhelp you anticipate that events werebeginning to play out this way.

    Identify factors that would deect a

    bad outcome or encourage a positiveoutcome.

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    High Impact of a Low-Probability Event: Pearl Harbor

    . . . So far as relations directly between the United States and Japan are concerned, there

    is less reason today than there was a week ago for the United States to be apprehensive

    lest Japan make war on this country.

    Were it a matter of placing bets, the undersigned would give odds of five to one that the

    United States and Japan will not be at war on or before December 15; would wager three

    to one that the United States and Japan will not be at war on or before the 15th of January

    (i.e, seven weeks from now); would wager even money that the United States and Japan

    will not be at war on or before March 1 (a date more than 90 days from now) . . .

    State Department Special Assessment, 27 November 1941

    High-Impact/Low-Probability Analysis on 9/11

    The 9/11 Commission report includes examination of speculative analysis that was

    provided to senior policymakers highlighting what were thought to be highly unlikely

    scenarios that would have a very high impact. One of those items was the 6 August 2001

    Presidents Daily Brief, which stated:

    Al-Qaida membersincluding some who are US citizenshave resided in or traveled to

    the US for years, and the group apparently maintains a support structure that could aid

    attacks. Two al-Qaida members found guilty in the conspiracy to bomb our embassies in

    East Africa were US citizens, and a senior EIJ [Egyptian Islamic Jihad] member lived in

    California in the mid-1990s.

    A clandestine source said in 1998 that a Bin Ladin cell in New York was recruiting

    Muslim-American youth for attacks.

    We have not been able to corroborate some of the more sensational threat reporting, such

    as that from a service in 1998 saying that Bin Ladin wanted to hijack a US aircraft to gain

    the release of Blind Shaykh Umar Abd al-Rahman and other US-held extremists.

    9/11 Commission Report, declassified and approved for release 10 April 2004.

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    WHAT IF? ANALYSIS

    Assumes that an event has occurred with

    potential (negative or positive) impactand explains how it might come about.

    WHEN TO USE

    What If? analysis is another contrariantechnique for challenging a strong mind-set that an event will not happen or thata confidently made forecast may not beentirely justified. It is similar to a High-Impact/Low-Probability analysis, but itdoes not dwell on the consequencesof the event as much as it acceptsthe significance and moves directly to

    explaining how it might come about.

    VALUE ADDED

    By shifting the focus from whether anevent could occur to how it may happen,analysts allow themselves to suspendjudgment about the likelihood of the eventand focus more on what developmentseven unlikely onesmight enable such anoutcome. An individual analyst or a teammight employ this technique and repeatthe exercise whenever a critical analyticjudgment is made.

    Using this technique is particularlyimportant when a judgment restson limited information or unprovenassumptions. Moreover, it can freeanalysts from arguing about theprobability of an event to consideringits consequences and developing someindicators or signposts for its possibleemergence. It will help analysts addressthe impact of an event, the factors thatcould causeor alterit, and likelysignposts that an event is imminent.

    A What If? analysis can complement adifficult judgment reached and providethe policymaker a thoughtful cautionto accepting the conventional wisdomwithout considering the costs and risksof being wrong. This can help decision-makers consider ways to hedge their bets,even if they accept the analytic judgmentthat an event remains unlikely.

    THE METHOD

    Like other contrarian methods, What If?analysis must begin by stating clearly

    the conventional analytic line and thenstepping back to consider what alternativeoutcomes are too important to dismiss,even if unlikely. Brainstorming over a fewdays or weeks can develop one or moreplausible scenarios by which the unlikelyevent occurs:

    Assume the event has happened.

    Select some triggering events that

    permitted the scenario to unfold to helpmake the what if more plausible; for

    example, analysts might postulate thedeath of a leader, a natural disaster, orsome economic event that would start achain of other events.

    Develop a chain of argumentation based

    as much on logic as evidence to explainhow this outcome could have comeabout.

    Think backwards from the event in

    concrete waysthat is, specifying whatmust actually occur at each stage of the

    scenario is often very useful.

    Identify one or more plausible pathways

    or scenarios to the unlikely event; veryoften more than one will appear possible.

    Generate a list of indicators or

    observables for each scenario thatwould help to detect the beginnings ofthe event.

    Consider the scope of the positive and

    negative consequences of each scenarioand their relative impacts.

    Monitor the indicators developed on a

    periodic basis.

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    What If? Analysis: An Unlikely Outcome in Yugoslavia, 1990.

    The possibility of muddling through is very low. In the unlikely event that it happens, this iswhat it would look like.

    Memories of the internecine civil war during World War II and fear of another destructive

    conflict would lead the two most numerous South Slav peopleSerbs and Croatsto

    reach some political accommodation. A compromise that preserves Yugoslavia would

    include:

    Basic principles:

    -No change in existing Republic borders.

    -No change in Yugoslavias existing international status.

    -Mutually recognized sovereignty of each republic

    Confederal institutions:

    -A single foreign ministry, to which diplomatic representatives would be accredited.

    -A central military organization with a joint General Staff responsible for planning.

    -A central bank, determining macroeconomic policy, a common currency,

    Powers reserved to republics.

    -Veto over actions of the Confederal Authority.

    -Control of internal security, including guarantee of minority rights.

    -Operational control over some or all military units stationed on the republics territory.

    -Raising taxes and allocating funds to discharge mutually agreed confederal

    responsibilities.

    Only the Serbs can open the door to a confederal Yugoslavia, and Serbias leader,

    Slobodan Milosevic, holds the key. Some observers felt there are pressures on him to try.

    If he does not, he would give his opponents the leverage to remove him. The potential

    penalties of failure to compromise would be too great, in this view, for the peoples and

    leaders of Yugoslavia to forgo every effort to find a compromise.

    Excerpts from the declassified NIE: Prospects for Yugoslavia, October 1990.

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    I M A G I N A T I V E T H I N K I N G T E C H N I Q U E S

    BRAINSTORMING

    An unconstrained group process

    designed to generate new ideas andconcepts.

    WHEN TO USE

    Brainstorming is a widely used techniquefor stimulating new thinking and it canbe applied to virtually all of the otherstructured analysis techniques as anaid to thinking. Typically, analytic willbrainstorm when they begin a projectto help generate a range of hypothesesabout their issue.

    Brainstorming, almost by definition,involves a group of analysts meeting todiscuss a common challenge; a modestinvestment of time at the beginningor critical points of a project can takeadvantage of their different perspectivesto help structure a problem. This groupprocess allows others to build on aninitial idea suggested by a member of thebrainstorming session.

    An individual analyst also can brainstormto produce a wider range of ideas than

    a group might generate, without regardfor other analysts egos, opinions, orobjections. However, an individual will nothave the benefit of others perspectives tohelp develop the ideas as fully. Moreover,an individual may have difficulty breakingfree of his or her cognitive biases withoutthe benefit of a diverse group.

    VALUE ADDED

    This technique can maximize creativityin the thinking process, force analyststo step outside their normal analytic

    mind-sets, and suspend their typicalgood judgment about the practicalityof ideas or approaches. More generally,brainstorming allows analysts to see awider range of factors that might bearon the topic than they would otherwiseconsider. Analysts typically censorout ideas that seem farfetched, poorly

    sourced, or seemingly irrelevant to thequestion at hand. Brainstorming givespermission to think more radically or

    outside the box. In particular, it can sparknew ideas, ensure a comprehensive look ata problem or issues, raise unknowns, andprevent premature consensus around asingle hypothesis.

    THE METHOD

    Paradoxically, brainstorming should bea very structured process to be mostproductive. An unconstrained, informaldiscussion might produce some interestingideas, but usually a more systematicprocess is the most effective way to

    break down mind-sets and produce newinsights. In particular, the process involvesa divergent thinking phase to generate andcollect new ideas and insights, followedby a convergent phase in which ideasare grouped and organized around keyconcepts. Some of the simple rules to befollowed include:

    Never censor an analysts ideas no

    matter how unconventional they mightsound.

    Rather nd out what prompted thethought, as it might contain the seedsof an important connection between thetopic and an unstated assumption.

    Give yourself enough time to do

    brainstorming correctly. It usually takesone hour to set the rules of the game,get the group comfortable, and exhaustthe conventional wisdom on the topic.Only then will the truly creative ideasbegin to emerge.

    Involve at least one outsider in the

    processthat is, someone who does notshare the same educational background,culture, technical knowledge or mind-set as the core group but has somefamiliarity with the topic.

    A two-phase, twelve-step, structuredprocess is often used to get the most out ofthe brainstorming sessions:

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    Brainstorming and Divergent Thinking:

    Perspectives of an Experienced Practitioner

    . . . First, leave rank at the door and focus on a democracy of ideas. Thoughts from

    experts, senior officers, and supervisors are of course, valuable and welcome, but such

    experts are not permitted to cut off debate by citing their seniority. In fact, it pays to invite

    junior officers as well as senior ones who are not involved directly in working the issue

    under discussion. Some of the most creative ideas at brainstorming sessions frequently

    come from relatively junior people who can look at a problem with fresh perspective, or

    from senior ones who are not experts on the issue.

    Second, make sure there is no official analytic line. One of the most significant blocks to

    new thinking is the presence of a long held analytic line that analystsand even more so

    managersare reluctant to change. Rather than trying to fit ideas into the framework of

    what weve said before, analysts need to feel free to go wherever bits of the evidence

    and informed supposition take them. They must feel free to throw out seemingly strangebut plausible ideas that might be based on historical precedent and instinct rather than

    on concrete information. Facilitators can stimulate this process by deliberately posing

    an alternative outcome to a problem that differs starkly from the accepted analysis or by

    proposing a contrary way to think about an issue.

    Third, dont permit killer phrases like that would not work or that could not happen

    to be voiced out loud. Effective brainstorming starts with ideas and possibilities, not with

    practicalities and self-imposed obstacles to fresh perspectives. Force the group to get as

    wide a range of ideas out for discussion as possible. At some point, a set of ideas might

    be winnowed down and subject to tests of workability, but that comes laternot during

    brainstorming.

    Fourth, keep the brainstorming session to no more than 90 minutes. There is no hard and

    fast rule, but somewhere between 60 and 90 minutes, the idea stream starts to dry up,

    people repeat themselves, and jokes replace creative ideas.

    Fifth, record ideas in a visible way. Lots of people take notes at brainstorming sessions

    for their own use, and that is good. We have found it valuable to have someone jot down

    the ideas presented on large paste-a-note sheets that we put on the walls. This allows

    participants in brainstorming sessions to react to ideas generated earlier. Moreover,

    analysts are encouraged to participate in such exercises if they see their own ideas put

    down in writing. Having a notional record of brainstorming also helps the analyst who ends

    up writing a report based on the discussion. Ideas that may not be used in one report are

    invariably put to use later, so it is good to have a record of them . . .

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    Divergent Thinking Phase:

    Distribute Post-It notes and pens or

    markers to all participants. Typically,10-12 people works best.

    Pose the problem in terms of a focal

    question. Display it in one sentence ona large easel or whiteboard.

    Ask the group to write down responses

    to the question, using key words that willfit on the small Post-It note.

    Stick all the notes on a wall for all to

    seetreat all ideas the same.

    When a pause follows the initial ow of

    ideas, the group is reaching the endof their conventional thinking and thenew divergent ideas are then likely toemerge.

    End the collection stage of the

    brainstorming after two or three pauses.

    Convergent Thinking Phase:

    Ask the participants as a group

    to rearrange the notes on the wallaccording to their commonalities orsimilar concepts. No talking is permitted.Some notes may be moved several

    times as notes begin to cluster. Copyingsome notes is permitted to allow ideasto be included in more than one group.

    Select a word or phrase that

    characterizes each grouping or clusteronce all the notes have been arranged.

    Identify any notes that do not easily t

    with others and consider them eitheruseless noise or the beginning of anidea that deserves further attention.

    Assess what the group has

    accomplished in terms of new ideasor concepts identified or new areas

    that need more work or furtherbrainstorming.

    Instruct each participant to select one

    or two areas that deserve the mostattention. Tabulate the votes.

    Set the brainstorming groups priorities

    based on the voting and decide on thenext steps for analysis.

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    OUTSIDE-IN THINKING

    Used to identify the full range of basic

    forces, factors, and trends that wouldindirectly shape an issue.

    WHEN TO USE

    Analysts find this technique most usefulat the conceptualization of an analyticproject, when the goal is to identify all thecritical, external factors that could influencehow a particular situation will develop. Itwould work well for a group of analystsresponsible for a range of functional and/orregional issues. When assembling a largedatabase that must identify a number of

    information categories or database fields,this technique can aid in visualizing theentire set of categories that might beneeded in a research effort. Often analystsrealize only too late that some additionalinformation categories will be needed andthen must go back and review all previousfiles and recode the data. With a modestamount of effort, Outside-in Thinkingcan reduce the risk of missing importantvariables early in the analytic process.

    VALUE ADDED

    Most analysts spend their time concentratingon familiar factors within their field oranalytic issue. That is, they think from theinsidenamely, what they controloutto the broader world. Conversely, thinkingfrom the outside-in begins by consideringthe external changes that might, over time,profoundly affect the analysts own field orissue. This technique encourages analyststo get away from their immediate analytictasks (the so-called inbox) and thinkabout their issues in a wider conceptual

    and contextual framework. By recasting theproblem in much broader and fundamentalterms, analysts are more likely to uncover

    additional factors, an important dynamic, ora relevant alternative hypothesis.

    THE METHOD

    The process begins by developing ageneric description of the problem or thephenomenon under study. Then, analystsshould:

    List all the key forces (social,

    technological, economic, environmental,and political) that could have an impacton the topic, but over which one can

    exert little influence (e.g., globalization,social stress, the Internet, or the globaleconomy).

    Focus next on key factors over which

    an actor or policymaker can exert someinfluence. In the business world thismight be the market size, customers, thecompetition, suppliers or partners; in thegovernment domain it might include thepolicy actions or the behavior of allies oradversaries.

    Assess how each of these forces could

    affect the analytic problem.

    Determine whether these forces actually

    do have an impact on the particular issuebased on the available evidence.

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    RED TEAM ANALYSIS

    Models the behavior of an individual

    or group by trying to replicate how anadversary would think about an issue.

    WHEN TO USE

    Frequently, analysts face the challengeof forecasting how a foreign leader ordecisionmaking group may behave whenit is clear that there is a risk of fallinginto a mirror-image problem. That is,analysts can sometimes impute to aforeign actor the same motives, values, orunderstanding of an issue that they hold.Traditional analysis sometimes assumes

    that foreign leaders or groups will behaverationally and act as the analystswould if faced with the same threats oropportunities. History has shown thatforeign leaders often respond differentlyto events because of different cultural,organizational, or personal experiences.

    Red Team analysis tries to consciouslyplace analysts in the same cultural,organizational, and personal setting(putting them in their shoes) in whichthe target individual or group operates.

    Whereas analysts normally work from theposition of the blue (friendly forces), ared team of analysts attempts to work inthe environment of the hostile forces.

    VALUE ADDED

    Like Devils Advocacy and Team A/Team Btechniques, Red Team analysis is aimedat freeing the analyst from the prison of awell-developed mind-set; in this case, theanalysts own sense of rationality, culturalnorms, and personal values. Whereasanalysts usually operate as observers

    of a foreign adversary, the Red Teamtechnique transforms the analyst into anactor operating within the adversarysculture and political milieu. This form ofrole playing is useful when trying toreplicate the mind-set of authoritarianleaders, terrorist cells, or other non-Western groups that operate under verydifferent codes of behavior or motivations.

    Often this technique can introduce new ordifferent stimuli that might not have beenfactored into traditional analysissuch as

    the targets familial ties or the internationalpolitical, economic, and military pressuresfelt by the individual. For example, RedTeam participants might ask themselves:What would my peers, family, or tribeexpect me to do? Alternatively, a RedTeam analyst might pose the questionto his colleagues: How do we perceivethe external threats and opportunities?Finally, the Red Team technique can factorinto its analysis the way in which personalpower and status might influence a targetsbehavior.

    THE METHOD

    On issues that lend themselves to RedTeam analysis, a manager needs to builda team of experts with in-depth knowledgeof the operating environment, the targetspersonality, and the style of thinking used.The team should be populated not justwith those who understand the language,but also with people who might haveexperienced the culture, share the ethnicbackground, or have worked in a similaroperational environment. Once established

    and separated from traditional analysis, theteam members should:

    Put themselves in the adversarys

    circumstances and react to foreign stimulias the target would.

    Develop a set of rst-person questions

    that the adversary would ask, suchas: How would I perceive incominginformation; what would be my personalconcerns; or to whom would I look for anopinion?

    Draft a set of policy papers in which the

    leader or group makes specific decisions,proposes recommendations, or laysout courses of actions. The more thesepapers reflect the cultural and personalnorms of the target, the more they canoffer a different perspective on theanalytic problem.

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    A Red Team PerspectiveIrans Military Strategy Vis-a-vis the United States

    . . . The United States and Israel may be contemplating military operations against Iran, as per

    recent media reports . . . A week-long combined air and ground maneuver has just concluded

    in five of the southern and western provinces of Iran, mesmerizing foreign observers, who

    have described as spectacular the massive display of high-tech, mobile operations, including

    rapid-deployment forces relying on squadrons of helicopters, air lifts, missiles, as well as

    hundreds of tanks and tens of thousands of well-coordinated personnel using live munitions.

    Learning from both the 2003 Iraq war and Irans own previous experiences of the 1980-88

    war with Iraq and the 1987-88 confrontation with US forces in the Persian Gulf, Iranians have

    focused on the merits of a fluid and complex defensive strategy that seeks to take advantage

    of certain weaknesses in the US military superpower while maximizing the precious few areas

    where they may have the upper hand, e.g.; numerical superiority in ground forces, guerrilla

    tactics, terrain, etc.

    Any US attack on Iran will likely be met first and foremost by missile counter-attacks engulfing

    the southern Persian Gulf states playing host to US forces, as well as any other countrye.g.,

    Azerbaijan, Iraq, or Turkey allowing their territory or airspace to be used against Iran. The

    rationale for this strategy is precisely to pre-warn Irans neighbors of the dire consequences,

    with potential debilitating impacts on their economies for a long time, should they become

    accomplices of foreign invaders of Iran.

    Another key element of Irans strategy is to increase the arch of crisis in places such as

    Afghanistan and Iraq, where it has considerable influence, to undermine the United States

    foothold in the region, hoping to create a counter-domino effect wherein instead of gaining

    inside Iran, the US would actually lose territory partly as a result of thinning its forces andmilitary overreach.

    Irans counter-psychological warfare, on the other hand, seeks to take advantage of the death-

    fearing American soldiers who typically lack a strong motivation to fight wars not necessarily

    in defense of the homeland. A war with Iran would definitely require establishing the draft in the

    US, without which it could not possibly protect its flanks in Afghanistan and Iraq.

    There is a sense of national-security siege in Iran these days, in light of a tightening security

    belt by the US benefiting from military bases in Iraq, Turkey, Azerbaijan, Uzbekistan,

    Tajikistan, Kyrgyzstan, as well as Kuwait, Saudi Arabia, Qatar, Bahrain, Oman, and the island-

    turned garrison of Diego Garcia. From Irans vantage point, the US, having won the Cold War,

    has turned into a leviathan unhinged capable of manipulating and subverting the rule of

    international law and the United Nations with impunity, thus requiring a sophisticated Iranianstrategy of deterrence, that, in the words of certain Iranian media pundits, would even include

    the use of nuclear weapons . . .

    Excerpts from Kaveh L. Afrasiabi (Tehran University), How Iran Will Fight Back,

    cited in Asia Times Online Ltd., 2004.

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    Red Team analysis is not easy to conduct.It requires significant time to develop ateam of qualified experts who can think like

    the adversary. The team has to distanceitself from the normal analysis and workas though living in the targets world.Without a sophisticated understanding ofthe culture, operational environment, andpersonal histories of the foreign group,analysts will not be able to behave or thinklike the enemy. Analysts can never trulyescape their own experiences and mind-sets, but this technique can at least preventthem from falling into mirror-imagingunconsciously.

    The most novel feature of Red Teamanalysis is its presentation.

    The analysis is often in a rst person

    formatthat is, drafted as memos to orfrom a leader or group.

    Red Team analysis avoids the use of

    caveats or qualifications and assumesthat the recipient understands that

    the paper is aimed more at provokingthought or challenging the conventionalunderstanding of how an adversarythinks.

    Such papers are rarely coordinated

    among other experts and do not purportto represent the consensus view on anissue.

    Red Team papers do not plot out allpossible courses of action but seek togive a prediction based on the targets

    special personal, organizational, orcultural experiences.

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    ALTERNATIVE FUTURES ANALYSIS

    Systematically explores multiple ways a

    situation can develop when there is highcomplexity and uncertainty.

    WHEN TO USE

    Alternative futures analysis (often referredto as scenarios) is most useful whena situation is viewed as too complex orthe outcomes as too uncertain to trusta single outcome assessment. First,analysts must recognize that there ishigh uncertainty surrounding the topic inquestion. Second, they, and often theircustomers, recognize that they needto consider a wide range of factors thatmight bear on the question. And third,they are prepared to explore a range ofoutcomes and are not wedded to anypreconceived result. Depending on howelaborate the futures project, the effortcan amount to considerable investment intime, analytic resources, and money.A team of analysts can spend severalhours or days organizing, brainstorming,and developing multiple futures;alternatively, a larger-scale effort canrequire preparing a multi-day workshop

    that brings together participants(including outside experts). Such anundertaking often demands the specialskills of trained scenario-developmentfacilitators and conferencing facilities.

    This technique is a sharp contrast tocontrarian techniques, which try tochallenge the analysts high confidenceand relative certitude about an eventor trend. Instead, multiple futuresdevelopment is a divergent thinkingtechnique that tries to use the complexity

    and uncertainty of a situation to describemultiple outcomes or futures that theanalyst and policymaker should consider,rather than to predict one outcome.

    VALUE ADDED

    Alternative futures analysis is extremelyuseful in highly ambiguous situations, whenanalysts confront not only a lot of knownunknowns but also unknown unknowns.What this means is that analysts recognizethat there are factors, forces, and dynamicsamong key actors that are difficult toidentify without the use of some structuredtechnique that can model how they wouldinteract or behave. As the outcomes are notknown prior to the futures exercise, analystsmust be prepared for the unexpected andwilling to engage in a more free-wheelingexchange of views than typically occursin order to imagine the future. Given

    the time and resources involved, scenarioanalysis is best reserved for situations thatcould potentially pose grave threats orotherwise have significant consequences.

    From past experience, analysts havefound that involving policymakers in thealternative futures exercise is the mosteffective way to communicate the results ofthis exploration of alternative outcomes andsensitize them to key uncertainties. Mostparticipants find the process of developingsuch scenarios as useful as any finished

    product that attempts to capture the resultsof the exercise. Analysts and policymakerscan benefit from this technique in severalways:

    It provides an effective means of weighing

    multiple unknown or unknowablefactors and presenting a set of plausibleoutcomes.

    It can help to bound a problem by

    identifying plausible combinations ofuncertain factors.

    It provides a broader analytic framework

    for calculating the costs, risks, andopportunities presented to policymakersby different outcomes.

    The future is plural.

    Peter Schwartz,

    author ofThe Art ofthe Long View anda widely acclaimedscenario developer.

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    Hypothetical Threats to the Homeland:Using Spectrums to Define Potential Targets

    HIGH

    (Weapons ofMass Destruction)

    S

    ophistication

    o

    fWeapon

    Intended Impact

    LOW(Rifle/Handgun)

    BROAD(General USpopulation)

    SELECTIVE(Military/Police

    post)

    Kidnapping senior policyofficials child

    Coordinated car bombsat shopping centers

    Mortar attack on USmilitarys home base

    Sniper attacks on home

    base Guard Post

    Information warfare

    Introduce contaminateddrugs into domesticsupply chain

    BW attack on militarybase water supply

    RPG or SAM attack onmilitary aircraft

    A Futures Exercise. The graphic captures four potential futures to understand how foreign insurgentsmight carry out an attack on the United States. A brainstorming exercise helped analysts identify twokey uncertainties (the sophistication of weapons used by the insurgents and the intended impact of theattack) and arrayed these factors on a graph as the x and y axes. The four resulting quadrants in the2 x 2 matrix allowed analysts to visualize potential targets from the various combinations (low to highsophistication of weapons and selective to broad intended impact of an attack). For example, if a grouppossessed highly sophisticated weapons and intended a broad attack on the United States, potentialtargets could include computer networks and domestic drug supplies. Having filled in a quadrant,analysts can then turn to devising likely indicators or signposts of such a future.

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    It aids analysts and policymakers in

    anticipating what otherwise would besurprising developments by forcing

    them to challenge assumptions andconsider possible wild cards ordiscontinuous events.

    It generates indicators to monitor

    for signs that a particular future isbecoming more or less likely, so thatpolicies can be reassessed.

    THE METHOD

    Although there are a variety of ways todevelop alternative futures, the mostcommon approach used in both the public

    and private sectors involves the followingsteps:

    Develop the focal issue by

    systematically interviewing experts andofficials who are examining the generaltopic.

    Convene a group of experts (both

    internal and external) to brainstormabout the forces and factors that couldaffect the focal issue.

    Select by consensus the two mostcritical and uncertain forces and convertthese into axes or continua with themost relevant endpoints assigned.

    Establish the most relevant endpoints

    for each factor; e.g., if economicgrowth were the most critical, uncertain

    force, the endpoints could be fastand slow or transformative andstabilizing depending on the type ofissue addressed.

    Form a futures matrix by crossing the

    two chosen axes. The four resultingquadrants provide the basis forcharacterizing alternative future worlds.

    Generate colorful stories that describe

    these futures and how they couldplausibly come about. Signposts or

    indicators can then be developed.

    Participants, especially policymakers, canthen consider how current decisions orstrategies would fare in each of the fourworlds and identify alternative policiesthat might work better either across all thefutures or in specific ones. By anticipatingalternative outcomes, policymakers have abetter chance of either devising strategiesflexible enough to accommodate multipleoutcomes or of being prepared and agilein the face of change.

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    These structured analytic techniquescan be used in a variety of ways whenanalysts begin a new assessment. Some

    can be used equally effectively at multiplepoints in the process and can promotean analysts ability to keep an open mind,to consider multipleincluding highlyunlikelyhypotheses, to challengeconventional wisdom, and to assess theimpact of important information gaps ordeception on analytic judgments andconfidence levels. The Timeline for UsingAnalytic Techniques provides somethoughts on when to use one or more ofthem during the course of an analystsresearch and writing.

    S T R A T E G I E S F O R U S I N G S T R U C T U R E D

    A N A L Y T I C T E C H N I Q U E S

    Starting Out

    At the beginning of an analytic project,analysts are always wise to consider

    brainstorming and assumptions checksto insure that important factors are notbeing missed or taken for granted.Similarly, outside-in-thinking cansometimes put an analytic project into abroader international context, in whichfactors outside the lead analysts areaof responsibility might impact on his orher analytic judgments. For instance,economic assumptions about the priceof oil might be key to a regional politicalanalysts understanding the prospectsfor political stability in an oil-exporting

    A Timeline for Using Analytic Techniques

    Throughout an Analytic Project

    Begin Paper/

    Commence Project

    Deliver Final Paper/

    Brief Key Findings

    Brainstorming

    Key Assumptions Check

    What If? Analysis

    High Impact/Low Probability Analysis

    Outside-In Thinking

    Brainstorming

    Key Assumptions Check

    Team A/Team B

    Analysis/Debate

    Red Team Red Team

    Devils Advocacy

    Deception Detection Deception Detection

    Gaming, Modeling, and Simulation*

    Scenarios and Alternative Futures Analysis

    ACH

    Indicators

    *Gaming, Modeling, and Simulation are among the more sophisticated techniques taught ina more advanced analytic methods course and usually require substantial commitments ofanalyst time and corporate resources.

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    country or a underdeveloped countryentirely dependent on expensive energyimports. A High Impact/Low Probability

    assessment can also sensitize analystsearly on to the significance of dramaticevents that might affect their analytic lines.

    Some techniques like Indicators andSignposts or Analysis of CompetingHypotheses (ACH) can be usefulthroughout a project and revisitedperiodically as new informationis absorbed and analyzed. ACH,in particular, is a good tool to usethr