Chrysler Pilot Portal & Process Overview July 2013.

Chrysler Pilot Portal &

Process Overview

July 2013

CHRYSLER GROUP LLCCourse Outline

• Pilot Portal

Introduction

Access & Use

Standard Ticket Types & Responses

Shipment Plan Reply & AETC

• Pilot Labeling

• Highlight: 830 Release

• Highlight: Material Availability on CN

• Supplier Profile

• Reference Information

• Question & Answer

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CHRYSLER GROUP LLCPilot Portal - Introduction

• The pilot portal is your web-based tool to connect with the Pre-Series Team about pre-production part requirements.

• The pilot portal is a live-system with daily updates. That means you will see pilot requirement changes here even before to your weekly 830 release updates. Contact your Pre-Series Supervisor with any questions or concerns.

• Our goals are 100% transparency for early identification of supply issues and delivery of all parts on or before the Material Requirement Date (MRD) without expedited shipping.

• We work with you and the various internal groups at Chrysler to resolve barriers that pose risk to those attaining those goals.

• Requirements tracked in the pilot portal may include:

- Formal pilot build phases, such as VP(S1) and PS(S2)

- Manufacturing builds

- Compliance bucks

- Additional partial build requirements

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CHRYSLER GROUP LLCPilot Portal – Access and Use

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• The Supplier Portal is currently accessed through the Chrysler Portal in eSupplierConnect.com.

• Under the Applications tab, search for ‘My Applications’ select ‘Supply Portal Scoreboard’.

• It may be necessary to register for the application with your corporate administrator

if this is your first use.

Remember to register for

global access!

CHRYSLER GROUP LLCPilot Portal - Access and Use

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Once you have access to the Supply Portal Scoreboard, you will see the following.

Note that SMART access is also required to access your pilot portal tickets.

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1) Click on the ‘Pilot” tab in the outbound Portal.

2) You must create your profile BEFORE attempting to view your pilot tickets on your first use.

3) Mouse over the ‘Pilot’ link and select ‘Supplier View’ from the pop-up menu.

Pilot Portal - Access and Use

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Update the following and save changes:

‘Time Zone’

‘User Role’ (supplier)

‘Parts and/or Containers’ (parts only)

Daylight Savings Time (check box if applicable)


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There are different ways you can search for your pilot tickets:

- Supplier Code (base 5-digit location )- Ship From (with Alpha code where applicable)- Final Destination (assembly or manufacturing plant)- Part Number- Communication Type (Readiness, Readiness Confirmation, Pilot Past Due, Manual)- Communication Status (Open, Answered, No Promise, Partial Promise)- Readiness Answer (No Answer, Yes, No)- Sort By (Supplier, Final Destination, Lineup, Ship Date)

Note: the Ship Date allows you to sort in order of build timing

You can also filter by multiple selections at once by selecting multiple filter options


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Your information is available

for download to Excel

for easy sorting, filtering and

storing.

After your selections are

made for screen view and

your search is complete,

click ‘Select Excel’.

Then select the information you

want to download in the order you

want to see it, and click ‘Generate Excel Report’.


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A few things to keep in mind:

• Always check DAILY for ALL open tickets for ALL destinations. Tickets can re-open for a variety of reasons.

• New release

• Part level change due to CN decision

• Re-Source

• Ticket status change

• Quantity, ship from location or ship date changes

• Tickets not answered within two business days are subject to a 10-point deduction to your DRIVe rating, which can impact sourcing decisions for future business.

• Pilots tickets will be visible up to 14 weeks prior to the Material Requirement Date (MRD) to help in planning. It is likely that your tickets will be available here before an 830 release is visible.

• The destination location shown in the pilot portal may be different than your actual ship to location. Always reference the Ship To Location in your 830 release.

• Always ship the exact quantity released in your 830 release, not in production pack sizes.

• You will not receive an 862 CSDS Daily Production Release for your pilot requirements.


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A few more things to keep in mind:

• The same part number could be released for multiple pre-production phases.

Each ticket must be answered individually based on your ability to meet the requirements.

• Once your parts have been confirmed received, the ticket will no longer be visible. Should

additional or replacement parts be needed, the ticket will re-appear with the original quantity plus the

increase.

• It is critical that you ensure full requirement delivery on or before the build MRD.

• MRD is published in a SMART bulletin as well as a Covisint Bulletin.

Be sure to check these information sources on a regular basis for updates.

• Pilot tickets are issued the day the parts are released for the pre-production build event.

Unlike production shortage tickets that are exception-based, the ticket does not disappear until your

parts are confirmed received in full quantity at the destination.

CHRYSLER GROUP LLCPilot Portal – Access and Use

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To see additional information on your pilot ticket:

• Hold your pointer over the Black underlined text and an information balloon will appear.

• Click the Blue underlined text for more information.

System Ship by Date is an automatic calculation

based on the supplier’s transit time to arrive in

time for MRD from ship from location. If you are

a new supplier, or shipping to a new plant with

no route in place, the time used is a default.

It is your responsibility to know your actual

transit time and ensure that your parts arrive at

plant on or before MRD.

If you are not certain of the correct date refer to

the build’s bulletin or contact your Pre-Series

Supervisor.

NOTE: If the ship from location shows as “*****”,

the system will default to the in-transit time for

the base location.

1234512345 A

12345678AA 12345678

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1234512345 A

12345678AA 12345678

Pilot Portal – Access and Use

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• How to read a ticketThe main components that you will want to focus on are: part number, quantity,

final destination and ship by time.

How to respond to a ticket

• Click on the orange triangle on the left-side of your ticket and a new window will open

with options to answer the ticket.

• If there is a previous comment, you can also access the comment dialog box by

clicking on the “post-it note” icon.

• Response requirements vary depending on the Communication Type on the ticket.

• After you have submitted your update, verify that ‘Answered’ or ‘Partial Promise’

appears in the ‘Comm Status’ column.

• If it reads ‘Open’, your ticket has not been answered.

Entering a comment only does not answer a ticket and

will result in a DRIVe violation if open for 2 business days.

CHRYSLER GROUP LLCPilot Portal – Diary of Communication

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Diary of Communication (View displayed when you select “Comment”. Comment box entries from ship plan replies also populate this record.)

Cannot ship without PPAP. Will be complete 01/30. Working

with Chrysler Engineer Jorge JonesSupplier S-ID

Chrysler T-ID

System Generated Communication

T####LL

S####LL

This this the information that downloads to Excel for your internal use, as well as our Part Status Reports.

Parts not delivered to the destination plant by MRD are published internally andinclude the information you provide.

The diary of communication dates back to the first date the pilot ticket was created and maintains the entire communication history – from quantity changes to your commitment of support – all with date and time stamp.

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Standard Response by Ticket Type

Readiness Ticket

These are typically your initial tickets.

They require a YES/NO answer.

Proper responses are:

“Yes” (will ship the requested quantity on or before the ship by date shown)

-OR - “No” (will not ship the requested quantity on or before the ship by date shown)

If answering “No”, provide all of the following detail in your ticket comment:- promise ship date, - quantity you are able to supply - issue’s root cause and action plan- contact person(s) – internal and external

A response of ‘No’ is appreciated and expected when applicable because it notifies us that there is an issue to be addressed.

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Readiness Confirmation Ticket

Your tickets will convert from “Readiness” to

“Readiness Confirmation” approximately one

month prior to the Chrysler plant MRD and

your tickets will re-open.

This type of ticket requires a YES/NO answer

to confirm or update your previous response.

“NO” answers also require you to submit a date

when you can commit to shipping parts.

If you do not know the exact part availability

date, select a date 30-45 days after the ship by

time as another way to flag a serious issue.


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Pilot Past Due Ticket

• Your ticket will change automatically to ‘Pilot Past Due’ and re-open if:

1) The “Ship On or Before Date to Meet MRD” has passed

2) You have not submitted an ASN for the entire released quantity

3) Your part enters negative accum status

• This is systematically driven and will happen no matter what date you have promised to ship your parts.

If you have already shipped the requested quantities, simply enter the actual ship date and quantity in the Shipment Plan Reply with a comment of “Already shipped”.


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Manual Tickets

These tickets are created to track special

requirements (such as powertrain builds

and compliance bucks).

They must be answered with a

Ship Plan Reply and detailed comments.

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For your convenience, we have added an enhancement to allow you to answer multiple pilot tickets

at one time for those “Readiness” or “Readiness Confirmation” tickets.

This feature is only available when the delivery promise is “Yes”.

Remember, the response “Yes” applies only when all 3 of the following shipment conditions apply:

1) For the full quantity

2) On or before the ship date shown to meet MRD

3) At the released part level

Please exercise caution with this tool. Never answer “Yes” before part availability is confirmed.

Ticket responses are considered to be an official commitment.

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Click No

Transportation mode SR

Option 1 - 2 - 3

Enter issue, root cause, action plan and contacts.

Additional requirement for expedited shipments

If updating a ship plan, delete your previous response prior to entering your new plan.

Shipment Plan Reply & AETC

23 – Pre Production

Options available for shipments after the “Ship On or Before Date”:

1) WITH THE CREATION OF AN SR AETC Code (supplier responsible): Under AETC, select NEW

Your AETC number will appear above the ship plan after you click submit

2) WITH THE SAME SR AETC CODE CREATED FOR A PREVIOUS PART ON THIS BUILD: Under AETC, select ENTER

3) WITH NO AETC CREATED: Under AETC, select NONE (not available with expedited transportation modes)

Required information for any shipment plan


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Specific Information for Sequenced Part Delivery Suppliers:

• The pilot portal was designed to manage requirements for end-item pilot parts with complete

requirement delivery prior to the build date.

• The ship date automatically calculates the end-item MRD (material requirement date). This is the

date you must have all parts in-house to support broadcast.

A “Yes” response for a SPD ticket means that you will have all parts on-hand and ready to build at the

released part level at least two weeks before published start-of-frame.

A “No” response must be used for any other situation. Comment requirements are detailed root cause,

action plan, contact at your facility and any Chrysler contact related to the issue must be provided.

Provide the first date and quantity you would be able to support a broadcast in your ship plan reply.

• Pilot requirements will also be found in your 830 releases.

• If you have questions or concerns about quantities in your 830 releases or pilot tickets, contact your

Pre-Series supervisor for assistance.

CHRYSLER GROUP LLCSupplier Profile

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Please ensure that you have a designated ‘Pilot Contact’ in your Chrysler Supplier Profile.

Your profile should be reviewed for each active suffix location on a regular basis

to ensure that all information is current.

• You will need to have requested and received authorization for the “Supplier Profile Update System

application (overnight process).

• The Supplier Update Form can also be found on the Supply Portal home page by clicking on the

REFERENCE tab and finding the “Supplier Update Form” document.

Source: Supplier Profile Update, Updated 03/01/2013

Pilot Contact

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eSupplierConnect.com Help Desk Contact Information

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Country Language Direct Dial Toll Free

France English +33-975181825 0800-910563

Canada English 1-647-556-5988 1-800-841-1752 (same of US)

China English +86-400-120-0758 10-800-713-1504

Germany English +49-305683700517 0800-181-9127

India English Not available 1-800-841-1752

International English +44-2033182510 (same as UK)+800-85573586 (WHEN DIALING A UNIVERSAL TOLL FREE NUMBER THE CALLER MUSTFIRST DIAL THE APPROPRIATE COUNTRY'S INT'L ACCESS CODE (+))

Serbia English Not available 0800-190-163

Turkey English Not available 00-800-8529-5936

UK English +44-2033182510 0-800-088-5543

USA English 1-646-513-2694 1-800-841-1752

Italy Italian +39-02-266002 618 800-555797

Poland Italian +48-223071194 00-800-1410155

Brazil Portuguese +55-1132301204 0-800-0380623

Argentina Spanish +54-1152175860 0800-666-1239

Mexico Spanish +52-5546242417 01-800-099-0297

Venezuela Spanish +58-2123357483 0-800-100-4658

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In addition to the pilot tickets, pilot part requirements appear in your 830 Weekly EDI release.

These are the steps to access your 830 Releases through SMART.

830 Releases

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CHRYSLER GROUP LLC830 Releases

Your Release

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Your Behind Accum

CHRYSLER GROUP LLC830 Release

A condensed view of the two SMART screens can be viewed via the Chrysler Supplier Portal, WebCHAMPS or CHAMPS/CMS Application, Web Audit Screens, Release Information tab

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It is the supplier’s responsibility to ensure that the material delivery date is not compromised in

any way.

MAT = Delivery Date at Ship To Location (not ship date)

• All CN’s require supplier concurrence (spin only a date you can truly support).

• Late engineering changes do not constitute authority for failing to have material for the specified

plant by the MATERIAL REQUIRED DATE (MRD).

• In-transit, holidays and weekend are not automatically factored in on the supplier’s

CN Spin input screen where number of days from decision are used.

Material Availability Date on CN

You are responsible for any pilot downtime that may occur as a result of part delivery after the build MRD.

If you are at risk to miss this timing, you must create an “SR” AETC using the ticket’s Ship Plan Reply.

Expedites in the US or Canada should contact Expeditors at 1-800-893-6211

(or http://expprod.zmstech.com/exp/zseries/appletStartupExternal.html).

Expedites from non-NAFTA locations should contact their Pre-Series Supervisor for shipping instruction

after creating the AETC.26

http://expprod.zmstech.com/exp/zseries/appletStartupExternal.html

CHRYSLER GROUP LLCPilot Label Instruction

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Label instructions and templates for vehicle and powertrain pre-production builds can be accessed in two ways:

Select the Reference tab and search by name for Supplier Delivery Development. In the new window, select the Pilot Part Supplier link.

Click on the Pilot Training linkin the Pilot Portal.

Either method bring s you to this screen.

Click on the ‘Pilot Part Supplier’ link on the left menu

Select the desired link from the right side

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• Pilot Labels are to be applied to all sides of the shipping container(s).

• Select the appropriate Pilot Phase Form from the Template Form File.

(Ensure that the format does not change from the Template Form provided.)

• Labels are to be printed in portrait orientation

with 8 ½ x 11 inch paper.

• Labels are to be printed in color or

on the appropriate

color paper.

All S0 Phases: Green

All S1/VP Phases: Orange

All S2/PS Phases: Blue

Pilot Label – Vehicle Builds

NOTE: If your part is a current production part required for a pilot build, you do NOT need to ship a

separate container for pilot and no pilot labeling is required. You can answer your Pilot Tickets as YES,

and note in the comments section that the part is a current production part.

GREEN ORANGE BLUE

CHRYSLER PART NUMBER CHRYSLER PART NUMBER CHRYSLER PART NUMBER

FIAT PART NUMBER FIAT PART NUMBER FIAT PART NUMBER

QUANTITY: QUANTITY: QUANTITY:

VEHICLE FAMILY: SERIES (MY): VEHICLE FAMILY: SERIES (MY): VEHICLE FAMILY:

DESTINATION PLANT : DESTINATION PLANT : DESTINATION PLANT :

IAA Number: IAA Number: IAA Number:

Chrysler Engineering (Print Name and Signature):

PLANT PILOT CONTACT: PHONE:

SUPPLIER NAME: SUPPLIER CODE:



S0A

PILOT MATERIALSEND TO: PILOT STORAGE LOCATION SEND TO: PILOT STORAGE LOCATION SEND TO: PILOT STORAGE LOCATION



PHONE:CONTACT:

PILOT MATERIAL PILOT MATERIAL

CONTACT: PHONE:

Engineering Change Notice:


VERIFICATION of PROCESS PRE-SERIES

S2ASERIES (MY):

S1APRE-VERIFICATION

Engineering Change Notice: Engineering Change Notice:

CONTACT:


PHONE:

(VP-A) (PS-A)

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CHRYSLER GROUP LLC

• Pilot Labels are to be applied to all sides of the shipping container(s).

• Select the appropriate Pilot Phase Form from the Template Form File.

(Ensure that the format does not change from the Template Form provided.)

• Labels are to be printed in portrait orientation

with 8 ½ x 11 inch paper.

• Labels are to be printed in color or

on the appropriate color paper.

All GAMMA (S0) Phases: Pink

All PRE-PILOT (S1/VP) Phases: Mint Green

All PILOT (S2/PS) Phases: Lavender

Pilot Label – Powertrain

NOTE: The pilot portal does not display powertrain build phases.

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Correct labeling example:

Incorrect labeling examples:

No pilot label evident

Incorrect / Hand Made Labels

Labels for different pilot phase (wrong color / phase)

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CHRYSLER GROUP LLCUseful Contacts

Pointer File Issues:Release To: [email protected] Ship From: CHAMPS analyst

EDI Issues:Jeff Besh [email protected] (US suppliers)Rene Reyes [email protected] (Mexican suppliers)

Commercial Issues: Production Buyer

PPAP or AQP Issues: Chrysler Supplier Quality Engineer (SQE) (Covisint application > CQMS > Enter Part Number > Click ‘Contact Information’)

Chrysler Group LLC New Supplier Checklist and Links can be found at: https://gsp.extra.chrysler.com/ps/newsupplier/

Chrysler Supplier Portal – Supplier Delivery DevelopmentSelect the Reference tab and search by name for Supplier Delivery Development. (https://cda.extra.chrysler.com/icon/v/index.jsp?vgnextoid=b0fed774a7ab6110VgnVCM10000084a61c35RCRD)

Free 24/7 on-line training at WWW.CHRYSLERTRAINING.COM

Group email: [email protected] to be used if you have a question on a pilot ticket for any destination and do not know how to reach your Pre-Series Supervisor. Include your contact information and complete details (destination plant, supplier code, part number, etc.) and your request will be directed to the appropriate person.

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mailto:[email protected]



https://gsp.extra.chrysler.com/ps/newsupplier/



http://www.chryslertraining.com/


CHRYSLER GROUP LLCGlossary of Terms

• AETC#: Authorized Excess Transportation Cost number. 6-digit number authorizing a shipment beyond its normal means of transportation (i.e. a truck expedite or an air charter). There are two types of AETC’s – a CE, which is a Chrysler-Expense excess transportation move (Chrysler pays for it), or an SR, which is a Supplier-Responsible excess transportation move (supplier pays for it).

• Ahead/Behind Quantity: The quantity that you are either ahead or behind in shipment. (Behind is noted in red text with a negative sign.)

• Communication (Comm) Type: The type of ticket that has been sent. (Readiness, Readiness Confirmation and Manual)

• Current O/H: On hand quantity the plant has in inventory.

• Date Created: The date the ticket was originally created. To see when the ticket type changed (i.e. from a Readiness to a Readiness Confirmation), click on the CMT icon ( ) and review the history

• Final Destination: The assembly plant location that the part is to ship to. This could include an Extension of Plant location (i.e. 02452 E)

• Last Shipped Date/Quantity: This represents the last recorded shipment date you made and the respective quantity of the specific part.

• Last Received Date/Quantity: This represents the last received date and quantity that the plant has recorded for the specific part.

• Material Required Date (MRD): Date when all parts in full quantities are expected to be at the plant.

• Promised Date/Time: Guaranteed date and time that the part will ship on.

• Promised Quantity: Guaranteed amount of parts that you will be shipping.

• Pilot Phase: A specific phase the vehicle is in.

• Requested Quantity: Minimum amount of parts needed to be shipped.

• SAN: A specific vehicle code. SAN = System Automated Number

• Ship By Time: Date that all parts must be shipped by to meet the MRD.

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Questions?

Chrysler Pilot Portal & Process Overview July 2013.

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Transcript of Chrysler Pilot Portal & Process Overview July 2013.